Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Horahora Domain

Valid Reviews

74 Valid Reviews

The Horahora Domain experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 74 valid reviews:

Rating Count Percentage
10/10 17
23%
9/10 27
36%
8/10 23
31%
7/10 5
7%
6/10 1
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.89% Average

The raw data average (mean) for all the Horahora Domain valid reviews is 86.89% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 74 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 2
50%
8/10 2
50%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.06%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Chloe 7/10 32 days 94%
Walvins 9/10 63 days 100%
Newcamper 8/10 63 days 99%
Toni 9/10 63 days 100%
Sj 9/10 63 days 100%
EI 9/10 63 days 100%
RedSparr0w 10/10 124 days 100%
cclou 8/10 216 days 96%
PimC 8/10 337 days 92%
Ann 9/10 337 days 93%
Nadja 10/10 337 days 94%
tortuga 8/10 368 days 91%
Joaco periplo 9/10 368 days 92%
Mandy 10/10 368 days 93%
Rich 9/10 368 days 92%
HIMANSHU CHAUDHARY 9/10 521 days 84%
Max 9/10 582 days 81%
James 9/10 582 days 81%
Chloe 8/10 612 days 78%
Mikaela 8/10 643 days 75%
Stefany 10/10 733 days 70%
Jo and Neipa 9/10 733 days 69%
GRANMA 8/10 763 days 66%
Archie O. 10/10 794 days 64%
Tamya Da Silva 8/10 794 days 63%
Cara Johnston 9/10 824 days 61%
Richard 8/10 855 days 58%
Leyna H. 9/10 947 days 49%
Ashleigh 10/10 1373 days 17%
Rollmaesta 10/10 1401 days 15%
Hamsome 10/10 1463 days 12%
Keith robertson 8/10 1493 days 11%
Karen 10/10 1554 days 9%
DaniZ 10/10 1859 days 5%
Martin Hansen 7/10 1890 days 4%
Mike Sc 9/10 1890 days 5%
Mike Sc 9/10 1890 days 5%
Dennis Rijbroek 9/10 1920 days 4%
Julian 8/10 1951 days 4%
Charlotte 8/10 1982 days 4%
Debs 7/10 1982 days 4%
David Hart 8/10 2104 days 4%
Clare & Gerry 9/10 2104 days 4%
Aparna 9/10 2132 days 4%
Matthias 8/10 2132 days 4%
Dirk Taubner 10/10 2194 days 4%
Andy Bond 9/10 2197 days 4%
Edward Lowe 9/10 2255 days 4%
The Weathersons 8/10 2482 days 2%
Tiara Flewelling 9/10 2525 days 3%
Leanne Taylor-Smith 6/10 2547 days 3%
Shawn Hoelsch 10/10 2551 days 3%
Vander Plancke Julien 8/10 2581 days 3%
Victoria Smith 10/10 2679 days 3%
Anita Wilkie 10/10 2892 days 3%
Rebecca Lindsey 8/10 2892 days 3%
Neil Warnock 9/10 2923 days 3%
Heidi Maurice 9/10 2936 days 2%
Daryl and Chris 10/10 2958 days 2%
Alan Eason 5/10 2973 days 2%
Stuart Morgan 10/10 2989 days 2%
Frans Van Schie 8/10 3001 days 2%
Robert Hanbidge 10/10 3001 days 2%
Kimmo Kiiski 8/10 3147 days 2%
Goldfinger 9/10 3167 days 2%
Bridget Brebner 8/10 3234 days 2%
Alison Cary 9/10 3319 days 2%
Andrew Jones 7/10 3564 days 1%
Ed Hill 8/10 3612 days 1%
Manuela 9/10 3651 days 1%
Justin globalgauthiers.blogspot.com 7/10 3899 days 1%
Christina Perez 9/10 3905 days 0%
Konrad Ullmann 8/10 3936 days 0%
N smith 8/10 4203 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.28% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.