Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Pools Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
72 Valid Reviews
The Blue Pools Track experience has a total of 73 reviews. There are 72 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 20 |
|
28% |
9/10 | 24 |
|
33% |
8/10 | 18 |
|
25% |
7/10 | 6 |
|
8% |
6/10 | 3 |
|
4% |
5/10 | 1 |
|
1% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.81% Average
The raw data average (mean) for all the Blue Pools Track valid reviews is 86.81% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
57 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 57 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 57 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 13 |
|
23% |
9/10 | 20 |
|
35% |
8/10 | 17 |
|
30% |
7/10 | 6 |
|
11% |
6/10 | 1 |
|
2% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.67% Average
The raw data average (mean) for all the Blue Pools Track face-to-face reviews is 86.67% and is based on 57 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Mike Fricker | 6/10 | 328 days | 100% |
Lucy | 10/10 | 937 days | 62% |
Andrew Hammond | 8/10 | 2002 days | 6% |
Flatlanders | 5/10 | 2186 days | 4% |
Katrina | 10/10 | 2641 days | 4% |
Samantha Brewin | 10/10 | 2682 days | 4% |
Magdalena | 10/10 | 2991 days | 3% |
Luuk Kienhorst | 6/10 | 2995 days | 3% |
Sammy Kerrod | 9/10 | 2997 days | 3% |
Chris Schmolz | 9/10 | 3002 days | 3% |
Colin Fisher | 7/10 | 3002 days | 3% |
Katrina Sedl | 8/10 | 3002 days | 3% |
Shay | 10/10 | 3159 days | 3% |
Jaime Alarma Olmos | 8/10 | 3268 days | 3% |
Kirsten Helsgaun | 8/10 | 3268 days | 3% |
Valerie Bernardini | 9/10 | 3270 days | 3% |
Navina | 10/10 | 3270 days | 3% |
gonzalo caldiz | 9/10 | 3270 days | 3% |
Juan Viscegle | 7/10 | 3274 days | 2% |
Sydney Lupton | 7/10 | 3283 days | 2% |
Mira Huckfield | 9/10 | 3287 days | 3% |
Lili Souris | 9/10 | 3290 days | 3% |
Flo Egger | 10/10 | 3292 days | 3% |
Remi Lopez | 9/10 | 3300 days | 3% |
Wil Goes | 8/10 | 3306 days | 3% |
Dorothy | 10/10 | 3311 days | 3% |
Lisa | 8/10 | 3320 days | 3% |
Brandon Patton | 10/10 | 3323 days | 3% |
Ferry and Carlyn | 10/10 | 3326 days | 3% |
Wayne Brew | 7/10 | 3331 days | 2% |
Sandy Stamp | 6/10 | 3343 days | 2% |
Monika Dippel | 8/10 | 3355 days | 2% |
Sabine | 9/10 | 3355 days | 2% |
Philipp | 8/10 | 3376 days | 2% |
Tom Reber | 9/10 | 3481 days | 2% |
Nina Gottselig | 9/10 | 3693 days | 2% |
Cora and Franzi | 9/10 | 3728 days | 2% |
Claudia Hillebrand | 8/10 | 3985 days | 1% |
Andrea Sole | 7/10 | 3987 days | 1% |
Sybille Willenbrock | 9/10 | 4034 days | 1% |
Viola | 8/10 | 4039 days | 1% |
Anne and Steve Bartlett | 9/10 | 4063 days | 1% |
Andrea Beck | 10/10 | 4071 days | 1% |
Claudia | 10/10 | 4074 days | 1% |
shaynne thompson | 10/10 | 4346 days | 0% |
Stella Thoben | 10/10 | 4379 days | 0% |
Justin Leest | 8/10 | 4381 days | 1% |
Anna Neuenfeldt | 10/10 | 4383 days | 1% |
Francois Marchar | 10/10 | 4387 days | 1% |
Mike Edwards | 9/10 | 4452 days | 1% |
Kevin Desjandino | 10/10 | 4454 days | 1% |
N Zitscher | 10/10 | 4470 days | 1% |
James Darren Tennant | 8/10 | 4479 days | 1% |
Thomas & Ruth Hardmeier | 9/10 | 4759 days | 1% |
damaca | 9/10 | 4924 days | 1% |
Margit and Corein Groenevelt | 8/10 | 5094 days | 1% |
Fredrik Thornell | 9/10 | 5098 days | 1% |
Ian & Phyllis | 8/10 | 5100 days | 1% |
Diane Johnston | 8/10 | 5101 days | 1% |
Fiona Crossley | 9/10 | 5108 days | 1% |
Robert Smith | 9/10 | 5127 days | 1% |
Gillian de Vries | 8/10 | 5129 days | 1% |
Robert Haidt | 8/10 | 5129 days | 1% |
Leontine van Laar | 9/10 | 5131 days | 1% |
Quin | 8/10 | 5442 days | 1% |
Polil | 10/10 | 5459 days | 1% |
Arnold | 7/10 | 5464 days | 1% |
Rod C | 9/10 | 5471 days | 1% |
Trude | 9/10 | 5475 days | 1% |
Sievers | 9/10 | 5476 days | 1% |
Jackie | 9/10 | 5492 days | 1% |
Belinda Godhard | 10/10 | 5498 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Blue Pools Track does not meet the criteria for any of these adjustments to apply.
2.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.