Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
331 Valid Reviews
The Camperco experience has a total of 337 reviews. There are 331 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 331 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 222 |
|
67% |
| 9/10 | 82 |
|
25% |
| 8/10 | 20 |
|
6% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
95.59% Average
The raw data average (mean) for all the Camperco valid reviews is 95.59% and is based on 331 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 331 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
11% |
| 9/10 | 2 |
|
22% |
| 8/10 | 5 |
|
56% |
| 7/10 | 1 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
97.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Colin Lemmer | 10/10 | 16 days | 100% |
| WENDY AND SI | 10/10 | 46 days | 100% |
| Julie Margin | 9/10 | 77 days | 99% |
| Eric Ferrua | 10/10 | 260 days | 96% |
| Javent | 10/10 | 260 days | 96% |
| Celine D | 10/10 | 291 days | 95% |
| Pamela Ralph | 10/10 | 319 days | 94% |
| Willem Buur | 10/10 | 319 days | 94% |
| Julia Newton | 10/10 | 319 days | 94% |
| Thom S | 10/10 | 350 days | 93% |
| Charla Grant | 10/10 | 350 days | 93% |
| Pablo Granados | 10/10 | 381 days | 92% |
| Marie McDonald | 10/10 | 381 days | 92% |
| Sarah | 10/10 | 381 days | 92% |
| Andrew Crutchfield | 10/10 | 411 days | 90% |
| Matthew Maguire | 10/10 | 411 days | 90% |
| Ryan & Shiv | 10/10 | 442 days | 89% |
| Damian Bason | 10/10 | 442 days | 89% |
| Sina & Julius | 10/10 | 472 days | 87% |
| Sue | 8/10 | 625 days | 76% |
| Ana Jauregui | 10/10 | 625 days | 78% |
| Michael Bachner | 10/10 | 656 days | 75% |
| Holly Ramseier | 10/10 | 685 days | 73% |
| Stanislav a Lada | 10/10 | 716 days | 71% |
| Philipp | 10/10 | 716 days | 71% |
| Thomas | 10/10 | 747 days | 68% |
| Arne | 10/10 | 747 days | 68% |
| ingrid oosterhuis | 9/10 | 777 days | 65% |
| Joshua Robinson | 10/10 | 777 days | 66% |
| Anita Laurent | 10/10 | 777 days | 66% |
| Ben G | 10/10 | 777 days | 66% |
| Karl | 10/10 | 777 days | 66% |
| Carol | 10/10 | 838 days | 60% |
| Rahel Herzog | 7/10 | 900 days | 50% |
| Sam | 10/10 | 991 days | 45% |
| Mike Hemmert | 10/10 | 991 days | 45% |
| Adam Bar | 10/10 | 991 days | 45% |
| Alistair Oldham | 10/10 | 1022 days | 42% |
| Matt Mead | 9/10 | 1050 days | 39% |
| Mickael Courio | 10/10 | 1081 days | 37% |
| Karl P | 10/10 | 1081 days | 37% |
| Adam Bennett | 10/10 | 1112 days | 34% |
| Tammy | 10/10 | 1112 days | 34% |
| Irene Chambers | 10/10 | 1142 days | 32% |
| Bethany | 10/10 | 1173 days | 29% |
| Eshan Mathur | 10/10 | 1203 days | 27% |
| Javier | 10/10 | 1203 days | 27% |
| Jonas Verreyken | 10/10 | 1203 days | 27% |
| Jono | 10/10 | 1234 days | 25% |
| Marc Pepin | 10/10 | 1234 days | 25% |
| Susan Bruce | 9/10 | 1295 days | 21% |
| Malvina Lola | 10/10 | 1295 days | 21% |
| Tina | 10/10 | 1356 days | 18% |
| Aaron and Sarah Schroder | 10/10 | 1387 days | 16% |
| Marni | 10/10 | 1387 days | 16% |
| Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 | 7/10 | 1387 days | 15% |
| Mary | 8/10 | 1387 days | 16% |
| Joanna Dibley | 10/10 | 1415 days | 15% |
| Rachel | 10/10 | 1446 days | 13% |
| Jeff | 10/10 | 1446 days | 13% |
| Laura Gonzalez | 10/10 | 1446 days | 13% |
| Jasmin Moffatt | 10/10 | 1446 days | 13% |
| Mike and Sandy King | 10/10 | 1477 days | 12% |
| Steph | 10/10 | 1507 days | 11% |
| Bryanna | 10/10 | 1507 days | 11% |
| Sanel Van der Merwe | 9/10 | 1568 days | 9% |
| Giovanni Corbellini | 10/10 | 1568 days | 9% |
| Rowan Stewart | 10/10 | 1630 days | 7% |
| TJ Dearlove | 9/10 | 1630 days | 7% |
| Alison and Richard | 9/10 | 1660 days | 6% |
| Ali Evans | 10/10 | 1691 days | 6% |
| Wendy Lawrie | 8/10 | 1721 days | 5% |
| Laura Furse | 10/10 | 1721 days | 6% |
| Frederik Wolf | 10/10 | 1752 days | 5% |
| Lowri | 10/10 | 1752 days | 5% |
| Sandy | 10/10 | 1752 days | 5% |
| Annie DeRuyter | 10/10 | 1780 days | 5% |
| Michael McCalib | 10/10 | 1811 days | 5% |
| C & A Betts | 10/10 | 1811 days | 5% |
| Anne Bennett | 10/10 | 1842 days | 5% |
| Sharlene | 10/10 | 1903 days | 5% |
| Tricia | 10/10 | 1933 days | 5% |
| Kevin Cortella | 9/10 | 1933 days | 5% |
| Jane M. | 10/10 | 1933 days | 5% |
| neethu saranghi | 10/10 | 1964 days | 5% |
| Sarah | 9/10 | 1995 days | 5% |
| Anette Oestergaard | 8/10 | 2117 days | 4% |
| Jim Stevens | 10/10 | 2117 days | 4% |
| Kari Cox | 10/10 | 2117 days | 4% |
| Julie Fleming | 8/10 | 2117 days | 4% |
| Christophe Fasbender | 10/10 | 2117 days | 4% |
| Toby Langley | 10/10 | 2117 days | 4% |
| Lotte Oudendijk | 10/10 | 2117 days | 4% |
| Luisa | 10/10 | 2117 days | 4% |
| Remco Dinjens | 10/10 | 2117 days | 4% |
| Viktoria Bestle | 10/10 | 2117 days | 4% |
| Stefan B. | 10/10 | 2117 days | 4% |
| paul white | 9/10 | 2146 days | 4% |
| George Connolly | 10/10 | 2146 days | 4% |
| Eloïse Cook | 10/10 | 2146 days | 4% |
| MARTIN SCOTT | 9/10 | 2146 days | 4% |
| Pam Hommy | 9/10 | 2146 days | 4% |
| Lindsey Cross | 10/10 | 2146 days | 4% |
| Lauren Sylvester | 10/10 | 2146 days | 4% |
| Holland G | 10/10 | 2146 days | 4% |
| Robert Davies | 10/10 | 2146 days | 4% |
| Alice | 10/10 | 2146 days | 4% |
| Pamela Ralph | 10/10 | 2146 days | 4% |
| Gautier PARISON | 10/10 | 2177 days | 4% |
| Marc Wiedmann | 10/10 | 2177 days | 4% |
| JANET BLIGH | 10/10 | 2177 days | 4% |
| lombard benoit | 9/10 | 2177 days | 4% |
| Wren Mahannah | 10/10 | 2177 days | 4% |
| Rowan Vanduren | 10/10 | 2177 days | 4% |
| Elisabeth Durand | 10/10 | 2177 days | 4% |
| Shar Bay | 10/10 | 2208 days | 4% |
| Mike Scanlon | 9/10 | 2238 days | 4% |
| Markus Hauf | 10/10 | 2238 days | 4% |
| Peter Jones | 9/10 | 2238 days | 4% |
| Bart Cuypers | 10/10 | 2238 days | 4% |
| Armand Francois | 10/10 | 2238 days | 4% |
| ELENA SARBONI | 10/10 | 2238 days | 4% |
| Kassandra Stahl | 9/10 | 2269 days | 4% |
| Timon & Gerdi | 10/10 | 2269 days | 4% |
| david spijker | 10/10 | 2299 days | 4% |
| Lisa Toth | 10/10 | 2452 days | 4% |
| Maryanne | 10/10 | 2452 days | 4% |
| Alexander Naumann | 8/10 | 2483 days | 4% |
| bompan sylvie | 10/10 | 2483 days | 4% |
| Matan Sagee | 10/10 | 2483 days | 4% |
| Roch Beaudoin | 9/10 | 2483 days | 4% |
| Charline Bugala | 10/10 | 2483 days | 4% |
| Sophie Velthuis | 10/10 | 2483 days | 4% |
| Lynne | 9/10 | 2483 days | 4% |
| David K | 9/10 | 2483 days | 4% |
| Thi Thien Trang Truong | 9/10 | 2511 days | 4% |
| G&J Thorp | 9/10 | 2511 days | 4% |
| Cindy Hughes | 10/10 | 2511 days | 4% |
| Alan Macklin | 9/10 | 2511 days | 4% |
| Anita Cranwell | 9/10 | 2511 days | 4% |
| Fadi Khalilieh | 10/10 | 2542 days | 4% |
| Men | 10/10 | 2542 days | 4% |
| Chelsea | 9/10 | 2542 days | 4% |
| Michel de Jonge | 9/10 | 2542 days | 4% |
| Julien | 10/10 | 2542 days | 4% |
| Marjolein van den Hombergh | 10/10 | 2542 days | 4% |
| Malcolm Weaver | 10/10 | 2573 days | 4% |
| Dawn Parker | 8/10 | 2573 days | 3% |
| H Verkerk | 10/10 | 2573 days | 4% |
| Matthew | 10/10 | 2573 days | 4% |
| Bram Schouten | 10/10 | 2573 days | 4% |
| anna simpson | 10/10 | 2573 days | 4% |
| Matt Ballard | 10/10 | 2573 days | 4% |
| Hilco de Boer | 10/10 | 2573 days | 4% |
| Fadri | 10/10 | 2573 days | 4% |
| Gary Sawtell | 10/10 | 2573 days | 4% |
| Ruth Seggerson | 9/10 | 2603 days | 3% |
| Ingrid Peters | 10/10 | 2603 days | 3% |
| Charlotte Adams | 10/10 | 2603 days | 3% |
| John MacLeod | 9/10 | 2603 days | 3% |
| Sarah | 9/10 | 2603 days | 3% |
| Marie-Laurence & Gabriel | 10/10 | 2603 days | 3% |
| Philippe Chiasson | 9/10 | 2603 days | 3% |
| Jonah jones | 10/10 | 2603 days | 3% |
| Toni | 10/10 | 2634 days | 3% |
| Sara G | 10/10 | 2634 days | 3% |
| Joern Kamradt | 10/10 | 2817 days | 3% |
| Thomas Görtz | 9/10 | 2817 days | 3% |
| Livia | 10/10 | 2817 days | 3% |
| Richard Cawley | 10/10 | 2817 days | 3% |
| Petr Horak | 10/10 | 2817 days | 3% |
| HARRIETT STRANGER | 10/10 | 2848 days | 3% |
| Caity | 10/10 | 2848 days | 3% |
| Bec | 10/10 | 2848 days | 3% |
| Cyril Gervais | 10/10 | 2848 days | 3% |
| Jenni Pollington | 10/10 | 2876 days | 3% |
| Marliese Cail | 5/10 | 2876 days | 2% |
| Marc Wagemans | 9/10 | 2876 days | 3% |
| BoatnSusy | 10/10 | 2876 days | 3% |
| Mark Newbery | 9/10 | 2907 days | 3% |
| Rocio Delapenna | 10/10 | 2907 days | 3% |
| Greg Molyneux | 9/10 | 2907 days | 3% |
| Matt Goodwin | 9/10 | 2907 days | 3% |
| Vivienne Jenkins | 10/10 | 2907 days | 3% |
| Rebecca Fraser | 8/10 | 2907 days | 3% |
| krystian gruft | 9/10 | 2907 days | 3% |
| Felix Mercier | 10/10 | 2907 days | 3% |
| Megan Roper | 10/10 | 2907 days | 3% |
| Bethan Blackburn & Sam Tucker Harvey | 10/10 | 2907 days | 3% |
| F C | 9/10 | 2938 days | 3% |
| Manuel Fessler | 8/10 | 2938 days | 3% |
| Didi Sung | 10/10 | 2968 days | 3% |
| Matthew Maddern | 10/10 | 2968 days | 3% |
| Andrew Duignan | 10/10 | 2968 days | 3% |
| Chris Stone | 9/10 | 2968 days | 3% |
| Lai Yick | 10/10 | 2968 days | 3% |
| Sarah Plotts | 7/10 | 2999 days | 2% |
| Thuc Do | 10/10 | 2999 days | 3% |
| Gail W | 10/10 | 2999 days | 3% |
| Becky | 10/10 | 2999 days | 3% |
| Megan Bradley | 10/10 | 3091 days | 3% |
| Nicholas Bover | 9/10 | 3182 days | 2% |
| Mark Ashmore | 8/10 | 3195 days | 1% |
| Helen O'Kane | 9/10 | 3213 days | 2% |
| Carolyn Bell | 9/10 | 3213 days | 2% |
| Dave McMullen | 10/10 | 3213 days | 2% |
| dirkydirk | 10/10 | 3213 days | 2% |
| Lauren Hayes | 9/10 | 3213 days | 2% |
| David West | 10/10 | 3213 days | 2% |
| William CS | 10/10 | 3213 days | 2% |
| Lynda Hawryluk | 10/10 | 3213 days | 2% |
| Jonathan Jeacocke | 9/10 | 3241 days | 2% |
| Simon Gibson | 9/10 | 3241 days | 2% |
| Fong Chan Zeuthen | 8/10 | 3241 days | 2% |
| tmo | 10/10 | 3241 days | 2% |
| Car R | 9/10 | 3241 days | 2% |
| Thue Thomasen | 8/10 | 3245 days | 1% |
| Ilona Roeters | 9/10 | 3272 days | 2% |
| KarineL | 10/10 | 3272 days | 2% |
| Lynne | 10/10 | 3272 days | 2% |
| TinaTequila | 10/10 | 3272 days | 2% |
| Eveet De Beleir | 8/10 | 3284 days | 1% |
| Nick | 9/10 | 3303 days | 2% |
| Bob Low | 10/10 | 3303 days | 2% |
| Josh Jaensch | 10/10 | 3303 days | 2% |
| Nolan Townsend | 9/10 | 3326 days | 1% |
| Ivan W. | 9/10 | 3333 days | 2% |
| Brendon Muller | 9/10 | 3333 days | 2% |
| peter rhodes | 9/10 | 3333 days | 2% |
| R K | 9/10 | 3333 days | 2% |
| Boaz Hemmo | 10/10 | 3364 days | 2% |
| Susan and Benjamin Foster | 10/10 | 3394 days | 2% |
| Kel Thomas | 10/10 | 3394 days | 2% |
| Darryl Wright | 9/10 | 3547 days | 2% |
| Diane Lee | 8/10 | 3547 days | 2% |
| Chrissy Gregory | 10/10 | 3547 days | 2% |
| Kathleen Jentsch | 10/10 | 3578 days | 2% |
| Stefanie Kraemer | 10/10 | 3578 days | 2% |
| Christofer Cronholm | 9/10 | 3578 days | 2% |
| Andrew | 10/10 | 3578 days | 2% |
| Stefan | 9/10 | 3578 days | 2% |
| Katrina | 10/10 | 3585 days | 1% |
| karlea mackie | 10/10 | 3607 days | 1% |
| Amy Hopes | 10/10 | 3607 days | 1% |
| Charlotte Leong | 9/10 | 3607 days | 1% |
| Ulli | 9/10 | 3612 days | 1% |
| Ava Segal | 7/10 | 3638 days | 1% |
| Alex Macdonald | 9/10 | 3638 days | 1% |
| Bruce Peat | 9/10 | 3638 days | 1% |
| Charlotte Demasieres | 8/10 | 3638 days | 1% |
| Oliver Mower | 10/10 | 3638 days | 1% |
| Stephan Gerhard | 10/10 | 3638 days | 1% |
| Scott Bremer | 9/10 | 3669 days | 1% |
| Neil Podkowsky | 8/10 | 3669 days | 1% |
| Mel Handford | 10/10 | 3699 days | 1% |
| Sarah | 10/10 | 3699 days | 1% |
| Matthias Jasch | 8/10 | 3699 days | 1% |
| jenny chatterson | 9/10 | 3699 days | 1% |
| Nicola | 10/10 | 3730 days | 1% |
| Melissa Coyle | 9/10 | 3730 days | 1% |
| H Nichols | 9/10 | 3760 days | 1% |
| Giulia Sassu | 10/10 | 3760 days | 1% |
| Sam Greenhill | 10/10 | 3944 days | 1% |
| June Harris | 10/10 | 3972 days | 1% |
| jennifer taylor | 10/10 | 3972 days | 1% |
| Greg Little | 7/10 | 3992 days | 0% |
| espitalier anne | 9/10 | 4003 days | 1% |
| Steve K | 10/10 | 4003 days | 1% |
| James Brewer | 9/10 | 4003 days | 1% |
| Flora Pense | 10/10 | 4003 days | 1% |
| Jonathan G | 10/10 | 4064 days | 1% |
| Ruth Mundy | 10/10 | 4125 days | 0% |
| Macha Laurent Macha Laurent | 9/10 | 4125 days | 0% |
| Mal B | 10/10 | 4156 days | 0% |
| Jonn Roscoe | 10/10 | 4248 days | 0% |
| Rosanna Moor | 10/10 | 4248 days | 0% |
| Michele | 10/10 | 4278 days | 0% |
| Jyothi Madanlal | 9/10 | 4278 days | 0% |
| sabrina benakouche | 10/10 | 4309 days | 0% |
| Nadiah Abdul Razak | 10/10 | 4309 days | 0% |
| Kamil Gottwald | 10/10 | 4337 days | 0% |
| Carol Wale | 10/10 | 4337 days | 0% |
| Juli Wolter | 10/10 | 4368 days | 0% |
| Laura Mrozinski | 9/10 | 4368 days | 0% |
| Jon Edvard | 10/10 | 4399 days | 1% |
| Kim | 10/10 | 4399 days | 1% |
| Sean Santee | 9/10 | 4429 days | 1% |
| Rob | 9/10 | 4429 days | 1% |
| Martin Shead | 9/10 | 4429 days | 1% |
| Ben K. C. Laksana | 8/10 | 4460 days | 1% |
| Ken Barrett | 10/10 | 4460 days | 1% |
| John Ryan | 10/10 | 4460 days | 1% |
| Matt Wilson | 10/10 | 4460 days | 1% |
| Pascaline Ruhl | 10/10 | 4490 days | 1% |
| AnneDef | 10/10 | 4490 days | 1% |
| Peter Scanes | 9/10 | 4490 days | 1% |
| nicola1 | 10/10 | 4490 days | 1% |
| Renate | 10/10 | 4613 days | 1% |
| CJ1411 | 9/10 | 4702 days | 1% |
| Nicola Cooper | 9/10 | 4702 days | 1% |
| Auckland Piwis | 9/10 | 4702 days | 1% |
| Emma S | 10/10 | 4733 days | 1% |
| Jared | 10/10 | 4764 days | 1% |
| laynee jones | 10/10 | 4764 days | 1% |
| larilau | 9/10 | 4794 days | 1% |
| medellia371 | 9/10 | 4825 days | 1% |
| lisatim | 9/10 | 4978 days | 1% |
| Nick Rath | 10/10 | 5008 days | 1% |
| Mr NisbetJones | 8/10 | 5044 days | 1% |
| mcphersj | 9/10 | 5099 days | 1% |
| teammahoney | 10/10 | 5099 days | 1% |
| MVT | 10/10 | 5130 days | 1% |
| TaylorEigsti | 10/10 | 5160 days | 1% |
| mark2073ranker | 10/10 | 5160 days | 1% |
| Jocelyn | 10/10 | 5160 days | 1% |
| TwoBackpacksOneWorld | 9/10 | 5191 days | 1% |
| shaneo12 | 10/10 | 5252 days | 1% |
| cannailloune | 9/10 | 5252 days | 1% |
| melandcharles | 10/10 | 5374 days | 1% |
| xanthiaj | 9/10 | 5405 days | 1% |
| Mark Irwin | 8/10 | 5416 days | 1% |
| jhazel | 10/10 | 5495 days | 1% |
| masagoes | 9/10 | 5525 days | 1% |
| quirkey8 | 10/10 | 5556 days | 1% |
| SarahMc | 10/10 | 5556 days | 1% |
| jessh | 10/10 | 5556 days | 1% |
| MichaelMatthias | 10/10 | 5586 days | 1% |
| Daz | 10/10 | 5586 days | 1% |
| mattw887 | 6/10 | 5648 days | 1% |
| Angus10 | 10/10 | 5648 days | 1% |
| griffithgreg | 10/10 | 5678 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.56% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Camperco experience has been adjusted for 3 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| … | … |
0.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.