Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Geothermal Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Geothermal Park

Valid Reviews

344 Valid Reviews

The Te Puia Geothermal Park experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Geothermal Park valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Geothermal Park face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2843 days 100%
Eva Cordemeyer 8/10 3082 days 82%
Pete Martin 10/10 3339 days 66%
Sam Wolfe 9/10 3349 days 65%
Benedikt Lorenz 8/10 3370 days 63%
Sheila Webb 10/10 3370 days 64%
Thomas Klinting 8/10 3374 days 62%
Felix Koehler 7/10 3378 days 59%
Simon Barber 5/10 3378 days 47%
Antoine 7/10 3402 days 57%
Tom Rogers 10/10 3422 days 60%
Tim 7/10 3426 days 56%
Jendrik 6/10 3426 days 51%
Josh Bird 6/10 3428 days 51%
Alonso 7/10 3428 days 55%
Andres Gonzalez 9/10 3446 days 58%
Steven Chong 9/10 3449 days 58%
Johannes Wassner 10/10 3670 days 43%
Volker Stroenisch 5/10 3681 days 31%
Mette Elholm 8/10 3681 days 42%
Sam Fenton-Elston 5/10 3682 days 31%
Math Meyer 5/10 3683 days 31%
Marie Bocquier 9/10 3683 days 42%
S Black 7/10 3689 days 39%
Stephan Kirchenbaur 7/10 3690 days 39%
Clara Guinard 6/10 3692 days 35%
Lilith Hirt 4/10 3694 days 26%
Calum Penn 10/10 3695 days 42%
Nancy Logan 7/10 3699 days 38%
Talissa Missiato 10/10 3701 days 41%
Annalies Beard 7/10 3705 days 38%
Dawn Howard 7/10 3712 days 37%
Melanie Kronbichler 10/10 3725 days 40%
Veronique Kaplan 2/10 3728 days 15%
Stula Vladimir 10/10 3730 days 39%
Florian Mueller 9/10 3740 days 38%
Pekka and Jonna 5/10 3745 days 28%
Eline Meijer 8/10 3767 days 36%
Henri 6/10 3767 days 31%
Elodie 6/10 3774 days 31%
Mette and Jesper 6/10 3776 days 30%
Elsa Caniato 6/10 3786 days 30%
Ahmed Mohsen Aly 10/10 3815 days 34%
Christian Maruhn 10/10 3847 days 31%
Alex 5/10 4079 days 11%
R J Pearson 7/10 4096 days 13%
Marion and Ralf 9/10 4151 days 10%
Richard 9/10 4304 days 0%
Julia Schabenberger 3/10 4394 days 14%
Lola 4/10 4394 days 18%
Laura 3/10 4394 days 14%
Janek Belcher 4/10 4403 days 18%
Laura 10/10 4409 days 30%
Andreas Schindler 8/10 4409 days 29%
Herman Schulz 7/10 4428 days 27%
Tobias Thull 6/10 4429 days 25%
van Linda Werner 8/10 4432 days 29%
Aurelien Noailly 5/10 4434 days 22%
Sarah 4/10 4434 days 18%
Steven Lotrian 9/10 4440 days 29%
Emeline Brocard 9/10 4440 days 29%
Philip Donachie 10/10 4442 days 30%
Luisa Bach 10/10 4442 days 30%
Benedict Seite 8/10 4468 days 29%
Valerio Penita 8/10 4468 days 29%
Piotr Jurkowski 8/10 4470 days 29%
Roland Beer 7/10 4473 days 27%
Alexia Greasbaum 9/10 4473 days 29%
Bet 8/10 4484 days 29%
Anja 9/10 4492 days 29%
Peter elsleysams 9/10 4492 days 29%
Memain 6/10 4757 days 25%
Konza 7/10 4758 days 27%
Elodie and jo 6/10 4814 days 25%
Andre and Marina 9/10 4824 days 29%
Hanneke P 6/10 4850 days 25%
Harmer de Boer 8/10 4866 days 29%
Tony Hines 7/10 4867 days 27%
Brigitte 8/10 4869 days 29%
Terry Coles 7/10 4881 days 27%
Claudia Mueller 10/10 4886 days 30%
Presot 9/10 4886 days 29%
Faassen 6/10 4889 days 25%
Eric and Jen Popma 8/10 4891 days 29%
Moss 10/10 5141 days 30%
Heiner Reinecke 8/10 5148 days 29%
Frank Claassen 8/10 5152 days 29%
A Ormsby 10/10 5153 days 30%
Fritschi 8/10 5158 days 29%
Melanie Friessen 1/10 5158 days 9%
Daniel & Manuela 2/10 5162 days 11%
Melinda Moir 1/10 5162 days 9%
Mats Harstedt 8/10 5165 days 29%
Geoffrey Kuppens 6/10 5165 days 25%
Lotte Zwail 6/10 5165 days 25%
Carolin Haas 8/10 5166 days 29%
Christian & Julia 7/10 5166 days 27%
Mike & Suzann 10/10 5167 days 30%
Frans 8/10 5168 days 29%
Jansen 4/10 5168 days 18%
Kolen 7/10 5168 days 27%
Briulier 8/10 5169 days 29%
Rick & Suus 8/10 5169 days 29%
Jim Addicott 10/10 5169 days 30%
Rachel 7/10 5170 days 27%
Verne Heath 8/10 5170 days 29%
Astrid Boon 7/10 5170 days 27%
Christina 3/10 5171 days 14%
Marilyn Mobley 9/10 5171 days 29%
Susie Christensen 7/10 5171 days 27%
Paul Weidenfeld 8/10 5172 days 29%
Langerak 8/10 5172 days 29%
Liz Stokes 7/10 5172 days 27%
Ole Klothrop 8/10 5179 days 29%
Samplonius 8/10 5180 days 29%
Cick Pouw 7/10 5184 days 27%
Kroepfl 9/10 5184 days 29%
Kurt Furuskar 9/10 5196 days 29%
Johan Kroese 5/10 5196 days 22%
Henriette Haugan 5/10 5198 days 22%
Asha 9/10 5216 days 29%
Steveuk21 6/10 5216 days 25%
kiwifrenchy 8/10 5216 days 29%
Peter Broosder 8/10 5246 days 29%
Marek Woznica 9/10 5254 days 29%
Nina Bille-Knudsen 9/10 5256 days 29%
Willem & Lilian 7/10 5256 days 27%
Jan & Marian 4/10 5259 days 18%
Oliver Graf 5/10 5261 days 22%
Benjamin Meier 3/10 5262 days 14%
Herman Plasman 8/10 5262 days 29%
Theresa 6/10 5263 days 25%
Remco te Lintum 8/10 5263 days 29%
Willi & Elke Breier 10/10 5264 days 30%
Elke & Charlotte 6/10 5267 days 25%
Mark de Boer 7/10 5267 days 27%
bdel1963 7/10 5461 days 27%
Claudia Naier 7/10 5500 days 27%
Andreas Blessing 9/10 5502 days 29%
Marianne Swauger 6/10 5505 days 25%
De Groot 8/10 5506 days 29%
Steve Waterhouse 8/10 5507 days 29%
Barry Digby 7/10 5509 days 27%
Michael Simmang 6/10 5510 days 25%
Tim 6/10 5512 days 25%
Rolf 6/10 5513 days 25%
Tina Baun 5/10 5514 days 22%
Leanne Shepherd 9/10 5514 days 29%
Monica 8/10 5518 days 29%
Jan Visser 6/10 5522 days 25%
Viola Rickert 9/10 5524 days 29%
Ursula Scherch 8/10 5526 days 29%
Sanne 7/10 5526 days 27%
Jan Vlasblom 8/10 5530 days 29%
Walter Peters 8/10 5534 days 29%
Anita Aleva 7/10 5534 days 27%
Claire Hoyland 10/10 5537 days 30%
Rob 5/10 5537 days 22%
Faucon 8/10 5537 days 29%
Julian Seizinger 7/10 5537 days 27%
Mike 8/10 5538 days 29%
Trevor Gibbins 8/10 5538 days 29%
David and Wendy Lucas 10/10 5539 days 30%
David 8/10 5540 days 29%
Philipp Rau 6/10 5541 days 25%
Georg Hofer 4/10 5543 days 18%
G R Vangerven 7/10 5543 days 27%
Jarob Brezigar 9/10 5543 days 29%
Daniel Lang 7/10 5543 days 27%
Lili 8/10 5543 days 29%
Jean-Paul Le Clair 6/10 5544 days 25%
John Allen 8/10 5545 days 29%
Fabi & Sabi 1/10 5545 days 9%
Katherine Bernsdorf 6/10 5546 days 25%
Daniel Fischer 5/10 5548 days 22%
Bekema 7/10 5548 days 27%
Augelika Berugard 8/10 5549 days 29%
hendrik king 7/10 5581 days 27%
Rosey834 9/10 5612 days 29%
kempt 7/10 5826 days 27%
astridaus 5/10 5856 days 22%
hooperuk 10/10 5856 days 30%
Brian Bishop 9/10 5873 days 29%
Hans 6/10 5877 days 25%
George Lepple 8/10 5880 days 29%
Ed & Pat Mitchell 8/10 5895 days 29%
Heike Pless 10/10 5896 days 30%
Peter Koeck 5/10 5896 days 22%
Krause 4/10 5896 days 18%
Sue Bennett 8/10 5897 days 29%
Mieke Knoops 7/10 5897 days 27%
Jakob Pedersen 5/10 5897 days 22%
Vandeput 6/10 5901 days 25%
Mark 5/10 5906 days 22%
Martÿn Steenvoorden 6/10 5907 days 25%
Irene Turley 5/10 5910 days 22%
Arne van Schol 6/10 5911 days 25%
Susan 9/10 5911 days 29%
uleugel 8/10 5924 days 29%
Hailey & Fin 3/10 5927 days 14%
Beute Hjel 8/10 5931 days 29%
Kane Chain 6/10 5932 days 25%
Family van Hessem 7/10 5935 days 27%
Helen and Hans Walser 10/10 5935 days 30%
deanlaw 8/10 5960 days 29%
annett 8/10 5962 days 29%
keane 8/10 5962 days 29%
usigmund 3/10 5966 days 14%
nadinef 8/10 5969 days 29%
andres 3/10 5969 days 14%
jameswhite 7/10 5969 days 27%
aages 7/10 5970 days 27%
thomash 6/10 5971 days 25%
Arran J 7/10 5977 days 27%
Bill Nash 5/10 5981 days 22%
Frank de Voogd 8/10 5981 days 29%
Hanne Wichmann 10/10 5981 days 30%
Hans & Karin 7/10 5981 days 27%
Bue Verrept 8/10 5984 days 29%
Hans Hoff 10/10 5985 days 30%
Lisette X 8/10 5985 days 29%
Gaelle 8/10 5987 days 29%
Ulyate 8/10 5988 days 29%
Mille Winther 5/10 5988 days 22%
Hansjoerg Ehrmann 7/10 5988 days 27%
Anayara Diaz Torres 9/10 5988 days 29%
Jessica Clarisse 4/10 5989 days 18%
Jeanette Larsen 8/10 5989 days 29%
Serge Yken 3/10 6003 days 14%
barp 9/10 6038 days 29%
Evan 8/10 6038 days 29%
travelgeek 5/10 6068 days 22%
richardh 8/10 6102 days 29%
nickm 10/10 6176 days 30%
minniemags 10/10 6191 days 30%
AndyEngland 10/10 6209 days 30%
KatieR 5/10 6219 days 22%
straw64 3/10 6221 days 14%
Sally477 6/10 6222 days 25%
Ide 7/10 6222 days 27%
Olga 7/10 6222 days 27%
AliR 7/10 6237 days 27%
AmyBarrett 5/10 6237 days 22%
WiebkeS 8/10 6237 days 29%
Falk 8/10 6237 days 29%
DaveV 9/10 6237 days 29%
StefanieGermany 10/10 6238 days 30%
FiensG 8/10 6240 days 29%
Zeeman 8/10 6240 days 29%
Silhan 9/10 6241 days 29%
PBouwmessten 8/10 6241 days 29%
LucyPoland 8/10 6242 days 29%
Erik 7/10 6243 days 27%
Gill 9/10 6244 days 29%
Ian 10/10 6244 days 30%
Stefanie 6/10 6246 days 25%
PeteH1 8/10 6247 days 29%
Anneleen 8/10 6251 days 29%
FrankFlemming 6/10 6255 days 25%
Manfred 8/10 6257 days 29%
Ed 9/10 6257 days 29%
Kay 8/10 6264 days 29%
Krapels 5/10 6265 days 22%
AbigailB 6/10 6266 days 25%
AurelieD 10/10 6268 days 30%
Ian S 7/10 6270 days 27%
Lorna 10/10 6270 days 30%
Bruce 10/10 6271 days 30%
Annemarie 6/10 6271 days 25%
orianne 7/10 6278 days 27%
RasmusB 6/10 6278 days 25%
GrillGermany 7/10 6279 days 27%
Daniel 7/10 6280 days 27%
BauerGermany 7/10 6280 days 27%
Jessica 9/10 6285 days 29%
Bert 7/10 6285 days 27%
G Lart 10/10 6285 days 30%
Ulrike 6/10 6285 days 25%
Carolyn 2/10 6289 days 11%
Erik 7/10 6293 days 27%
Hove 8/10 6293 days 29%
Thierry 8/10 6293 days 29%
Sandra 6/10 6293 days 25%
Joachim 7/10 6293 days 27%
Zylstra 8/10 6301 days 29%
Spyfox 10/10 6327 days 30%
Sandra 8/10 6333 days 29%
Eveline 6/10 6334 days 25%
Lynne 8/10 6334 days 29%
Getkate 9/10 6342 days 29%
Elke 8/10 6342 days 29%
Kath 10/10 6398 days 30%
Charlotte 7/10 6431 days 27%
Talitia 8/10 6440 days 29%
Shannon 6/10 6469 days 25%
BexStar 3/10 6569 days 14%
Leanne Priestley 3/10 6592 days 14%
Amy Clark 9/10 6592 days 29%
Toby 8/10 6593 days 29%
AlanN316 10/10 6602 days 30%
Annette Hurst 9/10 6611 days 29%
Olaf Penn 7/10 6612 days 27%
Roger Repolusk 8/10 6618 days 29%
Nancy Dol 8/10 6618 days 29%
John Woodrow 9/10 6622 days 29%
Myrtille de Vries 9/10 6625 days 29%
Roman 7/10 6632 days 27%
ranker_851 8/10 6632 days 29%
Atara 8/10 6632 days 29%
Christoph&Isabell 7/10 6634 days 27%
Stephanie Noverraz 6/10 6641 days 25%
Laura 7/10 6657 days 27%
Hans Olthof 9/10 6664 days 29%
Gail 8/10 6667 days 29%
Hans 8/10 6697 days 29%
Valeria Barouch 6/10 6703 days 25%
Neil Cooke 9/10 6703 days 29%
Samuel Brejeon 9/10 6706 days 29%
Ole Weber 9/10 6710 days 29%
Glyn Jones 8/10 6711 days 29%
Anthony 7/10 6711 days 27%
Martina 8/10 6711 days 29%
Lara Gema Conde 8/10 6713 days 29%
ranker_46 7/10 6823 days 27%
Hans Knappmann 10/10 6823 days 30%
Andy Chapman 8/10 6823 days 29%
Lisbeth Johansson 4/10 6823 days 18%
JanKovar 8/10 6939 days 29%
ShoshanaAbrams 8/10 6942 days 29%
Elaine 6/10 6942 days 25%
Marcus 7/10 6949 days 27%
Jonas 5/10 6956 days 22%
Susan 8/10 6971 days 29%
Frederik 9/10 6975 days 29%
Delgroot 6/10 6979 days 25%
Mary 7/10 6986 days 27%
beesom 8/10 6987 days 29%
Jensen 8/10 6991 days 29%
Frauke 8/10 6993 days 29%
Fiona 7/10 6997 days 27%
Gordon 9/10 6998 days 29%
Rolf 7/10 6999 days 27%
Nicole 6/10 6999 days 25%
Bridget Mitchell 9/10 7010 days 29%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Geothermal Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.51% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 64 days. However the Te Puia Geothermal Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Geothermal Park experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.45%
198 -3.47%
199 -3.49%
200 -3.51%
201 -3.52%
202 -3.54%
203 -3.56%

Balancing Adjustment

5.87% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.