Pick up didn’t happen even though I was waiting outside 15 minutes before pick up..

Rang 09 522 5100 as instructed to, the female operator said the driver arrived 10 minutes before my pick up time, that’s lie number 1, I was waiting outside 15 minutes before pickup, next she said a txt & email was sent to me, lie number 2, I was sent nothing... I have used super shuttles in Auckland & Wellington with excellent service.. That’s $19.76 taken from the credit card I won’t get back & on top of that I had no choice but to get a taxi to the airport at a cost of $50.. Thanks Christchurch super shuttle, you suck, both the driver & female phone operator are liars !!... The rating 1 is for answering the phone

Reviewed almost 6 years ago