G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Clifton Road Reserve
Valid Reviews
90 Valid Reviews
The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
44% |
| 9/10 | 25 |
|
28% |
| 8/10 | 16 |
|
18% |
| 7/10 | 4 |
|
4% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.62%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 7/10 | 112 days | 96% |
| Dina | 8/10 | 173 days | 100% |
| Terry | 10/10 | 357 days | 96% |
| Mel. | 8/10 | 387 days | 93% |
| Jasmine | 9/10 | 478 days | 89% |
| Steph | 9/10 | 509 days | 88% |
| Monika | 10/10 | 539 days | 87% |
| Erin | 9/10 | 539 days | 86% |
| Jonathan Bedford | 9/10 | 570 days | 84% |
| Genevieve | 10/10 | 812 days | 65% |
| Matt and Whanau | 9/10 | 843 days | 61% |
| SF | 8/10 | 874 days | 57% |
| Monty Family | 10/10 | 874 days | 58% |
| Curtis | 10/10 | 1088 days | 37% |
| Cafe | 10/10 | 1239 days | 25% |
| DiggerDogg@Co | 9/10 | 1422 days | 14% |
| Smitty | 9/10 | 1483 days | 12% |
| Court | 10/10 | 1542 days | 10% |
| Mic&Ric | 9/10 | 1573 days | 9% |
| Bethan | 9/10 | 1573 days | 9% |
| Sabine | 10/10 | 1604 days | 8% |
| Alice | 9/10 | 1665 days | 6% |
| Debbie | 7/10 | 1695 days | 6% |
| Lauren | 8/10 | 1726 days | 5% |
| Miri | 9/10 | 1757 days | 5% |
| Tedy | 10/10 | 1757 days | 5% |
| Sailing Family (UK) | 8/10 | 1908 days | 5% |
| Mike Smith | 10/10 | 1939 days | 5% |
| Dona Shiell | 9/10 | 2000 days | 5% |
| Ruby | 10/10 | 2061 days | 4% |
| Mark Jarvis | 10/10 | 2061 days | 4% |
| Mark Jarvis | 10/10 | 2061 days | 4% |
| Stefan Miedzinski | 10/10 | 2245 days | 4% |
| Glen Marshall UK | 9/10 | 2273 days | 4% |
| Andy Bond | 8/10 | 2340 days | 4% |
| jcastl | 9/10 | 2365 days | 4% |
| The 2 Joes | 8/10 | 2396 days | 4% |
| Dave | 6/10 | 2549 days | 3% |
| Peter | 10/10 | 2549 days | 3% |
| ascotandanaussie | 10/10 | 2579 days | 3% |
| Becky | 10/10 | 2579 days | 3% |
| Nigel & Annie Dale | 10/10 | 2610 days | 3% |
| Isabel van Megen | 10/10 | 2610 days | 3% |
| The Farrs | 9/10 | 2610 days | 3% |
| Aaron Brose | 8/10 | 2700 days | 3% |
| Andrea Harvey | 5/10 | 2728 days | 2% |
| Joe Trigg | 10/10 | 2732 days | 3% |
| Catherine Storey | 10/10 | 2759 days | 3% |
| Jo Dawson | 10/10 | 2853 days | 3% |
| Jerry Bart | 9/10 | 2941 days | 3% |
| Julia Kurtz | 9/10 | 2946 days | 3% |
| Gary Carleton | 8/10 | 2981 days | 3% |
| Harry Wright | 10/10 | 3043 days | 2% |
| Lawrence Bowen | 10/10 | 3076 days | 2% |
| Mr and Mrs B | 9/10 | 3100 days | 2% |
| Nic | 9/10 | 3218 days | 2% |
| Jeremy Wienert | 9/10 | 3303 days | 2% |
| Phillippa McLernon | 8/10 | 3352 days | 2% |
| Joel Papak | 7/10 | 3361 days | 1% |
| Janneke Hekhuis | 8/10 | 3380 days | 2% |
| Debbie | 9/10 | 3400 days | 2% |
| Dennis Page | 10/10 | 3400 days | 2% |
| Antonio BENITEZ | 6/10 | 3400 days | 1% |
| Penny Mercer | 10/10 | 3403 days | 2% |
| Birgitta Schuelke | 9/10 | 3436 days | 2% |
| Sarah Gurney | 10/10 | 3466 days | 2% |
| Rogier K | 8/10 | 3493 days | 2% |
| Felsen Kind | 9/10 | 3539 days | 1% |
| John Bylsma | 10/10 | 3619 days | 1% |
| Stephanie | 10/10 | 3650 days | 1% |
| Julia | 10/10 | 3706 days | 1% |
| Michael Ricketts | 10/10 | 3715 days | 1% |
| Ed Hill | 8/10 | 3753 days | 1% |
| Bjorn Privat | 10/10 | 3768 days | 1% |
| Ian Harris | 10/10 | 3796 days | 1% |
| Neville Smith | 10/10 | 3857 days | 1% |
| Jakub Stastny | 8/10 | 4041 days | 0% |
| Jean Curry | 7/10 | 4049 days | 0% |
| Reinhard Boettcher | 10/10 | 4136 days | 0% |
| W & K Boyd | 10/10 | 4252 days | 0% |
| Patricia Busbach | 10/10 | 4436 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4436 days | 1% |
| Evyatar Tulipman | 10/10 | 4449 days | 0% |
| auré bis | 6/10 | 4464 days | 1% |
| David Restell | 8/10 | 4464 days | 1% |
| Puma17 | 10/10 | 4526 days | 1% |
| Graeme | 8/10 | 4830 days | 1% |
| josshaw | 9/10 | 5195 days | 1% |
| Cymen Crick | 9/10 | 5226 days | 1% |
| Charlotte | 6/10 | 5559 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.