Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
93 Valid Reviews
The Clifton Road Reserve experience has a total of 94 reviews. There are 93 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 93 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
43% |
| 9/10 | 27 |
|
29% |
| 8/10 | 17 |
|
18% |
| 7/10 | 4 |
|
4% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.89% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.89% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 93 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Viktoria | 8/10 | 47 days | 99% |
| Elodie | 9/10 | 47 days | 100% |
| RGill | 9/10 | 108 days | 99% |
| Pensioners on tour | 7/10 | 198 days | 92% |
| Dina | 8/10 | 259 days | 95% |
| Terry | 10/10 | 443 days | 90% |
| Mel. | 8/10 | 473 days | 86% |
| Jasmine | 9/10 | 564 days | 82% |
| Steph | 9/10 | 595 days | 80% |
| Monika | 10/10 | 625 days | 79% |
| Erin | 9/10 | 625 days | 78% |
| Jonathan Bedford | 9/10 | 656 days | 76% |
| Genevieve | 10/10 | 898 days | 55% |
| Matt and Whanau | 9/10 | 929 days | 51% |
| SF | 8/10 | 960 days | 47% |
| Monty Family | 10/10 | 960 days | 48% |
| Curtis | 10/10 | 1174 days | 29% |
| Cafe | 10/10 | 1325 days | 19% |
| DiggerDogg@Co | 9/10 | 1508 days | 11% |
| Smitty | 9/10 | 1569 days | 9% |
| Court | 10/10 | 1628 days | 7% |
| Mic&Ric | 9/10 | 1659 days | 7% |
| Bethan | 9/10 | 1659 days | 7% |
| Sabine | 10/10 | 1690 days | 6% |
| Alice | 9/10 | 1751 days | 5% |
| Debbie | 7/10 | 1781 days | 5% |
| Lauren | 8/10 | 1812 days | 5% |
| Miri | 9/10 | 1843 days | 5% |
| Tedy | 10/10 | 1843 days | 5% |
| Sailing Family (UK) | 8/10 | 1994 days | 5% |
| Mike Smith | 10/10 | 2025 days | 5% |
| Dona Shiell | 9/10 | 2086 days | 4% |
| Ruby | 10/10 | 2147 days | 4% |
| Mark Jarvis | 10/10 | 2147 days | 4% |
| Mark Jarvis | 10/10 | 2147 days | 4% |
| Stefan Miedzinski | 10/10 | 2331 days | 4% |
| Glen Marshall UK | 9/10 | 2359 days | 4% |
| Andy Bond | 8/10 | 2426 days | 4% |
| jcastl | 9/10 | 2451 days | 4% |
| The 2 Joes | 8/10 | 2482 days | 4% |
| Dave | 6/10 | 2635 days | 3% |
| Peter | 10/10 | 2635 days | 3% |
| ascotandanaussie | 10/10 | 2665 days | 3% |
| Becky | 10/10 | 2665 days | 3% |
| Nigel & Annie Dale | 10/10 | 2696 days | 3% |
| Isabel van Megen | 10/10 | 2696 days | 3% |
| The Farrs | 9/10 | 2696 days | 3% |
| Aaron Brose | 8/10 | 2786 days | 3% |
| Andrea Harvey | 5/10 | 2814 days | 2% |
| Joe Trigg | 10/10 | 2818 days | 3% |
| Catherine Storey | 10/10 | 2845 days | 3% |
| Jo Dawson | 10/10 | 2939 days | 3% |
| Jerry Bart | 9/10 | 3027 days | 3% |
| Julia Kurtz | 9/10 | 3032 days | 3% |
| Gary Carleton | 8/10 | 3067 days | 2% |
| Harry Wright | 10/10 | 3129 days | 2% |
| Lawrence Bowen | 10/10 | 3162 days | 2% |
| Mr and Mrs B | 9/10 | 3186 days | 2% |
| Nic | 9/10 | 3304 days | 2% |
| Jeremy Wienert | 9/10 | 3389 days | 2% |
| Phillippa McLernon | 8/10 | 3438 days | 2% |
| Joel Papak | 7/10 | 3447 days | 1% |
| Janneke Hekhuis | 8/10 | 3466 days | 2% |
| Debbie | 9/10 | 3486 days | 2% |
| Dennis Page | 10/10 | 3486 days | 2% |
| Antonio BENITEZ | 6/10 | 3486 days | 1% |
| Penny Mercer | 10/10 | 3489 days | 2% |
| Birgitta Schuelke | 9/10 | 3522 days | 2% |
| Sarah Gurney | 10/10 | 3552 days | 2% |
| Rogier K | 8/10 | 3579 days | 1% |
| Felsen Kind | 9/10 | 3625 days | 1% |
| John Bylsma | 10/10 | 3705 days | 1% |
| Stephanie | 10/10 | 3736 days | 1% |
| Julia | 10/10 | 3792 days | 1% |
| Michael Ricketts | 10/10 | 3801 days | 1% |
| Ed Hill | 8/10 | 3839 days | 1% |
| Bjorn Privat | 10/10 | 3854 days | 1% |
| Ian Harris | 10/10 | 3882 days | 1% |
| Neville Smith | 10/10 | 3943 days | 1% |
| Jakub Stastny | 8/10 | 4127 days | 0% |
| Jean Curry | 7/10 | 4135 days | 0% |
| Reinhard Boettcher | 10/10 | 4222 days | 0% |
| W & K Boyd | 10/10 | 4338 days | 0% |
| Patricia Busbach | 10/10 | 4522 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4522 days | 1% |
| Evyatar Tulipman | 10/10 | 4535 days | 1% |
| auré bis | 6/10 | 4550 days | 1% |
| David Restell | 8/10 | 4550 days | 1% |
| Puma17 | 10/10 | 4612 days | 1% |
| Graeme | 8/10 | 4916 days | 1% |
| josshaw | 9/10 | 5281 days | 1% |
| Cymen Crick | 9/10 | 5312 days | 1% |
| Charlotte | 6/10 | 5645 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.