Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
82 Valid Reviews
The Monkey Island, Orepuki experience has a total of 85 reviews. There are 82 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 82 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
35% |
| 9/10 | 27 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.02% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.02% and is based on 82 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 82 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katrin Weise | 9/10 | 43 days | 99% |
| Emma | 10/10 | 74 days | 100% |
| Fiona | 9/10 | 105 days | 99% |
| Diane n Dave | 9/10 | 105 days | 99% |
| Nancy Campbell | 8/10 | 135 days | 97% |
| Christina | 9/10 | 135 days | 98% |
| 无名氏Y_3 | 10/10 | 166 days | 99% |
| Pauline | 10/10 | 409 days | 91% |
| Henry | 10/10 | 624 days | 78% |
| Steve | 9/10 | 715 days | 70% |
| Willow | 10/10 | 774 days | 66% |
| Simon. | 9/10 | 866 days | 57% |
| Alastair McQueen | 10/10 | 866 days | 57% |
| Jrod | 10/10 | 1080 days | 37% |
| Joseph Buckett | 10/10 | 1111 days | 34% |
| Karen Strange | 9/10 | 1139 days | 31% |
| Don Strange | 9/10 | 1170 days | 29% |
| Annie87 | 10/10 | 1170 days | 29% |
| Kuimiria Auton | 9/10 | 1504 days | 11% |
| Alice | 4/10 | 1870 days | 3% |
| Leona | 8/10 | 1901 days | 5% |
| Lauren | 7/10 | 1901 days | 4% |
| Bob | 10/10 | 1993 days | 4% |
| Cris | 9/10 | 2207 days | 4% |
| kevin | 7/10 | 2266 days | 4% |
| Maxime | 9/10 | 2266 days | 4% |
| Maycamper | 7/10 | 2297 days | 4% |
| Sophie Skinner | 8/10 | 2358 days | 4% |
| Claudia | 8/10 | 2388 days | 4% |
| Matt | 8/10 | 2541 days | 3% |
| Kat | 9/10 | 2572 days | 3% |
| Millka Pietikainen | 8/10 | 2642 days | 3% |
| Annina Jarvinen | 9/10 | 2650 days | 2% |
| Ronald Daigneault | 8/10 | 2655 days | 2% |
| Matt French | 10/10 | 2688 days | 3% |
| Sophie Nightingale | 10/10 | 2690 days | 3% |
| Geoff Steele | 8/10 | 2753 days | 3% |
| Nathan Lal | 10/10 | 2804 days | 3% |
| Nathalie Gobin | 8/10 | 2900 days | 3% |
| Harriet Smith | 10/10 | 2935 days | 3% |
| Rosanna Leeming | 10/10 | 2951 days | 3% |
| Xanthe Bowater | 10/10 | 2990 days | 2% |
| Erich Brueggermann | 6/10 | 2994 days | 2% |
| Roeland Driessen | 9/10 | 2996 days | 2% |
| Lenka Pruherova | 9/10 | 3007 days | 2% |
| Bob | 9/10 | 3031 days | 2% |
| Josie Gray | 10/10 | 3099 days | 2% |
| Rita Ashby | 8/10 | 3210 days | 2% |
| Kathy Hart | 8/10 | 3241 days | 2% |
| Russell Opland | 8/10 | 3250 days | 2% |
| Matilda | 7/10 | 3269 days | 1% |
| Shelley Rohloff | 8/10 | 3307 days | 2% |
| Stephan Friedrich | 9/10 | 3313 days | 2% |
| Neil | 10/10 | 3369 days | 2% |
| Sarah Gurney | 9/10 | 3401 days | 2% |
| D'Arcy King | 10/10 | 3426 days | 2% |
| Steve Warren | 9/10 | 3452 days | 2% |
| Dianne van der Wal | 9/10 | 3532 days | 1% |
| Daniel Winsvold | 10/10 | 3640 days | 1% |
| Wyklicky | 7/10 | 3641 days | 1% |
| Danica Vrsaljko | 8/10 | 3654 days | 1% |
| Christoph | 10/10 | 3658 days | 1% |
| David Lee | 10/10 | 3678 days | 1% |
| Kurz Werner | 9/10 | 3727 days | 1% |
| Cam Alex Bindatessier | 8/10 | 3749 days | 1% |
| Andrea | 10/10 | 3819 days | 1% |
| Andrew Kermode | 10/10 | 3911 days | 1% |
| Penny Lee | 8/10 | 4006 days | 0% |
| Deb Scaff | 10/10 | 4033 days | 0% |
| Rhi | 10/10 | 4184 days | 0% |
| I & K Urquhart | 9/10 | 4245 days | 0% |
| Rebel Warren | 10/10 | 4245 days | 0% |
| Maria Klister | 10/10 | 4382 days | 0% |
| Pete Wilson | 9/10 | 4384 days | 0% |
| Héléna Degres | 9/10 | 4398 days | 1% |
| patrick+ katerina | 9/10 | 4398 days | 1% |
| Kristin Denny | 10/10 | 4408 days | 0% |
| Lucie | 9/10 | 4493 days | 0% |
| Martin Guillaume | 8/10 | 4759 days | 0% |
| Graeme | 8/10 | 4823 days | 1% |
| Andreas | 9/10 | 5114 days | 0% |
| koellner | 8/10 | 5582 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.