Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Sandboarding.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Sandboarding

Valid Reviews

45 Valid Reviews

The Sandboarding experience has a total of 47 reviews. There are 45 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 45 valid reviews:

Rating Count Percentage
10/10 12
27%
9/10 13
29%
8/10 13
29%
7/10 4
9%
6/10 2
4%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.56% Average

The raw data average (mean) for all the Sandboarding valid reviews is 85.56% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

35 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 45 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 35 face-to-face reviews:

Rating Count Percentage
10/10 5
14%
9/10 12
34%
8/10 11
31%
7/10 4
11%
6/10 2
6%
5/10 0
0%
4/10 1
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.86% Average

The raw data average (mean) for all the Sandboarding face-to-face reviews is 82.86% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.49%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Keilani 10/10 2244 days 100%
Cindy Blignaut 10/10 2496 days 88%
Jennie Tollerton 10/10 2579 days 84%
Shannon Malcolm 8/10 2700 days 76%
Soeren Buchheister 9/10 2926 days 66%
Ferdinand Hirsch 9/10 2926 days 66%
Niels 8/10 2951 days 64%
Nina Rittmann 10/10 3142 days 56%
Lisa Haedrich 8/10 3164 days 54%
Heike Schreiber 9/10 3164 days 54%
Kristina Breitwieser 8/10 3168 days 54%
Jeanne Minor 9/10 3178 days 54%
Michael Regensburger 9/10 3186 days 53%
Eloise 8/10 3194 days 52%
Clement Delrue 8/10 3200 days 52%
Jonas Weidner 8/10 3205 days 52%
Ben Schieber 6/10 3207 days 45%
Max Mustermann 9/10 3212 days 52%
Anna Bouteloup 9/10 3220 days 52%
Pauline Chailand 8/10 3220 days 51%
Martina Cervenkova 10/10 3223 days 52%
Roland Fischer 7/10 3225 days 48%
Daniel Roedel 10/10 3226 days 52%
Johannes Marold 7/10 3233 days 48%
Anat Yossef 9/10 3233 days 51%
Raviv Regev 10/10 3259 days 50%
Justin Kechanski 9/10 3263 days 50%
Selma Krap 9/10 3281 days 49%
Elisabeth Ringswandl 10/10 3542 days 37%
Thomas Haslbeck 10/10 3542 days 37%
Manuela Opprecht 8/10 3593 days 33%
Markus 7/10 3930 days 16%
Cornelia Witte 6/10 3930 days 15%
Ennico 4/10 3931 days 10%
Marvin Koever 9/10 3933 days 17%
Audrey Ripoche 7/10 4260 days 1%
Loesje 10/10 4284 days 0%
Tobi 10/10 4289 days 0%
Jaqi_Gary 9/10 4404 days 20%
KDS_Holiday 10/10 4435 days 21%
Caroline 8/10 4749 days 20%
Herman Plasman 8/10 4755 days 20%
Jennifer Holloway 9/10 4989 days 20%
Hershell 8/10 5372 days 20%
Carl and Angela Rapihana 8/10 5493 days 20%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Sandboarding does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.38% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.