G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 50 days | 50% |
| Mike Orme | 1/10 | 111 days | 45% |
| Jessica White | 10/10 | 416 days | 100% |
| Tracey | 8/10 | 599 days | 86% |
| Lucas | 10/10 | 658 days | 84% |
| Dave | 1/10 | 1725 days | 3% |
| Tuomas Saarela | 7/10 | 1754 days | 5% |
| Joseph | 3/10 | 1754 days | 3% |
| Andreas | 1/10 | 1754 days | 2% |
| D.G | 1/10 | 1754 days | 2% |
| jean pierre demange | 1/10 | 1754 days | 2% |
| Cindy | 1/10 | 1754 days | 2% |
| Sarah Plack | 1/10 | 1785 days | 2% |
| Debbie O'B | 1/10 | 1816 days | 2% |
| Tim | 1/10 | 1816 days | 2% |
| milton job | 1/10 | 1816 days | 2% |
| keke | 1/10 | 1816 days | 2% |
| Major big bear | 9/10 | 1816 days | 5% |
| Your neighbour | 1/10 | 1816 days | 2% |
| William Watson | 8/10 | 1846 days | 5% |
| Emily Payne | 3/10 | 1846 days | 3% |
| Tobias | 1/10 | 1846 days | 2% |
| Jesica Dalesio | 1/10 | 1846 days | 2% |
| DS | 1/10 | 1999 days | 2% |
| Anthony Haw | 3/10 | 2060 days | 3% |
| Edward Karr | 8/10 | 2091 days | 5% |
| N. van Wijk | 1/10 | 2091 days | 2% |
| Mmmm | 1/10 | 2119 days | 2% |
| Suzanne Lara BABER | 1/10 | 2119 days | 2% |
| Brian | 1/10 | 2119 days | 2% |
| Michelle and Tony | 4/10 | 2119 days | 3% |
| S Houston | 10/10 | 2119 days | 5% |
| Darren Navan | 5/10 | 2150 days | 4% |
| Pippa | 8/10 | 2150 days | 5% |
| Mark | 1/10 | 2150 days | 2% |
| Bill Brennan | 1/10 | 2150 days | 2% |
| Jane Doe | 1/10 | 2150 days | 2% |
| Lucky driver | 2/10 | 2150 days | 2% |
| AS | 8/10 | 2150 days | 5% |
| FAYCAL DRAOU | 2/10 | 2150 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2150 days | 5% |
| Geoffrey | 1/10 | 2150 days | 2% |
| Barbara | 1/10 | 2150 days | 2% |
| Yassine Ftouh | 1/10 | 2181 days | 2% |
| Megan | 1/10 | 2181 days | 2% |
| Steph Louise | 8/10 | 2181 days | 5% |
| Paulie | 10/10 | 2181 days | 5% |
| Marc | 1/10 | 2181 days | 2% |
| Claire Hill | 1/10 | 2181 days | 2% |
| Rebecca | 1/10 | 2181 days | 2% |
| Tom | 9/10 | 2181 days | 5% |
| Raquel | 1/10 | 2181 days | 2% |
| Armin | 1/10 | 2181 days | 2% |
| Mel | 6/10 | 2181 days | 4% |
| Matt Fall | 5/10 | 2181 days | 4% |
| Sophie Gingras | 7/10 | 2211 days | 4% |
| Brad McLeay | 1/10 | 2211 days | 2% |
| Pas | 1/10 | 2211 days | 2% |
| Bad day | 1/10 | 2211 days | 2% |
| Sarah | 1/10 | 2211 days | 2% |
| Mary Panko | 1/10 | 2211 days | 2% |
| Leon S | 2/10 | 2211 days | 2% |
| Mina | 3/10 | 2211 days | 3% |
| Nick | 2/10 | 2211 days | 2% |
| Jon | 1/10 | 2211 days | 2% |
| Sam | 1/10 | 2211 days | 2% |
| Jan Kruger | 1/10 | 2242 days | 2% |
| Claudia | 10/10 | 2242 days | 5% |
| Lauren | 1/10 | 2242 days | 2% |
| Cat | 7/10 | 2242 days | 4% |
| 5 guys in a van | 9/10 | 2242 days | 5% |
| Magnus | 1/10 | 2303 days | 2% |
| Clare | 1/10 | 2303 days | 2% |
| Louis | 7/10 | 2334 days | 4% |
| Laura | 1/10 | 2395 days | 2% |
| Liliana Rosa | 1/10 | 2425 days | 2% |
| Mark Lindeman | 4/10 | 2456 days | 3% |
| Andrew Miller | 7/10 | 2456 days | 4% |
| Turner | 1/10 | 2456 days | 2% |
| Claire | 2/10 | 2456 days | 2% |
| Laura M | 1/10 | 2456 days | 2% |
| Talia marie | 2/10 | 2456 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2456 days | 4% |
| Tania Green | 1/10 | 2456 days | 2% |
| Shane O'Connor | 1/10 | 2515 days | 2% |
| alyssa perkins | 10/10 | 2515 days | 4% |
| Lukas Peter | 8/10 | 2515 days | 4% |
| Robert Meerbach | 2/10 | 2515 days | 2% |
| Shelley Haslett | 1/10 | 2515 days | 2% |
| Emma Schenck | 1/10 | 2515 days | 2% |
| Williams | 3/10 | 2515 days | 2% |
| Julien C | 1/10 | 2515 days | 2% |
| Julie Buck | 2/10 | 2546 days | 2% |
| Michael Holm | 9/10 | 2571 days | 3% |
| Lizzy van den Boomen | 10/10 | 2576 days | 4% |
| Blablabla | 1/10 | 2576 days | 2% |
| Tom Bennett | 8/10 | 2581 days | 3% |
| Jacob Thomas | 1/10 | 2607 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2607 days | 2% |
| sara | 1/10 | 2607 days | 2% |
| Le grand Gaultier | 1/10 | 2607 days | 2% |
| Mathias Mouridsen | 10/10 | 2637 days | 4% |
| Kyle Peter | 9/10 | 2668 days | 4% |
| Troy Hill | 1/10 | 2790 days | 1% |
| Irene Ruiz | 1/10 | 2790 days | 1% |
| Alex Conejo | 1/10 | 2790 days | 1% |
| Cherie and Dan | 6/10 | 2796 days | 3% |
| Sabine Gauss | 3/10 | 2814 days | 2% |
| Dianne Farrell | 1/10 | 2821 days | 1% |
| Vivi | 6/10 | 2821 days | 3% |
| Kate and Dom | 3/10 | 2830 days | 1% |
| Pierre Kaklamanos | 2/10 | 2849 days | 2% |
| Emma Syler | 7/10 | 2849 days | 3% |
| Steve Osborne | 1/10 | 2849 days | 1% |
| Steven Pym | 7/10 | 2849 days | 3% |
| joan coutts | 8/10 | 2849 days | 3% |
| Henna | 7/10 | 2851 days | 3% |
| Taylor Doolittle | 2/10 | 2857 days | 1% |
| Katherine Foxston | 1/10 | 2880 days | 1% |
| Samira Meyer | 1/10 | 2880 days | 1% |
| Kim Reid | 3/10 | 2880 days | 2% |
| CCBC | 2/10 | 2880 days | 1% |
| Takeme | 10/10 | 2880 days | 3% |
| Lichun Lu | 1/10 | 2880 days | 1% |
| Marvin Clark | 4/10 | 2880 days | 2% |
| Charlotte Stone | 9/10 | 2880 days | 3% |
| Andrew Sargent | 4/10 | 2880 days | 2% |
| Loic Besson | 4/10 | 2893 days | 2% |
| Filipe Santos | 8/10 | 2900 days | 3% |
| Annina B | 8/10 | 2900 days | 3% |
| Joan Arnau Bataller | 1/10 | 2911 days | 1% |
| tom | 1/10 | 2911 days | 1% |
| Josh Lesley-Smith | 9/10 | 2917 days | 3% |
| Mona Uttendorf | 6/10 | 2918 days | 2% |
| Jakob Lovdahl | 5/10 | 2926 days | 2% |
| Connie Geiger | 4/10 | 2941 days | 2% |
| alex llano | 4/10 | 2941 days | 2% |
| Robert | 1/10 | 2941 days | 1% |
| Nickolas Jonkergouw | 9/10 | 2942 days | 3% |
| Laura Leoekloek | 8/10 | 2943 days | 3% |
| Viki Kent | 9/10 | 2946 days | 3% |
| Ross D | 8/10 | 2946 days | 3% |
| Austin Jurgensmeyer | 8/10 | 2948 days | 3% |
| Sophia Satter | 5/10 | 2953 days | 2% |
| Noel Jacobs | 4/10 | 2954 days | 2% |
| ailsa | 1/10 | 2972 days | 1% |
| Marc July | 1/10 | 3094 days | 1% |
| Timothy Delaney | 4/10 | 3115 days | 2% |
| MARTIN Vincent | 1/10 | 3155 days | 1% |
| Chadd Holland | 8/10 | 3157 days | 3% |
| Alison Seidl | 7/10 | 3166 days | 2% |
| Katie Griffiths | 8/10 | 3168 days | 2% |
| Chris Spratt | 8/10 | 3168 days | 2% |
| Jana B | 8/10 | 3172 days | 2% |
| Lisa Fenzl | 7/10 | 3174 days | 2% |
| Heidi et Mat | 7/10 | 3175 days | 2% |
| Jeanne Minor | 8/10 | 3176 days | 2% |
| Jared Marshall | 6/10 | 3179 days | 2% |
| Molly Bogeberg | 8/10 | 3180 days | 2% |
| Lucy Murray | 4/10 | 3185 days | 1% |
| Kevin Neill | 3/10 | 3186 days | 1% |
| Sheila Palmer | 3/10 | 3186 days | 1% |
| Lena Förtsch | 10/10 | 3186 days | 3% |
| jay gilligan | 1/10 | 3186 days | 1% |
| Leigh B. | 1/10 | 3186 days | 1% |
| Tarrad | 4/10 | 3194 days | 1% |
| Eileen Klinkmuller | 5/10 | 3196 days | 2% |
| Debra Adams | 9/10 | 3215 days | 2% |
| sam k | 1/10 | 3215 days | 1% |
| Timea Bagosi | 9/10 | 3215 days | 2% |
| Fabian Kukla | 9/10 | 3230 days | 2% |
| Iris Kerbler | 7/10 | 3230 days | 2% |
| Gregory | 9/10 | 3232 days | 2% |
| Anais Touri | 9/10 | 3234 days | 2% |
| Nina Kletner | 8/10 | 3236 days | 2% |
| Jonas Hoerning | 3/10 | 3237 days | 1% |
| Vanesha Patel | 6/10 | 3238 days | 2% |
| sebastian engstrom | 9/10 | 3246 days | 2% |
| eric amiel | 8/10 | 3246 days | 2% |
| claire | 7/10 | 3246 days | 2% |
| Nicolas Fernandez | 8/10 | 3246 days | 2% |
| Michal Trubac | 9/10 | 3246 days | 2% |
| Andrew Bird | 8/10 | 3246 days | 2% |
| taylah fogden | 4/10 | 3246 days | 2% |
| Tzimas S | 2/10 | 3246 days | 1% |
| Sylvain Blanchet | 9/10 | 3246 days | 2% |
| Maren Z | 5/10 | 3246 days | 2% |
| Hanna Ala | 6/10 | 3246 days | 2% |
| Peter Lothian | 1/10 | 3246 days | 1% |
| Caroline Hopkinson | 10/10 | 3246 days | 2% |
| Jane Desbarats | 8/10 | 3246 days | 2% |
| erik Hulleman | 9/10 | 3246 days | 2% |
| Eric Fan | 9/10 | 3246 days | 2% |
| caroline dutchie | 9/10 | 3246 days | 2% |
| Dee Vaughan | 8/10 | 3246 days | 2% |
| lallemand catherine | 8/10 | 3246 days | 2% |
| Cesar Juan | 7/10 | 3246 days | 2% |
| judith lauter | 7/10 | 3246 days | 2% |
| Cristina Yoder | 8/10 | 3246 days | 2% |
| Ulrike Filp | 7/10 | 3246 days | 2% |
| Stephanie Levins | 4/10 | 3246 days | 2% |
| Steven Hernandez | 1/10 | 3246 days | 1% |
| Hendrik Jelsma | 8/10 | 3246 days | 2% |
| Diego Pablos | 7/10 | 3265 days | 2% |
| Hannah Fidora | 7/10 | 3273 days | 2% |
| Kristel Pretorius | 7/10 | 3277 days | 2% |
| Piet Juerging | 9/10 | 3277 days | 2% |
| Laure Fontaine Garant | 8/10 | 3277 days | 2% |
| James Chandler | 8/10 | 3277 days | 2% |
| victor Antonelli | 8/10 | 3277 days | 2% |
| katrine thomsen | 8/10 | 3277 days | 2% |
| Thijs Nijsink | 8/10 | 3277 days | 2% |
| Shohei Nomura | 8/10 | 3277 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3277 days | 2% |
| Chris Coon | 10/10 | 3277 days | 2% |
| Jason Barton | 9/10 | 3277 days | 2% |
| Hilmar Lehnert | 8/10 | 3277 days | 2% |
| mick ay | 1/10 | 3277 days | 1% |
| Christopher | 2/10 | 3277 days | 1% |
| Elizabeth Nash | 6/10 | 3278 days | 2% |
| Paul McDermott | 7/10 | 3279 days | 2% |
| Amanda Kuen | 3/10 | 3307 days | 1% |
| Loz Capanna | 1/10 | 3307 days | 1% |
| Kris Castricum | 1/10 | 3307 days | 1% |
| James kneup | 1/10 | 3338 days | 1% |
| Chris Otjes | 8/10 | 3399 days | 2% |
| DreamOn | 8/10 | 3521 days | 2% |
| Rebecca Duncan | 1/10 | 3552 days | 1% |
| Marie Rose | 8/10 | 3552 days | 2% |
| Nina Müller | 1/10 | 3567 days | 1% |
| Carmen Vulink | 1/10 | 3580 days | 1% |
| L P | 7/10 | 3611 days | 2% |
| jgua001 | 1/10 | 3611 days | 1% |
| Kilian Vos | 8/10 | 3627 days | 1% |
| Antoine Lerin | 8/10 | 3634 days | 1% |
| Inge van Noorf | 6/10 | 3639 days | 1% |
| Tamsin Davis | 2/10 | 3642 days | 1% |
| MyName isPrivate | 1/10 | 3642 days | 1% |
| Old Pugh | 7/10 | 3642 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3643 days | 1% |
| Sarah Healey | 1/10 | 3886 days | 0% |
| Cecilia Anderson | 6/10 | 3888 days | 1% |
| Claudia Hillebrand | 4/10 | 3890 days | 1% |
| Penny Lee | 6/10 | 3890 days | 1% |
| Catherine Schlachter | 8/10 | 3892 days | 1% |
| Helen Olsson | 8/10 | 3893 days | 1% |
| Audrey Le Bourthe | 4/10 | 3895 days | 1% |
| Josefin Lind | 7/10 | 3896 days | 1% |
| Herman Holmgist | 7/10 | 3896 days | 1% |
| malkav2024 | 1/10 | 3917 days | 0% |
| Daniel Robledo | 7/10 | 3918 days | 1% |
| Helen McKevitt | 9/10 | 3923 days | 1% |
| Andrew Magill | 8/10 | 3923 days | 1% |
| Ruth Watkin | 9/10 | 3941 days | 1% |
| Lisbeth Sorum | 9/10 | 3952 days | 1% |
| Cameron Tarbotton | 9/10 | 3952 days | 1% |
| Richard van den Bosch | 6/10 | 3961 days | 1% |
| Ina Daubenbuechel | 6/10 | 3961 days | 1% |
| Stripeyfish | 10/10 | 3976 days | 1% |
| François Munoz | 1/10 | 3976 days | 0% |
| Astrid Van Der Laan | 3/10 | 3976 days | 0% |
| Moulou Ludonvic | 6/10 | 3981 days | 1% |
| Elisabeth Boulier | 6/10 | 3981 days | 1% |
| Charles Stafford | 1/10 | 4007 days | 0% |
| Lucien GENTIL | 1/10 | 4068 days | 0% |
| Tania Hinton | 9/10 | 4068 days | 1% |
| traveller26 | 1/10 | 4068 days | 0% |
| Anton Thisted | 7/10 | 4249 days | 0% |
| Josefine Sjodin | 7/10 | 4249 days | 0% |
| Katie Fleck | 7/10 | 4249 days | 0% |
| Hans-Juergen Baumgart | 9/10 | 4251 days | 0% |
| Stefanie Menz | 5/10 | 4269 days | 0% |
| Peer Krumrey | 4/10 | 4269 days | 0% |
| Sarah Horn | 10/10 | 4270 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4270 days | 0% |
| Ali S | 4/10 | 4282 days | 0% |
| Jazpaul | 8/10 | 4282 days | 0% |
| Malgorzata | 6/10 | 4286 days | 0% |
| Michal | 6/10 | 4286 days | 0% |
| Przemystaw Tymizyszyn | 6/10 | 4286 days | 0% |
| jmano | 9/10 | 4310 days | 0% |
| Sports_Cotton | 9/10 | 4310 days | 0% |
| Steve Jackson | 1/10 | 4310 days | 0% |
| Karl Schendel | 9/10 | 4310 days | 0% |
| S Curry | 10/10 | 4310 days | 0% |
| David Frankl | 9/10 | 4310 days | 0% |
| Thommy S | 10/10 | 4310 days | 0% |
| Tanja and Pascal | 6/10 | 4312 days | 0% |
| LisaTe | 1/10 | 4341 days | 0% |
| Jeroen de Vroome | 1/10 | 4341 days | 0% |
| Dennis Post | 10/10 | 4341 days | 0% |
| Graeme | 8/10 | 4341 days | 0% |
| Mark and Eefie | 6/10 | 4357 days | 0% |
| Kevin Blom | 9/10 | 4376 days | 0% |
| unlucky | 2/10 | 4402 days | 0% |
| Natalie C. | 10/10 | 4402 days | 1% |
| trevrobinson | 10/10 | 4433 days | 1% |
| jonoslade | 10/10 | 4433 days | 1% |
| Chris Gale | 9/10 | 4463 days | 1% |
| hugginalan | 2/10 | 4616 days | 0% |
| Xanadu | 7/10 | 4616 days | 1% |
| Steffien | 9/10 | 4616 days | 1% |
| Ali Hendry | 8/10 | 4628 days | 1% |
| M Theunissen | 7/10 | 4630 days | 1% |
| Heiner Reinecke | 6/10 | 4639 days | 1% |
| travelling_solo | 8/10 | 4647 days | 1% |
| Elaine | 3/10 | 4657 days | 0% |
| Dominik Langenegger | 9/10 | 4658 days | 1% |
| Inge Davbbert | 9/10 | 4659 days | 1% |
| Peter Putz | 1/10 | 4661 days | 0% |
| Simon Fry | 6/10 | 4661 days | 1% |
| Villa | 5/10 | 4661 days | 1% |
| Marilyn Mobley | 3/10 | 4662 days | 0% |
| Diana Allan | 7/10 | 4663 days | 1% |
| Liz Stokes | 6/10 | 4663 days | 1% |
| Saskia Brown | 7/10 | 4673 days | 1% |
| katiestone | 10/10 | 4676 days | 1% |
| Laura Smith | 5/10 | 4689 days | 1% |
| Graines | 2/10 | 4707 days | 0% |
| Posse | 1/10 | 4707 days | 0% |
| Bren | 8/10 | 4707 days | 1% |
| Peter | 9/10 | 4707 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4747 days | 1% |
| jule | 10/10 | 4768 days | 1% |
| Patricia French | 4/10 | 4972 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 4999 days | 1% |
| Phil Cowlard | 6/10 | 5005 days | 1% |
| Douglas & Alison Mark | 4/10 | 5009 days | 1% |
| Manuela Manns | 4/10 | 5026 days | 1% |
| Masanobu81 | 10/10 | 5041 days | 1% |
| Jem | 9/10 | 5041 days | 1% |
| Ashley Arnold | 7/10 | 5382 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.23% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Lucky Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| … | … |
Balancing Adjustment
14.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.