Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls to Aratiatia Rapids Walking Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Huka Falls to Aratiatia Rapids Walking Track
Valid Reviews
55 Valid Reviews
The Huka Falls to Aratiatia Rapids Walking Track experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 55 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
9% |
| 9/10 | 18 |
|
33% |
| 8/10 | 18 |
|
33% |
| 7/10 | 11 |
|
20% |
| 6/10 | 2 |
|
4% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.82% Average
The raw data average (mean) for all the Huka Falls to Aratiatia Rapids Walking Track valid reviews is 81.82% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
55 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 55 valid reviews, the experience has 55 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 55 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
9% |
| 9/10 | 18 |
|
33% |
| 8/10 | 18 |
|
33% |
| 7/10 | 11 |
|
20% |
| 6/10 | 2 |
|
4% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.82% Average
The raw data average (mean) for all the Huka Falls to Aratiatia Rapids Walking Track face-to-face reviews is 81.82% and is based on 55 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.32%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mathilde | 7/10 | 2908 days | 97% |
| Gauthier Dournean | 7/10 | 2925 days | 95% |
| Tome | 7/10 | 2937 days | 95% |
| Sam Staines | 9/10 | 2952 days | 100% |
| Evan Lloyd | 9/10 | 2952 days | 100% |
| Michal Za'heryuk | 8/10 | 2955 days | 99% |
| Veronika Za'heryuk | 8/10 | 2955 days | 99% |
| Erik | 8/10 | 2955 days | 99% |
| MARK CURPHEY | 9/10 | 2965 days | 99% |
| Ellie Perkin | 7/10 | 3185 days | 77% |
| Jelmer Postma | 7/10 | 3185 days | 77% |
| Sarah Dorsett | 10/10 | 3191 days | 83% |
| Jonathan Foskett | 8/10 | 3195 days | 81% |
| Anna Lerchl | 8/10 | 3196 days | 81% |
| Leonie Kraft | 8/10 | 3196 days | 81% |
| Eberhard | 9/10 | 3197 days | 82% |
| Luisa Mathes | 8/10 | 3216 days | 79% |
| Petra Fragner | 9/10 | 3216 days | 80% |
| Ute Fragner | 9/10 | 3216 days | 80% |
| Matas Tirilis | 8/10 | 3217 days | 79% |
| Patrick Veber | 10/10 | 3220 days | 81% |
| Philipp | 6/10 | 3224 days | 68% |
| Alexandra Nagelu | 8/10 | 3229 days | 78% |
| Briony | 7/10 | 3229 days | 74% |
| David Schelensky | 9/10 | 3229 days | 79% |
| Olivia Aliprandi | 5/10 | 3236 days | 59% |
| Brennan Jungling | 9/10 | 3238 days | 79% |
| Anita Wallace | 10/10 | 3238 days | 79% |
| Lisa Kalkert | 8/10 | 3239 days | 78% |
| Paul | 7/10 | 3239 days | 73% |
| David | 7/10 | 3239 days | 73% |
| Levi | 8/10 | 3241 days | 77% |
| Mikkel Palleson | 9/10 | 3241 days | 78% |
| Maxima Buisan | 8/10 | 3241 days | 77% |
| Marek Dvonsky | 9/10 | 3242 days | 78% |
| Asborn Damgaard | 8/10 | 3246 days | 77% |
| Berith | 9/10 | 3247 days | 78% |
| Rafaella | 7/10 | 3272 days | 71% |
| Michael and Anna | 7/10 | 3284 days | 70% |
| Vallerie Spoo | 9/10 | 3559 days | 54% |
| Jan Meik Stegmann | 7/10 | 3559 days | 51% |
| Liz and Alan Weathers | 8/10 | 3603 days | 51% |
| Felix Holm | 6/10 | 3637 days | 41% |
| Camille Bellay | 8/10 | 3902 days | 28% |
| Christopher Berkhahn | 9/10 | 3915 days | 28% |
| Adele Grandguillot | 9/10 | 3928 days | 27% |
| Granjon | 8/10 | 3932 days | 26% |
| Katja Kraffzik | 10/10 | 3935 days | 27% |
| Miriam Grund | 9/10 | 3935 days | 26% |
| Aurelien Noailly | 8/10 | 3939 days | 26% |
| Annalina Drebald | 10/10 | 3981 days | 23% |
| Menu | 9/10 | 4286 days | 0% |
| Ron & Hannah de Reuver | 8/10 | 4766 days | 31% |
| Zoe Barker | 9/10 | 5001 days | 31% |
| AlanN316 | 9/10 | 6107 days | 31% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls to Aratiatia Rapids Walking Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.