Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Lowburn Harbour

Valid Reviews

109 Valid Reviews

The Lowburn Harbour experience has a total of 112 reviews. There are 109 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 109 valid reviews:

Rating Count Percentage
10/10 22
20%
9/10 26
24%
8/10 43
39%
7/10 14
13%
6/10 4
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.40% Average

The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.40% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

7 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 109 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 7 face-to-face reviews:

Rating Count Percentage
10/10 2
29%
9/10 2
29%
8/10 2
29%
7/10 1
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.14% Average

The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Fredrik 8/10 50 days 98%
Patrick 6/10 81 days 86%
inga vossebrink 9/10 81 days 99%
Diane n Dave 8/10 81 days 98%
Freedomcamper 10/10 81 days 100%
Mladen Savov 9/10 81 days 99%
Ryan 10/10 111 days 100%
Aaron 8/10 142 days 97%
Walvins 9/10 172 days 98%
Ann 9/10 385 days 91%
Nina S. Larsen 8/10 385 days 90%
Jim Dodd 9/10 416 days 90%
Jamie 7/10 416 days 84%
Patrick 8/10 447 days 87%
Holly 6/10 447 days 77%
Katrine 7/10 477 days 81%
Cholly 9/10 508 days 85%
Donna Harbidge 10/10 538 days 84%
Kelsie 10/10 569 days 82%
Basil 8/10 661 days 74%
Amy Fortin-Barrette 8/10 661 days 74%
Taylor Russell 10/10 661 days 75%
Christy 8/10 661 days 74%
Melanie 10/10 691 days 73%
Niff 7/10 691 days 68%
Fav 10/10 722 days 71%
Josh 7/10 722 days 66%
Emma Brownless 8/10 781 days 64%
Tom 8/10 781 days 64%
Tina Czaja 10/10 812 days 63%
Kathryn 8/10 1056 days 38%
Jess 10/10 1056 days 39%
Jenny 8/10 1056 days 38%
Jenna 8/10 1177 days 28%
Shykiwi 8/10 1177 days 28%
Bethan 8/10 1421 days 14%
Leon 10/10 1452 days 13%
Wai wai 9/10 1452 days 13%
Valg 8/10 1480 days 12%
Leslie 9/10 1511 days 10%
Daniel 9/10 1603 days 8%
Joanne 8/10 1603 days 8%
Justine 10/10 1725 days 6%
Jood 7/10 1817 days 5%
Liz Wade 7/10 1845 days 5%
Marianna 9/10 1846 days 5%
Linda 8/10 1846 days 5%
Sabine 8/10 1877 days 5%
Fer 9/10 1908 days 5%
Vasudev Rupanaguntla 10/10 1908 days 5%
Lisa 10/10 1938 days 5%
Ambs 8/10 1969 days 5%
Mike Sc 9/10 1969 days 5%
Taylor 8/10 2152 days 4%
Kipnkeri 10/10 2152 days 4%
Glen Marshall UK 9/10 2183 days 4%
Freya 8/10 2183 days 4%
Aisling 8/10 2183 days 4%
Clare & Gerry 10/10 2183 days 4%
Pat Burns 8/10 2183 days 4%
Mads Mossin 8/10 2183 days 4%
Pedro 10/10 2211 days 4%
Joanne 10/10 2273 days 4%
Eranda 10/10 2334 days 4%
Rugby 7/10 2334 days 4%
Mike Fricker 8/10 2334 days 4%
Raja Azizul 6/10 2334 days 3%
Sophie Skinner 9/10 2334 days 4%
Jonas R. 8/10 2334 days 4%
Sue 8/10 2426 days 4%
Christian Oerlemans 7/10 2560 days 3%
Katharina Pisarew 10/10 2582 days 2%
Fei Fei Lei 7/10 2597 days 2%
Meg X 9/10 2606 days 3%
Ricky Nurhayati 9/10 2609 days 3%
Ronald Daigneault 8/10 2631 days 2%
Debbie Lesurf 10/10 2638 days 3%
Grace White 7/10 2869 days 3%
P Poiraa 8/10 2919 days 3%
Michel Baumgartner 8/10 2923 days 3%
Craig Eagleton 8/10 2946 days 3%
Daniel Baeyens 9/10 2972 days 3%
Rhea Welsh-Hussain 9/10 2991 days 3%
Nicola Barlow 9/10 2998 days 3%
Derek Drost 8/10 3068 days 2%
Syed Mohd Muhafiz Syed Mohd Bakar 9/10 3216 days 2%
Chadd Holland 10/10 3249 days 2%
Sam Smith-Palomeque 8/10 3264 days 2%
Antonio BENITEZ 6/10 3337 days 2%
Ana Guimaraes 8/10 3378 days 2%
Miaomace 9/10 3430 days 2%
Darwin Dean 9/10 3585 days 1%
Lenka Korinkova 10/10 3631 days 1%
Jiri Benda 9/10 3631 days 1%
Katharina Block 9/10 3634 days 1%
Mike Merrick 8/10 3642 days 1%
Andrew Cruickshank 7/10 3643 days 1%
Lieselotte Michels 9/10 3676 days 1%
Sebastian Sanne 8/10 3687 days 1%
Lindsay Berquist 8/10 3948 days 1%
Justin globalgauthiers.blogspot.com 7/10 3978 days 1%
Mike Fricker 8/10 3978 days 1%
Jesse Farrell 8/10 4077 days 0%
Rhi 9/10 4160 days 0%
Steve Warren 8/10 4190 days 0%
Team Kim&James 8/10 4221 days 0%
Matt & Sue Standish 7/10 4343 days 0%
auré bis 7/10 4433 days 1%
Judith & John Bishop 8/10 5105 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.82% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.