Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
88 Valid Reviews
The Clifton Road Reserve experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
45% |
| 9/10 | 25 |
|
28% |
| 8/10 | 15 |
|
17% |
| 7/10 | 3 |
|
3% |
| 6/10 | 4 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.34% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.34% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Terry | 10/10 | 201 days | 100% |
| Mel. | 8/10 | 232 days | 97% |
| Jasmine | 9/10 | 323 days | 95% |
| Steph | 9/10 | 354 days | 94% |
| Monika | 10/10 | 384 days | 94% |
| Erin | 9/10 | 384 days | 93% |
| Jonathan Bedford | 9/10 | 415 days | 91% |
| Genevieve | 10/10 | 657 days | 77% |
| Matt and Whanau | 9/10 | 688 days | 74% |
| SF | 8/10 | 719 days | 71% |
| Monty Family | 10/10 | 719 days | 72% |
| Curtis | 10/10 | 932 days | 52% |
| Cafe | 10/10 | 1084 days | 37% |
| DiggerDogg@Co | 9/10 | 1266 days | 23% |
| Smitty | 9/10 | 1328 days | 19% |
| Court | 10/10 | 1387 days | 16% |
| Mic&Ric | 9/10 | 1418 days | 15% |
| Bethan | 9/10 | 1418 days | 15% |
| Sabine | 10/10 | 1449 days | 13% |
| Alice | 9/10 | 1510 days | 11% |
| Debbie | 7/10 | 1539 days | 9% |
| Lauren | 8/10 | 1570 days | 9% |
| Miri | 9/10 | 1601 days | 8% |
| Tedy | 10/10 | 1601 days | 8% |
| Sailing Family (UK) | 8/10 | 1753 days | 5% |
| Mike Smith | 10/10 | 1784 days | 5% |
| Dona Shiell | 9/10 | 1845 days | 5% |
| Ruby | 10/10 | 1905 days | 5% |
| Mark Jarvis | 10/10 | 1905 days | 5% |
| Mark Jarvis | 10/10 | 1905 days | 5% |
| Stefan Miedzinski | 10/10 | 2090 days | 5% |
| Glen Marshall UK | 9/10 | 2118 days | 4% |
| Andy Bond | 8/10 | 2185 days | 4% |
| jcastl | 9/10 | 2210 days | 4% |
| The 2 Joes | 8/10 | 2241 days | 4% |
| Dave | 6/10 | 2393 days | 3% |
| Peter | 10/10 | 2393 days | 4% |
| ascotandanaussie | 10/10 | 2424 days | 4% |
| Becky | 10/10 | 2424 days | 4% |
| Nigel & Annie Dale | 10/10 | 2454 days | 4% |
| Isabel van Megen | 10/10 | 2455 days | 4% |
| The Farrs | 9/10 | 2455 days | 4% |
| Aaron Brose | 8/10 | 2545 days | 4% |
| Andrea Harvey | 5/10 | 2573 days | 3% |
| Joe Trigg | 10/10 | 2577 days | 4% |
| Catherine Storey | 10/10 | 2604 days | 4% |
| Jo Dawson | 10/10 | 2697 days | 3% |
| Jerry Bart | 9/10 | 2785 days | 3% |
| Julia Kurtz | 9/10 | 2791 days | 3% |
| Gary Carleton | 8/10 | 2826 days | 3% |
| Harry Wright | 10/10 | 2888 days | 3% |
| Lawrence Bowen | 10/10 | 2921 days | 3% |
| Mr and Mrs B | 9/10 | 2945 days | 3% |
| Nic | 9/10 | 3062 days | 3% |
| Jeremy Wienert | 9/10 | 3147 days | 2% |
| Phillippa McLernon | 8/10 | 3197 days | 2% |
| Joel Papak | 7/10 | 3206 days | 1% |
| Janneke Hekhuis | 8/10 | 3225 days | 2% |
| Debbie | 9/10 | 3244 days | 2% |
| Dennis Page | 10/10 | 3244 days | 2% |
| Antonio BENITEZ | 6/10 | 3245 days | 2% |
| Penny Mercer | 10/10 | 3248 days | 2% |
| Birgitta Schuelke | 9/10 | 3281 days | 2% |
| Sarah Gurney | 10/10 | 3311 days | 2% |
| Rogier K | 8/10 | 3338 days | 2% |
| Felsen Kind | 9/10 | 3383 days | 2% |
| John Bylsma | 10/10 | 3463 days | 2% |
| Stephanie | 10/10 | 3494 days | 2% |
| Julia | 10/10 | 3550 days | 2% |
| Michael Ricketts | 10/10 | 3560 days | 2% |
| Ed Hill | 8/10 | 3598 days | 2% |
| Bjorn Privat | 10/10 | 3613 days | 2% |
| Ian Harris | 10/10 | 3640 days | 1% |
| Neville Smith | 10/10 | 3701 days | 1% |
| Jakub Stastny | 8/10 | 3886 days | 1% |
| Jean Curry | 7/10 | 3894 days | 1% |
| Reinhard Boettcher | 10/10 | 3981 days | 0% |
| W & K Boyd | 10/10 | 4096 days | 1% |
| Patricia Busbach | 10/10 | 4281 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4281 days | 0% |
| Evyatar Tulipman | 10/10 | 4294 days | 0% |
| auré bis | 6/10 | 4309 days | 0% |
| David Restell | 8/10 | 4309 days | 0% |
| Puma17 | 10/10 | 4371 days | 0% |
| Graeme | 8/10 | 4674 days | 1% |
| josshaw | 9/10 | 5040 days | 1% |
| Cymen Crick | 9/10 | 5071 days | 1% |
| Charlotte | 6/10 | 5404 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.