Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 140 days | 100% |
| Ann | 10/10 | 171 days | 99% |
| Ben | 7/10 | 201 days | 92% |
| Gina | 10/10 | 232 days | 98% |
| Viktoria | 8/10 | 354 days | 92% |
| Elodie | 9/10 | 354 days | 93% |
| RGill | 9/10 | 415 days | 90% |
| Pensioners on tour | 7/10 | 505 days | 80% |
| Dina | 8/10 | 566 days | 81% |
| Terry | 10/10 | 750 days | 69% |
| Mel. | 8/10 | 780 days | 65% |
| Jasmine | 9/10 | 871 days | 57% |
| Steph | 9/10 | 902 days | 54% |
| Monika | 10/10 | 932 days | 51% |
| Erin | 9/10 | 932 days | 50% |
| Jonathan Bedford | 9/10 | 963 days | 47% |
| Genevieve | 10/10 | 1205 days | 27% |
| Matt and Whanau | 9/10 | 1236 days | 25% |
| SF | 8/10 | 1267 days | 22% |
| Monty Family | 10/10 | 1267 days | 23% |
| Curtis | 10/10 | 1481 days | 12% |
| Cafe | 10/10 | 1632 days | 7% |
| DiggerDogg@Co | 9/10 | 1815 days | 5% |
| Smitty | 9/10 | 1876 days | 5% |
| Court | 10/10 | 1935 days | 5% |
| Mic&Ric | 9/10 | 1966 days | 4% |
| Bethan | 9/10 | 1966 days | 4% |
| Sabine | 10/10 | 1997 days | 4% |
| Alice | 9/10 | 2058 days | 4% |
| Debbie | 7/10 | 2088 days | 4% |
| Lauren | 8/10 | 2119 days | 4% |
| Miri | 9/10 | 2150 days | 4% |
| Tedy | 10/10 | 2150 days | 4% |
| Sailing Family (UK) | 8/10 | 2301 days | 4% |
| Mike Smith | 10/10 | 2332 days | 4% |
| Dona Shiell | 9/10 | 2393 days | 4% |
| Ruby | 10/10 | 2454 days | 4% |
| Mark Jarvis | 10/10 | 2454 days | 4% |
| Stefan Miedzinski | 10/10 | 2638 days | 3% |
| Glen Marshall UK | 9/10 | 2666 days | 3% |
| Andy Bond | 8/10 | 2733 days | 3% |
| jcastl | 9/10 | 2758 days | 3% |
| The 2 Joes | 8/10 | 2789 days | 3% |
| Dave | 6/10 | 2942 days | 2% |
| Peter | 10/10 | 2942 days | 3% |
| ascotandanaussie | 10/10 | 2972 days | 3% |
| Becky | 10/10 | 2972 days | 3% |
| Nigel & Annie Dale | 10/10 | 3003 days | 2% |
| Isabel van Megen | 10/10 | 3003 days | 2% |
| The Farrs | 9/10 | 3003 days | 2% |
| Aaron Brose | 8/10 | 3093 days | 2% |
| Andrea Harvey | 5/10 | 3121 days | 2% |
| Joe Trigg | 10/10 | 3125 days | 2% |
| Catherine Storey | 10/10 | 3152 days | 2% |
| Jo Dawson | 10/10 | 3246 days | 2% |
| Jerry Bart | 9/10 | 3334 days | 2% |
| Julia Kurtz | 9/10 | 3339 days | 2% |
| Gary Carleton | 8/10 | 3374 days | 2% |
| Harry Wright | 10/10 | 3436 days | 2% |
| Lawrence Bowen | 10/10 | 3469 days | 2% |
| Mr and Mrs B | 9/10 | 3493 days | 1% |
| Nic | 9/10 | 3611 days | 1% |
| Jeremy Wienert | 9/10 | 3696 days | 1% |
| Phillippa McLernon | 8/10 | 3745 days | 1% |
| Joel Papak | 7/10 | 3754 days | 0% |
| Janneke Hekhuis | 8/10 | 3773 days | 1% |
| Debbie | 9/10 | 3793 days | 1% |
| Dennis Page | 10/10 | 3793 days | 1% |
| Antonio BENITEZ | 6/10 | 3793 days | 1% |
| Penny Mercer | 10/10 | 3796 days | 1% |
| Birgitta Schuelke | 9/10 | 3829 days | 1% |
| Sarah Gurney | 10/10 | 3859 days | 1% |
| Rogier K | 8/10 | 3886 days | 1% |
| Felsen Kind | 9/10 | 3932 days | 1% |
| John Bylsma | 10/10 | 4012 days | 0% |
| Stephanie | 10/10 | 4043 days | 0% |
| Julia | 10/10 | 4099 days | 0% |
| Michael Ricketts | 10/10 | 4108 days | 0% |
| Ed Hill | 8/10 | 4146 days | 0% |
| Bjorn Privat | 10/10 | 4161 days | 0% |
| Ian Harris | 10/10 | 4189 days | 0% |
| Neville Smith | 10/10 | 4250 days | 0% |
| Jakub Stastny | 8/10 | 4434 days | 0% |
| Jean Curry | 7/10 | 4442 days | 0% |
| Reinhard Boettcher | 10/10 | 4529 days | 0% |
| W & K Boyd | 10/10 | 4645 days | 1% |
| Patricia Busbach | 10/10 | 4829 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4829 days | 1% |
| Evyatar Tulipman | 10/10 | 4842 days | 0% |
| auré bis | 6/10 | 4857 days | 1% |
| David Restell | 8/10 | 4857 days | 1% |
| Puma17 | 10/10 | 4919 days | 1% |
| Graeme | 8/10 | 5223 days | 1% |
| josshaw | 9/10 | 5588 days | 1% |
| Cymen Crick | 9/10 | 5619 days | 1% |
| Charlotte | 6/10 | 5952 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.