Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Clifton Road Reserve

Valid Reviews

90 Valid Reviews

The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 90 valid reviews:

Rating Count Percentage
10/10 40
44%
9/10 25
28%
8/10 16
18%
7/10 4
4%
6/10 4
4%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 2
33%
9/10 0
0%
8/10 1
17%
7/10 2
33%
6/10 1
17%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pensioners on tour 7/10 50 days 95%
Dina 8/10 111 days 100%
Terry 10/10 295 days 98%
Mel. 8/10 325 days 95%
Jasmine 9/10 416 days 92%
Steph 9/10 447 days 90%
Monika 10/10 477 days 89%
Erin 9/10 477 days 89%
Jonathan Bedford 9/10 508 days 87%
Genevieve 10/10 750 days 70%
Matt and Whanau 9/10 781 days 66%
SF 8/10 812 days 63%
Monty Family 10/10 812 days 64%
Curtis 10/10 1026 days 43%
Cafe 10/10 1177 days 30%
DiggerDogg@Co 9/10 1360 days 18%
Smitty 9/10 1421 days 15%
Court 10/10 1480 days 12%
Mic&Ric 9/10 1511 days 11%
Bethan 9/10 1511 days 11%
Sabine 10/10 1542 days 10%
Alice 9/10 1603 days 8%
Debbie 7/10 1633 days 7%
Lauren 8/10 1664 days 7%
Miri 9/10 1695 days 6%
Tedy 10/10 1695 days 6%
Sailing Family (UK) 8/10 1846 days 5%
Mike Smith 10/10 1877 days 5%
Dona Shiell 9/10 1938 days 5%
Ruby 10/10 1999 days 5%
Mark Jarvis 10/10 1999 days 5%
Mark Jarvis 10/10 1999 days 5%
Stefan Miedzinski 10/10 2183 days 4%
Glen Marshall UK 9/10 2211 days 4%
Andy Bond 8/10 2278 days 4%
jcastl 9/10 2303 days 4%
The 2 Joes 8/10 2334 days 4%
Dave 6/10 2487 days 3%
Peter 10/10 2487 days 4%
ascotandanaussie 10/10 2517 days 4%
Becky 10/10 2517 days 4%
Nigel & Annie Dale 10/10 2547 days 4%
Isabel van Megen 10/10 2548 days 4%
The Farrs 9/10 2548 days 4%
Aaron Brose 8/10 2638 days 3%
Andrea Harvey 5/10 2666 days 3%
Joe Trigg 10/10 2670 days 3%
Catherine Storey 10/10 2697 days 3%
Jo Dawson 10/10 2791 days 3%
Jerry Bart 9/10 2879 days 3%
Julia Kurtz 9/10 2884 days 3%
Gary Carleton 8/10 2919 days 3%
Harry Wright 10/10 2981 days 3%
Lawrence Bowen 10/10 3014 days 3%
Mr and Mrs B 9/10 3038 days 3%
Nic 9/10 3155 days 2%
Jeremy Wienert 9/10 3241 days 2%
Phillippa McLernon 8/10 3290 days 2%
Joel Papak 7/10 3299 days 1%
Janneke Hekhuis 8/10 3318 days 2%
Debbie 9/10 3337 days 2%
Dennis Page 10/10 3337 days 2%
Antonio BENITEZ 6/10 3338 days 2%
Penny Mercer 10/10 3341 days 2%
Birgitta Schuelke 9/10 3374 days 2%
Sarah Gurney 10/10 3404 days 2%
Rogier K 8/10 3431 days 2%
Felsen Kind 9/10 3477 days 2%
John Bylsma 10/10 3557 days 2%
Stephanie 10/10 3588 days 2%
Julia 10/10 3643 days 1%
Michael Ricketts 10/10 3653 days 1%
Ed Hill 8/10 3691 days 1%
Bjorn Privat 10/10 3706 days 1%
Ian Harris 10/10 3733 days 1%
Neville Smith 10/10 3794 days 1%
Jakub Stastny 8/10 3979 days 0%
Jean Curry 7/10 3987 days 0%
Reinhard Boettcher 10/10 4074 days 0%
W & K Boyd 10/10 4190 days 0%
Patricia Busbach 10/10 4374 days 0%
Mette, Bo, Viktor & Olivia Seligmann 10/10 4374 days 0%
Evyatar Tulipman 10/10 4387 days 1%
auré bis 6/10 4402 days 1%
David Restell 8/10 4402 days 1%
Puma17 10/10 4464 days 1%
Graeme 8/10 4767 days 1%
josshaw 9/10 5133 days 1%
Cymen Crick 9/10 5164 days 1%
Charlotte 6/10 5497 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.03% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.