Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
83 Valid Reviews
The Monkey Island, Orepuki experience has a total of 86 reviews. There are 83 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 27 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.16% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.16% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| In-cydah-traders | 10/10 | 249 days | 100% |
| Katrin Weise | 9/10 | 308 days | 97% |
| Emma | 10/10 | 339 days | 97% |
| Fiona | 9/10 | 370 days | 95% |
| Diane n Dave | 9/10 | 370 days | 95% |
| Nancy Campbell | 8/10 | 400 days | 92% |
| Christina | 9/10 | 400 days | 93% |
| 无名氏Y_3 | 10/10 | 431 days | 93% |
| Pauline | 10/10 | 674 days | 77% |
| Henry | 10/10 | 889 days | 57% |
| Steve | 9/10 | 980 days | 47% |
| Willow | 10/10 | 1039 days | 42% |
| Simon. | 9/10 | 1131 days | 33% |
| Alastair McQueen | 10/10 | 1131 days | 34% |
| Jrod | 10/10 | 1345 days | 19% |
| Joseph Buckett | 10/10 | 1376 days | 17% |
| Karen Strange | 9/10 | 1404 days | 15% |
| Don Strange | 9/10 | 1435 days | 14% |
| Annie87 | 10/10 | 1435 days | 14% |
| Kuimiria Auton | 9/10 | 1769 days | 5% |
| Alice | 4/10 | 2135 days | 3% |
| Leona | 8/10 | 2166 days | 4% |
| Lauren | 7/10 | 2166 days | 4% |
| Bob | 10/10 | 2258 days | 4% |
| Cris | 9/10 | 2472 days | 4% |
| kevin | 7/10 | 2531 days | 3% |
| Maxime | 9/10 | 2531 days | 4% |
| Maycamper | 7/10 | 2562 days | 3% |
| Sophie Skinner | 8/10 | 2623 days | 3% |
| Claudia | 8/10 | 2653 days | 3% |
| Matt | 8/10 | 2806 days | 3% |
| Kat | 9/10 | 2837 days | 3% |
| Millka Pietikainen | 8/10 | 2907 days | 3% |
| Annina Jarvinen | 9/10 | 2915 days | 2% |
| Ronald Daigneault | 8/10 | 2920 days | 2% |
| Matt French | 10/10 | 2953 days | 3% |
| Sophie Nightingale | 10/10 | 2955 days | 3% |
| Geoff Steele | 8/10 | 3017 days | 3% |
| Nathan Lal | 10/10 | 3069 days | 2% |
| Nathalie Gobin | 8/10 | 3165 days | 2% |
| Harriet Smith | 10/10 | 3200 days | 2% |
| Rosanna Leeming | 10/10 | 3216 days | 2% |
| Xanthe Bowater | 10/10 | 3255 days | 2% |
| Erich Brueggermann | 6/10 | 3259 days | 2% |
| Roeland Driessen | 9/10 | 3260 days | 2% |
| Lenka Pruherova | 9/10 | 3272 days | 2% |
| Bob | 9/10 | 3296 days | 1% |
| Josie Gray | 10/10 | 3364 days | 2% |
| Rita Ashby | 8/10 | 3474 days | 2% |
| Kathy Hart | 8/10 | 3505 days | 2% |
| Russell Opland | 8/10 | 3515 days | 2% |
| Matilda | 7/10 | 3534 days | 1% |
| Shelley Rohloff | 8/10 | 3572 days | 1% |
| Stephan Friedrich | 9/10 | 3578 days | 1% |
| Neil | 10/10 | 3634 days | 1% |
| Sarah Gurney | 9/10 | 3666 days | 1% |
| D'Arcy King | 10/10 | 3691 days | 1% |
| Steve Warren | 9/10 | 3717 days | 1% |
| Dianne van der Wal | 9/10 | 3797 days | 1% |
| Daniel Winsvold | 10/10 | 3905 days | 1% |
| Wyklicky | 7/10 | 3906 days | 1% |
| Danica Vrsaljko | 8/10 | 3919 days | 0% |
| Christoph | 10/10 | 3923 days | 0% |
| David Lee | 10/10 | 3943 days | 1% |
| Kurz Werner | 9/10 | 3991 days | 1% |
| Cam Alex Bindatessier | 8/10 | 4014 days | 1% |
| Andrea | 10/10 | 4083 days | 0% |
| Andrew Kermode | 10/10 | 4176 days | 0% |
| Penny Lee | 8/10 | 4271 days | 0% |
| Deb Scaff | 10/10 | 4298 days | 0% |
| Rhi | 10/10 | 4449 days | 1% |
| I & K Urquhart | 9/10 | 4510 days | 1% |
| Rebel Warren | 10/10 | 4510 days | 1% |
| Maria Klister | 10/10 | 4647 days | 1% |
| Pete Wilson | 9/10 | 4649 days | 1% |
| Héléna Degres | 9/10 | 4663 days | 1% |
| patrick+ katerina | 9/10 | 4663 days | 1% |
| Kristin Denny | 10/10 | 4673 days | 1% |
| Lucie | 9/10 | 4758 days | 1% |
| Martin Guillaume | 8/10 | 5024 days | 1% |
| Graeme | 8/10 | 5088 days | 1% |
| Andreas | 9/10 | 5379 days | 1% |
| koellner | 8/10 | 5847 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.