G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waikawa Recreation Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waikawa Recreation Reserve
Valid Reviews
47 Valid Reviews
The Waikawa Recreation Reserve experience has a total of 48 reviews. There are 47 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 47 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
13% |
| 9/10 | 13 |
|
28% |
| 8/10 | 14 |
|
30% |
| 7/10 | 10 |
|
21% |
| 6/10 | 2 |
|
4% |
| 5/10 | 1 |
|
2% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.85% Average
The raw data average (mean) for all the Waikawa Recreation Reserve valid reviews is 80.85% and is based on 47 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 47 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
17% |
| 9/10 | 3 |
|
50% |
| 8/10 | 1 |
|
17% |
| 7/10 | 1 |
|
17% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.67% Average
The raw data average (mean) for all the Waikawa Recreation Reserve face-to-face reviews is 86.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Phil | 7/10 | 127 days | 100% |
| Nancy Campbell | 8/10 | 400 days | 97% |
| missingzuinNZ | 8/10 | 645 days | 81% |
| Joel Fryett | 7/10 | 705 days | 72% |
| Marie Perret | 8/10 | 827 days | 65% |
| Henry | 8/10 | 889 days | 58% |
| Kelsey Fisher | 8/10 | 1011 days | 45% |
| Christine | 9/10 | 1162 days | 32% |
| Barb Winter | 10/10 | 1588 days | 9% |
| Aaron | 7/10 | 1800 days | 5% |
| Pablo Boris | 7/10 | 1800 days | 5% |
| Jo | 8/10 | 1831 days | 5% |
| Aniek | 7/10 | 2166 days | 4% |
| Cor Dekker | 8/10 | 2227 days | 4% |
| Georgia | 9/10 | 2441 days | 4% |
| WideEyedWanderer | 9/10 | 2500 days | 4% |
| Mischa | 8/10 | 2623 days | 4% |
| Sophie Skinner | 8/10 | 2623 days | 4% |
| Claudia | 10/10 | 2653 days | 4% |
| Rachel | 10/10 | 2715 days | 3% |
| Michael McMahon | 6/10 | 2806 days | 3% |
| Benn | 7/10 | 2837 days | 3% |
| Jill Grimwood | 9/10 | 2857 days | 2% |
| Dana Nunes | 8/10 | 2859 days | 3% |
| UK 50-something couple | 8/10 | 2865 days | 3% |
| Michael Jayaranjan | 9/10 | 2877 days | 3% |
| Vander Plancke Julien | 7/10 | 2949 days | 3% |
| Harriet Smith | 8/10 | 3198 days | 2% |
| Erich Brueggermann | 6/10 | 3259 days | 2% |
| Philippa Buchanan | 9/10 | 3438 days | 2% |
| Marina | 9/10 | 3593 days | 2% |
| Sarah Gurney | 9/10 | 3670 days | 1% |
| Reinout Schrijver | 9/10 | 3932 days | 1% |
| Benjamin Scherer | 9/10 | 3955 days | 1% |
| Kimberley Garrod | 5/10 | 3997 days | 0% |
| Joanna Doran | 9/10 | 4016 days | 1% |
| Pia Sander | 10/10 | 4022 days | 1% |
| Sander and Eliza Hembrarskamp | 7/10 | 4176 days | 0% |
| Hanna Liebe | 7/10 | 4281 days | 0% |
| Andreas Liebe | 9/10 | 4281 days | 0% |
| Joris Giullemot | 9/10 | 4300 days | 0% |
| Fraule-Emmanuelle De Rouqmout | 10/10 | 4321 days | 0% |
| Steve Warren | 10/10 | 4479 days | 1% |
| Florian | 8/10 | 4632 days | 1% |
| phudgb | 4/10 | 4814 days | 1% |
| Kirbyfamily | 7/10 | 4997 days | 1% |
| Jochem Snyders | 8/10 | 5031 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Waikawa Recreation Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.