Joze Peres
North Island ▷ Auckland Region ▷ Auckland ▷
1.5/5
Spaceship rentals has been a huge deception so far.
I tried to book a campervan from the 22nd April, beta2s, and it took them 4 days to let me know it wasn’t available.
They offered me another model for the 23rd, however I’ve never accepted the offering. Nevertheless, they booked it in my name (model and date I’ve never accepted).
I got in touch a few times, both on line and making phone calls, and I received the information the booking had been cancelled.
However, today I received an email requiring me to make an online check in, what means the booking, which I’ve never requested, is still on!
And now, instead of being enjoying my holidays, I’m tying to have it solved.
By the way, I got in touch through the chat and they told me to wait for their “team” to contact me.
Again, the problem wasn’t solved.