Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rays Rest Camping Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Rays Rest Camping Reserve

Valid Reviews

50 Valid Reviews

The Rays Rest Camping Reserve experience has a total of 52 reviews. There are 50 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 50 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 50 valid reviews:

Rating Count Percentage
10/10 19
38%
9/10 13
26%
8/10 11
22%
7/10 7
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.80% Average

The raw data average (mean) for all the Rays Rest Camping Reserve valid reviews is 88.80% and is based on 50 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

93.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Amanda 10/10 81 days 100%
Kev 10/10 111 days 100%
Logan 10/10 600 days 80%
sarah penney 10/10 691 days 73%
ellie 7/10 691 days 68%
iona.catley@hotmail.co.uk 9/10 722 days 70%
Helen E 10/10 722 days 71%
Happy Campers 10/10 873 days 57%
Matt 10/10 1087 days 36%
Sebastian Stoof 8/10 1177 days 28%
Alex 8/10 1330 days 19%
Kirsty B 10/10 1511 days 11%
Tyler 9/10 1511 days 11%
Laura 10/10 1725 days 6%
Javier Williams 10/10 1908 days 5%
Bakers 8/10 1999 days 5%
Kirstie Gallant 8/10 2183 days 4%
thong family 7/10 2211 days 4%
TP&MM 9/10 2211 days 4%
Trent 7/10 2334 days 4%
Sharon 9/10 2364 days 4%
ascotandanaussie 8/10 2517 days 4%
Sinkbli 8/10 2548 days 4%
Jim Harding 9/10 2562 days 4%
Debbie Harding 8/10 2568 days 3%
orit almog 9/10 2576 days 3%
Eversons 10/10 2576 days 4%
Jan Hiltermann 7/10 2646 days 3%
Vander Plancke Julien 7/10 2660 days 3%
Anna Brzezińska Talaga 10/10 2913 days 3%
Gena Bond 10/10 2929 days 3%
Jason Stalgis 9/10 2934 days 3%
Leigh Dodds 8/10 3060 days 3%
Stuart Morgan 10/10 3068 days 3%
Laurie 10/10 3069 days 3%
Tony Waters 9/10 3094 days 2%
Henny Lee 10/10 3166 days 2%
renee verwey 9/10 3301 days 2%
Ron Mollica 10/10 3338 days 2%
Robert Jones 9/10 3385 days 2%
Elisabeth Tartler 10/10 3591 days 2%
Tony Grantham 7/10 3611 days 1%
Ricky Shepherd 7/10 3712 days 1%
Garry Renton 8/10 3985 days 0%
Alex Artigues 9/10 4071 days 0%
Serge Garcin 9/10 4071 days 0%
Team Kim&James 9/10 4221 days 0%
FlyingKiwiGirl 8/10 4374 days 0%
Henry Howard 10/10 4433 days 1%
Hanna_Malte 8/10 4739 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Rays Rest Camping Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.54% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.