Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2499 days | 100% |
| Jessica Freeland | 6/10 | 3278 days | 77% |
| Gretha | 10/10 | 3281 days | 89% |
| Bjorn Nielsen | 8/10 | 3281 days | 87% |
| Tome | 8/10 | 3304 days | 85% |
| Pat Dye | 7/10 | 3564 days | 61% |
| Martina Cervenkova | 9/10 | 3602 days | 62% |
| Rachael and Nik | 8/10 | 3611 days | 60% |
| Ebony Reed | 10/10 | 3657 days | 58% |
| Elizabeth Nash | 8/10 | 3659 days | 56% |
| Emma Keegan | 8/10 | 3901 days | 37% |
| Blandine Giusti | 8/10 | 3922 days | 35% |
| Damaris Mayer | 7/10 | 3972 days | 29% |
| Lea Darotchetche | 9/10 | 4188 days | 13% |
| Jean Curry | 9/10 | 4276 days | 6% |
| Sanne Meijer | 8/10 | 4281 days | 6% |
| Laura | 8/10 | 4292 days | 5% |
| Charlotte Casey | 9/10 | 4294 days | 5% |
| Joanna Mulcahy | 7/10 | 4295 days | 4% |
| Libby | 9/10 | 4319 days | 2% |
| Magdalene Zech | 7/10 | 4347 days | 0% |
| Marco Newald | 7/10 | 4347 days | 0% |
| Brian | 8/10 | 4418 days | 39% |
| Silvia-Marie Bront | 10/10 | 4662 days | 40% |
| Bonnie and David Appleby | 9/10 | 4663 days | 40% |
| Selina Lott | 7/10 | 4667 days | 37% |
| Guillot | 8/10 | 4670 days | 39% |
| Kyle Guffei | 10/10 | 4686 days | 40% |
| Jill Fischer | 10/10 | 4691 days | 40% |
| Sascha Warnken | 10/10 | 4722 days | 40% |
| Farrell Burns | 10/10 | 4722 days | 40% |
| Eltel | 10/10 | 4997 days | 40% |
| Be Groen | 6/10 | 5020 days | 34% |
| Steven Hill | 7/10 | 5024 days | 37% |
| Gillian Rowe | 10/10 | 5038 days | 40% |
| Sig Schrattner | 10/10 | 5040 days | 40% |
| Ozgla | 10/10 | 5041 days | 40% |
| Simon Fry | 9/10 | 5042 days | 40% |
| Christian Apfel | 4/10 | 5045 days | 25% |
| Fleur & Nils | 6/10 | 5050 days | 34% |
| David Blundell | 10/10 | 5052 days | 40% |
| Dick van Doorn | 8/10 | 5056 days | 39% |
| Ross Cooke | 10/10 | 5126 days | 40% |
| Eri & Udo Seifert | 8/10 | 5128 days | 39% |
| Willem & Lilian | 4/10 | 5128 days | 25% |
| Andreas & Sonja | 9/10 | 5135 days | 40% |
| JadesWorld | 3/10 | 5149 days | 21% |
| Guult Ryan | 10/10 | 5380 days | 40% |
| Clemens | 8/10 | 5383 days | 39% |
| Peter & Angela Brown | 10/10 | 5384 days | 40% |
| Dave Patterson | 9/10 | 5385 days | 40% |
| Fam de Kruyf | 7/10 | 5391 days | 37% |
| Carolin | 5/10 | 5393 days | 30% |
| Justin Pearce | 8/10 | 5398 days | 39% |
| Ronald Lippett | 8/10 | 5399 days | 39% |
| Nadja | 9/10 | 5409 days | 40% |
| Ann Thompson | 9/10 | 5410 days | 40% |
| F Horrex | 4/10 | 5413 days | 25% |
| Caroline & Jochen | 9/10 | 5414 days | 40% |
| Tanner | 10/10 | 5417 days | 40% |
| J G Groeneveld | 3/10 | 5418 days | 21% |
| Andreas | 9/10 | 5421 days | 40% |
| Michelle Booty | 9/10 | 5421 days | 40% |
| Rosey834 | 10/10 | 5484 days | 40% |
| Papu | 8/10 | 5514 days | 39% |
| Don Keith | 8/10 | 5746 days | 39% |
| Silke Seemann | 8/10 | 5750 days | 39% |
| Tony Killingray | 6/10 | 5762 days | 34% |
| Klass | 9/10 | 5773 days | 40% |
| Daryl Taylor | 8/10 | 5780 days | 39% |
| Peter Ritu | 10/10 | 5793 days | 40% |
| Ann Grandchamp | 10/10 | 5801 days | 40% |
| warrenp | 9/10 | 5834 days | 40% |
| pthreadgood | 8/10 | 5847 days | 39% |
| dirkdev | 9/10 | 5853 days | 40% |
| Antje & Sascha Häusler | 9/10 | 5853 days | 40% |
| Susann Koschmeider | 10/10 | 5853 days | 40% |
| Christine Suess | 7/10 | 5861 days | 37% |
| MV Vroenhoven | 7/10 | 5864 days | 37% |
| Fer Bonsel | 8/10 | 5872 days | 39% |
| KYinNZ | 3/10 | 6002 days | 21% |
| Ingrid Thijssen | 10/10 | 6063 days | 40% |
| LowerD | 8/10 | 6087 days | 39% |
| Robert Wolf | 6/10 | 6089 days | 34% |
| Laura | 8/10 | 6090 days | 39% |
| SBlake | 5/10 | 6098 days | 30% |
| JuergenW | 9/10 | 6100 days | 40% |
| BernardK | 9/10 | 6110 days | 40% |
| david | 9/10 | 6110 days | 40% |
| Anna | 9/10 | 6117 days | 40% |
| Hayley | 10/10 | 6117 days | 40% |
| Abigail | 9/10 | 6117 days | 40% |
| Johannes Kerner | 2/10 | 6124 days | 17% |
| IM | 8/10 | 6124 days | 39% |
| AndyK | 7/10 | 6126 days | 37% |
| SarahK | 7/10 | 6126 days | 37% |
| FrancesG | 5/10 | 6126 days | 30% |
| MartinG | 6/10 | 6126 days | 34% |
| TatiamT | 6/10 | 6126 days | 34% |
| Tom | 8/10 | 6126 days | 39% |
| PellucoFrance | 6/10 | 6127 days | 34% |
| John | 8/10 | 6129 days | 39% |
| KonterR | 5/10 | 6134 days | 30% |
| GH_Herrebrugh | 8/10 | 6134 days | 39% |
| AbigailB | 5/10 | 6138 days | 30% |
| Yunker | 9/10 | 6141 days | 40% |
| Tessa | 10/10 | 6143 days | 40% |
| Marianne | 8/10 | 6143 days | 39% |
| MattEngland | 7/10 | 6148 days | 37% |
| Simon | 10/10 | 6155 days | 40% |
| Hazel | 9/10 | 6155 days | 40% |
| Amy | 10/10 | 6155 days | 40% |
| Hannah | 7/10 | 6156 days | 37% |
| Jasmine | 10/10 | 6159 days | 40% |
| Sarah | 10/10 | 6159 days | 40% |
| Sabrina | 8/10 | 6161 days | 39% |
| Annemyn | 4/10 | 6165 days | 25% |
| Nick & Jess | 10/10 | 6180 days | 40% |
| hanna_and_matt | 10/10 | 6192 days | 40% |
| Zachari | 7/10 | 6197 days | 37% |
| mehunt | 9/10 | 6206 days | 40% |
| Trine | 9/10 | 6211 days | 40% |
| Paula | 9/10 | 6218 days | 40% |
| Lisa | 10/10 | 6224 days | 40% |
| Marie | 9/10 | 6227 days | 40% |
| Ben | 10/10 | 6233 days | 40% |
| Kristina | 7/10 | 6267 days | 37% |
| Chris | 10/10 | 6268 days | 40% |
| Lara | 9/10 | 6270 days | 40% |
| Kay | 10/10 | 6272 days | 40% |
| Niamh | 10/10 | 6279 days | 40% |
| Annabelle | 10/10 | 6302 days | 40% |
| Galen | 3/10 | 6459 days | 21% |
| Ovin | 9/10 | 6469 days | 40% |
| Anna | 10/10 | 6470 days | 40% |
| Demo | 7/10 | 6477 days | 37% |
| Ted Sebastian | 8/10 | 6477 days | 39% |
| Jessica Jahn | 8/10 | 6479 days | 39% |
| Bernie | 10/10 | 6479 days | 40% |
| Nick | 7/10 | 6479 days | 37% |
| Alexandra Vogeli | 9/10 | 6480 days | 40% |
| Corina | 3/10 | 6484 days | 21% |
| Peter | 8/10 | 6484 days | 39% |
| Tina Daly | 9/10 | 6485 days | 40% |
| Peter Aston | 9/10 | 6485 days | 40% |
| Georgina Mulligan | 6/10 | 6486 days | 34% |
| Ginny | 10/10 | 6490 days | 40% |
| Bethany Webster | 8/10 | 6492 days | 39% |
| Ed | 9/10 | 6502 days | 40% |
| Elle | 9/10 | 6502 days | 40% |
| Issy | 9/10 | 6502 days | 40% |
| Hanna | 2/10 | 6506 days | 17% |
| Maree | 9/10 | 6506 days | 40% |
| Orlaith | 7/10 | 6506 days | 37% |
| Lisa | 9/10 | 6506 days | 40% |
| paulonline | 9/10 | 6508 days | 40% |
| Eric P | 5/10 | 6512 days | 30% |
| Melissa Steedman | 10/10 | 6532 days | 40% |
| Stephanie Jones | 9/10 | 6533 days | 40% |
| Andre Obineche | 10/10 | 6533 days | 40% |
| Laura Sutton | 9/10 | 6533 days | 40% |
| Hayley | 8/10 | 6533 days | 39% |
| Jeroen | 9/10 | 6535 days | 40% |
| Linda Mulryan | 9/10 | 6536 days | 40% |
| Maruja | 9/10 | 6536 days | 40% |
| Heike Julia | 8/10 | 6540 days | 39% |
| Gav | 3/10 | 6540 days | 21% |
| Seldam | 7/10 | 6541 days | 37% |
| Mel | 8/10 | 6545 days | 39% |
| Kay | 7/10 | 6564 days | 37% |
| Gerber Liselotte | 8/10 | 6567 days | 39% |
| Fiona | 8/10 | 6574 days | 39% |
| Abbey | 9/10 | 6577 days | 40% |
| Orla | 9/10 | 6583 days | 40% |
| Willemien | 7/10 | 6585 days | 37% |
| Vern | 7/10 | 6695 days | 37% |
| James | 8/10 | 6695 days | 39% |
| Bridgy | 10/10 | 6783 days | 40% |
| Caroline | 8/10 | 6799 days | 39% |
| Diane | 8/10 | 6800 days | 39% |
| Clive | 8/10 | 6809 days | 39% |
| Jane | 8/10 | 6809 days | 39% |
| Miles | 9/10 | 6809 days | 40% |
| Helen | 8/10 | 6811 days | 39% |
| Matt | 7/10 | 6811 days | 37% |
| Richard | 8/10 | 6811 days | 39% |
| Shin | 7/10 | 6816 days | 37% |
| Sophie | 8/10 | 6816 days | 39% |
| andrew julie | 9/10 | 6817 days | 40% |
| Nancy Bill | 9/10 | 6817 days | 40% |
| LauraMarini | 8/10 | 6818 days | 39% |
| Valerie | 9/10 | 6820 days | 40% |
| Mike Shirley | 8/10 | 6821 days | 39% |
| Fred Highsmith | 9/10 | 6823 days | 40% |
| Svenja | 8/10 | 6823 days | 39% |
| TrineLyst | 7/10 | 6830 days | 37% |
| Sarah | 7/10 | 6830 days | 37% |
| Ed | 8/10 | 6830 days | 39% |
| Elena Babitcheva | 9/10 | 6840 days | 40% |
| Maninder | 8/10 | 6848 days | 39% |
| Katherine | 10/10 | 6849 days | 40% |
| JonathanBayle | 10/10 | 6849 days | 40% |
| Rietveld | 8/10 | 6851 days | 39% |
| Suzy | 8/10 | 6863 days | 39% |
| LeaDeJong | 4/10 | 6867 days | 25% |
| Johanne | 3/10 | 6869 days | 21% |
| johan | 5/10 | 6876 days | 30% |
| ranker_410 | 10/10 | 6882 days | 40% |
| Kylie | 9/10 | 6884 days | 40% |
| straw64 | 4/10 | 8406 days | 25% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.