G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Haast River Motels and Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Haast River Motels and Holiday Park
Valid Reviews
67 Valid Reviews
The Haast River Motels and Holiday Park experience has a total of 69 reviews. There are 67 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 67 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
13% |
| 9/10 | 16 |
|
24% |
| 8/10 | 18 |
|
27% |
| 7/10 | 10 |
|
15% |
| 6/10 | 6 |
|
9% |
| 5/10 | 4 |
|
6% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
3% |
76.27% Average
The raw data average (mean) for all the Haast River Motels and Holiday Park valid reviews is 76.27% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
86.03%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Bea | 8/10 | 49 days | 100% |
| Kay | 10/10 | 171 days | 100% |
| Christopher Parker | 7/10 | 202 days | 92% |
| JEH | 10/10 | 202 days | 99% |
| Katrina | 10/10 | 262 days | 98% |
| Enrique | 9/10 | 323 days | 95% |
| Larissa | 10/10 | 323 days | 96% |
| Victoria | 7/10 | 354 days | 88% |
| Kelsie | 10/10 | 415 days | 92% |
| Kilee Leblanc | 9/10 | 537 days | 84% |
| Laz. | 8/10 | 537 days | 83% |
| Ju | 7/10 | 596 days | 75% |
| Gary | 9/10 | 596 days | 80% |
| Julia | 7/10 | 658 days | 71% |
| Shaun | 9/10 | 902 days | 54% |
| Shaun | 9/10 | 902 days | 54% |
| Lewis | 8/10 | 902 days | 53% |
| Ingrid | 9/10 | 1176 days | 29% |
| Gary Clarkson | 8/10 | 1326 days | 19% |
| Sandy | 7/10 | 1541 days | 9% |
| Anneke | 7/10 | 1663 days | 6% |
| Kerry | 9/10 | 1663 days | 6% |
| Danke Lee | 5/10 | 1663 days | 5% |
| A&E | 10/10 | 1815 days | 5% |
| I. Ionescu | 9/10 | 1998 days | 5% |
| Lisanne | 8/10 | 1998 days | 5% |
| Mirandah | 10/10 | 2029 days | 5% |
| Marinette Kegels | 8/10 | 2057 days | 4% |
| Pim and Martine | 8/10 | 2088 days | 4% |
| Ruddah | 8/10 | 2088 days | 4% |
| Scooper | 7/10 | 2210 days | 4% |
| Teb | 8/10 | 2272 days | 4% |
| Vaul10 | 3/10 | 2363 days | 2% |
| Candy | 8/10 | 2363 days | 4% |
| Antony Lewis | 6/10 | 2363 days | 3% |
| Maureen Barlow | 8/10 | 2380 days | 4% |
| Miria Gibson | 1/10 | 2394 days | 2% |
| Nadene Wheatley | 6/10 | 2510 days | 3% |
| Jozef Pinkerton | 6/10 | 2565 days | 3% |
| Geoff Steele | 8/10 | 2575 days | 3% |
| Isabel See | 2/10 | 2608 days | 2% |
| Laura Kudo | 7/10 | 2739 days | 3% |
| Josh Marks | 6/10 | 2771 days | 3% |
| Catherine Kay | 10/10 | 2802 days | 3% |
| dean madden | 5/10 | 2818 days | 2% |
| estelle D | 8/10 | 2849 days | 3% |
| Lyn Pobke | 8/10 | 3042 days | 3% |
| Caleigh | 10/10 | 3106 days | 1% |
| Colin von den Blobs | 9/10 | 3120 days | 2% |
| Ulrich Beckmann | 1/10 | 3142 days | 1% |
| Philippa and Adam | 8/10 | 3156 days | 2% |
| Mark Thorp | 5/10 | 3161 days | 2% |
| Antonio BENITEZ | 8/10 | 3184 days | 2% |
| Jacqui Deans | 9/10 | 3184 days | 2% |
| Yann Le Gac | 9/10 | 3414 days | 2% |
| Yvonne Wu | 6/10 | 3429 days | 2% |
| Robert Warner | 9/10 | 3518 days | 2% |
| Sebastian Sanne | 5/10 | 3533 days | 1% |
| Sunny Sailing | 7/10 | 3763 days | 1% |
| Sonja | 7/10 | 3914 days | 1% |
| Paul Wood | 9/10 | 3945 days | 1% |
| Elise Robson | 8/10 | 4128 days | 0% |
| K S | 8/10 | 4220 days | 0% |
| Bertiethebus | 9/10 | 4220 days | 0% |
| Craig Jones | 9/10 | 4279 days | 0% |
| Alex Laidlaw | 9/10 | 4317 days | 0% |
| roos wubben | 6/10 | 4326 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Haast River Motels and Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.42% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Haast River Motels and Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Haast River Motels and Holiday Park experience has been adjusted for 28 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 25 | -0.38% |
| 26 | -0.39% |
| 27 | -0.41% |
| 28 | -0.42% |
| 29 | -0.44% |
| 30 | -0.45% |
| 31 | -0.47% |
| … | … |
Balancing Adjustment
1.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.