Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Donegal House Irish Hotel.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Donegal House Irish Hotel
Valid Reviews
71 Valid Reviews
The Donegal House Irish Hotel experience has a total of 74 reviews. There are 71 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 71 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 71 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
41% |
| 9/10 | 22 |
|
31% |
| 8/10 | 10 |
|
14% |
| 7/10 | 4 |
|
6% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.73% Average
The raw data average (mean) for all the Donegal House Irish Hotel valid reviews is 88.73% and is based on 71 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
90.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| EI | 9/10 | 18 days | 100% |
| Mike Fricker | 9/10 | 202 days | 98% |
| Stephanie G | 10/10 | 629 days | 78% |
| Stef | 9/10 | 1359 days | 16% |
| Christine | 9/10 | 1387 days | 15% |
| Aisling | 10/10 | 1479 days | 11% |
| Rebecca | 9/10 | 1540 days | 8% |
| Conor | 10/10 | 1724 days | 4% |
| Joe | 7/10 | 1724 days | 4% |
| Antoine | 5/10 | 1724 days | 3% |
| Erica | 9/10 | 1753 days | 4% |
| Olly | 9/10 | 1753 days | 4% |
| Dik Troost | 9/10 | 1753 days | 4% |
| Charlie B | 7/10 | 1753 days | 3% |
| Caleb | 8/10 | 1784 days | 3% |
| Rosie | 9/10 | 1784 days | 4% |
| Sabine | 6/10 | 1784 days | 3% |
| 3s Belgium | 8/10 | 1784 days | 3% |
| Richard & Chris, UK | 9/10 | 1784 days | 4% |
| Katie | 8/10 | 1815 days | 3% |
| Carina | 7/10 | 1815 days | 3% |
| Oliver | 8/10 | 1815 days | 3% |
| Mirco | 9/10 | 1845 days | 3% |
| Susanne | 9/10 | 1845 days | 3% |
| Marion | 8/10 | 1845 days | 3% |
| Julie | 10/10 | 1876 days | 3% |
| Libby | 7/10 | 1876 days | 3% |
| Eve | 10/10 | 1906 days | 3% |
| Georgie | 10/10 | 1906 days | 3% |
| Alice | 10/10 | 1937 days | 3% |
| Xiang Long Ng | 10/10 | 1998 days | 3% |
| ScoutnIndi | 9/10 | 1998 days | 3% |
| Tim L | 10/10 | 2059 days | 3% |
| Margaret | 10/10 | 2059 days | 3% |
| Vincent | 8/10 | 2090 days | 3% |
| Stefan Miedzinski | 10/10 | 2090 days | 3% |
| Aisling | 9/10 | 2118 days | 3% |
| Katie | 6/10 | 2149 days | 2% |
| Marilli | 10/10 | 2180 days | 3% |
| Ben | 10/10 | 2180 days | 3% |
| Dan | 8/10 | 2180 days | 3% |
| Mike Fricker | 10/10 | 2241 days | 3% |
| helen reeve | 9/10 | 2241 days | 3% |
| Claudia | 9/10 | 2271 days | 3% |
| Cassie | 10/10 | 2271 days | 3% |
| Peter Edmead | 10/10 | 2455 days | 2% |
| Jay kerley | 5/10 | 2455 days | 1% |
| Wina | 10/10 | 2455 days | 2% |
| Christian Oerlemans | 8/10 | 2460 days | 2% |
| Fei Fei Lei | 10/10 | 2504 days | 1% |
| Nadene Wheatley | 8/10 | 2571 days | 2% |
| Jean Simonet | 6/10 | 2587 days | 1% |
| Michiel de Weerd | 10/10 | 2797 days | 2% |
| Andrew Shortle | 9/10 | 2977 days | 1% |
| Jack Frazier | 10/10 | 3060 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3123 days | 1% |
| Janneke Thuijils | 9/10 | 3211 days | 1% |
| Tomas Talpa | 9/10 | 3226 days | 1% |
| James Whitehead | 6/10 | 3247 days | 0% |
| Ellen Schmitz | 10/10 | 3250 days | 1% |
| Rhiannan Edwards | 10/10 | 3260 days | 1% |
| Helen B | 10/10 | 3268 days | 1% |
| Florian Werner-Zilch | 10/10 | 3273 days | 1% |
| Singapore Sling | 9/10 | 3275 days | 1% |
| Ahmed Mohsen Aly | 10/10 | 3305 days | 1% |
| Steve Warren | 10/10 | 3366 days | 0% |
| Lorina Spring | 10/10 | 3370 days | 0% |
| Harriet Bramley | 9/10 | 3386 days | 0% |
| Alva Feldmeier | 10/10 | 3476 days | 0% |
| Yann Le Gac | 10/10 | 3489 days | 0% |
| Sarrob Sarrob | 8/10 | 3550 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Donegal House Irish Hotel experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.16% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Donegal House Irish Hotel experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Donegal House Irish Hotel experience has been adjusted for 8 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| … | … |
Balancing Adjustment
0.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.