Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Guided Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Guided Tour
Valid Reviews
344 Valid Reviews
The Te Puia Guided Tour experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Guided Tour valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Guided Tour face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2724 days | 100% |
| Eva Cordemeyer | 8/10 | 2963 days | 84% |
| Pete Martin | 10/10 | 3220 days | 70% |
| Sam Wolfe | 9/10 | 3230 days | 69% |
| Benedikt Lorenz | 8/10 | 3251 days | 67% |
| Sheila Webb | 10/10 | 3251 days | 68% |
| Thomas Klinting | 8/10 | 3255 days | 66% |
| Felix Koehler | 7/10 | 3259 days | 63% |
| Simon Barber | 5/10 | 3259 days | 51% |
| Antoine | 7/10 | 3283 days | 61% |
| Tom Rogers | 10/10 | 3303 days | 65% |
| Tim | 7/10 | 3307 days | 60% |
| Jendrik | 6/10 | 3307 days | 56% |
| Josh Bird | 6/10 | 3309 days | 56% |
| Alonso | 7/10 | 3309 days | 60% |
| Andres Gonzalez | 9/10 | 3327 days | 63% |
| Steven Chong | 9/10 | 3331 days | 63% |
| Johannes Wassner | 10/10 | 3551 days | 50% |
| Volker Stroenisch | 5/10 | 3562 days | 37% |
| Mette Elholm | 8/10 | 3562 days | 48% |
| Sam Fenton-Elston | 5/10 | 3563 days | 37% |
| Math Meyer | 5/10 | 3564 days | 37% |
| Marie Bocquier | 9/10 | 3564 days | 49% |
| S Black | 7/10 | 3570 days | 45% |
| Stephan Kirchenbaur | 7/10 | 3571 days | 45% |
| Clara Guinard | 6/10 | 3573 days | 42% |
| Lilith Hirt | 4/10 | 3575 days | 31% |
| Calum Penn | 10/10 | 3576 days | 48% |
| Nancy Logan | 7/10 | 3580 days | 45% |
| Talissa Missiato | 10/10 | 3582 days | 48% |
| Annalies Beard | 7/10 | 3586 days | 44% |
| Dawn Howard | 7/10 | 3593 days | 44% |
| Melanie Kronbichler | 10/10 | 3606 days | 47% |
| Veronique Kaplan | 2/10 | 3609 days | 21% |
| Stula Vladimir | 10/10 | 3611 days | 46% |
| Florian Mueller | 9/10 | 3621 days | 45% |
| Pekka and Jonna | 5/10 | 3626 days | 34% |
| Eline Meijer | 8/10 | 3648 days | 43% |
| Henri | 6/10 | 3648 days | 38% |
| Elodie | 6/10 | 3655 days | 37% |
| Mette and Jesper | 6/10 | 3657 days | 37% |
| Elsa Caniato | 6/10 | 3667 days | 37% |
| Ahmed Mohsen Aly | 10/10 | 3696 days | 41% |
| Christian Maruhn | 10/10 | 3728 days | 39% |
| Alex | 5/10 | 3960 days | 19% |
| R J Pearson | 7/10 | 3977 days | 22% |
| Marion and Ralf | 9/10 | 4032 days | 20% |
| Richard | 9/10 | 4185 days | 11% |
| Julia Schabenberger | 3/10 | 4275 days | 3% |
| Lola | 4/10 | 4275 days | 4% |
| Laura | 3/10 | 4275 days | 3% |
| Janek Belcher | 4/10 | 4284 days | 3% |
| Laura | 10/10 | 4290 days | 5% |
| Andreas Schindler | 8/10 | 4290 days | 5% |
| Herman Schulz | 7/10 | 4309 days | 4% |
| Tobias Thull | 6/10 | 4310 days | 3% |
| van Linda Werner | 8/10 | 4313 days | 4% |
| Aurelien Noailly | 5/10 | 4315 days | 3% |
| Sarah | 4/10 | 4315 days | 2% |
| Steven Lotrian | 9/10 | 4321 days | 3% |
| Emeline Brocard | 9/10 | 4321 days | 3% |
| Philip Donachie | 10/10 | 4323 days | 3% |
| Luisa Bach | 10/10 | 4323 days | 3% |
| Benedict Seite | 8/10 | 4349 days | 1% |
| Valerio Penita | 8/10 | 4349 days | 1% |
| Piotr Jurkowski | 8/10 | 4351 days | 1% |
| Roland Beer | 7/10 | 4354 days | 1% |
| Alexia Greasbaum | 9/10 | 4354 days | 1% |
| Bet | 8/10 | 4365 days | 0% |
| Anja | 9/10 | 4373 days | 0% |
| Peter elsleysams | 9/10 | 4373 days | 0% |
| Memain | 6/10 | 4638 days | 26% |
| Konza | 7/10 | 4639 days | 28% |
| Elodie and jo | 6/10 | 4695 days | 26% |
| Andre and Marina | 9/10 | 4705 days | 30% |
| Hanneke P | 6/10 | 4731 days | 26% |
| Harmer de Boer | 8/10 | 4747 days | 30% |
| Tony Hines | 7/10 | 4748 days | 28% |
| Brigitte | 8/10 | 4750 days | 30% |
| Terry Coles | 7/10 | 4762 days | 28% |
| Claudia Mueller | 10/10 | 4767 days | 31% |
| Presot | 9/10 | 4767 days | 30% |
| Faassen | 6/10 | 4770 days | 26% |
| Eric and Jen Popma | 8/10 | 4772 days | 30% |
| Moss | 10/10 | 5022 days | 31% |
| Heiner Reinecke | 8/10 | 5029 days | 30% |
| Frank Claassen | 8/10 | 5033 days | 30% |
| A Ormsby | 10/10 | 5034 days | 31% |
| Fritschi | 8/10 | 5039 days | 30% |
| Melanie Friessen | 1/10 | 5039 days | 12% |
| Daniel & Manuela | 2/10 | 5043 days | 14% |
| Melinda Moir | 1/10 | 5043 days | 12% |
| Mats Harstedt | 8/10 | 5046 days | 30% |
| Geoffrey Kuppens | 6/10 | 5046 days | 26% |
| Lotte Zwail | 6/10 | 5046 days | 26% |
| Carolin Haas | 8/10 | 5047 days | 30% |
| Christian & Julia | 7/10 | 5047 days | 28% |
| Mike & Suzann | 10/10 | 5048 days | 31% |
| Frans | 8/10 | 5049 days | 30% |
| Jansen | 4/10 | 5049 days | 20% |
| Kolen | 7/10 | 5049 days | 28% |
| Briulier | 8/10 | 5050 days | 30% |
| Rick & Suus | 8/10 | 5050 days | 30% |
| Jim Addicott | 10/10 | 5050 days | 31% |
| Rachel | 7/10 | 5051 days | 28% |
| Verne Heath | 8/10 | 5051 days | 30% |
| Astrid Boon | 7/10 | 5051 days | 28% |
| Christina | 3/10 | 5052 days | 16% |
| Marilyn Mobley | 9/10 | 5052 days | 30% |
| Susie Christensen | 7/10 | 5052 days | 28% |
| Paul Weidenfeld | 8/10 | 5053 days | 30% |
| Langerak | 8/10 | 5053 days | 30% |
| Liz Stokes | 7/10 | 5053 days | 28% |
| Ole Klothrop | 8/10 | 5060 days | 30% |
| Samplonius | 8/10 | 5061 days | 30% |
| Cick Pouw | 7/10 | 5065 days | 28% |
| Kroepfl | 9/10 | 5065 days | 30% |
| Kurt Furuskar | 9/10 | 5077 days | 30% |
| Johan Kroese | 5/10 | 5077 days | 23% |
| Henriette Haugan | 5/10 | 5079 days | 23% |
| Asha | 9/10 | 5097 days | 30% |
| Steveuk21 | 6/10 | 5097 days | 26% |
| kiwifrenchy | 8/10 | 5097 days | 30% |
| Peter Broosder | 8/10 | 5127 days | 30% |
| Marek Woznica | 9/10 | 5135 days | 30% |
| Nina Bille-Knudsen | 9/10 | 5137 days | 30% |
| Willem & Lilian | 7/10 | 5137 days | 28% |
| Jan & Marian | 4/10 | 5140 days | 20% |
| Oliver Graf | 5/10 | 5142 days | 23% |
| Benjamin Meier | 3/10 | 5143 days | 16% |
| Herman Plasman | 8/10 | 5143 days | 30% |
| Theresa | 6/10 | 5144 days | 26% |
| Remco te Lintum | 8/10 | 5144 days | 30% |
| Willi & Elke Breier | 10/10 | 5145 days | 31% |
| Elke & Charlotte | 6/10 | 5148 days | 26% |
| Mark de Boer | 7/10 | 5148 days | 28% |
| bdel1963 | 7/10 | 5342 days | 28% |
| Claudia Naier | 7/10 | 5381 days | 28% |
| Andreas Blessing | 9/10 | 5383 days | 30% |
| Marianne Swauger | 6/10 | 5386 days | 26% |
| De Groot | 8/10 | 5387 days | 30% |
| Steve Waterhouse | 8/10 | 5388 days | 30% |
| Barry Digby | 7/10 | 5390 days | 28% |
| Michael Simmang | 6/10 | 5391 days | 26% |
| Tim | 6/10 | 5393 days | 26% |
| Rolf | 6/10 | 5394 days | 26% |
| Tina Baun | 5/10 | 5395 days | 23% |
| Leanne Shepherd | 9/10 | 5395 days | 30% |
| Monica | 8/10 | 5399 days | 30% |
| Jan Visser | 6/10 | 5403 days | 26% |
| Viola Rickert | 9/10 | 5405 days | 30% |
| Ursula Scherch | 8/10 | 5407 days | 30% |
| Sanne | 7/10 | 5407 days | 28% |
| Jan Vlasblom | 8/10 | 5411 days | 30% |
| Walter Peters | 8/10 | 5415 days | 30% |
| Anita Aleva | 7/10 | 5415 days | 28% |
| Claire Hoyland | 10/10 | 5418 days | 31% |
| Rob | 5/10 | 5418 days | 23% |
| Faucon | 8/10 | 5418 days | 30% |
| Julian Seizinger | 7/10 | 5418 days | 28% |
| Mike | 8/10 | 5419 days | 30% |
| Trevor Gibbins | 8/10 | 5419 days | 30% |
| David and Wendy Lucas | 10/10 | 5420 days | 31% |
| David | 8/10 | 5421 days | 30% |
| Philipp Rau | 6/10 | 5422 days | 26% |
| Georg Hofer | 4/10 | 5424 days | 20% |
| G R Vangerven | 7/10 | 5424 days | 28% |
| Jarob Brezigar | 9/10 | 5424 days | 30% |
| Daniel Lang | 7/10 | 5424 days | 28% |
| Lili | 8/10 | 5424 days | 30% |
| Jean-Paul Le Clair | 6/10 | 5425 days | 26% |
| John Allen | 8/10 | 5426 days | 30% |
| Fabi & Sabi | 1/10 | 5426 days | 12% |
| Katherine Bernsdorf | 6/10 | 5427 days | 26% |
| Daniel Fischer | 5/10 | 5429 days | 23% |
| Bekema | 7/10 | 5429 days | 28% |
| Augelika Berugard | 8/10 | 5430 days | 30% |
| hendrik king | 7/10 | 5462 days | 28% |
| Rosey834 | 9/10 | 5493 days | 30% |
| kempt | 7/10 | 5707 days | 28% |
| astridaus | 5/10 | 5737 days | 23% |
| hooperuk | 10/10 | 5737 days | 31% |
| Brian Bishop | 9/10 | 5754 days | 30% |
| Hans | 6/10 | 5758 days | 26% |
| George Lepple | 8/10 | 5761 days | 30% |
| Ed & Pat Mitchell | 8/10 | 5776 days | 30% |
| Heike Pless | 10/10 | 5777 days | 31% |
| Peter Koeck | 5/10 | 5777 days | 23% |
| Krause | 4/10 | 5777 days | 20% |
| Sue Bennett | 8/10 | 5778 days | 30% |
| Mieke Knoops | 7/10 | 5778 days | 28% |
| Jakob Pedersen | 5/10 | 5778 days | 23% |
| Vandeput | 6/10 | 5782 days | 26% |
| Mark | 5/10 | 5787 days | 23% |
| Martÿn Steenvoorden | 6/10 | 5788 days | 26% |
| Irene Turley | 5/10 | 5791 days | 23% |
| Arne van Schol | 6/10 | 5792 days | 26% |
| Susan | 9/10 | 5792 days | 30% |
| uleugel | 8/10 | 5805 days | 30% |
| Hailey & Fin | 3/10 | 5808 days | 16% |
| Beute Hjel | 8/10 | 5812 days | 30% |
| Kane Chain | 6/10 | 5813 days | 26% |
| Family van Hessem | 7/10 | 5816 days | 28% |
| Helen and Hans Walser | 10/10 | 5816 days | 31% |
| deanlaw | 8/10 | 5841 days | 30% |
| annett | 8/10 | 5843 days | 30% |
| keane | 8/10 | 5843 days | 30% |
| usigmund | 3/10 | 5847 days | 16% |
| nadinef | 8/10 | 5850 days | 30% |
| andres | 3/10 | 5850 days | 16% |
| jameswhite | 7/10 | 5850 days | 28% |
| aages | 7/10 | 5851 days | 28% |
| thomash | 6/10 | 5852 days | 26% |
| Arran J | 7/10 | 5858 days | 28% |
| Bill Nash | 5/10 | 5862 days | 23% |
| Frank de Voogd | 8/10 | 5862 days | 30% |
| Hanne Wichmann | 10/10 | 5862 days | 31% |
| Hans & Karin | 7/10 | 5862 days | 28% |
| Bue Verrept | 8/10 | 5865 days | 30% |
| Hans Hoff | 10/10 | 5866 days | 31% |
| Lisette X | 8/10 | 5866 days | 30% |
| Gaelle | 8/10 | 5868 days | 30% |
| Ulyate | 8/10 | 5869 days | 30% |
| Mille Winther | 5/10 | 5869 days | 23% |
| Hansjoerg Ehrmann | 7/10 | 5869 days | 28% |
| Anayara Diaz Torres | 9/10 | 5869 days | 30% |
| Jessica Clarisse | 4/10 | 5870 days | 20% |
| Jeanette Larsen | 8/10 | 5870 days | 30% |
| Serge Yken | 3/10 | 5884 days | 16% |
| barp | 9/10 | 5919 days | 30% |
| Evan | 8/10 | 5919 days | 30% |
| travelgeek | 5/10 | 5949 days | 23% |
| richardh | 8/10 | 5983 days | 30% |
| nickm | 10/10 | 6057 days | 31% |
| minniemags | 10/10 | 6072 days | 31% |
| AndyEngland | 10/10 | 6090 days | 31% |
| KatieR | 5/10 | 6100 days | 23% |
| straw64 | 3/10 | 6102 days | 16% |
| Sally477 | 6/10 | 6103 days | 26% |
| Ide | 7/10 | 6104 days | 28% |
| Olga | 7/10 | 6104 days | 28% |
| AliR | 7/10 | 6118 days | 28% |
| AmyBarrett | 5/10 | 6118 days | 23% |
| WiebkeS | 8/10 | 6118 days | 30% |
| Falk | 8/10 | 6118 days | 30% |
| DaveV | 9/10 | 6118 days | 30% |
| StefanieGermany | 10/10 | 6120 days | 31% |
| FiensG | 8/10 | 6121 days | 30% |
| Zeeman | 8/10 | 6122 days | 30% |
| Silhan | 9/10 | 6122 days | 30% |
| PBouwmessten | 8/10 | 6122 days | 30% |
| LucyPoland | 8/10 | 6123 days | 30% |
| Erik | 7/10 | 6125 days | 28% |
| Gill | 9/10 | 6126 days | 30% |
| Ian | 10/10 | 6126 days | 31% |
| Stefanie | 6/10 | 6128 days | 26% |
| PeteH1 | 8/10 | 6128 days | 30% |
| Anneleen | 8/10 | 6133 days | 30% |
| FrankFlemming | 6/10 | 6136 days | 26% |
| Manfred | 8/10 | 6139 days | 30% |
| Ed | 9/10 | 6139 days | 30% |
| Kay | 8/10 | 6146 days | 30% |
| Krapels | 5/10 | 6146 days | 23% |
| AbigailB | 6/10 | 6147 days | 26% |
| AurelieD | 10/10 | 6149 days | 31% |
| Ian S | 7/10 | 6152 days | 28% |
| Lorna | 10/10 | 6152 days | 31% |
| Bruce | 10/10 | 6153 days | 31% |
| Annemarie | 6/10 | 6153 days | 26% |
| orianne | 7/10 | 6159 days | 28% |
| RasmusB | 6/10 | 6159 days | 26% |
| GrillGermany | 7/10 | 6160 days | 28% |
| Daniel | 7/10 | 6161 days | 28% |
| BauerGermany | 7/10 | 6161 days | 28% |
| Jessica | 9/10 | 6167 days | 30% |
| Bert | 7/10 | 6167 days | 28% |
| G Lart | 10/10 | 6167 days | 31% |
| Ulrike | 6/10 | 6167 days | 26% |
| Carolyn | 2/10 | 6171 days | 14% |
| Erik | 7/10 | 6175 days | 28% |
| Hove | 8/10 | 6175 days | 30% |
| Thierry | 8/10 | 6175 days | 30% |
| Sandra | 6/10 | 6175 days | 26% |
| Joachim | 7/10 | 6175 days | 28% |
| Zylstra | 8/10 | 6183 days | 30% |
| Spyfox | 10/10 | 6209 days | 31% |
| Sandra | 8/10 | 6215 days | 30% |
| Eveline | 6/10 | 6216 days | 26% |
| Lynne | 8/10 | 6216 days | 30% |
| Getkate | 9/10 | 6224 days | 30% |
| Elke | 8/10 | 6224 days | 30% |
| Kath | 10/10 | 6280 days | 31% |
| Charlotte | 7/10 | 6313 days | 28% |
| Talitia | 8/10 | 6322 days | 30% |
| Shannon | 6/10 | 6351 days | 26% |
| BexStar | 3/10 | 6451 days | 16% |
| Leanne Priestley | 3/10 | 6473 days | 16% |
| Amy Clark | 9/10 | 6473 days | 30% |
| Toby | 8/10 | 6474 days | 30% |
| AlanN316 | 10/10 | 6483 days | 31% |
| Annette Hurst | 9/10 | 6492 days | 30% |
| Olaf Penn | 7/10 | 6493 days | 28% |
| Roger Repolusk | 8/10 | 6499 days | 30% |
| Nancy Dol | 8/10 | 6499 days | 30% |
| John Woodrow | 9/10 | 6503 days | 30% |
| Myrtille de Vries | 9/10 | 6506 days | 30% |
| Roman | 7/10 | 6513 days | 28% |
| ranker_851 | 8/10 | 6513 days | 30% |
| Atara | 8/10 | 6513 days | 30% |
| Christoph&Isabell | 7/10 | 6515 days | 28% |
| Stephanie Noverraz | 6/10 | 6523 days | 26% |
| Laura | 7/10 | 6538 days | 28% |
| Hans Olthof | 9/10 | 6545 days | 30% |
| Gail | 8/10 | 6548 days | 30% |
| Hans | 8/10 | 6578 days | 30% |
| Valeria Barouch | 6/10 | 6584 days | 26% |
| Neil Cooke | 9/10 | 6584 days | 30% |
| Samuel Brejeon | 9/10 | 6587 days | 30% |
| Ole Weber | 9/10 | 6591 days | 30% |
| Glyn Jones | 8/10 | 6592 days | 30% |
| Anthony | 7/10 | 6592 days | 28% |
| Martina | 8/10 | 6592 days | 30% |
| Lara Gema Conde | 8/10 | 6594 days | 30% |
| ranker_46 | 7/10 | 6704 days | 28% |
| Hans Knappmann | 10/10 | 6704 days | 31% |
| Andy Chapman | 8/10 | 6704 days | 30% |
| Lisbeth Johansson | 4/10 | 6704 days | 20% |
| JanKovar | 8/10 | 6820 days | 30% |
| ShoshanaAbrams | 8/10 | 6823 days | 30% |
| Elaine | 6/10 | 6823 days | 26% |
| Marcus | 7/10 | 6830 days | 28% |
| Jonas | 5/10 | 6837 days | 23% |
| Susan | 8/10 | 6852 days | 30% |
| Frederik | 9/10 | 6856 days | 30% |
| Delgroot | 6/10 | 6860 days | 26% |
| Mary | 7/10 | 6867 days | 28% |
| beesom | 8/10 | 6868 days | 30% |
| Jensen | 8/10 | 6872 days | 30% |
| Frauke | 8/10 | 6874 days | 30% |
| Fiona | 7/10 | 6878 days | 28% |
| Gordon | 9/10 | 6879 days | 30% |
| Rolf | 7/10 | 6880 days | 28% |
| Nicole | 6/10 | 6880 days | 26% |
| Bridget Mitchell | 9/10 | 6891 days | 30% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Guided Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Guided Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Guided Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
6.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.