Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

68 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 69 reviews. There are 68 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 68 valid reviews:

Rating Count Percentage
10/10 17
25%
9/10 15
22%
8/10 20
29%
7/10 13
19%
6/10 1
1%
5/10 1
1%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.97% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 83.97% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Maguelonne 4/10 36 days 66%
Elodie 10/10 158 days 100%
RGill 8/10 189 days 97%
Miriam 10/10 219 days 99%
Felicia 7/10 219 days 92%
Marine 8/10 250 days 96%
Graeme mac 10/10 309 days 96%
Mladen Savov 10/10 309 days 96%
K M 9/10 340 days 94%
Mathieu 10/10 401 days 92%
Milly Struthers 8/10 431 days 89%
Aaron 7/10 431 days 84%
Walvins 10/10 431 days 91%
A King 8/10 493 days 86%
AJC 5/10 493 days 66%
Holly 7/10 554 days 78%
Valg 8/10 584 days 80%
Holly 9/10 615 days 79%
Linda 8/10 644 days 76%
Dale Robinson 8/10 706 days 71%
Agnes 9/10 706 days 72%
Gunnar&Maria 8/10 706 days 71%
Pickles 8/10 736 days 68%
Mayla 8/10 736 days 68%
Marie Perret 9/10 767 days 66%
Maartje 7/10 797 days 60%
Fluid 10/10 797 days 64%
Henry 9/10 828 days 61%
J Ryder 10/10 859 days 58%
KiwiSauce 7/10 859 days 54%
Jolanda Krikke 8/10 859 days 57%
Paul 10/10 920 days 52%
Julie 9/10 920 days 52%
Christa 9/10 920 days 52%
Paul 9/10 920 days 52%
Shel 6/10 950 days 42%
wvdbos 7/10 950 days 46%
HJR 10/10 950 days 49%
Matthew 9/10 1009 days 43%
Isa 9/10 1009 days 43%
Haze 7/10 1009 days 40%
Willow 9/10 1040 days 40%
Paige Hayward 8/10 1101 days 34%
BerryD 9/10 1162 days 30%
Leet 8/10 1224 days 25%
Curtis 10/10 1285 days 21%
Juni 9/10 1405 days 14%
Keybags 10/10 1711 days 5%
Tessie 9/10 1739 days 5%
Rey 7/10 1801 days 4%
Natalie 10/10 1954 days 4%
Carl Bright 10/10 1954 days 4%
Dave 8/10 1984 days 4%
Lauren 10/10 2015 days 4%
Peter 9/10 2136 days 4%
Dennis Rijbroek 7/10 2258 days 3%
Adam 7/10 2258 days 3%
Mark Jarvis 7/10 2258 days 3%
Clare & Gerry 10/10 2442 days 3%
Pat Burns 7/10 2442 days 3%
Marion & Leonie 8/10 2470 days 3%
Anni 8/10 2501 days 3%
jofa972 8/10 2776 days 2%
Judy Aspinall 7/10 3126 days 2%
Beth Goodrich 8/10 3396 days 1%
Michal 10/10 3755 days 0%
Berni Hart 8/10 3902 days 0%
Cherie Marshall 8/10 3967 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.95% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.