Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Black Water Rafting Labyrinth Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Black Water Rafting Labyrinth Tour
Valid Reviews
292 Valid Reviews
The Black Water Rafting Labyrinth Tour experience has a total of 294 reviews. There are 292 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 75 |
|
26% |
| 9/10 | 98 |
|
34% |
| 8/10 | 68 |
|
23% |
| 7/10 | 30 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 4 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
85.48% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour valid reviews is 85.48% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
261 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 261 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 261 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
25% |
| 9/10 | 83 |
|
32% |
| 8/10 | 66 |
|
25% |
| 7/10 | 29 |
|
11% |
| 6/10 | 13 |
|
5% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
84.98% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour face-to-face reviews is 84.98% and is based on 261 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Allain Riepema | 8/10 | 2982 days | 100% |
| Dominik and Alex | 9/10 | 3224 days | 83% |
| Mark Haydon | 9/10 | 3241 days | 82% |
| Alex Victor | 10/10 | 3245 days | 83% |
| Max Mueller | 9/10 | 3288 days | 79% |
| Wouter Bleckmann | 7/10 | 3292 days | 74% |
| May | 10/10 | 3316 days | 77% |
| Nolan Townsend | 9/10 | 3327 days | 76% |
| Robert Wolf | 9/10 | 3340 days | 75% |
| Anne Bezanson | 7/10 | 3345 days | 70% |
| Julian Gury | 8/10 | 3347 days | 74% |
| shelley smith | 10/10 | 3456 days | 67% |
| Heidi Hipp | 8/10 | 3554 days | 59% |
| Christian Krause | 10/10 | 3566 days | 59% |
| Stephanie Still | 9/10 | 3569 days | 58% |
| Dahlia Ahmed | 9/10 | 3570 days | 58% |
| Sebastiaan | 8/10 | 3570 days | 58% |
| Olivier Anciaux | 6/10 | 3572 days | 50% |
| Laura Moore | 10/10 | 3578 days | 58% |
| Lauren Dinnage | 10/10 | 3579 days | 58% |
| Joe Rogers | 8/10 | 3583 days | 57% |
| Signe Broedbaek | 6/10 | 3589 days | 49% |
| Lukas Seager | 10/10 | 3589 days | 57% |
| Michaela Bartotini | 9/10 | 3594 days | 56% |
| Verena | 10/10 | 3597 days | 57% |
| Kirsten Gehrenbeck | 8/10 | 3608 days | 55% |
| Anna Bouteloup | 10/10 | 3611 days | 56% |
| Tamara | 8/10 | 3611 days | 55% |
| Cosmo Hartuna | 9/10 | 3616 days | 55% |
| Nora Hoethoefer | 10/10 | 3616 days | 55% |
| Ricardo Kalbhen | 8/10 | 3616 days | 54% |
| Franziska Hohmann | 6/10 | 3622 days | 47% |
| Alice Melker | 8/10 | 3623 days | 54% |
| Vanesha Patel | 10/10 | 3631 days | 54% |
| Janine | 8/10 | 3634 days | 53% |
| Marc | 7/10 | 3653 days | 49% |
| James Newton | 10/10 | 3666 days | 52% |
| Elizabeth Nash | 6/10 | 3671 days | 44% |
| Emma Keegan | 10/10 | 3913 days | 33% |
| Robert Wieclawski | 5/10 | 3944 days | 23% |
| Emma | 8/10 | 3944 days | 30% |
| Jade Cownley | 8/10 | 3958 days | 29% |
| Ives van der Sluijs | 6/10 | 3992 days | 24% |
| Richard | 10/10 | 4188 days | 13% |
| Caroline Jonsson | 8/10 | 4278 days | 6% |
| Jonny Ronnblom | 8/10 | 4278 days | 6% |
| James Russell | 8/10 | 4286 days | 6% |
| Hannah Watt | 8/10 | 4286 days | 6% |
| Alex | 8/10 | 4288 days | 6% |
| Becky | 9/10 | 4288 days | 6% |
| Patricia Erni | 8/10 | 4288 days | 6% |
| Robert Erni | 9/10 | 4288 days | 6% |
| Christina | 8/10 | 4292 days | 5% |
| Kathrin Lerch | 9/10 | 4292 days | 5% |
| Paolo Cases | 3/10 | 4292 days | 3% |
| Laura | 10/10 | 4304 days | 5% |
| Joanna Mulcahy | 10/10 | 4307 days | 4% |
| Tobias Thull | 7/10 | 4313 days | 4% |
| Dana | 2/10 | 4328 days | 1% |
| Jan Pekarek | 7/10 | 4356 days | 1% |
| Lenka Dvorauova | 8/10 | 4356 days | 1% |
| Camille Gagnant | 10/10 | 4359 days | 1% |
| Anne Collet | 10/10 | 4362 days | 0% |
| Marine | 8/10 | 4366 days | 0% |
| Ken S | 10/10 | 4400 days | 37% |
| Jeremy | 9/10 | 4400 days | 36% |
| Christian Marzy | 9/10 | 4644 days | 36% |
| Yves Vennewald | 6/10 | 4662 days | 31% |
| Silvia-Marie Bront | 10/10 | 4674 days | 37% |
| Tina | 8/10 | 4681 days | 36% |
| Jean Raisin | 7/10 | 4681 days | 34% |
| TJ and Julie Edwards | 10/10 | 4688 days | 37% |
| Fabian and Teresa | 9/10 | 4696 days | 36% |
| Kyle Guffei | 10/10 | 4698 days | 37% |
| Reinier Timmer | 8/10 | 4747 days | 36% |
| Alastair MacDonald | 8/10 | 4752 days | 36% |
| Moorman | 8/10 | 4756 days | 36% |
| Cennart ud Brock | 8/10 | 4764 days | 36% |
| Barbara | 10/10 | 4765 days | 37% |
| Pietersen | 8/10 | 4776 days | 36% |
| Ben Simons | 9/10 | 5036 days | 36% |
| Duncan Mallison | 9/10 | 5046 days | 36% |
| Mats Harstedt | 7/10 | 5049 days | 34% |
| Deana Peters | 8/10 | 5052 days | 36% |
| Sebastian Rossbach | 9/10 | 5052 days | 36% |
| Preben vil Helmsen | 7/10 | 5052 days | 34% |
| Andrea Bircher | 9/10 | 5054 days | 36% |
| Simon Fry | 8/10 | 5054 days | 36% |
| Eline Vakentijn | 8/10 | 5054 days | 36% |
| Nikki Bentley | 7/10 | 5055 days | 34% |
| Franziska & Katrin | 6/10 | 5061 days | 31% |
| Graham Swinyard | 9/10 | 5063 days | 36% |
| Ursi Meier | 9/10 | 5063 days | 36% |
| Roger ter Horst | 7/10 | 5064 days | 34% |
| R Laurysen | 7/10 | 5066 days | 34% |
| Adam Critchley | 9/10 | 5066 days | 36% |
| Lindblom | 9/10 | 5066 days | 36% |
| Claudia & Julian | 9/10 | 5067 days | 36% |
| Julia Balionis | 10/10 | 5114 days | 37% |
| Stefan Nitsch | 8/10 | 5135 days | 36% |
| Malaea_Tangi01 | 10/10 | 5161 days | 37% |
| visser01 | 9/10 | 5192 days | 36% |
| pauliebates | 9/10 | 5222 days | 36% |
| rgoodwi3 | 10/10 | 5314 days | 37% |
| Jordy | 9/10 | 5345 days | 36% |
| Houstons | 5/10 | 5345 days | 28% |
| Stefanny Ling | 9/10 | 5371 days | 36% |
| English_Campers | 10/10 | 5375 days | 37% |
| Lindsey Clough | 10/10 | 5384 days | 37% |
| Franzi & Tobi | 9/10 | 5386 days | 36% |
| Johanna & Mark | 7/10 | 5388 days | 34% |
| Stefanie | 7/10 | 5389 days | 34% |
| Natalie Maguire | 10/10 | 5389 days | 37% |
| Julia | 10/10 | 5389 days | 37% |
| Jo Meekley | 10/10 | 5390 days | 37% |
| Astrid N | 9/10 | 5393 days | 36% |
| Marty Fey | 9/10 | 5397 days | 36% |
| Amanda Neall | 10/10 | 5398 days | 37% |
| Ellie Thompson | 10/10 | 5398 days | 37% |
| Barry Barnes | 9/10 | 5400 days | 36% |
| Katherine Forward | 9/10 | 5400 days | 36% |
| Shirley | 6/10 | 5404 days | 31% |
| S and A Koehue | 9/10 | 5406 days | 36% |
| Matthew Franklin | 10/10 | 5408 days | 37% |
| Annelie & Martin | 9/10 | 5410 days | 36% |
| Justin Pearce | 9/10 | 5410 days | 36% |
| Claire Hoyland | 9/10 | 5421 days | 36% |
| Tayler Gray | 9/10 | 5421 days | 36% |
| Dave and Emma | 9/10 | 5422 days | 36% |
| E M Klap | 9/10 | 5425 days | 36% |
| Matthijs Muijsers | 9/10 | 5427 days | 36% |
| C Gobl | 9/10 | 5433 days | 36% |
| Michelle Booty | 9/10 | 5433 days | 36% |
| Jenny | 9/10 | 5435 days | 36% |
| Shoe | 7/10 | 5496 days | 34% |
| Lance | 9/10 | 5526 days | 36% |
| Julie | 10/10 | 5557 days | 37% |
| soph_p | 9/10 | 5557 days | 36% |
| katiec82 | 10/10 | 5587 days | 37% |
| Theta | 9/10 | 5740 days | 36% |
| astridaus | 7/10 | 5740 days | 34% |
| Don Keith | 9/10 | 5758 days | 36% |
| Don & Alice | 9/10 | 5775 days | 36% |
| Krause | 5/10 | 5780 days | 28% |
| Jannievan Osnabrugge | 9/10 | 5781 days | 36% |
| Tim Stick | 8/10 | 5785 days | 36% |
| Martÿn Steenvoorden | 7/10 | 5791 days | 34% |
| Caitriona Doyle | 9/10 | 5793 days | 36% |
| Toni | 8/10 | 5793 days | 36% |
| Nick | 8/10 | 5798 days | 36% |
| Pam K | 10/10 | 5798 days | 37% |
| Coby Aalbrecht | 9/10 | 5798 days | 36% |
| Peter Tres | 10/10 | 5814 days | 37% |
| Mitchell Mapletree | 10/10 | 5815 days | 37% |
| sanneb1 | 8/10 | 5846 days | 36% |
| andres | 9/10 | 5853 days | 36% |
| catdonjaime | 10/10 | 5854 days | 37% |
| Christian Jean Louis | 9/10 | 5863 days | 36% |
| anniest | 9/10 | 5865 days | 36% |
| vernenal | 9/10 | 5865 days | 36% |
| Steven Walsh | 4/10 | 5869 days | 24% |
| Christy | 9/10 | 5871 days | 36% |
| Ulyate | 7/10 | 5872 days | 34% |
| Andrea and Craig Swinson | 9/10 | 5885 days | 36% |
| Bettina illmann | 9/10 | 5887 days | 36% |
| Emily and Alex | 10/10 | 5888 days | 37% |
| Anna | 9/10 | 5891 days | 36% |
| PatH | 10/10 | 5905 days | 37% |
| Evan | 9/10 | 5922 days | 36% |
| clairet | 8/10 | 5970 days | 36% |
| zoed | 8/10 | 6060 days | 36% |
| glennandjen | 9/10 | 6075 days | 36% |
| Sofie | 9/10 | 6075 days | 36% |
| Michael Maddams | 8/10 | 6103 days | 36% |
| LaurensD | 6/10 | 6105 days | 31% |
| gerhardm | 8/10 | 6105 days | 36% |
| Ide | 8/10 | 6106 days | 36% |
| Olga | 7/10 | 6106 days | 34% |
| Sam | 8/10 | 6106 days | 36% |
| Christopher | 9/10 | 6109 days | 36% |
| Kim | 9/10 | 6109 days | 36% |
| Marc | 9/10 | 6109 days | 36% |
| SBlake | 10/10 | 6110 days | 37% |
| Steve Harper | 8/10 | 6112 days | 36% |
| WinstonH | 8/10 | 6124 days | 36% |
| Silhan | 9/10 | 6125 days | 36% |
| Elizabeth | 10/10 | 6128 days | 37% |
| CarolineZ | 9/10 | 6132 days | 36% |
| FloorN | 9/10 | 6132 days | 36% |
| OllyD | 9/10 | 6134 days | 36% |
| Sally477 | 9/10 | 6136 days | 36% |
| Tom | 9/10 | 6138 days | 36% |
| Tom | 9/10 | 6138 days | 36% |
| Rafael | 9/10 | 6141 days | 36% |
| soccaplaya14 | 9/10 | 6145 days | 36% |
| AbigailB | 10/10 | 6150 days | 37% |
| Simon | 10/10 | 6154 days | 37% |
| Melanie | 8/10 | 6155 days | 36% |
| Rob | 7/10 | 6155 days | 34% |
| Simon | 10/10 | 6155 days | 37% |
| orianne | 8/10 | 6162 days | 36% |
| Florian | 9/10 | 6162 days | 36% |
| rustytrombone | 9/10 | 6164 days | 36% |
| Martha | 7/10 | 6169 days | 34% |
| Thamar | 9/10 | 6169 days | 36% |
| Karen | 10/10 | 6169 days | 37% |
| Burkhardt | 7/10 | 6171 days | 34% |
| Denis | 10/10 | 6174 days | 37% |
| Kim | 10/10 | 6176 days | 37% |
| Erik | 8/10 | 6177 days | 36% |
| Lucas | 10/10 | 6177 days | 37% |
| Jorn | 8/10 | 6179 days | 36% |
| Hazel | 6/10 | 6179 days | 31% |
| Andrew | 9/10 | 6181 days | 36% |
| Jess | 8/10 | 6231 days | 36% |
| Tim | 7/10 | 6235 days | 34% |
| Jacinta | 8/10 | 6235 days | 36% |
| Ben | 10/10 | 6246 days | 37% |
| Richard | 8/10 | 6284 days | 36% |
| David | 10/10 | 6324 days | 37% |
| Kees | 7/10 | 6329 days | 34% |
| Jorn | 8/10 | 6337 days | 36% |
| Brian | 10/10 | 6353 days | 37% |
| Nikki Gray | 9/10 | 6355 days | 36% |
| Tim | 8/10 | 6377 days | 36% |
| Mike Dudey | 8/10 | 6386 days | 36% |
| Michael White | 8/10 | 6467 days | 36% |
| Erin White | 9/10 | 6468 days | 36% |
| Heckter | 7/10 | 6476 days | 34% |
| Benjamin Krein | 9/10 | 6496 days | 36% |
| Jacinta | 8/10 | 6496 days | 36% |
| Tony Wicks | 8/10 | 6502 days | 36% |
| Bethany Webster | 10/10 | 6504 days | 37% |
| Hannah Holmes | 7/10 | 6505 days | 34% |
| Miranda | 7/10 | 6506 days | 34% |
| Amy | 9/10 | 6514 days | 36% |
| Gina | 10/10 | 6514 days | 37% |
| Julie | 9/10 | 6514 days | 36% |
| Ed | 8/10 | 6514 days | 36% |
| Laurie | 10/10 | 6516 days | 37% |
| Katharina | 10/10 | 6517 days | 37% |
| Juliet | 10/10 | 6518 days | 37% |
| Laura | 10/10 | 6518 days | 37% |
| Porrie | 8/10 | 6530 days | 36% |
| Chris | 10/10 | 6530 days | 37% |
| Dani | 9/10 | 6530 days | 36% |
| Stacey | 10/10 | 6530 days | 37% |
| Aske Helbor | 6/10 | 6548 days | 31% |
| ranker_734 | 5/10 | 6548 days | 28% |
| Anu | 8/10 | 6551 days | 36% |
| marie-pier Poulin | 10/10 | 6575 days | 37% |
| Willemien | 8/10 | 6597 days | 36% |
| Rob Boston | 10/10 | 6653 days | 37% |
| purplekat99 | 10/10 | 6653 days | 37% |
| Jessica Callen | 8/10 | 6707 days | 36% |
| Sabine | 10/10 | 6817 days | 37% |
| Linda | 8/10 | 6821 days | 36% |
| Helen | 9/10 | 6823 days | 36% |
| Matt | 8/10 | 6823 days | 36% |
| Richard | 9/10 | 6823 days | 36% |
| ShoshanaAbrams | 7/10 | 6826 days | 34% |
| Elaine | 7/10 | 6826 days | 34% |
| Marcus | 10/10 | 6833 days | 37% |
| Dave | 6/10 | 6835 days | 31% |
| Fran | 6/10 | 6835 days | 31% |
| Daniel | 7/10 | 6835 days | 34% |
| Janning | 8/10 | 6841 days | 36% |
| Melanie | 9/10 | 6841 days | 36% |
| NeilYeoman | 8/10 | 6842 days | 36% |
| Valerie | 10/10 | 6842 days | 37% |
| Sean | 7/10 | 6845 days | 34% |
| Marcus | 9/10 | 6845 days | 36% |
| Katie | 9/10 | 6845 days | 36% |
| Annette | 8/10 | 6859 days | 36% |
| AnnaOwen | 9/10 | 6860 days | 36% |
| Karen Nellist | 10/10 | 6860 days | 37% |
| MariaNorman | 10/10 | 6861 days | 37% |
| Malon | 8/10 | 6861 days | 36% |
| Bill | 10/10 | 6868 days | 37% |
| Suzy | 9/10 | 6875 days | 36% |
| Nynne | 8/10 | 6877 days | 36% |
| Johanne | 9/10 | 6881 days | 36% |
| Twan | 10/10 | 6881 days | 37% |
| FredAndersson | 10/10 | 6881 days | 37% |
| Cat | 9/10 | 6883 days | 36% |
| Akene | 9/10 | 6883 days | 36% |
| Paul | 3/10 | 6883 days | 20% |
| Stauros | 10/10 | 6883 days | 37% |
| Majken | 9/10 | 6894 days | 36% |
| Alexia | 9/10 | 6894 days | 36% |
| ranker_410 | 10/10 | 6894 days | 37% |
| LisaAllen | 9/10 | 6896 days | 36% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Black Water Rafting Labyrinth Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Black Water Rafting Labyrinth Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Black Water Rafting Labyrinth Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
2.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.