Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for North Egmont Carparks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
North Egmont Carparks
Valid Reviews
45 Valid Reviews
The North Egmont Carparks experience has a total of 46 reviews. There are 45 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 45 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
38% |
| 9/10 | 17 |
|
38% |
| 8/10 | 5 |
|
11% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.89% Average
The raw data average (mean) for all the North Egmont Carparks valid reviews is 88.89% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 45 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 3 |
|
43% |
| 8/10 | 1 |
|
14% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.57% Average
The raw data average (mean) for all the North Egmont Carparks face-to-face reviews is 88.57% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| McLean | 8/10 | 110 days | 100% |
| Cam an | 9/10 | 200 days | 99% |
| Mladen Savov | 9/10 | 200 days | 99% |
| Milly Struthers | 5/10 | 291 days | 75% |
| Aaron | 9/10 | 291 days | 97% |
| Marie Perret | 10/10 | 627 days | 80% |
| Chloe | 9/10 | 627 days | 79% |
| Genevieve | 10/10 | 780 days | 67% |
| James Kidston | 10/10 | 841 days | 61% |
| Isa | 9/10 | 869 days | 58% |
| Michael Habel | 10/10 | 961 days | 49% |
| Scott D | 9/10 | 961 days | 48% |
| Archie O. | 9/10 | 992 days | 45% |
| BonnieBE | 10/10 | 992 days | 46% |
| Leet | 10/10 | 1084 days | 37% |
| Emma | 9/10 | 1752 days | 5% |
| M+K | 10/10 | 1814 days | 5% |
| Dom | 9/10 | 1965 days | 5% |
| Steve Jenkins | 10/10 | 2088 days | 5% |
| Mik Jennings | 9/10 | 2118 days | 4% |
| Charlotte | 8/10 | 2180 days | 4% |
| Andy and Julia | 10/10 | 2270 days | 4% |
| TP&MM | 5/10 | 2302 days | 3% |
| Freya | 7/10 | 2330 days | 4% |
| jcastl | 10/10 | 2422 days | 4% |
| Andrew Attree | 10/10 | 2453 days | 4% |
| Luis Vigil Vidal | 10/10 | 2709 days | 2% |
| Verena Fendt | 9/10 | 3105 days | 2% |
| Ernst Mayerhofer | 6/10 | 3148 days | 2% |
| Felix Bröder | 7/10 | 3198 days | 2% |
| Alesha Wade | 10/10 | 3210 days | 2% |
| Max Brunner | 9/10 | 3480 days | 2% |
| Stephanie Piou | 9/10 | 3753 days | 1% |
| holidaymad from Solihull | 8/10 | 3821 days | 1% |
| Mike Fricker | 9/10 | 4097 days | 0% |
| Alex | 9/10 | 4106 days | 0% |
| Malcolm & Susan | 10/10 | 4127 days | 0% |
| Roy Matthieu | 7/10 | 4139 days | 0% |
| Cindy Benayoum | 8/10 | 4139 days | 0% |
| ManuKris | 8/10 | 4187 days | 0% |
| Team Kim&James | 10/10 | 4340 days | 0% |
| Katherine | 9/10 | 4486 days | 1% |
| Ben Martin | 10/10 | 4486 days | 1% |
| Nick Morrison | 9/10 | 4493 days | 1% |
| Clive | 10/10 | 4521 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. North Egmont Carparks does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.