Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wairau Diversion Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
71 Valid Reviews
The Wairau Diversion Reserve experience has a total of 85 reviews. There are 71 valid reviews that are included when calculating the ranking score and 14 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 71 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 23 |
|
32% |
9/10 | 18 |
|
25% |
8/10 | 19 |
|
27% |
7/10 | 6 |
|
8% |
6/10 | 2 |
|
3% |
5/10 | 1 |
|
1% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
1% |
2/10 | 1 |
|
1% |
1/10 | 0 |
|
0% |
85.63% Average
The raw data average (mean) for all the Wairau Diversion Reserve valid reviews is 85.63% and is based on 71 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
83.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Cucamest | 8/10 | 31 days | 99% |
Len Cons | 8/10 | 92 days | 98% |
Matt | 10/10 | 123 days | 100% |
BonnieBE | 7/10 | 731 days | 65% |
Dana | 10/10 | 854 days | 59% |
Cymen Crick | 7/10 | 1065 days | 35% |
Alicia | 7/10 | 1066 days | 35% |
EvaBelle | 9/10 | 1066 days | 37% |
Marianne | 2/10 | 1066 days | 17% |
Vanessa | 8/10 | 1280 days | 21% |
Adventure B4 Dementia | 7/10 | 1341 days | 17% |
Valg | 7/10 | 1341 days | 17% |
La Vie | 10/10 | 1341 days | 18% |
Felix | 8/10 | 1400 days | 15% |
Susan | 9/10 | 1400 days | 15% |
Liv | 9/10 | 1400 days | 15% |
Shalamar | 8/10 | 1431 days | 13% |
Tammy & Nigel | 10/10 | 1461 days | 12% |
Kevin and Dorothy | 8/10 | 1492 days | 11% |
Shar-ron & Jim | 8/10 | 1522 days | 10% |
Shans | 8/10 | 1614 days | 7% |
Jack Moxon | 9/10 | 1706 days | 5% |
Cody | 9/10 | 1706 days | 5% |
Gini | 8/10 | 1706 days | 5% |
Salkinnoma | 9/10 | 1766 days | 5% |
Richard & Chris, UK | 9/10 | 1766 days | 5% |
A smith | 10/10 | 1797 days | 5% |
Mark | 10/10 | 1797 days | 5% |
Dennis Rijbroek | 6/10 | 1888 days | 4% |
Michael | 3/10 | 2011 days | 2% |
Rick’d | 10/10 | 2041 days | 4% |
Emma & Tom | 9/10 | 2041 days | 4% |
Georgia | 8/10 | 2072 days | 4% |
Hope | 8/10 | 2100 days | 4% |
Aisling | 9/10 | 2100 days | 4% |
Ceri | 10/10 | 2100 days | 4% |
Gareth Jones | 8/10 | 2100 days | 4% |
Glen Marshall UK | 10/10 | 2100 days | 4% |
Dan | 9/10 | 2131 days | 4% |
Marinette Kegels | 5/10 | 2131 days | 3% |
Flatlanders | 9/10 | 2131 days | 4% |
Martin | 10/10 | 2162 days | 4% |
Sian | 10/10 | 2162 days | 4% |
Ymke Huisman | 9/10 | 2162 days | 4% |
Maëlle Salmon | 9/10 | 2162 days | 4% |
Angela | 8/10 | 2223 days | 4% |
Axel | 9/10 | 2223 days | 4% |
N&V | 8/10 | 2223 days | 4% |
Mischa | 10/10 | 2223 days | 4% |
Lilith Prins | 10/10 | 2507 days | 3% |
Lucie B | 6/10 | 2757 days | 2% |
Tracey Leyston | 10/10 | 2812 days | 3% |
Florence Boinay | 10/10 | 2837 days | 3% |
Katie Ball | 10/10 | 2863 days | 2% |
Vanessa Moutic | 10/10 | 2915 days | 2% |
Mathieu Quintard | 10/10 | 2937 days | 2% |
Jessica Stokes | 7/10 | 3036 days | 2% |
Jessica Powell | 10/10 | 3058 days | 2% |
Michael Quinn | 10/10 | 3094 days | 2% |
renee verwey | 10/10 | 3190 days | 2% |
Zdenda Barvinek | 8/10 | 3219 days | 2% |
Jean-Michel Sautter | 8/10 | 3223 days | 2% |
Ana Guimaraes | 8/10 | 3267 days | 2% |
leo lionheart | 10/10 | 3381 days | 1% |
Yann Le Gac | 9/10 | 3471 days | 1% |
Ian | 9/10 | 3562 days | 1% |
David Cowling | 8/10 | 3642 days | 1% |
kim | 10/10 | 3713 days | 1% |
Mike Fricker | 8/10 | 3867 days | 0% |
Cymen Crick | 9/10 | 3957 days | 0% |
Mary Carter | 9/10 | 4110 days | 0% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Wairau Diversion Reserve does not meet the criteria for any of these adjustments to apply.
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.