Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Bucks Road Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Bucks Road Campsite

Valid Reviews

29 Valid Reviews

The Bucks Road Campsite experience has a total of 31 reviews. There are 29 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 29 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 valid reviews:

Rating Count Percentage
10/10 9
31%
9/10 5
17%
8/10 9
31%
7/10 5
17%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.52% Average

The raw data average (mean) for all the Bucks Road Campsite valid reviews is 85.52% and is based on 29 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

86.38%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Loren 7/10 649 days 100%
Sam and Emma 8/10 1014 days 59%
fantail 8/10 1042 days 55%
Rach 9/10 1073 days 52%
George 10/10 1073 days 53%
James 10/10 1104 days 49%
Ae Marika 10/10 1195 days 39%
Jaime and Jon 10/10 1318 days 28%
Pierre 8/10 1407 days 21%
Lola 7/10 1469 days 16%
Jackue 10/10 1652 days 9%
Hazel 10/10 1804 days 7%
Jo 10/10 1865 days 7%
Agnieszka 9/10 1865 days 7%
Sigrid 8/10 2018 days 6%
Lucy Winfield 9/10 2701 days 4%
Nancy Grossman 10/10 2822 days 4%
Angela Parody 7/10 2899 days 4%
Mick Williams 8/10 2914 days 4%
Marcia Becker 10/10 3173 days 3%
Chloe Grand 8/10 3268 days 3%
Georg Meyer 9/10 3354 days 3%
Melissa Higgins 9/10 3429 days 2%
Daniela Eberts 7/10 3583 days 2%
Emeline Brocard 8/10 3950 days 1%
arnaud paquet 8/10 4026 days 1%
Mike and Caroline 7/10 4270 days 0%
Gary and Jen 6/10 4318 days 0%
Cymen Crick 8/10 4391 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Bucks Road Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.56% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.