Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 30 days | 50% |
| Mike Orme | 1/10 | 91 days | 44% |
| Jessica White | 10/10 | 396 days | 100% |
| Tracey | 8/10 | 579 days | 87% |
| Lucas | 10/10 | 638 days | 84% |
| Dave | 1/10 | 1705 days | 3% |
| Tuomas Saarela | 7/10 | 1733 days | 6% |
| Joseph | 3/10 | 1733 days | 3% |
| Andreas | 1/10 | 1734 days | 2% |
| D.G | 1/10 | 1734 days | 2% |
| jean pierre demange | 1/10 | 1734 days | 2% |
| Cindy | 1/10 | 1734 days | 2% |
| Sarah Plack | 1/10 | 1765 days | 2% |
| Debbie O'B | 1/10 | 1795 days | 2% |
| Tim | 1/10 | 1796 days | 2% |
| milton job | 1/10 | 1796 days | 2% |
| keke | 1/10 | 1796 days | 2% |
| Major big bear | 9/10 | 1796 days | 5% |
| Your neighbour | 1/10 | 1796 days | 2% |
| William Watson | 8/10 | 1825 days | 5% |
| Emily Payne | 3/10 | 1825 days | 3% |
| Tobias | 1/10 | 1826 days | 2% |
| Jesica Dalesio | 1/10 | 1826 days | 2% |
| DS | 1/10 | 1979 days | 2% |
| Anthony Haw | 3/10 | 2040 days | 3% |
| Edward Karr | 8/10 | 2070 days | 5% |
| N. van Wijk | 1/10 | 2071 days | 2% |
| Mmmm | 1/10 | 2099 days | 2% |
| Suzanne Lara BABER | 1/10 | 2099 days | 2% |
| Brian | 1/10 | 2099 days | 2% |
| Michelle and Tony | 4/10 | 2099 days | 3% |
| S Houston | 10/10 | 2099 days | 5% |
| Darren Navan | 5/10 | 2129 days | 4% |
| Pippa | 8/10 | 2129 days | 5% |
| Mark | 1/10 | 2130 days | 2% |
| Bill Brennan | 1/10 | 2130 days | 2% |
| Jane Doe | 1/10 | 2130 days | 2% |
| Lucky driver | 2/10 | 2130 days | 2% |
| AS | 8/10 | 2130 days | 5% |
| FAYCAL DRAOU | 2/10 | 2130 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2130 days | 5% |
| Geoffrey | 1/10 | 2130 days | 2% |
| Barbara | 1/10 | 2130 days | 2% |
| Yassine Ftouh | 1/10 | 2160 days | 2% |
| Megan | 1/10 | 2161 days | 2% |
| Steph Louise | 8/10 | 2161 days | 5% |
| Paulie | 10/10 | 2161 days | 5% |
| Marc | 1/10 | 2161 days | 2% |
| Claire Hill | 1/10 | 2161 days | 2% |
| Rebecca | 1/10 | 2161 days | 2% |
| Tom | 9/10 | 2161 days | 5% |
| Raquel | 1/10 | 2161 days | 2% |
| Armin | 1/10 | 2161 days | 2% |
| Mel | 6/10 | 2161 days | 4% |
| Matt Fall | 5/10 | 2161 days | 4% |
| Sophie Gingras | 7/10 | 2190 days | 4% |
| Brad McLeay | 1/10 | 2190 days | 2% |
| Pas | 1/10 | 2191 days | 2% |
| Bad day | 1/10 | 2191 days | 2% |
| Sarah | 1/10 | 2191 days | 2% |
| Mary Panko | 1/10 | 2191 days | 2% |
| Leon S | 2/10 | 2191 days | 2% |
| Mina | 3/10 | 2191 days | 3% |
| Nick | 2/10 | 2191 days | 2% |
| Jon | 1/10 | 2191 days | 2% |
| Sam | 1/10 | 2191 days | 2% |
| Jan Kruger | 1/10 | 2222 days | 2% |
| Claudia | 10/10 | 2222 days | 5% |
| Lauren | 1/10 | 2222 days | 2% |
| Cat | 7/10 | 2222 days | 4% |
| 5 guys in a van | 9/10 | 2222 days | 5% |
| Magnus | 1/10 | 2283 days | 2% |
| Clare | 1/10 | 2283 days | 2% |
| Louis | 7/10 | 2314 days | 4% |
| Laura | 1/10 | 2375 days | 2% |
| Liliana Rosa | 1/10 | 2405 days | 2% |
| Mark Lindeman | 4/10 | 2435 days | 3% |
| Andrew Miller | 7/10 | 2435 days | 4% |
| Turner | 1/10 | 2436 days | 2% |
| Claire | 2/10 | 2436 days | 2% |
| Laura M | 1/10 | 2436 days | 2% |
| Talia marie | 2/10 | 2436 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2436 days | 4% |
| Tania Green | 1/10 | 2436 days | 2% |
| Shane O'Connor | 1/10 | 2494 days | 2% |
| alyssa perkins | 10/10 | 2494 days | 4% |
| Lukas Peter | 8/10 | 2494 days | 4% |
| Robert Meerbach | 2/10 | 2494 days | 2% |
| Shelley Haslett | 1/10 | 2494 days | 2% |
| Emma Schenck | 1/10 | 2494 days | 2% |
| Williams | 3/10 | 2495 days | 2% |
| Julien C | 1/10 | 2495 days | 2% |
| Julie Buck | 2/10 | 2525 days | 2% |
| Michael Holm | 9/10 | 2551 days | 3% |
| Lizzy van den Boomen | 10/10 | 2555 days | 4% |
| Blablabla | 1/10 | 2555 days | 2% |
| Tom Bennett | 8/10 | 2561 days | 3% |
| Jacob Thomas | 1/10 | 2586 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2586 days | 2% |
| sara | 1/10 | 2586 days | 2% |
| Le grand Gaultier | 1/10 | 2586 days | 2% |
| Mathias Mouridsen | 10/10 | 2616 days | 4% |
| Kyle Peter | 9/10 | 2647 days | 4% |
| Troy Hill | 1/10 | 2769 days | 1% |
| Irene Ruiz | 1/10 | 2769 days | 1% |
| Alex Conejo | 1/10 | 2769 days | 1% |
| Cherie and Dan | 6/10 | 2776 days | 3% |
| Sabine Gauss | 3/10 | 2794 days | 1% |
| Dianne Farrell | 1/10 | 2800 days | 1% |
| Vivi | 6/10 | 2800 days | 3% |
| Kate and Dom | 3/10 | 2810 days | 1% |
| Pierre Kaklamanos | 2/10 | 2828 days | 1% |
| Emma Syler | 7/10 | 2828 days | 3% |
| Steve Osborne | 1/10 | 2828 days | 1% |
| Steven Pym | 7/10 | 2828 days | 3% |
| joan coutts | 8/10 | 2828 days | 3% |
| Henna | 7/10 | 2831 days | 3% |
| Taylor Doolittle | 2/10 | 2837 days | 1% |
| Katherine Foxston | 1/10 | 2859 days | 1% |
| Samira Meyer | 1/10 | 2859 days | 1% |
| Kim Reid | 3/10 | 2859 days | 2% |
| CCBC | 2/10 | 2859 days | 1% |
| Takeme | 10/10 | 2859 days | 3% |
| Lichun Lu | 1/10 | 2859 days | 1% |
| Marvin Clark | 4/10 | 2859 days | 2% |
| Charlotte Stone | 9/10 | 2859 days | 3% |
| Andrew Sargent | 4/10 | 2859 days | 2% |
| Loic Besson | 4/10 | 2873 days | 2% |
| Filipe Santos | 8/10 | 2880 days | 3% |
| Annina B | 8/10 | 2880 days | 3% |
| Joan Arnau Bataller | 1/10 | 2890 days | 1% |
| tom | 1/10 | 2890 days | 1% |
| Josh Lesley-Smith | 9/10 | 2897 days | 3% |
| Mona Uttendorf | 6/10 | 2898 days | 2% |
| Jakob Lovdahl | 5/10 | 2906 days | 2% |
| Connie Geiger | 4/10 | 2920 days | 2% |
| alex llano | 4/10 | 2920 days | 2% |
| Robert | 1/10 | 2920 days | 1% |
| Nickolas Jonkergouw | 9/10 | 2922 days | 3% |
| Laura Leoekloek | 8/10 | 2923 days | 3% |
| Viki Kent | 9/10 | 2926 days | 3% |
| Ross D | 8/10 | 2926 days | 3% |
| Austin Jurgensmeyer | 8/10 | 2928 days | 3% |
| Sophia Satter | 5/10 | 2933 days | 2% |
| Noel Jacobs | 4/10 | 2934 days | 2% |
| ailsa | 1/10 | 2951 days | 1% |
| Marc July | 1/10 | 3073 days | 1% |
| Timothy Delaney | 4/10 | 3095 days | 1% |
| MARTIN Vincent | 1/10 | 3135 days | 1% |
| Chadd Holland | 8/10 | 3137 days | 3% |
| Alison Seidl | 7/10 | 3146 days | 2% |
| Katie Griffiths | 8/10 | 3148 days | 2% |
| Chris Spratt | 8/10 | 3148 days | 2% |
| Jana B | 8/10 | 3152 days | 2% |
| Lisa Fenzl | 7/10 | 3154 days | 2% |
| Heidi et Mat | 7/10 | 3155 days | 2% |
| Jeanne Minor | 8/10 | 3156 days | 2% |
| Jared Marshall | 6/10 | 3159 days | 2% |
| Molly Bogeberg | 8/10 | 3160 days | 2% |
| Lucy Murray | 4/10 | 3165 days | 1% |
| Kevin Neill | 3/10 | 3165 days | 1% |
| Sheila Palmer | 3/10 | 3165 days | 1% |
| Lena Förtsch | 10/10 | 3165 days | 3% |
| jay gilligan | 1/10 | 3165 days | 1% |
| Leigh B. | 1/10 | 3165 days | 1% |
| Tarrad | 4/10 | 3174 days | 1% |
| Eileen Klinkmuller | 5/10 | 3176 days | 2% |
| Debra Adams | 9/10 | 3194 days | 2% |
| sam k | 1/10 | 3194 days | 1% |
| Timea Bagosi | 9/10 | 3194 days | 2% |
| Fabian Kukla | 9/10 | 3210 days | 2% |
| Iris Kerbler | 7/10 | 3210 days | 2% |
| Gregory | 9/10 | 3212 days | 2% |
| Anais Touri | 9/10 | 3214 days | 2% |
| Nina Kletner | 8/10 | 3216 days | 2% |
| Jonas Hoerning | 3/10 | 3217 days | 1% |
| Vanesha Patel | 6/10 | 3218 days | 2% |
| sebastian engstrom | 9/10 | 3225 days | 2% |
| eric amiel | 8/10 | 3225 days | 2% |
| claire | 7/10 | 3225 days | 2% |
| Nicolas Fernandez | 8/10 | 3225 days | 2% |
| Michal Trubac | 9/10 | 3225 days | 2% |
| Andrew Bird | 8/10 | 3225 days | 2% |
| taylah fogden | 4/10 | 3225 days | 2% |
| Tzimas S | 2/10 | 3225 days | 1% |
| Sylvain Blanchet | 9/10 | 3225 days | 2% |
| Maren Z | 5/10 | 3225 days | 2% |
| Hanna Ala | 6/10 | 3225 days | 2% |
| Peter Lothian | 1/10 | 3225 days | 1% |
| Caroline Hopkinson | 10/10 | 3225 days | 2% |
| Jane Desbarats | 8/10 | 3225 days | 2% |
| erik Hulleman | 9/10 | 3226 days | 2% |
| Eric Fan | 9/10 | 3226 days | 2% |
| caroline dutchie | 9/10 | 3226 days | 2% |
| Dee Vaughan | 8/10 | 3226 days | 2% |
| lallemand catherine | 8/10 | 3226 days | 2% |
| Cesar Juan | 7/10 | 3226 days | 2% |
| judith lauter | 7/10 | 3226 days | 2% |
| Cristina Yoder | 8/10 | 3226 days | 2% |
| Ulrike Filp | 7/10 | 3226 days | 2% |
| Stephanie Levins | 4/10 | 3226 days | 2% |
| Steven Hernandez | 1/10 | 3226 days | 1% |
| Hendrik Jelsma | 8/10 | 3226 days | 2% |
| Diego Pablos | 7/10 | 3245 days | 2% |
| Hannah Fidora | 7/10 | 3253 days | 2% |
| Kristel Pretorius | 7/10 | 3256 days | 2% |
| Piet Juerging | 9/10 | 3256 days | 2% |
| Laure Fontaine Garant | 8/10 | 3256 days | 2% |
| James Chandler | 8/10 | 3256 days | 2% |
| victor Antonelli | 8/10 | 3256 days | 2% |
| katrine thomsen | 8/10 | 3256 days | 2% |
| Thijs Nijsink | 8/10 | 3256 days | 2% |
| Shohei Nomura | 8/10 | 3256 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3256 days | 2% |
| Chris Coon | 10/10 | 3256 days | 2% |
| Jason Barton | 9/10 | 3256 days | 2% |
| Hilmar Lehnert | 8/10 | 3256 days | 2% |
| mick ay | 1/10 | 3257 days | 1% |
| Christopher | 2/10 | 3257 days | 1% |
| Elizabeth Nash | 6/10 | 3258 days | 2% |
| Paul McDermott | 7/10 | 3259 days | 2% |
| Amanda Kuen | 3/10 | 3286 days | 1% |
| Loz Capanna | 1/10 | 3287 days | 1% |
| Kris Castricum | 1/10 | 3287 days | 1% |
| James kneup | 1/10 | 3318 days | 1% |
| Chris Otjes | 8/10 | 3378 days | 2% |
| DreamOn | 8/10 | 3500 days | 2% |
| Rebecca Duncan | 1/10 | 3531 days | 1% |
| Marie Rose | 8/10 | 3531 days | 2% |
| Nina Müller | 1/10 | 3547 days | 0% |
| Carmen Vulink | 1/10 | 3559 days | 1% |
| L P | 7/10 | 3590 days | 2% |
| jgua001 | 1/10 | 3591 days | 1% |
| Kilian Vos | 8/10 | 3607 days | 1% |
| Antoine Lerin | 8/10 | 3614 days | 1% |
| Inge van Noorf | 6/10 | 3619 days | 1% |
| Tamsin Davis | 2/10 | 3621 days | 1% |
| MyName isPrivate | 1/10 | 3621 days | 1% |
| Old Pugh | 7/10 | 3621 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3623 days | 1% |
| Sarah Healey | 1/10 | 3866 days | 0% |
| Cecilia Anderson | 6/10 | 3868 days | 1% |
| Claudia Hillebrand | 4/10 | 3870 days | 1% |
| Penny Lee | 6/10 | 3870 days | 1% |
| Catherine Schlachter | 8/10 | 3872 days | 1% |
| Helen Olsson | 8/10 | 3873 days | 1% |
| Audrey Le Bourthe | 4/10 | 3875 days | 1% |
| Josefin Lind | 7/10 | 3876 days | 1% |
| Herman Holmgist | 7/10 | 3876 days | 1% |
| malkav2024 | 1/10 | 3897 days | 0% |
| Daniel Robledo | 7/10 | 3898 days | 1% |
| Helen McKevitt | 9/10 | 3903 days | 1% |
| Andrew Magill | 8/10 | 3903 days | 1% |
| Ruth Watkin | 9/10 | 3921 days | 1% |
| Lisbeth Sorum | 9/10 | 3932 days | 1% |
| Cameron Tarbotton | 9/10 | 3932 days | 1% |
| Richard van den Bosch | 6/10 | 3941 days | 1% |
| Ina Daubenbuechel | 6/10 | 3941 days | 1% |
| Stripeyfish | 10/10 | 3956 days | 1% |
| François Munoz | 1/10 | 3956 days | 0% |
| Astrid Van Der Laan | 3/10 | 3956 days | 0% |
| Moulou Ludonvic | 6/10 | 3961 days | 1% |
| Elisabeth Boulier | 6/10 | 3961 days | 1% |
| Charles Stafford | 1/10 | 3987 days | 0% |
| Lucien GENTIL | 1/10 | 4048 days | 0% |
| Tania Hinton | 9/10 | 4048 days | 1% |
| traveller26 | 1/10 | 4048 days | 0% |
| Anton Thisted | 7/10 | 4229 days | 0% |
| Josefine Sjodin | 7/10 | 4229 days | 0% |
| Katie Fleck | 7/10 | 4229 days | 0% |
| Hans-Juergen Baumgart | 9/10 | 4231 days | 0% |
| Stefanie Menz | 5/10 | 4249 days | 0% |
| Peer Krumrey | 4/10 | 4249 days | 0% |
| Sarah Horn | 10/10 | 4250 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4250 days | 0% |
| Ali S | 4/10 | 4262 days | 0% |
| Jazpaul | 8/10 | 4262 days | 0% |
| Malgorzata | 6/10 | 4266 days | 0% |
| Michal | 6/10 | 4266 days | 0% |
| Przemystaw Tymizyszyn | 6/10 | 4266 days | 0% |
| jmano | 9/10 | 4290 days | 0% |
| Sports_Cotton | 9/10 | 4290 days | 0% |
| Steve Jackson | 1/10 | 4290 days | 0% |
| Karl Schendel | 9/10 | 4290 days | 0% |
| S Curry | 10/10 | 4290 days | 0% |
| David Frankl | 9/10 | 4290 days | 0% |
| Thommy S | 10/10 | 4290 days | 0% |
| Tanja and Pascal | 6/10 | 4292 days | 0% |
| LisaTe | 1/10 | 4321 days | 0% |
| Jeroen de Vroome | 1/10 | 4321 days | 0% |
| Dennis Post | 10/10 | 4321 days | 0% |
| Graeme | 8/10 | 4321 days | 0% |
| Mark and Eefie | 6/10 | 4337 days | 0% |
| Kevin Blom | 9/10 | 4356 days | 0% |
| unlucky | 2/10 | 4382 days | 0% |
| Natalie C. | 10/10 | 4382 days | 1% |
| trevrobinson | 10/10 | 4413 days | 1% |
| jonoslade | 10/10 | 4413 days | 1% |
| Chris Gale | 9/10 | 4443 days | 1% |
| hugginalan | 2/10 | 4596 days | 0% |
| Xanadu | 7/10 | 4596 days | 1% |
| Steffien | 9/10 | 4596 days | 1% |
| Ali Hendry | 8/10 | 4608 days | 1% |
| M Theunissen | 7/10 | 4610 days | 1% |
| Heiner Reinecke | 6/10 | 4619 days | 1% |
| travelling_solo | 8/10 | 4627 days | 1% |
| Elaine | 3/10 | 4637 days | 0% |
| Dominik Langenegger | 9/10 | 4638 days | 1% |
| Inge Davbbert | 9/10 | 4639 days | 1% |
| Peter Putz | 1/10 | 4641 days | 0% |
| Simon Fry | 6/10 | 4641 days | 1% |
| Villa | 5/10 | 4641 days | 1% |
| Marilyn Mobley | 3/10 | 4642 days | 0% |
| Diana Allan | 7/10 | 4643 days | 1% |
| Liz Stokes | 6/10 | 4643 days | 1% |
| Saskia Brown | 7/10 | 4653 days | 1% |
| katiestone | 10/10 | 4656 days | 1% |
| Laura Smith | 5/10 | 4669 days | 1% |
| Graines | 2/10 | 4687 days | 0% |
| Posse | 1/10 | 4687 days | 0% |
| Bren | 8/10 | 4687 days | 1% |
| Peter | 9/10 | 4687 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4727 days | 1% |
| jule | 10/10 | 4748 days | 1% |
| Patricia French | 4/10 | 4952 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 4979 days | 1% |
| Phil Cowlard | 6/10 | 4985 days | 1% |
| Douglas & Alison Mark | 4/10 | 4989 days | 1% |
| Manuela Manns | 4/10 | 5006 days | 1% |
| Masanobu81 | 10/10 | 5021 days | 1% |
| Jem | 9/10 | 5021 days | 1% |
| Ashley Arnold | 7/10 | 5362 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.82% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 50 days. The Lucky Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 10 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 7 | -0.13% |
| 8 | -0.15% |
| 9 | -0.17% |
| 10 | -0.19% |
| 11 | -0.21% |
| 12 | -0.23% |
| 13 | -0.25% |
| … | … |
Balancing Adjustment
13.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.