This was the worst motor home experience of our lives.

We have rented these vehicles in many parts of the world and have never encountered one as poorly service and maintained. Not only was it dirty and smelly, (the first van was rejected for the same reasons) virtually all mechanical systems on the van had problems. On top of that, there were even safety features that were non-functional. The department who inspects vehicles for road safety in New Zealand should investigate Apollo. (They should change the name of the company to Appalling.) Here is a list of non-working items found only after we had traveled quite some distance from the pick up point. Empty LPG tank after having been assured by two reps that it was full. LPG heater not working correctly. Electric heater totally non-functional. (Night time temperatures were down to 5 degrees.) Passenger seat broken. Damaged windscreen wipers. Partially functional handbrake. Detached rear view mirror. Some interior lights non functional. Grey water often leaked back into the shower compartment. Oil warnings were on for most of the trip despite the oil level being correct and having the vehicle checked by a mechanic who assured us everything was okay. (This was probably due to the fact that the oil was like black tar--it was obvious that it had not been changed regularly, if at all.) Please do not rent from this company. It was obvious by the condition of the vehicle that they DO NOT have their customer's welfare at heart.

Reviewed almost 5 years ago