G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
60.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 431 days | 64% |
| Mike Orme | 1/10 | 492 days | 55% |
| Jessica White | 10/10 | 797 days | 100% |
| Tracey | 8/10 | 980 days | 70% |
| Lucas | 10/10 | 1039 days | 63% |
| Dave | 1/10 | 2106 days | 3% |
| Tuomas Saarela | 7/10 | 2135 days | 6% |
| Joseph | 3/10 | 2135 days | 4% |
| Andreas | 1/10 | 2135 days | 3% |
| D.G | 1/10 | 2135 days | 3% |
| jean pierre demange | 1/10 | 2135 days | 3% |
| Cindy | 1/10 | 2135 days | 3% |
| Sarah Plack | 1/10 | 2166 days | 3% |
| Debbie O'B | 1/10 | 2197 days | 3% |
| Tim | 1/10 | 2197 days | 3% |
| milton job | 1/10 | 2197 days | 3% |
| keke | 1/10 | 2197 days | 3% |
| Major big bear | 9/10 | 2197 days | 7% |
| Your neighbour | 1/10 | 2197 days | 3% |
| William Watson | 8/10 | 2227 days | 6% |
| Emily Payne | 3/10 | 2227 days | 4% |
| Tobias | 1/10 | 2227 days | 3% |
| Jesica Dalesio | 1/10 | 2227 days | 3% |
| DS | 1/10 | 2380 days | 2% |
| Anthony Haw | 3/10 | 2441 days | 3% |
| Edward Karr | 8/10 | 2472 days | 6% |
| N. van Wijk | 1/10 | 2472 days | 2% |
| Mmmm | 1/10 | 2500 days | 2% |
| Suzanne Lara BABER | 1/10 | 2500 days | 2% |
| Brian | 1/10 | 2500 days | 2% |
| Michelle and Tony | 4/10 | 2500 days | 4% |
| S Houston | 10/10 | 2500 days | 6% |
| Darren Navan | 5/10 | 2531 days | 4% |
| Pippa | 8/10 | 2531 days | 6% |
| Mark | 1/10 | 2531 days | 2% |
| Bill Brennan | 1/10 | 2531 days | 2% |
| Jane Doe | 1/10 | 2531 days | 2% |
| Lucky driver | 2/10 | 2531 days | 3% |
| AS | 8/10 | 2531 days | 6% |
| FAYCAL DRAOU | 2/10 | 2531 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2531 days | 6% |
| Geoffrey | 1/10 | 2531 days | 2% |
| Barbara | 1/10 | 2531 days | 2% |
| Yassine Ftouh | 1/10 | 2562 days | 2% |
| Megan | 1/10 | 2562 days | 2% |
| Steph Louise | 8/10 | 2562 days | 5% |
| Paulie | 10/10 | 2562 days | 6% |
| Marc | 1/10 | 2562 days | 2% |
| Claire Hill | 1/10 | 2562 days | 2% |
| Rebecca | 1/10 | 2562 days | 2% |
| Tom | 9/10 | 2562 days | 5% |
| Raquel | 1/10 | 2562 days | 2% |
| Armin | 1/10 | 2562 days | 2% |
| Mel | 6/10 | 2562 days | 5% |
| Matt Fall | 5/10 | 2562 days | 4% |
| Sophie Gingras | 7/10 | 2592 days | 5% |
| Brad McLeay | 1/10 | 2592 days | 2% |
| Pas | 1/10 | 2592 days | 2% |
| Bad day | 1/10 | 2592 days | 2% |
| Sarah | 1/10 | 2592 days | 2% |
| Mary Panko | 1/10 | 2592 days | 2% |
| Leon S | 2/10 | 2592 days | 2% |
| Mina | 3/10 | 2592 days | 3% |
| Nick | 2/10 | 2592 days | 2% |
| Jon | 1/10 | 2592 days | 2% |
| Sam | 1/10 | 2592 days | 2% |
| Jan Kruger | 1/10 | 2623 days | 2% |
| Claudia | 10/10 | 2623 days | 5% |
| Lauren | 1/10 | 2623 days | 2% |
| Cat | 7/10 | 2623 days | 5% |
| 5 guys in a van | 9/10 | 2623 days | 5% |
| Magnus | 1/10 | 2684 days | 2% |
| Clare | 1/10 | 2684 days | 2% |
| Louis | 7/10 | 2715 days | 5% |
| Laura | 1/10 | 2776 days | 2% |
| Liliana Rosa | 1/10 | 2806 days | 2% |
| Mark Lindeman | 4/10 | 2837 days | 3% |
| Andrew Miller | 7/10 | 2837 days | 4% |
| Turner | 1/10 | 2837 days | 2% |
| Claire | 2/10 | 2837 days | 2% |
| Laura M | 1/10 | 2837 days | 2% |
| Talia marie | 2/10 | 2837 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2837 days | 5% |
| Tania Green | 1/10 | 2837 days | 2% |
| Shane O'Connor | 1/10 | 2896 days | 2% |
| alyssa perkins | 10/10 | 2896 days | 5% |
| Lukas Peter | 8/10 | 2896 days | 4% |
| Robert Meerbach | 2/10 | 2896 days | 2% |
| Shelley Haslett | 1/10 | 2896 days | 2% |
| Emma Schenck | 1/10 | 2896 days | 2% |
| Williams | 3/10 | 2896 days | 2% |
| Julien C | 1/10 | 2896 days | 2% |
| Julie Buck | 2/10 | 2927 days | 2% |
| Michael Holm | 9/10 | 2952 days | 4% |
| Lizzy van den Boomen | 10/10 | 2957 days | 4% |
| Blablabla | 1/10 | 2957 days | 2% |
| Tom Bennett | 8/10 | 2962 days | 4% |
| Jacob Thomas | 1/10 | 2988 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2988 days | 2% |
| sara | 1/10 | 2988 days | 2% |
| Le grand Gaultier | 1/10 | 2988 days | 2% |
| Mathias Mouridsen | 10/10 | 3018 days | 4% |
| Kyle Peter | 9/10 | 3049 days | 4% |
| Troy Hill | 1/10 | 3171 days | 1% |
| Irene Ruiz | 1/10 | 3171 days | 1% |
| Alex Conejo | 1/10 | 3171 days | 1% |
| Cherie and Dan | 6/10 | 3177 days | 3% |
| Sabine Gauss | 3/10 | 3195 days | 2% |
| Dianne Farrell | 1/10 | 3202 days | 1% |
| Vivi | 6/10 | 3202 days | 3% |
| Kate and Dom | 3/10 | 3211 days | 2% |
| Pierre Kaklamanos | 2/10 | 3230 days | 2% |
| Emma Syler | 7/10 | 3230 days | 3% |
| Steve Osborne | 1/10 | 3230 days | 1% |
| Steven Pym | 7/10 | 3230 days | 3% |
| joan coutts | 8/10 | 3230 days | 3% |
| Henna | 7/10 | 3232 days | 3% |
| Taylor Doolittle | 2/10 | 3238 days | 1% |
| Katherine Foxston | 1/10 | 3261 days | 1% |
| Samira Meyer | 1/10 | 3261 days | 1% |
| Kim Reid | 3/10 | 3261 days | 2% |
| CCBC | 2/10 | 3261 days | 2% |
| Takeme | 10/10 | 3261 days | 3% |
| Lichun Lu | 1/10 | 3261 days | 1% |
| Marvin Clark | 4/10 | 3261 days | 2% |
| Charlotte Stone | 9/10 | 3261 days | 3% |
| Andrew Sargent | 4/10 | 3261 days | 2% |
| Loic Besson | 4/10 | 3274 days | 2% |
| Filipe Santos | 8/10 | 3281 days | 3% |
| Annina B | 8/10 | 3281 days | 3% |
| Joan Arnau Bataller | 1/10 | 3292 days | 1% |
| tom | 1/10 | 3292 days | 1% |
| Josh Lesley-Smith | 9/10 | 3298 days | 3% |
| Mona Uttendorf | 6/10 | 3299 days | 3% |
| Jakob Lovdahl | 5/10 | 3307 days | 2% |
| Connie Geiger | 4/10 | 3322 days | 2% |
| alex llano | 4/10 | 3322 days | 2% |
| Robert | 1/10 | 3322 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3323 days | 3% |
| Laura Leoekloek | 8/10 | 3324 days | 3% |
| Viki Kent | 9/10 | 3327 days | 3% |
| Ross D | 8/10 | 3327 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3329 days | 3% |
| Sophia Satter | 5/10 | 3334 days | 2% |
| Noel Jacobs | 4/10 | 3335 days | 2% |
| ailsa | 1/10 | 3353 days | 1% |
| Marc July | 1/10 | 3475 days | 1% |
| Timothy Delaney | 4/10 | 3496 days | 1% |
| MARTIN Vincent | 1/10 | 3536 days | 1% |
| Chadd Holland | 8/10 | 3538 days | 3% |
| Alison Seidl | 7/10 | 3547 days | 2% |
| Katie Griffiths | 8/10 | 3549 days | 2% |
| Chris Spratt | 8/10 | 3549 days | 2% |
| Jana B | 8/10 | 3553 days | 2% |
| Lisa Fenzl | 7/10 | 3555 days | 2% |
| Heidi et Mat | 7/10 | 3556 days | 2% |
| Jeanne Minor | 8/10 | 3557 days | 2% |
| Jared Marshall | 6/10 | 3560 days | 2% |
| Molly Bogeberg | 8/10 | 3561 days | 2% |
| Lucy Murray | 4/10 | 3566 days | 1% |
| Kevin Neill | 3/10 | 3567 days | 1% |
| Sheila Palmer | 3/10 | 3567 days | 1% |
| Lena Förtsch | 10/10 | 3567 days | 2% |
| jay gilligan | 1/10 | 3567 days | 1% |
| Leigh B. | 1/10 | 3567 days | 1% |
| Tarrad | 4/10 | 3575 days | 1% |
| Eileen Klinkmuller | 5/10 | 3577 days | 2% |
| Debra Adams | 9/10 | 3596 days | 2% |
| sam k | 1/10 | 3596 days | 1% |
| Timea Bagosi | 9/10 | 3596 days | 2% |
| Fabian Kukla | 9/10 | 3611 days | 2% |
| Iris Kerbler | 7/10 | 3611 days | 2% |
| Gregory | 9/10 | 3613 days | 2% |
| Anais Touri | 9/10 | 3615 days | 2% |
| Nina Kletner | 8/10 | 3617 days | 2% |
| Jonas Hoerning | 3/10 | 3618 days | 1% |
| Vanesha Patel | 6/10 | 3619 days | 2% |
| sebastian engstrom | 9/10 | 3627 days | 2% |
| eric amiel | 8/10 | 3627 days | 2% |
| claire | 7/10 | 3627 days | 2% |
| Nicolas Fernandez | 8/10 | 3627 days | 2% |
| Michal Trubac | 9/10 | 3627 days | 2% |
| Andrew Bird | 8/10 | 3627 days | 2% |
| taylah fogden | 4/10 | 3627 days | 1% |
| Tzimas S | 2/10 | 3627 days | 1% |
| Sylvain Blanchet | 9/10 | 3627 days | 2% |
| Maren Z | 5/10 | 3627 days | 2% |
| Hanna Ala | 6/10 | 3627 days | 2% |
| Peter Lothian | 1/10 | 3627 days | 1% |
| Caroline Hopkinson | 10/10 | 3627 days | 2% |
| Jane Desbarats | 8/10 | 3627 days | 2% |
| erik Hulleman | 9/10 | 3627 days | 2% |
| Eric Fan | 9/10 | 3627 days | 2% |
| caroline dutchie | 9/10 | 3627 days | 2% |
| Dee Vaughan | 8/10 | 3627 days | 2% |
| lallemand catherine | 8/10 | 3627 days | 2% |
| Cesar Juan | 7/10 | 3627 days | 2% |
| judith lauter | 7/10 | 3627 days | 2% |
| Cristina Yoder | 8/10 | 3627 days | 2% |
| Ulrike Filp | 7/10 | 3627 days | 2% |
| Stephanie Levins | 4/10 | 3627 days | 1% |
| Steven Hernandez | 1/10 | 3627 days | 1% |
| Hendrik Jelsma | 8/10 | 3627 days | 2% |
| Diego Pablos | 7/10 | 3646 days | 2% |
| Hannah Fidora | 7/10 | 3654 days | 2% |
| Kristel Pretorius | 7/10 | 3658 days | 2% |
| Piet Juerging | 9/10 | 3658 days | 2% |
| Laure Fontaine Garant | 8/10 | 3658 days | 2% |
| James Chandler | 8/10 | 3658 days | 2% |
| victor Antonelli | 8/10 | 3658 days | 2% |
| katrine thomsen | 8/10 | 3658 days | 2% |
| Thijs Nijsink | 8/10 | 3658 days | 2% |
| Shohei Nomura | 8/10 | 3658 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3658 days | 2% |
| Chris Coon | 10/10 | 3658 days | 2% |
| Jason Barton | 9/10 | 3658 days | 2% |
| Hilmar Lehnert | 8/10 | 3658 days | 2% |
| mick ay | 1/10 | 3658 days | 1% |
| Christopher | 2/10 | 3658 days | 1% |
| Elizabeth Nash | 6/10 | 3659 days | 2% |
| Paul McDermott | 7/10 | 3660 days | 2% |
| Amanda Kuen | 3/10 | 3688 days | 1% |
| Loz Capanna | 1/10 | 3688 days | 1% |
| Kris Castricum | 1/10 | 3688 days | 1% |
| James kneup | 1/10 | 3719 days | 1% |
| Chris Otjes | 8/10 | 3780 days | 2% |
| DreamOn | 8/10 | 3902 days | 1% |
| Rebecca Duncan | 1/10 | 3933 days | 1% |
| Marie Rose | 8/10 | 3933 days | 1% |
| Nina Müller | 1/10 | 3948 days | 0% |
| Carmen Vulink | 1/10 | 3961 days | 0% |
| L P | 7/10 | 3992 days | 1% |
| jgua001 | 1/10 | 3992 days | 0% |
| Kilian Vos | 8/10 | 4008 days | 1% |
| Antoine Lerin | 8/10 | 4015 days | 1% |
| Inge van Noorf | 6/10 | 4020 days | 1% |
| Tamsin Davis | 2/10 | 4023 days | 0% |
| MyName isPrivate | 1/10 | 4023 days | 0% |
| Old Pugh | 7/10 | 4023 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4024 days | 1% |
| Sarah Healey | 1/10 | 4267 days | 0% |
| Cecilia Anderson | 6/10 | 4269 days | 0% |
| Claudia Hillebrand | 4/10 | 4271 days | 0% |
| Penny Lee | 6/10 | 4271 days | 0% |
| Catherine Schlachter | 8/10 | 4273 days | 0% |
| Helen Olsson | 8/10 | 4274 days | 0% |
| Audrey Le Bourthe | 4/10 | 4276 days | 0% |
| Josefin Lind | 7/10 | 4277 days | 0% |
| Herman Holmgist | 7/10 | 4277 days | 0% |
| malkav2024 | 1/10 | 4298 days | 0% |
| Daniel Robledo | 7/10 | 4299 days | 0% |
| Helen McKevitt | 9/10 | 4304 days | 0% |
| Andrew Magill | 8/10 | 4304 days | 0% |
| Ruth Watkin | 9/10 | 4322 days | 0% |
| Lisbeth Sorum | 9/10 | 4333 days | 0% |
| Cameron Tarbotton | 9/10 | 4333 days | 0% |
| Richard van den Bosch | 6/10 | 4342 days | 0% |
| Ina Daubenbuechel | 6/10 | 4342 days | 0% |
| Stripeyfish | 10/10 | 4357 days | 0% |
| François Munoz | 1/10 | 4357 days | 0% |
| Astrid Van Der Laan | 3/10 | 4357 days | 0% |
| Moulou Ludonvic | 6/10 | 4362 days | 0% |
| Elisabeth Boulier | 6/10 | 4362 days | 0% |
| Charles Stafford | 1/10 | 4388 days | 1% |
| Lucien GENTIL | 1/10 | 4449 days | 1% |
| Tania Hinton | 9/10 | 4449 days | 2% |
| traveller26 | 1/10 | 4449 days | 1% |
| Anton Thisted | 7/10 | 4630 days | 1% |
| Josefine Sjodin | 7/10 | 4630 days | 1% |
| Katie Fleck | 7/10 | 4630 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4632 days | 2% |
| Stefanie Menz | 5/10 | 4650 days | 1% |
| Peer Krumrey | 4/10 | 4650 days | 1% |
| Sarah Horn | 10/10 | 4651 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4651 days | 1% |
| Ali S | 4/10 | 4663 days | 1% |
| Jazpaul | 8/10 | 4663 days | 2% |
| Malgorzata | 6/10 | 4667 days | 1% |
| Michal | 6/10 | 4667 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4667 days | 1% |
| jmano | 9/10 | 4691 days | 2% |
| Sports_Cotton | 9/10 | 4691 days | 2% |
| Steve Jackson | 1/10 | 4691 days | 1% |
| Karl Schendel | 9/10 | 4691 days | 2% |
| S Curry | 10/10 | 4691 days | 2% |
| David Frankl | 9/10 | 4691 days | 2% |
| Thommy S | 10/10 | 4691 days | 2% |
| Tanja and Pascal | 6/10 | 4693 days | 1% |
| LisaTe | 1/10 | 4722 days | 1% |
| Jeroen de Vroome | 1/10 | 4722 days | 1% |
| Dennis Post | 10/10 | 4722 days | 2% |
| Graeme | 8/10 | 4722 days | 2% |
| Mark and Eefie | 6/10 | 4738 days | 1% |
| Kevin Blom | 9/10 | 4757 days | 1% |
| unlucky | 2/10 | 4783 days | 1% |
| Natalie C. | 10/10 | 4783 days | 2% |
| trevrobinson | 10/10 | 4814 days | 2% |
| jonoslade | 10/10 | 4814 days | 2% |
| Chris Gale | 9/10 | 4844 days | 2% |
| hugginalan | 2/10 | 4997 days | 1% |
| Xanadu | 7/10 | 4997 days | 1% |
| Steffien | 9/10 | 4997 days | 2% |
| Ali Hendry | 8/10 | 5009 days | 1% |
| M Theunissen | 7/10 | 5011 days | 1% |
| Heiner Reinecke | 6/10 | 5020 days | 1% |
| travelling_solo | 8/10 | 5028 days | 2% |
| Elaine | 3/10 | 5038 days | 1% |
| Dominik Langenegger | 9/10 | 5039 days | 1% |
| Inge Davbbert | 9/10 | 5040 days | 1% |
| Peter Putz | 1/10 | 5042 days | 0% |
| Simon Fry | 6/10 | 5042 days | 1% |
| Villa | 5/10 | 5042 days | 1% |
| Marilyn Mobley | 3/10 | 5043 days | 1% |
| Diana Allan | 7/10 | 5044 days | 1% |
| Liz Stokes | 6/10 | 5044 days | 1% |
| Saskia Brown | 7/10 | 5054 days | 1% |
| katiestone | 10/10 | 5057 days | 2% |
| Laura Smith | 5/10 | 5070 days | 1% |
| Graines | 2/10 | 5088 days | 1% |
| Posse | 1/10 | 5088 days | 1% |
| Bren | 8/10 | 5088 days | 2% |
| Peter | 9/10 | 5088 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5128 days | 1% |
| jule | 10/10 | 5149 days | 2% |
| Patricia French | 4/10 | 5353 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5380 days | 1% |
| Phil Cowlard | 6/10 | 5386 days | 1% |
| Douglas & Alison Mark | 4/10 | 5390 days | 1% |
| Manuela Manns | 4/10 | 5407 days | 1% |
| Masanobu81 | 10/10 | 5422 days | 2% |
| Jem | 9/10 | 5422 days | 2% |
| Ashley Arnold | 7/10 | 5763 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
19.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.