Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.91%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2361 days 100%
Eva Cordemeyer 8/10 2600 days 86%
Pete Martin 10/10 2857 days 75%
Sam Wolfe 9/10 2867 days 74%
Benedikt Lorenz 8/10 2888 days 72%
Sheila Webb 10/10 2888 days 74%
Thomas Klinting 8/10 2892 days 72%
Felix Koehler 7/10 2896 days 68%
Simon Barber 5/10 2896 days 56%
Antoine 7/10 2920 days 67%
Tom Rogers 10/10 2940 days 71%
Tim 7/10 2944 days 66%
Jendrik 6/10 2944 days 61%
Josh Bird 6/10 2946 days 61%
Alonso 7/10 2946 days 66%
Andres Gonzalez 9/10 2964 days 69%
Steven Chong 9/10 2967 days 69%
Johannes Wassner 10/10 3188 days 59%
Volker Stroenisch 5/10 3199 days 44%
Mette Elholm 8/10 3199 days 57%
Sam Fenton-Elston 5/10 3200 days 44%
Math Meyer 5/10 3201 days 44%
Marie Bocquier 9/10 3201 days 58%
S Black 7/10 3207 days 54%
Stephan Kirchenbaur 7/10 3208 days 54%
Clara Guinard 6/10 3210 days 50%
Lilith Hirt 4/10 3212 days 37%
Calum Penn 10/10 3213 days 58%
Nancy Logan 7/10 3217 days 53%
Talissa Missiato 10/10 3219 days 57%
Annalies Beard 7/10 3223 days 53%
Dawn Howard 7/10 3230 days 53%
Melanie Kronbichler 10/10 3243 days 56%
Veronique Kaplan 2/10 3246 days 25%
Stula Vladimir 10/10 3248 days 56%
Florian Mueller 9/10 3258 days 55%
Pekka and Jonna 5/10 3263 days 42%
Eline Meijer 8/10 3285 days 53%
Henri 6/10 3285 days 46%
Elodie 6/10 3292 days 46%
Mette and Jesper 6/10 3294 days 46%
Elsa Caniato 6/10 3304 days 46%
Ahmed Mohsen Aly 10/10 3333 days 52%
Christian Maruhn 10/10 3365 days 50%
Alex 5/10 3597 days 29%
R J Pearson 7/10 3614 days 35%
Marion and Ralf 9/10 3669 days 35%
Richard 9/10 3822 days 27%
Julia Schabenberger 3/10 3912 days 12%
Lola 4/10 3912 days 15%
Laura 3/10 3912 days 12%
Janek Belcher 4/10 3921 days 14%
Laura 10/10 3927 days 22%
Andreas Schindler 8/10 3927 days 22%
Herman Schulz 7/10 3946 days 20%
Tobias Thull 6/10 3947 days 18%
van Linda Werner 8/10 3950 days 20%
Aurelien Noailly 5/10 3952 days 16%
Sarah 4/10 3952 days 13%
Steven Lotrian 9/10 3958 days 20%
Emeline Brocard 9/10 3958 days 20%
Philip Donachie 10/10 3960 days 20%
Luisa Bach 10/10 3960 days 20%
Benedict Seite 8/10 3986 days 19%
Valerio Penita 8/10 3986 days 19%
Piotr Jurkowski 8/10 3988 days 19%
Roland Beer 7/10 3991 days 18%
Alexia Greasbaum 9/10 3991 days 19%
Bet 8/10 4002 days 18%
Anja 9/10 4010 days 18%
Peter elsleysams 9/10 4010 days 18%
Memain 6/10 4275 days 4%
Konza 7/10 4276 days 4%
Elodie and jo 6/10 4332 days 2%
Andre and Marina 9/10 4342 days 1%
Hanneke P 6/10 4368 days 0%
Harmer de Boer 8/10 4384 days 24%
Tony Hines 7/10 4385 days 23%
Brigitte 8/10 4387 days 24%
Terry Coles 7/10 4399 days 23%
Claudia Mueller 10/10 4404 days 25%
Presot 9/10 4404 days 25%
Faassen 6/10 4407 days 21%
Eric and Jen Popma 8/10 4409 days 24%
Moss 10/10 4659 days 25%
Heiner Reinecke 8/10 4666 days 24%
Frank Claassen 8/10 4670 days 24%
A Ormsby 10/10 4671 days 25%
Fritschi 8/10 4676 days 24%
Melanie Friessen 1/10 4676 days 10%
Daniel & Manuela 2/10 4680 days 11%
Melinda Moir 1/10 4680 days 10%
Mats Harstedt 8/10 4683 days 24%
Geoffrey Kuppens 6/10 4683 days 21%
Lotte Zwail 6/10 4683 days 21%
Carolin Haas 8/10 4684 days 24%
Christian & Julia 7/10 4684 days 23%
Mike & Suzann 10/10 4685 days 25%
Frans 8/10 4686 days 24%
Jansen 4/10 4686 days 16%
Kolen 7/10 4686 days 23%
Briulier 8/10 4687 days 24%
Rick & Suus 8/10 4687 days 24%
Jim Addicott 10/10 4687 days 25%
Rachel 7/10 4688 days 23%
Verne Heath 8/10 4688 days 24%
Astrid Boon 7/10 4688 days 23%
Christina 3/10 4689 days 13%
Marilyn Mobley 9/10 4689 days 25%
Susie Christensen 7/10 4689 days 23%
Paul Weidenfeld 8/10 4690 days 24%
Langerak 8/10 4690 days 24%
Liz Stokes 7/10 4690 days 23%
Ole Klothrop 8/10 4697 days 24%
Samplonius 8/10 4698 days 24%
Cick Pouw 7/10 4702 days 23%
Kroepfl 9/10 4702 days 25%
Kurt Furuskar 9/10 4714 days 25%
Johan Kroese 5/10 4714 days 19%
Henriette Haugan 5/10 4716 days 19%
Asha 9/10 4734 days 25%
Steveuk21 6/10 4734 days 21%
kiwifrenchy 8/10 4734 days 24%
Peter Broosder 8/10 4764 days 24%
Marek Woznica 9/10 4772 days 25%
Nina Bille-Knudsen 9/10 4774 days 25%
Willem & Lilian 7/10 4774 days 23%
Jan & Marian 4/10 4777 days 16%
Oliver Graf 5/10 4779 days 19%
Benjamin Meier 3/10 4780 days 13%
Herman Plasman 8/10 4780 days 24%
Theresa 6/10 4781 days 21%
Remco te Lintum 8/10 4781 days 24%
Willi & Elke Breier 10/10 4782 days 25%
Elke & Charlotte 6/10 4785 days 21%
Mark de Boer 7/10 4785 days 23%
bdel1963 7/10 4979 days 23%
Claudia Naier 7/10 5018 days 23%
Andreas Blessing 9/10 5020 days 25%
Marianne Swauger 6/10 5023 days 21%
De Groot 8/10 5024 days 24%
Steve Waterhouse 8/10 5025 days 24%
Barry Digby 7/10 5027 days 23%
Michael Simmang 6/10 5028 days 21%
Tim 6/10 5030 days 21%
Rolf 6/10 5031 days 21%
Tina Baun 5/10 5032 days 19%
Leanne Shepherd 9/10 5032 days 25%
Monica 8/10 5036 days 24%
Jan Visser 6/10 5040 days 21%
Viola Rickert 9/10 5042 days 25%
Ursula Scherch 8/10 5044 days 24%
Sanne 7/10 5044 days 23%
Jan Vlasblom 8/10 5048 days 24%
Walter Peters 8/10 5052 days 24%
Anita Aleva 7/10 5052 days 23%
Claire Hoyland 10/10 5055 days 25%
Rob 5/10 5055 days 19%
Faucon 8/10 5055 days 24%
Julian Seizinger 7/10 5055 days 23%
Mike 8/10 5056 days 24%
Trevor Gibbins 8/10 5056 days 24%
David and Wendy Lucas 10/10 5057 days 25%
David 8/10 5058 days 24%
Philipp Rau 6/10 5059 days 21%
Georg Hofer 4/10 5061 days 16%
G R Vangerven 7/10 5061 days 23%
Jarob Brezigar 9/10 5061 days 25%
Daniel Lang 7/10 5061 days 23%
Lili 8/10 5061 days 24%
Jean-Paul Le Clair 6/10 5062 days 21%
John Allen 8/10 5063 days 24%
Fabi & Sabi 1/10 5063 days 10%
Katherine Bernsdorf 6/10 5064 days 21%
Daniel Fischer 5/10 5066 days 19%
Bekema 7/10 5066 days 23%
Augelika Berugard 8/10 5067 days 24%
hendrik king 7/10 5099 days 23%
Rosey834 9/10 5130 days 25%
kempt 7/10 5344 days 23%
astridaus 5/10 5374 days 19%
hooperuk 10/10 5374 days 25%
Brian Bishop 9/10 5391 days 25%
Hans 6/10 5395 days 21%
George Lepple 8/10 5398 days 24%
Ed & Pat Mitchell 8/10 5413 days 24%
Heike Pless 10/10 5414 days 25%
Peter Koeck 5/10 5414 days 19%
Krause 4/10 5414 days 16%
Sue Bennett 8/10 5415 days 24%
Mieke Knoops 7/10 5415 days 23%
Jakob Pedersen 5/10 5415 days 19%
Vandeput 6/10 5419 days 21%
Mark 5/10 5424 days 19%
Martÿn Steenvoorden 6/10 5425 days 21%
Irene Turley 5/10 5428 days 19%
Arne van Schol 6/10 5429 days 21%
Susan 9/10 5429 days 25%
uleugel 8/10 5442 days 24%
Hailey & Fin 3/10 5445 days 13%
Beute Hjel 8/10 5449 days 24%
Kane Chain 6/10 5450 days 21%
Family van Hessem 7/10 5453 days 23%
Helen and Hans Walser 10/10 5453 days 25%
deanlaw 8/10 5478 days 24%
annett 8/10 5480 days 24%
keane 8/10 5480 days 24%
usigmund 3/10 5484 days 13%
nadinef 8/10 5487 days 24%
andres 3/10 5487 days 13%
jameswhite 7/10 5487 days 23%
aages 7/10 5488 days 23%
thomash 6/10 5489 days 21%
Arran J 7/10 5495 days 23%
Bill Nash 5/10 5499 days 19%
Frank de Voogd 8/10 5499 days 24%
Hanne Wichmann 10/10 5499 days 25%
Hans & Karin 7/10 5499 days 23%
Bue Verrept 8/10 5502 days 24%
Hans Hoff 10/10 5503 days 25%
Lisette X 8/10 5503 days 24%
Gaelle 8/10 5505 days 24%
Ulyate 8/10 5506 days 24%
Mille Winther 5/10 5506 days 19%
Hansjoerg Ehrmann 7/10 5506 days 23%
Anayara Diaz Torres 9/10 5506 days 25%
Jessica Clarisse 4/10 5507 days 16%
Jeanette Larsen 8/10 5507 days 24%
Serge Yken 3/10 5521 days 13%
barp 9/10 5556 days 25%
Evan 8/10 5556 days 24%
travelgeek 5/10 5586 days 19%
richardh 8/10 5620 days 24%
nickm 10/10 5694 days 25%
minniemags 10/10 5709 days 25%
AndyEngland 10/10 5727 days 25%
KatieR 5/10 5737 days 19%
straw64 3/10 5739 days 13%
Sally477 6/10 5740 days 21%
Ide 7/10 5740 days 23%
Olga 7/10 5740 days 23%
AliR 7/10 5755 days 23%
AmyBarrett 5/10 5755 days 19%
WiebkeS 8/10 5755 days 24%
Falk 8/10 5755 days 24%
DaveV 9/10 5755 days 25%
StefanieGermany 10/10 5756 days 25%
FiensG 8/10 5758 days 24%
Zeeman 8/10 5758 days 24%
Silhan 9/10 5759 days 25%
PBouwmessten 8/10 5759 days 24%
LucyPoland 8/10 5760 days 24%
Erik 7/10 5761 days 23%
Gill 9/10 5762 days 25%
Ian 10/10 5762 days 25%
Stefanie 6/10 5764 days 21%
PeteH1 8/10 5765 days 24%
Anneleen 8/10 5769 days 24%
FrankFlemming 6/10 5773 days 21%
Manfred 8/10 5775 days 24%
Ed 9/10 5775 days 25%
Kay 8/10 5782 days 24%
Krapels 5/10 5783 days 19%
AbigailB 6/10 5784 days 21%
AurelieD 10/10 5786 days 25%
Ian S 7/10 5788 days 23%
Lorna 10/10 5788 days 25%
Bruce 10/10 5789 days 25%
Annemarie 6/10 5789 days 21%
orianne 7/10 5796 days 23%
RasmusB 6/10 5796 days 21%
GrillGermany 7/10 5797 days 23%
Daniel 7/10 5798 days 23%
BauerGermany 7/10 5798 days 23%
Jessica 9/10 5803 days 25%
Bert 7/10 5803 days 23%
G Lart 10/10 5803 days 25%
Ulrike 6/10 5803 days 21%
Carolyn 2/10 5807 days 11%
Erik 7/10 5811 days 23%
Hove 8/10 5811 days 24%
Thierry 8/10 5811 days 24%
Sandra 6/10 5811 days 21%
Joachim 7/10 5811 days 23%
Zylstra 8/10 5819 days 24%
Spyfox 10/10 5845 days 25%
Sandra 8/10 5851 days 24%
Eveline 6/10 5852 days 21%
Lynne 8/10 5852 days 24%
Getkate 9/10 5860 days 25%
Elke 8/10 5860 days 24%
Kath 10/10 5916 days 25%
Charlotte 7/10 5949 days 23%
Talitia 8/10 5958 days 24%
Shannon 6/10 5987 days 21%
BexStar 3/10 6087 days 13%
Leanne Priestley 3/10 6110 days 13%
Amy Clark 9/10 6110 days 25%
Toby 8/10 6111 days 24%
AlanN316 10/10 6120 days 25%
Annette Hurst 9/10 6129 days 25%
Olaf Penn 7/10 6130 days 23%
Roger Repolusk 8/10 6136 days 24%
Nancy Dol 8/10 6136 days 24%
John Woodrow 9/10 6140 days 25%
Myrtille de Vries 9/10 6143 days 25%
Roman 7/10 6150 days 23%
ranker_851 8/10 6150 days 24%
Atara 8/10 6150 days 24%
Christoph&Isabell 7/10 6152 days 23%
Stephanie Noverraz 6/10 6159 days 21%
Laura 7/10 6175 days 23%
Hans Olthof 9/10 6182 days 25%
Gail 8/10 6185 days 24%
Hans 8/10 6215 days 24%
Valeria Barouch 6/10 6221 days 21%
Neil Cooke 9/10 6221 days 25%
Samuel Brejeon 9/10 6224 days 25%
Ole Weber 9/10 6228 days 25%
Glyn Jones 8/10 6229 days 24%
Anthony 7/10 6229 days 23%
Martina 8/10 6229 days 24%
Lara Gema Conde 8/10 6231 days 24%
ranker_46 7/10 6341 days 23%
Hans Knappmann 10/10 6341 days 25%
Andy Chapman 8/10 6341 days 24%
Lisbeth Johansson 4/10 6341 days 16%
JanKovar 8/10 6457 days 24%
ShoshanaAbrams 8/10 6460 days 24%
Elaine 6/10 6460 days 21%
Marcus 7/10 6467 days 23%
Jonas 5/10 6474 days 19%
Susan 8/10 6489 days 24%
Frederik 9/10 6493 days 25%
Delgroot 6/10 6497 days 21%
Mary 7/10 6504 days 23%
beesom 8/10 6505 days 24%
Jensen 8/10 6509 days 24%
Frauke 8/10 6511 days 24%
Fiona 7/10 6515 days 23%
Gordon 9/10 6516 days 25%
Rolf 7/10 6517 days 23%
Nicole 6/10 6517 days 21%
Bridget Mitchell 9/10 6528 days 25%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.05% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.99%
198 -4.01%
199 -4.03%
200 -4.05%
201 -4.07%
202 -4.09%
203 -4.11%

Balancing Adjustment

6.03% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.