G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Taupo.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Taupo
Valid Reviews
147 Valid Reviews
The Skydive Taupo experience has a total of 147 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 147 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 92 |
|
63% |
| 9/10 | 28 |
|
19% |
| 8/10 | 15 |
|
10% |
| 7/10 | 10 |
|
7% |
| 6/10 | 2 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.47% Average
The raw data average (mean) for all the Skydive Taupo valid reviews is 93.47% and is based on 147 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
120 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 147 valid reviews, the experience has 120 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 120 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
57% |
| 9/10 | 25 |
|
21% |
| 8/10 | 15 |
|
13% |
| 7/10 | 10 |
|
8% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.25% Average
The raw data average (mean) for all the Skydive Taupo face-to-face reviews is 92.25% and is based on 120 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alex Victor | 9/10 | 2884 days | 99% |
| Eric | 10/10 | 2889 days | 100% |
| Simon Briens | 10/10 | 2894 days | 100% |
| Theerada Wongkaew | 8/10 | 2922 days | 96% |
| Janina | 8/10 | 2954 days | 94% |
| Maria Korte | 10/10 | 2979 days | 94% |
| gnkwvefvjpewyiiu | 10/10 | 3189 days | 80% |
| Marie Bocquier | 9/10 | 3206 days | 78% |
| Ruby Reynolds | 9/10 | 3213 days | 77% |
| Sascha Daub | 10/10 | 3248 days | 76% |
| Franziska and Sabine | 8/10 | 3260 days | 74% |
| Chloe | 9/10 | 3275 days | 73% |
| Justin Kechanski | 10/10 | 3293 days | 73% |
| Laurence | 8/10 | 3571 days | 53% |
| Matthias Bohmert | 9/10 | 3610 days | 51% |
| Anne Hempelt | 10/10 | 3675 days | 47% |
| Lukas, Anne and Malte | 7/10 | 3675 days | 44% |
| Lea Darotchetche | 9/10 | 3839 days | 36% |
| Florian Klein | 10/10 | 3901 days | 32% |
| Sarah Beyeler | 10/10 | 3948 days | 29% |
| Kim Lavener | 10/10 | 3948 days | 29% |
| Isabelle Bohle | 9/10 | 3959 days | 28% |
| Felix Brettner | 10/10 | 3968 days | 27% |
| Arnaud Memay | 9/10 | 4001 days | 25% |
| Evian Bolz | 10/10 | 4006 days | 25% |
| Chen Levin | 10/10 | 4006 days | 25% |
| Carina Huhmann | 9/10 | 4013 days | 24% |
| zhang yang | 10/10 | 4039 days | 23% |
| Sarah Horn | 10/10 | 4302 days | 5% |
| Sebastian | 8/10 | 4318 days | 4% |
| Anna Niesl | 10/10 | 4320 days | 4% |
| Jonas Schelbert | 10/10 | 4322 days | 3% |
| Tessa Sinnema | 9/10 | 4373 days | 0% |
| Tourist101 | 9/10 | 4465 days | 34% |
| pollyg | 10/10 | 4526 days | 34% |
| Isabel Winkow | 8/10 | 4672 days | 33% |
| nathan_carr | 10/10 | 4861 days | 34% |
| tessrie | 10/10 | 4923 days | 34% |
| blayzeuk | 10/10 | 4984 days | 34% |
| Robin van der Linden | 10/10 | 4996 days | 34% |
| Alice Bastiman | 10/10 | 5022 days | 34% |
| Gema | 10/10 | 5028 days | 34% |
| Claire Colquhoun | 10/10 | 5032 days | 34% |
| amritdhingra | 10/10 | 5045 days | 34% |
| Pieter & Annelies | 9/10 | 5047 days | 34% |
| Nick Roberts | 9/10 | 5048 days | 34% |
| Steff | 8/10 | 5065 days | 33% |
| Ainoa Salazar Lozano | 10/10 | 5066 days | 34% |
| Fabi & Sabi | 10/10 | 5068 days | 34% |
| Katherine Bernsdorf | 7/10 | 5069 days | 32% |
| kimfeaster | 10/10 | 5073 days | 34% |
| JasonCainNZ | 10/10 | 5104 days | 34% |
| Andreaperera | 10/10 | 5165 days | 34% |
| robjohn | 10/10 | 5165 days | 34% |
| katiec82 | 10/10 | 5257 days | 34% |
| kimi | 10/10 | 5288 days | 34% |
| dktnzl | 10/10 | 5318 days | 34% |
| Jen1804 | 10/10 | 5354 days | 34% |
| marisraneth | 10/10 | 5379 days | 34% |
| Hans & Huxi | 7/10 | 5418 days | 32% |
| Mieke Knoops | 10/10 | 5420 days | 34% |
| Mathias Skov | 9/10 | 5424 days | 34% |
| Jens van Evp | 7/10 | 5434 days | 32% |
| Max Van der Zalm | 7/10 | 5434 days | 32% |
| maxxx | 10/10 | 5438 days | 34% |
| Chris Leach | 9/10 | 5507 days | 34% |
| Martin | 10/10 | 5510 days | 34% |
| Thomas Willi | 10/10 | 5510 days | 34% |
| Bettina illmann | 10/10 | 5526 days | 34% |
| jimmy33 | 10/10 | 5530 days | 34% |
| holly | 10/10 | 5622 days | 34% |
| Joy Lehane | 10/10 | 5622 days | 34% |
| Sophie Keate | 7/10 | 5628 days | 32% |
| Sam Lightfoot | 6/10 | 5628 days | 29% |
| Catherine Smiles | 10/10 | 5658 days | 34% |
| GemmaC | 8/10 | 5736 days | 33% |
| LaurensD | 9/10 | 5744 days | 34% |
| rosil | 10/10 | 5744 days | 34% |
| Patricia | 10/10 | 5746 days | 34% |
| Jake1 | 8/10 | 5746 days | 33% |
| Martina Bumiller | 10/10 | 5749 days | 34% |
| mariea | 10/10 | 5756 days | 34% |
| LosItaly | 9/10 | 5756 days | 34% |
| JohannesGermany | 7/10 | 5762 days | 32% |
| Craig | 9/10 | 5764 days | 34% |
| Hayley | 9/10 | 5768 days | 34% |
| Farmshow | 10/10 | 5775 days | 34% |
| Rick Rissewijck | 9/10 | 5784 days | 34% |
| Ozhan | 10/10 | 5785 days | 34% |
| EmmaB1 | 10/10 | 5790 days | 34% |
| BethanD | 10/10 | 5791 days | 34% |
| James | 9/10 | 5794 days | 34% |
| Simon | 10/10 | 5795 days | 34% |
| renanf | 10/10 | 5795 days | 34% |
| DaraghD | 9/10 | 5801 days | 34% |
| Laura Muser | 10/10 | 5803 days | 34% |
| Whiteeee | 10/10 | 5803 days | 34% |
| Heidi | 10/10 | 5809 days | 34% |
| Salick | 10/10 | 5809 days | 34% |
| Constance | 10/10 | 5810 days | 34% |
| Dougal | 10/10 | 5817 days | 34% |
| Eugen | 10/10 | 5817 days | 34% |
| Ann-Kathren | 10/10 | 5817 days | 34% |
| Chris | 8/10 | 5817 days | 33% |
| Kefan | 10/10 | 5818 days | 34% |
| Sonja | 9/10 | 5849 days | 34% |
| Tia | 10/10 | 5870 days | 34% |
| Nicole | 10/10 | 5879 days | 34% |
| Gayle | 10/10 | 5901 days | 34% |
| Spike | 10/10 | 5951 days | 34% |
| Daniela Bell | 10/10 | 5951 days | 34% |
| Sarah Rushton | 10/10 | 5969 days | 34% |
| Daniala | 10/10 | 6012 days | 34% |
| John Ryan | 9/10 | 6121 days | 34% |
| Ellie Koss | 7/10 | 6121 days | 32% |
| charlotta | 10/10 | 6140 days | 34% |
| richard griffiths | 10/10 | 6140 days | 34% |
| Emily Houston | 10/10 | 6141 days | 34% |
| Claire Masling | 7/10 | 6144 days | 32% |
| Camille | 10/10 | 6157 days | 34% |
| Anders | 8/10 | 6157 days | 33% |
| Gregor | 7/10 | 6160 days | 32% |
| Stephanie Noverraz | 10/10 | 6165 days | 34% |
| Laura | 10/10 | 6180 days | 34% |
| Warren | 10/10 | 6184 days | 34% |
| Ian | 10/10 | 6184 days | 34% |
| Vicky | 10/10 | 6186 days | 34% |
| Andrew | 9/10 | 6191 days | 34% |
| Paul Cowie | 10/10 | 6219 days | 34% |
| Stuart Weavers | 10/10 | 6221 days | 34% |
| Martina | 8/10 | 6234 days | 33% |
| Jill Bourke | 10/10 | 6316 days | 34% |
| Diane | 6/10 | 6451 days | 29% |
| Kristine | 10/10 | 6456 days | 34% |
| Miles | 10/10 | 6460 days | 34% |
| Helen | 10/10 | 6462 days | 34% |
| David | 9/10 | 6465 days | 34% |
| Hanneke | 10/10 | 6472 days | 34% |
| Johnny | 8/10 | 6472 days | 33% |
| Natalie | 8/10 | 6479 days | 33% |
| Jonas | 10/10 | 6479 days | 34% |
| Dan | 10/10 | 6485 days | 34% |
| Nina | 10/10 | 6516 days | 34% |
| Inga | 10/10 | 6516 days | 34% |
| Italy | 9/10 | 6516 days | 34% |
| Nina | 9/10 | 6516 days | 34% |
| Helen | 8/10 | 6516 days | 33% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Taupo experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Skydive Taupo experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Taupo experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.01% |
| 200 | -4.03% |
| 201 | -4.05% |
| 202 | -4.07% |
| 203 | -4.09% |
| … | … |
Balancing Adjustment
1.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.