Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Split Apple Rock beach access track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Split Apple Rock beach access track

Valid Reviews

33 Valid Reviews

The Split Apple Rock beach access track experience has a total of 33 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 33 valid reviews:

Rating Count Percentage
10/10 10
30%
9/10 13
39%
8/10 8
24%
7/10 2
6%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.39% Average

The raw data average (mean) for all the Split Apple Rock beach access track valid reviews is 89.39% and is based on 33 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

28 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 33 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 28 face-to-face reviews:

Rating Count Percentage
10/10 10
36%
9/10 8
29%
8/10 8
29%
7/10 2
7%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.29% Average

The raw data average (mean) for all the Split Apple Rock beach access track face-to-face reviews is 89.29% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm Craig 9/10 2728 days 100%
C Clarke 8/10 2933 days 84%
Helena 7/10 3269 days 55%
Ben Blackwell 9/10 3271 days 60%
S Black 10/10 3271 days 60%
Anaelle Morand 9/10 3314 days 56%
Melissa Fuster 7/10 3318 days 51%
Ahmed Mohsen Aly 9/10 3397 days 50%
Candice Bergon 8/10 3739 days 24%
Hanna Liebe 9/10 3991 days 6%
Andreas Liebe 9/10 3991 days 6%
Lena Hanhart 10/10 4005 days 5%
Steffen 10/10 4006 days 5%
Nina Helmling 9/10 4011 days 4%
Michael Steimel 8/10 4018 days 4%
Isabelle Bohle 8/10 4018 days 4%
Sanne Sprogoe Borgaa 10/10 4048 days 2%
Johannes Markus 8/10 4065 days 0%
Danica Vrsljko 9/10 4065 days 0%
Kellie 10/10 4072 days 0%
Nora and Edward 8/10 4396 days 15%
Christina Rodewald 8/10 4406 days 15%
N smith 9/10 4432 days 15%
Terry Coles 9/10 4463 days 15%
Preben vil Helmsen 10/10 4750 days 15%
Alan Findlay 10/10 4753 days 15%
Richard Maddock 9/10 4755 days 15%
Dane & Julz 9/10 5103 days 15%
Tim Pfahlert 10/10 5120 days 15%
Leslie Aldridge 10/10 5125 days 15%
Ashley Arnold 10/10 5473 days 15%
Alibeare 9/10 5528 days 15%
VirginiaR 8/10 5803 days 15%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Split Apple Rock beach access track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.25% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.