Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 187 days | 54% |
| Mike Orme | 1/10 | 248 days | 47% |
| Jessica White | 10/10 | 553 days | 100% |
| Tracey | 8/10 | 736 days | 82% |
| Lucas | 10/10 | 795 days | 77% |
| Dave | 1/10 | 1862 days | 2% |
| Tuomas Saarela | 7/10 | 1890 days | 5% |
| Joseph | 3/10 | 1890 days | 3% |
| Andreas | 1/10 | 1891 days | 2% |
| D.G | 1/10 | 1891 days | 2% |
| jean pierre demange | 1/10 | 1891 days | 2% |
| Cindy | 1/10 | 1891 days | 2% |
| Sarah Plack | 1/10 | 1922 days | 2% |
| Debbie O'B | 1/10 | 1952 days | 2% |
| Tim | 1/10 | 1953 days | 2% |
| milton job | 1/10 | 1953 days | 2% |
| keke | 1/10 | 1953 days | 2% |
| Major big bear | 9/10 | 1953 days | 6% |
| Your neighbour | 1/10 | 1953 days | 2% |
| William Watson | 8/10 | 1982 days | 5% |
| Emily Payne | 3/10 | 1982 days | 3% |
| Tobias | 1/10 | 1983 days | 2% |
| Jesica Dalesio | 1/10 | 1983 days | 2% |
| DS | 1/10 | 2136 days | 2% |
| Anthony Haw | 3/10 | 2197 days | 3% |
| Edward Karr | 8/10 | 2227 days | 5% |
| N. van Wijk | 1/10 | 2228 days | 2% |
| Mmmm | 1/10 | 2256 days | 2% |
| Suzanne Lara BABER | 1/10 | 2256 days | 2% |
| Brian | 1/10 | 2256 days | 2% |
| Michelle and Tony | 4/10 | 2256 days | 3% |
| S Houston | 10/10 | 2256 days | 5% |
| Darren Navan | 5/10 | 2286 days | 4% |
| Pippa | 8/10 | 2286 days | 5% |
| Mark | 1/10 | 2287 days | 2% |
| Bill Brennan | 1/10 | 2287 days | 2% |
| Jane Doe | 1/10 | 2287 days | 2% |
| Lucky driver | 2/10 | 2287 days | 2% |
| AS | 8/10 | 2287 days | 5% |
| FAYCAL DRAOU | 2/10 | 2287 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2287 days | 5% |
| Geoffrey | 1/10 | 2287 days | 2% |
| Barbara | 1/10 | 2287 days | 2% |
| Yassine Ftouh | 1/10 | 2317 days | 2% |
| Megan | 1/10 | 2318 days | 2% |
| Steph Louise | 8/10 | 2318 days | 5% |
| Paulie | 10/10 | 2318 days | 5% |
| Marc | 1/10 | 2318 days | 2% |
| Claire Hill | 1/10 | 2318 days | 2% |
| Rebecca | 1/10 | 2318 days | 2% |
| Tom | 9/10 | 2318 days | 5% |
| Raquel | 1/10 | 2318 days | 2% |
| Armin | 1/10 | 2318 days | 2% |
| Mel | 6/10 | 2318 days | 4% |
| Matt Fall | 5/10 | 2318 days | 4% |
| Sophie Gingras | 7/10 | 2347 days | 4% |
| Brad McLeay | 1/10 | 2347 days | 2% |
| Pas | 1/10 | 2348 days | 2% |
| Bad day | 1/10 | 2348 days | 2% |
| Sarah | 1/10 | 2348 days | 2% |
| Mary Panko | 1/10 | 2348 days | 2% |
| Leon S | 2/10 | 2348 days | 2% |
| Mina | 3/10 | 2348 days | 2% |
| Nick | 2/10 | 2348 days | 2% |
| Jon | 1/10 | 2348 days | 2% |
| Sam | 1/10 | 2348 days | 2% |
| Jan Kruger | 1/10 | 2379 days | 2% |
| Claudia | 10/10 | 2379 days | 5% |
| Lauren | 1/10 | 2379 days | 2% |
| Cat | 7/10 | 2379 days | 4% |
| 5 guys in a van | 9/10 | 2379 days | 5% |
| Magnus | 1/10 | 2440 days | 2% |
| Clare | 1/10 | 2440 days | 2% |
| Louis | 7/10 | 2471 days | 4% |
| Laura | 1/10 | 2532 days | 2% |
| Liliana Rosa | 1/10 | 2562 days | 2% |
| Mark Lindeman | 4/10 | 2592 days | 3% |
| Andrew Miller | 7/10 | 2592 days | 4% |
| Turner | 1/10 | 2593 days | 2% |
| Claire | 2/10 | 2593 days | 2% |
| Laura M | 1/10 | 2593 days | 2% |
| Talia marie | 2/10 | 2593 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2593 days | 4% |
| Tania Green | 1/10 | 2593 days | 2% |
| Shane O'Connor | 1/10 | 2651 days | 1% |
| alyssa perkins | 10/10 | 2651 days | 4% |
| Lukas Peter | 8/10 | 2651 days | 4% |
| Robert Meerbach | 2/10 | 2651 days | 2% |
| Shelley Haslett | 1/10 | 2651 days | 1% |
| Emma Schenck | 1/10 | 2651 days | 1% |
| Williams | 3/10 | 2652 days | 2% |
| Julien C | 1/10 | 2652 days | 1% |
| Julie Buck | 2/10 | 2682 days | 2% |
| Michael Holm | 9/10 | 2708 days | 3% |
| Lizzy van den Boomen | 10/10 | 2712 days | 4% |
| Blablabla | 1/10 | 2712 days | 1% |
| Tom Bennett | 8/10 | 2718 days | 3% |
| Jacob Thomas | 1/10 | 2743 days | 1% |
| Tori Nonchippedwindshield | 1/10 | 2743 days | 1% |
| sara | 1/10 | 2743 days | 1% |
| Le grand Gaultier | 1/10 | 2743 days | 1% |
| Mathias Mouridsen | 10/10 | 2773 days | 4% |
| Kyle Peter | 9/10 | 2804 days | 4% |
| Troy Hill | 1/10 | 2926 days | 1% |
| Irene Ruiz | 1/10 | 2926 days | 1% |
| Alex Conejo | 1/10 | 2926 days | 1% |
| Cherie and Dan | 6/10 | 2933 days | 2% |
| Sabine Gauss | 3/10 | 2951 days | 1% |
| Dianne Farrell | 1/10 | 2957 days | 1% |
| Vivi | 6/10 | 2957 days | 3% |
| Kate and Dom | 3/10 | 2967 days | 1% |
| Pierre Kaklamanos | 2/10 | 2985 days | 1% |
| Emma Syler | 7/10 | 2985 days | 3% |
| Steve Osborne | 1/10 | 2985 days | 1% |
| Steven Pym | 7/10 | 2985 days | 3% |
| joan coutts | 8/10 | 2985 days | 3% |
| Henna | 7/10 | 2988 days | 3% |
| Taylor Doolittle | 2/10 | 2994 days | 1% |
| Katherine Foxston | 1/10 | 3016 days | 1% |
| Samira Meyer | 1/10 | 3016 days | 1% |
| Kim Reid | 3/10 | 3016 days | 2% |
| CCBC | 2/10 | 3016 days | 1% |
| Takeme | 10/10 | 3016 days | 3% |
| Lichun Lu | 1/10 | 3016 days | 1% |
| Marvin Clark | 4/10 | 3016 days | 2% |
| Charlotte Stone | 9/10 | 3016 days | 3% |
| Andrew Sargent | 4/10 | 3016 days | 2% |
| Loic Besson | 4/10 | 3030 days | 2% |
| Filipe Santos | 8/10 | 3037 days | 3% |
| Annina B | 8/10 | 3037 days | 3% |
| Joan Arnau Bataller | 1/10 | 3047 days | 1% |
| tom | 1/10 | 3047 days | 1% |
| Josh Lesley-Smith | 9/10 | 3054 days | 3% |
| Mona Uttendorf | 6/10 | 3055 days | 2% |
| Jakob Lovdahl | 5/10 | 3063 days | 2% |
| Connie Geiger | 4/10 | 3077 days | 2% |
| alex llano | 4/10 | 3077 days | 2% |
| Robert | 1/10 | 3077 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3079 days | 3% |
| Laura Leoekloek | 8/10 | 3080 days | 3% |
| Viki Kent | 9/10 | 3083 days | 3% |
| Ross D | 8/10 | 3083 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3085 days | 3% |
| Sophia Satter | 5/10 | 3090 days | 2% |
| Noel Jacobs | 4/10 | 3091 days | 2% |
| ailsa | 1/10 | 3108 days | 1% |
| Marc July | 1/10 | 3230 days | 1% |
| Timothy Delaney | 4/10 | 3252 days | 1% |
| MARTIN Vincent | 1/10 | 3292 days | 1% |
| Chadd Holland | 8/10 | 3294 days | 2% |
| Alison Seidl | 7/10 | 3303 days | 2% |
| Katie Griffiths | 8/10 | 3305 days | 2% |
| Chris Spratt | 8/10 | 3305 days | 2% |
| Jana B | 8/10 | 3309 days | 2% |
| Lisa Fenzl | 7/10 | 3311 days | 2% |
| Heidi et Mat | 7/10 | 3312 days | 2% |
| Jeanne Minor | 8/10 | 3313 days | 2% |
| Jared Marshall | 6/10 | 3316 days | 2% |
| Molly Bogeberg | 8/10 | 3317 days | 2% |
| Lucy Murray | 4/10 | 3322 days | 1% |
| Kevin Neill | 3/10 | 3322 days | 1% |
| Sheila Palmer | 3/10 | 3322 days | 1% |
| Lena Förtsch | 10/10 | 3322 days | 2% |
| jay gilligan | 1/10 | 3322 days | 1% |
| Leigh B. | 1/10 | 3322 days | 1% |
| Tarrad | 4/10 | 3331 days | 1% |
| Eileen Klinkmuller | 5/10 | 3333 days | 1% |
| Debra Adams | 9/10 | 3351 days | 2% |
| sam k | 1/10 | 3351 days | 1% |
| Timea Bagosi | 9/10 | 3351 days | 2% |
| Fabian Kukla | 9/10 | 3367 days | 2% |
| Iris Kerbler | 7/10 | 3367 days | 2% |
| Gregory | 9/10 | 3369 days | 2% |
| Anais Touri | 9/10 | 3371 days | 2% |
| Nina Kletner | 8/10 | 3373 days | 2% |
| Jonas Hoerning | 3/10 | 3374 days | 1% |
| Vanesha Patel | 6/10 | 3375 days | 2% |
| sebastian engstrom | 9/10 | 3382 days | 2% |
| eric amiel | 8/10 | 3382 days | 2% |
| claire | 7/10 | 3382 days | 2% |
| Nicolas Fernandez | 8/10 | 3382 days | 2% |
| Michal Trubac | 9/10 | 3382 days | 2% |
| Andrew Bird | 8/10 | 3382 days | 2% |
| taylah fogden | 4/10 | 3382 days | 1% |
| Tzimas S | 2/10 | 3382 days | 1% |
| Sylvain Blanchet | 9/10 | 3382 days | 2% |
| Maren Z | 5/10 | 3382 days | 2% |
| Hanna Ala | 6/10 | 3382 days | 2% |
| Peter Lothian | 1/10 | 3382 days | 1% |
| Caroline Hopkinson | 10/10 | 3382 days | 2% |
| Jane Desbarats | 8/10 | 3382 days | 2% |
| erik Hulleman | 9/10 | 3383 days | 2% |
| Eric Fan | 9/10 | 3383 days | 2% |
| caroline dutchie | 9/10 | 3383 days | 2% |
| Dee Vaughan | 8/10 | 3383 days | 2% |
| lallemand catherine | 8/10 | 3383 days | 2% |
| Cesar Juan | 7/10 | 3383 days | 2% |
| judith lauter | 7/10 | 3383 days | 2% |
| Cristina Yoder | 8/10 | 3383 days | 2% |
| Ulrike Filp | 7/10 | 3383 days | 2% |
| Stephanie Levins | 4/10 | 3383 days | 1% |
| Steven Hernandez | 1/10 | 3383 days | 1% |
| Hendrik Jelsma | 8/10 | 3383 days | 2% |
| Diego Pablos | 7/10 | 3402 days | 2% |
| Hannah Fidora | 7/10 | 3410 days | 2% |
| Kristel Pretorius | 7/10 | 3413 days | 2% |
| Piet Juerging | 9/10 | 3413 days | 2% |
| Laure Fontaine Garant | 8/10 | 3413 days | 2% |
| James Chandler | 8/10 | 3413 days | 2% |
| victor Antonelli | 8/10 | 3413 days | 2% |
| katrine thomsen | 8/10 | 3413 days | 2% |
| Thijs Nijsink | 8/10 | 3413 days | 2% |
| Shohei Nomura | 8/10 | 3413 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3413 days | 2% |
| Chris Coon | 10/10 | 3413 days | 2% |
| Jason Barton | 9/10 | 3413 days | 2% |
| Hilmar Lehnert | 8/10 | 3413 days | 2% |
| mick ay | 1/10 | 3414 days | 1% |
| Christopher | 2/10 | 3414 days | 1% |
| Elizabeth Nash | 6/10 | 3415 days | 2% |
| Paul McDermott | 7/10 | 3416 days | 2% |
| Amanda Kuen | 3/10 | 3443 days | 1% |
| Loz Capanna | 1/10 | 3444 days | 1% |
| Kris Castricum | 1/10 | 3444 days | 1% |
| James kneup | 1/10 | 3475 days | 1% |
| Chris Otjes | 8/10 | 3535 days | 2% |
| DreamOn | 8/10 | 3657 days | 2% |
| Rebecca Duncan | 1/10 | 3688 days | 0% |
| Marie Rose | 8/10 | 3688 days | 1% |
| Nina Müller | 1/10 | 3704 days | 0% |
| Carmen Vulink | 1/10 | 3716 days | 0% |
| L P | 7/10 | 3747 days | 1% |
| jgua001 | 1/10 | 3748 days | 0% |
| Kilian Vos | 8/10 | 3764 days | 1% |
| Antoine Lerin | 8/10 | 3771 days | 1% |
| Inge van Noorf | 6/10 | 3776 days | 1% |
| Tamsin Davis | 2/10 | 3778 days | 0% |
| MyName isPrivate | 1/10 | 3778 days | 0% |
| Old Pugh | 7/10 | 3778 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3780 days | 1% |
| Sarah Healey | 1/10 | 4023 days | 0% |
| Cecilia Anderson | 6/10 | 4025 days | 0% |
| Claudia Hillebrand | 4/10 | 4027 days | 0% |
| Penny Lee | 6/10 | 4027 days | 0% |
| Catherine Schlachter | 8/10 | 4029 days | 1% |
| Helen Olsson | 8/10 | 4030 days | 1% |
| Audrey Le Bourthe | 4/10 | 4032 days | 0% |
| Josefin Lind | 7/10 | 4033 days | 1% |
| Herman Holmgist | 7/10 | 4033 days | 1% |
| malkav2024 | 1/10 | 4054 days | 0% |
| Daniel Robledo | 7/10 | 4055 days | 0% |
| Helen McKevitt | 9/10 | 4060 days | 1% |
| Andrew Magill | 8/10 | 4060 days | 1% |
| Ruth Watkin | 9/10 | 4078 days | 0% |
| Lisbeth Sorum | 9/10 | 4089 days | 0% |
| Cameron Tarbotton | 9/10 | 4089 days | 0% |
| Richard van den Bosch | 6/10 | 4098 days | 0% |
| Ina Daubenbuechel | 6/10 | 4098 days | 0% |
| Stripeyfish | 10/10 | 4113 days | 0% |
| François Munoz | 1/10 | 4113 days | 0% |
| Astrid Van Der Laan | 3/10 | 4113 days | 0% |
| Moulou Ludonvic | 6/10 | 4118 days | 0% |
| Elisabeth Boulier | 6/10 | 4118 days | 0% |
| Charles Stafford | 1/10 | 4144 days | 0% |
| Lucien GENTIL | 1/10 | 4205 days | 0% |
| Tania Hinton | 9/10 | 4205 days | 0% |
| traveller26 | 1/10 | 4205 days | 0% |
| Anton Thisted | 7/10 | 4386 days | 1% |
| Josefine Sjodin | 7/10 | 4386 days | 1% |
| Katie Fleck | 7/10 | 4386 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4388 days | 1% |
| Stefanie Menz | 5/10 | 4406 days | 1% |
| Peer Krumrey | 4/10 | 4406 days | 1% |
| Sarah Horn | 10/10 | 4407 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4407 days | 1% |
| Ali S | 4/10 | 4419 days | 1% |
| Jazpaul | 8/10 | 4419 days | 1% |
| Malgorzata | 6/10 | 4423 days | 1% |
| Michal | 6/10 | 4423 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4423 days | 1% |
| jmano | 9/10 | 4447 days | 1% |
| Sports_Cotton | 9/10 | 4447 days | 1% |
| Steve Jackson | 1/10 | 4447 days | 0% |
| Karl Schendel | 9/10 | 4447 days | 1% |
| S Curry | 10/10 | 4447 days | 1% |
| David Frankl | 9/10 | 4447 days | 1% |
| Thommy S | 10/10 | 4447 days | 1% |
| Tanja and Pascal | 6/10 | 4449 days | 1% |
| LisaTe | 1/10 | 4478 days | 0% |
| Jeroen de Vroome | 1/10 | 4478 days | 0% |
| Dennis Post | 10/10 | 4478 days | 1% |
| Graeme | 8/10 | 4478 days | 1% |
| Mark and Eefie | 6/10 | 4494 days | 1% |
| Kevin Blom | 9/10 | 4513 days | 1% |
| unlucky | 2/10 | 4539 days | 0% |
| Natalie C. | 10/10 | 4539 days | 1% |
| trevrobinson | 10/10 | 4570 days | 1% |
| jonoslade | 10/10 | 4570 days | 1% |
| Chris Gale | 9/10 | 4600 days | 1% |
| hugginalan | 2/10 | 4753 days | 0% |
| Xanadu | 7/10 | 4753 days | 1% |
| Steffien | 9/10 | 4753 days | 1% |
| Ali Hendry | 8/10 | 4765 days | 1% |
| M Theunissen | 7/10 | 4767 days | 1% |
| Heiner Reinecke | 6/10 | 4776 days | 1% |
| travelling_solo | 8/10 | 4784 days | 1% |
| Elaine | 3/10 | 4794 days | 0% |
| Dominik Langenegger | 9/10 | 4795 days | 1% |
| Inge Davbbert | 9/10 | 4796 days | 1% |
| Peter Putz | 1/10 | 4798 days | 0% |
| Simon Fry | 6/10 | 4798 days | 1% |
| Villa | 5/10 | 4798 days | 1% |
| Marilyn Mobley | 3/10 | 4799 days | 0% |
| Diana Allan | 7/10 | 4800 days | 1% |
| Liz Stokes | 6/10 | 4800 days | 1% |
| Saskia Brown | 7/10 | 4810 days | 1% |
| katiestone | 10/10 | 4813 days | 1% |
| Laura Smith | 5/10 | 4826 days | 1% |
| Graines | 2/10 | 4844 days | 0% |
| Posse | 1/10 | 4844 days | 0% |
| Bren | 8/10 | 4844 days | 1% |
| Peter | 9/10 | 4844 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4884 days | 1% |
| jule | 10/10 | 4905 days | 1% |
| Patricia French | 4/10 | 5109 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5136 days | 1% |
| Phil Cowlard | 6/10 | 5142 days | 1% |
| Douglas & Alison Mark | 4/10 | 5146 days | 1% |
| Manuela Manns | 4/10 | 5163 days | 1% |
| Masanobu81 | 10/10 | 5178 days | 1% |
| Jem | 9/10 | 5178 days | 1% |
| Ashley Arnold | 7/10 | 5519 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.04% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 167 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 164 | -2.99% |
| 165 | -3.01% |
| 166 | -3.02% |
| 167 | -3.04% |
| 168 | -3.06% |
| 169 | -3.08% |
| 170 | -3.10% |
| … | … |
Balancing Adjustment
16.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.