The above is a list of the things that were either not working or broken in the campervan hired from Lucky’s from 10-17 June 2019.

*Broken bucket for washing up water

*The vent was not properly secured on request and our belongs were saturated the next morning

*Broken portable heater hired for $15.00

*Only 1 working headlight - couldn’t drive at night

*Speedometer was out 7-10 kms (driving 43 per road sign at roadworks showing 50 on speedometer)

*Leaking water every morning on front cabin floor

*No hot air from air conditioning in front cabin

*No water in radiator and burning smell

Directed to go to Tony’s workshop in Wellington

On return of the van to Lucky’s in Auckland the office manager took her checklist to undertake her investigation for anything that might be possibly wrong and I told her once you have completed your check I’ll give you mine.

This office manager even recalled our excitement on our adventure on receipt of the campervan.

My friend and I took out comprehensive insurance on the van, we wouldn’t have done it any other way.

We were refunded half of the van hire but not the comprehensive insurance component.

However, when the office manager proceeded to let us know she was leaving Lucky’s in three weeks and that the company had numerous complaints and that the employees were paid minimum wages what do you expect. I told her it was the company’s duty of care to ensure that everything was in good and safe working condition.

I am posting this review not out of anger but because out of concern for anyone who believes in safety of your vehicle and yourselves. Cheap does not mean safe.

Reviewed over 5 years ago