Mel
North Island ▷ Auckland Region ▷ Auckland ▷
3.0/5
Booked a Lucky Rover in Auckland from December 18 until start of Jan.19.
The pick up was very fast, but we were very very dissapointet, that we didn't get a can with co-driver Airbag. I sent 2 mails months to lucky Rentals in advance and the booking company told me, that there are 2 Airbags in the van. At the pick up, they just told us, that there is no other 2-airbaged van left and we had to get this one. I was very angry, specially because I was driving with my 8-year old daughter.
The van itself was a bit mouldy and stinky but better than expectet after all the bad reviews I read before ;-) It had 408'000km but runned good. I new that we will get an old van, and it was ok for the price. After a few days the wheel bearing broke right at Christmas day. But Lucky Rentals organised everything very well and we could fix it within 2-3 days, whats ok for christmastime!
Also the check out was very very quick and all the staff were friendly in Auckland.
If that didn't happen with the missing Airbag, it would have been very well for the price.