- THE CAR HAD A MECANICAL BREAKDOWN LITTERALY TWO DAYS AFTER WE PICKED IT UP THAT ALMOST COST US OUR LIVES; Some bolts were missing near the motor, and the motor belt snapped, damaging a lot of things

We feel like we had bad luck with spaceship since all the other reviews are so positive, but our experience with spaceship was definitely not the best :

- THE CAR HAD A MECANICAL BREAKDOWN LITTERALY TWO DAYS AFTER WE PICKED IT UP THAT ALMOST COST US OUR LIVES; Some bolts were missing near the motor, and the motor belt snapped, damaging a lot of things inside, and overheating the motor, wich made the antifreeze liquid explode all over... THIS MEANS THAT THERE IS NO MECANIST CHECKING THE CARS WHEN THEY ARE GIVEN TO CUSTOMERS, which is dangerous AND irresponsible.

- The car had 300.000+ Km and did 9 to 11 L /100 km (which is a LOT compared to most vehicules)

- The vehicules are not self contained, when for less price other companies offer better self-contained vehicules

- The sliding doors of the car were broken and did not function proprely.

- The car was FULL of dents, and on one side the metal was so broken it was almost dangling!

- The person in charge of our dossier, Jake in Auckland, was truely unhelpful. He litteraly gave us the key of the car, and send us our way. Thanks god we asked another spaceship employee for the information : Martin was really nice and told us how to turn on the fridge, how to open the reservoir, the hood, where are the tools in case of a flat tire, and other important information, which saved our day during the mechanical breakdown. Appart from Jake and customer service, the front staff was nice.

- Spaceship's custumer service is the worst one in the world, they laughed at us when we had a problem with our booking agent

0/10, would never book again.

Reviewed over 5 years ago and experienced in February 2019