Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
60.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 443 days | 65% |
| Mike Orme | 1/10 | 504 days | 55% |
| Jessica White | 10/10 | 809 days | 100% |
| Tracey | 8/10 | 992 days | 70% |
| Lucas | 10/10 | 1051 days | 63% |
| Dave | 1/10 | 2118 days | 3% |
| Tuomas Saarela | 7/10 | 2146 days | 6% |
| Joseph | 3/10 | 2146 days | 4% |
| Andreas | 1/10 | 2147 days | 3% |
| D.G | 1/10 | 2147 days | 3% |
| jean pierre demange | 1/10 | 2147 days | 3% |
| Cindy | 1/10 | 2147 days | 3% |
| Sarah Plack | 1/10 | 2178 days | 3% |
| Debbie O'B | 1/10 | 2208 days | 3% |
| Tim | 1/10 | 2209 days | 3% |
| milton job | 1/10 | 2209 days | 3% |
| keke | 1/10 | 2209 days | 3% |
| Major big bear | 9/10 | 2209 days | 7% |
| Your neighbour | 1/10 | 2209 days | 3% |
| William Watson | 8/10 | 2238 days | 7% |
| Emily Payne | 3/10 | 2238 days | 4% |
| Tobias | 1/10 | 2239 days | 3% |
| Jesica Dalesio | 1/10 | 2239 days | 3% |
| DS | 1/10 | 2392 days | 3% |
| Anthony Haw | 3/10 | 2453 days | 3% |
| Edward Karr | 8/10 | 2483 days | 6% |
| N. van Wijk | 1/10 | 2484 days | 2% |
| Mmmm | 1/10 | 2512 days | 2% |
| Suzanne Lara BABER | 1/10 | 2512 days | 2% |
| Brian | 1/10 | 2512 days | 2% |
| Michelle and Tony | 4/10 | 2512 days | 4% |
| S Houston | 10/10 | 2512 days | 6% |
| Darren Navan | 5/10 | 2542 days | 4% |
| Pippa | 8/10 | 2542 days | 6% |
| Mark | 1/10 | 2543 days | 2% |
| Bill Brennan | 1/10 | 2543 days | 2% |
| Jane Doe | 1/10 | 2543 days | 2% |
| Lucky driver | 2/10 | 2543 days | 3% |
| AS | 8/10 | 2543 days | 6% |
| FAYCAL DRAOU | 2/10 | 2543 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2543 days | 6% |
| Geoffrey | 1/10 | 2543 days | 2% |
| Barbara | 1/10 | 2543 days | 2% |
| Yassine Ftouh | 1/10 | 2573 days | 2% |
| Megan | 1/10 | 2574 days | 2% |
| Steph Louise | 8/10 | 2574 days | 6% |
| Paulie | 10/10 | 2574 days | 6% |
| Marc | 1/10 | 2574 days | 2% |
| Claire Hill | 1/10 | 2574 days | 2% |
| Rebecca | 1/10 | 2574 days | 2% |
| Tom | 9/10 | 2574 days | 6% |
| Raquel | 1/10 | 2574 days | 2% |
| Armin | 1/10 | 2574 days | 2% |
| Mel | 6/10 | 2574 days | 5% |
| Matt Fall | 5/10 | 2574 days | 4% |
| Sophie Gingras | 7/10 | 2603 days | 5% |
| Brad McLeay | 1/10 | 2603 days | 2% |
| Pas | 1/10 | 2604 days | 2% |
| Bad day | 1/10 | 2604 days | 2% |
| Sarah | 1/10 | 2604 days | 2% |
| Mary Panko | 1/10 | 2604 days | 2% |
| Leon S | 2/10 | 2604 days | 3% |
| Mina | 3/10 | 2604 days | 3% |
| Nick | 2/10 | 2604 days | 3% |
| Jon | 1/10 | 2604 days | 2% |
| Sam | 1/10 | 2604 days | 2% |
| Jan Kruger | 1/10 | 2635 days | 2% |
| Claudia | 10/10 | 2635 days | 5% |
| Lauren | 1/10 | 2635 days | 2% |
| Cat | 7/10 | 2635 days | 5% |
| 5 guys in a van | 9/10 | 2635 days | 5% |
| Magnus | 1/10 | 2696 days | 2% |
| Clare | 1/10 | 2696 days | 2% |
| Louis | 7/10 | 2727 days | 5% |
| Laura | 1/10 | 2788 days | 2% |
| Liliana Rosa | 1/10 | 2818 days | 2% |
| Mark Lindeman | 4/10 | 2848 days | 3% |
| Andrew Miller | 7/10 | 2848 days | 4% |
| Turner | 1/10 | 2849 days | 2% |
| Claire | 2/10 | 2849 days | 2% |
| Laura M | 1/10 | 2849 days | 2% |
| Talia marie | 2/10 | 2849 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2849 days | 5% |
| Tania Green | 1/10 | 2849 days | 2% |
| Shane O'Connor | 1/10 | 2907 days | 2% |
| alyssa perkins | 10/10 | 2907 days | 5% |
| Lukas Peter | 8/10 | 2907 days | 4% |
| Robert Meerbach | 2/10 | 2907 days | 2% |
| Shelley Haslett | 1/10 | 2907 days | 2% |
| Emma Schenck | 1/10 | 2907 days | 2% |
| Williams | 3/10 | 2908 days | 2% |
| Julien C | 1/10 | 2908 days | 2% |
| Julie Buck | 2/10 | 2938 days | 2% |
| Michael Holm | 9/10 | 2964 days | 4% |
| Lizzy van den Boomen | 10/10 | 2968 days | 4% |
| Blablabla | 1/10 | 2968 days | 2% |
| Tom Bennett | 8/10 | 2974 days | 4% |
| Jacob Thomas | 1/10 | 2999 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2999 days | 2% |
| sara | 1/10 | 2999 days | 2% |
| Le grand Gaultier | 1/10 | 2999 days | 2% |
| Mathias Mouridsen | 10/10 | 3029 days | 4% |
| Kyle Peter | 9/10 | 3060 days | 4% |
| Troy Hill | 1/10 | 3182 days | 2% |
| Irene Ruiz | 1/10 | 3182 days | 2% |
| Alex Conejo | 1/10 | 3182 days | 2% |
| Cherie and Dan | 6/10 | 3189 days | 3% |
| Sabine Gauss | 3/10 | 3207 days | 2% |
| Dianne Farrell | 1/10 | 3213 days | 1% |
| Vivi | 6/10 | 3213 days | 3% |
| Kate and Dom | 3/10 | 3223 days | 2% |
| Pierre Kaklamanos | 2/10 | 3241 days | 2% |
| Emma Syler | 7/10 | 3241 days | 3% |
| Steve Osborne | 1/10 | 3241 days | 1% |
| Steven Pym | 7/10 | 3241 days | 3% |
| joan coutts | 8/10 | 3241 days | 3% |
| Henna | 7/10 | 3244 days | 3% |
| Taylor Doolittle | 2/10 | 3250 days | 1% |
| Katherine Foxston | 1/10 | 3272 days | 1% |
| Samira Meyer | 1/10 | 3272 days | 1% |
| Kim Reid | 3/10 | 3272 days | 2% |
| CCBC | 2/10 | 3272 days | 2% |
| Takeme | 10/10 | 3272 days | 3% |
| Lichun Lu | 1/10 | 3272 days | 1% |
| Marvin Clark | 4/10 | 3272 days | 2% |
| Charlotte Stone | 9/10 | 3272 days | 3% |
| Andrew Sargent | 4/10 | 3272 days | 2% |
| Loic Besson | 4/10 | 3286 days | 2% |
| Filipe Santos | 8/10 | 3293 days | 3% |
| Annina B | 8/10 | 3293 days | 3% |
| Joan Arnau Bataller | 1/10 | 3303 days | 1% |
| tom | 1/10 | 3303 days | 1% |
| Josh Lesley-Smith | 9/10 | 3310 days | 3% |
| Mona Uttendorf | 6/10 | 3311 days | 3% |
| Jakob Lovdahl | 5/10 | 3319 days | 2% |
| Connie Geiger | 4/10 | 3333 days | 2% |
| alex llano | 4/10 | 3333 days | 2% |
| Robert | 1/10 | 3333 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3335 days | 3% |
| Laura Leoekloek | 8/10 | 3336 days | 3% |
| Viki Kent | 9/10 | 3339 days | 3% |
| Ross D | 8/10 | 3339 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3341 days | 3% |
| Sophia Satter | 5/10 | 3346 days | 2% |
| Noel Jacobs | 4/10 | 3347 days | 2% |
| ailsa | 1/10 | 3364 days | 1% |
| Marc July | 1/10 | 3486 days | 1% |
| Timothy Delaney | 4/10 | 3508 days | 1% |
| MARTIN Vincent | 1/10 | 3548 days | 1% |
| Chadd Holland | 8/10 | 3550 days | 3% |
| Alison Seidl | 7/10 | 3559 days | 2% |
| Katie Griffiths | 8/10 | 3561 days | 2% |
| Chris Spratt | 8/10 | 3561 days | 2% |
| Jana B | 8/10 | 3565 days | 2% |
| Lisa Fenzl | 7/10 | 3567 days | 2% |
| Heidi et Mat | 7/10 | 3568 days | 2% |
| Jeanne Minor | 8/10 | 3569 days | 2% |
| Jared Marshall | 6/10 | 3572 days | 2% |
| Molly Bogeberg | 8/10 | 3573 days | 2% |
| Lucy Murray | 4/10 | 3578 days | 1% |
| Kevin Neill | 3/10 | 3578 days | 1% |
| Sheila Palmer | 3/10 | 3578 days | 1% |
| Lena Förtsch | 10/10 | 3578 days | 2% |
| jay gilligan | 1/10 | 3578 days | 1% |
| Leigh B. | 1/10 | 3578 days | 1% |
| Tarrad | 4/10 | 3587 days | 1% |
| Eileen Klinkmuller | 5/10 | 3589 days | 2% |
| Debra Adams | 9/10 | 3607 days | 2% |
| sam k | 1/10 | 3607 days | 1% |
| Timea Bagosi | 9/10 | 3607 days | 2% |
| Fabian Kukla | 9/10 | 3623 days | 2% |
| Iris Kerbler | 7/10 | 3623 days | 2% |
| Gregory | 9/10 | 3625 days | 2% |
| Anais Touri | 9/10 | 3627 days | 2% |
| Nina Kletner | 8/10 | 3629 days | 2% |
| Jonas Hoerning | 3/10 | 3630 days | 1% |
| Vanesha Patel | 6/10 | 3631 days | 2% |
| sebastian engstrom | 9/10 | 3638 days | 2% |
| eric amiel | 8/10 | 3638 days | 2% |
| claire | 7/10 | 3638 days | 2% |
| Nicolas Fernandez | 8/10 | 3638 days | 2% |
| Michal Trubac | 9/10 | 3638 days | 2% |
| Andrew Bird | 8/10 | 3638 days | 2% |
| taylah fogden | 4/10 | 3638 days | 2% |
| Tzimas S | 2/10 | 3638 days | 1% |
| Sylvain Blanchet | 9/10 | 3638 days | 2% |
| Maren Z | 5/10 | 3638 days | 2% |
| Hanna Ala | 6/10 | 3638 days | 2% |
| Peter Lothian | 1/10 | 3638 days | 1% |
| Caroline Hopkinson | 10/10 | 3638 days | 2% |
| Jane Desbarats | 8/10 | 3638 days | 2% |
| erik Hulleman | 9/10 | 3639 days | 2% |
| Eric Fan | 9/10 | 3639 days | 2% |
| caroline dutchie | 9/10 | 3639 days | 2% |
| Dee Vaughan | 8/10 | 3639 days | 2% |
| lallemand catherine | 8/10 | 3639 days | 2% |
| Cesar Juan | 7/10 | 3639 days | 2% |
| judith lauter | 7/10 | 3639 days | 2% |
| Cristina Yoder | 8/10 | 3639 days | 2% |
| Ulrike Filp | 7/10 | 3639 days | 2% |
| Stephanie Levins | 4/10 | 3639 days | 1% |
| Steven Hernandez | 1/10 | 3639 days | 1% |
| Hendrik Jelsma | 8/10 | 3639 days | 2% |
| Diego Pablos | 7/10 | 3658 days | 2% |
| Hannah Fidora | 7/10 | 3666 days | 2% |
| Kristel Pretorius | 7/10 | 3669 days | 2% |
| Piet Juerging | 9/10 | 3669 days | 2% |
| Laure Fontaine Garant | 8/10 | 3669 days | 2% |
| James Chandler | 8/10 | 3669 days | 2% |
| victor Antonelli | 8/10 | 3669 days | 2% |
| katrine thomsen | 8/10 | 3669 days | 2% |
| Thijs Nijsink | 8/10 | 3669 days | 2% |
| Shohei Nomura | 8/10 | 3669 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3669 days | 2% |
| Chris Coon | 10/10 | 3669 days | 2% |
| Jason Barton | 9/10 | 3669 days | 2% |
| Hilmar Lehnert | 8/10 | 3669 days | 2% |
| mick ay | 1/10 | 3670 days | 1% |
| Christopher | 2/10 | 3670 days | 1% |
| Elizabeth Nash | 6/10 | 3671 days | 2% |
| Paul McDermott | 7/10 | 3672 days | 2% |
| Amanda Kuen | 3/10 | 3699 days | 1% |
| Loz Capanna | 1/10 | 3700 days | 1% |
| Kris Castricum | 1/10 | 3700 days | 1% |
| James kneup | 1/10 | 3731 days | 1% |
| Chris Otjes | 8/10 | 3791 days | 2% |
| DreamOn | 8/10 | 3913 days | 1% |
| Rebecca Duncan | 1/10 | 3944 days | 1% |
| Marie Rose | 8/10 | 3944 days | 1% |
| Nina Müller | 1/10 | 3960 days | 0% |
| Carmen Vulink | 1/10 | 3972 days | 1% |
| L P | 7/10 | 4003 days | 1% |
| jgua001 | 1/10 | 4004 days | 0% |
| Kilian Vos | 8/10 | 4020 days | 1% |
| Antoine Lerin | 8/10 | 4027 days | 1% |
| Inge van Noorf | 6/10 | 4032 days | 1% |
| Tamsin Davis | 2/10 | 4034 days | 0% |
| MyName isPrivate | 1/10 | 4034 days | 0% |
| Old Pugh | 7/10 | 4034 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4036 days | 1% |
| Sarah Healey | 1/10 | 4279 days | 0% |
| Cecilia Anderson | 6/10 | 4281 days | 0% |
| Claudia Hillebrand | 4/10 | 4283 days | 0% |
| Penny Lee | 6/10 | 4283 days | 0% |
| Catherine Schlachter | 8/10 | 4285 days | 0% |
| Helen Olsson | 8/10 | 4286 days | 0% |
| Audrey Le Bourthe | 4/10 | 4288 days | 0% |
| Josefin Lind | 7/10 | 4289 days | 0% |
| Herman Holmgist | 7/10 | 4289 days | 0% |
| malkav2024 | 1/10 | 4310 days | 0% |
| Daniel Robledo | 7/10 | 4311 days | 0% |
| Helen McKevitt | 9/10 | 4316 days | 0% |
| Andrew Magill | 8/10 | 4316 days | 0% |
| Ruth Watkin | 9/10 | 4334 days | 0% |
| Lisbeth Sorum | 9/10 | 4345 days | 0% |
| Cameron Tarbotton | 9/10 | 4345 days | 0% |
| Richard van den Bosch | 6/10 | 4354 days | 0% |
| Ina Daubenbuechel | 6/10 | 4354 days | 0% |
| Stripeyfish | 10/10 | 4369 days | 0% |
| François Munoz | 1/10 | 4369 days | 0% |
| Astrid Van Der Laan | 3/10 | 4369 days | 0% |
| Moulou Ludonvic | 6/10 | 4374 days | 0% |
| Elisabeth Boulier | 6/10 | 4374 days | 0% |
| Charles Stafford | 1/10 | 4400 days | 1% |
| Lucien GENTIL | 1/10 | 4461 days | 1% |
| Tania Hinton | 9/10 | 4461 days | 2% |
| traveller26 | 1/10 | 4461 days | 1% |
| Anton Thisted | 7/10 | 4642 days | 1% |
| Josefine Sjodin | 7/10 | 4642 days | 1% |
| Katie Fleck | 7/10 | 4642 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4644 days | 2% |
| Stefanie Menz | 5/10 | 4662 days | 1% |
| Peer Krumrey | 4/10 | 4662 days | 1% |
| Sarah Horn | 10/10 | 4663 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4663 days | 1% |
| Ali S | 4/10 | 4675 days | 1% |
| Jazpaul | 8/10 | 4675 days | 2% |
| Malgorzata | 6/10 | 4679 days | 1% |
| Michal | 6/10 | 4679 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4679 days | 1% |
| jmano | 9/10 | 4703 days | 2% |
| Sports_Cotton | 9/10 | 4703 days | 2% |
| Steve Jackson | 1/10 | 4703 days | 1% |
| Karl Schendel | 9/10 | 4703 days | 2% |
| S Curry | 10/10 | 4703 days | 2% |
| David Frankl | 9/10 | 4703 days | 2% |
| Thommy S | 10/10 | 4703 days | 2% |
| Tanja and Pascal | 6/10 | 4705 days | 1% |
| LisaTe | 1/10 | 4734 days | 1% |
| Jeroen de Vroome | 1/10 | 4734 days | 1% |
| Dennis Post | 10/10 | 4734 days | 2% |
| Graeme | 8/10 | 4734 days | 2% |
| Mark and Eefie | 6/10 | 4750 days | 1% |
| Kevin Blom | 9/10 | 4769 days | 1% |
| unlucky | 2/10 | 4795 days | 1% |
| Natalie C. | 10/10 | 4795 days | 2% |
| trevrobinson | 10/10 | 4826 days | 2% |
| jonoslade | 10/10 | 4826 days | 2% |
| Chris Gale | 9/10 | 4856 days | 2% |
| hugginalan | 2/10 | 5009 days | 1% |
| Xanadu | 7/10 | 5009 days | 1% |
| Steffien | 9/10 | 5009 days | 2% |
| Ali Hendry | 8/10 | 5021 days | 1% |
| M Theunissen | 7/10 | 5023 days | 1% |
| Heiner Reinecke | 6/10 | 5032 days | 1% |
| travelling_solo | 8/10 | 5040 days | 2% |
| Elaine | 3/10 | 5050 days | 1% |
| Dominik Langenegger | 9/10 | 5051 days | 1% |
| Inge Davbbert | 9/10 | 5052 days | 1% |
| Peter Putz | 1/10 | 5054 days | 0% |
| Simon Fry | 6/10 | 5054 days | 1% |
| Villa | 5/10 | 5054 days | 1% |
| Marilyn Mobley | 3/10 | 5055 days | 1% |
| Diana Allan | 7/10 | 5056 days | 1% |
| Liz Stokes | 6/10 | 5056 days | 1% |
| Saskia Brown | 7/10 | 5066 days | 1% |
| katiestone | 10/10 | 5069 days | 2% |
| Laura Smith | 5/10 | 5082 days | 1% |
| Graines | 2/10 | 5100 days | 1% |
| Posse | 1/10 | 5100 days | 1% |
| Bren | 8/10 | 5100 days | 2% |
| Peter | 9/10 | 5100 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5140 days | 1% |
| jule | 10/10 | 5161 days | 2% |
| Patricia French | 4/10 | 5365 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5392 days | 1% |
| Phil Cowlard | 6/10 | 5398 days | 1% |
| Douglas & Alison Mark | 4/10 | 5402 days | 1% |
| Manuela Manns | 4/10 | 5419 days | 1% |
| Masanobu81 | 10/10 | 5434 days | 2% |
| Jem | 9/10 | 5434 days | 2% |
| Ashley Arnold | 7/10 | 5775 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
19.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.