Jenny
North Island ▷ Auckland Region ▷ Auckland ▷
0.5/5
We booked and paid for 2 separate hires of a campervan.
The bonds required seemed high and the office staff were of very variable competence.
Our first hire went smoothly and we were happy with van and owner who couldn't have been more helpful.
The 2nd van was a different story! 4 days before pickup we had a call from shareacamper office to say our van was not available and he would try and find another and let us know the next day. No phone call came the next day but our bond was returned. The following day we tried unsuccessfully all day to contact office by email and phone ,leaving messages on their ansaphone. After hours that evening, 2 days before pickup was booked, we got an apologetic call from what sounded like the boss confirming there was no van and that all our payments would be returned. They were. By then we were pleased to be free of this company!