Office shuts at 4 and doesn't stay open when flights are delayed.

This meant we had to book a hotel and come the following morning. Currently sat in an office with three other groups. We've all been waiting over an hour and are yet to speak to anyone. No staff in sight, the two they have on are both showing people vans and have been for half an hour.

Staff need a talking to, they're way too slow. Bosses need to employ more too. We're going to have lost 20+ hours of holiday at this rate.

Reviewed over 5 years ago