Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
116 Valid Reviews
The Lowburn Harbour experience has a total of 119 reviews. There are 116 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 26 |
|
22% |
| 8/10 | 45 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.66% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.66% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Enton | 6/10 | 42 days | 86% |
| Kirsty | 10/10 | 42 days | 100% |
| Jakub | 8/10 | 73 days | 98% |
| Mercedesz | 10/10 | 73 days | 100% |
| Richard Bennett | 10/10 | 103 days | 99% |
| Rory M | 8/10 | 134 days | 97% |
| Jessica Heinrich | 10/10 | 376 days | 92% |
| Fredrik | 8/10 | 407 days | 89% |
| Patrick | 6/10 | 438 days | 77% |
| inga vossebrink | 9/10 | 438 days | 88% |
| Diane n Dave | 8/10 | 438 days | 87% |
| Freedomcamper | 10/10 | 438 days | 89% |
| Mladen Savov | 9/10 | 438 days | 88% |
| Ryan | 10/10 | 468 days | 88% |
| Aaron | 8/10 | 499 days | 84% |
| Walvins | 9/10 | 529 days | 83% |
| Ann | 9/10 | 742 days | 68% |
| Nina S. Larsen | 8/10 | 742 days | 67% |
| Jim Dodd | 9/10 | 773 days | 65% |
| Jamie | 7/10 | 773 days | 61% |
| Patrick | 8/10 | 804 days | 62% |
| Holly | 6/10 | 804 days | 54% |
| Katrine | 7/10 | 834 days | 56% |
| Cholly | 9/10 | 865 days | 57% |
| Donna Harbidge | 10/10 | 895 days | 54% |
| Kelsie | 10/10 | 926 days | 51% |
| Basil | 8/10 | 1018 days | 41% |
| Amy Fortin-Barrette | 8/10 | 1018 days | 41% |
| Taylor Russell | 10/10 | 1018 days | 42% |
| Christy | 8/10 | 1018 days | 41% |
| Melanie | 10/10 | 1048 days | 39% |
| Niff | 7/10 | 1048 days | 37% |
| Fav | 10/10 | 1079 days | 37% |
| Josh | 7/10 | 1079 days | 34% |
| Emma | 8/10 | 1138 days | 31% |
| Tom | 8/10 | 1138 days | 31% |
| Tina Czaja | 10/10 | 1169 days | 30% |
| Kathryn | 8/10 | 1413 days | 14% |
| Jess | 10/10 | 1413 days | 15% |
| Jenny | 8/10 | 1413 days | 14% |
| Jenna | 8/10 | 1534 days | 10% |
| Shykiwi | 8/10 | 1534 days | 10% |
| Bethan | 8/10 | 1778 days | 5% |
| Leon | 10/10 | 1809 days | 5% |
| Wai wai | 9/10 | 1809 days | 5% |
| Valg | 8/10 | 1837 days | 5% |
| Leslie | 9/10 | 1868 days | 5% |
| Daniel | 9/10 | 1960 days | 5% |
| Joanne | 8/10 | 1960 days | 5% |
| Justine | 10/10 | 2082 days | 4% |
| Jood | 7/10 | 2174 days | 4% |
| Liz Wade | 7/10 | 2202 days | 4% |
| Marianna | 9/10 | 2203 days | 4% |
| Linda | 8/10 | 2203 days | 4% |
| Sabine | 8/10 | 2234 days | 4% |
| Fer | 9/10 | 2265 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2265 days | 4% |
| Lisa | 10/10 | 2295 days | 4% |
| Ambs | 8/10 | 2326 days | 4% |
| Mike Sc | 9/10 | 2326 days | 4% |
| Taylor | 8/10 | 2509 days | 4% |
| Kipnkeri | 10/10 | 2509 days | 4% |
| Glen Marshall UK | 9/10 | 2540 days | 3% |
| Freya | 8/10 | 2540 days | 3% |
| Aisling | 8/10 | 2540 days | 3% |
| Clare & Gerry | 10/10 | 2540 days | 4% |
| Pat Burns | 8/10 | 2540 days | 3% |
| Mads Mossin | 8/10 | 2540 days | 3% |
| Pedro | 10/10 | 2568 days | 3% |
| Joanne | 10/10 | 2630 days | 3% |
| Eranda | 10/10 | 2691 days | 3% |
| Rugby | 7/10 | 2691 days | 3% |
| Mike Fricker | 8/10 | 2691 days | 3% |
| Raja Azizul | 6/10 | 2691 days | 3% |
| Sophie Skinner | 9/10 | 2691 days | 3% |
| Jonas R. | 8/10 | 2691 days | 3% |
| Sue | 8/10 | 2783 days | 3% |
| Christian Oerlemans | 7/10 | 2917 days | 3% |
| Katharina Pisarew | 10/10 | 2939 days | 2% |
| Fei Fei Lei | 7/10 | 2954 days | 1% |
| Meg X | 9/10 | 2963 days | 3% |
| Ricky Nurhayati | 9/10 | 2966 days | 3% |
| Ronald Daigneault | 8/10 | 2988 days | 2% |
| Debbie Lesurf | 10/10 | 2995 days | 3% |
| Grace White | 7/10 | 3226 days | 2% |
| P Poiraa | 8/10 | 3276 days | 2% |
| Michel Baumgartner | 8/10 | 3280 days | 2% |
| Craig Eagleton | 8/10 | 3303 days | 2% |
| Daniel Baeyens | 9/10 | 3329 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3348 days | 2% |
| Nicola Barlow | 9/10 | 3355 days | 2% |
| Derek Drost | 8/10 | 3425 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3573 days | 1% |
| Chadd Holland | 10/10 | 3606 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3621 days | 1% |
| Antonio BENITEZ | 6/10 | 3694 days | 1% |
| Ana Guimaraes | 8/10 | 3735 days | 1% |
| Miaomace | 9/10 | 3787 days | 1% |
| Darwin Dean | 9/10 | 3942 days | 1% |
| Lenka Korinkova | 10/10 | 3988 days | 0% |
| Jiri Benda | 9/10 | 3988 days | 0% |
| Katharina Block | 9/10 | 3991 days | 0% |
| Mike Merrick | 8/10 | 3999 days | 1% |
| Andrew Cruickshank | 7/10 | 4000 days | 1% |
| Lieselotte Michels | 9/10 | 4033 days | 1% |
| Sebastian Sanne | 8/10 | 4044 days | 1% |
| Lindsay Berquist | 8/10 | 4305 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4335 days | 0% |
| Mike Fricker | 8/10 | 4335 days | 0% |
| Jesse Farrell | 8/10 | 4434 days | 1% |
| Rhi | 9/10 | 4517 days | 1% |
| Steve Warren | 8/10 | 4547 days | 1% |
| Team Kim&James | 8/10 | 4578 days | 1% |
| Matt & Sue Standish | 7/10 | 4700 days | 1% |
| auré bis | 7/10 | 4790 days | 1% |
| Judith & John Bishop | 8/10 | 5462 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.