Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Horahora Domain

Valid Reviews

73 Valid Reviews

The Horahora Domain experience has a total of 73 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 73 valid reviews:

Rating Count Percentage
10/10 17
23%
9/10 27
37%
8/10 23
32%
7/10 4
5%
6/10 1
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.12% Average

The raw data average (mean) for all the Horahora Domain valid reviews is 87.12% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 73 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 2
50%
8/10 2
50%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.76%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Walvins 9/10 52 days 100%
Newcamper 8/10 52 days 99%
Toni 9/10 52 days 100%
Sj 9/10 52 days 100%
EI 9/10 52 days 100%
RedSparr0w 10/10 113 days 100%
cclou 8/10 205 days 96%
PimC 8/10 326 days 93%
Ann 9/10 326 days 94%
Nadja 10/10 326 days 95%
tortuga 8/10 357 days 92%
Joaco periplo 9/10 357 days 92%
Mandy 10/10 357 days 93%
Rich 9/10 357 days 92%
HIMANSHU CHAUDHARY 9/10 510 days 85%
Max 9/10 571 days 81%
James 9/10 571 days 81%
Chloe 8/10 601 days 78%
Mikaela 8/10 632 days 76%
Stefany 10/10 722 days 71%
Jo and Neipa 9/10 722 days 70%
GRANMA 8/10 752 days 67%
Archie O. 10/10 783 days 65%
Tamya Da Silva 8/10 783 days 64%
Cara Johnston 9/10 813 days 62%
Richard 8/10 844 days 58%
Leyna H. 9/10 936 days 50%
Ashleigh 10/10 1362 days 17%
Rollmaesta 10/10 1390 days 16%
Hamsome 10/10 1452 days 13%
Keith robertson 8/10 1482 days 11%
Karen 10/10 1543 days 9%
DaniZ 10/10 1848 days 5%
Martin Hansen 7/10 1879 days 4%
Mike Sc 9/10 1879 days 5%
Mike Sc 9/10 1879 days 5%
Dennis Rijbroek 9/10 1909 days 4%
Julian 8/10 1940 days 4%
Charlotte 8/10 1971 days 4%
Debs 7/10 1971 days 4%
David Hart 8/10 2093 days 4%
Clare & Gerry 9/10 2093 days 4%
Aparna 9/10 2121 days 4%
Matthias 8/10 2121 days 4%
Dirk Taubner 10/10 2183 days 4%
Andy Bond 9/10 2186 days 4%
Edward Lowe 9/10 2244 days 4%
The Weathersons 8/10 2471 days 2%
Tiara Flewelling 9/10 2514 days 3%
Leanne Taylor-Smith 6/10 2536 days 3%
Shawn Hoelsch 10/10 2540 days 3%
Vander Plancke Julien 8/10 2570 days 3%
Victoria Smith 10/10 2668 days 3%
Anita Wilkie 10/10 2881 days 3%
Rebecca Lindsey 8/10 2881 days 3%
Neil Warnock 9/10 2912 days 3%
Heidi Maurice 9/10 2925 days 2%
Daryl and Chris 10/10 2947 days 2%
Alan Eason 5/10 2962 days 2%
Stuart Morgan 10/10 2978 days 2%
Frans Van Schie 8/10 2990 days 2%
Robert Hanbidge 10/10 2990 days 2%
Kimmo Kiiski 8/10 3136 days 2%
Goldfinger 9/10 3156 days 2%
Bridget Brebner 8/10 3223 days 2%
Alison Cary 9/10 3308 days 2%
Andrew Jones 7/10 3553 days 1%
Ed Hill 8/10 3601 days 1%
Manuela 9/10 3640 days 1%
Justin globalgauthiers.blogspot.com 7/10 3888 days 1%
Christina Perez 9/10 3894 days 0%
Konrad Ullmann 8/10 3925 days 0%
N smith 8/10 4192 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.18% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.