Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.87%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2267 days 100%
Eva Cordemeyer 8/10 2506 days 87%
Pete Martin 10/10 2763 days 76%
Sam Wolfe 9/10 2773 days 75%
Benedikt Lorenz 8/10 2794 days 73%
Sheila Webb 10/10 2794 days 74%
Thomas Klinting 8/10 2798 days 73%
Felix Koehler 7/10 2802 days 69%
Simon Barber 5/10 2802 days 56%
Antoine 7/10 2826 days 68%
Tom Rogers 10/10 2846 days 72%
Tim 7/10 2850 days 66%
Jendrik 6/10 2850 days 61%
Josh Bird 6/10 2852 days 61%
Alonso 7/10 2852 days 66%
Andres Gonzalez 9/10 2870 days 70%
Steven Chong 9/10 2874 days 70%
Johannes Wassner 10/10 3094 days 60%
Volker Stroenisch 5/10 3105 days 44%
Mette Elholm 8/10 3105 days 58%
Sam Fenton-Elston 5/10 3106 days 44%
Math Meyer 5/10 3107 days 44%
Marie Bocquier 9/10 3107 days 59%
S Black 7/10 3113 days 55%
Stephan Kirchenbaur 7/10 3114 days 55%
Clara Guinard 6/10 3116 days 50%
Lilith Hirt 4/10 3118 days 37%
Calum Penn 10/10 3119 days 59%
Nancy Logan 7/10 3123 days 54%
Talissa Missiato 10/10 3125 days 58%
Annalies Beard 7/10 3129 days 54%
Dawn Howard 7/10 3136 days 54%
Melanie Kronbichler 10/10 3149 days 57%
Veronique Kaplan 2/10 3152 days 24%
Stula Vladimir 10/10 3154 days 57%
Florian Mueller 9/10 3164 days 56%
Pekka and Jonna 5/10 3169 days 42%
Eline Meijer 8/10 3191 days 54%
Henri 6/10 3191 days 47%
Elodie 6/10 3198 days 47%
Mette and Jesper 6/10 3200 days 47%
Elsa Caniato 6/10 3210 days 46%
Ahmed Mohsen Aly 10/10 3239 days 53%
Christian Maruhn 10/10 3271 days 51%
Alex 5/10 3503 days 30%
R J Pearson 7/10 3520 days 36%
Marion and Ralf 9/10 3575 days 36%
Richard 9/10 3728 days 29%
Julia Schabenberger 3/10 3818 days 12%
Lola 4/10 3818 days 15%
Laura 3/10 3818 days 12%
Janek Belcher 4/10 3827 days 15%
Laura 10/10 3833 days 24%
Andreas Schindler 8/10 3833 days 23%
Herman Schulz 7/10 3852 days 21%
Tobias Thull 6/10 3853 days 19%
van Linda Werner 8/10 3856 days 22%
Aurelien Noailly 5/10 3858 days 17%
Sarah 4/10 3858 days 14%
Steven Lotrian 9/10 3864 days 22%
Emeline Brocard 9/10 3864 days 22%
Philip Donachie 10/10 3866 days 22%
Luisa Bach 10/10 3866 days 22%
Benedict Seite 8/10 3892 days 20%
Valerio Penita 8/10 3892 days 20%
Piotr Jurkowski 8/10 3894 days 20%
Roland Beer 7/10 3897 days 19%
Alexia Greasbaum 9/10 3897 days 20%
Bet 8/10 3908 days 20%
Anja 9/10 3916 days 20%
Peter elsleysams 9/10 3916 days 20%
Memain 6/10 4181 days 6%
Konza 7/10 4182 days 6%
Elodie and jo 6/10 4238 days 3%
Andre and Marina 9/10 4248 days 4%
Hanneke P 6/10 4274 days 2%
Harmer de Boer 8/10 4290 days 1%
Tony Hines 7/10 4291 days 1%
Brigitte 8/10 4293 days 1%
Terry Coles 7/10 4305 days 1%
Claudia Mueller 10/10 4310 days 1%
Presot 9/10 4310 days 1%
Faassen 6/10 4313 days 0%
Eric and Jen Popma 8/10 4315 days 0%
Moss 10/10 4565 days 22%
Heiner Reinecke 8/10 4572 days 22%
Frank Claassen 8/10 4576 days 22%
A Ormsby 10/10 4577 days 22%
Fritschi 8/10 4582 days 22%
Melanie Friessen 1/10 4582 days 7%
Daniel & Manuela 2/10 4586 days 9%
Melinda Moir 1/10 4586 days 7%
Mats Harstedt 8/10 4589 days 22%
Geoffrey Kuppens 6/10 4589 days 19%
Lotte Zwail 6/10 4589 days 19%
Carolin Haas 8/10 4590 days 22%
Christian & Julia 7/10 4590 days 20%
Mike & Suzann 10/10 4591 days 22%
Frans 8/10 4592 days 22%
Jansen 4/10 4592 days 13%
Kolen 7/10 4592 days 20%
Briulier 8/10 4593 days 22%
Rick & Suus 8/10 4593 days 22%
Jim Addicott 10/10 4593 days 22%
Rachel 7/10 4594 days 20%
Verne Heath 8/10 4594 days 22%
Astrid Boon 7/10 4594 days 20%
Christina 3/10 4595 days 11%
Marilyn Mobley 9/10 4595 days 22%
Susie Christensen 7/10 4595 days 20%
Paul Weidenfeld 8/10 4596 days 22%
Langerak 8/10 4596 days 22%
Liz Stokes 7/10 4596 days 20%
Ole Klothrop 8/10 4603 days 22%
Samplonius 8/10 4604 days 22%
Cick Pouw 7/10 4608 days 20%
Kroepfl 9/10 4608 days 22%
Kurt Furuskar 9/10 4620 days 22%
Johan Kroese 5/10 4620 days 16%
Henriette Haugan 5/10 4622 days 16%
Asha 9/10 4640 days 22%
Steveuk21 6/10 4640 days 19%
kiwifrenchy 8/10 4640 days 22%
Peter Broosder 8/10 4670 days 22%
Marek Woznica 9/10 4678 days 22%
Nina Bille-Knudsen 9/10 4680 days 22%
Willem & Lilian 7/10 4680 days 20%
Jan & Marian 4/10 4683 days 13%
Oliver Graf 5/10 4685 days 16%
Benjamin Meier 3/10 4686 days 11%
Herman Plasman 8/10 4686 days 22%
Theresa 6/10 4687 days 19%
Remco te Lintum 8/10 4687 days 22%
Willi & Elke Breier 10/10 4688 days 22%
Elke & Charlotte 6/10 4691 days 19%
Mark de Boer 7/10 4691 days 20%
bdel1963 7/10 4885 days 20%
Claudia Naier 7/10 4924 days 20%
Andreas Blessing 9/10 4926 days 22%
Marianne Swauger 6/10 4929 days 19%
De Groot 8/10 4930 days 22%
Steve Waterhouse 8/10 4931 days 22%
Barry Digby 7/10 4933 days 20%
Michael Simmang 6/10 4934 days 19%
Tim 6/10 4936 days 19%
Rolf 6/10 4937 days 19%
Tina Baun 5/10 4938 days 16%
Leanne Shepherd 9/10 4938 days 22%
Monica 8/10 4942 days 22%
Jan Visser 6/10 4946 days 19%
Viola Rickert 9/10 4948 days 22%
Ursula Scherch 8/10 4950 days 22%
Sanne 7/10 4950 days 20%
Jan Vlasblom 8/10 4954 days 22%
Walter Peters 8/10 4958 days 22%
Anita Aleva 7/10 4958 days 20%
Claire Hoyland 10/10 4961 days 22%
Rob 5/10 4961 days 16%
Faucon 8/10 4961 days 22%
Julian Seizinger 7/10 4961 days 20%
Mike 8/10 4962 days 22%
Trevor Gibbins 8/10 4962 days 22%
David and Wendy Lucas 10/10 4963 days 22%
David 8/10 4964 days 22%
Philipp Rau 6/10 4965 days 19%
Georg Hofer 4/10 4967 days 13%
G R Vangerven 7/10 4967 days 20%
Jarob Brezigar 9/10 4967 days 22%
Daniel Lang 7/10 4967 days 20%
Lili 8/10 4967 days 22%
Jean-Paul Le Clair 6/10 4968 days 19%
John Allen 8/10 4969 days 22%
Fabi & Sabi 1/10 4969 days 7%
Katherine Bernsdorf 6/10 4970 days 19%
Daniel Fischer 5/10 4972 days 16%
Bekema 7/10 4972 days 20%
Augelika Berugard 8/10 4973 days 22%
hendrik king 7/10 5005 days 20%
Rosey834 9/10 5036 days 22%
kempt 7/10 5250 days 20%
astridaus 5/10 5280 days 16%
hooperuk 10/10 5280 days 22%
Brian Bishop 9/10 5297 days 22%
Hans 6/10 5301 days 19%
George Lepple 8/10 5304 days 22%
Ed & Pat Mitchell 8/10 5319 days 22%
Heike Pless 10/10 5320 days 22%
Peter Koeck 5/10 5320 days 16%
Krause 4/10 5320 days 13%
Sue Bennett 8/10 5321 days 22%
Mieke Knoops 7/10 5321 days 20%
Jakob Pedersen 5/10 5321 days 16%
Vandeput 6/10 5325 days 19%
Mark 5/10 5330 days 16%
Martÿn Steenvoorden 6/10 5331 days 19%
Irene Turley 5/10 5334 days 16%
Arne van Schol 6/10 5335 days 19%
Susan 9/10 5335 days 22%
uleugel 8/10 5348 days 22%
Hailey & Fin 3/10 5351 days 11%
Beute Hjel 8/10 5355 days 22%
Kane Chain 6/10 5356 days 19%
Family van Hessem 7/10 5359 days 20%
Helen and Hans Walser 10/10 5359 days 22%
deanlaw 8/10 5384 days 22%
annett 8/10 5386 days 22%
keane 8/10 5386 days 22%
usigmund 3/10 5390 days 11%
nadinef 8/10 5393 days 22%
andres 3/10 5393 days 11%
jameswhite 7/10 5393 days 20%
aages 7/10 5394 days 20%
thomash 6/10 5395 days 19%
Arran J 7/10 5401 days 20%
Bill Nash 5/10 5405 days 16%
Frank de Voogd 8/10 5405 days 22%
Hanne Wichmann 10/10 5405 days 22%
Hans & Karin 7/10 5405 days 20%
Bue Verrept 8/10 5408 days 22%
Hans Hoff 10/10 5409 days 22%
Lisette X 8/10 5409 days 22%
Gaelle 8/10 5411 days 22%
Ulyate 8/10 5412 days 22%
Mille Winther 5/10 5412 days 16%
Hansjoerg Ehrmann 7/10 5412 days 20%
Anayara Diaz Torres 9/10 5412 days 22%
Jessica Clarisse 4/10 5413 days 13%
Jeanette Larsen 8/10 5413 days 22%
Serge Yken 3/10 5427 days 11%
barp 9/10 5462 days 22%
Evan 8/10 5462 days 22%
travelgeek 5/10 5492 days 16%
richardh 8/10 5526 days 22%
nickm 10/10 5600 days 22%
minniemags 10/10 5615 days 22%
AndyEngland 10/10 5633 days 22%
KatieR 5/10 5643 days 16%
straw64 3/10 5645 days 11%
Sally477 6/10 5646 days 19%
Ide 7/10 5647 days 20%
Olga 7/10 5647 days 20%
AliR 7/10 5661 days 20%
AmyBarrett 5/10 5661 days 16%
WiebkeS 8/10 5661 days 22%
Falk 8/10 5661 days 22%
DaveV 9/10 5661 days 22%
StefanieGermany 10/10 5663 days 22%
FiensG 8/10 5664 days 22%
Zeeman 8/10 5664 days 22%
Silhan 9/10 5665 days 22%
PBouwmessten 8/10 5665 days 22%
LucyPoland 8/10 5666 days 22%
Erik 7/10 5668 days 20%
Gill 9/10 5669 days 22%
Ian 10/10 5669 days 22%
Stefanie 6/10 5670 days 19%
PeteH1 8/10 5671 days 22%
Anneleen 8/10 5676 days 22%
FrankFlemming 6/10 5679 days 19%
Manfred 8/10 5682 days 22%
Ed 9/10 5682 days 22%
Kay 8/10 5688 days 22%
Krapels 5/10 5689 days 16%
AbigailB 6/10 5690 days 19%
AurelieD 10/10 5692 days 22%
Ian S 7/10 5694 days 20%
Lorna 10/10 5694 days 22%
Bruce 10/10 5696 days 22%
Annemarie 6/10 5696 days 19%
orianne 7/10 5702 days 20%
RasmusB 6/10 5702 days 19%
GrillGermany 7/10 5703 days 20%
Daniel 7/10 5704 days 20%
BauerGermany 7/10 5704 days 20%
Jessica 9/10 5710 days 22%
Bert 7/10 5710 days 20%
G Lart 10/10 5710 days 22%
Ulrike 6/10 5710 days 19%
Carolyn 2/10 5713 days 9%
Erik 7/10 5717 days 20%
Hove 8/10 5717 days 22%
Thierry 8/10 5717 days 22%
Sandra 6/10 5717 days 19%
Joachim 7/10 5717 days 20%
Zylstra 8/10 5726 days 22%
Spyfox 10/10 5752 days 22%
Sandra 8/10 5758 days 22%
Eveline 6/10 5758 days 19%
Lynne 8/10 5759 days 22%
Getkate 9/10 5767 days 22%
Elke 8/10 5767 days 22%
Kath 10/10 5823 days 22%
Charlotte 7/10 5856 days 20%
Talitia 8/10 5865 days 22%
Shannon 6/10 5894 days 19%
BexStar 3/10 5994 days 11%
Leanne Priestley 3/10 6016 days 11%
Amy Clark 9/10 6016 days 22%
Toby 8/10 6017 days 22%
AlanN316 10/10 6026 days 22%
Annette Hurst 9/10 6035 days 22%
Olaf Penn 7/10 6036 days 20%
Roger Repolusk 8/10 6042 days 22%
Nancy Dol 8/10 6042 days 22%
John Woodrow 9/10 6046 days 22%
Myrtille de Vries 9/10 6049 days 22%
Roman 7/10 6056 days 20%
ranker_851 8/10 6056 days 22%
Atara 8/10 6056 days 22%
Christoph&Isabell 7/10 6058 days 20%
Stephanie Noverraz 6/10 6066 days 19%
Laura 7/10 6081 days 20%
Hans Olthof 9/10 6088 days 22%
Gail 8/10 6091 days 22%
Hans 8/10 6121 days 22%
Valeria Barouch 6/10 6127 days 19%
Neil Cooke 9/10 6127 days 22%
Samuel Brejeon 9/10 6130 days 22%
Ole Weber 9/10 6134 days 22%
Glyn Jones 8/10 6135 days 22%
Anthony 7/10 6135 days 20%
Martina 8/10 6135 days 22%
Lara Gema Conde 8/10 6137 days 22%
ranker_46 7/10 6247 days 20%
Hans Knappmann 10/10 6247 days 22%
Andy Chapman 8/10 6247 days 22%
Lisbeth Johansson 4/10 6247 days 13%
JanKovar 8/10 6363 days 22%
ShoshanaAbrams 8/10 6366 days 22%
Elaine 6/10 6366 days 19%
Marcus 7/10 6373 days 20%
Jonas 5/10 6380 days 16%
Susan 8/10 6395 days 22%
Frederik 9/10 6399 days 22%
Delgroot 6/10 6403 days 19%
Mary 7/10 6410 days 20%
beesom 8/10 6411 days 22%
Jensen 8/10 6415 days 22%
Frauke 8/10 6417 days 22%
Fiona 7/10 6421 days 20%
Gordon 9/10 6422 days 22%
Rolf 7/10 6423 days 20%
Nicole 6/10 6423 days 19%
Bridget Mitchell 9/10 6434 days 22%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.92% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 79 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -2.87%
198 -2.89%
199 -2.90%
200 -2.92%
201 -2.93%
202 -2.95%
203 -2.96%

Balancing Adjustment

5.51% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.