Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
88 Valid Reviews
The Clifton Road Reserve experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
45% |
| 9/10 | 25 |
|
28% |
| 8/10 | 15 |
|
17% |
| 7/10 | 3 |
|
3% |
| 6/10 | 4 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.34% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.34% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Terry | 10/10 | 139 days | 100% |
| Mel. | 8/10 | 169 days | 97% |
| Jasmine | 9/10 | 260 days | 96% |
| Steph | 9/10 | 291 days | 95% |
| Monika | 10/10 | 321 days | 95% |
| Erin | 9/10 | 321 days | 94% |
| Jonathan Bedford | 9/10 | 352 days | 93% |
| Genevieve | 10/10 | 594 days | 81% |
| Matt and Whanau | 9/10 | 625 days | 78% |
| SF | 8/10 | 656 days | 75% |
| Monty Family | 10/10 | 656 days | 76% |
| Curtis | 10/10 | 870 days | 57% |
| Cafe | 10/10 | 1021 days | 42% |
| DiggerDogg@Co | 9/10 | 1204 days | 27% |
| Smitty | 9/10 | 1265 days | 23% |
| Court | 10/10 | 1324 days | 19% |
| Mic&Ric | 9/10 | 1355 days | 18% |
| Bethan | 9/10 | 1355 days | 18% |
| Sabine | 10/10 | 1386 days | 16% |
| Alice | 9/10 | 1447 days | 13% |
| Debbie | 7/10 | 1477 days | 11% |
| Lauren | 8/10 | 1508 days | 11% |
| Miri | 9/10 | 1539 days | 10% |
| Tedy | 10/10 | 1539 days | 10% |
| Sailing Family (UK) | 8/10 | 1690 days | 6% |
| Mike Smith | 10/10 | 1721 days | 6% |
| Dona Shiell | 9/10 | 1782 days | 5% |
| Ruby | 10/10 | 1843 days | 5% |
| Mark Jarvis | 10/10 | 1843 days | 5% |
| Mark Jarvis | 10/10 | 1843 days | 5% |
| Stefan Miedzinski | 10/10 | 2027 days | 5% |
| Glen Marshall UK | 9/10 | 2055 days | 4% |
| Andy Bond | 8/10 | 2122 days | 4% |
| jcastl | 9/10 | 2147 days | 4% |
| The 2 Joes | 8/10 | 2178 days | 4% |
| Dave | 6/10 | 2331 days | 3% |
| Peter | 10/10 | 2331 days | 4% |
| ascotandanaussie | 10/10 | 2361 days | 4% |
| Becky | 10/10 | 2361 days | 4% |
| Nigel & Annie Dale | 10/10 | 2391 days | 4% |
| Isabel van Megen | 10/10 | 2392 days | 4% |
| The Farrs | 9/10 | 2392 days | 4% |
| Aaron Brose | 8/10 | 2482 days | 4% |
| Andrea Harvey | 5/10 | 2510 days | 3% |
| Joe Trigg | 10/10 | 2514 days | 4% |
| Catherine Storey | 10/10 | 2541 days | 4% |
| Jo Dawson | 10/10 | 2635 days | 3% |
| Jerry Bart | 9/10 | 2723 days | 3% |
| Julia Kurtz | 9/10 | 2728 days | 3% |
| Gary Carleton | 8/10 | 2763 days | 3% |
| Harry Wright | 10/10 | 2825 days | 3% |
| Lawrence Bowen | 10/10 | 2858 days | 3% |
| Mr and Mrs B | 9/10 | 2882 days | 3% |
| Nic | 9/10 | 2999 days | 3% |
| Jeremy Wienert | 9/10 | 3085 days | 2% |
| Phillippa McLernon | 8/10 | 3134 days | 2% |
| Joel Papak | 7/10 | 3143 days | 1% |
| Janneke Hekhuis | 8/10 | 3162 days | 2% |
| Debbie | 9/10 | 3181 days | 2% |
| Dennis Page | 10/10 | 3181 days | 2% |
| Antonio BENITEZ | 6/10 | 3182 days | 2% |
| Penny Mercer | 10/10 | 3185 days | 2% |
| Birgitta Schuelke | 9/10 | 3218 days | 2% |
| Sarah Gurney | 10/10 | 3248 days | 2% |
| Rogier K | 8/10 | 3275 days | 2% |
| Felsen Kind | 9/10 | 3321 days | 2% |
| John Bylsma | 10/10 | 3401 days | 2% |
| Stephanie | 10/10 | 3432 days | 2% |
| Julia | 10/10 | 3487 days | 2% |
| Michael Ricketts | 10/10 | 3497 days | 2% |
| Ed Hill | 8/10 | 3535 days | 1% |
| Bjorn Privat | 10/10 | 3550 days | 2% |
| Ian Harris | 10/10 | 3577 days | 1% |
| Neville Smith | 10/10 | 3638 days | 1% |
| Jakub Stastny | 8/10 | 3823 days | 1% |
| Jean Curry | 7/10 | 3831 days | 0% |
| Reinhard Boettcher | 10/10 | 3918 days | 0% |
| W & K Boyd | 10/10 | 4034 days | 1% |
| Patricia Busbach | 10/10 | 4218 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4218 days | 0% |
| Evyatar Tulipman | 10/10 | 4231 days | 0% |
| auré bis | 6/10 | 4246 days | 0% |
| David Restell | 8/10 | 4246 days | 0% |
| Puma17 | 10/10 | 4308 days | 0% |
| Graeme | 8/10 | 4611 days | 1% |
| josshaw | 9/10 | 4977 days | 1% |
| Cymen Crick | 9/10 | 5008 days | 1% |
| Charlotte | 6/10 | 5341 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.