Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Guided Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Guided Tour
Valid Reviews
344 Valid Reviews
The Te Puia Guided Tour experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Guided Tour valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Guided Tour face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2715 days | 100% |
| Eva Cordemeyer | 8/10 | 2954 days | 84% |
| Pete Martin | 10/10 | 3211 days | 70% |
| Sam Wolfe | 9/10 | 3221 days | 69% |
| Benedikt Lorenz | 8/10 | 3242 days | 67% |
| Sheila Webb | 10/10 | 3242 days | 68% |
| Thomas Klinting | 8/10 | 3246 days | 66% |
| Felix Koehler | 7/10 | 3250 days | 63% |
| Simon Barber | 5/10 | 3250 days | 51% |
| Antoine | 7/10 | 3274 days | 61% |
| Tom Rogers | 10/10 | 3294 days | 65% |
| Tim | 7/10 | 3298 days | 60% |
| Jendrik | 6/10 | 3298 days | 56% |
| Josh Bird | 6/10 | 3300 days | 55% |
| Alonso | 7/10 | 3300 days | 60% |
| Andres Gonzalez | 9/10 | 3318 days | 63% |
| Steven Chong | 9/10 | 3321 days | 63% |
| Johannes Wassner | 10/10 | 3542 days | 50% |
| Volker Stroenisch | 5/10 | 3553 days | 37% |
| Mette Elholm | 8/10 | 3553 days | 48% |
| Sam Fenton-Elston | 5/10 | 3554 days | 37% |
| Math Meyer | 5/10 | 3555 days | 37% |
| Marie Bocquier | 9/10 | 3555 days | 49% |
| S Black | 7/10 | 3561 days | 45% |
| Stephan Kirchenbaur | 7/10 | 3562 days | 45% |
| Clara Guinard | 6/10 | 3564 days | 42% |
| Lilith Hirt | 4/10 | 3566 days | 31% |
| Calum Penn | 10/10 | 3567 days | 48% |
| Nancy Logan | 7/10 | 3571 days | 45% |
| Talissa Missiato | 10/10 | 3573 days | 48% |
| Annalies Beard | 7/10 | 3577 days | 44% |
| Dawn Howard | 7/10 | 3584 days | 44% |
| Melanie Kronbichler | 10/10 | 3597 days | 47% |
| Veronique Kaplan | 2/10 | 3600 days | 21% |
| Stula Vladimir | 10/10 | 3602 days | 46% |
| Florian Mueller | 9/10 | 3612 days | 45% |
| Pekka and Jonna | 5/10 | 3617 days | 34% |
| Eline Meijer | 8/10 | 3639 days | 43% |
| Henri | 6/10 | 3639 days | 38% |
| Elodie | 6/10 | 3646 days | 37% |
| Mette and Jesper | 6/10 | 3648 days | 37% |
| Elsa Caniato | 6/10 | 3658 days | 37% |
| Ahmed Mohsen Aly | 10/10 | 3687 days | 41% |
| Christian Maruhn | 10/10 | 3719 days | 39% |
| Alex | 5/10 | 3951 days | 19% |
| R J Pearson | 7/10 | 3968 days | 22% |
| Marion and Ralf | 9/10 | 4023 days | 20% |
| Richard | 9/10 | 4176 days | 11% |
| Julia Schabenberger | 3/10 | 4266 days | 3% |
| Lola | 4/10 | 4266 days | 4% |
| Laura | 3/10 | 4266 days | 3% |
| Janek Belcher | 4/10 | 4275 days | 3% |
| Laura | 10/10 | 4281 days | 5% |
| Andreas Schindler | 8/10 | 4281 days | 5% |
| Herman Schulz | 7/10 | 4300 days | 4% |
| Tobias Thull | 6/10 | 4301 days | 3% |
| van Linda Werner | 8/10 | 4304 days | 4% |
| Aurelien Noailly | 5/10 | 4306 days | 2% |
| Sarah | 4/10 | 4306 days | 2% |
| Steven Lotrian | 9/10 | 4312 days | 3% |
| Emeline Brocard | 9/10 | 4312 days | 3% |
| Philip Donachie | 10/10 | 4314 days | 3% |
| Luisa Bach | 10/10 | 4314 days | 3% |
| Benedict Seite | 8/10 | 4340 days | 1% |
| Valerio Penita | 8/10 | 4340 days | 1% |
| Piotr Jurkowski | 8/10 | 4342 days | 1% |
| Roland Beer | 7/10 | 4345 days | 1% |
| Alexia Greasbaum | 9/10 | 4345 days | 1% |
| Bet | 8/10 | 4356 days | 0% |
| Anja | 9/10 | 4364 days | 0% |
| Peter elsleysams | 9/10 | 4364 days | 0% |
| Memain | 6/10 | 4629 days | 26% |
| Konza | 7/10 | 4630 days | 28% |
| Elodie and jo | 6/10 | 4686 days | 26% |
| Andre and Marina | 9/10 | 4696 days | 30% |
| Hanneke P | 6/10 | 4722 days | 26% |
| Harmer de Boer | 8/10 | 4738 days | 29% |
| Tony Hines | 7/10 | 4739 days | 28% |
| Brigitte | 8/10 | 4741 days | 29% |
| Terry Coles | 7/10 | 4753 days | 28% |
| Claudia Mueller | 10/10 | 4758 days | 30% |
| Presot | 9/10 | 4758 days | 30% |
| Faassen | 6/10 | 4761 days | 26% |
| Eric and Jen Popma | 8/10 | 4763 days | 29% |
| Moss | 10/10 | 5013 days | 30% |
| Heiner Reinecke | 8/10 | 5020 days | 29% |
| Frank Claassen | 8/10 | 5024 days | 29% |
| A Ormsby | 10/10 | 5025 days | 30% |
| Fritschi | 8/10 | 5030 days | 29% |
| Melanie Friessen | 1/10 | 5030 days | 12% |
| Daniel & Manuela | 2/10 | 5034 days | 13% |
| Melinda Moir | 1/10 | 5034 days | 12% |
| Mats Harstedt | 8/10 | 5037 days | 29% |
| Geoffrey Kuppens | 6/10 | 5037 days | 26% |
| Lotte Zwail | 6/10 | 5037 days | 26% |
| Carolin Haas | 8/10 | 5038 days | 29% |
| Christian & Julia | 7/10 | 5038 days | 28% |
| Mike & Suzann | 10/10 | 5039 days | 30% |
| Frans | 8/10 | 5040 days | 29% |
| Jansen | 4/10 | 5040 days | 19% |
| Kolen | 7/10 | 5040 days | 28% |
| Briulier | 8/10 | 5041 days | 29% |
| Rick & Suus | 8/10 | 5041 days | 29% |
| Jim Addicott | 10/10 | 5041 days | 30% |
| Rachel | 7/10 | 5042 days | 28% |
| Verne Heath | 8/10 | 5042 days | 29% |
| Astrid Boon | 7/10 | 5042 days | 28% |
| Christina | 3/10 | 5043 days | 16% |
| Marilyn Mobley | 9/10 | 5043 days | 30% |
| Susie Christensen | 7/10 | 5043 days | 28% |
| Paul Weidenfeld | 8/10 | 5044 days | 29% |
| Langerak | 8/10 | 5044 days | 29% |
| Liz Stokes | 7/10 | 5044 days | 28% |
| Ole Klothrop | 8/10 | 5051 days | 29% |
| Samplonius | 8/10 | 5052 days | 29% |
| Cick Pouw | 7/10 | 5056 days | 28% |
| Kroepfl | 9/10 | 5056 days | 30% |
| Kurt Furuskar | 9/10 | 5068 days | 30% |
| Johan Kroese | 5/10 | 5068 days | 23% |
| Henriette Haugan | 5/10 | 5070 days | 23% |
| Asha | 9/10 | 5088 days | 30% |
| Steveuk21 | 6/10 | 5088 days | 26% |
| kiwifrenchy | 8/10 | 5088 days | 29% |
| Peter Broosder | 8/10 | 5118 days | 29% |
| Marek Woznica | 9/10 | 5126 days | 30% |
| Nina Bille-Knudsen | 9/10 | 5128 days | 30% |
| Willem & Lilian | 7/10 | 5128 days | 28% |
| Jan & Marian | 4/10 | 5131 days | 19% |
| Oliver Graf | 5/10 | 5133 days | 23% |
| Benjamin Meier | 3/10 | 5134 days | 16% |
| Herman Plasman | 8/10 | 5134 days | 29% |
| Theresa | 6/10 | 5135 days | 26% |
| Remco te Lintum | 8/10 | 5135 days | 29% |
| Willi & Elke Breier | 10/10 | 5136 days | 30% |
| Elke & Charlotte | 6/10 | 5139 days | 26% |
| Mark de Boer | 7/10 | 5139 days | 28% |
| bdel1963 | 7/10 | 5333 days | 28% |
| Claudia Naier | 7/10 | 5372 days | 28% |
| Andreas Blessing | 9/10 | 5374 days | 30% |
| Marianne Swauger | 6/10 | 5377 days | 26% |
| De Groot | 8/10 | 5378 days | 29% |
| Steve Waterhouse | 8/10 | 5379 days | 29% |
| Barry Digby | 7/10 | 5381 days | 28% |
| Michael Simmang | 6/10 | 5382 days | 26% |
| Tim | 6/10 | 5384 days | 26% |
| Rolf | 6/10 | 5385 days | 26% |
| Tina Baun | 5/10 | 5386 days | 23% |
| Leanne Shepherd | 9/10 | 5386 days | 30% |
| Monica | 8/10 | 5390 days | 29% |
| Jan Visser | 6/10 | 5394 days | 26% |
| Viola Rickert | 9/10 | 5396 days | 30% |
| Ursula Scherch | 8/10 | 5398 days | 29% |
| Sanne | 7/10 | 5398 days | 28% |
| Jan Vlasblom | 8/10 | 5402 days | 29% |
| Walter Peters | 8/10 | 5406 days | 29% |
| Anita Aleva | 7/10 | 5406 days | 28% |
| Claire Hoyland | 10/10 | 5409 days | 30% |
| Rob | 5/10 | 5409 days | 23% |
| Faucon | 8/10 | 5409 days | 29% |
| Julian Seizinger | 7/10 | 5409 days | 28% |
| Mike | 8/10 | 5410 days | 29% |
| Trevor Gibbins | 8/10 | 5410 days | 29% |
| David and Wendy Lucas | 10/10 | 5411 days | 30% |
| David | 8/10 | 5412 days | 29% |
| Philipp Rau | 6/10 | 5413 days | 26% |
| Georg Hofer | 4/10 | 5415 days | 19% |
| G R Vangerven | 7/10 | 5415 days | 28% |
| Jarob Brezigar | 9/10 | 5415 days | 30% |
| Daniel Lang | 7/10 | 5415 days | 28% |
| Lili | 8/10 | 5415 days | 29% |
| Jean-Paul Le Clair | 6/10 | 5416 days | 26% |
| John Allen | 8/10 | 5417 days | 29% |
| Fabi & Sabi | 1/10 | 5417 days | 12% |
| Katherine Bernsdorf | 6/10 | 5418 days | 26% |
| Daniel Fischer | 5/10 | 5420 days | 23% |
| Bekema | 7/10 | 5420 days | 28% |
| Augelika Berugard | 8/10 | 5421 days | 29% |
| hendrik king | 7/10 | 5453 days | 28% |
| Rosey834 | 9/10 | 5484 days | 30% |
| kempt | 7/10 | 5698 days | 28% |
| astridaus | 5/10 | 5728 days | 23% |
| hooperuk | 10/10 | 5728 days | 30% |
| Brian Bishop | 9/10 | 5745 days | 30% |
| Hans | 6/10 | 5749 days | 26% |
| George Lepple | 8/10 | 5752 days | 29% |
| Ed & Pat Mitchell | 8/10 | 5767 days | 29% |
| Heike Pless | 10/10 | 5768 days | 30% |
| Peter Koeck | 5/10 | 5768 days | 23% |
| Krause | 4/10 | 5768 days | 19% |
| Sue Bennett | 8/10 | 5769 days | 29% |
| Mieke Knoops | 7/10 | 5769 days | 28% |
| Jakob Pedersen | 5/10 | 5769 days | 23% |
| Vandeput | 6/10 | 5773 days | 26% |
| Mark | 5/10 | 5778 days | 23% |
| Martÿn Steenvoorden | 6/10 | 5779 days | 26% |
| Irene Turley | 5/10 | 5782 days | 23% |
| Arne van Schol | 6/10 | 5783 days | 26% |
| Susan | 9/10 | 5783 days | 30% |
| uleugel | 8/10 | 5796 days | 29% |
| Hailey & Fin | 3/10 | 5799 days | 16% |
| Beute Hjel | 8/10 | 5803 days | 29% |
| Kane Chain | 6/10 | 5804 days | 26% |
| Family van Hessem | 7/10 | 5807 days | 28% |
| Helen and Hans Walser | 10/10 | 5807 days | 30% |
| deanlaw | 8/10 | 5832 days | 29% |
| annett | 8/10 | 5834 days | 29% |
| keane | 8/10 | 5834 days | 29% |
| usigmund | 3/10 | 5838 days | 16% |
| nadinef | 8/10 | 5841 days | 29% |
| andres | 3/10 | 5841 days | 16% |
| jameswhite | 7/10 | 5841 days | 28% |
| aages | 7/10 | 5842 days | 28% |
| thomash | 6/10 | 5843 days | 26% |
| Arran J | 7/10 | 5849 days | 28% |
| Bill Nash | 5/10 | 5853 days | 23% |
| Frank de Voogd | 8/10 | 5853 days | 29% |
| Hanne Wichmann | 10/10 | 5853 days | 30% |
| Hans & Karin | 7/10 | 5853 days | 28% |
| Bue Verrept | 8/10 | 5856 days | 29% |
| Hans Hoff | 10/10 | 5857 days | 30% |
| Lisette X | 8/10 | 5857 days | 29% |
| Gaelle | 8/10 | 5859 days | 29% |
| Ulyate | 8/10 | 5860 days | 29% |
| Mille Winther | 5/10 | 5860 days | 23% |
| Hansjoerg Ehrmann | 7/10 | 5860 days | 28% |
| Anayara Diaz Torres | 9/10 | 5860 days | 30% |
| Jessica Clarisse | 4/10 | 5861 days | 19% |
| Jeanette Larsen | 8/10 | 5861 days | 29% |
| Serge Yken | 3/10 | 5875 days | 16% |
| barp | 9/10 | 5910 days | 30% |
| Evan | 8/10 | 5910 days | 29% |
| travelgeek | 5/10 | 5940 days | 23% |
| richardh | 8/10 | 5974 days | 29% |
| nickm | 10/10 | 6048 days | 30% |
| minniemags | 10/10 | 6063 days | 30% |
| AndyEngland | 10/10 | 6081 days | 30% |
| KatieR | 5/10 | 6091 days | 23% |
| straw64 | 3/10 | 6093 days | 16% |
| Sally477 | 6/10 | 6094 days | 26% |
| Ide | 7/10 | 6094 days | 28% |
| Olga | 7/10 | 6094 days | 28% |
| AliR | 7/10 | 6109 days | 28% |
| AmyBarrett | 5/10 | 6109 days | 23% |
| WiebkeS | 8/10 | 6109 days | 29% |
| Falk | 8/10 | 6109 days | 29% |
| DaveV | 9/10 | 6109 days | 30% |
| StefanieGermany | 10/10 | 6110 days | 30% |
| FiensG | 8/10 | 6112 days | 29% |
| Zeeman | 8/10 | 6112 days | 29% |
| Silhan | 9/10 | 6113 days | 30% |
| PBouwmessten | 8/10 | 6113 days | 29% |
| LucyPoland | 8/10 | 6114 days | 29% |
| Erik | 7/10 | 6115 days | 28% |
| Gill | 9/10 | 6116 days | 30% |
| Ian | 10/10 | 6116 days | 30% |
| Stefanie | 6/10 | 6118 days | 26% |
| PeteH1 | 8/10 | 6119 days | 29% |
| Anneleen | 8/10 | 6123 days | 29% |
| FrankFlemming | 6/10 | 6127 days | 26% |
| Manfred | 8/10 | 6129 days | 29% |
| Ed | 9/10 | 6129 days | 30% |
| Kay | 8/10 | 6136 days | 29% |
| Krapels | 5/10 | 6137 days | 23% |
| AbigailB | 6/10 | 6138 days | 26% |
| AurelieD | 10/10 | 6140 days | 30% |
| Ian S | 7/10 | 6142 days | 28% |
| Lorna | 10/10 | 6142 days | 30% |
| Bruce | 10/10 | 6143 days | 30% |
| Annemarie | 6/10 | 6143 days | 26% |
| orianne | 7/10 | 6150 days | 28% |
| RasmusB | 6/10 | 6150 days | 26% |
| GrillGermany | 7/10 | 6151 days | 28% |
| Daniel | 7/10 | 6152 days | 28% |
| BauerGermany | 7/10 | 6152 days | 28% |
| Jessica | 9/10 | 6157 days | 30% |
| Bert | 7/10 | 6157 days | 28% |
| G Lart | 10/10 | 6157 days | 30% |
| Ulrike | 6/10 | 6157 days | 26% |
| Carolyn | 2/10 | 6161 days | 13% |
| Erik | 7/10 | 6165 days | 28% |
| Hove | 8/10 | 6165 days | 29% |
| Thierry | 8/10 | 6165 days | 29% |
| Sandra | 6/10 | 6165 days | 26% |
| Joachim | 7/10 | 6165 days | 28% |
| Zylstra | 8/10 | 6173 days | 29% |
| Spyfox | 10/10 | 6199 days | 30% |
| Sandra | 8/10 | 6205 days | 29% |
| Eveline | 6/10 | 6206 days | 26% |
| Lynne | 8/10 | 6206 days | 29% |
| Getkate | 9/10 | 6214 days | 30% |
| Elke | 8/10 | 6214 days | 29% |
| Kath | 10/10 | 6270 days | 30% |
| Charlotte | 7/10 | 6303 days | 28% |
| Talitia | 8/10 | 6312 days | 29% |
| Shannon | 6/10 | 6341 days | 26% |
| BexStar | 3/10 | 6441 days | 16% |
| Leanne Priestley | 3/10 | 6464 days | 16% |
| Amy Clark | 9/10 | 6464 days | 30% |
| Toby | 8/10 | 6465 days | 29% |
| AlanN316 | 10/10 | 6474 days | 30% |
| Annette Hurst | 9/10 | 6483 days | 30% |
| Olaf Penn | 7/10 | 6484 days | 28% |
| Roger Repolusk | 8/10 | 6490 days | 29% |
| Nancy Dol | 8/10 | 6490 days | 29% |
| John Woodrow | 9/10 | 6494 days | 30% |
| Myrtille de Vries | 9/10 | 6497 days | 30% |
| Roman | 7/10 | 6504 days | 28% |
| ranker_851 | 8/10 | 6504 days | 29% |
| Atara | 8/10 | 6504 days | 29% |
| Christoph&Isabell | 7/10 | 6506 days | 28% |
| Stephanie Noverraz | 6/10 | 6513 days | 26% |
| Laura | 7/10 | 6529 days | 28% |
| Hans Olthof | 9/10 | 6536 days | 30% |
| Gail | 8/10 | 6539 days | 29% |
| Hans | 8/10 | 6569 days | 29% |
| Valeria Barouch | 6/10 | 6575 days | 26% |
| Neil Cooke | 9/10 | 6575 days | 30% |
| Samuel Brejeon | 9/10 | 6578 days | 30% |
| Ole Weber | 9/10 | 6582 days | 30% |
| Glyn Jones | 8/10 | 6583 days | 29% |
| Anthony | 7/10 | 6583 days | 28% |
| Martina | 8/10 | 6583 days | 29% |
| Lara Gema Conde | 8/10 | 6585 days | 29% |
| ranker_46 | 7/10 | 6695 days | 28% |
| Hans Knappmann | 10/10 | 6695 days | 30% |
| Andy Chapman | 8/10 | 6695 days | 29% |
| Lisbeth Johansson | 4/10 | 6695 days | 19% |
| JanKovar | 8/10 | 6811 days | 29% |
| ShoshanaAbrams | 8/10 | 6814 days | 29% |
| Elaine | 6/10 | 6814 days | 26% |
| Marcus | 7/10 | 6821 days | 28% |
| Jonas | 5/10 | 6828 days | 23% |
| Susan | 8/10 | 6843 days | 29% |
| Frederik | 9/10 | 6847 days | 30% |
| Delgroot | 6/10 | 6851 days | 26% |
| Mary | 7/10 | 6858 days | 28% |
| beesom | 8/10 | 6859 days | 29% |
| Jensen | 8/10 | 6863 days | 29% |
| Frauke | 8/10 | 6865 days | 29% |
| Fiona | 7/10 | 6869 days | 28% |
| Gordon | 9/10 | 6870 days | 30% |
| Rolf | 7/10 | 6871 days | 28% |
| Nicole | 6/10 | 6871 days | 26% |
| Bridget Mitchell | 9/10 | 6882 days | 30% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Guided Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Guided Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Guided Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
6.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.