Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2316 days 100%
Eva Cordemeyer 8/10 2555 days 87%
Pete Martin 10/10 2812 days 76%
Sam Wolfe 9/10 2822 days 75%
Benedikt Lorenz 8/10 2843 days 73%
Sheila Webb 10/10 2843 days 74%
Thomas Klinting 8/10 2847 days 73%
Felix Koehler 7/10 2851 days 69%
Simon Barber 5/10 2851 days 56%
Antoine 7/10 2875 days 68%
Tom Rogers 10/10 2895 days 72%
Tim 7/10 2899 days 67%
Jendrik 6/10 2899 days 62%
Josh Bird 6/10 2901 days 61%
Alonso 7/10 2901 days 66%
Andres Gonzalez 9/10 2919 days 70%
Steven Chong 9/10 2922 days 70%
Johannes Wassner 10/10 3143 days 60%
Volker Stroenisch 5/10 3154 days 45%
Mette Elholm 8/10 3154 days 58%
Sam Fenton-Elston 5/10 3155 days 45%
Math Meyer 5/10 3156 days 45%
Marie Bocquier 9/10 3156 days 58%
S Black 7/10 3162 days 55%
Stephan Kirchenbaur 7/10 3163 days 55%
Clara Guinard 6/10 3165 days 50%
Lilith Hirt 4/10 3167 days 38%
Calum Penn 10/10 3168 days 58%
Nancy Logan 7/10 3172 days 54%
Talissa Missiato 10/10 3174 days 58%
Annalies Beard 7/10 3178 days 54%
Dawn Howard 7/10 3185 days 54%
Melanie Kronbichler 10/10 3198 days 57%
Veronique Kaplan 2/10 3201 days 25%
Stula Vladimir 10/10 3203 days 57%
Florian Mueller 9/10 3213 days 56%
Pekka and Jonna 5/10 3218 days 42%
Eline Meijer 8/10 3240 days 54%
Henri 6/10 3240 days 47%
Elodie 6/10 3247 days 47%
Mette and Jesper 6/10 3249 days 47%
Elsa Caniato 6/10 3259 days 46%
Ahmed Mohsen Aly 10/10 3288 days 53%
Christian Maruhn 10/10 3320 days 51%
Alex 5/10 3552 days 30%
R J Pearson 7/10 3569 days 36%
Marion and Ralf 9/10 3624 days 36%
Richard 9/10 3777 days 28%
Julia Schabenberger 3/10 3867 days 13%
Lola 4/10 3867 days 16%
Laura 3/10 3867 days 13%
Janek Belcher 4/10 3876 days 15%
Laura 10/10 3882 days 24%
Andreas Schindler 8/10 3882 days 23%
Herman Schulz 7/10 3901 days 21%
Tobias Thull 6/10 3902 days 19%
van Linda Werner 8/10 3905 days 22%
Aurelien Noailly 5/10 3907 days 17%
Sarah 4/10 3907 days 14%
Steven Lotrian 9/10 3913 days 22%
Emeline Brocard 9/10 3913 days 22%
Philip Donachie 10/10 3915 days 22%
Luisa Bach 10/10 3915 days 22%
Benedict Seite 8/10 3941 days 20%
Valerio Penita 8/10 3941 days 20%
Piotr Jurkowski 8/10 3943 days 20%
Roland Beer 7/10 3946 days 19%
Alexia Greasbaum 9/10 3946 days 20%
Bet 8/10 3957 days 19%
Anja 9/10 3965 days 19%
Peter elsleysams 9/10 3965 days 19%
Memain 6/10 4230 days 6%
Konza 7/10 4231 days 6%
Elodie and jo 6/10 4287 days 3%
Andre and Marina 9/10 4297 days 3%
Hanneke P 6/10 4323 days 2%
Harmer de Boer 8/10 4339 days 1%
Tony Hines 7/10 4340 days 1%
Brigitte 8/10 4342 days 1%
Terry Coles 7/10 4354 days 0%
Claudia Mueller 10/10 4359 days 0%
Presot 9/10 4359 days 0%
Faassen 6/10 4362 days 0%
Eric and Jen Popma 8/10 4364 days 0%
Moss 10/10 4614 days 24%
Heiner Reinecke 8/10 4621 days 24%
Frank Claassen 8/10 4625 days 24%
A Ormsby 10/10 4626 days 24%
Fritschi 8/10 4631 days 24%
Melanie Friessen 1/10 4631 days 9%
Daniel & Manuela 2/10 4635 days 11%
Melinda Moir 1/10 4635 days 9%
Mats Harstedt 8/10 4638 days 24%
Geoffrey Kuppens 6/10 4638 days 21%
Lotte Zwail 6/10 4638 days 21%
Carolin Haas 8/10 4639 days 24%
Christian & Julia 7/10 4639 days 22%
Mike & Suzann 10/10 4640 days 24%
Frans 8/10 4641 days 24%
Jansen 4/10 4641 days 16%
Kolen 7/10 4641 days 22%
Briulier 8/10 4642 days 24%
Rick & Suus 8/10 4642 days 24%
Jim Addicott 10/10 4642 days 24%
Rachel 7/10 4643 days 22%
Verne Heath 8/10 4643 days 24%
Astrid Boon 7/10 4643 days 22%
Christina 3/10 4644 days 13%
Marilyn Mobley 9/10 4644 days 24%
Susie Christensen 7/10 4644 days 22%
Paul Weidenfeld 8/10 4645 days 24%
Langerak 8/10 4645 days 24%
Liz Stokes 7/10 4645 days 22%
Ole Klothrop 8/10 4652 days 24%
Samplonius 8/10 4653 days 24%
Cick Pouw 7/10 4657 days 22%
Kroepfl 9/10 4657 days 24%
Kurt Furuskar 9/10 4669 days 24%
Johan Kroese 5/10 4669 days 18%
Henriette Haugan 5/10 4671 days 18%
Asha 9/10 4689 days 24%
Steveuk21 6/10 4689 days 21%
kiwifrenchy 8/10 4689 days 24%
Peter Broosder 8/10 4719 days 24%
Marek Woznica 9/10 4727 days 24%
Nina Bille-Knudsen 9/10 4729 days 24%
Willem & Lilian 7/10 4729 days 22%
Jan & Marian 4/10 4732 days 16%
Oliver Graf 5/10 4734 days 18%
Benjamin Meier 3/10 4735 days 13%
Herman Plasman 8/10 4735 days 24%
Theresa 6/10 4736 days 21%
Remco te Lintum 8/10 4736 days 24%
Willi & Elke Breier 10/10 4737 days 24%
Elke & Charlotte 6/10 4740 days 21%
Mark de Boer 7/10 4740 days 22%
bdel1963 7/10 4934 days 22%
Claudia Naier 7/10 4973 days 22%
Andreas Blessing 9/10 4975 days 24%
Marianne Swauger 6/10 4978 days 21%
De Groot 8/10 4979 days 24%
Steve Waterhouse 8/10 4980 days 24%
Barry Digby 7/10 4982 days 22%
Michael Simmang 6/10 4983 days 21%
Tim 6/10 4985 days 21%
Rolf 6/10 4986 days 21%
Tina Baun 5/10 4987 days 18%
Leanne Shepherd 9/10 4987 days 24%
Monica 8/10 4991 days 24%
Jan Visser 6/10 4995 days 21%
Viola Rickert 9/10 4997 days 24%
Ursula Scherch 8/10 4999 days 24%
Sanne 7/10 4999 days 22%
Jan Vlasblom 8/10 5003 days 24%
Walter Peters 8/10 5007 days 24%
Anita Aleva 7/10 5007 days 22%
Claire Hoyland 10/10 5010 days 24%
Rob 5/10 5010 days 18%
Faucon 8/10 5010 days 24%
Julian Seizinger 7/10 5010 days 22%
Mike 8/10 5011 days 24%
Trevor Gibbins 8/10 5011 days 24%
David and Wendy Lucas 10/10 5012 days 24%
David 8/10 5013 days 24%
Philipp Rau 6/10 5014 days 21%
Georg Hofer 4/10 5016 days 16%
G R Vangerven 7/10 5016 days 22%
Jarob Brezigar 9/10 5016 days 24%
Daniel Lang 7/10 5016 days 22%
Lili 8/10 5016 days 24%
Jean-Paul Le Clair 6/10 5017 days 21%
John Allen 8/10 5018 days 24%
Fabi & Sabi 1/10 5018 days 9%
Katherine Bernsdorf 6/10 5019 days 21%
Daniel Fischer 5/10 5021 days 18%
Bekema 7/10 5021 days 22%
Augelika Berugard 8/10 5022 days 24%
hendrik king 7/10 5054 days 22%
Rosey834 9/10 5085 days 24%
kempt 7/10 5299 days 22%
astridaus 5/10 5329 days 18%
hooperuk 10/10 5329 days 24%
Brian Bishop 9/10 5346 days 24%
Hans 6/10 5350 days 21%
George Lepple 8/10 5353 days 24%
Ed & Pat Mitchell 8/10 5368 days 24%
Heike Pless 10/10 5369 days 24%
Peter Koeck 5/10 5369 days 18%
Krause 4/10 5369 days 16%
Sue Bennett 8/10 5370 days 24%
Mieke Knoops 7/10 5370 days 22%
Jakob Pedersen 5/10 5370 days 18%
Vandeput 6/10 5374 days 21%
Mark 5/10 5379 days 18%
Martÿn Steenvoorden 6/10 5380 days 21%
Irene Turley 5/10 5383 days 18%
Arne van Schol 6/10 5384 days 21%
Susan 9/10 5384 days 24%
uleugel 8/10 5397 days 24%
Hailey & Fin 3/10 5400 days 13%
Beute Hjel 8/10 5404 days 24%
Kane Chain 6/10 5405 days 21%
Family van Hessem 7/10 5408 days 22%
Helen and Hans Walser 10/10 5408 days 24%
deanlaw 8/10 5433 days 24%
annett 8/10 5435 days 24%
keane 8/10 5435 days 24%
usigmund 3/10 5439 days 13%
nadinef 8/10 5442 days 24%
andres 3/10 5442 days 13%
jameswhite 7/10 5442 days 22%
aages 7/10 5443 days 22%
thomash 6/10 5444 days 21%
Arran J 7/10 5450 days 22%
Bill Nash 5/10 5454 days 18%
Frank de Voogd 8/10 5454 days 24%
Hanne Wichmann 10/10 5454 days 24%
Hans & Karin 7/10 5454 days 22%
Bue Verrept 8/10 5457 days 24%
Hans Hoff 10/10 5458 days 24%
Lisette X 8/10 5458 days 24%
Gaelle 8/10 5460 days 24%
Ulyate 8/10 5461 days 24%
Mille Winther 5/10 5461 days 18%
Hansjoerg Ehrmann 7/10 5461 days 22%
Anayara Diaz Torres 9/10 5461 days 24%
Jessica Clarisse 4/10 5462 days 16%
Jeanette Larsen 8/10 5462 days 24%
Serge Yken 3/10 5476 days 13%
barp 9/10 5511 days 24%
Evan 8/10 5511 days 24%
travelgeek 5/10 5541 days 18%
richardh 8/10 5575 days 24%
nickm 10/10 5649 days 24%
minniemags 10/10 5664 days 24%
AndyEngland 10/10 5682 days 24%
KatieR 5/10 5692 days 18%
straw64 3/10 5694 days 13%
Sally477 6/10 5695 days 21%
Ide 7/10 5695 days 22%
Olga 7/10 5695 days 22%
AliR 7/10 5710 days 22%
AmyBarrett 5/10 5710 days 18%
WiebkeS 8/10 5710 days 24%
Falk 8/10 5710 days 24%
DaveV 9/10 5710 days 24%
StefanieGermany 10/10 5711 days 24%
FiensG 8/10 5713 days 24%
Zeeman 8/10 5713 days 24%
Silhan 9/10 5714 days 24%
PBouwmessten 8/10 5714 days 24%
LucyPoland 8/10 5715 days 24%
Erik 7/10 5716 days 22%
Gill 9/10 5717 days 24%
Ian 10/10 5717 days 24%
Stefanie 6/10 5719 days 21%
PeteH1 8/10 5720 days 24%
Anneleen 8/10 5724 days 24%
FrankFlemming 6/10 5728 days 21%
Manfred 8/10 5730 days 24%
Ed 9/10 5730 days 24%
Kay 8/10 5737 days 24%
Krapels 5/10 5738 days 18%
AbigailB 6/10 5739 days 21%
AurelieD 10/10 5741 days 24%
Ian S 7/10 5743 days 22%
Lorna 10/10 5743 days 24%
Bruce 10/10 5744 days 24%
Annemarie 6/10 5744 days 21%
orianne 7/10 5751 days 22%
RasmusB 6/10 5751 days 21%
GrillGermany 7/10 5752 days 22%
Daniel 7/10 5753 days 22%
BauerGermany 7/10 5753 days 22%
Jessica 9/10 5758 days 24%
Bert 7/10 5758 days 22%
G Lart 10/10 5758 days 24%
Ulrike 6/10 5758 days 21%
Carolyn 2/10 5762 days 11%
Erik 7/10 5766 days 22%
Hove 8/10 5766 days 24%
Thierry 8/10 5766 days 24%
Sandra 6/10 5766 days 21%
Joachim 7/10 5766 days 22%
Zylstra 8/10 5774 days 24%
Spyfox 10/10 5800 days 24%
Sandra 8/10 5806 days 24%
Eveline 6/10 5807 days 21%
Lynne 8/10 5807 days 24%
Getkate 9/10 5815 days 24%
Elke 8/10 5815 days 24%
Kath 10/10 5871 days 24%
Charlotte 7/10 5904 days 22%
Talitia 8/10 5913 days 24%
Shannon 6/10 5942 days 21%
BexStar 3/10 6042 days 13%
Leanne Priestley 3/10 6065 days 13%
Amy Clark 9/10 6065 days 24%
Toby 8/10 6066 days 24%
AlanN316 10/10 6075 days 24%
Annette Hurst 9/10 6084 days 24%
Olaf Penn 7/10 6085 days 22%
Roger Repolusk 8/10 6091 days 24%
Nancy Dol 8/10 6091 days 24%
John Woodrow 9/10 6095 days 24%
Myrtille de Vries 9/10 6098 days 24%
Roman 7/10 6105 days 22%
ranker_851 8/10 6105 days 24%
Atara 8/10 6105 days 24%
Christoph&Isabell 7/10 6107 days 22%
Stephanie Noverraz 6/10 6114 days 21%
Laura 7/10 6130 days 22%
Hans Olthof 9/10 6137 days 24%
Gail 8/10 6140 days 24%
Hans 8/10 6170 days 24%
Valeria Barouch 6/10 6176 days 21%
Neil Cooke 9/10 6176 days 24%
Samuel Brejeon 9/10 6179 days 24%
Ole Weber 9/10 6183 days 24%
Glyn Jones 8/10 6184 days 24%
Anthony 7/10 6184 days 22%
Martina 8/10 6184 days 24%
Lara Gema Conde 8/10 6186 days 24%
ranker_46 7/10 6296 days 22%
Hans Knappmann 10/10 6296 days 24%
Andy Chapman 8/10 6296 days 24%
Lisbeth Johansson 4/10 6296 days 16%
JanKovar 8/10 6412 days 24%
ShoshanaAbrams 8/10 6415 days 24%
Elaine 6/10 6415 days 21%
Marcus 7/10 6422 days 22%
Jonas 5/10 6429 days 18%
Susan 8/10 6444 days 24%
Frederik 9/10 6448 days 24%
Delgroot 6/10 6452 days 21%
Mary 7/10 6459 days 22%
beesom 8/10 6460 days 24%
Jensen 8/10 6464 days 24%
Frauke 8/10 6466 days 24%
Fiona 7/10 6470 days 22%
Gordon 9/10 6471 days 24%
Rolf 7/10 6472 days 22%
Nicole 6/10 6472 days 21%
Bridget Mitchell 9/10 6483 days 24%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.88% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.82%
198 -3.84%
199 -3.86%
200 -3.88%
201 -3.90%
202 -3.92%
203 -3.94%

Balancing Adjustment

5.97% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.