Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Boyes Beach Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Boyes Beach Reserve
Valid Reviews
38 Valid Reviews
The Boyes Beach Reserve experience has a total of 40 reviews. There are 38 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 38 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
8% |
| 9/10 | 6 |
|
16% |
| 8/10 | 14 |
|
37% |
| 7/10 | 7 |
|
18% |
| 6/10 | 2 |
|
5% |
| 5/10 | 3 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
8% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
73.95% Average
The raw data average (mean) for all the Boyes Beach Reserve valid reviews is 73.95% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
67.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Bree | 7/10 | 63 days | 100% |
| River | 7/10 | 733 days | 69% |
| Jaida | 5/10 | 1037 days | 33% |
| Nina | 7/10 | 1098 days | 35% |
| CJ | 5/10 | 1402 days | 12% |
| Joannda | 6/10 | 1433 days | 13% |
| A Brad in a van | 3/10 | 1463 days | 7% |
| Jennifer Millar | 8/10 | 1616 days | 8% |
| Piotr Kostiw | 3/10 | 1799 days | 3% |
| Sarah | 7/10 | 2043 days | 4% |
| JT | 8/10 | 2102 days | 5% |
| Liam Gardiner | 5/10 | 2520 days | 3% |
| Minnie Hayes | 9/10 | 2547 days | 4% |
| Roger | 8/10 | 2759 days | 3% |
| Mailhos Cécile | 10/10 | 2807 days | 3% |
| Jeff Carmean | 6/10 | 2813 days | 3% |
| Gena Bond | 8/10 | 2831 days | 3% |
| Andy Bond | 9/10 | 2831 days | 3% |
| Greg MacFire | 8/10 | 2900 days | 3% |
| Tanja Laube | 8/10 | 3156 days | 2% |
| renee verwey | 8/10 | 3192 days | 2% |
| Bridget Brebner | 8/10 | 3204 days | 2% |
| Pedersen Family | 9/10 | 3234 days | 2% |
| Miaomace | 7/10 | 3266 days | 2% |
| Nicky Hurst | 10/10 | 3520 days | 2% |
| Jade Wright | 3/10 | 3570 days | 1% |
| Julia Emery | 10/10 | 3579 days | 2% |
| Wils | 8/10 | 3603 days | 1% |
| Ally Cook | 7/10 | 3620 days | 1% |
| bzh974 | 8/10 | 3624 days | 1% |
| Daniel Capener | 9/10 | 3778 days | 1% |
| Lee Whitley | 8/10 | 3808 days | 1% |
| Sophia | 9/10 | 3917 days | 0% |
| Piotr Jurkowski | 9/10 | 3944 days | 0% |
| Jade Fleming | 7/10 | 4020 days | 1% |
| Will and Taylor | 8/10 | 4324 days | 0% |
| Cymen Crick | 8/10 | 4324 days | 0% |
| Peter | 8/10 | 4690 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Boyes Beach Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
8.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.