Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

331 Valid Reviews

The Camperco experience has a total of 337 reviews. There are 331 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 331 valid reviews:

Rating Count Percentage
10/10 222
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.59% Average

The raw data average (mean) for all the Camperco valid reviews is 95.59% and is based on 331 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 331 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.88%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Colin Lemmer 10/10 16 days 100%
WENDY AND SI 10/10 46 days 100%
Julie Margin 9/10 77 days 99%
Eric Ferrua 10/10 260 days 96%
Javent 10/10 260 days 96%
Celine D 10/10 291 days 95%
Pamela Ralph 10/10 319 days 94%
Willem Buur 10/10 319 days 94%
Julia Newton 10/10 319 days 94%
Thom S 10/10 350 days 93%
Charla Grant 10/10 350 days 93%
Pablo Granados 10/10 381 days 92%
Marie McDonald 10/10 381 days 92%
Sarah 10/10 381 days 92%
Andrew Crutchfield 10/10 411 days 90%
Matthew Maguire 10/10 411 days 90%
Ryan & Shiv 10/10 442 days 89%
Damian Bason 10/10 442 days 89%
Sina & Julius 10/10 472 days 87%
Sue 8/10 625 days 76%
Ana Jauregui 10/10 625 days 78%
Michael Bachner 10/10 656 days 75%
Holly Ramseier 10/10 685 days 73%
Stanislav a Lada 10/10 716 days 71%
Philipp 10/10 716 days 71%
Thomas 10/10 747 days 68%
Arne 10/10 747 days 68%
ingrid oosterhuis 9/10 777 days 65%
Joshua Robinson 10/10 777 days 66%
Anita Laurent 10/10 777 days 66%
Ben G 10/10 777 days 66%
Karl 10/10 777 days 66%
Carol 10/10 838 days 60%
Rahel Herzog 7/10 900 days 50%
Sam 10/10 991 days 45%
Mike Hemmert 10/10 991 days 45%
Adam Bar 10/10 991 days 45%
Alistair Oldham 10/10 1022 days 42%
Matt Mead 9/10 1050 days 39%
Mickael Courio 10/10 1081 days 37%
Karl P 10/10 1081 days 37%
Adam Bennett 10/10 1112 days 34%
Tammy 10/10 1112 days 34%
Irene Chambers 10/10 1142 days 32%
Bethany 10/10 1173 days 29%
Eshan Mathur 10/10 1203 days 27%
Javier 10/10 1203 days 27%
Jonas Verreyken 10/10 1203 days 27%
Jono 10/10 1234 days 25%
Marc Pepin 10/10 1234 days 25%
Susan Bruce 9/10 1295 days 21%
Malvina Lola 10/10 1295 days 21%
Tina 10/10 1356 days 18%
Aaron and Sarah Schroder 10/10 1387 days 16%
Marni 10/10 1387 days 16%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1387 days 15%
Mary 8/10 1387 days 16%
Joanna Dibley 10/10 1415 days 15%
Rachel 10/10 1446 days 13%
Jeff 10/10 1446 days 13%
Laura Gonzalez 10/10 1446 days 13%
Jasmin Moffatt 10/10 1446 days 13%
Mike and Sandy King 10/10 1477 days 12%
Steph 10/10 1507 days 11%
Bryanna 10/10 1507 days 11%
Sanel Van der Merwe 9/10 1568 days 9%
Giovanni Corbellini 10/10 1568 days 9%
Rowan Stewart 10/10 1630 days 7%
TJ Dearlove 9/10 1630 days 7%
Alison and Richard 9/10 1660 days 6%
Ali Evans 10/10 1691 days 6%
Wendy Lawrie 8/10 1721 days 5%
Laura Furse 10/10 1721 days 6%
Frederik Wolf 10/10 1752 days 5%
Lowri 10/10 1752 days 5%
Sandy 10/10 1752 days 5%
Annie DeRuyter 10/10 1780 days 5%
Michael McCalib 10/10 1811 days 5%
C & A Betts 10/10 1811 days 5%
Anne Bennett 10/10 1842 days 5%
Sharlene 10/10 1903 days 5%
Tricia 10/10 1933 days 5%
Kevin Cortella 9/10 1933 days 5%
Jane M. 10/10 1933 days 5%
neethu saranghi 10/10 1964 days 5%
Sarah 9/10 1995 days 5%
Anette Oestergaard 8/10 2117 days 4%
Jim Stevens 10/10 2117 days 4%
Kari Cox 10/10 2117 days 4%
Julie Fleming 8/10 2117 days 4%
Christophe Fasbender 10/10 2117 days 4%
Toby Langley 10/10 2117 days 4%
Lotte Oudendijk 10/10 2117 days 4%
Luisa 10/10 2117 days 4%
Remco Dinjens 10/10 2117 days 4%
Viktoria Bestle 10/10 2117 days 4%
Stefan B. 10/10 2117 days 4%
paul white 9/10 2146 days 4%
George Connolly 10/10 2146 days 4%
Eloïse Cook 10/10 2146 days 4%
MARTIN SCOTT 9/10 2146 days 4%
Pam Hommy 9/10 2146 days 4%
Lindsey Cross 10/10 2146 days 4%
Lauren Sylvester 10/10 2146 days 4%
Holland G 10/10 2146 days 4%
Robert Davies 10/10 2146 days 4%
Alice 10/10 2146 days 4%
Pamela Ralph 10/10 2146 days 4%
Gautier PARISON 10/10 2177 days 4%
Marc Wiedmann 10/10 2177 days 4%
JANET BLIGH 10/10 2177 days 4%
lombard benoit 9/10 2177 days 4%
Wren Mahannah 10/10 2177 days 4%
Rowan Vanduren 10/10 2177 days 4%
Elisabeth Durand 10/10 2177 days 4%
Shar Bay 10/10 2208 days 4%
Mike Scanlon 9/10 2238 days 4%
Markus Hauf 10/10 2238 days 4%
Peter Jones 9/10 2238 days 4%
Bart Cuypers 10/10 2238 days 4%
Armand Francois 10/10 2238 days 4%
ELENA SARBONI 10/10 2238 days 4%
Kassandra Stahl 9/10 2269 days 4%
Timon & Gerdi 10/10 2269 days 4%
david spijker 10/10 2299 days 4%
Lisa Toth 10/10 2452 days 4%
Maryanne 10/10 2452 days 4%
Alexander Naumann 8/10 2483 days 4%
bompan sylvie 10/10 2483 days 4%
Matan Sagee 10/10 2483 days 4%
Roch Beaudoin 9/10 2483 days 4%
Charline Bugala 10/10 2483 days 4%
Sophie Velthuis 10/10 2483 days 4%
Lynne 9/10 2483 days 4%
David K 9/10 2483 days 4%
Thi Thien Trang Truong 9/10 2511 days 4%
G&J Thorp 9/10 2511 days 4%
Cindy Hughes 10/10 2511 days 4%
Alan Macklin 9/10 2511 days 4%
Anita Cranwell 9/10 2511 days 4%
Fadi Khalilieh 10/10 2542 days 4%
Men 10/10 2542 days 4%
Chelsea 9/10 2542 days 4%
Michel de Jonge 9/10 2542 days 4%
Julien 10/10 2542 days 4%
Marjolein van den Hombergh 10/10 2542 days 4%
Malcolm Weaver 10/10 2573 days 4%
Dawn Parker 8/10 2573 days 3%
H Verkerk 10/10 2573 days 4%
Matthew 10/10 2573 days 4%
Bram Schouten 10/10 2573 days 4%
anna simpson 10/10 2573 days 4%
Matt Ballard 10/10 2573 days 4%
Hilco de Boer 10/10 2573 days 4%
Fadri 10/10 2573 days 4%
Gary Sawtell 10/10 2573 days 4%
Ruth Seggerson 9/10 2603 days 3%
Ingrid Peters 10/10 2603 days 3%
Charlotte Adams 10/10 2603 days 3%
John MacLeod 9/10 2603 days 3%
Sarah 9/10 2603 days 3%
Marie-Laurence & Gabriel 10/10 2603 days 3%
Philippe Chiasson 9/10 2603 days 3%
Jonah jones 10/10 2603 days 3%
Toni 10/10 2634 days 3%
Sara G 10/10 2634 days 3%
Joern Kamradt 10/10 2817 days 3%
Thomas Görtz 9/10 2817 days 3%
Livia 10/10 2817 days 3%
Richard Cawley 10/10 2817 days 3%
Petr Horak 10/10 2817 days 3%
HARRIETT STRANGER 10/10 2848 days 3%
Caity 10/10 2848 days 3%
Bec 10/10 2848 days 3%
Cyril Gervais 10/10 2848 days 3%
Jenni Pollington 10/10 2876 days 3%
Marliese Cail 5/10 2876 days 2%
Marc Wagemans 9/10 2876 days 3%
BoatnSusy 10/10 2876 days 3%
Mark Newbery 9/10 2907 days 3%
Rocio Delapenna 10/10 2907 days 3%
Greg Molyneux 9/10 2907 days 3%
Matt Goodwin 9/10 2907 days 3%
Vivienne Jenkins 10/10 2907 days 3%
Rebecca Fraser 8/10 2907 days 3%
krystian gruft 9/10 2907 days 3%
Felix Mercier 10/10 2907 days 3%
Megan Roper 10/10 2907 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2907 days 3%
F C 9/10 2938 days 3%
Manuel Fessler 8/10 2938 days 3%
Didi Sung 10/10 2968 days 3%
Matthew Maddern 10/10 2968 days 3%
Andrew Duignan 10/10 2968 days 3%
Chris Stone 9/10 2968 days 3%
Lai Yick 10/10 2968 days 3%
Sarah Plotts 7/10 2999 days 2%
Thuc Do 10/10 2999 days 3%
Gail W 10/10 2999 days 3%
Becky 10/10 2999 days 3%
Megan Bradley 10/10 3091 days 3%
Nicholas Bover 9/10 3182 days 2%
Mark Ashmore 8/10 3195 days 1%
Helen O'Kane 9/10 3213 days 2%
Carolyn Bell 9/10 3213 days 2%
Dave McMullen 10/10 3213 days 2%
dirkydirk 10/10 3213 days 2%
Lauren Hayes 9/10 3213 days 2%
David West 10/10 3213 days 2%
William CS 10/10 3213 days 2%
Lynda Hawryluk 10/10 3213 days 2%
Jonathan Jeacocke 9/10 3241 days 2%
Simon Gibson 9/10 3241 days 2%
Fong Chan Zeuthen 8/10 3241 days 2%
tmo 10/10 3241 days 2%
Car R 9/10 3241 days 2%
Thue Thomasen 8/10 3245 days 1%
Ilona Roeters 9/10 3272 days 2%
KarineL 10/10 3272 days 2%
Lynne 10/10 3272 days 2%
TinaTequila 10/10 3272 days 2%
Eveet De Beleir 8/10 3284 days 1%
Nick 9/10 3303 days 2%
Bob Low 10/10 3303 days 2%
Josh Jaensch 10/10 3303 days 2%
Nolan Townsend 9/10 3326 days 1%
Ivan W. 9/10 3333 days 2%
Brendon Muller 9/10 3333 days 2%
peter rhodes 9/10 3333 days 2%
R K 9/10 3333 days 2%
Boaz Hemmo 10/10 3364 days 2%
Susan and Benjamin Foster 10/10 3394 days 2%
Kel Thomas 10/10 3394 days 2%
Darryl Wright 9/10 3547 days 2%
Diane Lee 8/10 3547 days 2%
Chrissy Gregory 10/10 3547 days 2%
Kathleen Jentsch 10/10 3578 days 2%
Stefanie Kraemer 10/10 3578 days 2%
Christofer Cronholm 9/10 3578 days 2%
Andrew 10/10 3578 days 2%
Stefan 9/10 3578 days 2%
Katrina 10/10 3585 days 1%
karlea mackie 10/10 3607 days 1%
Amy Hopes 10/10 3607 days 1%
Charlotte Leong 9/10 3607 days 1%
Ulli 9/10 3612 days 1%
Ava Segal 7/10 3638 days 1%
Alex Macdonald 9/10 3638 days 1%
Bruce Peat 9/10 3638 days 1%
Charlotte Demasieres 8/10 3638 days 1%
Oliver Mower 10/10 3638 days 1%
Stephan Gerhard 10/10 3638 days 1%
Scott Bremer 9/10 3669 days 1%
Neil Podkowsky 8/10 3669 days 1%
Mel Handford 10/10 3699 days 1%
Sarah 10/10 3699 days 1%
Matthias Jasch 8/10 3699 days 1%
jenny chatterson 9/10 3699 days 1%
Nicola 10/10 3730 days 1%
Melissa Coyle 9/10 3730 days 1%
H Nichols 9/10 3760 days 1%
Giulia Sassu 10/10 3760 days 1%
Sam Greenhill 10/10 3944 days 1%
June Harris 10/10 3972 days 1%
jennifer taylor 10/10 3972 days 1%
Greg Little 7/10 3992 days 0%
espitalier anne 9/10 4003 days 1%
Steve K 10/10 4003 days 1%
James Brewer 9/10 4003 days 1%
Flora Pense 10/10 4003 days 1%
Jonathan G 10/10 4064 days 1%
Ruth Mundy 10/10 4125 days 0%
Macha Laurent Macha Laurent 9/10 4125 days 0%
Mal B 10/10 4156 days 0%
Jonn Roscoe 10/10 4248 days 0%
Rosanna Moor 10/10 4248 days 0%
Michele 10/10 4278 days 0%
Jyothi Madanlal 9/10 4278 days 0%
sabrina benakouche 10/10 4309 days 0%
Nadiah Abdul Razak 10/10 4309 days 0%
Kamil Gottwald 10/10 4337 days 0%
Carol Wale 10/10 4337 days 0%
Juli Wolter 10/10 4368 days 0%
Laura Mrozinski 9/10 4368 days 0%
Jon Edvard 10/10 4399 days 1%
Kim 10/10 4399 days 1%
Sean Santee 9/10 4429 days 1%
Rob 9/10 4429 days 1%
Martin Shead 9/10 4429 days 1%
Ben K. C. Laksana 8/10 4460 days 1%
Ken Barrett 10/10 4460 days 1%
John Ryan 10/10 4460 days 1%
Matt Wilson 10/10 4460 days 1%
Pascaline Ruhl 10/10 4490 days 1%
AnneDef 10/10 4490 days 1%
Peter Scanes 9/10 4490 days 1%
nicola1 10/10 4490 days 1%
Renate 10/10 4613 days 1%
CJ1411 9/10 4702 days 1%
Nicola Cooper 9/10 4702 days 1%
Auckland Piwis 9/10 4702 days 1%
Emma S 10/10 4733 days 1%
Jared 10/10 4764 days 1%
laynee jones 10/10 4764 days 1%
larilau 9/10 4794 days 1%
medellia371 9/10 4825 days 1%
lisatim 9/10 4978 days 1%
Nick Rath 10/10 5008 days 1%
Mr NisbetJones 8/10 5044 days 1%
mcphersj 9/10 5099 days 1%
teammahoney 10/10 5099 days 1%
MVT 10/10 5130 days 1%
TaylorEigsti 10/10 5160 days 1%
mark2073ranker 10/10 5160 days 1%
Jocelyn 10/10 5160 days 1%
TwoBackpacksOneWorld 9/10 5191 days 1%
shaneo12 10/10 5252 days 1%
cannailloune 9/10 5252 days 1%
melandcharles 10/10 5374 days 1%
xanthiaj 9/10 5405 days 1%
Mark Irwin 8/10 5416 days 1%
jhazel 10/10 5495 days 1%
masagoes 9/10 5525 days 1%
quirkey8 10/10 5556 days 1%
SarahMc 10/10 5556 days 1%
jessh 10/10 5556 days 1%
MichaelMatthias 10/10 5586 days 1%
Daz 10/10 5586 days 1%
mattw887 6/10 5648 days 1%
Angus10 10/10 5648 days 1%
griffithgreg 10/10 5678 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.56% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 3 days. Adjustments are according to the following table.

Days Adjustment
0 -0.00%
1 -0.02%
2 -0.04%
3 -0.06%
4 -0.08%
5 -0.10%
6 -0.12%

Balancing Adjustment

0.31% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.