G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Palliser.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Cape Palliser

Valid Reviews

63 Valid Reviews

The Cape Palliser experience has a total of 67 reviews. There are 63 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 63 valid reviews:

Rating Count Percentage
10/10 29
46%
9/10 21
33%
8/10 9
14%
7/10 3
5%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.75% Average

The raw data average (mean) for all the Cape Palliser valid reviews is 91.75% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

12 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 63 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 12 face-to-face reviews:

Rating Count Percentage
10/10 4
33%
9/10 3
25%
8/10 2
17%
7/10 2
17%
6/10 1
8%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.83% Average

The raw data average (mean) for all the Cape Palliser face-to-face reviews is 85.83% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.33%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
matt 10/10 102 days 100%
Terry 10/10 407 days 91%
Ae Marika 10/10 407 days 91%
Davespg 9/10 438 days 89%
Jan 9/10 438 days 89%
Adel 8/10 499 days 85%
@saltyskin 10/10 621 days 78%
Mechthild Wilkowski 9/10 713 days 71%
Nicola Tuschwitz 9/10 772 days 66%
Marc 9/10 772 days 66%
Stefanie 9/10 894 days 54%
Mike 9/10 1229 days 25%
Ae Marika 10/10 1259 days 23%
Stubby 10/10 1443 days 13%
AMR 10/10 1502 days 11%
Mark Dalgety 9/10 1502 days 11%
Marine 10/10 1502 days 11%
Rob 10/10 1502 days 11%
Finlay 10/10 1624 days 7%
Zae 8/10 1655 days 6%
Stefan Hohmann 8/10 1837 days 5%
Traveler 10/10 1960 days 5%
Andy and Julia 9/10 2143 days 4%
BER&GENE 9/10 2202 days 4%
Kevin 10/10 2202 days 4%
Niven 8/10 2202 days 4%
Maë 10/10 2264 days 4%
Thomas Mende 9/10 2294 days 4%
Brian Warburton 10/10 2355 days 4%
Phil 8/10 2478 days 4%
Sarah 9/10 2508 days 4%
Becky 10/10 2508 days 4%
Boguslaw MAKIELLO 9/10 2522 days 2%
Simon Springett 10/10 2562 days 3%
Look Out 9/10 2567 days 3%
Ronald Daigneault 10/10 2622 days 2%
Lukas and Katka 9/10 2654 days 3%
Leonie Scholten 10/10 2739 days 3%
Lizzy Cobeldick 9/10 2750 days 3%
Mara Schneider 10/10 2967 days 3%
Saskia Ruttor 10/10 3010 days 3%
Craig Workman 9/10 3038 days 2%
Connie Hopper 7/10 3224 days 2%
Chloe Grand 9/10 3332 days 2%
Geordie Zimmermanster 10/10 3340 days 2%
Marianne Leclerco 8/10 3364 days 1%
Reinout Schrijver 8/10 3595 days 1%
Tatiana Rochereau 8/10 3682 days 1%
Radek Ouhel 10/10 3693 days 1%
Graeme 10/10 3693 days 1%
Cherie Marshall 10/10 3709 days 1%
Antoine Lerin 7/10 3717 days 1%
Lois Moreland 10/10 3724 days 1%
Lea Darotchetche 9/10 3890 days 1%
Pavel Macek 8/10 3971 days 0%
Zuzana Holubova 7/10 3971 days 0%
Christopher Buch Madsen 10/10 3995 days 0%
Stephen Revah 10/10 3997 days 0%
Arnaud Memay 6/10 4052 days 0%
David Restell 10/10 4243 days 0%
Mike and Caroline 9/10 4334 days 0%
Johann Maier 10/10 4743 days 1%
Boule_de_gomme 9/10 4912 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Palliser does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.60% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.