G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
90 Valid Reviews
The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
44% |
| 9/10 | 25 |
|
28% |
| 8/10 | 16 |
|
18% |
| 7/10 | 4 |
|
4% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 7/10 | 13 days | 95% |
| Dina | 8/10 | 74 days | 100% |
| Terry | 10/10 | 258 days | 98% |
| Mel. | 8/10 | 288 days | 96% |
| Jasmine | 9/10 | 379 days | 93% |
| Steph | 9/10 | 410 days | 92% |
| Monika | 10/10 | 440 days | 91% |
| Erin | 9/10 | 440 days | 90% |
| Jonathan Bedford | 9/10 | 471 days | 89% |
| Genevieve | 10/10 | 713 days | 73% |
| Matt and Whanau | 9/10 | 744 days | 69% |
| SF | 8/10 | 775 days | 66% |
| Monty Family | 10/10 | 775 days | 67% |
| Curtis | 10/10 | 989 days | 46% |
| Cafe | 10/10 | 1140 days | 32% |
| DiggerDogg@Co | 9/10 | 1323 days | 20% |
| Smitty | 9/10 | 1384 days | 16% |
| Court | 10/10 | 1443 days | 14% |
| Mic&Ric | 9/10 | 1474 days | 12% |
| Bethan | 9/10 | 1474 days | 12% |
| Sabine | 10/10 | 1505 days | 11% |
| Alice | 9/10 | 1566 days | 9% |
| Debbie | 7/10 | 1596 days | 8% |
| Lauren | 8/10 | 1627 days | 7% |
| Miri | 9/10 | 1658 days | 7% |
| Tedy | 10/10 | 1658 days | 7% |
| Sailing Family (UK) | 8/10 | 1809 days | 5% |
| Mike Smith | 10/10 | 1840 days | 5% |
| Dona Shiell | 9/10 | 1901 days | 5% |
| Ruby | 10/10 | 1962 days | 5% |
| Mark Jarvis | 10/10 | 1962 days | 5% |
| Mark Jarvis | 10/10 | 1962 days | 5% |
| Stefan Miedzinski | 10/10 | 2146 days | 4% |
| Glen Marshall UK | 9/10 | 2174 days | 4% |
| Andy Bond | 8/10 | 2241 days | 4% |
| jcastl | 9/10 | 2266 days | 4% |
| The 2 Joes | 8/10 | 2297 days | 4% |
| Dave | 6/10 | 2450 days | 3% |
| Peter | 10/10 | 2450 days | 4% |
| ascotandanaussie | 10/10 | 2480 days | 4% |
| Becky | 10/10 | 2480 days | 4% |
| Nigel & Annie Dale | 10/10 | 2510 days | 4% |
| Isabel van Megen | 10/10 | 2511 days | 4% |
| The Farrs | 9/10 | 2511 days | 4% |
| Aaron Brose | 8/10 | 2601 days | 3% |
| Andrea Harvey | 5/10 | 2629 days | 3% |
| Joe Trigg | 10/10 | 2633 days | 3% |
| Catherine Storey | 10/10 | 2660 days | 3% |
| Jo Dawson | 10/10 | 2754 days | 3% |
| Jerry Bart | 9/10 | 2842 days | 3% |
| Julia Kurtz | 9/10 | 2847 days | 3% |
| Gary Carleton | 8/10 | 2882 days | 3% |
| Harry Wright | 10/10 | 2944 days | 3% |
| Lawrence Bowen | 10/10 | 2977 days | 3% |
| Mr and Mrs B | 9/10 | 3001 days | 3% |
| Nic | 9/10 | 3118 days | 2% |
| Jeremy Wienert | 9/10 | 3204 days | 2% |
| Phillippa McLernon | 8/10 | 3253 days | 2% |
| Joel Papak | 7/10 | 3262 days | 1% |
| Janneke Hekhuis | 8/10 | 3281 days | 2% |
| Debbie | 9/10 | 3300 days | 2% |
| Dennis Page | 10/10 | 3300 days | 2% |
| Antonio BENITEZ | 6/10 | 3301 days | 2% |
| Penny Mercer | 10/10 | 3304 days | 2% |
| Birgitta Schuelke | 9/10 | 3337 days | 2% |
| Sarah Gurney | 10/10 | 3367 days | 2% |
| Rogier K | 8/10 | 3394 days | 2% |
| Felsen Kind | 9/10 | 3440 days | 2% |
| John Bylsma | 10/10 | 3520 days | 2% |
| Stephanie | 10/10 | 3551 days | 2% |
| Julia | 10/10 | 3606 days | 2% |
| Michael Ricketts | 10/10 | 3616 days | 2% |
| Ed Hill | 8/10 | 3654 days | 1% |
| Bjorn Privat | 10/10 | 3669 days | 1% |
| Ian Harris | 10/10 | 3696 days | 1% |
| Neville Smith | 10/10 | 3757 days | 1% |
| Jakub Stastny | 8/10 | 3942 days | 0% |
| Jean Curry | 7/10 | 3950 days | 0% |
| Reinhard Boettcher | 10/10 | 4037 days | 0% |
| W & K Boyd | 10/10 | 4153 days | 0% |
| Patricia Busbach | 10/10 | 4337 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4337 days | 0% |
| Evyatar Tulipman | 10/10 | 4350 days | 0% |
| auré bis | 6/10 | 4365 days | 0% |
| David Restell | 8/10 | 4365 days | 0% |
| Puma17 | 10/10 | 4427 days | 1% |
| Graeme | 8/10 | 4730 days | 1% |
| josshaw | 9/10 | 5096 days | 1% |
| Cymen Crick | 9/10 | 5127 days | 1% |
| Charlotte | 6/10 | 5460 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.02% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.