Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
76 Valid Reviews
The Monkey Island, Orepuki experience has a total of 79 reviews. There are 76 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 28 |
|
37% |
9/10 | 23 |
|
30% |
8/10 | 18 |
|
24% |
7/10 | 5 |
|
7% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 1 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
88.95% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 88.95% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 3 |
|
21% |
9/10 | 5 |
|
36% |
8/10 | 5 |
|
36% |
7/10 | 1 |
|
7% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
95.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
无名氏Y_3 | 10/10 | 40 days | 100% |
Pauline | 10/10 | 283 days | 96% |
Henry | 10/10 | 498 days | 86% |
Steve | 9/10 | 589 days | 79% |
Willow | 10/10 | 648 days | 76% |
Simon. | 9/10 | 740 days | 68% |
Alastair McQueen | 10/10 | 740 days | 69% |
Jrod | 10/10 | 954 days | 48% |
Joseph Buckett | 10/10 | 985 days | 45% |
Karen Strange | 9/10 | 1013 days | 42% |
Don Strange | 9/10 | 1044 days | 39% |
Annie87 | 10/10 | 1044 days | 40% |
Kuimiria Auton | 9/10 | 1378 days | 16% |
Alice | 4/10 | 1744 days | 3% |
Leona | 8/10 | 1775 days | 5% |
Lauren | 7/10 | 1775 days | 5% |
Bob | 10/10 | 1867 days | 5% |
Cris | 9/10 | 2081 days | 4% |
kevin | 7/10 | 2140 days | 4% |
Maxime | 9/10 | 2140 days | 4% |
Maycamper | 7/10 | 2171 days | 4% |
Sophie Skinner | 8/10 | 2232 days | 4% |
Claudia | 8/10 | 2262 days | 4% |
Matt | 8/10 | 2415 days | 4% |
Kat | 9/10 | 2446 days | 4% |
Millka Pietikainen | 8/10 | 2516 days | 4% |
Annina Jarvinen | 9/10 | 2524 days | 2% |
Ronald Daigneault | 8/10 | 2529 days | 2% |
Matt French | 10/10 | 2562 days | 4% |
Sophie Nightingale | 10/10 | 2564 days | 4% |
Geoff Steele | 8/10 | 2627 days | 3% |
Nathan Lal | 10/10 | 2678 days | 3% |
Nathalie Gobin | 8/10 | 2774 days | 3% |
Harriet Smith | 10/10 | 2809 days | 3% |
Rosanna Leeming | 10/10 | 2825 days | 3% |
Xanthe Bowater | 10/10 | 2864 days | 3% |
Erich Brueggermann | 6/10 | 2868 days | 3% |
Roeland Driessen | 9/10 | 2870 days | 3% |
Lenka Pruherova | 9/10 | 2881 days | 3% |
Bob | 9/10 | 2905 days | 2% |
Josie Gray | 10/10 | 2973 days | 3% |
Rita Ashby | 8/10 | 3084 days | 2% |
Kathy Hart | 8/10 | 3115 days | 2% |
Russell Opland | 8/10 | 3124 days | 2% |
Matilda | 7/10 | 3143 days | 2% |
Shelley Rohloff | 8/10 | 3181 days | 2% |
Stephan Friedrich | 9/10 | 3187 days | 2% |
Neil | 10/10 | 3243 days | 2% |
Sarah Gurney | 9/10 | 3275 days | 2% |
D'Arcy King | 10/10 | 3300 days | 2% |
Steve Warren | 9/10 | 3326 days | 2% |
Dianne van der Wal | 9/10 | 3406 days | 2% |
Daniel Winsvold | 10/10 | 3514 days | 2% |
Wyklicky | 7/10 | 3515 days | 2% |
Danica Vrsaljko | 8/10 | 3528 days | 1% |
Christoph | 10/10 | 3532 days | 1% |
David Lee | 10/10 | 3552 days | 2% |
Kurz Werner | 9/10 | 3601 days | 1% |
Cam Alex Bindatessier | 8/10 | 3623 days | 1% |
Andrea | 10/10 | 3693 days | 1% |
Andrew Kermode | 10/10 | 3785 days | 1% |
Penny Lee | 8/10 | 3880 days | 1% |
Deb Scaff | 10/10 | 3907 days | 1% |
Rhi | 10/10 | 4058 days | 1% |
I & K Urquhart | 9/10 | 4119 days | 0% |
Rebel Warren | 10/10 | 4119 days | 0% |
Maria Klister | 10/10 | 4256 days | 0% |
Pete Wilson | 9/10 | 4258 days | 0% |
Héléna Degres | 9/10 | 4272 days | 0% |
patrick+ katerina | 9/10 | 4272 days | 0% |
Kristin Denny | 10/10 | 4282 days | 0% |
Lucie | 9/10 | 4367 days | 0% |
Martin Guillaume | 8/10 | 4633 days | 1% |
Graeme | 8/10 | 4697 days | 1% |
Andreas | 9/10 | 4988 days | 1% |
koellner | 8/10 | 5456 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
0.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.