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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1381 days 100%
C & A Betts 10/10 1409 days 92%
Joy 10/10 1593 days 50%
Julie Ng 10/10 1593 days 50%
David Jones 10/10 1624 days 45%
Leandro Haedo 10/10 1624 days 45%
Amanda Lawson 10/10 1624 days 45%
Ken Clearwater 10/10 1624 days 45%
Jennifer Bixby 10/10 1746 days 33%
Michiel Jelijs 10/10 1747 days 33%
Jamie Carey 10/10 1747 days 33%
Robert Schwall 10/10 1747 days 33%
Nicky Bromhall 9/10 1775 days 31%
Timthang 9/10 1775 days 31%
Pastore pierrick 9/10 1806 days 30%
Chiara Rossi 9/10 1806 days 30%
Chiara Rossi 9/10 1806 days 30%
Mike Bromfield 9/10 1806 days 30%
Daniel Lamere 10/10 1807 days 31%
NICHOLAS JEUNE 10/10 1807 days 31%
Matthias Van de veire 9/10 1807 days 30%
neil dougall 10/10 1807 days 31%
Tracey Armstrong 9/10 1807 days 30%
Maria Sainis 10/10 1807 days 31%
Christine Wegener 10/10 1837 days 30%
Olli Jääsaari 9/10 1837 days 30%
JACKIE EHRHARDT 10/10 1838 days 30%
Mandy Chee 6/10 1867 days 26%
lainie epstein 8/10 1867 days 30%
John van Herk 10/10 1867 days 30%
Bernard 9/10 1868 days 30%
Paul Russell 10/10 1898 days 30%
Sara Jensen 10/10 1898 days 30%
Stella Wilson 10/10 1898 days 30%
Dennis Rijbroek 9/10 1928 days 29%
Linda Gallagher 10/10 1928 days 29%
Marco Moreira 9/10 1959 days 29%
Happy camper 10/10 1959 days 29%
Jan Grävemeyer 9/10 1990 days 28%
Graça Roquette 10/10 2020 days 28%
Danny Mao 10/10 2020 days 28%
Chloe Bullock 10/10 2020 days 28%
Kate Tipton 10/10 2051 days 28%
Savilla Manuel 10/10 2051 days 28%
Olivier Gergaud 10/10 2081 days 28%
sheena tan 8/10 2082 days 27%
Christine Pooley 10/10 2082 days 28%
Alisa Failor 10/10 2082 days 28%
Aimee Spevak 10/10 2112 days 27%
Winston Bell 10/10 2112 days 27%
Irene Weinkogl 8/10 2112 days 27%
Cory 10/10 2113 days 27%
Tony O’Neill 9/10 2113 days 27%
Jim Lundy and Sherryl Livingston 10/10 2113 days 27%
paul engerand 10/10 2113 days 27%
Paul Smith 10/10 2113 days 27%
Tobias Geiger 8/10 2140 days 26%
Pierre Lemaistre 9/10 2140 days 27%
Melanie Berger 8/10 2140 days 26%
Georges BOUDIN 9/10 2140 days 27%
Tami Bass 10/10 2140 days 27%
Jonathan Taverner 10/10 2140 days 27%
Joanne Enders 10/10 2141 days 27%
Theo Stockmann 10/10 2141 days 27%
agnes janszen 10/10 2171 days 26%
Claire Cherrington 10/10 2171 days 26%
Maria van Loon 10/10 2171 days 26%
Jackie Sue 10/10 2172 days 26%
Alexandra Brown 10/10 2172 days 26%
Paolo Mauro 10/10 2172 days 26%
Matthew Parkman 10/10 2172 days 26%
Tom 10/10 2172 days 26%
Timothy McFadden 10/10 2202 days 26%
Jan Hoffmann 10/10 2202 days 26%
aneta thomsen 8/10 2202 days 26%
Xavier Bracquart 9/10 2202 days 26%
NZroadtrippers 10/10 2203 days 26%
Annabel Mason 10/10 2203 days 26%
Oz and Tina 10/10 2203 days 26%
t h 10/10 2203 days 26%
Claire 10/10 2203 days 26%
Cindy 10/10 2203 days 26%
Sharon Burgess 10/10 2232 days 26%
Boris Leroy 9/10 2232 days 25%
John Wells 10/10 2232 days 26%
javier garcia 9/10 2232 days 25%
Rosanna Nolan 10/10 2232 days 26%
Omid Shahani 10/10 2232 days 26%
Thierry GACHES 9/10 2233 days 25%
Steve Mitchell 9/10 2233 days 25%
Dallas Cluff 10/10 2233 days 26%
Mustaqeem 10/10 2233 days 26%
Diogo Loureiro 10/10 2233 days 26%
Thibaut Drevet 10/10 2233 days 26%
Jude Ong 10/10 2263 days 25%
Todd Weibel 3/10 2264 days 14%
Andrew Brealey 10/10 2264 days 25%
Edward Lowe 10/10 2264 days 25%
Georgia Nery 10/10 2293 days 25%
Kelli Rumore 10/10 2293 days 25%
Kristy 10/10 2293 days 25%
Gillian Hancock 10/10 2293 days 25%
Nichola Stretch 10/10 2324 days 25%
Loh 10/10 2324 days 25%
Vivien Soh 10/10 2324 days 25%
Melissa Hsu 10/10 2355 days 24%
Nicolas Mollet 10/10 2416 days 24%
Jess Ballard 10/10 2416 days 24%
Steve Wilkinson 10/10 2416 days 24%
Jack 10/10 2416 days 24%
Karyn Rayner 9/10 2446 days 23%
Julie Crawshaw 9/10 2446 days 23%
Debbie Wight 9/10 2446 days 23%
David Elliott 10/10 2447 days 23%
Donna Green 10/10 2447 days 23%
anaisbitt@live.com 10/10 2447 days 23%
Jarrod Pudsey 10/10 2447 days 23%
Tabea 10/10 2447 days 23%
Gabriel Santos 10/10 2447 days 23%
Dan Parker 4/10 2477 days 15%
Greg Parry 10/10 2477 days 23%
Laura Porter 10/10 2477 days 23%
Jesper Christensen 10/10 2477 days 23%
Anna Leonard 10/10 2478 days 23%
Ruben Roa Hernandez 9/10 2478 days 23%
Rory Baynes 10/10 2505 days 22%
Sally Irving 10/10 2505 days 22%
jason bassett 10/10 2505 days 22%
Chris Blackwell 9/10 2506 days 22%
Rachelle Philippen 9/10 2506 days 22%
Gordon Hughes 9/10 2536 days 22%
Henk Siegers 7/10 2536 days 21%
Johannes Partheymueller 10/10 2536 days 22%
Emily Freistatter 9/10 2536 days 22%
Pierre Mangin 9/10 2536 days 22%
Nz Traveller 10/10 2536 days 22%
Andy Grayshon 10/10 2536 days 22%
Rozanna Kyle-Robinson 10/10 2536 days 22%
Don Rostedt 9/10 2536 days 22%
martin shale 10/10 2536 days 22%
Mick Havill 10/10 2567 days 22%
Nicole Long 7/10 2567 days 20%
Lindsay Baugh 10/10 2567 days 22%
Pete Halsall 10/10 2567 days 22%
Anika Lakhani 10/10 2567 days 22%
Marjeta Kuralt 10/10 2567 days 22%
Michael Thomas Hermawan 10/10 2597 days 21%
Chris Oberson 10/10 2597 days 21%
Wilson Ting 9/10 2597 days 21%
NOR HISHAM HAJI ALI 10/10 2628 days 21%
Faustino Merlo 9/10 2628 days 21%
Anya Staal 10/10 2628 days 21%
Alan Bannister 10/10 2628 days 21%
Scott Wallis 8/10 2628 days 21%
Ed Shaddick 10/10 2658 days 21%
Rick Hall 10/10 2658 days 21%
Vanessa Paran 10/10 2658 days 21%
Che Junaid Mayet 10/10 2658 days 21%
Happy camper 10/10 2689 days 20%
meghan cuming 10/10 2689 days 20%
Viki Withers 10/10 2720 days 20%
Paul Thompson 10/10 2750 days 19%
Carl Murray 2/10 2781 days 9%
Jared Sartee 10/10 2811 days 19%
Shardul Phadnis 6/10 2811 days 16%
Judy Lawlor 10/10 2811 days 19%
Craig Mckay 9/10 2811 days 19%
Tracy Mering Stephen Law 9/10 2811 days 19%
Dennis Andrews 10/10 2811 days 19%
Nick Borland 10/10 2811 days 19%
Sjoerd Tolsma 9/10 2821 days 11%
Craig McKay 10/10 2831 days 11%
Rosalind Russell 9/10 2842 days 18%
Michal Snehota 10/10 2842 days 18%
murray keig 10/10 2842 days 18%
C Clarke 8/10 2864 days 10%
Clare Yeh 10/10 2870 days 18%
Cadey Korson 9/10 2870 days 18%
Matthew Parkman 10/10 2870 days 18%
Lynn Newhouse 10/10 2870 days 18%
Judy Little 10/10 2870 days 18%
Alice Ormandy 9/10 2886 days 11%
David Tomlinson 10/10 2901 days 18%
John Malone 8/10 2901 days 17%
Marcello Rossini 9/10 2901 days 17%
Leonie Westerhot 10/10 2919 days 10%
Jesse Arthur 10/10 2932 days 17%
Julie Manchester 10/10 2932 days 17%
Carine Av 10/10 2962 days 17%
hans soerensen 10/10 2962 days 17%
Jude Ong 10/10 2962 days 17%
liwen chan 10/10 2962 days 17%
Dalila Mohammed Isa 8/10 2962 days 17%
Wayne Fisher 9/10 2962 days 17%
Gary Ong 1/10 2993 days 7%
Tanya Davies 9/10 2993 days 16%
Heather D 10/10 3023 days 16%
Chea Hao Wong 10/10 3023 days 16%
Ashleigh McCord 9/10 3023 days 16%
Russel Brewty 9/10 3054 days 16%
Pieter Jacobs 10/10 3054 days 16%
Franck Mazas 9/10 3054 days 16%
Matt Tsagopoulos 10/10 3054 days 16%
Kuldeep Nandurkar 10/10 3085 days 15%
weeping ng 10/10 3115 days 15%
Brent Grohman 10/10 3146 days 15%
Ainsley Farrell 10/10 3146 days 15%
Anne Coleman 10/10 3146 days 15%
Casey Blyth 10/10 3176 days 14%
Sim 10/10 3176 days 14%
Lisa Lomas 10/10 3176 days 14%
Amber Jordan 9/10 3176 days 14%
Maarten Simons 8/10 3187 days 8%
Jenny Young 10/10 3197 days 8%
Bob van Hest 10/10 3207 days 14%
Maike Santelmann 8/10 3226 days 8%
Hakim Naj 9/10 3236 days 13%
costa 9/10 3236 days 13%
haslina mohamad 10/10 3237 days 14%
delphine 7/10 3237 days 13%
Damien Brocklejhurst 9/10 3237 days 13%
Chris Simpson 10/10 3258 days 8%
Martin S 10/10 3267 days 13%
Douglas Pinn 10/10 3267 days 13%
Alison Firth 10/10 3268 days 13%
Ben Chong 9/10 3298 days 13%
Konstantinos Parsalidis 10/10 3298 days 13%
Silke Richter 10/10 3299 days 13%
Mónica García 10/10 3329 days 12%
streviews 10/10 3359 days 12%
Lynne Cornish 10/10 3360 days 12%
thomas boutard 10/10 3420 days 11%
Marianne Smith 10/10 3451 days 11%
Melinda McNamara 9/10 3451 days 11%
M E Black 10/10 3481 days 11%
michellehendriks5 10/10 3481 days 11%
Brendan Collins 10/10 3512 days 10%
Adam Munro 10/10 3542 days 10%
Angela Yore 10/10 3542 days 10%
Emma Keegan 6/10 3542 days 9%
Andy Biggins 8/10 3573 days 9%
P Kolk 10/10 3573 days 10%
Dimitri Jacobs 10/10 3601 days 9%
Thomas Sartorius 10/10 3601 days 9%
Jane Curren 10/10 3601 days 9%
Morgan Thomas 10/10 3663 days 8%
Autocaravanista 10/10 3693 days 8%
M Bailey 10/10 3724 days 8%
Dustin Strong 10/10 3754 days 7%
Daniel Field 10/10 3785 days 7%
Nuria Rivas 10/10 3816 days 7%
Ash K 10/10 3846 days 6%
ashbyg 10/10 3877 days 6%
Andrei Kuek 10/10 3877 days 6%
Wilma Heij 9/10 3908 days 5%
Mark McCadden 10/10 3908 days 5%
Chris Jackson 10/10 3908 days 5%
Vince V. 10/10 3908 days 5%
Nicholas Chapman 10/10 3908 days 5%
Thomas Chacko 10/10 3939 days 5%
Linda Simpson 9/10 3939 days 5%
Tim 9/10 3967 days 5%
Eran Israel 10/10 3967 days 5%
Filip Goles 10/10 3998 days 4%
Johan Hereora Hummerhielm 2/10 3998 days 2%
JoMary Smith 7/10 3998 days 4%
Christine Jepp 10/10 3998 days 4%
Simon Fayers 10/10 4029 days 4%
Dutchie 9/10 4029 days 4%
Peter Krivanek 10/10 4029 days 4%
Anne Beveridge 9/10 4059 days 4%
John 10/10 4059 days 4%
Michael M 10/10 4119 days 3%
marianne van eykelenborg 10/10 4119 days 3%
Paul Molloy 10/10 4119 days 3%
Poko Tapurau 10/10 4150 days 3%
Brent Gowan 10/10 4211 days 2%
Mirza 8/10 4363 days 0%
Ann 10/10 4363 days 0%
Jonathan Falgren 10/10 4363 days 0%
Philip Dickie 10/10 4637 days 6%
DavidB 7/10 4669 days 6%
Alan Findlay 9/10 4684 days 3%
Whistlerdewd 10/10 4698 days 6%
Dexter 10/10 4973 days 6%
G Elliason 7/10 5049 days 3%
paris claire 10/10 5050 days 4%
Ron 9/10 5155 days 6%
Bob Kusesia 10/10 5401 days 4%
Ian Watson 10/10 5401 days 4%
M and H Lunn 8/10 5409 days 3%
David Hobson 8/10 5420 days 3%
Carina Raeder 9/10 5426 days 3%
Hans & Karin 7/10 5494 days 3%
andrew walmsley 10/10 5703 days 6%
MiepS 9/10 5721 days 3%
Ning Chan 9/10 5734 days 6%
LindaV 8/10 5768 days 3%
Oscar 7/10 6114 days 3%
Peter 9/10 6516 days 3%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.06% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -4.00%
198 -4.02%
199 -4.04%
200 -4.06%
201 -4.08%
202 -4.10%
203 -4.12%
… …

Balancing Adjustment

1.19% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.