Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

64 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 65 reviews. There are 64 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 64 valid reviews:

Rating Count Percentage
10/10 16
25%
9/10 15
23%
8/10 19
30%
7/10 12
19%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.69% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 84.69% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

85.43%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Miriam 10/10 14 days 100%
Marine 8/10 45 days 98%
Graeme mac 10/10 104 days 99%
Mladen Savov 10/10 104 days 99%
K M 9/10 135 days 98%
Mathieu 10/10 196 days 98%
Milly Struthers 8/10 226 days 95%
Aaron 7/10 226 days 90%
Walvins 10/10 226 days 97%
A King 8/10 288 days 93%
AJC 5/10 288 days 72%
Holly 7/10 349 days 86%
Valg 8/10 379 days 90%
Holly 9/10 410 days 89%
Linda 8/10 439 days 87%
Dale Robinson 8/10 501 days 84%
Agnes 9/10 501 days 85%
Gunnar&Maria 8/10 501 days 84%
Pickles 8/10 531 days 82%
Mayla 8/10 531 days 82%
Marie Perret 9/10 562 days 81%
Maartje 7/10 592 days 74%
Fluid 10/10 592 days 80%
Henry 9/10 623 days 77%
J Ryder 10/10 654 days 75%
KiwiSauce 7/10 654 days 70%
Jolanda Krikke 8/10 654 days 74%
Paul 10/10 715 days 70%
Julie 9/10 715 days 70%
Christa 9/10 715 days 70%
Paul 9/10 715 days 70%
Shel 6/10 745 days 58%
wvdbos 7/10 745 days 63%
HJR 10/10 745 days 68%
Matthew 9/10 804 days 62%
Isa 9/10 804 days 62%
Haze 7/10 804 days 58%
Willow 9/10 835 days 59%
Paige Hayward 8/10 896 days 53%
BerryD 9/10 957 days 47%
Leet 8/10 1019 days 41%
Curtis 10/10 1080 days 36%
Juni 9/10 1200 days 26%
Keybags 10/10 1506 days 10%
Tessie 9/10 1534 days 9%
Rey 7/10 1596 days 6%
Natalie 10/10 1749 days 4%
Carl Bright 10/10 1749 days 4%
Dave 8/10 1779 days 4%
Lauren 10/10 1810 days 4%
Peter 9/10 1931 days 4%
Dennis Rijbroek 7/10 2053 days 3%
Adam 7/10 2053 days 3%
Mark Jarvis 7/10 2053 days 3%
Clare & Gerry 10/10 2237 days 3%
Pat Burns 7/10 2237 days 3%
Marion & Leonie 8/10 2265 days 3%
Anni 8/10 2296 days 3%
jofa972 8/10 2571 days 2%
Judy Aspinall 7/10 2921 days 1%
Beth Goodrich 8/10 3191 days 1%
Michal 10/10 3550 days 0%
Berni Hart 8/10 3697 days 0%
Cherie Marshall 8/10 3762 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.74% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.