G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Guided Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Guided Tour
Valid Reviews
344 Valid Reviews
The Te Puia Guided Tour experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Guided Tour valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Guided Tour face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2726 days | 100% |
| Eva Cordemeyer | 8/10 | 2965 days | 84% |
| Pete Martin | 10/10 | 3222 days | 70% |
| Sam Wolfe | 9/10 | 3232 days | 69% |
| Benedikt Lorenz | 8/10 | 3253 days | 67% |
| Sheila Webb | 10/10 | 3253 days | 68% |
| Thomas Klinting | 8/10 | 3257 days | 66% |
| Felix Koehler | 7/10 | 3261 days | 63% |
| Simon Barber | 5/10 | 3261 days | 51% |
| Antoine | 7/10 | 3285 days | 61% |
| Tom Rogers | 10/10 | 3305 days | 65% |
| Tim | 7/10 | 3309 days | 60% |
| Jendrik | 6/10 | 3309 days | 56% |
| Josh Bird | 6/10 | 3311 days | 56% |
| Alonso | 7/10 | 3311 days | 60% |
| Andres Gonzalez | 9/10 | 3329 days | 63% |
| Steven Chong | 9/10 | 3333 days | 63% |
| Johannes Wassner | 10/10 | 3553 days | 50% |
| Volker Stroenisch | 5/10 | 3564 days | 37% |
| Mette Elholm | 8/10 | 3564 days | 48% |
| Sam Fenton-Elston | 5/10 | 3565 days | 37% |
| Math Meyer | 5/10 | 3566 days | 37% |
| Marie Bocquier | 9/10 | 3566 days | 49% |
| S Black | 7/10 | 3572 days | 45% |
| Stephan Kirchenbaur | 7/10 | 3573 days | 45% |
| Clara Guinard | 6/10 | 3575 days | 42% |
| Lilith Hirt | 4/10 | 3577 days | 32% |
| Calum Penn | 10/10 | 3578 days | 48% |
| Nancy Logan | 7/10 | 3582 days | 45% |
| Talissa Missiato | 10/10 | 3584 days | 48% |
| Annalies Beard | 7/10 | 3588 days | 44% |
| Dawn Howard | 7/10 | 3595 days | 44% |
| Melanie Kronbichler | 10/10 | 3608 days | 47% |
| Veronique Kaplan | 2/10 | 3611 days | 21% |
| Stula Vladimir | 10/10 | 3613 days | 46% |
| Florian Mueller | 9/10 | 3623 days | 45% |
| Pekka and Jonna | 5/10 | 3628 days | 34% |
| Eline Meijer | 8/10 | 3650 days | 43% |
| Henri | 6/10 | 3650 days | 38% |
| Elodie | 6/10 | 3657 days | 37% |
| Mette and Jesper | 6/10 | 3659 days | 37% |
| Elsa Caniato | 6/10 | 3669 days | 37% |
| Ahmed Mohsen Aly | 10/10 | 3698 days | 41% |
| Christian Maruhn | 10/10 | 3730 days | 39% |
| Alex | 5/10 | 3962 days | 19% |
| R J Pearson | 7/10 | 3979 days | 22% |
| Marion and Ralf | 9/10 | 4034 days | 20% |
| Richard | 9/10 | 4187 days | 11% |
| Julia Schabenberger | 3/10 | 4277 days | 3% |
| Lola | 4/10 | 4277 days | 4% |
| Laura | 3/10 | 4277 days | 3% |
| Janek Belcher | 4/10 | 4286 days | 3% |
| Laura | 10/10 | 4292 days | 5% |
| Andreas Schindler | 8/10 | 4292 days | 5% |
| Herman Schulz | 7/10 | 4311 days | 4% |
| Tobias Thull | 6/10 | 4312 days | 3% |
| van Linda Werner | 8/10 | 4315 days | 4% |
| Aurelien Noailly | 5/10 | 4317 days | 3% |
| Sarah | 4/10 | 4317 days | 2% |
| Steven Lotrian | 9/10 | 4323 days | 3% |
| Emeline Brocard | 9/10 | 4323 days | 3% |
| Philip Donachie | 10/10 | 4325 days | 3% |
| Luisa Bach | 10/10 | 4325 days | 3% |
| Benedict Seite | 8/10 | 4351 days | 1% |
| Valerio Penita | 8/10 | 4351 days | 1% |
| Piotr Jurkowski | 8/10 | 4353 days | 1% |
| Roland Beer | 7/10 | 4356 days | 1% |
| Alexia Greasbaum | 9/10 | 4356 days | 1% |
| Bet | 8/10 | 4367 days | 0% |
| Anja | 9/10 | 4375 days | 0% |
| Peter elsleysams | 9/10 | 4375 days | 0% |
| Memain | 6/10 | 4640 days | 26% |
| Konza | 7/10 | 4641 days | 29% |
| Elodie and jo | 6/10 | 4697 days | 26% |
| Andre and Marina | 9/10 | 4707 days | 30% |
| Hanneke P | 6/10 | 4733 days | 26% |
| Harmer de Boer | 8/10 | 4749 days | 30% |
| Tony Hines | 7/10 | 4750 days | 29% |
| Brigitte | 8/10 | 4752 days | 30% |
| Terry Coles | 7/10 | 4764 days | 29% |
| Claudia Mueller | 10/10 | 4769 days | 31% |
| Presot | 9/10 | 4769 days | 30% |
| Faassen | 6/10 | 4772 days | 26% |
| Eric and Jen Popma | 8/10 | 4774 days | 30% |
| Moss | 10/10 | 5024 days | 31% |
| Heiner Reinecke | 8/10 | 5031 days | 30% |
| Frank Claassen | 8/10 | 5035 days | 30% |
| A Ormsby | 10/10 | 5036 days | 31% |
| Fritschi | 8/10 | 5041 days | 30% |
| Melanie Friessen | 1/10 | 5041 days | 12% |
| Daniel & Manuela | 2/10 | 5045 days | 14% |
| Melinda Moir | 1/10 | 5045 days | 12% |
| Mats Harstedt | 8/10 | 5048 days | 30% |
| Geoffrey Kuppens | 6/10 | 5048 days | 26% |
| Lotte Zwail | 6/10 | 5048 days | 26% |
| Carolin Haas | 8/10 | 5049 days | 30% |
| Christian & Julia | 7/10 | 5049 days | 29% |
| Mike & Suzann | 10/10 | 5050 days | 31% |
| Frans | 8/10 | 5051 days | 30% |
| Jansen | 4/10 | 5051 days | 20% |
| Kolen | 7/10 | 5051 days | 29% |
| Briulier | 8/10 | 5052 days | 30% |
| Rick & Suus | 8/10 | 5052 days | 30% |
| Jim Addicott | 10/10 | 5052 days | 31% |
| Rachel | 7/10 | 5053 days | 29% |
| Verne Heath | 8/10 | 5053 days | 30% |
| Astrid Boon | 7/10 | 5053 days | 29% |
| Christina | 3/10 | 5054 days | 17% |
| Marilyn Mobley | 9/10 | 5054 days | 30% |
| Susie Christensen | 7/10 | 5054 days | 29% |
| Paul Weidenfeld | 8/10 | 5055 days | 30% |
| Langerak | 8/10 | 5055 days | 30% |
| Liz Stokes | 7/10 | 5055 days | 29% |
| Ole Klothrop | 8/10 | 5062 days | 30% |
| Samplonius | 8/10 | 5063 days | 30% |
| Cick Pouw | 7/10 | 5067 days | 29% |
| Kroepfl | 9/10 | 5067 days | 30% |
| Kurt Furuskar | 9/10 | 5079 days | 30% |
| Johan Kroese | 5/10 | 5079 days | 23% |
| Henriette Haugan | 5/10 | 5081 days | 23% |
| Asha | 9/10 | 5099 days | 30% |
| Steveuk21 | 6/10 | 5099 days | 26% |
| kiwifrenchy | 8/10 | 5099 days | 30% |
| Peter Broosder | 8/10 | 5129 days | 30% |
| Marek Woznica | 9/10 | 5137 days | 30% |
| Nina Bille-Knudsen | 9/10 | 5139 days | 30% |
| Willem & Lilian | 7/10 | 5139 days | 29% |
| Jan & Marian | 4/10 | 5142 days | 20% |
| Oliver Graf | 5/10 | 5144 days | 23% |
| Benjamin Meier | 3/10 | 5145 days | 17% |
| Herman Plasman | 8/10 | 5145 days | 30% |
| Theresa | 6/10 | 5146 days | 26% |
| Remco te Lintum | 8/10 | 5146 days | 30% |
| Willi & Elke Breier | 10/10 | 5147 days | 31% |
| Elke & Charlotte | 6/10 | 5150 days | 26% |
| Mark de Boer | 7/10 | 5150 days | 29% |
| bdel1963 | 7/10 | 5344 days | 29% |
| Claudia Naier | 7/10 | 5383 days | 29% |
| Andreas Blessing | 9/10 | 5385 days | 30% |
| Marianne Swauger | 6/10 | 5388 days | 26% |
| De Groot | 8/10 | 5389 days | 30% |
| Steve Waterhouse | 8/10 | 5390 days | 30% |
| Barry Digby | 7/10 | 5392 days | 29% |
| Michael Simmang | 6/10 | 5393 days | 26% |
| Tim | 6/10 | 5395 days | 26% |
| Rolf | 6/10 | 5396 days | 26% |
| Tina Baun | 5/10 | 5397 days | 23% |
| Leanne Shepherd | 9/10 | 5397 days | 30% |
| Monica | 8/10 | 5401 days | 30% |
| Jan Visser | 6/10 | 5405 days | 26% |
| Viola Rickert | 9/10 | 5407 days | 30% |
| Ursula Scherch | 8/10 | 5409 days | 30% |
| Sanne | 7/10 | 5409 days | 29% |
| Jan Vlasblom | 8/10 | 5413 days | 30% |
| Walter Peters | 8/10 | 5417 days | 30% |
| Anita Aleva | 7/10 | 5417 days | 29% |
| Claire Hoyland | 10/10 | 5420 days | 31% |
| Rob | 5/10 | 5420 days | 23% |
| Faucon | 8/10 | 5420 days | 30% |
| Julian Seizinger | 7/10 | 5420 days | 29% |
| Mike | 8/10 | 5421 days | 30% |
| Trevor Gibbins | 8/10 | 5421 days | 30% |
| David and Wendy Lucas | 10/10 | 5422 days | 31% |
| David | 8/10 | 5423 days | 30% |
| Philipp Rau | 6/10 | 5424 days | 26% |
| Georg Hofer | 4/10 | 5426 days | 20% |
| G R Vangerven | 7/10 | 5426 days | 29% |
| Jarob Brezigar | 9/10 | 5426 days | 30% |
| Daniel Lang | 7/10 | 5426 days | 29% |
| Lili | 8/10 | 5426 days | 30% |
| Jean-Paul Le Clair | 6/10 | 5427 days | 26% |
| John Allen | 8/10 | 5428 days | 30% |
| Fabi & Sabi | 1/10 | 5428 days | 12% |
| Katherine Bernsdorf | 6/10 | 5429 days | 26% |
| Daniel Fischer | 5/10 | 5431 days | 23% |
| Bekema | 7/10 | 5431 days | 29% |
| Augelika Berugard | 8/10 | 5432 days | 30% |
| hendrik king | 7/10 | 5464 days | 29% |
| Rosey834 | 9/10 | 5495 days | 30% |
| kempt | 7/10 | 5709 days | 29% |
| astridaus | 5/10 | 5739 days | 23% |
| hooperuk | 10/10 | 5739 days | 31% |
| Brian Bishop | 9/10 | 5756 days | 30% |
| Hans | 6/10 | 5760 days | 26% |
| George Lepple | 8/10 | 5763 days | 30% |
| Ed & Pat Mitchell | 8/10 | 5778 days | 30% |
| Heike Pless | 10/10 | 5779 days | 31% |
| Peter Koeck | 5/10 | 5779 days | 23% |
| Krause | 4/10 | 5779 days | 20% |
| Sue Bennett | 8/10 | 5780 days | 30% |
| Mieke Knoops | 7/10 | 5780 days | 29% |
| Jakob Pedersen | 5/10 | 5780 days | 23% |
| Vandeput | 6/10 | 5784 days | 26% |
| Mark | 5/10 | 5789 days | 23% |
| Martÿn Steenvoorden | 6/10 | 5790 days | 26% |
| Irene Turley | 5/10 | 5793 days | 23% |
| Arne van Schol | 6/10 | 5794 days | 26% |
| Susan | 9/10 | 5794 days | 30% |
| uleugel | 8/10 | 5807 days | 30% |
| Hailey & Fin | 3/10 | 5810 days | 17% |
| Beute Hjel | 8/10 | 5814 days | 30% |
| Kane Chain | 6/10 | 5815 days | 26% |
| Family van Hessem | 7/10 | 5818 days | 29% |
| Helen and Hans Walser | 10/10 | 5818 days | 31% |
| deanlaw | 8/10 | 5843 days | 30% |
| annett | 8/10 | 5845 days | 30% |
| keane | 8/10 | 5845 days | 30% |
| usigmund | 3/10 | 5849 days | 17% |
| nadinef | 8/10 | 5852 days | 30% |
| andres | 3/10 | 5852 days | 17% |
| jameswhite | 7/10 | 5852 days | 29% |
| aages | 7/10 | 5853 days | 29% |
| thomash | 6/10 | 5854 days | 26% |
| Arran J | 7/10 | 5860 days | 29% |
| Bill Nash | 5/10 | 5864 days | 23% |
| Frank de Voogd | 8/10 | 5864 days | 30% |
| Hanne Wichmann | 10/10 | 5864 days | 31% |
| Hans & Karin | 7/10 | 5864 days | 29% |
| Bue Verrept | 8/10 | 5867 days | 30% |
| Hans Hoff | 10/10 | 5868 days | 31% |
| Lisette X | 8/10 | 5868 days | 30% |
| Gaelle | 8/10 | 5870 days | 30% |
| Ulyate | 8/10 | 5871 days | 30% |
| Mille Winther | 5/10 | 5871 days | 23% |
| Hansjoerg Ehrmann | 7/10 | 5871 days | 29% |
| Anayara Diaz Torres | 9/10 | 5871 days | 30% |
| Jessica Clarisse | 4/10 | 5872 days | 20% |
| Jeanette Larsen | 8/10 | 5872 days | 30% |
| Serge Yken | 3/10 | 5886 days | 17% |
| barp | 9/10 | 5921 days | 30% |
| Evan | 8/10 | 5921 days | 30% |
| travelgeek | 5/10 | 5951 days | 23% |
| richardh | 8/10 | 5985 days | 30% |
| nickm | 10/10 | 6059 days | 31% |
| minniemags | 10/10 | 6074 days | 31% |
| AndyEngland | 10/10 | 6092 days | 31% |
| KatieR | 5/10 | 6102 days | 23% |
| straw64 | 3/10 | 6104 days | 17% |
| Sally477 | 6/10 | 6105 days | 26% |
| Ide | 7/10 | 6105 days | 29% |
| Olga | 7/10 | 6105 days | 29% |
| AliR | 7/10 | 6120 days | 29% |
| AmyBarrett | 5/10 | 6120 days | 23% |
| WiebkeS | 8/10 | 6120 days | 30% |
| Falk | 8/10 | 6120 days | 30% |
| DaveV | 9/10 | 6120 days | 30% |
| StefanieGermany | 10/10 | 6122 days | 31% |
| FiensG | 8/10 | 6123 days | 30% |
| Zeeman | 8/10 | 6123 days | 30% |
| Silhan | 9/10 | 6124 days | 30% |
| PBouwmessten | 8/10 | 6124 days | 30% |
| LucyPoland | 8/10 | 6125 days | 30% |
| Erik | 7/10 | 6126 days | 29% |
| Gill | 9/10 | 6127 days | 30% |
| Ian | 10/10 | 6128 days | 31% |
| Stefanie | 6/10 | 6129 days | 26% |
| PeteH1 | 8/10 | 6130 days | 30% |
| Anneleen | 8/10 | 6135 days | 30% |
| FrankFlemming | 6/10 | 6138 days | 26% |
| Manfred | 8/10 | 6140 days | 30% |
| Ed | 9/10 | 6140 days | 30% |
| Kay | 8/10 | 6147 days | 30% |
| Krapels | 5/10 | 6148 days | 23% |
| AbigailB | 6/10 | 6149 days | 26% |
| AurelieD | 10/10 | 6151 days | 31% |
| Ian S | 7/10 | 6153 days | 29% |
| Lorna | 10/10 | 6153 days | 31% |
| Bruce | 10/10 | 6154 days | 31% |
| Annemarie | 6/10 | 6155 days | 26% |
| orianne | 7/10 | 6161 days | 29% |
| RasmusB | 6/10 | 6161 days | 26% |
| GrillGermany | 7/10 | 6162 days | 29% |
| Daniel | 7/10 | 6163 days | 29% |
| BauerGermany | 7/10 | 6163 days | 29% |
| Jessica | 9/10 | 6168 days | 30% |
| Bert | 7/10 | 6168 days | 29% |
| G Lart | 10/10 | 6168 days | 31% |
| Ulrike | 6/10 | 6168 days | 26% |
| Carolyn | 2/10 | 6172 days | 14% |
| Erik | 7/10 | 6176 days | 29% |
| Hove | 8/10 | 6176 days | 30% |
| Thierry | 8/10 | 6176 days | 30% |
| Sandra | 6/10 | 6176 days | 26% |
| Joachim | 7/10 | 6176 days | 29% |
| Zylstra | 8/10 | 6184 days | 30% |
| Spyfox | 10/10 | 6210 days | 31% |
| Sandra | 8/10 | 6217 days | 30% |
| Eveline | 6/10 | 6217 days | 26% |
| Lynne | 8/10 | 6217 days | 30% |
| Getkate | 9/10 | 6225 days | 30% |
| Elke | 8/10 | 6226 days | 30% |
| Kath | 10/10 | 6281 days | 31% |
| Charlotte | 7/10 | 6314 days | 29% |
| Talitia | 8/10 | 6323 days | 30% |
| Shannon | 6/10 | 6352 days | 26% |
| BexStar | 3/10 | 6453 days | 17% |
| Leanne Priestley | 3/10 | 6475 days | 17% |
| Amy Clark | 9/10 | 6475 days | 30% |
| Toby | 8/10 | 6476 days | 30% |
| AlanN316 | 10/10 | 6485 days | 31% |
| Annette Hurst | 9/10 | 6494 days | 30% |
| Olaf Penn | 7/10 | 6495 days | 29% |
| Roger Repolusk | 8/10 | 6501 days | 30% |
| Nancy Dol | 8/10 | 6501 days | 30% |
| John Woodrow | 9/10 | 6505 days | 30% |
| Myrtille de Vries | 9/10 | 6508 days | 30% |
| Roman | 7/10 | 6515 days | 29% |
| ranker_851 | 8/10 | 6515 days | 30% |
| Atara | 8/10 | 6515 days | 30% |
| Christoph&Isabell | 7/10 | 6517 days | 29% |
| Stephanie Noverraz | 6/10 | 6525 days | 26% |
| Laura | 7/10 | 6540 days | 29% |
| Hans Olthof | 9/10 | 6547 days | 30% |
| Gail | 8/10 | 6550 days | 30% |
| Hans | 8/10 | 6580 days | 30% |
| Valeria Barouch | 6/10 | 6586 days | 26% |
| Neil Cooke | 9/10 | 6586 days | 30% |
| Samuel Brejeon | 9/10 | 6589 days | 30% |
| Ole Weber | 9/10 | 6593 days | 30% |
| Glyn Jones | 8/10 | 6594 days | 30% |
| Anthony | 7/10 | 6594 days | 29% |
| Martina | 8/10 | 6594 days | 30% |
| Lara Gema Conde | 8/10 | 6596 days | 30% |
| ranker_46 | 7/10 | 6706 days | 29% |
| Hans Knappmann | 10/10 | 6706 days | 31% |
| Andy Chapman | 8/10 | 6706 days | 30% |
| Lisbeth Johansson | 4/10 | 6706 days | 20% |
| JanKovar | 8/10 | 6822 days | 30% |
| ShoshanaAbrams | 8/10 | 6825 days | 30% |
| Elaine | 6/10 | 6825 days | 26% |
| Marcus | 7/10 | 6832 days | 29% |
| Jonas | 5/10 | 6839 days | 23% |
| Susan | 8/10 | 6854 days | 30% |
| Frederik | 9/10 | 6858 days | 30% |
| Delgroot | 6/10 | 6862 days | 26% |
| Mary | 7/10 | 6869 days | 29% |
| beesom | 8/10 | 6870 days | 30% |
| Jensen | 8/10 | 6874 days | 30% |
| Frauke | 8/10 | 6876 days | 30% |
| Fiona | 7/10 | 6880 days | 29% |
| Gordon | 9/10 | 6881 days | 30% |
| Rolf | 7/10 | 6882 days | 29% |
| Nicole | 6/10 | 6882 days | 26% |
| Bridget Mitchell | 9/10 | 6893 days | 30% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Guided Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Guided Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Guided Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
6.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.