Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
105 Valid Reviews
The Lowburn Harbour experience has a total of 108 reviews. There are 105 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 105 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
20% |
| 9/10 | 25 |
|
24% |
| 8/10 | 41 |
|
39% |
| 7/10 | 14 |
|
13% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.29% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.29% and is based on 105 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 105 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.65%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Patrick | 6/10 | 18 days | 86% |
| inga vossebrink | 9/10 | 18 days | 99% |
| Ryan | 10/10 | 48 days | 100% |
| Aaron | 8/10 | 79 days | 98% |
| Walvins | 9/10 | 109 days | 98% |
| Ann | 9/10 | 322 days | 93% |
| Nina S. Larsen | 8/10 | 322 days | 92% |
| Jim Dodd | 9/10 | 353 days | 92% |
| Jamie | 7/10 | 353 days | 87% |
| Patrick | 8/10 | 384 days | 90% |
| Holly | 6/10 | 384 days | 79% |
| Katrine | 7/10 | 414 days | 84% |
| Cholly | 9/10 | 445 days | 88% |
| Donna Harbidge | 10/10 | 475 days | 87% |
| Kelsie | 10/10 | 506 days | 86% |
| Basil | 8/10 | 598 days | 78% |
| Amy Fortin-Barrette | 8/10 | 598 days | 78% |
| Taylor Russell | 10/10 | 598 days | 80% |
| Christy | 8/10 | 598 days | 78% |
| Melanie | 10/10 | 628 days | 78% |
| Niff | 7/10 | 628 days | 72% |
| Fav | 10/10 | 659 days | 75% |
| Josh | 7/10 | 659 days | 70% |
| Emma Brownless | 8/10 | 718 days | 69% |
| Tom | 8/10 | 718 days | 69% |
| Tina Czaja | 10/10 | 749 days | 68% |
| Kathryn | 8/10 | 993 days | 44% |
| Jess | 10/10 | 993 days | 45% |
| Jenny | 8/10 | 993 days | 44% |
| Jenna | 8/10 | 1114 days | 33% |
| Shykiwi | 8/10 | 1114 days | 33% |
| Bethan | 8/10 | 1358 days | 17% |
| Leon | 10/10 | 1389 days | 16% |
| Wai wai | 9/10 | 1389 days | 16% |
| Valg | 8/10 | 1417 days | 14% |
| Leslie | 9/10 | 1448 days | 13% |
| Daniel | 9/10 | 1540 days | 10% |
| Joanne | 8/10 | 1540 days | 9% |
| Justine | 10/10 | 1662 days | 7% |
| Jood | 7/10 | 1754 days | 5% |
| Liz Wade | 7/10 | 1783 days | 5% |
| Marianna | 9/10 | 1783 days | 5% |
| Linda | 8/10 | 1783 days | 5% |
| Sabine | 8/10 | 1814 days | 5% |
| Fer | 9/10 | 1845 days | 5% |
| Vasudev Rupanaguntla | 10/10 | 1845 days | 5% |
| Lisa | 10/10 | 1875 days | 5% |
| Ambs | 8/10 | 1906 days | 5% |
| Mike Sc | 9/10 | 1906 days | 5% |
| Taylor | 8/10 | 2089 days | 4% |
| Kipnkeri | 10/10 | 2089 days | 4% |
| Glen Marshall UK | 9/10 | 2120 days | 4% |
| Freya | 8/10 | 2120 days | 4% |
| Aisling | 8/10 | 2120 days | 4% |
| Clare & Gerry | 10/10 | 2120 days | 4% |
| Pat Burns | 8/10 | 2120 days | 4% |
| Mads Mossin | 8/10 | 2120 days | 4% |
| Pedro | 10/10 | 2148 days | 4% |
| Joanne | 10/10 | 2210 days | 4% |
| Eranda | 10/10 | 2271 days | 4% |
| Rugby | 7/10 | 2271 days | 4% |
| Mike Fricker | 8/10 | 2271 days | 4% |
| Raja Azizul | 6/10 | 2271 days | 4% |
| Sophie Skinner | 9/10 | 2271 days | 4% |
| Jonas R. | 8/10 | 2271 days | 4% |
| Sue | 8/10 | 2363 days | 4% |
| Christian Oerlemans | 7/10 | 2497 days | 3% |
| Katharina Pisarew | 10/10 | 2519 days | 2% |
| Fei Fei Lei | 7/10 | 2534 days | 2% |
| Meg X | 9/10 | 2544 days | 4% |
| Ricky Nurhayati | 9/10 | 2546 days | 4% |
| Ronald Daigneault | 8/10 | 2568 days | 2% |
| Debbie Lesurf | 10/10 | 2575 days | 4% |
| Grace White | 7/10 | 2806 days | 3% |
| P Poiraa | 8/10 | 2856 days | 3% |
| Michel Baumgartner | 8/10 | 2860 days | 3% |
| Craig Eagleton | 8/10 | 2883 days | 3% |
| Daniel Baeyens | 9/10 | 2909 days | 3% |
| Rhea Welsh-Hussain | 9/10 | 2928 days | 3% |
| Nicola Barlow | 9/10 | 2935 days | 3% |
| Derek Drost | 8/10 | 3005 days | 3% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3154 days | 2% |
| Chadd Holland | 10/10 | 3186 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3201 days | 2% |
| Antonio BENITEZ | 6/10 | 3275 days | 2% |
| Ana Guimaraes | 8/10 | 3315 days | 2% |
| Miaomace | 9/10 | 3367 days | 2% |
| Darwin Dean | 9/10 | 3522 days | 2% |
| Lenka Korinkova | 10/10 | 3568 days | 1% |
| Jiri Benda | 9/10 | 3568 days | 1% |
| Katharina Block | 9/10 | 3571 days | 1% |
| Mike Merrick | 8/10 | 3579 days | 2% |
| Andrew Cruickshank | 7/10 | 3581 days | 1% |
| Lieselotte Michels | 9/10 | 3613 days | 1% |
| Sebastian Sanne | 8/10 | 3624 days | 1% |
| Lindsay Berquist | 8/10 | 3885 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 3915 days | 1% |
| Mike Fricker | 8/10 | 3915 days | 1% |
| Jesse Farrell | 8/10 | 4014 days | 0% |
| Rhi | 9/10 | 4097 days | 1% |
| Steve Warren | 8/10 | 4127 days | 0% |
| Team Kim&James | 8/10 | 4158 days | 0% |
| Matt & Sue Standish | 7/10 | 4280 days | 0% |
| auré bis | 7/10 | 4370 days | 0% |
| Judith & John Bishop | 8/10 | 5042 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.89% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.