Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 77 days | 51% |
| Mike Orme | 1/10 | 138 days | 45% |
| Jessica White | 10/10 | 443 days | 100% |
| Tracey | 8/10 | 626 days | 86% |
| Lucas | 10/10 | 685 days | 82% |
| Dave | 1/10 | 1752 days | 2% |
| Tuomas Saarela | 7/10 | 1780 days | 5% |
| Joseph | 3/10 | 1780 days | 3% |
| Andreas | 1/10 | 1781 days | 2% |
| D.G | 1/10 | 1781 days | 2% |
| jean pierre demange | 1/10 | 1781 days | 2% |
| Cindy | 1/10 | 1781 days | 2% |
| Sarah Plack | 1/10 | 1812 days | 2% |
| Debbie O'B | 1/10 | 1842 days | 2% |
| Tim | 1/10 | 1843 days | 2% |
| milton job | 1/10 | 1843 days | 2% |
| keke | 1/10 | 1843 days | 2% |
| Major big bear | 9/10 | 1843 days | 6% |
| Your neighbour | 1/10 | 1843 days | 2% |
| William Watson | 8/10 | 1872 days | 5% |
| Emily Payne | 3/10 | 1872 days | 3% |
| Tobias | 1/10 | 1873 days | 2% |
| Jesica Dalesio | 1/10 | 1873 days | 2% |
| DS | 1/10 | 2026 days | 2% |
| Anthony Haw | 3/10 | 2087 days | 3% |
| Edward Karr | 8/10 | 2117 days | 5% |
| N. van Wijk | 1/10 | 2118 days | 2% |
| Mmmm | 1/10 | 2146 days | 2% |
| Suzanne Lara BABER | 1/10 | 2146 days | 2% |
| Brian | 1/10 | 2146 days | 2% |
| Michelle and Tony | 4/10 | 2146 days | 3% |
| S Houston | 10/10 | 2146 days | 5% |
| Darren Navan | 5/10 | 2176 days | 4% |
| Pippa | 8/10 | 2176 days | 5% |
| Mark | 1/10 | 2177 days | 2% |
| Bill Brennan | 1/10 | 2177 days | 2% |
| Jane Doe | 1/10 | 2177 days | 2% |
| Lucky driver | 2/10 | 2177 days | 2% |
| AS | 8/10 | 2177 days | 5% |
| FAYCAL DRAOU | 2/10 | 2177 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2177 days | 5% |
| Geoffrey | 1/10 | 2177 days | 2% |
| Barbara | 1/10 | 2177 days | 2% |
| Yassine Ftouh | 1/10 | 2207 days | 2% |
| Megan | 1/10 | 2208 days | 2% |
| Steph Louise | 8/10 | 2208 days | 5% |
| Paulie | 10/10 | 2208 days | 5% |
| Marc | 1/10 | 2208 days | 2% |
| Claire Hill | 1/10 | 2208 days | 2% |
| Rebecca | 1/10 | 2208 days | 2% |
| Tom | 9/10 | 2208 days | 5% |
| Raquel | 1/10 | 2208 days | 2% |
| Armin | 1/10 | 2208 days | 2% |
| Mel | 6/10 | 2208 days | 4% |
| Matt Fall | 5/10 | 2208 days | 4% |
| Sophie Gingras | 7/10 | 2237 days | 4% |
| Brad McLeay | 1/10 | 2237 days | 2% |
| Pas | 1/10 | 2238 days | 2% |
| Bad day | 1/10 | 2238 days | 2% |
| Sarah | 1/10 | 2238 days | 2% |
| Mary Panko | 1/10 | 2238 days | 2% |
| Leon S | 2/10 | 2238 days | 2% |
| Mina | 3/10 | 2238 days | 3% |
| Nick | 2/10 | 2238 days | 2% |
| Jon | 1/10 | 2238 days | 2% |
| Sam | 1/10 | 2238 days | 2% |
| Jan Kruger | 1/10 | 2269 days | 2% |
| Claudia | 10/10 | 2269 days | 5% |
| Lauren | 1/10 | 2269 days | 2% |
| Cat | 7/10 | 2269 days | 4% |
| 5 guys in a van | 9/10 | 2269 days | 5% |
| Magnus | 1/10 | 2330 days | 2% |
| Clare | 1/10 | 2330 days | 2% |
| Louis | 7/10 | 2361 days | 4% |
| Laura | 1/10 | 2422 days | 2% |
| Liliana Rosa | 1/10 | 2452 days | 2% |
| Mark Lindeman | 4/10 | 2482 days | 3% |
| Andrew Miller | 7/10 | 2482 days | 4% |
| Turner | 1/10 | 2483 days | 2% |
| Claire | 2/10 | 2483 days | 2% |
| Laura M | 1/10 | 2483 days | 2% |
| Talia marie | 2/10 | 2483 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2483 days | 4% |
| Tania Green | 1/10 | 2483 days | 2% |
| Shane O'Connor | 1/10 | 2541 days | 2% |
| alyssa perkins | 10/10 | 2541 days | 4% |
| Lukas Peter | 8/10 | 2541 days | 4% |
| Robert Meerbach | 2/10 | 2541 days | 2% |
| Shelley Haslett | 1/10 | 2541 days | 2% |
| Emma Schenck | 1/10 | 2541 days | 2% |
| Williams | 3/10 | 2542 days | 2% |
| Julien C | 1/10 | 2542 days | 2% |
| Julie Buck | 2/10 | 2572 days | 2% |
| Michael Holm | 9/10 | 2598 days | 3% |
| Lizzy van den Boomen | 10/10 | 2602 days | 4% |
| Blablabla | 1/10 | 2602 days | 2% |
| Tom Bennett | 8/10 | 2608 days | 3% |
| Jacob Thomas | 1/10 | 2633 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2633 days | 2% |
| sara | 1/10 | 2633 days | 2% |
| Le grand Gaultier | 1/10 | 2633 days | 2% |
| Mathias Mouridsen | 10/10 | 2663 days | 4% |
| Kyle Peter | 9/10 | 2694 days | 4% |
| Troy Hill | 1/10 | 2816 days | 1% |
| Irene Ruiz | 1/10 | 2816 days | 1% |
| Alex Conejo | 1/10 | 2816 days | 1% |
| Cherie and Dan | 6/10 | 2823 days | 3% |
| Sabine Gauss | 3/10 | 2841 days | 2% |
| Dianne Farrell | 1/10 | 2847 days | 1% |
| Vivi | 6/10 | 2847 days | 3% |
| Kate and Dom | 3/10 | 2857 days | 1% |
| Pierre Kaklamanos | 2/10 | 2875 days | 1% |
| Emma Syler | 7/10 | 2875 days | 3% |
| Steve Osborne | 1/10 | 2875 days | 1% |
| Steven Pym | 7/10 | 2875 days | 3% |
| joan coutts | 8/10 | 2875 days | 3% |
| Henna | 7/10 | 2878 days | 3% |
| Taylor Doolittle | 2/10 | 2884 days | 1% |
| Katherine Foxston | 1/10 | 2906 days | 1% |
| Samira Meyer | 1/10 | 2906 days | 1% |
| Kim Reid | 3/10 | 2906 days | 2% |
| CCBC | 2/10 | 2906 days | 1% |
| Takeme | 10/10 | 2906 days | 3% |
| Lichun Lu | 1/10 | 2906 days | 1% |
| Marvin Clark | 4/10 | 2906 days | 2% |
| Charlotte Stone | 9/10 | 2906 days | 3% |
| Andrew Sargent | 4/10 | 2906 days | 2% |
| Loic Besson | 4/10 | 2920 days | 2% |
| Filipe Santos | 8/10 | 2927 days | 3% |
| Annina B | 8/10 | 2927 days | 3% |
| Joan Arnau Bataller | 1/10 | 2937 days | 1% |
| tom | 1/10 | 2937 days | 1% |
| Josh Lesley-Smith | 9/10 | 2944 days | 3% |
| Mona Uttendorf | 6/10 | 2945 days | 2% |
| Jakob Lovdahl | 5/10 | 2953 days | 2% |
| Connie Geiger | 4/10 | 2967 days | 2% |
| alex llano | 4/10 | 2967 days | 2% |
| Robert | 1/10 | 2967 days | 1% |
| Nickolas Jonkergouw | 9/10 | 2969 days | 3% |
| Laura Leoekloek | 8/10 | 2970 days | 3% |
| Viki Kent | 9/10 | 2973 days | 3% |
| Ross D | 8/10 | 2973 days | 3% |
| Austin Jurgensmeyer | 8/10 | 2975 days | 3% |
| Sophia Satter | 5/10 | 2980 days | 2% |
| Noel Jacobs | 4/10 | 2981 days | 2% |
| ailsa | 1/10 | 2998 days | 1% |
| Marc July | 1/10 | 3120 days | 1% |
| Timothy Delaney | 4/10 | 3142 days | 2% |
| MARTIN Vincent | 1/10 | 3182 days | 1% |
| Chadd Holland | 8/10 | 3184 days | 3% |
| Alison Seidl | 7/10 | 3193 days | 2% |
| Katie Griffiths | 8/10 | 3195 days | 2% |
| Chris Spratt | 8/10 | 3195 days | 2% |
| Jana B | 8/10 | 3199 days | 2% |
| Lisa Fenzl | 7/10 | 3201 days | 2% |
| Heidi et Mat | 7/10 | 3202 days | 2% |
| Jeanne Minor | 8/10 | 3203 days | 2% |
| Jared Marshall | 6/10 | 3206 days | 2% |
| Molly Bogeberg | 8/10 | 3207 days | 2% |
| Lucy Murray | 4/10 | 3212 days | 1% |
| Kevin Neill | 3/10 | 3212 days | 1% |
| Sheila Palmer | 3/10 | 3212 days | 1% |
| Lena Förtsch | 10/10 | 3212 days | 3% |
| jay gilligan | 1/10 | 3212 days | 1% |
| Leigh B. | 1/10 | 3212 days | 1% |
| Tarrad | 4/10 | 3221 days | 1% |
| Eileen Klinkmuller | 5/10 | 3223 days | 2% |
| Debra Adams | 9/10 | 3241 days | 2% |
| sam k | 1/10 | 3241 days | 1% |
| Timea Bagosi | 9/10 | 3241 days | 2% |
| Fabian Kukla | 9/10 | 3257 days | 2% |
| Iris Kerbler | 7/10 | 3257 days | 2% |
| Gregory | 9/10 | 3259 days | 2% |
| Anais Touri | 9/10 | 3261 days | 2% |
| Nina Kletner | 8/10 | 3263 days | 2% |
| Jonas Hoerning | 3/10 | 3264 days | 1% |
| Vanesha Patel | 6/10 | 3265 days | 2% |
| sebastian engstrom | 9/10 | 3272 days | 2% |
| eric amiel | 8/10 | 3272 days | 2% |
| claire | 7/10 | 3272 days | 2% |
| Nicolas Fernandez | 8/10 | 3272 days | 2% |
| Michal Trubac | 9/10 | 3272 days | 2% |
| Andrew Bird | 8/10 | 3272 days | 2% |
| taylah fogden | 4/10 | 3272 days | 2% |
| Tzimas S | 2/10 | 3272 days | 1% |
| Sylvain Blanchet | 9/10 | 3272 days | 2% |
| Maren Z | 5/10 | 3272 days | 2% |
| Hanna Ala | 6/10 | 3272 days | 2% |
| Peter Lothian | 1/10 | 3272 days | 1% |
| Caroline Hopkinson | 10/10 | 3272 days | 2% |
| Jane Desbarats | 8/10 | 3272 days | 2% |
| erik Hulleman | 9/10 | 3273 days | 2% |
| Eric Fan | 9/10 | 3273 days | 2% |
| caroline dutchie | 9/10 | 3273 days | 2% |
| Dee Vaughan | 8/10 | 3273 days | 2% |
| lallemand catherine | 8/10 | 3273 days | 2% |
| Cesar Juan | 7/10 | 3273 days | 2% |
| judith lauter | 7/10 | 3273 days | 2% |
| Cristina Yoder | 8/10 | 3273 days | 2% |
| Ulrike Filp | 7/10 | 3273 days | 2% |
| Stephanie Levins | 4/10 | 3273 days | 2% |
| Steven Hernandez | 1/10 | 3273 days | 1% |
| Hendrik Jelsma | 8/10 | 3273 days | 2% |
| Diego Pablos | 7/10 | 3292 days | 2% |
| Hannah Fidora | 7/10 | 3300 days | 2% |
| Kristel Pretorius | 7/10 | 3303 days | 2% |
| Piet Juerging | 9/10 | 3303 days | 2% |
| Laure Fontaine Garant | 8/10 | 3303 days | 2% |
| James Chandler | 8/10 | 3303 days | 2% |
| victor Antonelli | 8/10 | 3303 days | 2% |
| katrine thomsen | 8/10 | 3303 days | 2% |
| Thijs Nijsink | 8/10 | 3303 days | 2% |
| Shohei Nomura | 8/10 | 3303 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3303 days | 2% |
| Chris Coon | 10/10 | 3303 days | 2% |
| Jason Barton | 9/10 | 3303 days | 2% |
| Hilmar Lehnert | 8/10 | 3303 days | 2% |
| mick ay | 1/10 | 3304 days | 1% |
| Christopher | 2/10 | 3304 days | 1% |
| Elizabeth Nash | 6/10 | 3305 days | 2% |
| Paul McDermott | 7/10 | 3306 days | 2% |
| Amanda Kuen | 3/10 | 3333 days | 1% |
| Loz Capanna | 1/10 | 3334 days | 1% |
| Kris Castricum | 1/10 | 3334 days | 1% |
| James kneup | 1/10 | 3365 days | 1% |
| Chris Otjes | 8/10 | 3425 days | 2% |
| DreamOn | 8/10 | 3547 days | 2% |
| Rebecca Duncan | 1/10 | 3578 days | 1% |
| Marie Rose | 8/10 | 3578 days | 2% |
| Nina Müller | 1/10 | 3594 days | 1% |
| Carmen Vulink | 1/10 | 3606 days | 1% |
| L P | 7/10 | 3637 days | 2% |
| jgua001 | 1/10 | 3638 days | 1% |
| Kilian Vos | 8/10 | 3654 days | 1% |
| Antoine Lerin | 8/10 | 3661 days | 1% |
| Inge van Noorf | 6/10 | 3666 days | 1% |
| Tamsin Davis | 2/10 | 3668 days | 1% |
| MyName isPrivate | 1/10 | 3668 days | 1% |
| Old Pugh | 7/10 | 3668 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3670 days | 1% |
| Sarah Healey | 1/10 | 3913 days | 0% |
| Cecilia Anderson | 6/10 | 3915 days | 1% |
| Claudia Hillebrand | 4/10 | 3917 days | 1% |
| Penny Lee | 6/10 | 3917 days | 1% |
| Catherine Schlachter | 8/10 | 3919 days | 1% |
| Helen Olsson | 8/10 | 3920 days | 1% |
| Audrey Le Bourthe | 4/10 | 3922 days | 1% |
| Josefin Lind | 7/10 | 3923 days | 1% |
| Herman Holmgist | 7/10 | 3923 days | 1% |
| malkav2024 | 1/10 | 3944 days | 0% |
| Daniel Robledo | 7/10 | 3945 days | 1% |
| Helen McKevitt | 9/10 | 3950 days | 1% |
| Andrew Magill | 8/10 | 3950 days | 1% |
| Ruth Watkin | 9/10 | 3968 days | 1% |
| Lisbeth Sorum | 9/10 | 3979 days | 1% |
| Cameron Tarbotton | 9/10 | 3979 days | 1% |
| Richard van den Bosch | 6/10 | 3988 days | 1% |
| Ina Daubenbuechel | 6/10 | 3988 days | 1% |
| Stripeyfish | 10/10 | 4003 days | 1% |
| François Munoz | 1/10 | 4003 days | 0% |
| Astrid Van Der Laan | 3/10 | 4003 days | 0% |
| Moulou Ludonvic | 6/10 | 4008 days | 1% |
| Elisabeth Boulier | 6/10 | 4008 days | 1% |
| Charles Stafford | 1/10 | 4034 days | 0% |
| Lucien GENTIL | 1/10 | 4095 days | 0% |
| Tania Hinton | 9/10 | 4095 days | 1% |
| traveller26 | 1/10 | 4095 days | 0% |
| Anton Thisted | 7/10 | 4276 days | 0% |
| Josefine Sjodin | 7/10 | 4276 days | 0% |
| Katie Fleck | 7/10 | 4276 days | 0% |
| Hans-Juergen Baumgart | 9/10 | 4278 days | 0% |
| Stefanie Menz | 5/10 | 4296 days | 0% |
| Peer Krumrey | 4/10 | 4296 days | 0% |
| Sarah Horn | 10/10 | 4297 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4297 days | 0% |
| Ali S | 4/10 | 4309 days | 0% |
| Jazpaul | 8/10 | 4309 days | 0% |
| Malgorzata | 6/10 | 4313 days | 0% |
| Michal | 6/10 | 4313 days | 0% |
| Przemystaw Tymizyszyn | 6/10 | 4313 days | 0% |
| jmano | 9/10 | 4337 days | 0% |
| Sports_Cotton | 9/10 | 4337 days | 0% |
| Steve Jackson | 1/10 | 4337 days | 0% |
| Karl Schendel | 9/10 | 4337 days | 0% |
| S Curry | 10/10 | 4337 days | 0% |
| David Frankl | 9/10 | 4337 days | 0% |
| Thommy S | 10/10 | 4337 days | 0% |
| Tanja and Pascal | 6/10 | 4339 days | 0% |
| LisaTe | 1/10 | 4368 days | 0% |
| Jeroen de Vroome | 1/10 | 4368 days | 0% |
| Dennis Post | 10/10 | 4368 days | 0% |
| Graeme | 8/10 | 4368 days | 0% |
| Mark and Eefie | 6/10 | 4384 days | 1% |
| Kevin Blom | 9/10 | 4403 days | 1% |
| unlucky | 2/10 | 4429 days | 1% |
| Natalie C. | 10/10 | 4429 days | 1% |
| trevrobinson | 10/10 | 4460 days | 1% |
| jonoslade | 10/10 | 4460 days | 1% |
| Chris Gale | 9/10 | 4490 days | 1% |
| hugginalan | 2/10 | 4643 days | 1% |
| Xanadu | 7/10 | 4643 days | 1% |
| Steffien | 9/10 | 4643 days | 1% |
| Ali Hendry | 8/10 | 4655 days | 1% |
| M Theunissen | 7/10 | 4657 days | 1% |
| Heiner Reinecke | 6/10 | 4666 days | 1% |
| travelling_solo | 8/10 | 4674 days | 1% |
| Elaine | 3/10 | 4684 days | 0% |
| Dominik Langenegger | 9/10 | 4685 days | 1% |
| Inge Davbbert | 9/10 | 4686 days | 1% |
| Peter Putz | 1/10 | 4688 days | 0% |
| Simon Fry | 6/10 | 4688 days | 1% |
| Villa | 5/10 | 4688 days | 1% |
| Marilyn Mobley | 3/10 | 4689 days | 0% |
| Diana Allan | 7/10 | 4690 days | 1% |
| Liz Stokes | 6/10 | 4690 days | 1% |
| Saskia Brown | 7/10 | 4700 days | 1% |
| katiestone | 10/10 | 4703 days | 1% |
| Laura Smith | 5/10 | 4716 days | 1% |
| Graines | 2/10 | 4734 days | 1% |
| Posse | 1/10 | 4734 days | 0% |
| Bren | 8/10 | 4734 days | 1% |
| Peter | 9/10 | 4734 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4774 days | 1% |
| jule | 10/10 | 4795 days | 1% |
| Patricia French | 4/10 | 4999 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5026 days | 1% |
| Phil Cowlard | 6/10 | 5032 days | 1% |
| Douglas & Alison Mark | 4/10 | 5036 days | 1% |
| Manuela Manns | 4/10 | 5053 days | 1% |
| Masanobu81 | 10/10 | 5068 days | 1% |
| Jem | 9/10 | 5068 days | 1% |
| Ashley Arnold | 7/10 | 5409 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 57 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 54 | -1.09% |
| 55 | -1.11% |
| 56 | -1.13% |
| 57 | -1.15% |
| 58 | -1.17% |
| 59 | -1.19% |
| 60 | -1.21% |
| … | … |
Balancing Adjustment
15.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.