Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Q Box Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Q Box Motorhome Park
Valid Reviews
87 Valid Reviews
The Q Box Motorhome Park experience has a total of 91 reviews. There are 87 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
5% |
| 9/10 | 15 |
|
17% |
| 8/10 | 27 |
|
31% |
| 7/10 | 11 |
|
13% |
| 6/10 | 11 |
|
13% |
| 5/10 | 5 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
6% |
| 2/10 | 5 |
|
6% |
| 1/10 | 2 |
|
2% |
68.28% Average
The raw data average (mean) for all the Q Box Motorhome Park valid reviews is 68.28% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
36 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 87 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 36 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 7 |
|
19% |
| 8/10 | 19 |
|
53% |
| 7/10 | 5 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
78.33% Average
The raw data average (mean) for all the Q Box Motorhome Park face-to-face reviews is 78.33% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Viktoria | 6/10 | 26 days | 100% |
| Ofir | 2/10 | 85 days | 53% |
| Jamie | 7/10 | 451 days | 96% |
| Paulo | 4/10 | 573 days | 62% |
| Or Guz | 3/10 | 785 days | 41% |
| Patrick Reuvers | 2/10 | 785 days | 34% |
| Trui Waalwijk | 6/10 | 816 days | 62% |
| Julia | 7/10 | 847 days | 64% |
| Romy De Bruin | 8/10 | 877 days | 64% |
| Paul Dempsey | 3/10 | 877 days | 35% |
| Caolan Harvey | 9/10 | 877 days | 65% |
| HAJOON PARK | 10/10 | 938 days | 58% |
| Georgia | 9/10 | 1515 days | 12% |
| Dan | 8/10 | 1577 days | 10% |
| Marnie | 8/10 | 1912 days | 5% |
| Lisa | 8/10 | 1973 days | 5% |
| Celly | 8/10 | 2218 days | 5% |
| Dan | 5/10 | 2308 days | 4% |
| sally m | 9/10 | 2491 days | 4% |
| Harriet Smith | 8/10 | 2948 days | 3% |
| Marcel G | 2/10 | 3051 days | 1% |
| Helen Keck | 6/10 | 3165 days | 2% |
| Beth Goodrich | 5/10 | 3172 days | 2% |
| Alicia McCormick | 6/10 | 3182 days | 2% |
| Monique Schreiner | 9/10 | 3190 days | 3% |
| Nipon Assanuk | 6/10 | 3267 days | 2% |
| Susanne Muller | 6/10 | 3282 days | 2% |
| Jenny Adams | 7/10 | 3295 days | 2% |
| Sara Dimnik | 7/10 | 3295 days | 2% |
| Bert Strijtveen | 5/10 | 3334 days | 2% |
| Craig Dawson | 9/10 | 3432 days | 2% |
| Harriet Bramley | 6/10 | 3498 days | 2% |
| Fabien Metro | 3/10 | 3530 days | 1% |
| Saskia Luecke | 6/10 | 3610 days | 2% |
| Daniel Jurt | 3/10 | 3620 days | 1% |
| Nils Holdack | 2/10 | 3640 days | 1% |
| Natalia Lukito | 6/10 | 3686 days | 1% |
| Elles Janssen | 7/10 | 3737 days | 1% |
| ct2034 | 1/10 | 3737 days | 1% |
| imran pariyani | 9/10 | 3747 days | 1% |
| Jam Boggomann | 7/10 | 3765 days | 1% |
| Paul de Bruijn | 8/10 | 3779 days | 1% |
| Sina Leidig | 9/10 | 3798 days | 1% |
| Robert Webber | 1/10 | 3798 days | 1% |
| Martin Sajdok | 3/10 | 4015 days | 0% |
| Jesper Henriksen | 8/10 | 4039 days | 1% |
| Helene Andersen | 7/10 | 4039 days | 1% |
| Douglas Dean | 8/10 | 4044 days | 1% |
| Linus Larsson | 4/10 | 4050 days | 0% |
| Andrew Magill | 9/10 | 4050 days | 1% |
| Anna Guzewiez | 7/10 | 4063 days | 1% |
| Simon Tanguy | 8/10 | 4063 days | 1% |
| Inga Memmen | 9/10 | 4070 days | 1% |
| Richard van den Bosch | 8/10 | 4088 days | 1% |
| Ina Daubenbuechel | 9/10 | 4088 days | 1% |
| Uta Dingebauer | 9/10 | 4088 days | 1% |
| Julia Amberger | 8/10 | 4094 days | 1% |
| Annalina Drebald | 9/10 | 4094 days | 1% |
| Nicolas Trezeguet | 8/10 | 4104 days | 1% |
| Jesse Farrell | 8/10 | 4112 days | 1% |
| Jeremy Maurer | 8/10 | 4134 days | 1% |
| Erin Decker | 5/10 | 4134 days | 0% |
| 2 tent travelers from Montreal | 6/10 | 4134 days | 0% |
| Elise Robson | 7/10 | 4317 days | 0% |
| Deon Bossenger | 9/10 | 4378 days | 0% |
| shaynne thompson | 6/10 | 4378 days | 0% |
| Marla Fogh | 9/10 | 4392 days | 1% |
| Wayne Kerr | 5/10 | 4396 days | 1% |
| Abby Rescr | 8/10 | 4409 days | 1% |
| Frederick Dean | 8/10 | 4409 days | 1% |
| Helen Dean | 8/10 | 4409 days | 1% |
| Joey Mertzig | 8/10 | 4426 days | 1% |
| Alison Langley | 8/10 | 4481 days | 1% |
| Michael Kretzschmar | 8/10 | 4485 days | 1% |
| Andreas and Christine and Nora Busch | 8/10 | 4498 days | 1% |
| David | 10/10 | 4529 days | 1% |
| Moni01 | 2/10 | 4743 days | 1% |
| Laura vanGool | 8/10 | 4759 days | 1% |
| Emma Bagguley | 10/10 | 4781 days | 1% |
| R Straathof | 8/10 | 4790 days | 1% |
| Jessica Lane | 9/10 | 4800 days | 1% |
| DJohnson | 8/10 | 4956 days | 1% |
| Marc Edwards | 8/10 | 5098 days | 1% |
| Sean Brownell | 7/10 | 5109 days | 1% |
| Sophie Burge | 7/10 | 5117 days | 1% |
| Michaela Strohmarer | 10/10 | 5132 days | 1% |
| Carolin Moberg | 8/10 | 5145 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Q Box Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Q Box Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Q Box Motorhome Park experience has been adjusted for 1 day. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| … | … |
Balancing Adjustment
12.27% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.