Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ben | 7/10 | 35 days | 93% |
| Gina | 10/10 | 66 days | 100% |
| Gina | 10/10 | 66 days | 100% |
| Viktoria | 8/10 | 188 days | 96% |
| Elodie | 9/10 | 188 days | 97% |
| RGill | 9/10 | 249 days | 96% |
| Pensioners on tour | 7/10 | 339 days | 87% |
| Dina | 8/10 | 400 days | 89% |
| Terry | 10/10 | 584 days | 81% |
| Mel. | 8/10 | 614 days | 77% |
| Jasmine | 9/10 | 705 days | 71% |
| Steph | 9/10 | 736 days | 69% |
| Monika | 10/10 | 766 days | 67% |
| Erin | 9/10 | 766 days | 66% |
| Jonathan Bedford | 9/10 | 797 days | 63% |
| Genevieve | 10/10 | 1039 days | 40% |
| Matt and Whanau | 9/10 | 1070 days | 37% |
| SF | 8/10 | 1101 days | 34% |
| Monty Family | 10/10 | 1101 days | 35% |
| Curtis | 10/10 | 1315 days | 20% |
| Cafe | 10/10 | 1466 days | 12% |
| DiggerDogg@Co | 9/10 | 1649 days | 7% |
| Smitty | 9/10 | 1710 days | 6% |
| Court | 10/10 | 1769 days | 5% |
| Mic&Ric | 9/10 | 1800 days | 5% |
| Bethan | 9/10 | 1800 days | 5% |
| Sabine | 10/10 | 1831 days | 5% |
| Alice | 9/10 | 1892 days | 5% |
| Debbie | 7/10 | 1922 days | 4% |
| Lauren | 8/10 | 1953 days | 5% |
| Miri | 9/10 | 1984 days | 5% |
| Tedy | 10/10 | 1984 days | 5% |
| Sailing Family (UK) | 8/10 | 2135 days | 4% |
| Mike Smith | 10/10 | 2166 days | 4% |
| Dona Shiell | 9/10 | 2227 days | 4% |
| Ruby | 10/10 | 2288 days | 4% |
| Mark Jarvis | 10/10 | 2288 days | 4% |
| Mark Jarvis | 10/10 | 2288 days | 4% |
| Stefan Miedzinski | 10/10 | 2472 days | 4% |
| Glen Marshall UK | 9/10 | 2500 days | 4% |
| Andy Bond | 8/10 | 2567 days | 3% |
| jcastl | 9/10 | 2592 days | 3% |
| The 2 Joes | 8/10 | 2623 days | 3% |
| Dave | 6/10 | 2776 days | 3% |
| Peter | 10/10 | 2776 days | 3% |
| ascotandanaussie | 10/10 | 2806 days | 3% |
| Becky | 10/10 | 2806 days | 3% |
| Nigel & Annie Dale | 10/10 | 2836 days | 3% |
| Isabel van Megen | 10/10 | 2837 days | 3% |
| The Farrs | 9/10 | 2837 days | 3% |
| Aaron Brose | 8/10 | 2927 days | 3% |
| Andrea Harvey | 5/10 | 2955 days | 2% |
| Joe Trigg | 10/10 | 2959 days | 3% |
| Catherine Storey | 10/10 | 2986 days | 3% |
| Jo Dawson | 10/10 | 3080 days | 3% |
| Jerry Bart | 9/10 | 3168 days | 2% |
| Julia Kurtz | 9/10 | 3173 days | 2% |
| Gary Carleton | 8/10 | 3208 days | 2% |
| Harry Wright | 10/10 | 3270 days | 2% |
| Lawrence Bowen | 10/10 | 3303 days | 2% |
| Mr and Mrs B | 9/10 | 3327 days | 2% |
| Nic | 9/10 | 3444 days | 2% |
| Jeremy Wienert | 9/10 | 3530 days | 2% |
| Phillippa McLernon | 8/10 | 3579 days | 2% |
| Joel Papak | 7/10 | 3588 days | 1% |
| Janneke Hekhuis | 8/10 | 3607 days | 1% |
| Debbie | 9/10 | 3626 days | 1% |
| Dennis Page | 10/10 | 3626 days | 1% |
| Antonio BENITEZ | 6/10 | 3627 days | 1% |
| Penny Mercer | 10/10 | 3630 days | 1% |
| Birgitta Schuelke | 9/10 | 3663 days | 1% |
| Sarah Gurney | 10/10 | 3693 days | 1% |
| Rogier K | 8/10 | 3720 days | 1% |
| Felsen Kind | 9/10 | 3766 days | 1% |
| John Bylsma | 10/10 | 3846 days | 1% |
| Stephanie | 10/10 | 3877 days | 1% |
| Julia | 10/10 | 3932 days | 1% |
| Michael Ricketts | 10/10 | 3942 days | 1% |
| Ed Hill | 8/10 | 3980 days | 1% |
| Bjorn Privat | 10/10 | 3995 days | 1% |
| Ian Harris | 10/10 | 4022 days | 1% |
| Neville Smith | 10/10 | 4083 days | 1% |
| Jakub Stastny | 8/10 | 4268 days | 0% |
| Jean Curry | 7/10 | 4276 days | 0% |
| Reinhard Boettcher | 10/10 | 4363 days | 0% |
| W & K Boyd | 10/10 | 4479 days | 1% |
| Patricia Busbach | 10/10 | 4663 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4663 days | 1% |
| Evyatar Tulipman | 10/10 | 4676 days | 1% |
| auré bis | 6/10 | 4691 days | 1% |
| David Restell | 8/10 | 4691 days | 1% |
| Puma17 | 10/10 | 4753 days | 1% |
| Graeme | 8/10 | 5056 days | 1% |
| josshaw | 9/10 | 5422 days | 1% |
| Cymen Crick | 9/10 | 5453 days | 1% |
| Charlotte | 6/10 | 5786 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.