G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
110 Valid Reviews
The Lowburn Harbour experience has a total of 113 reviews. There are 110 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
21% |
| 9/10 | 26 |
|
24% |
| 8/10 | 43 |
|
39% |
| 7/10 | 14 |
|
13% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.55% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.55% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 110 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jessica Heinrich | 10/10 | 42 days | 100% |
| Fredrik | 8/10 | 73 days | 98% |
| Patrick | 6/10 | 104 days | 86% |
| inga vossebrink | 9/10 | 104 days | 98% |
| Diane n Dave | 8/10 | 104 days | 98% |
| Freedomcamper | 10/10 | 104 days | 99% |
| Mladen Savov | 9/10 | 104 days | 98% |
| Ryan | 10/10 | 134 days | 99% |
| Aaron | 8/10 | 165 days | 97% |
| Walvins | 9/10 | 195 days | 97% |
| Ann | 9/10 | 408 days | 90% |
| Nina S. Larsen | 8/10 | 408 days | 89% |
| Jim Dodd | 9/10 | 439 days | 88% |
| Jamie | 7/10 | 439 days | 83% |
| Patrick | 8/10 | 470 days | 86% |
| Holly | 6/10 | 470 days | 75% |
| Katrine | 7/10 | 500 days | 80% |
| Cholly | 9/10 | 531 days | 83% |
| Donna Harbidge | 10/10 | 561 days | 82% |
| Kelsie | 10/10 | 592 days | 80% |
| Basil | 8/10 | 684 days | 72% |
| Amy Fortin-Barrette | 8/10 | 684 days | 72% |
| Taylor Russell | 10/10 | 684 days | 73% |
| Christy | 8/10 | 684 days | 72% |
| Melanie | 10/10 | 714 days | 71% |
| Niff | 7/10 | 714 days | 66% |
| Fav | 10/10 | 745 days | 68% |
| Josh | 7/10 | 745 days | 64% |
| Emma Brownless | 8/10 | 804 days | 62% |
| Tom | 8/10 | 804 days | 62% |
| Tina Czaja | 10/10 | 835 days | 60% |
| Kathryn | 8/10 | 1079 days | 36% |
| Jess | 10/10 | 1079 days | 37% |
| Jenny | 8/10 | 1079 days | 36% |
| Jenna | 8/10 | 1200 days | 27% |
| Shykiwi | 8/10 | 1200 days | 27% |
| Bethan | 8/10 | 1444 days | 13% |
| Leon | 10/10 | 1475 days | 12% |
| Wai wai | 9/10 | 1475 days | 12% |
| Valg | 8/10 | 1503 days | 11% |
| Leslie | 9/10 | 1534 days | 10% |
| Daniel | 9/10 | 1626 days | 7% |
| Joanne | 8/10 | 1626 days | 7% |
| Justine | 10/10 | 1748 days | 5% |
| Jood | 7/10 | 1840 days | 5% |
| Liz Wade | 7/10 | 1868 days | 5% |
| Marianna | 9/10 | 1869 days | 5% |
| Linda | 8/10 | 1869 days | 5% |
| Sabine | 8/10 | 1900 days | 5% |
| Fer | 9/10 | 1931 days | 5% |
| Vasudev Rupanaguntla | 10/10 | 1931 days | 5% |
| Lisa | 10/10 | 1961 days | 5% |
| Ambs | 8/10 | 1992 days | 5% |
| Mike Sc | 9/10 | 1992 days | 5% |
| Taylor | 8/10 | 2175 days | 4% |
| Kipnkeri | 10/10 | 2175 days | 4% |
| Glen Marshall UK | 9/10 | 2206 days | 4% |
| Freya | 8/10 | 2206 days | 4% |
| Aisling | 8/10 | 2206 days | 4% |
| Clare & Gerry | 10/10 | 2206 days | 4% |
| Pat Burns | 8/10 | 2206 days | 4% |
| Mads Mossin | 8/10 | 2206 days | 4% |
| Pedro | 10/10 | 2234 days | 4% |
| Joanne | 10/10 | 2296 days | 4% |
| Eranda | 10/10 | 2357 days | 4% |
| Rugby | 7/10 | 2357 days | 4% |
| Mike Fricker | 8/10 | 2357 days | 4% |
| Raja Azizul | 6/10 | 2357 days | 3% |
| Sophie Skinner | 9/10 | 2357 days | 4% |
| Jonas R. | 8/10 | 2357 days | 4% |
| Sue | 8/10 | 2449 days | 4% |
| Christian Oerlemans | 7/10 | 2583 days | 3% |
| Katharina Pisarew | 10/10 | 2605 days | 2% |
| Fei Fei Lei | 7/10 | 2620 days | 2% |
| Meg X | 9/10 | 2629 days | 3% |
| Ricky Nurhayati | 9/10 | 2632 days | 3% |
| Ronald Daigneault | 8/10 | 2654 days | 2% |
| Debbie Lesurf | 10/10 | 2661 days | 3% |
| Grace White | 7/10 | 2892 days | 3% |
| P Poiraa | 8/10 | 2942 days | 3% |
| Michel Baumgartner | 8/10 | 2946 days | 3% |
| Craig Eagleton | 8/10 | 2969 days | 3% |
| Daniel Baeyens | 9/10 | 2995 days | 3% |
| Rhea Welsh-Hussain | 9/10 | 3014 days | 3% |
| Nicola Barlow | 9/10 | 3021 days | 3% |
| Derek Drost | 8/10 | 3091 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3239 days | 2% |
| Chadd Holland | 10/10 | 3272 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3287 days | 2% |
| Antonio BENITEZ | 6/10 | 3360 days | 2% |
| Ana Guimaraes | 8/10 | 3401 days | 2% |
| Miaomace | 9/10 | 3453 days | 2% |
| Darwin Dean | 9/10 | 3608 days | 1% |
| Lenka Korinkova | 10/10 | 3654 days | 1% |
| Jiri Benda | 9/10 | 3654 days | 1% |
| Katharina Block | 9/10 | 3657 days | 1% |
| Mike Merrick | 8/10 | 3665 days | 1% |
| Andrew Cruickshank | 7/10 | 3666 days | 1% |
| Lieselotte Michels | 9/10 | 3699 days | 1% |
| Sebastian Sanne | 8/10 | 3710 days | 1% |
| Lindsay Berquist | 8/10 | 3971 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4001 days | 1% |
| Mike Fricker | 8/10 | 4001 days | 1% |
| Jesse Farrell | 8/10 | 4100 days | 0% |
| Rhi | 9/10 | 4183 days | 0% |
| Steve Warren | 8/10 | 4213 days | 0% |
| Team Kim&James | 8/10 | 4244 days | 0% |
| Matt & Sue Standish | 7/10 | 4366 days | 0% |
| auré bis | 7/10 | 4456 days | 1% |
| Judith & John Bishop | 8/10 | 5128 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.