Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

330 Valid Reviews

The Camperco experience has a total of 336 reviews. There are 330 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 330 valid reviews:

Rating Count Percentage
10/10 221
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.58% Average

The raw data average (mean) for all the Camperco valid reviews is 95.58% and is based on 330 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 330 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
WENDY AND SI 10/10 35 days 100%
Julie Margin 9/10 66 days 99%
Eric Ferrua 10/10 249 days 97%
Javent 10/10 249 days 97%
Celine D 10/10 280 days 96%
Pamela Ralph 10/10 308 days 95%
Willem Buur 10/10 308 days 95%
Julia Newton 10/10 308 days 95%
Thom S 10/10 339 days 94%
Charla Grant 10/10 339 days 94%
Pablo Granados 10/10 370 days 92%
Marie McDonald 10/10 370 days 92%
Sarah 10/10 370 days 92%
Andrew Crutchfield 10/10 400 days 91%
Matthew Maguire 10/10 400 days 91%
Ryan & Shiv 10/10 431 days 89%
Damian Bason 10/10 431 days 89%
Sina & Julius 10/10 461 days 88%
Sue 8/10 614 days 77%
Ana Jauregui 10/10 614 days 79%
Michael Bachner 10/10 645 days 76%
Holly Ramseier 10/10 674 days 74%
Stanislav a Lada 10/10 705 days 72%
Philipp 10/10 705 days 72%
Thomas 10/10 736 days 69%
Arne 10/10 736 days 69%
ingrid oosterhuis 9/10 766 days 66%
Joshua Robinson 10/10 766 days 67%
Anita Laurent 10/10 766 days 67%
Ben G 10/10 766 days 67%
Karl 10/10 766 days 67%
Carol 10/10 827 days 61%
Rahel Herzog 7/10 889 days 51%
Sam 10/10 980 days 46%
Mike Hemmert 10/10 980 days 46%
Adam Bar 10/10 980 days 46%
Alistair Oldham 10/10 1011 days 43%
Matt Mead 9/10 1039 days 40%
Mickael Courio 10/10 1070 days 38%
Karl P 10/10 1070 days 38%
Adam Bennett 10/10 1101 days 35%
Tammy 10/10 1101 days 35%
Irene Chambers 10/10 1131 days 32%
Bethany 10/10 1162 days 30%
Eshan Mathur 10/10 1192 days 28%
Javier 10/10 1192 days 28%
Jonas Verreyken 10/10 1192 days 28%
Jono 10/10 1223 days 26%
Marc Pepin 10/10 1223 days 26%
Susan Bruce 9/10 1283 days 22%
Malvina Lola 10/10 1284 days 22%
Tina 10/10 1345 days 18%
Aaron and Sarah Schroder 10/10 1376 days 16%
Marni 10/10 1376 days 16%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1376 days 15%
Mary 8/10 1376 days 16%
Joanna Dibley 10/10 1404 days 15%
Rachel 10/10 1435 days 14%
Jeff 10/10 1435 days 14%
Laura Gonzalez 10/10 1435 days 14%
Jasmin Moffatt 10/10 1435 days 14%
Mike and Sandy King 10/10 1466 days 12%
Steph 10/10 1496 days 11%
Bryanna 10/10 1496 days 11%
Sanel Van der Merwe 9/10 1557 days 9%
Giovanni Corbellini 10/10 1557 days 9%
Rowan Stewart 10/10 1619 days 7%
TJ Dearlove 9/10 1619 days 7%
Alison and Richard 9/10 1649 days 7%
Ali Evans 10/10 1680 days 6%
Wendy Lawrie 8/10 1709 days 6%
Laura Furse 10/10 1710 days 6%
Frederik Wolf 10/10 1741 days 5%
Lowri 10/10 1741 days 5%
Sandy 10/10 1741 days 5%
Annie DeRuyter 10/10 1768 days 5%
Michael McCalib 10/10 1799 days 5%
C & A Betts 10/10 1800 days 5%
Anne Bennett 10/10 1831 days 5%
Sharlene 10/10 1892 days 5%
Tricia 10/10 1922 days 5%
Kevin Cortella 9/10 1922 days 5%
Jane M. 10/10 1922 days 5%
neethu saranghi 10/10 1952 days 5%
Sarah 9/10 1984 days 5%
Anette Oestergaard 8/10 2105 days 4%
Jim Stevens 10/10 2105 days 4%
Kari Cox 10/10 2105 days 4%
Julie Fleming 8/10 2105 days 4%
Christophe Fasbender 10/10 2105 days 4%
Toby Langley 10/10 2106 days 4%
Lotte Oudendijk 10/10 2106 days 4%
Luisa 10/10 2106 days 4%
Remco Dinjens 10/10 2106 days 4%
Viktoria Bestle 10/10 2106 days 4%
Stefan B. 10/10 2106 days 4%
paul white 9/10 2134 days 4%
George Connolly 10/10 2134 days 4%
Eloïse Cook 10/10 2134 days 4%
MARTIN SCOTT 9/10 2134 days 4%
Pam Hommy 9/10 2134 days 4%
Lindsey Cross 10/10 2135 days 4%
Lauren Sylvester 10/10 2135 days 4%
Holland G 10/10 2135 days 4%
Robert Davies 10/10 2135 days 4%
Alice 10/10 2135 days 4%
Pamela Ralph 10/10 2135 days 4%
Gautier PARISON 10/10 2166 days 4%
Marc Wiedmann 10/10 2166 days 4%
JANET BLIGH 10/10 2166 days 4%
lombard benoit 9/10 2166 days 4%
Wren Mahannah 10/10 2166 days 4%
Rowan Vanduren 10/10 2166 days 4%
Elisabeth Durand 10/10 2166 days 4%
Shar Bay 10/10 2197 days 4%
Mike Scanlon 9/10 2226 days 4%
Markus Hauf 10/10 2226 days 4%
Peter Jones 9/10 2227 days 4%
Bart Cuypers 10/10 2227 days 4%
Armand Francois 10/10 2227 days 4%
ELENA SARBONI 10/10 2227 days 4%
Kassandra Stahl 9/10 2257 days 4%
Timon & Gerdi 10/10 2258 days 4%
david spijker 10/10 2288 days 4%
Lisa Toth 10/10 2440 days 4%
Maryanne 10/10 2441 days 4%
Alexander Naumann 8/10 2471 days 4%
bompan sylvie 10/10 2471 days 4%
Matan Sagee 10/10 2472 days 4%
Roch Beaudoin 9/10 2472 days 4%
Charline Bugala 10/10 2472 days 4%
Sophie Velthuis 10/10 2472 days 4%
Lynne 9/10 2472 days 4%
David K 9/10 2472 days 4%
Thi Thien Trang Truong 9/10 2500 days 4%
G&J Thorp 9/10 2500 days 4%
Cindy Hughes 10/10 2500 days 4%
Alan Macklin 9/10 2500 days 4%
Anita Cranwell 9/10 2500 days 4%
Fadi Khalilieh 10/10 2531 days 4%
Men 10/10 2531 days 4%
Chelsea 9/10 2531 days 4%
Michel de Jonge 9/10 2531 days 4%
Julien 10/10 2531 days 4%
Marjolein van den Hombergh 10/10 2531 days 4%
Malcolm Weaver 10/10 2561 days 4%
Dawn Parker 8/10 2561 days 3%
H Verkerk 10/10 2561 days 4%
Matthew 10/10 2562 days 4%
Bram Schouten 10/10 2562 days 4%
anna simpson 10/10 2562 days 4%
Matt Ballard 10/10 2562 days 4%
Hilco de Boer 10/10 2562 days 4%
Fadri 10/10 2562 days 4%
Gary Sawtell 10/10 2562 days 4%
Ruth Seggerson 9/10 2591 days 3%
Ingrid Peters 10/10 2591 days 3%
Charlotte Adams 10/10 2591 days 3%
John MacLeod 9/10 2592 days 3%
Sarah 9/10 2592 days 3%
Marie-Laurence & Gabriel 10/10 2592 days 3%
Philippe Chiasson 9/10 2592 days 3%
Jonah jones 10/10 2592 days 3%
Toni 10/10 2623 days 3%
Sara G 10/10 2623 days 3%
Joern Kamradt 10/10 2806 days 3%
Thomas Görtz 9/10 2806 days 3%
Livia 10/10 2806 days 3%
Richard Cawley 10/10 2806 days 3%
Petr Horak 10/10 2806 days 3%
HARRIETT STRANGER 10/10 2836 days 3%
Caity 10/10 2837 days 3%
Bec 10/10 2837 days 3%
Cyril Gervais 10/10 2837 days 3%
Jenni Pollington 10/10 2864 days 3%
Marliese Cail 5/10 2864 days 2%
Marc Wagemans 9/10 2865 days 3%
BoatnSusy 10/10 2865 days 3%
Mark Newbery 9/10 2895 days 3%
Rocio Delapenna 10/10 2895 days 3%
Greg Molyneux 9/10 2895 days 3%
Matt Goodwin 9/10 2895 days 3%
Vivienne Jenkins 10/10 2895 days 3%
Rebecca Fraser 8/10 2895 days 3%
krystian gruft 9/10 2895 days 3%
Felix Mercier 10/10 2895 days 3%
Megan Roper 10/10 2895 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2896 days 3%
F C 9/10 2926 days 3%
Manuel Fessler 8/10 2927 days 3%
Didi Sung 10/10 2956 days 3%
Matthew Maddern 10/10 2956 days 3%
Andrew Duignan 10/10 2956 days 3%
Chris Stone 9/10 2956 days 3%
Lai Yick 10/10 2957 days 3%
Sarah Plotts 7/10 2987 days 2%
Thuc Do 10/10 2987 days 3%
Gail W 10/10 2988 days 3%
Becky 10/10 2988 days 3%
Megan Bradley 10/10 3079 days 3%
Nicholas Bover 9/10 3170 days 2%
Mark Ashmore 8/10 3184 days 1%
Helen O'Kane 9/10 3201 days 2%
Carolyn Bell 9/10 3201 days 2%
Dave McMullen 10/10 3201 days 2%
dirkydirk 10/10 3201 days 2%
Lauren Hayes 9/10 3201 days 2%
David West 10/10 3201 days 2%
William CS 10/10 3201 days 2%
Lynda Hawryluk 10/10 3202 days 2%
Jonathan Jeacocke 9/10 3229 days 2%
Simon Gibson 9/10 3229 days 2%
Fong Chan Zeuthen 8/10 3229 days 2%
tmo 10/10 3229 days 2%
Car R 9/10 3229 days 2%
Thue Thomasen 8/10 3234 days 1%
Ilona Roeters 9/10 3260 days 2%
KarineL 10/10 3260 days 2%
Lynne 10/10 3260 days 2%
TinaTequila 10/10 3260 days 2%
Eveet De Beleir 8/10 3273 days 1%
Nick 9/10 3291 days 2%
Bob Low 10/10 3291 days 2%
Josh Jaensch 10/10 3291 days 2%
Nolan Townsend 9/10 3315 days 1%
Ivan W. 9/10 3321 days 2%
Brendon Muller 9/10 3321 days 2%
peter rhodes 9/10 3321 days 2%
R K 9/10 3321 days 2%
Boaz Hemmo 10/10 3352 days 2%
Susan and Benjamin Foster 10/10 3382 days 2%
Kel Thomas 10/10 3382 days 2%
Darryl Wright 9/10 3535 days 2%
Diane Lee 8/10 3535 days 2%
Chrissy Gregory 10/10 3535 days 2%
Kathleen Jentsch 10/10 3566 days 2%
Stefanie Kraemer 10/10 3566 days 2%
Christofer Cronholm 9/10 3566 days 2%
Andrew 10/10 3566 days 2%
Stefan 9/10 3566 days 2%
Katrina 10/10 3574 days 1%
karlea mackie 10/10 3595 days 1%
Amy Hopes 10/10 3595 days 1%
Charlotte Leong 9/10 3595 days 1%
Ulli 9/10 3601 days 1%
Ava Segal 7/10 3626 days 1%
Alex Macdonald 9/10 3626 days 1%
Bruce Peat 9/10 3626 days 1%
Charlotte Demasieres 8/10 3627 days 1%
Oliver Mower 10/10 3627 days 1%
Stephan Gerhard 10/10 3627 days 1%
Scott Bremer 9/10 3657 days 1%
Neil Podkowsky 8/10 3657 days 1%
Mel Handford 10/10 3687 days 1%
Sarah 10/10 3687 days 1%
Matthias Jasch 8/10 3688 days 1%
jenny chatterson 9/10 3688 days 1%
Nicola 10/10 3718 days 1%
Melissa Coyle 9/10 3719 days 1%
H Nichols 9/10 3748 days 1%
Giulia Sassu 10/10 3749 days 1%
Sam Greenhill 10/10 3932 days 1%
June Harris 10/10 3960 days 1%
jennifer taylor 10/10 3960 days 1%
Greg Little 7/10 3981 days 0%
espitalier anne 9/10 3991 days 1%
Steve K 10/10 3991 days 1%
James Brewer 9/10 3991 days 1%
Flora Pense 10/10 3991 days 1%
Jonathan G 10/10 4052 days 1%
Ruth Mundy 10/10 4113 days 0%
Macha Laurent Macha Laurent 9/10 4113 days 0%
Mal B 10/10 4145 days 0%
Jonn Roscoe 10/10 4236 days 0%
Rosanna Moor 10/10 4237 days 0%
Michele 10/10 4267 days 0%
Jyothi Madanlal 9/10 4267 days 0%
sabrina benakouche 10/10 4298 days 0%
Nadiah Abdul Razak 10/10 4298 days 0%
Kamil Gottwald 10/10 4326 days 0%
Carol Wale 10/10 4326 days 0%
Juli Wolter 10/10 4357 days 0%
Laura Mrozinski 9/10 4357 days 0%
Jon Edvard 10/10 4388 days 1%
Kim 10/10 4388 days 1%
Sean Santee 9/10 4418 days 1%
Rob 9/10 4418 days 1%
Martin Shead 9/10 4418 days 1%
Ben K. C. Laksana 8/10 4449 days 1%
Ken Barrett 10/10 4449 days 1%
John Ryan 10/10 4449 days 1%
Matt Wilson 10/10 4449 days 1%
Pascaline Ruhl 10/10 4479 days 1%
AnneDef 10/10 4479 days 1%
Peter Scanes 9/10 4479 days 1%
nicola1 10/10 4479 days 1%
Renate 10/10 4602 days 1%
CJ1411 9/10 4691 days 1%
Nicola Cooper 9/10 4691 days 1%
Auckland Piwis 9/10 4691 days 1%
Emma S 10/10 4722 days 1%
Jared 10/10 4753 days 1%
laynee jones 10/10 4753 days 1%
larilau 9/10 4783 days 1%
medellia371 9/10 4814 days 1%
lisatim 9/10 4967 days 1%
Nick Rath 10/10 4997 days 1%
Mr NisbetJones 8/10 5033 days 1%
mcphersj 9/10 5088 days 1%
teammahoney 10/10 5088 days 1%
MVT 10/10 5119 days 1%
TaylorEigsti 10/10 5149 days 1%
mark2073ranker 10/10 5149 days 1%
Jocelyn 10/10 5149 days 1%
TwoBackpacksOneWorld 9/10 5180 days 1%
shaneo12 10/10 5241 days 1%
cannailloune 9/10 5241 days 1%
melandcharles 10/10 5363 days 1%
xanthiaj 9/10 5394 days 1%
Mark Irwin 8/10 5405 days 1%
jhazel 10/10 5484 days 1%
masagoes 9/10 5514 days 1%
quirkey8 10/10 5545 days 1%
SarahMc 10/10 5545 days 1%
jessh 10/10 5545 days 1%
MichaelMatthias 10/10 5575 days 1%
Daz 10/10 5575 days 1%
mattw887 6/10 5637 days 1%
Angus10 10/10 5637 days 1%
griffithgreg 10/10 5667 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.68% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 9 days. Adjustments are according to the following table.

Days Adjustment
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%
10 -0.20%
11 -0.22%
12 -0.24%

Balancing Adjustment

0.33% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.