Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Opuha.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Lake Opuha
Valid Reviews
56 Valid Reviews
The Lake Opuha experience has a total of 57 reviews. There are 56 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 56 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 56 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 20 |
|
36% |
| 9/10 | 11 |
|
20% |
| 8/10 | 11 |
|
20% |
| 7/10 | 6 |
|
11% |
| 6/10 | 6 |
|
11% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
2% |
| 1/10 | 0 |
|
0% |
84.11% Average
The raw data average (mean) for all the Lake Opuha valid reviews is 84.11% and is based on 56 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
83.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pete | 10/10 | 53 days | 100% |
| Nancy Campbell | 9/10 | 145 days | 98% |
| Holly | 7/10 | 329 days | 87% |
| Valg | 8/10 | 359 days | 91% |
| Alex | 10/10 | 419 days | 90% |
| Stan | 8/10 | 450 days | 87% |
| Katie | 8/10 | 450 days | 87% |
| Leon | 8/10 | 511 days | 83% |
| Kristyl | 6/10 | 511 days | 73% |
| Alex Byrne | 10/10 | 572 days | 81% |
| Kenneth | 7/10 | 603 days | 74% |
| Jasmin | 9/10 | 756 days | 67% |
| Shykiwi | 2/10 | 815 days | 28% |
| AMR | 10/10 | 815 days | 62% |
| Daniel | 9/10 | 846 days | 59% |
| Valg | 7/10 | 1149 days | 29% |
| C Golding | 10/10 | 1545 days | 9% |
| Dulan | 6/10 | 1698 days | 5% |
| Heather | 4/10 | 1729 days | 3% |
| Michaela | 9/10 | 1911 days | 4% |
| GM | 8/10 | 1942 days | 4% |
| Donna | 9/10 | 1972 days | 4% |
| Adam | 7/10 | 2003 days | 4% |
| Brendan Trotter | 6/10 | 2095 days | 4% |
| Katy | 10/10 | 2186 days | 4% |
| Kidds on the move | 9/10 | 2186 days | 4% |
| Freya | 10/10 | 2245 days | 4% |
| From DK | 9/10 | 2276 days | 4% |
| Elian Lefebvre | 10/10 | 2276 days | 4% |
| Philip Page | 9/10 | 2368 days | 4% |
| Mischa | 10/10 | 2368 days | 4% |
| Sophie Skinner | 8/10 | 2368 days | 4% |
| Jonas R. | 10/10 | 2368 days | 4% |
| Holly Bartholomew | 10/10 | 2398 days | 4% |
| Kiri Edwards | 7/10 | 2460 days | 3% |
| Charlesbrooksphotographer | 9/10 | 2521 days | 3% |
| Robin | 10/10 | 2551 days | 3% |
| Anna | 10/10 | 2582 days | 3% |
| DARYL EVANS | 10/10 | 2582 days | 3% |
| Tristan & Jolie | 9/10 | 2582 days | 3% |
| Nadene Wheatley | 10/10 | 2698 days | 3% |
| Bernd das Brot | 8/10 | 2702 days | 3% |
| Carrie Brightwell | 10/10 | 2872 days | 3% |
| Bruce Graham | 9/10 | 2890 days | 3% |
| Puneet Mishra | 10/10 | 3092 days | 2% |
| Sarah Elphinstone | 10/10 | 3092 days | 2% |
| Kevin | 8/10 | 3121 days | 2% |
| Glenn Watkins | 8/10 | 3301 days | 2% |
| Michael Bowles | 10/10 | 3618 days | 1% |
| Wyklicky | 7/10 | 3651 days | 1% |
| Falko Salbert | 6/10 | 3743 days | 1% |
| Tom Guthknecht | 6/10 | 4006 days | 0% |
| Penny Lee | 8/10 | 4016 days | 0% |
| Rhi | 8/10 | 4194 days | 0% |
| sitges10 | 10/10 | 4559 days | 1% |
| Graeme | 6/10 | 4833 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Opuha does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.