We rented the 2 + 1 in March.

On the day we got the 2 + 1 handed over, we were picked up by the team from our hotel. On site we were told that the 2 + 1 would have to be repaid. That would take hours. It was a bit of a joke to say this on the spot and not when we were in the hotel. We got a replacement car for the time of the repair. They would call each other after 3 hours. After 3 hours, the message came that the repair would take another hour or more. After another 1.5 hours came a call that the 2 + 1 is now ready and we could come to the office. Arrived at the office we were told that the 2 + 1 would still need a while. After waiting another hour, the 2 + 1 finally came out of the workshop. Of course our planning for the day was broken. The communication was extremely bad. The 2 + 1 had already been returned to Heron Campers (tat office) for several days, leaving enough time for a repair. We had to wait about 6 hours. What a waste of time! The woman with whom we went through the contracts promised us that, of course, that day would be reimbursed. This refund has not been received to date. We sent quite a few e-mails and we were always promised that the credit would be transferred soon. But even after more than 3 months, no refund has been received. That's an absolute impudence. I would never rent a car here again! I can only advise against this unprofessional store!

Reviewed over 5 years ago and experienced in March 2019