Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Waiomu Domain Beachfront Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Waiomu Domain Beachfront Reserve

Valid Reviews

44 Valid Reviews

The Waiomu Domain Beachfront Reserve experience has a total of 46 reviews. There are 44 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 44 valid reviews:

Rating Count Percentage
10/10 23
52%
9/10 13
30%
8/10 5
11%
7/10 0
0%
6/10 2
5%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.82% Average

The raw data average (mean) for all the Waiomu Domain Beachfront Reserve valid reviews is 91.82% and is based on 44 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

89.51%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Little 6/10 23 days 88%
Aaron 8/10 113 days 99%
Tartan Tui 8/10 144 days 99%
Maria 9/10 144 days 100%
Stephane 10/10 205 days 100%
Joseph Dunn 9/10 205 days 99%
FRANDS 9/10 266 days 97%
Rya 10/10 448 days 90%
Valeria 9/10 448 days 89%
Mereti 5/10 448 days 68%
Catie 10/10 479 days 89%
Lucy 8/10 479 days 87%
Dillon 10/10 540 days 85%
Mayla 10/10 540 days 85%
Josie 10/10 571 days 83%
Tim 10/10 601 days 81%
Gerwin Witte 10/10 754 days 68%
andrea cameron 10/10 813 days 63%
Arie 8/10 813 days 62%
Linda 10/10 844 days 60%
Flo 9/10 875 days 56%
BerryD 9/10 966 days 47%
PRB 6/10 1119 days 28%
Mike&Fe 10/10 1150 days 30%
Sharlene 9/10 1209 days 26%
Alex 10/10 1574 days 7%
Vanessa 9/10 1574 days 7%
Roy Swan 10/10 1727 days 4%
Kate 9/10 1758 days 4%
Celeste 9/10 1880 days 3%
Kat Rolls & Debbie Hamill 10/10 2001 days 3%
Sophie 10/10 2001 days 3%
Soph 9/10 2062 days 3%
Dydee 10/10 2580 days 2%
Stefan Hohmann 8/10 2729 days 1%
Jo Dawson 10/10 2848 days 1%
Cyril Marques 9/10 3014 days 1%
Louise Duncan 10/10 3099 days 1%
Anke Steinwandel 10/10 3128 days 1%
Eric Pollard 10/10 3162 days 1%
Lyn Pobke 10/10 3231 days 0%
Jon Puttick 10/10 3337 days 0%
Christina Sperling 9/10 3432 days 0%
Zoe 10/10 3440 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Waiomu Domain Beachfront Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.07% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.