Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

69 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 70 reviews. There are 69 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 69 valid reviews:

Rating Count Percentage
10/10 18
26%
9/10 15
22%
8/10 20
29%
7/10 13
19%
6/10 1
1%
5/10 1
1%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.20% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 84.20% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kirsty 10/10 47 days 100%
Maguelonne 4/10 78 days 65%
Elodie 10/10 199 days 98%
RGill 8/10 230 days 95%
Miriam 10/10 261 days 96%
Felicia 7/10 261 days 89%
Marine 8/10 292 days 93%
Graeme mac 10/10 351 days 93%
Mladen Savov 10/10 351 days 93%
K M 9/10 382 days 91%
Mathieu 10/10 443 days 89%
Milly Struthers 8/10 472 days 86%
Aaron 7/10 472 days 81%
Walvins 10/10 472 days 87%
A King 8/10 534 days 82%
AJC 5/10 534 days 64%
Holly 7/10 595 days 74%
Valg 8/10 626 days 76%
Holly 9/10 657 days 75%
Linda 8/10 686 days 72%
Dale Robinson 8/10 748 days 67%
Agnes 9/10 748 days 67%
Gunnar&Maria 8/10 748 days 67%
Pickles 8/10 778 days 64%
Mayla 8/10 778 days 64%
Marie Perret 9/10 809 days 62%
Maartje 7/10 838 days 56%
Fluid 10/10 838 days 60%
Henry 9/10 869 days 56%
J Ryder 10/10 900 days 54%
KiwiSauce 7/10 900 days 50%
Jolanda Krikke 8/10 900 days 52%
Paul 10/10 961 days 47%
Julie 9/10 961 days 47%
Christa 9/10 961 days 47%
Paul 9/10 961 days 47%
Shel 6/10 992 days 38%
wvdbos 7/10 992 days 41%
HJR 10/10 992 days 44%
Matthew 9/10 1051 days 38%
Isa 9/10 1051 days 38%
Haze 7/10 1051 days 36%
Willow 9/10 1082 days 36%
Paige Hayward 8/10 1143 days 30%
BerryD 9/10 1203 days 26%
Leet 8/10 1265 days 22%
Curtis 10/10 1326 days 19%
Juni 9/10 1447 days 12%
Keybags 10/10 1753 days 5%
Tessie 9/10 1781 days 4%
Rey 7/10 1843 days 4%
Natalie 10/10 1995 days 4%
Carl Bright 10/10 1995 days 4%
Dave 8/10 2025 days 4%
Lauren 10/10 2056 days 4%
Peter 9/10 2178 days 4%
Dennis Rijbroek 7/10 2299 days 3%
Adam 7/10 2299 days 3%
Mark Jarvis 7/10 2299 days 3%
Clare & Gerry 10/10 2484 days 3%
Pat Burns 7/10 2484 days 3%
Marion & Leonie 8/10 2512 days 3%
Anni 8/10 2543 days 3%
jofa972 8/10 2818 days 2%
Judy Aspinall 7/10 3167 days 2%
Beth Goodrich 8/10 3437 days 1%
Michal 10/10 3796 days 0%
Berni Hart 8/10 3944 days 0%
Cherie Marshall 8/10 4009 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.85% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.