Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Oraka Reserve, Mahia.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Oraka Reserve, Mahia

Valid Reviews

30 Valid Reviews

The Oraka Reserve, Mahia experience has a total of 33 reviews. There are 30 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 30 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 valid reviews:

Rating Count Percentage
10/10 9
30%
9/10 6
20%
8/10 5
17%
7/10 4
13%
6/10 0
0%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 5
17%

74.00% Average

The raw data average (mean) for all the Oraka Reserve, Mahia valid reviews is 74.00% and is based on 30 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

80.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Marielle 8/10 62 days 100%
Robyn 7/10 305 days 90%
JiTaek Park 5/10 732 days 54%
TheFrenchTraveller 7/10 732 days 66%
Kate 7/10 732 days 66%
Julie 10/10 762 days 68%
Leon 10/10 762 days 68%
Paige 8/10 1035 days 40%
Jess 10/10 1066 days 38%
John Robert O'Connell 10/10 1280 days 22%
Olivia 8/10 1431 days 13%
The Dutchess 10/10 1553 days 9%
Jess 9/10 1828 days 5%
Tom 10/10 1981 days 4%
Madis Manni 1/10 2131 days 1%
Sally - Oraka 1/10 2254 days 1%
Evgeny Rodygin 1/10 2527 days 1%
Stu Williamson 1/10 2558 days 1%
Jan Hiltermann 7/10 2566 days 3%
India Clarke 1/10 2588 days 1%
Kirsty Gendall 8/10 2846 days 2%
Sylvain Schiber 10/10 2953 days 2%
Mr and Mrs B 9/10 2958 days 2%
Elizabeth Palmer 9/10 3258 days 2%
Flavio C 9/10 3511 days 1%
Stuart Cook 8/10 3553 days 0%
Graeme 9/10 3623 days 1%
C&P Macwhippy 10/10 3898 days 0%
Felix 10/10 3954 days 0%
Johannes J 9/10 4110 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Oraka Reserve, Mahia does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.99% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

83%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.