G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
75 Valid Reviews
The Monkey Island, Orepuki experience has a total of 78 reviews. There are 75 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
36% |
| 9/10 | 23 |
|
31% |
| 8/10 | 18 |
|
24% |
| 7/10 | 5 |
|
7% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.80% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 88.80% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pauline | 10/10 | 231 days | 100% |
| Henry | 10/10 | 446 days | 91% |
| Steve | 9/10 | 537 days | 85% |
| Willow | 10/10 | 596 days | 82% |
| Simon. | 9/10 | 688 days | 75% |
| Alastair McQueen | 10/10 | 688 days | 75% |
| Jrod | 10/10 | 902 days | 55% |
| Joseph Buckett | 10/10 | 933 days | 52% |
| Karen Strange | 9/10 | 961 days | 49% |
| Don Strange | 9/10 | 992 days | 45% |
| Annie87 | 10/10 | 992 days | 46% |
| Kuimiria Auton | 9/10 | 1326 days | 20% |
| Alice | 4/10 | 1692 days | 4% |
| Leona | 8/10 | 1723 days | 6% |
| Lauren | 7/10 | 1723 days | 5% |
| Bob | 10/10 | 1815 days | 5% |
| Cris | 9/10 | 2029 days | 5% |
| kevin | 7/10 | 2088 days | 4% |
| Maxime | 9/10 | 2088 days | 4% |
| Maycamper | 7/10 | 2119 days | 4% |
| Sophie Skinner | 8/10 | 2180 days | 4% |
| Claudia | 8/10 | 2210 days | 4% |
| Matt | 8/10 | 2363 days | 4% |
| Kat | 9/10 | 2394 days | 4% |
| Millka Pietikainen | 8/10 | 2464 days | 4% |
| Annina Jarvinen | 9/10 | 2472 days | 3% |
| Ronald Daigneault | 8/10 | 2477 days | 2% |
| Matt French | 10/10 | 2510 days | 4% |
| Sophie Nightingale | 10/10 | 2512 days | 4% |
| Geoff Steele | 8/10 | 2575 days | 3% |
| Nathan Lal | 10/10 | 2626 days | 3% |
| Nathalie Gobin | 8/10 | 2722 days | 3% |
| Harriet Smith | 10/10 | 2757 days | 3% |
| Rosanna Leeming | 10/10 | 2773 days | 3% |
| Xanthe Bowater | 10/10 | 2812 days | 3% |
| Erich Brueggermann | 6/10 | 2816 days | 3% |
| Roeland Driessen | 9/10 | 2818 days | 3% |
| Lenka Pruherova | 9/10 | 2829 days | 3% |
| Bob | 9/10 | 2853 days | 2% |
| Josie Gray | 10/10 | 2921 days | 3% |
| Rita Ashby | 8/10 | 3032 days | 3% |
| Kathy Hart | 8/10 | 3063 days | 2% |
| Russell Opland | 8/10 | 3072 days | 2% |
| Matilda | 7/10 | 3091 days | 2% |
| Shelley Rohloff | 8/10 | 3129 days | 2% |
| Stephan Friedrich | 9/10 | 3135 days | 2% |
| Neil | 10/10 | 3191 days | 2% |
| Sarah Gurney | 9/10 | 3223 days | 2% |
| D'Arcy King | 10/10 | 3248 days | 2% |
| Steve Warren | 9/10 | 3274 days | 2% |
| Dianne van der Wal | 9/10 | 3354 days | 2% |
| Daniel Winsvold | 10/10 | 3462 days | 2% |
| Wyklicky | 7/10 | 3463 days | 2% |
| Danica Vrsaljko | 8/10 | 3476 days | 1% |
| Christoph | 10/10 | 3480 days | 1% |
| David Lee | 10/10 | 3500 days | 2% |
| Kurz Werner | 9/10 | 3549 days | 2% |
| Cam Alex Bindatessier | 8/10 | 3571 days | 1% |
| Andrea | 10/10 | 3641 days | 1% |
| Andrew Kermode | 10/10 | 3733 days | 1% |
| Penny Lee | 8/10 | 3828 days | 1% |
| Deb Scaff | 10/10 | 3855 days | 1% |
| Rhi | 10/10 | 4006 days | 1% |
| I & K Urquhart | 9/10 | 4067 days | 0% |
| Rebel Warren | 10/10 | 4067 days | 1% |
| Maria Klister | 10/10 | 4204 days | 0% |
| Pete Wilson | 9/10 | 4206 days | 0% |
| Héléna Degres | 9/10 | 4220 days | 0% |
| patrick+ katerina | 9/10 | 4220 days | 0% |
| Kristin Denny | 10/10 | 4230 days | 0% |
| Lucie | 9/10 | 4315 days | 0% |
| Martin Guillaume | 8/10 | 4581 days | 1% |
| Graeme | 8/10 | 4645 days | 1% |
| Andreas | 9/10 | 4936 days | 1% |
| koellner | 8/10 | 5404 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.