Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
88 Valid Reviews
The Clifton Road Reserve experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
45% |
| 9/10 | 25 |
|
28% |
| 8/10 | 15 |
|
17% |
| 7/10 | 3 |
|
3% |
| 6/10 | 4 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.34% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.34% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Terry | 10/10 | 184 days | 100% |
| Mel. | 8/10 | 214 days | 97% |
| Jasmine | 9/10 | 305 days | 96% |
| Steph | 9/10 | 336 days | 94% |
| Monika | 10/10 | 366 days | 94% |
| Erin | 9/10 | 366 days | 93% |
| Jonathan Bedford | 9/10 | 397 days | 92% |
| Genevieve | 10/10 | 639 days | 78% |
| Matt and Whanau | 9/10 | 670 days | 75% |
| SF | 8/10 | 701 days | 72% |
| Monty Family | 10/10 | 701 days | 73% |
| Curtis | 10/10 | 915 days | 53% |
| Cafe | 10/10 | 1066 days | 39% |
| DiggerDogg@Co | 9/10 | 1249 days | 24% |
| Smitty | 9/10 | 1310 days | 20% |
| Court | 10/10 | 1369 days | 17% |
| Mic&Ric | 9/10 | 1400 days | 15% |
| Bethan | 9/10 | 1400 days | 15% |
| Sabine | 10/10 | 1431 days | 14% |
| Alice | 9/10 | 1492 days | 11% |
| Debbie | 7/10 | 1522 days | 10% |
| Lauren | 8/10 | 1553 days | 9% |
| Miri | 9/10 | 1584 days | 8% |
| Tedy | 10/10 | 1584 days | 8% |
| Sailing Family (UK) | 8/10 | 1735 days | 5% |
| Mike Smith | 10/10 | 1766 days | 5% |
| Dona Shiell | 9/10 | 1827 days | 5% |
| Ruby | 10/10 | 1888 days | 5% |
| Mark Jarvis | 10/10 | 1888 days | 5% |
| Mark Jarvis | 10/10 | 1888 days | 5% |
| Stefan Miedzinski | 10/10 | 2072 days | 5% |
| Glen Marshall UK | 9/10 | 2100 days | 4% |
| Andy Bond | 8/10 | 2167 days | 4% |
| jcastl | 9/10 | 2192 days | 4% |
| The 2 Joes | 8/10 | 2223 days | 4% |
| Dave | 6/10 | 2376 days | 3% |
| Peter | 10/10 | 2376 days | 4% |
| ascotandanaussie | 10/10 | 2406 days | 4% |
| Becky | 10/10 | 2406 days | 4% |
| Nigel & Annie Dale | 10/10 | 2437 days | 4% |
| Isabel van Megen | 10/10 | 2437 days | 4% |
| The Farrs | 9/10 | 2437 days | 4% |
| Aaron Brose | 8/10 | 2527 days | 4% |
| Andrea Harvey | 5/10 | 2555 days | 3% |
| Joe Trigg | 10/10 | 2559 days | 4% |
| Catherine Storey | 10/10 | 2586 days | 4% |
| Jo Dawson | 10/10 | 2680 days | 3% |
| Jerry Bart | 9/10 | 2768 days | 3% |
| Julia Kurtz | 9/10 | 2773 days | 3% |
| Gary Carleton | 8/10 | 2808 days | 3% |
| Harry Wright | 10/10 | 2870 days | 3% |
| Lawrence Bowen | 10/10 | 2903 days | 3% |
| Mr and Mrs B | 9/10 | 2927 days | 3% |
| Nic | 9/10 | 3045 days | 3% |
| Jeremy Wienert | 9/10 | 3130 days | 2% |
| Phillippa McLernon | 8/10 | 3179 days | 2% |
| Joel Papak | 7/10 | 3188 days | 1% |
| Janneke Hekhuis | 8/10 | 3207 days | 2% |
| Debbie | 9/10 | 3227 days | 2% |
| Dennis Page | 10/10 | 3227 days | 2% |
| Antonio BENITEZ | 6/10 | 3227 days | 2% |
| Penny Mercer | 10/10 | 3230 days | 2% |
| Birgitta Schuelke | 9/10 | 3263 days | 2% |
| Sarah Gurney | 10/10 | 3293 days | 2% |
| Rogier K | 8/10 | 3320 days | 2% |
| Felsen Kind | 9/10 | 3366 days | 2% |
| John Bylsma | 10/10 | 3446 days | 2% |
| Stephanie | 10/10 | 3477 days | 2% |
| Julia | 10/10 | 3533 days | 2% |
| Michael Ricketts | 10/10 | 3542 days | 2% |
| Ed Hill | 8/10 | 3580 days | 2% |
| Bjorn Privat | 10/10 | 3595 days | 2% |
| Ian Harris | 10/10 | 3623 days | 1% |
| Neville Smith | 10/10 | 3684 days | 1% |
| Jakub Stastny | 8/10 | 3868 days | 1% |
| Jean Curry | 7/10 | 3876 days | 0% |
| Reinhard Boettcher | 10/10 | 3963 days | 0% |
| W & K Boyd | 10/10 | 4079 days | 1% |
| Patricia Busbach | 10/10 | 4263 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4263 days | 0% |
| Evyatar Tulipman | 10/10 | 4276 days | 0% |
| auré bis | 6/10 | 4291 days | 0% |
| David Restell | 8/10 | 4291 days | 0% |
| Puma17 | 10/10 | 4353 days | 0% |
| Graeme | 8/10 | 4657 days | 1% |
| josshaw | 9/10 | 5022 days | 1% |
| Cymen Crick | 9/10 | 5053 days | 1% |
| Charlotte | 6/10 | 5386 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.