This first time we rented with Brtiz in 2016 at the Christchurch branch which had some issues with LPG leaking in our camper.

This was was dangerous and major hassle to get corrected away from the branch. Our second rental, and likely last, was through Queeenstown maui branch which was not so good. Our campervan was ok at the end of the day and we loved our tour of the south island. Expect sub par service from the staff during pickup/drop off. Very much recommend that you closely inspect every component of the vehicle before you leave the branch. Our initial camper had 1 bald tire, a bad battery, and engine troubles (which we found as soon as we left the branch). The second camper they replaced the first one with, only because it had engine trouble, was ok but had few issues like water heater not working and step being broken off. Took over 4 hours of ordeal to finally get a proper camper. Return of the vehicle went fairly well and the lady that checked us in was nice and helpful. Suggest walking to the airport and avoiding their shuttle van due to safety concerns though. I got a 4 inch gash in my head when trying to get in the van due to an open piece of sheet metal near the door that had no protection on it. The staff at the branch did their best to try and stop the bleeding and cart me and my family off to the emergency room. They just dumped me off emergency room front door and never came inside or checked on me later. Suggest to use another camper rental company or at least the Christchurch branch.

Reviewed over 5 years ago