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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1298 days 100%
C & A Betts 10/10 1326 days 92%
Joy 10/10 1510 days 51%
Julie Ng 10/10 1510 days 51%
David Jones 10/10 1541 days 46%
Leandro Haedo 10/10 1541 days 46%
Amanda Lawson 10/10 1541 days 46%
Ken Clearwater 10/10 1541 days 46%
Jennifer Bixby 10/10 1663 days 31%
Michiel Jelijs 10/10 1663 days 31%
Jamie Carey 10/10 1663 days 31%
Robert Schwall 10/10 1663 days 31%
Nicky Bromhall 9/10 1692 days 28%
Timthang 9/10 1692 days 28%
Pastore pierrick 9/10 1723 days 26%
Chiara Rossi 9/10 1723 days 26%
Chiara Rossi 9/10 1723 days 26%
Mike Bromfield 9/10 1723 days 26%
Daniel Lamere 10/10 1723 days 26%
NICHOLAS JEUNE 10/10 1723 days 26%
Matthias Van de veire 9/10 1723 days 26%
neil dougall 10/10 1723 days 26%
Tracey Armstrong 9/10 1723 days 26%
Maria Sainis 10/10 1723 days 26%
Christine Wegener 10/10 1754 days 25%
Olli Jääsaari 9/10 1754 days 24%
JACKIE EHRHARDT 10/10 1754 days 25%
Mandy Chee 6/10 1784 days 20%
lainie epstein 8/10 1784 days 23%
John van Herk 10/10 1784 days 24%
Bernard 9/10 1784 days 23%
Paul Russell 10/10 1815 days 23%
Sara Jensen 10/10 1815 days 23%
Stella Wilson 10/10 1815 days 23%
Dennis Rijbroek 9/10 1845 days 23%
Linda Gallagher 10/10 1845 days 23%
Marco Moreira 9/10 1876 days 23%
Happy camper 10/10 1876 days 23%
Jan Grävemeyer 9/10 1907 days 22%
Graça Roquette 10/10 1937 days 22%
Danny Mao 10/10 1937 days 22%
Chloe Bullock 10/10 1937 days 22%
Kate Tipton 10/10 1968 days 22%
Savilla Manuel 10/10 1968 days 22%
Olivier Gergaud 10/10 1998 days 22%
sheena tan 8/10 1998 days 21%
Christine Pooley 10/10 1998 days 22%
Alisa Failor 10/10 1998 days 22%
Aimee Spevak 10/10 2029 days 21%
Winston Bell 10/10 2029 days 21%
Irene Weinkogl 8/10 2029 days 21%
Cory 10/10 2029 days 21%
Tony O’Neill 9/10 2029 days 21%
Jim Lundy and Sherryl Livingston 10/10 2029 days 21%
paul engerand 10/10 2029 days 21%
Paul Smith 10/10 2029 days 21%
Tobias Geiger 8/10 2057 days 21%
Pierre Lemaistre 9/10 2057 days 21%
Melanie Berger 8/10 2057 days 21%
Georges BOUDIN 9/10 2057 days 21%
Tami Bass 10/10 2057 days 21%
Jonathan Taverner 10/10 2057 days 21%
Joanne Enders 10/10 2057 days 21%
Theo Stockmann 10/10 2057 days 21%
agnes janszen 10/10 2088 days 21%
Claire Cherrington 10/10 2088 days 21%
Maria van Loon 10/10 2088 days 21%
Jackie Sue 10/10 2088 days 21%
Alexandra Brown 10/10 2088 days 21%
Paolo Mauro 10/10 2088 days 21%
Matthew Parkman 10/10 2088 days 21%
Tom 10/10 2088 days 21%
Timothy McFadden 10/10 2119 days 20%
Jan Hoffmann 10/10 2119 days 20%
aneta thomsen 8/10 2119 days 20%
Xavier Bracquart 9/10 2119 days 20%
NZroadtrippers 10/10 2119 days 20%
Annabel Mason 10/10 2119 days 20%
Oz and Tina 10/10 2119 days 20%
t h 10/10 2119 days 20%
Claire 10/10 2119 days 20%
Cindy 10/10 2119 days 20%
Sharon Burgess 10/10 2149 days 20%
Boris Leroy 9/10 2149 days 20%
John Wells 10/10 2149 days 20%
javier garcia 9/10 2149 days 20%
Rosanna Nolan 10/10 2149 days 20%
Omid Shahani 10/10 2149 days 20%
Thierry GACHES 9/10 2149 days 20%
Steve Mitchell 9/10 2149 days 20%
Dallas Cluff 10/10 2149 days 20%
Mustaqeem 10/10 2149 days 20%
Diogo Loureiro 10/10 2149 days 20%
Thibaut Drevet 10/10 2149 days 20%
Jude Ong 10/10 2180 days 20%
Todd Weibel 3/10 2180 days 10%
Andrew Brealey 10/10 2180 days 20%
Edward Lowe 10/10 2180 days 20%
Georgia Nery 10/10 2210 days 20%
Kelli Rumore 10/10 2210 days 20%
Kristy 10/10 2210 days 20%
Gillian Hancock 10/10 2210 days 20%
Nichola Stretch 10/10 2241 days 19%
Loh 10/10 2241 days 19%
Vivien Soh 10/10 2241 days 19%
Melissa Hsu 10/10 2272 days 19%
Nicolas Mollet 10/10 2333 days 18%
Jess Ballard 10/10 2333 days 18%
Steve Wilkinson 10/10 2333 days 18%
Jack 10/10 2333 days 18%
Karyn Rayner 9/10 2363 days 18%
Julie Crawshaw 9/10 2363 days 18%
Debbie Wight 9/10 2363 days 18%
David Elliott 10/10 2363 days 18%
Donna Green 10/10 2363 days 18%
anaisbitt@live.com 10/10 2363 days 18%
Jarrod Pudsey 10/10 2363 days 18%
Tabea 10/10 2363 days 18%
Gabriel Santos 10/10 2363 days 18%
Dan Parker 4/10 2394 days 11%
Greg Parry 10/10 2394 days 18%
Laura Porter 10/10 2394 days 18%
Jesper Christensen 10/10 2394 days 18%
Anna Leonard 10/10 2394 days 18%
Ruben Roa Hernandez 9/10 2394 days 18%
Rory Baynes 10/10 2422 days 18%
Sally Irving 10/10 2422 days 18%
jason bassett 10/10 2422 days 18%
Chris Blackwell 9/10 2422 days 17%
Rachelle Philippen 9/10 2422 days 17%
Gordon Hughes 9/10 2453 days 17%
Henk Siegers 7/10 2453 days 16%
Johannes Partheymueller 10/10 2453 days 17%
Emily Freistatter 9/10 2453 days 17%
Pierre Mangin 9/10 2453 days 17%
Nz Traveller 10/10 2453 days 17%
Andy Grayshon 10/10 2453 days 17%
Rozanna Kyle-Robinson 10/10 2453 days 17%
Don Rostedt 9/10 2453 days 17%
martin shale 10/10 2453 days 17%
Mick Havill 10/10 2484 days 17%
Nicole Long 7/10 2484 days 16%
Lindsay Baugh 10/10 2484 days 17%
Pete Halsall 10/10 2484 days 17%
Anika Lakhani 10/10 2484 days 17%
Marjeta Kuralt 10/10 2484 days 17%
Michael Thomas Hermawan 10/10 2514 days 17%
Chris Oberson 10/10 2514 days 17%
Wilson Ting 9/10 2514 days 17%
NOR HISHAM HAJI ALI 10/10 2545 days 16%
Faustino Merlo 9/10 2545 days 16%
Anya Staal 10/10 2545 days 16%
Alan Bannister 10/10 2545 days 16%
Scott Wallis 8/10 2545 days 16%
Ed Shaddick 10/10 2575 days 16%
Rick Hall 10/10 2575 days 16%
Vanessa Paran 10/10 2575 days 16%
Che Junaid Mayet 10/10 2575 days 16%
Happy camper 10/10 2606 days 16%
meghan cuming 10/10 2606 days 16%
Viki Withers 10/10 2637 days 16%
Paul Thompson 10/10 2667 days 15%
Carl Murray 2/10 2698 days 6%
Jared Sartee 10/10 2728 days 15%
Shardul Phadnis 6/10 2728 days 13%
Judy Lawlor 10/10 2728 days 15%
Craig Mckay 9/10 2728 days 15%
Tracy Mering Stephen Law 9/10 2728 days 15%
Dennis Andrews 10/10 2728 days 15%
Nick Borland 10/10 2728 days 15%
Sjoerd Tolsma 9/10 2737 days 8%
Craig McKay 10/10 2747 days 8%
Rosalind Russell 9/10 2759 days 14%
Michal Snehota 10/10 2759 days 14%
murray keig 10/10 2759 days 14%
C Clarke 8/10 2780 days 8%
Clare Yeh 10/10 2787 days 14%
Cadey Korson 9/10 2787 days 14%
Matthew Parkman 10/10 2787 days 14%
Lynn Newhouse 10/10 2787 days 14%
Judy Little 10/10 2787 days 14%
Alice Ormandy 9/10 2802 days 8%
David Tomlinson 10/10 2818 days 14%
John Malone 8/10 2818 days 14%
Marcello Rossini 9/10 2818 days 14%
Leonie Westerhot 10/10 2835 days 8%
Jesse Arthur 10/10 2849 days 14%
Julie Manchester 10/10 2849 days 14%
Carine Av 10/10 2879 days 13%
hans soerensen 10/10 2879 days 13%
Jude Ong 10/10 2879 days 13%
liwen chan 10/10 2879 days 13%
Dalila Mohammed Isa 8/10 2879 days 13%
Wayne Fisher 9/10 2879 days 13%
Gary Ong 1/10 2910 days 5%
Tanya Davies 9/10 2910 days 13%
Heather D 10/10 2940 days 13%
Chea Hao Wong 10/10 2940 days 13%
Ashleigh McCord 9/10 2940 days 13%
Russel Brewty 9/10 2971 days 12%
Pieter Jacobs 10/10 2971 days 12%
Franck Mazas 9/10 2971 days 12%
Matt Tsagopoulos 10/10 2971 days 12%
Kuldeep Nandurkar 10/10 3002 days 12%
weeping ng 10/10 3032 days 12%
Brent Grohman 10/10 3063 days 12%
Ainsley Farrell 10/10 3063 days 12%
Anne Coleman 10/10 3063 days 12%
Casey Blyth 10/10 3093 days 11%
Sim 10/10 3093 days 11%
Lisa Lomas 10/10 3093 days 11%
Amber Jordan 9/10 3093 days 11%
Maarten Simons 8/10 3103 days 6%
Jenny Young 10/10 3113 days 6%
Bob van Hest 10/10 3124 days 11%
Maike Santelmann 8/10 3142 days 6%
Hakim Naj 9/10 3153 days 11%
costa 9/10 3153 days 11%
haslina mohamad 10/10 3153 days 11%
delphine 7/10 3153 days 10%
Damien Brocklejhurst 9/10 3153 days 11%
Chris Simpson 10/10 3174 days 6%
Martin S 10/10 3184 days 10%
Douglas Pinn 10/10 3184 days 10%
Alison Firth 10/10 3184 days 10%
Ben Chong 9/10 3215 days 10%
Konstantinos Parsalidis 10/10 3215 days 10%
Silke Richter 10/10 3215 days 10%
Mónica García 10/10 3245 days 10%
streviews 10/10 3276 days 10%
Lynne Cornish 10/10 3276 days 10%
thomas boutard 10/10 3337 days 9%
Marianne Smith 10/10 3368 days 9%
Melinda McNamara 9/10 3368 days 9%
M E Black 10/10 3398 days 8%
michellehendriks5 10/10 3398 days 8%
Brendan Collins 10/10 3429 days 8%
Adam Munro 10/10 3459 days 8%
Angela Yore 10/10 3459 days 8%
Emma Keegan 6/10 3459 days 7%
Andy Biggins 8/10 3490 days 7%
P Kolk 10/10 3490 days 7%
Dimitri Jacobs 10/10 3518 days 7%
Thomas Sartorius 10/10 3518 days 7%
Jane Curren 10/10 3518 days 7%
Morgan Thomas 10/10 3580 days 7%
Autocaravanista 10/10 3610 days 6%
M Bailey 10/10 3641 days 6%
Dustin Strong 10/10 3671 days 6%
Daniel Field 10/10 3702 days 5%
Nuria Rivas 10/10 3733 days 5%
Ash K 10/10 3763 days 5%
ashbyg 10/10 3794 days 5%
Andrei Kuek 10/10 3794 days 5%
Wilma Heij 9/10 3824 days 4%
Mark McCadden 10/10 3824 days 4%
Chris Jackson 10/10 3824 days 4%
Vince V. 10/10 3824 days 4%
Nicholas Chapman 10/10 3824 days 4%
Thomas Chacko 10/10 3855 days 4%
Linda Simpson 9/10 3855 days 4%
Tim 9/10 3883 days 4%
Eran Israel 10/10 3883 days 4%
Filip Goles 10/10 3914 days 3%
Johan Hereora Hummerhielm 2/10 3914 days 1%
JoMary Smith 7/10 3914 days 3%
Christine Jepp 10/10 3914 days 3%
Simon Fayers 10/10 3945 days 3%
Dutchie 9/10 3945 days 3%
Peter Krivanek 10/10 3945 days 3%
Anne Beveridge 9/10 3975 days 3%
John 10/10 3975 days 3%
Michael M 10/10 4036 days 2%
marianne van eykelenborg 10/10 4036 days 2%
Paul Molloy 10/10 4036 days 2%
Poko Tapurau 10/10 4067 days 2%
Brent Gowan 10/10 4128 days 1%
Mirza 8/10 4279 days 0%
Ann 10/10 4279 days 0%
Jonathan Falgren 10/10 4279 days 0%
Philip Dickie 10/10 4554 days 4%
DavidB 7/10 4585 days 4%
Alan Findlay 9/10 4600 days 2%
Whistlerdewd 10/10 4614 days 4%
Dexter 10/10 4890 days 4%
G Elliason 7/10 4965 days 2%
paris claire 10/10 4966 days 2%
Ron 9/10 5071 days 4%
Bob Kusesia 10/10 5317 days 2%
Ian Watson 10/10 5317 days 2%
M and H Lunn 8/10 5325 days 2%
David Hobson 8/10 5336 days 2%
Carina Raeder 9/10 5342 days 2%
Hans & Karin 7/10 5410 days 2%
andrew walmsley 10/10 5620 days 4%
MiepS 9/10 5638 days 2%
Ning Chan 9/10 5650 days 4%
LindaV 8/10 5684 days 2%
Oscar 7/10 6030 days 2%
Peter 9/10 6432 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.03% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 75 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -2.98%
198 -3.00%
199 -3.01%
200 -3.03%
201 -3.04%
202 -3.06%
203 -3.07%
… …

Balancing Adjustment

1.03% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

82%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.