G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
101 Valid Reviews
The Lowburn Harbour experience has a total of 104 reviews. There are 101 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 20 |
|
20% |
| 9/10 | 24 |
|
24% |
| 8/10 | 40 |
|
40% |
| 7/10 | 14 |
|
14% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.36% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.36% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aaron | 8/10 | 26 days | 99% |
| Walvins | 9/10 | 55 days | 100% |
| Ann | 9/10 | 269 days | 96% |
| Jim Dodd | 9/10 | 300 days | 95% |
| Jamie | 7/10 | 300 days | 89% |
| Patrick | 8/10 | 331 days | 93% |
| Holly | 6/10 | 331 days | 82% |
| Katrine | 7/10 | 361 days | 87% |
| Cholly | 9/10 | 392 days | 91% |
| Donna Harbidge | 10/10 | 421 days | 91% |
| Kelsie | 10/10 | 452 days | 89% |
| Basil | 8/10 | 544 days | 82% |
| Amy Fortin-Barrette | 8/10 | 544 days | 82% |
| Taylor Russell | 10/10 | 544 days | 84% |
| Christy | 8/10 | 544 days | 82% |
| Melanie | 10/10 | 575 days | 82% |
| Niff | 7/10 | 575 days | 76% |
| Fav | 10/10 | 606 days | 80% |
| Josh | 7/10 | 606 days | 74% |
| Emma Brownless | 8/10 | 665 days | 74% |
| Tom | 8/10 | 665 days | 74% |
| Tina Czaja | 10/10 | 696 days | 73% |
| Kathryn | 8/10 | 940 days | 49% |
| Jess | 10/10 | 940 days | 50% |
| Jenny | 8/10 | 940 days | 49% |
| Jenna | 8/10 | 1061 days | 38% |
| Shykiwi | 8/10 | 1061 days | 38% |
| Bethan | 8/10 | 1305 days | 20% |
| Leon | 10/10 | 1336 days | 19% |
| Wai wai | 9/10 | 1336 days | 19% |
| Valg | 8/10 | 1364 days | 17% |
| Leslie | 9/10 | 1395 days | 15% |
| Daniel | 9/10 | 1487 days | 11% |
| Joanne | 8/10 | 1487 days | 11% |
| Justine | 10/10 | 1608 days | 8% |
| Jood | 7/10 | 1701 days | 5% |
| Liz Wade | 7/10 | 1729 days | 5% |
| Marianna | 9/10 | 1730 days | 5% |
| Linda | 8/10 | 1730 days | 5% |
| Sabine | 8/10 | 1761 days | 5% |
| Fer | 9/10 | 1792 days | 5% |
| Vasudev Rupanaguntla | 10/10 | 1792 days | 5% |
| Lisa | 10/10 | 1822 days | 5% |
| Ambs | 8/10 | 1853 days | 5% |
| Mike Sc | 9/10 | 1853 days | 5% |
| Taylor | 8/10 | 2036 days | 4% |
| Kipnkeri | 10/10 | 2036 days | 5% |
| Glen Marshall UK | 9/10 | 2067 days | 4% |
| Freya | 8/10 | 2067 days | 4% |
| Aisling | 8/10 | 2067 days | 4% |
| Clare & Gerry | 10/10 | 2067 days | 4% |
| Pat Burns | 8/10 | 2067 days | 4% |
| Mads Mossin | 8/10 | 2067 days | 4% |
| Pedro | 10/10 | 2095 days | 4% |
| Joanne | 10/10 | 2157 days | 4% |
| Eranda | 10/10 | 2218 days | 4% |
| Rugby | 7/10 | 2218 days | 4% |
| Mike Fricker | 8/10 | 2218 days | 4% |
| Raja Azizul | 6/10 | 2218 days | 4% |
| Sophie Skinner | 9/10 | 2218 days | 4% |
| Jonas R. | 8/10 | 2218 days | 4% |
| Sue | 8/10 | 2309 days | 4% |
| Christian Oerlemans | 7/10 | 2444 days | 3% |
| Katharina Pisarew | 10/10 | 2466 days | 2% |
| Fei Fei Lei | 7/10 | 2481 days | 2% |
| Meg X | 9/10 | 2490 days | 4% |
| Ricky Nurhayati | 9/10 | 2493 days | 4% |
| Ronald Daigneault | 8/10 | 2515 days | 2% |
| Debbie Lesurf | 10/10 | 2522 days | 4% |
| Grace White | 7/10 | 2752 days | 3% |
| P Poiraa | 8/10 | 2803 days | 3% |
| Michel Baumgartner | 8/10 | 2807 days | 3% |
| Craig Eagleton | 8/10 | 2830 days | 3% |
| Daniel Baeyens | 9/10 | 2856 days | 3% |
| Rhea Welsh-Hussain | 9/10 | 2875 days | 3% |
| Nicola Barlow | 9/10 | 2882 days | 3% |
| Derek Drost | 8/10 | 2952 days | 3% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3100 days | 2% |
| Chadd Holland | 10/10 | 3133 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3148 days | 2% |
| Antonio BENITEZ | 6/10 | 3221 days | 2% |
| Ana Guimaraes | 8/10 | 3262 days | 2% |
| Miaomace | 9/10 | 3314 days | 2% |
| Darwin Dean | 9/10 | 3468 days | 2% |
| Lenka Korinkova | 10/10 | 3515 days | 1% |
| Jiri Benda | 9/10 | 3515 days | 1% |
| Katharina Block | 9/10 | 3518 days | 1% |
| Mike Merrick | 8/10 | 3526 days | 2% |
| Andrew Cruickshank | 7/10 | 3527 days | 1% |
| Lieselotte Michels | 9/10 | 3560 days | 1% |
| Sebastian Sanne | 8/10 | 3571 days | 1% |
| Lindsay Berquist | 8/10 | 3831 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 3862 days | 1% |
| Mike Fricker | 8/10 | 3862 days | 1% |
| Jesse Farrell | 8/10 | 3961 days | 0% |
| Rhi | 9/10 | 4044 days | 1% |
| Steve Warren | 8/10 | 4073 days | 0% |
| Team Kim&James | 8/10 | 4104 days | 0% |
| Matt & Sue Standish | 7/10 | 4227 days | 0% |
| auré bis | 7/10 | 4317 days | 0% |
| Judith & John Bishop | 8/10 | 4989 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.