Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Camperco
Valid Reviews
317 Valid Reviews
The Camperco experience has a total of 323 reviews. There are 317 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 317 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 209 |
|
66% |
| 9/10 | 81 |
|
26% |
| 8/10 | 20 |
|
6% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.43% Average
The raw data average (mean) for all the Camperco valid reviews is 95.43% and is based on 317 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 317 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andrew Crutchfield | 10/10 | 48 days | 100% |
| Matthew Maguire | 10/10 | 48 days | 100% |
| Ryan & Shiv | 10/10 | 79 days | 100% |
| Damian Bason | 10/10 | 79 days | 100% |
| Sina & Julius | 10/10 | 109 days | 99% |
| Sue | 8/10 | 262 days | 94% |
| Ana Jauregui | 10/10 | 262 days | 96% |
| Michael Bachner | 10/10 | 293 days | 95% |
| Holly Ramseier | 10/10 | 322 days | 94% |
| Stanislav a Lada | 10/10 | 353 days | 93% |
| Philipp | 10/10 | 353 days | 93% |
| Thomas | 10/10 | 384 days | 92% |
| Arne | 10/10 | 384 days | 92% |
| ingrid oosterhuis | 9/10 | 414 days | 89% |
| Joshua Robinson | 10/10 | 414 days | 90% |
| Anita Laurent | 10/10 | 414 days | 90% |
| Ben G | 10/10 | 414 days | 90% |
| Karl | 10/10 | 414 days | 90% |
| Carol | 10/10 | 475 days | 87% |
| Rahel Herzog | 7/10 | 537 days | 78% |
| Sam | 10/10 | 628 days | 78% |
| Mike Hemmert | 10/10 | 628 days | 78% |
| Adam Bar | 10/10 | 628 days | 78% |
| Alistair Oldham | 10/10 | 659 days | 75% |
| Matt Mead | 9/10 | 687 days | 72% |
| Mickael Courio | 10/10 | 718 days | 71% |
| Karl P | 10/10 | 718 days | 71% |
| Adam Bennett | 10/10 | 749 days | 68% |
| Tammy | 10/10 | 749 days | 68% |
| Irene Chambers | 10/10 | 779 days | 65% |
| Bethany | 10/10 | 810 days | 63% |
| Eshan Mathur | 10/10 | 840 days | 60% |
| Javier | 10/10 | 840 days | 60% |
| Jonas Verreyken | 10/10 | 840 days | 60% |
| Jono | 10/10 | 871 days | 57% |
| Marc Pepin | 10/10 | 871 days | 57% |
| Susan Bruce | 9/10 | 932 days | 50% |
| Malvina Lola | 10/10 | 932 days | 51% |
| Tina | 10/10 | 993 days | 45% |
| Aaron and Sarah Schroder | 10/10 | 1024 days | 42% |
| Marni | 10/10 | 1024 days | 42% |
| Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 | 7/10 | 1024 days | 39% |
| Mary | 8/10 | 1024 days | 41% |
| Joanna Dibley | 10/10 | 1052 days | 39% |
| Rachel | 10/10 | 1083 days | 36% |
| Jeff | 10/10 | 1083 days | 36% |
| Laura Gonzalez | 10/10 | 1083 days | 36% |
| Jasmin Moffatt | 10/10 | 1083 days | 36% |
| Mike and Sandy King | 10/10 | 1114 days | 34% |
| Steph | 10/10 | 1144 days | 31% |
| Bryanna | 10/10 | 1144 days | 31% |
| Sanel Van der Merwe | 9/10 | 1205 days | 27% |
| Giovanni Corbellini | 10/10 | 1205 days | 27% |
| Rowan Stewart | 10/10 | 1267 days | 23% |
| TJ Dearlove | 9/10 | 1267 days | 23% |
| Alison and Richard | 9/10 | 1297 days | 21% |
| Ali Evans | 10/10 | 1328 days | 19% |
| Wendy Lawrie | 8/10 | 1358 days | 17% |
| Laura Furse | 10/10 | 1358 days | 17% |
| Frederik Wolf | 10/10 | 1389 days | 16% |
| Lowri | 10/10 | 1389 days | 16% |
| Sandy | 10/10 | 1389 days | 16% |
| Annie DeRuyter | 10/10 | 1417 days | 14% |
| Michael McCalib | 10/10 | 1448 days | 13% |
| C & A Betts | 10/10 | 1448 days | 13% |
| Anne Bennett | 10/10 | 1479 days | 12% |
| Sharlene | 10/10 | 1540 days | 10% |
| Tricia | 10/10 | 1570 days | 9% |
| Kevin Cortella | 9/10 | 1570 days | 9% |
| Jane M. | 10/10 | 1570 days | 9% |
| neethu saranghi | 10/10 | 1601 days | 8% |
| Sarah | 9/10 | 1632 days | 7% |
| Anette Oestergaard | 8/10 | 1754 days | 5% |
| Jim Stevens | 10/10 | 1754 days | 5% |
| Kari Cox | 10/10 | 1754 days | 5% |
| Julie Fleming | 8/10 | 1754 days | 5% |
| Christophe Fasbender | 10/10 | 1754 days | 5% |
| Toby Langley | 10/10 | 1754 days | 5% |
| Lotte Oudendijk | 10/10 | 1754 days | 5% |
| Luisa | 10/10 | 1754 days | 5% |
| Remco Dinjens | 10/10 | 1754 days | 5% |
| Viktoria Bestle | 10/10 | 1754 days | 5% |
| Stefan B. | 10/10 | 1754 days | 5% |
| paul white | 9/10 | 1783 days | 5% |
| George Connolly | 10/10 | 1783 days | 5% |
| Eloïse Cook | 10/10 | 1783 days | 5% |
| MARTIN SCOTT | 9/10 | 1783 days | 5% |
| Pam Hommy | 9/10 | 1783 days | 5% |
| Lindsey Cross | 10/10 | 1783 days | 5% |
| Lauren Sylvester | 10/10 | 1783 days | 5% |
| Holland G | 10/10 | 1783 days | 5% |
| Robert Davies | 10/10 | 1783 days | 5% |
| Alice | 10/10 | 1783 days | 5% |
| Pamela Ralph | 10/10 | 1783 days | 5% |
| Gautier PARISON | 10/10 | 1814 days | 5% |
| Marc Wiedmann | 10/10 | 1814 days | 5% |
| JANET BLIGH | 10/10 | 1814 days | 5% |
| lombard benoit | 9/10 | 1814 days | 5% |
| Wren Mahannah | 10/10 | 1814 days | 5% |
| Rowan Vanduren | 10/10 | 1814 days | 5% |
| Elisabeth Durand | 10/10 | 1814 days | 5% |
| Shar Bay | 10/10 | 1845 days | 5% |
| Mike Scanlon | 9/10 | 1875 days | 5% |
| Markus Hauf | 10/10 | 1875 days | 5% |
| Peter Jones | 9/10 | 1875 days | 5% |
| Bart Cuypers | 10/10 | 1875 days | 5% |
| Armand Francois | 10/10 | 1875 days | 5% |
| ELENA SARBONI | 10/10 | 1875 days | 5% |
| Kassandra Stahl | 9/10 | 1906 days | 5% |
| Timon & Gerdi | 10/10 | 1906 days | 5% |
| david spijker | 10/10 | 1936 days | 5% |
| Lisa Toth | 10/10 | 2089 days | 4% |
| Maryanne | 10/10 | 2089 days | 4% |
| Alexander Naumann | 8/10 | 2120 days | 4% |
| bompan sylvie | 10/10 | 2120 days | 4% |
| Matan Sagee | 10/10 | 2120 days | 4% |
| Roch Beaudoin | 9/10 | 2120 days | 4% |
| Charline Bugala | 10/10 | 2120 days | 4% |
| Sophie Velthuis | 10/10 | 2120 days | 4% |
| Lynne | 9/10 | 2120 days | 4% |
| David K | 9/10 | 2120 days | 4% |
| Thi Thien Trang Truong | 9/10 | 2148 days | 4% |
| G&J Thorp | 9/10 | 2148 days | 4% |
| Cindy Hughes | 10/10 | 2148 days | 4% |
| Alan Macklin | 9/10 | 2148 days | 4% |
| Anita Cranwell | 9/10 | 2148 days | 4% |
| Fadi Khalilieh | 10/10 | 2179 days | 4% |
| Men | 10/10 | 2179 days | 4% |
| Chelsea | 9/10 | 2179 days | 4% |
| Michel de Jonge | 9/10 | 2179 days | 4% |
| Julien | 10/10 | 2179 days | 4% |
| Marjolein van den Hombergh | 10/10 | 2179 days | 4% |
| Malcolm Weaver | 10/10 | 2210 days | 4% |
| Dawn Parker | 8/10 | 2210 days | 4% |
| H Verkerk | 10/10 | 2210 days | 4% |
| Matthew | 10/10 | 2210 days | 4% |
| Bram Schouten | 10/10 | 2210 days | 4% |
| anna simpson | 10/10 | 2210 days | 4% |
| Matt Ballard | 10/10 | 2210 days | 4% |
| Hilco de Boer | 10/10 | 2210 days | 4% |
| Fadri | 10/10 | 2210 days | 4% |
| Gary Sawtell | 10/10 | 2210 days | 4% |
| Ruth Seggerson | 9/10 | 2240 days | 4% |
| Ingrid Peters | 10/10 | 2240 days | 4% |
| Charlotte Adams | 10/10 | 2240 days | 4% |
| John MacLeod | 9/10 | 2240 days | 4% |
| Sarah | 9/10 | 2240 days | 4% |
| Marie-Laurence & Gabriel | 10/10 | 2240 days | 4% |
| Philippe Chiasson | 9/10 | 2240 days | 4% |
| Jonah jones | 10/10 | 2240 days | 4% |
| Toni | 10/10 | 2271 days | 4% |
| Sara G | 10/10 | 2271 days | 4% |
| Joern Kamradt | 10/10 | 2454 days | 4% |
| Thomas Görtz | 9/10 | 2454 days | 4% |
| Livia | 10/10 | 2454 days | 4% |
| Richard Cawley | 10/10 | 2454 days | 4% |
| Petr Horak | 10/10 | 2454 days | 4% |
| HARRIETT STRANGER | 10/10 | 2485 days | 4% |
| Caity | 10/10 | 2485 days | 4% |
| Bec | 10/10 | 2485 days | 4% |
| Cyril Gervais | 10/10 | 2485 days | 4% |
| Jenni Pollington | 10/10 | 2513 days | 4% |
| Marliese Cail | 5/10 | 2513 days | 3% |
| Marc Wagemans | 9/10 | 2513 days | 4% |
| BoatnSusy | 10/10 | 2513 days | 4% |
| Mark Newbery | 9/10 | 2544 days | 4% |
| Rocio Delapenna | 10/10 | 2544 days | 4% |
| Greg Molyneux | 9/10 | 2544 days | 4% |
| Matt Goodwin | 9/10 | 2544 days | 4% |
| Vivienne Jenkins | 10/10 | 2544 days | 4% |
| Rebecca Fraser | 8/10 | 2544 days | 4% |
| krystian gruft | 9/10 | 2544 days | 4% |
| Felix Mercier | 10/10 | 2544 days | 4% |
| Megan Roper | 10/10 | 2544 days | 4% |
| Bethan Blackburn & Sam Tucker Harvey | 10/10 | 2544 days | 4% |
| F C | 9/10 | 2575 days | 3% |
| Manuel Fessler | 8/10 | 2575 days | 3% |
| Didi Sung | 10/10 | 2605 days | 3% |
| Matthew Maddern | 10/10 | 2605 days | 3% |
| Andrew Duignan | 10/10 | 2605 days | 3% |
| Chris Stone | 9/10 | 2605 days | 3% |
| Lai Yick | 10/10 | 2605 days | 3% |
| Sarah Plotts | 7/10 | 2636 days | 3% |
| Thuc Do | 10/10 | 2636 days | 3% |
| Gail W | 10/10 | 2636 days | 3% |
| Becky | 10/10 | 2636 days | 3% |
| Megan Bradley | 10/10 | 2728 days | 3% |
| Nicholas Bover | 9/10 | 2819 days | 3% |
| Mark Ashmore | 8/10 | 2832 days | 2% |
| Helen O'Kane | 9/10 | 2850 days | 3% |
| Carolyn Bell | 9/10 | 2850 days | 3% |
| Dave McMullen | 10/10 | 2850 days | 3% |
| dirkydirk | 10/10 | 2850 days | 3% |
| Lauren Hayes | 9/10 | 2850 days | 3% |
| David West | 10/10 | 2850 days | 3% |
| William CS | 10/10 | 2850 days | 3% |
| Lynda Hawryluk | 10/10 | 2850 days | 3% |
| Jonathan Jeacocke | 9/10 | 2878 days | 3% |
| Simon Gibson | 9/10 | 2878 days | 3% |
| Fong Chan Zeuthen | 8/10 | 2878 days | 3% |
| tmo | 10/10 | 2878 days | 3% |
| Car R | 9/10 | 2878 days | 3% |
| Thue Thomasen | 8/10 | 2882 days | 2% |
| Ilona Roeters | 9/10 | 2909 days | 3% |
| KarineL | 10/10 | 2909 days | 3% |
| Lynne | 10/10 | 2909 days | 3% |
| TinaTequila | 10/10 | 2909 days | 3% |
| Eveet De Beleir | 8/10 | 2921 days | 2% |
| Nick | 9/10 | 2940 days | 3% |
| Bob Low | 10/10 | 2940 days | 3% |
| Josh Jaensch | 10/10 | 2940 days | 3% |
| Nolan Townsend | 9/10 | 2963 days | 2% |
| Ivan W. | 9/10 | 2970 days | 3% |
| Brendon Muller | 9/10 | 2970 days | 3% |
| peter rhodes | 9/10 | 2970 days | 3% |
| R K | 9/10 | 2970 days | 3% |
| Boaz Hemmo | 10/10 | 3001 days | 3% |
| Susan and Benjamin Foster | 10/10 | 3031 days | 3% |
| Kel Thomas | 10/10 | 3031 days | 3% |
| Darryl Wright | 9/10 | 3184 days | 2% |
| Diane Lee | 8/10 | 3184 days | 2% |
| Chrissy Gregory | 10/10 | 3184 days | 2% |
| Kathleen Jentsch | 10/10 | 3215 days | 2% |
| Stefanie Kraemer | 10/10 | 3215 days | 2% |
| Christofer Cronholm | 9/10 | 3215 days | 2% |
| Andrew | 10/10 | 3215 days | 2% |
| Stefan | 9/10 | 3215 days | 2% |
| Katrina | 10/10 | 3222 days | 1% |
| karlea mackie | 10/10 | 3244 days | 2% |
| Amy Hopes | 10/10 | 3244 days | 2% |
| Charlotte Leong | 9/10 | 3244 days | 2% |
| Ulli | 9/10 | 3249 days | 1% |
| Ava Segal | 7/10 | 3275 days | 2% |
| Alex Macdonald | 9/10 | 3275 days | 2% |
| Bruce Peat | 9/10 | 3275 days | 2% |
| Charlotte Demasieres | 8/10 | 3275 days | 2% |
| Oliver Mower | 10/10 | 3275 days | 2% |
| Stephan Gerhard | 10/10 | 3275 days | 2% |
| Scott Bremer | 9/10 | 3306 days | 2% |
| Neil Podkowsky | 8/10 | 3306 days | 2% |
| Mel Handford | 10/10 | 3336 days | 2% |
| Sarah | 10/10 | 3336 days | 2% |
| Matthias Jasch | 8/10 | 3336 days | 2% |
| jenny chatterson | 9/10 | 3336 days | 2% |
| Nicola | 10/10 | 3367 days | 2% |
| Melissa Coyle | 9/10 | 3367 days | 2% |
| H Nichols | 9/10 | 3397 days | 2% |
| Giulia Sassu | 10/10 | 3397 days | 2% |
| Sam Greenhill | 10/10 | 3581 days | 2% |
| June Harris | 10/10 | 3609 days | 1% |
| jennifer taylor | 10/10 | 3609 days | 1% |
| Greg Little | 7/10 | 3629 days | 1% |
| espitalier anne | 9/10 | 3640 days | 1% |
| Steve K | 10/10 | 3640 days | 1% |
| James Brewer | 9/10 | 3640 days | 1% |
| Flora Pense | 10/10 | 3640 days | 1% |
| Jonathan G | 10/10 | 3701 days | 1% |
| Ruth Mundy | 10/10 | 3762 days | 1% |
| Macha Laurent Macha Laurent | 9/10 | 3762 days | 1% |
| Mal B | 10/10 | 3793 days | 1% |
| Jonn Roscoe | 10/10 | 3885 days | 1% |
| Rosanna Moor | 10/10 | 3885 days | 1% |
| Michele | 10/10 | 3915 days | 1% |
| Jyothi Madanlal | 9/10 | 3915 days | 1% |
| sabrina benakouche | 10/10 | 3946 days | 1% |
| Nadiah Abdul Razak | 10/10 | 3946 days | 1% |
| Kamil Gottwald | 10/10 | 3974 days | 1% |
| Carol Wale | 10/10 | 3974 days | 1% |
| Juli Wolter | 10/10 | 4005 days | 1% |
| Laura Mrozinski | 9/10 | 4005 days | 1% |
| Jon Edvard | 10/10 | 4036 days | 1% |
| Kim | 10/10 | 4036 days | 1% |
| Sean Santee | 9/10 | 4066 days | 1% |
| Rob | 9/10 | 4066 days | 1% |
| Martin Shead | 9/10 | 4066 days | 1% |
| Ben K. C. Laksana | 8/10 | 4097 days | 1% |
| Ken Barrett | 10/10 | 4097 days | 1% |
| John Ryan | 10/10 | 4097 days | 1% |
| Matt Wilson | 10/10 | 4097 days | 1% |
| Pascaline Ruhl | 10/10 | 4127 days | 0% |
| AnneDef | 10/10 | 4127 days | 0% |
| Peter Scanes | 9/10 | 4127 days | 0% |
| nicola1 | 10/10 | 4127 days | 0% |
| Renate | 10/10 | 4250 days | 0% |
| CJ1411 | 9/10 | 4339 days | 0% |
| Nicola Cooper | 9/10 | 4339 days | 0% |
| Auckland Piwis | 9/10 | 4339 days | 0% |
| Emma S | 10/10 | 4370 days | 0% |
| Jared | 10/10 | 4401 days | 1% |
| laynee jones | 10/10 | 4401 days | 1% |
| larilau | 9/10 | 4431 days | 1% |
| medellia371 | 9/10 | 4462 days | 1% |
| lisatim | 9/10 | 4615 days | 1% |
| Nick Rath | 10/10 | 4645 days | 1% |
| Mr NisbetJones | 8/10 | 4681 days | 1% |
| mcphersj | 9/10 | 4736 days | 1% |
| teammahoney | 10/10 | 4736 days | 1% |
| MVT | 10/10 | 4767 days | 1% |
| TaylorEigsti | 10/10 | 4797 days | 1% |
| mark2073ranker | 10/10 | 4797 days | 1% |
| Jocelyn | 10/10 | 4797 days | 1% |
| TwoBackpacksOneWorld | 9/10 | 4828 days | 1% |
| shaneo12 | 10/10 | 4889 days | 1% |
| cannailloune | 9/10 | 4889 days | 1% |
| melandcharles | 10/10 | 5011 days | 1% |
| xanthiaj | 9/10 | 5042 days | 1% |
| Mark Irwin | 8/10 | 5053 days | 1% |
| jhazel | 10/10 | 5132 days | 1% |
| masagoes | 9/10 | 5162 days | 1% |
| quirkey8 | 10/10 | 5193 days | 1% |
| SarahMc | 10/10 | 5193 days | 1% |
| jessh | 10/10 | 5193 days | 1% |
| MichaelMatthias | 10/10 | 5223 days | 1% |
| Daz | 10/10 | 5223 days | 1% |
| mattw887 | 6/10 | 5285 days | 1% |
| Angus10 | 10/10 | 5285 days | 1% |
| griffithgreg | 10/10 | 5315 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.95% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 41 days. The Camperco experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Camperco experience has been adjusted for 16 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 13 | -0.26% |
| 14 | -0.28% |
| 15 | -0.30% |
| 16 | -0.32% |
| 17 | -0.34% |
| 18 | -0.36% |
| 19 | -0.38% |
| … | … |
Balancing Adjustment
0.51% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.