Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2464 days 100%
Eva Cordemeyer 8/10 2703 days 86%
Pete Martin 10/10 2960 days 74%
Sam Wolfe 9/10 2970 days 73%
Benedikt Lorenz 8/10 2991 days 71%
Sheila Webb 10/10 2991 days 72%
Thomas Klinting 8/10 2995 days 71%
Felix Koehler 7/10 2999 days 67%
Simon Barber 5/10 2999 days 55%
Antoine 7/10 3023 days 66%
Tom Rogers 10/10 3043 days 70%
Tim 7/10 3047 days 65%
Jendrik 6/10 3047 days 60%
Josh Bird 6/10 3049 days 60%
Alonso 7/10 3049 days 65%
Andres Gonzalez 9/10 3067 days 68%
Steven Chong 9/10 3070 days 68%
Johannes Wassner 10/10 3291 days 57%
Volker Stroenisch 5/10 3302 days 43%
Mette Elholm 8/10 3302 days 55%
Sam Fenton-Elston 5/10 3303 days 43%
Math Meyer 5/10 3304 days 43%
Marie Bocquier 9/10 3304 days 56%
S Black 7/10 3310 days 52%
Stephan Kirchenbaur 7/10 3311 days 52%
Clara Guinard 6/10 3313 days 48%
Lilith Hirt 4/10 3315 days 36%
Calum Penn 10/10 3316 days 56%
Nancy Logan 7/10 3320 days 51%
Talissa Missiato 10/10 3322 days 55%
Annalies Beard 7/10 3326 days 51%
Dawn Howard 7/10 3333 days 51%
Melanie Kronbichler 10/10 3346 days 54%
Veronique Kaplan 2/10 3349 days 24%
Stula Vladimir 10/10 3351 days 54%
Florian Mueller 9/10 3361 days 53%
Pekka and Jonna 5/10 3366 days 40%
Eline Meijer 8/10 3388 days 51%
Henri 6/10 3388 days 45%
Elodie 6/10 3395 days 44%
Mette and Jesper 6/10 3397 days 44%
Elsa Caniato 6/10 3407 days 44%
Ahmed Mohsen Aly 10/10 3436 days 49%
Christian Maruhn 10/10 3468 days 48%
Alex 5/10 3700 days 27%
R J Pearson 7/10 3717 days 32%
Marion and Ralf 9/10 3772 days 31%
Richard 9/10 3925 days 23%
Julia Schabenberger 3/10 4015 days 10%
Lola 4/10 4015 days 12%
Laura 3/10 4015 days 10%
Janek Belcher 4/10 4024 days 12%
Laura 10/10 4030 days 18%
Andreas Schindler 8/10 4030 days 18%
Herman Schulz 7/10 4049 days 16%
Tobias Thull 6/10 4050 days 15%
van Linda Werner 8/10 4053 days 17%
Aurelien Noailly 5/10 4055 days 13%
Sarah 4/10 4055 days 11%
Steven Lotrian 9/10 4061 days 16%
Emeline Brocard 9/10 4061 days 16%
Philip Donachie 10/10 4063 days 17%
Luisa Bach 10/10 4063 days 17%
Benedict Seite 8/10 4089 days 15%
Valerio Penita 8/10 4089 days 15%
Piotr Jurkowski 8/10 4091 days 15%
Roland Beer 7/10 4094 days 14%
Alexia Greasbaum 9/10 4094 days 15%
Bet 8/10 4105 days 14%
Anja 9/10 4113 days 14%
Peter elsleysams 9/10 4113 days 14%
Memain 6/10 4378 days 0%
Konza 7/10 4379 days 0%
Elodie and jo 6/10 4435 days 23%
Andre and Marina 9/10 4445 days 26%
Hanneke P 6/10 4471 days 23%
Harmer de Boer 8/10 4487 days 26%
Tony Hines 7/10 4488 days 25%
Brigitte 8/10 4490 days 26%
Terry Coles 7/10 4502 days 25%
Claudia Mueller 10/10 4507 days 27%
Presot 9/10 4507 days 26%
Faassen 6/10 4510 days 23%
Eric and Jen Popma 8/10 4512 days 26%
Moss 10/10 4762 days 27%
Heiner Reinecke 8/10 4769 days 26%
Frank Claassen 8/10 4773 days 26%
A Ormsby 10/10 4774 days 27%
Fritschi 8/10 4779 days 26%
Melanie Friessen 1/10 4779 days 11%
Daniel & Manuela 2/10 4783 days 12%
Melinda Moir 1/10 4783 days 11%
Mats Harstedt 8/10 4786 days 26%
Geoffrey Kuppens 6/10 4786 days 23%
Lotte Zwail 6/10 4786 days 23%
Carolin Haas 8/10 4787 days 26%
Christian & Julia 7/10 4787 days 25%
Mike & Suzann 10/10 4788 days 27%
Frans 8/10 4789 days 26%
Jansen 4/10 4789 days 17%
Kolen 7/10 4789 days 25%
Briulier 8/10 4790 days 26%
Rick & Suus 8/10 4790 days 26%
Jim Addicott 10/10 4790 days 27%
Rachel 7/10 4791 days 25%
Verne Heath 8/10 4791 days 26%
Astrid Boon 7/10 4791 days 25%
Christina 3/10 4792 days 14%
Marilyn Mobley 9/10 4792 days 26%
Susie Christensen 7/10 4792 days 25%
Paul Weidenfeld 8/10 4793 days 26%
Langerak 8/10 4793 days 26%
Liz Stokes 7/10 4793 days 25%
Ole Klothrop 8/10 4800 days 26%
Samplonius 8/10 4801 days 26%
Cick Pouw 7/10 4805 days 25%
Kroepfl 9/10 4805 days 26%
Kurt Furuskar 9/10 4817 days 26%
Johan Kroese 5/10 4817 days 20%
Henriette Haugan 5/10 4819 days 20%
Asha 9/10 4837 days 26%
Steveuk21 6/10 4837 days 23%
kiwifrenchy 8/10 4837 days 26%
Peter Broosder 8/10 4867 days 26%
Marek Woznica 9/10 4875 days 26%
Nina Bille-Knudsen 9/10 4877 days 26%
Willem & Lilian 7/10 4877 days 25%
Jan & Marian 4/10 4880 days 17%
Oliver Graf 5/10 4882 days 20%
Benjamin Meier 3/10 4883 days 14%
Herman Plasman 8/10 4883 days 26%
Theresa 6/10 4884 days 23%
Remco te Lintum 8/10 4884 days 26%
Willi & Elke Breier 10/10 4885 days 27%
Elke & Charlotte 6/10 4888 days 23%
Mark de Boer 7/10 4888 days 25%
bdel1963 7/10 5082 days 25%
Claudia Naier 7/10 5121 days 25%
Andreas Blessing 9/10 5123 days 26%
Marianne Swauger 6/10 5126 days 23%
De Groot 8/10 5127 days 26%
Steve Waterhouse 8/10 5128 days 26%
Barry Digby 7/10 5130 days 25%
Michael Simmang 6/10 5131 days 23%
Tim 6/10 5133 days 23%
Rolf 6/10 5134 days 23%
Tina Baun 5/10 5135 days 20%
Leanne Shepherd 9/10 5135 days 26%
Monica 8/10 5139 days 26%
Jan Visser 6/10 5143 days 23%
Viola Rickert 9/10 5145 days 26%
Ursula Scherch 8/10 5147 days 26%
Sanne 7/10 5147 days 25%
Jan Vlasblom 8/10 5151 days 26%
Walter Peters 8/10 5155 days 26%
Anita Aleva 7/10 5155 days 25%
Claire Hoyland 10/10 5158 days 27%
Rob 5/10 5158 days 20%
Faucon 8/10 5158 days 26%
Julian Seizinger 7/10 5158 days 25%
Mike 8/10 5159 days 26%
Trevor Gibbins 8/10 5159 days 26%
David and Wendy Lucas 10/10 5160 days 27%
David 8/10 5161 days 26%
Philipp Rau 6/10 5162 days 23%
Georg Hofer 4/10 5164 days 17%
G R Vangerven 7/10 5164 days 25%
Jarob Brezigar 9/10 5164 days 26%
Daniel Lang 7/10 5164 days 25%
Lili 8/10 5164 days 26%
Jean-Paul Le Clair 6/10 5165 days 23%
John Allen 8/10 5166 days 26%
Fabi & Sabi 1/10 5166 days 11%
Katherine Bernsdorf 6/10 5167 days 23%
Daniel Fischer 5/10 5169 days 20%
Bekema 7/10 5169 days 25%
Augelika Berugard 8/10 5170 days 26%
hendrik king 7/10 5202 days 25%
Rosey834 9/10 5233 days 26%
kempt 7/10 5447 days 25%
astridaus 5/10 5477 days 20%
hooperuk 10/10 5477 days 27%
Brian Bishop 9/10 5494 days 26%
Hans 6/10 5498 days 23%
George Lepple 8/10 5501 days 26%
Ed & Pat Mitchell 8/10 5516 days 26%
Heike Pless 10/10 5517 days 27%
Peter Koeck 5/10 5517 days 20%
Krause 4/10 5517 days 17%
Sue Bennett 8/10 5518 days 26%
Mieke Knoops 7/10 5518 days 25%
Jakob Pedersen 5/10 5518 days 20%
Vandeput 6/10 5522 days 23%
Mark 5/10 5527 days 20%
Martÿn Steenvoorden 6/10 5528 days 23%
Irene Turley 5/10 5531 days 20%
Arne van Schol 6/10 5532 days 23%
Susan 9/10 5532 days 26%
uleugel 8/10 5545 days 26%
Hailey & Fin 3/10 5548 days 14%
Beute Hjel 8/10 5552 days 26%
Kane Chain 6/10 5553 days 23%
Family van Hessem 7/10 5556 days 25%
Helen and Hans Walser 10/10 5556 days 27%
deanlaw 8/10 5581 days 26%
annett 8/10 5583 days 26%
keane 8/10 5583 days 26%
usigmund 3/10 5587 days 14%
nadinef 8/10 5590 days 26%
andres 3/10 5590 days 14%
jameswhite 7/10 5590 days 25%
aages 7/10 5591 days 25%
thomash 6/10 5592 days 23%
Arran J 7/10 5598 days 25%
Bill Nash 5/10 5602 days 20%
Frank de Voogd 8/10 5602 days 26%
Hanne Wichmann 10/10 5602 days 27%
Hans & Karin 7/10 5602 days 25%
Bue Verrept 8/10 5605 days 26%
Hans Hoff 10/10 5606 days 27%
Lisette X 8/10 5606 days 26%
Gaelle 8/10 5608 days 26%
Ulyate 8/10 5609 days 26%
Mille Winther 5/10 5609 days 20%
Hansjoerg Ehrmann 7/10 5609 days 25%
Anayara Diaz Torres 9/10 5609 days 26%
Jessica Clarisse 4/10 5610 days 17%
Jeanette Larsen 8/10 5610 days 26%
Serge Yken 3/10 5624 days 14%
barp 9/10 5659 days 26%
Evan 8/10 5659 days 26%
travelgeek 5/10 5689 days 20%
richardh 8/10 5723 days 26%
nickm 10/10 5797 days 27%
minniemags 10/10 5812 days 27%
AndyEngland 10/10 5830 days 27%
KatieR 5/10 5840 days 20%
straw64 3/10 5842 days 14%
Sally477 6/10 5843 days 23%
Ide 7/10 5843 days 25%
Olga 7/10 5843 days 25%
AliR 7/10 5858 days 25%
AmyBarrett 5/10 5858 days 20%
WiebkeS 8/10 5858 days 26%
Falk 8/10 5858 days 26%
DaveV 9/10 5858 days 26%
StefanieGermany 10/10 5859 days 27%
FiensG 8/10 5861 days 26%
Zeeman 8/10 5861 days 26%
Silhan 9/10 5862 days 26%
PBouwmessten 8/10 5862 days 26%
LucyPoland 8/10 5863 days 26%
Erik 7/10 5864 days 25%
Gill 9/10 5865 days 26%
Ian 10/10 5866 days 27%
Stefanie 6/10 5867 days 23%
PeteH1 8/10 5868 days 26%
Anneleen 8/10 5872 days 26%
FrankFlemming 6/10 5876 days 23%
Manfred 8/10 5878 days 26%
Ed 9/10 5878 days 26%
Kay 8/10 5885 days 26%
Krapels 5/10 5886 days 20%
AbigailB 6/10 5887 days 23%
AurelieD 10/10 5889 days 27%
Ian S 7/10 5891 days 25%
Lorna 10/10 5891 days 27%
Bruce 10/10 5892 days 27%
Annemarie 6/10 5892 days 23%
orianne 7/10 5899 days 25%
RasmusB 6/10 5899 days 23%
GrillGermany 7/10 5900 days 25%
Daniel 7/10 5901 days 25%
BauerGermany 7/10 5901 days 25%
Jessica 9/10 5906 days 26%
Bert 7/10 5906 days 25%
G Lart 10/10 5906 days 27%
Ulrike 6/10 5906 days 23%
Carolyn 2/10 5910 days 12%
Erik 7/10 5914 days 25%
Hove 8/10 5914 days 26%
Thierry 8/10 5914 days 26%
Sandra 6/10 5914 days 23%
Joachim 7/10 5914 days 25%
Zylstra 8/10 5922 days 26%
Spyfox 10/10 5948 days 27%
Sandra 8/10 5954 days 26%
Eveline 6/10 5955 days 23%
Lynne 8/10 5955 days 26%
Getkate 9/10 5963 days 26%
Elke 8/10 5963 days 26%
Kath 10/10 6019 days 27%
Charlotte 7/10 6052 days 25%
Talitia 8/10 6061 days 26%
Shannon 6/10 6090 days 23%
BexStar 3/10 6190 days 14%
Leanne Priestley 3/10 6213 days 14%
Amy Clark 9/10 6213 days 26%
Toby 8/10 6214 days 26%
AlanN316 10/10 6223 days 27%
Annette Hurst 9/10 6232 days 26%
Olaf Penn 7/10 6233 days 25%
Roger Repolusk 8/10 6239 days 26%
Nancy Dol 8/10 6239 days 26%
John Woodrow 9/10 6243 days 26%
Myrtille de Vries 9/10 6246 days 26%
Roman 7/10 6253 days 25%
ranker_851 8/10 6253 days 26%
Atara 8/10 6253 days 26%
Christoph&Isabell 7/10 6255 days 25%
Stephanie Noverraz 6/10 6262 days 23%
Laura 7/10 6278 days 25%
Hans Olthof 9/10 6285 days 26%
Gail 8/10 6288 days 26%
Hans 8/10 6318 days 26%
Valeria Barouch 6/10 6324 days 23%
Neil Cooke 9/10 6324 days 26%
Samuel Brejeon 9/10 6327 days 26%
Ole Weber 9/10 6331 days 26%
Glyn Jones 8/10 6332 days 26%
Anthony 7/10 6332 days 25%
Martina 8/10 6332 days 26%
Lara Gema Conde 8/10 6334 days 26%
ranker_46 7/10 6444 days 25%
Hans Knappmann 10/10 6444 days 27%
Andy Chapman 8/10 6444 days 26%
Lisbeth Johansson 4/10 6444 days 17%
JanKovar 8/10 6560 days 26%
ShoshanaAbrams 8/10 6563 days 26%
Elaine 6/10 6563 days 23%
Marcus 7/10 6570 days 25%
Jonas 5/10 6577 days 20%
Susan 8/10 6592 days 26%
Frederik 9/10 6596 days 26%
Delgroot 6/10 6600 days 23%
Mary 7/10 6607 days 25%
beesom 8/10 6608 days 26%
Jensen 8/10 6612 days 26%
Frauke 8/10 6614 days 26%
Fiona 7/10 6618 days 25%
Gordon 9/10 6619 days 26%
Rolf 7/10 6620 days 25%
Nicole 6/10 6620 days 23%
Bridget Mitchell 9/10 6631 days 26%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.77% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.72%
198 -3.73%
199 -3.75%
200 -3.77%
201 -3.79%
202 -3.81%
203 -3.83%

Balancing Adjustment

5.92% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.