Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Horahora Domain
Valid Reviews
81 Valid Reviews
The Horahora Domain experience has a total of 81 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 81 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
22% |
| 9/10 | 28 |
|
35% |
| 8/10 | 25 |
|
31% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.30% Average
The raw data average (mean) for all the Horahora Domain valid reviews is 86.30% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 81 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 2 |
|
50% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kirsty | 8/10 | 47 days | 100% |
| Nicky | 7/10 | 47 days | 95% |
| Laura Knox | 9/10 | 200 days | 99% |
| Marine | 8/10 | 292 days | 95% |
| Josh Harrop | 7/10 | 292 days | 90% |
| Kathy from Australia | 10/10 | 351 days | 95% |
| Hans | 7/10 | 382 days | 87% |
| Chloe | 7/10 | 412 days | 86% |
| Walvins | 9/10 | 443 days | 90% |
| Newcamper | 8/10 | 443 days | 89% |
| Toni | 9/10 | 443 days | 90% |
| Sj | 9/10 | 443 days | 90% |
| EI | 9/10 | 443 days | 90% |
| RedSparr0w | 10/10 | 504 days | 87% |
| cclou | 8/10 | 596 days | 80% |
| PimC | 8/10 | 717 days | 71% |
| Ann | 9/10 | 717 days | 71% |
| Nadja | 10/10 | 717 days | 72% |
| tortuga | 8/10 | 748 days | 68% |
| Joaco periplo | 9/10 | 748 days | 69% |
| Mandy | 10/10 | 748 days | 70% |
| Rich | 9/10 | 748 days | 69% |
| HIMANSHU CHAUDHARY | 9/10 | 901 days | 54% |
| Max | 9/10 | 962 days | 48% |
| James | 9/10 | 962 days | 48% |
| Chloe | 8/10 | 992 days | 45% |
| Mikaela | 8/10 | 1023 days | 42% |
| Stefany | 10/10 | 1113 days | 35% |
| Jo and Neipa | 9/10 | 1113 days | 34% |
| GRANMA | 8/10 | 1143 days | 31% |
| Archie O. | 10/10 | 1174 days | 30% |
| Tamya Da Silva | 8/10 | 1174 days | 29% |
| Cara Johnston | 9/10 | 1204 days | 27% |
| Richard | 8/10 | 1235 days | 25% |
| Leyna H. | 9/10 | 1327 days | 19% |
| Ashleigh | 10/10 | 1753 days | 5% |
| Rollmaesta | 10/10 | 1781 days | 5% |
| Hamsome | 10/10 | 1843 days | 5% |
| Keith robertson | 8/10 | 1873 days | 5% |
| Karen | 10/10 | 1934 days | 5% |
| DaniZ | 10/10 | 2239 days | 4% |
| Martin Hansen | 7/10 | 2270 days | 4% |
| Mike Sc | 9/10 | 2270 days | 4% |
| Mike Sc | 9/10 | 2270 days | 4% |
| Dennis Rijbroek | 9/10 | 2300 days | 4% |
| Julian | 8/10 | 2331 days | 4% |
| Charlotte | 8/10 | 2362 days | 4% |
| Debs | 7/10 | 2362 days | 4% |
| David Hart | 8/10 | 2484 days | 4% |
| Clare & Gerry | 9/10 | 2484 days | 4% |
| Aparna | 9/10 | 2512 days | 4% |
| Matthias | 8/10 | 2512 days | 4% |
| Dirk Taubner | 10/10 | 2574 days | 3% |
| Andy Bond | 9/10 | 2577 days | 3% |
| Edward Lowe | 9/10 | 2635 days | 3% |
| The Weathersons | 8/10 | 2862 days | 2% |
| Tiara Flewelling | 9/10 | 2905 days | 3% |
| Leanne Taylor-Smith | 6/10 | 2927 days | 2% |
| Shawn Hoelsch | 10/10 | 2931 days | 3% |
| Vander Plancke Julien | 8/10 | 2961 days | 3% |
| Victoria Smith | 10/10 | 3059 days | 3% |
| Anita Wilkie | 10/10 | 3272 days | 2% |
| Rebecca Lindsey | 8/10 | 3272 days | 2% |
| Neil Warnock | 9/10 | 3303 days | 2% |
| Heidi Maurice | 9/10 | 3316 days | 2% |
| Daryl and Chris | 10/10 | 3338 days | 2% |
| Alan Eason | 5/10 | 3353 days | 1% |
| Stuart Morgan | 10/10 | 3369 days | 2% |
| Frans Van Schie | 8/10 | 3381 days | 2% |
| Robert Hanbidge | 10/10 | 3381 days | 2% |
| Kimmo Kiiski | 8/10 | 3527 days | 2% |
| Goldfinger | 9/10 | 3547 days | 2% |
| Bridget Brebner | 8/10 | 3614 days | 1% |
| Alison Cary | 9/10 | 3699 days | 1% |
| Andrew Jones | 7/10 | 3944 days | 1% |
| Ed Hill | 8/10 | 3992 days | 1% |
| Manuela | 9/10 | 4031 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4279 days | 0% |
| Christina Perez | 9/10 | 4285 days | 0% |
| Konrad Ullmann | 8/10 | 4316 days | 0% |
| N smith | 8/10 | 4583 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.