Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

60 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 61 reviews. There are 60 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 60 valid reviews:

Rating Count Percentage
10/10 13
22%
9/10 15
25%
8/10 18
30%
7/10 12
20%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.00% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 84.00% and is based on 60 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
K M 9/10 17 days 99%
Mathieu 10/10 78 days 100%
Milly Struthers 8/10 108 days 98%
Aaron 7/10 108 days 93%
Walvins 10/10 108 days 100%
A King 8/10 170 days 97%
AJC 5/10 170 days 75%
Holly 7/10 231 days 90%
Valg 8/10 261 days 94%
Holly 9/10 292 days 94%
Linda 8/10 321 days 92%
Dale Robinson 8/10 383 days 90%
Agnes 9/10 383 days 91%
Gunnar&Maria 8/10 383 days 90%
Pickles 8/10 413 days 89%
Mayla 8/10 413 days 89%
Marie Perret 9/10 444 days 88%
Maartje 7/10 474 days 81%
Fluid 10/10 474 days 87%
Henry 9/10 505 days 85%
J Ryder 10/10 536 days 84%
KiwiSauce 7/10 536 days 78%
Jolanda Krikke 8/10 536 days 82%
Paul 10/10 597 days 80%
Julie 9/10 597 days 79%
Christa 9/10 597 days 79%
Paul 9/10 597 days 79%
Shel 6/10 627 days 67%
wvdbos 7/10 627 days 72%
HJR 10/10 627 days 78%
Matthew 9/10 686 days 72%
Isa 9/10 686 days 72%
Haze 7/10 686 days 68%
Willow 9/10 717 days 70%
Paige Hayward 8/10 778 days 64%
BerryD 9/10 839 days 59%
Leet 8/10 901 days 52%
Curtis 10/10 962 days 47%
Juni 9/10 1082 days 35%
Keybags 10/10 1388 days 15%
Tessie 9/10 1416 days 13%
Rey 7/10 1478 days 10%
Natalie 10/10 1631 days 6%
Carl Bright 10/10 1631 days 6%
Dave 8/10 1661 days 5%
Lauren 10/10 1692 days 5%
Peter 9/10 1813 days 4%
Dennis Rijbroek 7/10 1935 days 3%
Adam 7/10 1935 days 3%
Mark Jarvis 7/10 1935 days 3%
Clare & Gerry 10/10 2119 days 3%
Pat Burns 7/10 2119 days 3%
Marion & Leonie 8/10 2147 days 3%
Anni 8/10 2178 days 3%
jofa972 8/10 2453 days 2%
Judy Aspinall 7/10 2803 days 1%
Beth Goodrich 8/10 3073 days 1%
Michal 10/10 3432 days 0%
Berni Hart 8/10 3579 days 0%
Cherie Marshall 8/10 3644 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.97% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.