Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
114 Valid Reviews
The Lowburn Harbour experience has a total of 117 reviews. There are 114 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 114 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
22% |
| 9/10 | 26 |
|
23% |
| 8/10 | 45 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.74% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.74% and is based on 114 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 114 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 17 days | 98% |
| Mercedesz | 10/10 | 17 days | 100% |
| Richard Bennett | 10/10 | 47 days | 100% |
| Rory M | 8/10 | 78 days | 98% |
| Jessica Heinrich | 10/10 | 320 days | 94% |
| Fredrik | 8/10 | 351 days | 91% |
| Patrick | 6/10 | 382 days | 79% |
| inga vossebrink | 9/10 | 382 days | 91% |
| Diane n Dave | 8/10 | 382 days | 90% |
| Freedomcamper | 10/10 | 382 days | 92% |
| Mladen Savov | 9/10 | 382 days | 91% |
| Ryan | 10/10 | 412 days | 90% |
| Aaron | 8/10 | 443 days | 87% |
| Walvins | 9/10 | 473 days | 86% |
| Ann | 9/10 | 686 days | 72% |
| Nina S. Larsen | 8/10 | 686 days | 72% |
| Jim Dodd | 9/10 | 717 days | 70% |
| Jamie | 7/10 | 717 days | 66% |
| Patrick | 8/10 | 748 days | 67% |
| Holly | 6/10 | 748 days | 59% |
| Katrine | 7/10 | 778 days | 61% |
| Cholly | 9/10 | 809 days | 62% |
| Donna Harbidge | 10/10 | 839 days | 60% |
| Kelsie | 10/10 | 870 days | 57% |
| Basil | 8/10 | 962 days | 47% |
| Amy Fortin-Barrette | 8/10 | 962 days | 47% |
| Taylor Russell | 10/10 | 962 days | 47% |
| Christy | 8/10 | 962 days | 47% |
| Melanie | 10/10 | 992 days | 45% |
| Niff | 7/10 | 992 days | 41% |
| Fav | 10/10 | 1023 days | 42% |
| Josh | 7/10 | 1023 days | 39% |
| Emma | 8/10 | 1082 days | 36% |
| Tom | 8/10 | 1082 days | 36% |
| Tina Czaja | 10/10 | 1113 days | 34% |
| Kathryn | 8/10 | 1357 days | 17% |
| Jess | 10/10 | 1357 days | 17% |
| Jenny | 8/10 | 1357 days | 17% |
| Jenna | 8/10 | 1478 days | 12% |
| Shykiwi | 8/10 | 1478 days | 12% |
| Bethan | 8/10 | 1722 days | 5% |
| Leon | 10/10 | 1753 days | 5% |
| Wai wai | 9/10 | 1753 days | 5% |
| Valg | 8/10 | 1781 days | 5% |
| Leslie | 9/10 | 1812 days | 5% |
| Daniel | 9/10 | 1904 days | 5% |
| Joanne | 8/10 | 1904 days | 5% |
| Justine | 10/10 | 2026 days | 5% |
| Jood | 7/10 | 2118 days | 4% |
| Liz Wade | 7/10 | 2146 days | 4% |
| Marianna | 9/10 | 2147 days | 4% |
| Linda | 8/10 | 2147 days | 4% |
| Sabine | 8/10 | 2178 days | 4% |
| Fer | 9/10 | 2209 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2209 days | 4% |
| Lisa | 10/10 | 2239 days | 4% |
| Ambs | 8/10 | 2270 days | 4% |
| Mike Sc | 9/10 | 2270 days | 4% |
| Taylor | 8/10 | 2453 days | 4% |
| Kipnkeri | 10/10 | 2453 days | 4% |
| Glen Marshall UK | 9/10 | 2484 days | 4% |
| Freya | 8/10 | 2484 days | 4% |
| Aisling | 8/10 | 2484 days | 4% |
| Clare & Gerry | 10/10 | 2484 days | 4% |
| Pat Burns | 8/10 | 2484 days | 4% |
| Mads Mossin | 8/10 | 2484 days | 4% |
| Pedro | 10/10 | 2512 days | 4% |
| Joanne | 10/10 | 2574 days | 4% |
| Eranda | 10/10 | 2635 days | 3% |
| Rugby | 7/10 | 2635 days | 3% |
| Mike Fricker | 8/10 | 2635 days | 3% |
| Raja Azizul | 6/10 | 2635 days | 3% |
| Sophie Skinner | 9/10 | 2635 days | 3% |
| Jonas R. | 8/10 | 2635 days | 3% |
| Sue | 8/10 | 2727 days | 3% |
| Christian Oerlemans | 7/10 | 2861 days | 3% |
| Katharina Pisarew | 10/10 | 2883 days | 2% |
| Fei Fei Lei | 7/10 | 2898 days | 2% |
| Meg X | 9/10 | 2907 days | 3% |
| Ricky Nurhayati | 9/10 | 2910 days | 3% |
| Ronald Daigneault | 8/10 | 2932 days | 2% |
| Debbie Lesurf | 10/10 | 2939 days | 3% |
| Grace White | 7/10 | 3170 days | 2% |
| P Poiraa | 8/10 | 3220 days | 2% |
| Michel Baumgartner | 8/10 | 3224 days | 2% |
| Craig Eagleton | 8/10 | 3247 days | 2% |
| Daniel Baeyens | 9/10 | 3273 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3292 days | 2% |
| Nicola Barlow | 9/10 | 3299 days | 2% |
| Derek Drost | 8/10 | 3369 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3517 days | 2% |
| Chadd Holland | 10/10 | 3550 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3565 days | 2% |
| Antonio BENITEZ | 6/10 | 3638 days | 1% |
| Ana Guimaraes | 8/10 | 3679 days | 1% |
| Miaomace | 9/10 | 3731 days | 1% |
| Darwin Dean | 9/10 | 3886 days | 1% |
| Lenka Korinkova | 10/10 | 3932 days | 1% |
| Jiri Benda | 9/10 | 3932 days | 1% |
| Katharina Block | 9/10 | 3935 days | 1% |
| Mike Merrick | 8/10 | 3943 days | 1% |
| Andrew Cruickshank | 7/10 | 3944 days | 1% |
| Lieselotte Michels | 9/10 | 3977 days | 1% |
| Sebastian Sanne | 8/10 | 3988 days | 1% |
| Lindsay Berquist | 8/10 | 4249 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4279 days | 0% |
| Mike Fricker | 8/10 | 4279 days | 0% |
| Jesse Farrell | 8/10 | 4378 days | 0% |
| Rhi | 9/10 | 4461 days | 1% |
| Steve Warren | 8/10 | 4491 days | 1% |
| Team Kim&James | 8/10 | 4522 days | 1% |
| Matt & Sue Standish | 7/10 | 4644 days | 1% |
| auré bis | 7/10 | 4734 days | 1% |
| Judith & John Bishop | 8/10 | 5406 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.