I travelled from Dannevirke to Palmerston North on the 12 of October.

They lost my bag in transit, they dont seem to care. I keep getting told someone will ring me, they never do. when i ring up to complain that no one did they tell me that someone will ring me. I have filled out paperwork and was sent in November. It is now February and i just keep getting pushed asside. Its a shame they really dont care, they are the only long haul bus company we have in New Zealand and they need to get better.

Reviewed over 5 years ago and experienced in October 2018