Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2511 days | 100% |
| Jessica Freeland | 6/10 | 3290 days | 77% |
| Gretha | 10/10 | 3293 days | 89% |
| Bjorn Nielsen | 8/10 | 3293 days | 87% |
| Tome | 8/10 | 3316 days | 85% |
| Pat Dye | 7/10 | 3576 days | 61% |
| Martina Cervenkova | 9/10 | 3614 days | 61% |
| Rachael and Nik | 8/10 | 3623 days | 60% |
| Ebony Reed | 10/10 | 3669 days | 58% |
| Elizabeth Nash | 8/10 | 3671 days | 56% |
| Emma Keegan | 8/10 | 3913 days | 36% |
| Blandine Giusti | 8/10 | 3934 days | 35% |
| Damaris Mayer | 7/10 | 3984 days | 29% |
| Lea Darotchetche | 9/10 | 4200 days | 13% |
| Jean Curry | 9/10 | 4288 days | 6% |
| Sanne Meijer | 8/10 | 4293 days | 5% |
| Laura | 8/10 | 4304 days | 5% |
| Charlotte Casey | 9/10 | 4306 days | 4% |
| Joanna Mulcahy | 7/10 | 4307 days | 4% |
| Libby | 9/10 | 4331 days | 2% |
| Magdalene Zech | 7/10 | 4359 days | 0% |
| Marco Newald | 7/10 | 4359 days | 0% |
| Brian | 8/10 | 4430 days | 40% |
| Silvia-Marie Bront | 10/10 | 4674 days | 41% |
| Bonnie and David Appleby | 9/10 | 4675 days | 40% |
| Selina Lott | 7/10 | 4679 days | 38% |
| Guillot | 8/10 | 4682 days | 40% |
| Kyle Guffei | 10/10 | 4698 days | 41% |
| Jill Fischer | 10/10 | 4703 days | 41% |
| Sascha Warnken | 10/10 | 4734 days | 41% |
| Farrell Burns | 10/10 | 4734 days | 41% |
| Eltel | 10/10 | 5009 days | 41% |
| Be Groen | 6/10 | 5032 days | 35% |
| Steven Hill | 7/10 | 5036 days | 38% |
| Gillian Rowe | 10/10 | 5050 days | 41% |
| Sig Schrattner | 10/10 | 5052 days | 41% |
| Ozgla | 10/10 | 5053 days | 41% |
| Simon Fry | 9/10 | 5054 days | 40% |
| Christian Apfel | 4/10 | 5057 days | 26% |
| Fleur & Nils | 6/10 | 5062 days | 35% |
| David Blundell | 10/10 | 5064 days | 41% |
| Dick van Doorn | 8/10 | 5068 days | 40% |
| Ross Cooke | 10/10 | 5138 days | 41% |
| Eri & Udo Seifert | 8/10 | 5140 days | 40% |
| Willem & Lilian | 4/10 | 5140 days | 26% |
| Andreas & Sonja | 9/10 | 5147 days | 40% |
| JadesWorld | 3/10 | 5161 days | 22% |
| Guult Ryan | 10/10 | 5392 days | 41% |
| Clemens | 8/10 | 5395 days | 40% |
| Peter & Angela Brown | 10/10 | 5396 days | 41% |
| Dave Patterson | 9/10 | 5397 days | 40% |
| Fam de Kruyf | 7/10 | 5403 days | 38% |
| Carolin | 5/10 | 5405 days | 31% |
| Justin Pearce | 8/10 | 5410 days | 40% |
| Ronald Lippett | 8/10 | 5411 days | 40% |
| Nadja | 9/10 | 5421 days | 40% |
| Ann Thompson | 9/10 | 5422 days | 40% |
| F Horrex | 4/10 | 5425 days | 26% |
| Caroline & Jochen | 9/10 | 5426 days | 40% |
| Tanner | 10/10 | 5429 days | 41% |
| J G Groeneveld | 3/10 | 5430 days | 22% |
| Andreas | 9/10 | 5433 days | 40% |
| Michelle Booty | 9/10 | 5433 days | 40% |
| Rosey834 | 10/10 | 5496 days | 41% |
| Papu | 8/10 | 5526 days | 40% |
| Don Keith | 8/10 | 5758 days | 40% |
| Silke Seemann | 8/10 | 5762 days | 40% |
| Tony Killingray | 6/10 | 5774 days | 35% |
| Klass | 9/10 | 5785 days | 40% |
| Daryl Taylor | 8/10 | 5792 days | 40% |
| Peter Ritu | 10/10 | 5805 days | 41% |
| Ann Grandchamp | 10/10 | 5813 days | 41% |
| warrenp | 9/10 | 5846 days | 40% |
| pthreadgood | 8/10 | 5859 days | 40% |
| dirkdev | 9/10 | 5865 days | 40% |
| Antje & Sascha Häusler | 9/10 | 5865 days | 40% |
| Susann Koschmeider | 10/10 | 5865 days | 41% |
| Christine Suess | 7/10 | 5873 days | 38% |
| MV Vroenhoven | 7/10 | 5876 days | 38% |
| Fer Bonsel | 8/10 | 5884 days | 40% |
| KYinNZ | 3/10 | 6014 days | 22% |
| Ingrid Thijssen | 10/10 | 6075 days | 41% |
| LowerD | 8/10 | 6099 days | 40% |
| Robert Wolf | 6/10 | 6101 days | 35% |
| Laura | 8/10 | 6102 days | 40% |
| SBlake | 5/10 | 6110 days | 31% |
| JuergenW | 9/10 | 6112 days | 40% |
| BernardK | 9/10 | 6122 days | 40% |
| david | 9/10 | 6122 days | 40% |
| Anna | 9/10 | 6129 days | 40% |
| Hayley | 10/10 | 6129 days | 41% |
| Abigail | 9/10 | 6129 days | 40% |
| Johannes Kerner | 2/10 | 6136 days | 18% |
| IM | 8/10 | 6136 days | 40% |
| AndyK | 7/10 | 6138 days | 38% |
| SarahK | 7/10 | 6138 days | 38% |
| FrancesG | 5/10 | 6138 days | 31% |
| MartinG | 6/10 | 6138 days | 35% |
| TatiamT | 6/10 | 6138 days | 35% |
| Tom | 8/10 | 6138 days | 40% |
| PellucoFrance | 6/10 | 6139 days | 35% |
| John | 8/10 | 6141 days | 40% |
| KonterR | 5/10 | 6146 days | 31% |
| GH_Herrebrugh | 8/10 | 6146 days | 40% |
| AbigailB | 5/10 | 6150 days | 31% |
| Yunker | 9/10 | 6153 days | 40% |
| Tessa | 10/10 | 6155 days | 41% |
| Marianne | 8/10 | 6155 days | 40% |
| MattEngland | 7/10 | 6160 days | 38% |
| Simon | 10/10 | 6167 days | 41% |
| Hazel | 9/10 | 6167 days | 40% |
| Amy | 10/10 | 6167 days | 41% |
| Hannah | 7/10 | 6169 days | 38% |
| Jasmine | 10/10 | 6171 days | 41% |
| Sarah | 10/10 | 6171 days | 41% |
| Sabrina | 8/10 | 6173 days | 40% |
| Annemyn | 4/10 | 6177 days | 26% |
| Nick & Jess | 10/10 | 6193 days | 41% |
| hanna_and_matt | 10/10 | 6204 days | 41% |
| Zachari | 7/10 | 6209 days | 38% |
| mehunt | 9/10 | 6218 days | 40% |
| Trine | 9/10 | 6223 days | 40% |
| Paula | 9/10 | 6231 days | 40% |
| Lisa | 10/10 | 6236 days | 41% |
| Marie | 9/10 | 6239 days | 40% |
| Ben | 10/10 | 6246 days | 41% |
| Kristina | 7/10 | 6279 days | 38% |
| Chris | 10/10 | 6280 days | 41% |
| Lara | 9/10 | 6282 days | 40% |
| Kay | 10/10 | 6284 days | 41% |
| Niamh | 10/10 | 6291 days | 41% |
| Annabelle | 10/10 | 6314 days | 41% |
| Galen | 3/10 | 6471 days | 22% |
| Ovin | 9/10 | 6481 days | 40% |
| Anna | 10/10 | 6482 days | 41% |
| Demo | 7/10 | 6489 days | 38% |
| Ted Sebastian | 8/10 | 6489 days | 40% |
| Jessica Jahn | 8/10 | 6491 days | 40% |
| Bernie | 10/10 | 6491 days | 41% |
| Nick | 7/10 | 6491 days | 38% |
| Alexandra Vogeli | 9/10 | 6492 days | 40% |
| Corina | 3/10 | 6496 days | 22% |
| Peter | 8/10 | 6496 days | 40% |
| Tina Daly | 9/10 | 6497 days | 40% |
| Peter Aston | 9/10 | 6497 days | 40% |
| Georgina Mulligan | 6/10 | 6498 days | 35% |
| Ginny | 10/10 | 6502 days | 41% |
| Bethany Webster | 8/10 | 6504 days | 40% |
| Ed | 9/10 | 6514 days | 40% |
| Elle | 9/10 | 6514 days | 40% |
| Issy | 9/10 | 6514 days | 40% |
| Hanna | 2/10 | 6518 days | 18% |
| Maree | 9/10 | 6518 days | 40% |
| Orlaith | 7/10 | 6518 days | 38% |
| Lisa | 9/10 | 6518 days | 40% |
| paulonline | 9/10 | 6520 days | 40% |
| Eric P | 5/10 | 6524 days | 31% |
| Melissa Steedman | 10/10 | 6544 days | 41% |
| Stephanie Jones | 9/10 | 6545 days | 40% |
| Andre Obineche | 10/10 | 6545 days | 41% |
| Laura Sutton | 9/10 | 6545 days | 40% |
| Hayley | 8/10 | 6545 days | 40% |
| Jeroen | 9/10 | 6547 days | 40% |
| Linda Mulryan | 9/10 | 6548 days | 40% |
| Maruja | 9/10 | 6548 days | 40% |
| Heike Julia | 8/10 | 6552 days | 40% |
| Gav | 3/10 | 6552 days | 22% |
| Seldam | 7/10 | 6553 days | 38% |
| Mel | 8/10 | 6557 days | 40% |
| Kay | 7/10 | 6576 days | 38% |
| Gerber Liselotte | 8/10 | 6579 days | 40% |
| Fiona | 8/10 | 6586 days | 40% |
| Abbey | 9/10 | 6589 days | 40% |
| Orla | 9/10 | 6595 days | 40% |
| Willemien | 7/10 | 6597 days | 38% |
| Vern | 7/10 | 6707 days | 38% |
| James | 8/10 | 6707 days | 40% |
| Bridgy | 10/10 | 6795 days | 41% |
| Caroline | 8/10 | 6811 days | 40% |
| Diane | 8/10 | 6812 days | 40% |
| Clive | 8/10 | 6821 days | 40% |
| Jane | 8/10 | 6821 days | 40% |
| Miles | 9/10 | 6821 days | 40% |
| Helen | 8/10 | 6823 days | 40% |
| Matt | 7/10 | 6823 days | 38% |
| Richard | 8/10 | 6823 days | 40% |
| Shin | 7/10 | 6828 days | 38% |
| Sophie | 8/10 | 6828 days | 40% |
| andrew julie | 9/10 | 6829 days | 40% |
| Nancy Bill | 9/10 | 6829 days | 40% |
| LauraMarini | 8/10 | 6830 days | 40% |
| Valerie | 9/10 | 6832 days | 40% |
| Mike Shirley | 8/10 | 6833 days | 40% |
| Fred Highsmith | 9/10 | 6835 days | 40% |
| Svenja | 8/10 | 6835 days | 40% |
| TrineLyst | 7/10 | 6842 days | 38% |
| Sarah | 7/10 | 6842 days | 38% |
| Ed | 8/10 | 6842 days | 40% |
| Elena Babitcheva | 9/10 | 6852 days | 40% |
| Maninder | 8/10 | 6860 days | 40% |
| Katherine | 10/10 | 6861 days | 41% |
| JonathanBayle | 10/10 | 6861 days | 41% |
| Rietveld | 8/10 | 6863 days | 40% |
| Suzy | 8/10 | 6875 days | 40% |
| LeaDeJong | 4/10 | 6879 days | 26% |
| Johanne | 3/10 | 6881 days | 22% |
| johan | 5/10 | 6888 days | 31% |
| ranker_410 | 10/10 | 6894 days | 41% |
| Kylie | 9/10 | 6896 days | 40% |
| straw64 | 4/10 | 8418 days | 26% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.