Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Clifton Road Reserve
Valid Reviews
90 Valid Reviews
The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
44% |
| 9/10 | 25 |
|
28% |
| 8/10 | 16 |
|
18% |
| 7/10 | 4 |
|
4% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 7/10 | 86 days | 96% |
| Dina | 8/10 | 147 days | 100% |
| Terry | 10/10 | 330 days | 97% |
| Mel. | 8/10 | 361 days | 94% |
| Jasmine | 9/10 | 452 days | 90% |
| Steph | 9/10 | 483 days | 89% |
| Monika | 10/10 | 513 days | 88% |
| Erin | 9/10 | 513 days | 87% |
| Jonathan Bedford | 9/10 | 544 days | 85% |
| Genevieve | 10/10 | 786 days | 67% |
| Matt and Whanau | 9/10 | 817 days | 63% |
| SF | 8/10 | 848 days | 60% |
| Monty Family | 10/10 | 848 days | 61% |
| Curtis | 10/10 | 1061 days | 39% |
| Cafe | 10/10 | 1213 days | 27% |
| DiggerDogg@Co | 9/10 | 1395 days | 16% |
| Smitty | 9/10 | 1457 days | 13% |
| Court | 10/10 | 1516 days | 11% |
| Mic&Ric | 9/10 | 1547 days | 9% |
| Bethan | 9/10 | 1547 days | 9% |
| Sabine | 10/10 | 1578 days | 8% |
| Alice | 9/10 | 1639 days | 7% |
| Debbie | 7/10 | 1668 days | 6% |
| Lauren | 8/10 | 1699 days | 6% |
| Miri | 9/10 | 1730 days | 5% |
| Tedy | 10/10 | 1730 days | 5% |
| Sailing Family (UK) | 8/10 | 1882 days | 5% |
| Mike Smith | 10/10 | 1913 days | 5% |
| Dona Shiell | 9/10 | 1974 days | 5% |
| Ruby | 10/10 | 2034 days | 4% |
| Mark Jarvis | 10/10 | 2034 days | 4% |
| Mark Jarvis | 10/10 | 2034 days | 4% |
| Stefan Miedzinski | 10/10 | 2219 days | 4% |
| Glen Marshall UK | 9/10 | 2247 days | 4% |
| Andy Bond | 8/10 | 2314 days | 4% |
| jcastl | 9/10 | 2339 days | 4% |
| The 2 Joes | 8/10 | 2370 days | 4% |
| Dave | 6/10 | 2522 days | 3% |
| Peter | 10/10 | 2522 days | 3% |
| ascotandanaussie | 10/10 | 2553 days | 3% |
| Becky | 10/10 | 2553 days | 3% |
| Nigel & Annie Dale | 10/10 | 2583 days | 3% |
| Isabel van Megen | 10/10 | 2584 days | 3% |
| The Farrs | 9/10 | 2584 days | 3% |
| Aaron Brose | 8/10 | 2674 days | 3% |
| Andrea Harvey | 5/10 | 2702 days | 2% |
| Joe Trigg | 10/10 | 2706 days | 3% |
| Catherine Storey | 10/10 | 2733 days | 3% |
| Jo Dawson | 10/10 | 2826 days | 3% |
| Jerry Bart | 9/10 | 2914 days | 3% |
| Julia Kurtz | 9/10 | 2920 days | 3% |
| Gary Carleton | 8/10 | 2955 days | 3% |
| Harry Wright | 10/10 | 3017 days | 2% |
| Lawrence Bowen | 10/10 | 3050 days | 2% |
| Mr and Mrs B | 9/10 | 3074 days | 2% |
| Nic | 9/10 | 3191 days | 2% |
| Jeremy Wienert | 9/10 | 3276 days | 2% |
| Phillippa McLernon | 8/10 | 3326 days | 2% |
| Joel Papak | 7/10 | 3335 days | 1% |
| Janneke Hekhuis | 8/10 | 3354 days | 2% |
| Debbie | 9/10 | 3373 days | 2% |
| Dennis Page | 10/10 | 3373 days | 2% |
| Antonio BENITEZ | 6/10 | 3374 days | 1% |
| Penny Mercer | 10/10 | 3377 days | 2% |
| Birgitta Schuelke | 9/10 | 3410 days | 2% |
| Sarah Gurney | 10/10 | 3440 days | 2% |
| Rogier K | 8/10 | 3467 days | 2% |
| Felsen Kind | 9/10 | 3512 days | 1% |
| John Bylsma | 10/10 | 3592 days | 1% |
| Stephanie | 10/10 | 3623 days | 1% |
| Julia | 10/10 | 3679 days | 1% |
| Michael Ricketts | 10/10 | 3689 days | 1% |
| Ed Hill | 8/10 | 3727 days | 1% |
| Bjorn Privat | 10/10 | 3742 days | 1% |
| Ian Harris | 10/10 | 3769 days | 1% |
| Neville Smith | 10/10 | 3830 days | 1% |
| Jakub Stastny | 8/10 | 4015 days | 0% |
| Jean Curry | 7/10 | 4023 days | 0% |
| Reinhard Boettcher | 10/10 | 4110 days | 0% |
| W & K Boyd | 10/10 | 4225 days | 0% |
| Patricia Busbach | 10/10 | 4410 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4410 days | 1% |
| Evyatar Tulipman | 10/10 | 4423 days | 0% |
| auré bis | 6/10 | 4438 days | 1% |
| David Restell | 8/10 | 4438 days | 1% |
| Puma17 | 10/10 | 4500 days | 1% |
| Graeme | 8/10 | 4803 days | 1% |
| josshaw | 9/10 | 5169 days | 1% |
| Cymen Crick | 9/10 | 5200 days | 1% |
| Charlotte | 6/10 | 5533 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.