Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
84 Valid Reviews
The Monkey Island, Orepuki experience has a total of 87 reviews. There are 84 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
36% |
| 9/10 | 28 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.17% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.17% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 9/10 | 47 days | 100% |
| In-cydah-traders | 10/10 | 322 days | 95% |
| Katrin Weise | 9/10 | 381 days | 92% |
| Emma | 10/10 | 412 days | 91% |
| Fiona | 9/10 | 443 days | 89% |
| Diane n Dave | 9/10 | 443 days | 89% |
| Nancy Campbell | 8/10 | 473 days | 86% |
| Christina | 9/10 | 473 days | 87% |
| 无名氏Y_3 | 10/10 | 504 days | 86% |
| Pauline | 10/10 | 747 days | 69% |
| Henry | 10/10 | 962 days | 48% |
| Steve | 9/10 | 1053 days | 39% |
| Willow | 10/10 | 1112 days | 34% |
| Simon. | 9/10 | 1204 days | 27% |
| Alastair McQueen | 10/10 | 1204 days | 27% |
| Jrod | 10/10 | 1418 days | 15% |
| Joseph Buckett | 10/10 | 1449 days | 13% |
| Karen Strange | 9/10 | 1477 days | 12% |
| Don Strange | 9/10 | 1508 days | 11% |
| Annie87 | 10/10 | 1508 days | 11% |
| Kuimiria Auton | 9/10 | 1842 days | 5% |
| Alice | 4/10 | 2208 days | 3% |
| Leona | 8/10 | 2239 days | 4% |
| Lauren | 7/10 | 2239 days | 4% |
| Bob | 10/10 | 2331 days | 4% |
| Cris | 9/10 | 2545 days | 4% |
| kevin | 7/10 | 2604 days | 3% |
| Maxime | 9/10 | 2604 days | 3% |
| Maycamper | 7/10 | 2635 days | 3% |
| Sophie Skinner | 8/10 | 2696 days | 3% |
| Claudia | 8/10 | 2726 days | 3% |
| Matt | 8/10 | 2879 days | 3% |
| Kat | 9/10 | 2910 days | 3% |
| Millka Pietikainen | 8/10 | 2980 days | 3% |
| Annina Jarvinen | 9/10 | 2988 days | 2% |
| Ronald Daigneault | 8/10 | 2993 days | 2% |
| Matt French | 10/10 | 3026 days | 3% |
| Sophie Nightingale | 10/10 | 3028 days | 3% |
| Geoff Steele | 8/10 | 3090 days | 2% |
| Nathan Lal | 10/10 | 3142 days | 2% |
| Nathalie Gobin | 8/10 | 3238 days | 2% |
| Harriet Smith | 10/10 | 3273 days | 2% |
| Rosanna Leeming | 10/10 | 3289 days | 2% |
| Xanthe Bowater | 10/10 | 3328 days | 2% |
| Erich Brueggermann | 6/10 | 3332 days | 2% |
| Roeland Driessen | 9/10 | 3333 days | 2% |
| Lenka Pruherova | 9/10 | 3345 days | 2% |
| Bob | 9/10 | 3369 days | 1% |
| Josie Gray | 10/10 | 3437 days | 2% |
| Rita Ashby | 8/10 | 3547 days | 2% |
| Kathy Hart | 8/10 | 3578 days | 2% |
| Russell Opland | 8/10 | 3588 days | 2% |
| Matilda | 7/10 | 3607 days | 1% |
| Shelley Rohloff | 8/10 | 3645 days | 1% |
| Stephan Friedrich | 9/10 | 3651 days | 1% |
| Neil | 10/10 | 3707 days | 1% |
| Sarah Gurney | 9/10 | 3739 days | 1% |
| D'Arcy King | 10/10 | 3764 days | 1% |
| Steve Warren | 9/10 | 3790 days | 1% |
| Dianne van der Wal | 9/10 | 3870 days | 1% |
| Daniel Winsvold | 10/10 | 3978 days | 1% |
| Wyklicky | 7/10 | 3979 days | 1% |
| Danica Vrsaljko | 8/10 | 3992 days | 1% |
| Christoph | 10/10 | 3996 days | 1% |
| David Lee | 10/10 | 4016 days | 1% |
| Kurz Werner | 9/10 | 4064 days | 1% |
| Cam Alex Bindatessier | 8/10 | 4087 days | 1% |
| Andrea | 10/10 | 4156 days | 0% |
| Andrew Kermode | 10/10 | 4249 days | 0% |
| Penny Lee | 8/10 | 4344 days | 0% |
| Deb Scaff | 10/10 | 4371 days | 0% |
| Rhi | 10/10 | 4522 days | 1% |
| I & K Urquhart | 9/10 | 4583 days | 1% |
| Rebel Warren | 10/10 | 4583 days | 1% |
| Maria Klister | 10/10 | 4720 days | 1% |
| Pete Wilson | 9/10 | 4722 days | 1% |
| Héléna Degres | 9/10 | 4736 days | 1% |
| patrick+ katerina | 9/10 | 4736 days | 1% |
| Kristin Denny | 10/10 | 4746 days | 1% |
| Lucie | 9/10 | 4831 days | 1% |
| Martin Guillaume | 8/10 | 5097 days | 1% |
| Graeme | 8/10 | 5161 days | 1% |
| Andreas | 9/10 | 5452 days | 1% |
| koellner | 8/10 | 5920 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.