Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Ocean View Reserve Carpark, Dunedin.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Ocean View Reserve Carpark, Dunedin

Valid Reviews

40 Valid Reviews

The Ocean View Reserve Carpark, Dunedin experience has a total of 43 reviews. There are 40 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 40 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 40 valid reviews:

Rating Count Percentage
10/10 8
20%
9/10 11
28%
8/10 11
28%
7/10 6
15%
6/10 0
0%
5/10 3
8%
4/10 1
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.00% Average

The raw data average (mean) for all the Ocean View Reserve Carpark, Dunedin valid reviews is 82.00% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

86.37%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Nikki Geelen 9/10 63 days 100%
Glenda 9/10 63 days 100%
Anuttama Hariprada 8/10 94 days 99%
Phoebe 10/10 216 days 99%
Pluto 5/10 247 days 74%
Eugenie van der Heijden 9/10 368 days 92%
Lynsey Keaton 10/10 641 days 77%
Arie 7/10 672 days 70%
Meaghan 9/10 703 days 72%
Kc 8/10 733 days 69%
Christine 10/10 764 days 67%
Colin 10/10 764 days 67%
Paige 8/10 947 days 48%
Felipe 8/10 1221 days 25%
Alex Geraghty 9/10 1312 days 19%
Ramona 9/10 1371 days 16%
Dulan 8/10 1555 days 8%
Gay Hamilton 10/10 1982 days 4%
Marinette Kegels 9/10 2102 days 4%
Sarah THOMMERET 4/10 2133 days 2%
JT 9/10 2133 days 4%
Mitchell 10/10 2163 days 4%
Heinz 8/10 2164 days 4%
Sarah 8/10 2164 days 4%
Karo 9/10 2194 days 4%
Claudia 10/10 2255 days 3%
Sarah 9/10 2439 days 3%
Pirita Latja 8/10 2558 days 3%
Denise Hall 7/10 2777 days 2%
Sarah-Jane Mossop 7/10 2808 days 2%
Kelly Roxanne 10/10 2893 days 2%
Chong Soon Kung 8/10 3002 days 2%
Tatiana Rochereau 7/10 3128 days 2%
Andrik 5/10 3131 days 1%
Marine Audoire 7/10 3136 days 1%
Cara Bowen 8/10 3219 days 1%
Florent Peytavy 7/10 3335 days 1%
Mathieu Flechelle 8/10 3624 days 1%
mcp hm 5/10 3869 days 0%
Pavel Jarolimek 9/10 3877 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Ocean View Reserve Carpark, Dunedin does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.57% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.