Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
90 Valid Reviews
The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 40 |
|
44% |
9/10 | 25 |
|
28% |
8/10 | 16 |
|
18% |
7/10 | 4 |
|
4% |
6/10 | 4 |
|
4% |
5/10 | 1 |
|
1% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 2 |
|
33% |
9/10 | 0 |
|
0% |
8/10 | 1 |
|
17% |
7/10 | 2 |
|
33% |
6/10 | 1 |
|
17% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
89.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Pensioners on tour | 7/10 | 50 days | 95% |
Dina | 8/10 | 111 days | 100% |
Terry | 10/10 | 295 days | 98% |
Mel. | 8/10 | 325 days | 95% |
Jasmine | 9/10 | 416 days | 92% |
Steph | 9/10 | 447 days | 90% |
Monika | 10/10 | 477 days | 89% |
Erin | 9/10 | 477 days | 89% |
Jonathan Bedford | 9/10 | 508 days | 87% |
Genevieve | 10/10 | 750 days | 70% |
Matt and Whanau | 9/10 | 781 days | 66% |
SF | 8/10 | 812 days | 63% |
Monty Family | 10/10 | 812 days | 64% |
Curtis | 10/10 | 1026 days | 43% |
Cafe | 10/10 | 1177 days | 30% |
DiggerDogg@Co | 9/10 | 1360 days | 18% |
Smitty | 9/10 | 1421 days | 15% |
Court | 10/10 | 1480 days | 12% |
Mic&Ric | 9/10 | 1511 days | 11% |
Bethan | 9/10 | 1511 days | 11% |
Sabine | 10/10 | 1542 days | 10% |
Alice | 9/10 | 1603 days | 8% |
Debbie | 7/10 | 1633 days | 7% |
Lauren | 8/10 | 1664 days | 7% |
Miri | 9/10 | 1695 days | 6% |
Tedy | 10/10 | 1695 days | 6% |
Sailing Family (UK) | 8/10 | 1846 days | 5% |
Mike Smith | 10/10 | 1877 days | 5% |
Dona Shiell | 9/10 | 1938 days | 5% |
Ruby | 10/10 | 1999 days | 5% |
Mark Jarvis | 10/10 | 1999 days | 5% |
Mark Jarvis | 10/10 | 1999 days | 5% |
Stefan Miedzinski | 10/10 | 2183 days | 4% |
Glen Marshall UK | 9/10 | 2211 days | 4% |
Andy Bond | 8/10 | 2278 days | 4% |
jcastl | 9/10 | 2303 days | 4% |
The 2 Joes | 8/10 | 2334 days | 4% |
Dave | 6/10 | 2487 days | 3% |
Peter | 10/10 | 2487 days | 4% |
ascotandanaussie | 10/10 | 2517 days | 4% |
Becky | 10/10 | 2517 days | 4% |
Nigel & Annie Dale | 10/10 | 2547 days | 4% |
Isabel van Megen | 10/10 | 2548 days | 4% |
The Farrs | 9/10 | 2548 days | 4% |
Aaron Brose | 8/10 | 2638 days | 3% |
Andrea Harvey | 5/10 | 2666 days | 3% |
Joe Trigg | 10/10 | 2670 days | 3% |
Catherine Storey | 10/10 | 2697 days | 3% |
Jo Dawson | 10/10 | 2791 days | 3% |
Jerry Bart | 9/10 | 2879 days | 3% |
Julia Kurtz | 9/10 | 2884 days | 3% |
Gary Carleton | 8/10 | 2919 days | 3% |
Harry Wright | 10/10 | 2981 days | 3% |
Lawrence Bowen | 10/10 | 3014 days | 3% |
Mr and Mrs B | 9/10 | 3038 days | 3% |
Nic | 9/10 | 3155 days | 2% |
Jeremy Wienert | 9/10 | 3241 days | 2% |
Phillippa McLernon | 8/10 | 3290 days | 2% |
Joel Papak | 7/10 | 3299 days | 1% |
Janneke Hekhuis | 8/10 | 3318 days | 2% |
Debbie | 9/10 | 3337 days | 2% |
Dennis Page | 10/10 | 3337 days | 2% |
Antonio BENITEZ | 6/10 | 3338 days | 2% |
Penny Mercer | 10/10 | 3341 days | 2% |
Birgitta Schuelke | 9/10 | 3374 days | 2% |
Sarah Gurney | 10/10 | 3404 days | 2% |
Rogier K | 8/10 | 3431 days | 2% |
Felsen Kind | 9/10 | 3477 days | 2% |
John Bylsma | 10/10 | 3557 days | 2% |
Stephanie | 10/10 | 3588 days | 2% |
Julia | 10/10 | 3643 days | 1% |
Michael Ricketts | 10/10 | 3653 days | 1% |
Ed Hill | 8/10 | 3691 days | 1% |
Bjorn Privat | 10/10 | 3706 days | 1% |
Ian Harris | 10/10 | 3733 days | 1% |
Neville Smith | 10/10 | 3794 days | 1% |
Jakub Stastny | 8/10 | 3979 days | 0% |
Jean Curry | 7/10 | 3987 days | 0% |
Reinhard Boettcher | 10/10 | 4074 days | 0% |
W & K Boyd | 10/10 | 4190 days | 0% |
Patricia Busbach | 10/10 | 4374 days | 0% |
Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4374 days | 0% |
Evyatar Tulipman | 10/10 | 4387 days | 1% |
auré bis | 6/10 | 4402 days | 1% |
David Restell | 8/10 | 4402 days | 1% |
Puma17 | 10/10 | 4464 days | 1% |
Graeme | 8/10 | 4767 days | 1% |
josshaw | 9/10 | 5133 days | 1% |
Cymen Crick | 9/10 | 5164 days | 1% |
Charlotte | 6/10 | 5497 days | 0% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
1.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.