Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Q Box Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Q Box Motorhome Park
Valid Reviews
85 Valid Reviews
The Q Box Motorhome Park experience has a total of 89 reviews. There are 85 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 85 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
5% |
| 9/10 | 15 |
|
18% |
| 8/10 | 27 |
|
32% |
| 7/10 | 11 |
|
13% |
| 6/10 | 10 |
|
12% |
| 5/10 | 5 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
6% |
| 2/10 | 4 |
|
5% |
| 1/10 | 2 |
|
2% |
68.94% Average
The raw data average (mean) for all the Q Box Motorhome Park valid reviews is 68.94% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
36 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 85 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 36 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 7 |
|
19% |
| 8/10 | 19 |
|
53% |
| 7/10 | 5 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
78.33% Average
The raw data average (mean) for all the Q Box Motorhome Park face-to-face reviews is 78.33% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jamie | 7/10 | 260 days | 100% |
| Paulo | 4/10 | 382 days | 67% |
| Or Guz | 3/10 | 594 days | 49% |
| Patrick Reuvers | 2/10 | 594 days | 41% |
| Trui Waalwijk | 6/10 | 625 days | 75% |
| Julia | 7/10 | 656 days | 78% |
| Romy De Bruin | 8/10 | 686 days | 80% |
| Paul Dempsey | 3/10 | 686 days | 44% |
| Caolan Harvey | 9/10 | 686 days | 81% |
| HAJOON PARK | 10/10 | 747 days | 76% |
| Georgia | 9/10 | 1324 days | 21% |
| Dan | 8/10 | 1386 days | 17% |
| Marnie | 8/10 | 1721 days | 6% |
| Lisa | 8/10 | 1782 days | 6% |
| Celly | 8/10 | 2027 days | 5% |
| Dan | 5/10 | 2117 days | 4% |
| sally m | 9/10 | 2300 days | 4% |
| Harriet Smith | 8/10 | 2757 days | 3% |
| Marcel G | 2/10 | 2860 days | 1% |
| Helen Keck | 6/10 | 2974 days | 3% |
| Beth Goodrich | 5/10 | 2981 days | 2% |
| Alicia McCormick | 6/10 | 2991 days | 3% |
| Monique Schreiner | 9/10 | 2999 days | 3% |
| Nipon Assanuk | 6/10 | 3076 days | 2% |
| Susanne Muller | 6/10 | 3091 days | 2% |
| Jenny Adams | 7/10 | 3104 days | 3% |
| Sara Dimnik | 7/10 | 3104 days | 3% |
| Bert Strijtveen | 5/10 | 3143 days | 2% |
| Craig Dawson | 9/10 | 3241 days | 2% |
| Harriet Bramley | 6/10 | 3307 days | 2% |
| Fabien Metro | 3/10 | 3339 days | 1% |
| Saskia Luecke | 6/10 | 3419 days | 2% |
| Daniel Jurt | 3/10 | 3429 days | 1% |
| Nils Holdack | 2/10 | 3449 days | 1% |
| Natalia Lukito | 6/10 | 3495 days | 2% |
| Elles Janssen | 7/10 | 3546 days | 2% |
| ct2034 | 1/10 | 3546 days | 1% |
| imran pariyani | 9/10 | 3556 days | 2% |
| Jam Boggomann | 7/10 | 3574 days | 2% |
| Paul de Bruijn | 8/10 | 3588 days | 2% |
| Sina Leidig | 9/10 | 3607 days | 2% |
| Robert Webber | 1/10 | 3607 days | 1% |
| Martin Sajdok | 3/10 | 3824 days | 1% |
| Jesper Henriksen | 8/10 | 3848 days | 1% |
| Helene Andersen | 7/10 | 3848 days | 1% |
| Douglas Dean | 8/10 | 3853 days | 1% |
| Linus Larsson | 4/10 | 3859 days | 1% |
| Andrew Magill | 9/10 | 3859 days | 1% |
| Anna Guzewiez | 7/10 | 3872 days | 1% |
| Simon Tanguy | 8/10 | 3872 days | 1% |
| Inga Memmen | 9/10 | 3879 days | 1% |
| Richard van den Bosch | 8/10 | 3897 days | 1% |
| Ina Daubenbuechel | 9/10 | 3897 days | 1% |
| Uta Dingebauer | 9/10 | 3897 days | 1% |
| Julia Amberger | 8/10 | 3903 days | 1% |
| Annalina Drebald | 9/10 | 3903 days | 1% |
| Nicolas Trezeguet | 8/10 | 3913 days | 1% |
| Jesse Farrell | 8/10 | 3921 days | 1% |
| Jeremy Maurer | 8/10 | 3943 days | 1% |
| Erin Decker | 5/10 | 3943 days | 1% |
| 2 tent travelers from Montreal | 6/10 | 3943 days | 1% |
| Elise Robson | 7/10 | 4126 days | 0% |
| Deon Bossenger | 9/10 | 4187 days | 0% |
| shaynne thompson | 6/10 | 4187 days | 0% |
| Marla Fogh | 9/10 | 4201 days | 0% |
| Wayne Kerr | 5/10 | 4205 days | 0% |
| Abby Rescr | 8/10 | 4218 days | 0% |
| Frederick Dean | 8/10 | 4218 days | 0% |
| Helen Dean | 8/10 | 4218 days | 0% |
| Joey Mertzig | 8/10 | 4235 days | 0% |
| Alison Langley | 8/10 | 4290 days | 0% |
| Michael Kretzschmar | 8/10 | 4294 days | 0% |
| Andreas and Christine and Nora Busch | 8/10 | 4307 days | 0% |
| David | 10/10 | 4338 days | 0% |
| Moni01 | 2/10 | 4552 days | 0% |
| Laura vanGool | 8/10 | 4568 days | 1% |
| Emma Bagguley | 10/10 | 4590 days | 1% |
| R Straathof | 8/10 | 4599 days | 1% |
| Jessica Lane | 9/10 | 4609 days | 1% |
| DJohnson | 8/10 | 4765 days | 1% |
| Marc Edwards | 8/10 | 4907 days | 1% |
| Sean Brownell | 7/10 | 4918 days | 1% |
| Sophie Burge | 7/10 | 4926 days | 1% |
| Michaela Strohmarer | 10/10 | 4941 days | 1% |
| Carolin Moberg | 8/10 | 4954 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Q Box Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.98% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Q Box Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Q Box Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.94% |
| 198 | -2.95% |
| 199 | -2.97% |
| 200 | -2.98% |
| 201 | -3.00% |
| 202 | -3.01% |
| 203 | -3.03% |
| … | … |
Balancing Adjustment
11.42% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.