Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
76 Valid Reviews
The Monkey Island, Orepuki experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
37% |
| 9/10 | 23 |
|
30% |
| 8/10 | 18 |
|
24% |
| 7/10 | 5 |
|
7% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.95% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 88.95% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| 无名氏Y_3 | 10/10 | 49 days | 100% |
| Pauline | 10/10 | 292 days | 95% |
| Henry | 10/10 | 507 days | 85% |
| Steve | 9/10 | 598 days | 79% |
| Willow | 10/10 | 657 days | 75% |
| Simon. | 9/10 | 749 days | 67% |
| Alastair McQueen | 10/10 | 749 days | 68% |
| Jrod | 10/10 | 963 days | 47% |
| Joseph Buckett | 10/10 | 994 days | 44% |
| Karen Strange | 9/10 | 1022 days | 41% |
| Don Strange | 9/10 | 1053 days | 39% |
| Annie87 | 10/10 | 1053 days | 39% |
| Kuimiria Auton | 9/10 | 1387 days | 16% |
| Alice | 4/10 | 1753 days | 3% |
| Leona | 8/10 | 1784 days | 5% |
| Lauren | 7/10 | 1784 days | 5% |
| Bob | 10/10 | 1876 days | 5% |
| Cris | 9/10 | 2090 days | 4% |
| kevin | 7/10 | 2149 days | 4% |
| Maxime | 9/10 | 2149 days | 4% |
| Maycamper | 7/10 | 2180 days | 4% |
| Sophie Skinner | 8/10 | 2241 days | 4% |
| Claudia | 8/10 | 2271 days | 4% |
| Matt | 8/10 | 2424 days | 4% |
| Kat | 9/10 | 2455 days | 4% |
| Millka Pietikainen | 8/10 | 2525 days | 4% |
| Annina Jarvinen | 9/10 | 2533 days | 3% |
| Ronald Daigneault | 8/10 | 2538 days | 2% |
| Matt French | 10/10 | 2571 days | 4% |
| Sophie Nightingale | 10/10 | 2573 days | 4% |
| Geoff Steele | 8/10 | 2635 days | 3% |
| Nathan Lal | 10/10 | 2687 days | 3% |
| Nathalie Gobin | 8/10 | 2783 days | 3% |
| Harriet Smith | 10/10 | 2818 days | 3% |
| Rosanna Leeming | 10/10 | 2834 days | 3% |
| Xanthe Bowater | 10/10 | 2873 days | 3% |
| Erich Brueggermann | 6/10 | 2877 days | 3% |
| Roeland Driessen | 9/10 | 2878 days | 3% |
| Lenka Pruherova | 9/10 | 2890 days | 3% |
| Bob | 9/10 | 2914 days | 2% |
| Josie Gray | 10/10 | 2982 days | 3% |
| Rita Ashby | 8/10 | 3092 days | 2% |
| Kathy Hart | 8/10 | 3123 days | 2% |
| Russell Opland | 8/10 | 3133 days | 2% |
| Matilda | 7/10 | 3152 days | 2% |
| Shelley Rohloff | 8/10 | 3190 days | 2% |
| Stephan Friedrich | 9/10 | 3196 days | 2% |
| Neil | 10/10 | 3252 days | 2% |
| Sarah Gurney | 9/10 | 3284 days | 2% |
| D'Arcy King | 10/10 | 3309 days | 2% |
| Steve Warren | 9/10 | 3335 days | 2% |
| Dianne van der Wal | 9/10 | 3415 days | 2% |
| Daniel Winsvold | 10/10 | 3523 days | 2% |
| Wyklicky | 7/10 | 3524 days | 2% |
| Danica Vrsaljko | 8/10 | 3537 days | 1% |
| Christoph | 10/10 | 3541 days | 1% |
| David Lee | 10/10 | 3561 days | 2% |
| Kurz Werner | 9/10 | 3609 days | 1% |
| Cam Alex Bindatessier | 8/10 | 3632 days | 1% |
| Andrea | 10/10 | 3701 days | 1% |
| Andrew Kermode | 10/10 | 3794 days | 1% |
| Penny Lee | 8/10 | 3889 days | 1% |
| Deb Scaff | 10/10 | 3916 days | 1% |
| Rhi | 10/10 | 4067 days | 1% |
| I & K Urquhart | 9/10 | 4128 days | 0% |
| Rebel Warren | 10/10 | 4128 days | 0% |
| Maria Klister | 10/10 | 4265 days | 0% |
| Pete Wilson | 9/10 | 4267 days | 0% |
| Héléna Degres | 9/10 | 4281 days | 0% |
| patrick+ katerina | 9/10 | 4281 days | 0% |
| Kristin Denny | 10/10 | 4291 days | 0% |
| Lucie | 9/10 | 4376 days | 0% |
| Martin Guillaume | 8/10 | 4642 days | 1% |
| Graeme | 8/10 | 4706 days | 1% |
| Andreas | 9/10 | 4997 days | 1% |
| koellner | 8/10 | 5465 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.