Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Horahora Domain

Valid Reviews

76 Valid Reviews

The Horahora Domain experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 76 valid reviews:

Rating Count Percentage
10/10 18
24%
9/10 27
36%
8/10 23
30%
7/10 6
8%
6/10 1
1%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.84% Average

The raw data average (mean) for all the Horahora Domain valid reviews is 86.84% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 76 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 2
50%
8/10 2
50%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.00% Average

The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kathy from Australia 10/10 44 days 100%
Hans 7/10 75 days 93%
Chloe 7/10 105 days 93%
Walvins 9/10 136 days 98%
Newcamper 8/10 136 days 97%
Toni 9/10 136 days 98%
Sj 9/10 136 days 98%
EI 9/10 136 days 98%
RedSparr0w 10/10 196 days 98%
cclou 8/10 288 days 93%
PimC 8/10 410 days 89%
Ann 9/10 410 days 90%
Nadja 10/10 410 days 90%
tortuga 8/10 441 days 87%
Joaco periplo 9/10 441 days 88%
Mandy 10/10 441 days 89%
Rich 9/10 441 days 88%
HIMANSHU CHAUDHARY 9/10 593 days 79%
Max 9/10 654 days 75%
James 9/10 654 days 75%
Chloe 8/10 685 days 72%
Mikaela 8/10 716 days 69%
Stefany 10/10 806 days 63%
Jo and Neipa 9/10 806 days 62%
GRANMA 8/10 836 days 59%
Archie O. 10/10 867 days 57%
Tamya Da Silva 8/10 867 days 56%
Cara Johnston 9/10 896 days 54%
Richard 8/10 927 days 50%
Leyna H. 9/10 1019 days 42%
Ashleigh 10/10 1446 days 13%
Rollmaesta 10/10 1474 days 12%
Hamsome 10/10 1536 days 10%
Keith robertson 8/10 1566 days 8%
Karen 10/10 1626 days 7%
DaniZ 10/10 1932 days 5%
Martin Hansen 7/10 1963 days 4%
Mike Sc 9/10 1963 days 4%
Mike Sc 9/10 1963 days 4%
Dennis Rijbroek 9/10 1992 days 4%
Julian 8/10 2023 days 4%
Charlotte 8/10 2054 days 4%
Debs 7/10 2054 days 4%
David Hart 8/10 2177 days 4%
Clare & Gerry 9/10 2177 days 4%
Aparna 9/10 2205 days 4%
Matthias 8/10 2205 days 4%
Dirk Taubner 10/10 2267 days 4%
Andy Bond 9/10 2270 days 4%
Edward Lowe 9/10 2328 days 4%
The Weathersons 8/10 2555 days 2%
Tiara Flewelling 9/10 2598 days 3%
Leanne Taylor-Smith 6/10 2620 days 3%
Shawn Hoelsch 10/10 2624 days 3%
Vander Plancke Julien 8/10 2654 days 3%
Victoria Smith 10/10 2751 days 3%
Anita Wilkie 10/10 2965 days 3%
Rebecca Lindsey 8/10 2965 days 3%
Neil Warnock 9/10 2996 days 2%
Heidi Maurice 9/10 3009 days 2%
Daryl and Chris 10/10 3031 days 2%
Alan Eason 5/10 3046 days 2%
Stuart Morgan 10/10 3062 days 2%
Frans Van Schie 8/10 3073 days 2%
Robert Hanbidge 10/10 3073 days 2%
Kimmo Kiiski 8/10 3219 days 2%
Goldfinger 9/10 3240 days 2%
Bridget Brebner 8/10 3307 days 2%
Alison Cary 9/10 3392 days 2%
Andrew Jones 7/10 3637 days 1%
Ed Hill 8/10 3685 days 1%
Manuela 9/10 3724 days 1%
Justin globalgauthiers.blogspot.com 7/10 3972 days 1%
Christina Perez 9/10 3978 days 0%
Konrad Ullmann 8/10 4009 days 0%
N smith 8/10 4275 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.32% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.