Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

330 Valid Reviews

The Camperco experience has a total of 337 reviews. There are 330 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 330 valid reviews:

Rating Count Percentage
10/10 221
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.58% Average

The raw data average (mean) for all the Camperco valid reviews is 95.58% and is based on 330 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 330 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
WENDY AND SI 10/10 43 days 100%
Julie Margin 9/10 74 days 99%
Eric Ferrua 10/10 257 days 96%
Javent 10/10 257 days 96%
Celine D 10/10 288 days 95%
Pamela Ralph 10/10 316 days 94%
Willem Buur 10/10 316 days 94%
Julia Newton 10/10 316 days 94%
Thom S 10/10 347 days 93%
Charla Grant 10/10 347 days 93%
Pablo Granados 10/10 378 days 92%
Marie McDonald 10/10 378 days 92%
Sarah 10/10 378 days 92%
Andrew Crutchfield 10/10 408 days 91%
Matthew Maguire 10/10 408 days 91%
Ryan & Shiv 10/10 439 days 89%
Damian Bason 10/10 439 days 89%
Sina & Julius 10/10 469 days 88%
Sue 8/10 622 days 76%
Ana Jauregui 10/10 622 days 78%
Michael Bachner 10/10 653 days 76%
Holly Ramseier 10/10 682 days 74%
Stanislav a Lada 10/10 713 days 71%
Philipp 10/10 713 days 71%
Thomas 10/10 744 days 68%
Arne 10/10 744 days 68%
ingrid oosterhuis 9/10 774 days 65%
Joshua Robinson 10/10 774 days 66%
Anita Laurent 10/10 774 days 66%
Ben G 10/10 774 days 66%
Karl 10/10 774 days 66%
Carol 10/10 835 days 60%
Rahel Herzog 7/10 897 days 50%
Sam 10/10 988 days 45%
Mike Hemmert 10/10 988 days 45%
Adam Bar 10/10 988 days 45%
Alistair Oldham 10/10 1019 days 42%
Matt Mead 9/10 1047 days 39%
Mickael Courio 10/10 1078 days 37%
Karl P 10/10 1078 days 37%
Adam Bennett 10/10 1109 days 34%
Tammy 10/10 1109 days 34%
Irene Chambers 10/10 1139 days 32%
Bethany 10/10 1170 days 29%
Eshan Mathur 10/10 1200 days 27%
Javier 10/10 1200 days 27%
Jonas Verreyken 10/10 1200 days 27%
Jono 10/10 1231 days 25%
Marc Pepin 10/10 1231 days 25%
Susan Bruce 9/10 1292 days 21%
Malvina Lola 10/10 1292 days 21%
Tina 10/10 1353 days 18%
Aaron and Sarah Schroder 10/10 1384 days 16%
Marni 10/10 1384 days 16%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1384 days 15%
Mary 8/10 1384 days 16%
Joanna Dibley 10/10 1412 days 15%
Rachel 10/10 1443 days 13%
Jeff 10/10 1443 days 13%
Laura Gonzalez 10/10 1443 days 13%
Jasmin Moffatt 10/10 1443 days 13%
Mike and Sandy King 10/10 1474 days 12%
Steph 10/10 1504 days 11%
Bryanna 10/10 1504 days 11%
Sanel Van der Merwe 9/10 1565 days 9%
Giovanni Corbellini 10/10 1565 days 9%
Rowan Stewart 10/10 1627 days 7%
TJ Dearlove 9/10 1627 days 7%
Alison and Richard 9/10 1657 days 7%
Ali Evans 10/10 1688 days 6%
Wendy Lawrie 8/10 1718 days 6%
Laura Furse 10/10 1718 days 6%
Frederik Wolf 10/10 1749 days 5%
Lowri 10/10 1749 days 5%
Sandy 10/10 1749 days 5%
Annie DeRuyter 10/10 1777 days 5%
Michael McCalib 10/10 1808 days 5%
C & A Betts 10/10 1808 days 5%
Anne Bennett 10/10 1839 days 5%
Sharlene 10/10 1900 days 5%
Tricia 10/10 1930 days 5%
Kevin Cortella 9/10 1930 days 5%
Jane M. 10/10 1930 days 5%
neethu saranghi 10/10 1961 days 5%
Sarah 9/10 1992 days 5%
Anette Oestergaard 8/10 2114 days 4%
Jim Stevens 10/10 2114 days 4%
Kari Cox 10/10 2114 days 4%
Julie Fleming 8/10 2114 days 4%
Christophe Fasbender 10/10 2114 days 4%
Toby Langley 10/10 2114 days 4%
Lotte Oudendijk 10/10 2114 days 4%
Luisa 10/10 2114 days 4%
Remco Dinjens 10/10 2114 days 4%
Viktoria Bestle 10/10 2114 days 4%
Stefan B. 10/10 2114 days 4%
paul white 9/10 2143 days 4%
George Connolly 10/10 2143 days 4%
Eloïse Cook 10/10 2143 days 4%
MARTIN SCOTT 9/10 2143 days 4%
Pam Hommy 9/10 2143 days 4%
Lindsey Cross 10/10 2143 days 4%
Lauren Sylvester 10/10 2143 days 4%
Holland G 10/10 2143 days 4%
Robert Davies 10/10 2143 days 4%
Alice 10/10 2143 days 4%
Pamela Ralph 10/10 2143 days 4%
Gautier PARISON 10/10 2174 days 4%
Marc Wiedmann 10/10 2174 days 4%
JANET BLIGH 10/10 2174 days 4%
lombard benoit 9/10 2174 days 4%
Wren Mahannah 10/10 2174 days 4%
Rowan Vanduren 10/10 2174 days 4%
Elisabeth Durand 10/10 2174 days 4%
Shar Bay 10/10 2205 days 4%
Mike Scanlon 9/10 2235 days 4%
Markus Hauf 10/10 2235 days 4%
Peter Jones 9/10 2235 days 4%
Bart Cuypers 10/10 2235 days 4%
Armand Francois 10/10 2235 days 4%
ELENA SARBONI 10/10 2235 days 4%
Kassandra Stahl 9/10 2266 days 4%
Timon & Gerdi 10/10 2266 days 4%
david spijker 10/10 2296 days 4%
Lisa Toth 10/10 2449 days 4%
Maryanne 10/10 2449 days 4%
Alexander Naumann 8/10 2480 days 4%
bompan sylvie 10/10 2480 days 4%
Matan Sagee 10/10 2480 days 4%
Roch Beaudoin 9/10 2480 days 4%
Charline Bugala 10/10 2480 days 4%
Sophie Velthuis 10/10 2480 days 4%
Lynne 9/10 2480 days 4%
David K 9/10 2480 days 4%
Thi Thien Trang Truong 9/10 2508 days 4%
G&J Thorp 9/10 2508 days 4%
Cindy Hughes 10/10 2508 days 4%
Alan Macklin 9/10 2508 days 4%
Anita Cranwell 9/10 2508 days 4%
Fadi Khalilieh 10/10 2539 days 4%
Men 10/10 2539 days 4%
Chelsea 9/10 2539 days 4%
Michel de Jonge 9/10 2539 days 4%
Julien 10/10 2539 days 4%
Marjolein van den Hombergh 10/10 2539 days 4%
Malcolm Weaver 10/10 2570 days 4%
Dawn Parker 8/10 2570 days 3%
H Verkerk 10/10 2570 days 4%
Matthew 10/10 2570 days 4%
Bram Schouten 10/10 2570 days 4%
anna simpson 10/10 2570 days 4%
Matt Ballard 10/10 2570 days 4%
Hilco de Boer 10/10 2570 days 4%
Fadri 10/10 2570 days 4%
Gary Sawtell 10/10 2570 days 4%
Ruth Seggerson 9/10 2600 days 3%
Ingrid Peters 10/10 2600 days 3%
Charlotte Adams 10/10 2600 days 3%
John MacLeod 9/10 2600 days 3%
Sarah 9/10 2600 days 3%
Marie-Laurence & Gabriel 10/10 2600 days 3%
Philippe Chiasson 9/10 2600 days 3%
Jonah jones 10/10 2600 days 3%
Toni 10/10 2631 days 3%
Sara G 10/10 2631 days 3%
Joern Kamradt 10/10 2814 days 3%
Thomas Görtz 9/10 2814 days 3%
Livia 10/10 2814 days 3%
Richard Cawley 10/10 2814 days 3%
Petr Horak 10/10 2814 days 3%
HARRIETT STRANGER 10/10 2845 days 3%
Caity 10/10 2845 days 3%
Bec 10/10 2845 days 3%
Cyril Gervais 10/10 2845 days 3%
Jenni Pollington 10/10 2873 days 3%
Marliese Cail 5/10 2873 days 2%
Marc Wagemans 9/10 2873 days 3%
BoatnSusy 10/10 2873 days 3%
Mark Newbery 9/10 2904 days 3%
Rocio Delapenna 10/10 2904 days 3%
Greg Molyneux 9/10 2904 days 3%
Matt Goodwin 9/10 2904 days 3%
Vivienne Jenkins 10/10 2904 days 3%
Rebecca Fraser 8/10 2904 days 3%
krystian gruft 9/10 2904 days 3%
Felix Mercier 10/10 2904 days 3%
Megan Roper 10/10 2904 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2904 days 3%
F C 9/10 2935 days 3%
Manuel Fessler 8/10 2935 days 3%
Didi Sung 10/10 2965 days 3%
Matthew Maddern 10/10 2965 days 3%
Andrew Duignan 10/10 2965 days 3%
Chris Stone 9/10 2965 days 3%
Lai Yick 10/10 2965 days 3%
Sarah Plotts 7/10 2996 days 2%
Thuc Do 10/10 2996 days 3%
Gail W 10/10 2996 days 3%
Becky 10/10 2996 days 3%
Megan Bradley 10/10 3088 days 3%
Nicholas Bover 9/10 3179 days 2%
Mark Ashmore 8/10 3192 days 1%
Helen O'Kane 9/10 3210 days 2%
Carolyn Bell 9/10 3210 days 2%
Dave McMullen 10/10 3210 days 2%
dirkydirk 10/10 3210 days 2%
Lauren Hayes 9/10 3210 days 2%
David West 10/10 3210 days 2%
William CS 10/10 3210 days 2%
Lynda Hawryluk 10/10 3210 days 2%
Jonathan Jeacocke 9/10 3238 days 2%
Simon Gibson 9/10 3238 days 2%
Fong Chan Zeuthen 8/10 3238 days 2%
tmo 10/10 3238 days 2%
Car R 9/10 3238 days 2%
Thue Thomasen 8/10 3242 days 1%
Ilona Roeters 9/10 3269 days 2%
KarineL 10/10 3269 days 2%
Lynne 10/10 3269 days 2%
TinaTequila 10/10 3269 days 2%
Eveet De Beleir 8/10 3281 days 1%
Nick 9/10 3300 days 2%
Bob Low 10/10 3300 days 2%
Josh Jaensch 10/10 3300 days 2%
Nolan Townsend 9/10 3323 days 1%
Ivan W. 9/10 3330 days 2%
Brendon Muller 9/10 3330 days 2%
peter rhodes 9/10 3330 days 2%
R K 9/10 3330 days 2%
Boaz Hemmo 10/10 3361 days 2%
Susan and Benjamin Foster 10/10 3391 days 2%
Kel Thomas 10/10 3391 days 2%
Darryl Wright 9/10 3544 days 2%
Diane Lee 8/10 3544 days 2%
Chrissy Gregory 10/10 3544 days 2%
Kathleen Jentsch 10/10 3575 days 2%
Stefanie Kraemer 10/10 3575 days 2%
Christofer Cronholm 9/10 3575 days 2%
Andrew 10/10 3575 days 2%
Stefan 9/10 3575 days 2%
Katrina 10/10 3582 days 1%
karlea mackie 10/10 3604 days 1%
Amy Hopes 10/10 3604 days 1%
Charlotte Leong 9/10 3604 days 1%
Ulli 9/10 3609 days 1%
Ava Segal 7/10 3635 days 1%
Alex Macdonald 9/10 3635 days 1%
Bruce Peat 9/10 3635 days 1%
Charlotte Demasieres 8/10 3635 days 1%
Oliver Mower 10/10 3635 days 1%
Stephan Gerhard 10/10 3635 days 1%
Scott Bremer 9/10 3666 days 1%
Neil Podkowsky 8/10 3666 days 1%
Mel Handford 10/10 3696 days 1%
Sarah 10/10 3696 days 1%
Matthias Jasch 8/10 3696 days 1%
jenny chatterson 9/10 3696 days 1%
Nicola 10/10 3727 days 1%
Melissa Coyle 9/10 3727 days 1%
H Nichols 9/10 3757 days 1%
Giulia Sassu 10/10 3757 days 1%
Sam Greenhill 10/10 3941 days 1%
June Harris 10/10 3969 days 1%
jennifer taylor 10/10 3969 days 1%
Greg Little 7/10 3989 days 0%
espitalier anne 9/10 4000 days 1%
Steve K 10/10 4000 days 1%
James Brewer 9/10 4000 days 1%
Flora Pense 10/10 4000 days 1%
Jonathan G 10/10 4061 days 1%
Ruth Mundy 10/10 4122 days 0%
Macha Laurent Macha Laurent 9/10 4122 days 0%
Mal B 10/10 4153 days 0%
Jonn Roscoe 10/10 4245 days 0%
Rosanna Moor 10/10 4245 days 0%
Michele 10/10 4275 days 0%
Jyothi Madanlal 9/10 4275 days 0%
sabrina benakouche 10/10 4306 days 0%
Nadiah Abdul Razak 10/10 4306 days 0%
Kamil Gottwald 10/10 4334 days 0%
Carol Wale 10/10 4334 days 0%
Juli Wolter 10/10 4365 days 0%
Laura Mrozinski 9/10 4365 days 0%
Jon Edvard 10/10 4396 days 1%
Kim 10/10 4396 days 1%
Sean Santee 9/10 4426 days 1%
Rob 9/10 4426 days 1%
Martin Shead 9/10 4426 days 1%
Ben K. C. Laksana 8/10 4457 days 1%
Ken Barrett 10/10 4457 days 1%
John Ryan 10/10 4457 days 1%
Matt Wilson 10/10 4457 days 1%
Pascaline Ruhl 10/10 4487 days 1%
AnneDef 10/10 4487 days 1%
Peter Scanes 9/10 4487 days 1%
nicola1 10/10 4487 days 1%
Renate 10/10 4610 days 1%
CJ1411 9/10 4699 days 1%
Nicola Cooper 9/10 4699 days 1%
Auckland Piwis 9/10 4699 days 1%
Emma S 10/10 4730 days 1%
Jared 10/10 4761 days 1%
laynee jones 10/10 4761 days 1%
larilau 9/10 4791 days 1%
medellia371 9/10 4822 days 1%
lisatim 9/10 4975 days 1%
Nick Rath 10/10 5005 days 1%
Mr NisbetJones 8/10 5041 days 1%
mcphersj 9/10 5096 days 1%
teammahoney 10/10 5096 days 1%
MVT 10/10 5127 days 1%
TaylorEigsti 10/10 5157 days 1%
mark2073ranker 10/10 5157 days 1%
Jocelyn 10/10 5157 days 1%
TwoBackpacksOneWorld 9/10 5188 days 1%
shaneo12 10/10 5249 days 1%
cannailloune 9/10 5249 days 1%
melandcharles 10/10 5371 days 1%
xanthiaj 9/10 5402 days 1%
Mark Irwin 8/10 5413 days 1%
jhazel 10/10 5492 days 1%
masagoes 9/10 5522 days 1%
quirkey8 10/10 5553 days 1%
SarahMc 10/10 5553 days 1%
jessh 10/10 5553 days 1%
MichaelMatthias 10/10 5583 days 1%
Daz 10/10 5583 days 1%
mattw887 6/10 5645 days 1%
Angus10 10/10 5645 days 1%
griffithgreg 10/10 5675 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.99% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 18 days. Adjustments are according to the following table.

Days Adjustment
15 -0.30%
16 -0.32%
17 -0.35%
18 -0.37%
19 -0.39%
20 -0.41%
21 -0.43%

Balancing Adjustment

0.45% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.