Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
89 Valid Reviews
The Clifton Road Reserve experience has a total of 90 reviews. There are 89 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
45% |
| 9/10 | 25 |
|
28% |
| 8/10 | 16 |
|
18% |
| 7/10 | 3 |
|
3% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.22% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.22% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 8/10 | 48 days | 100% |
| Terry | 10/10 | 232 days | 99% |
| Mel. | 8/10 | 262 days | 96% |
| Jasmine | 9/10 | 353 days | 94% |
| Steph | 9/10 | 384 days | 93% |
| Monika | 10/10 | 414 days | 92% |
| Erin | 9/10 | 414 days | 91% |
| Jonathan Bedford | 9/10 | 445 days | 90% |
| Genevieve | 10/10 | 687 days | 75% |
| Matt and Whanau | 9/10 | 718 days | 71% |
| SF | 8/10 | 749 days | 68% |
| Monty Family | 10/10 | 749 days | 69% |
| Curtis | 10/10 | 963 days | 48% |
| Cafe | 10/10 | 1114 days | 35% |
| DiggerDogg@Co | 9/10 | 1297 days | 21% |
| Smitty | 9/10 | 1358 days | 18% |
| Court | 10/10 | 1417 days | 15% |
| Mic&Ric | 9/10 | 1448 days | 13% |
| Bethan | 9/10 | 1448 days | 13% |
| Sabine | 10/10 | 1479 days | 12% |
| Alice | 9/10 | 1540 days | 10% |
| Debbie | 7/10 | 1570 days | 8% |
| Lauren | 8/10 | 1601 days | 8% |
| Miri | 9/10 | 1632 days | 7% |
| Tedy | 10/10 | 1632 days | 7% |
| Sailing Family (UK) | 8/10 | 1783 days | 5% |
| Mike Smith | 10/10 | 1814 days | 5% |
| Dona Shiell | 9/10 | 1875 days | 5% |
| Ruby | 10/10 | 1936 days | 5% |
| Mark Jarvis | 10/10 | 1936 days | 5% |
| Mark Jarvis | 10/10 | 1936 days | 5% |
| Stefan Miedzinski | 10/10 | 2120 days | 4% |
| Glen Marshall UK | 9/10 | 2148 days | 4% |
| Andy Bond | 8/10 | 2215 days | 4% |
| jcastl | 9/10 | 2240 days | 4% |
| The 2 Joes | 8/10 | 2271 days | 4% |
| Dave | 6/10 | 2424 days | 3% |
| Peter | 10/10 | 2424 days | 4% |
| ascotandanaussie | 10/10 | 2454 days | 4% |
| Becky | 10/10 | 2454 days | 4% |
| Nigel & Annie Dale | 10/10 | 2484 days | 4% |
| Isabel van Megen | 10/10 | 2485 days | 4% |
| The Farrs | 9/10 | 2485 days | 4% |
| Aaron Brose | 8/10 | 2575 days | 3% |
| Andrea Harvey | 5/10 | 2603 days | 3% |
| Joe Trigg | 10/10 | 2607 days | 3% |
| Catherine Storey | 10/10 | 2634 days | 3% |
| Jo Dawson | 10/10 | 2728 days | 3% |
| Jerry Bart | 9/10 | 2816 days | 3% |
| Julia Kurtz | 9/10 | 2821 days | 3% |
| Gary Carleton | 8/10 | 2856 days | 3% |
| Harry Wright | 10/10 | 2918 days | 3% |
| Lawrence Bowen | 10/10 | 2951 days | 3% |
| Mr and Mrs B | 9/10 | 2975 days | 3% |
| Nic | 9/10 | 3092 days | 2% |
| Jeremy Wienert | 9/10 | 3178 days | 2% |
| Phillippa McLernon | 8/10 | 3227 days | 2% |
| Joel Papak | 7/10 | 3236 days | 1% |
| Janneke Hekhuis | 8/10 | 3255 days | 2% |
| Debbie | 9/10 | 3274 days | 2% |
| Dennis Page | 10/10 | 3274 days | 2% |
| Antonio BENITEZ | 6/10 | 3275 days | 2% |
| Penny Mercer | 10/10 | 3278 days | 2% |
| Birgitta Schuelke | 9/10 | 3311 days | 2% |
| Sarah Gurney | 10/10 | 3341 days | 2% |
| Rogier K | 8/10 | 3368 days | 2% |
| Felsen Kind | 9/10 | 3414 days | 2% |
| John Bylsma | 10/10 | 3494 days | 2% |
| Stephanie | 10/10 | 3525 days | 2% |
| Julia | 10/10 | 3580 days | 2% |
| Michael Ricketts | 10/10 | 3590 days | 2% |
| Ed Hill | 8/10 | 3628 days | 1% |
| Bjorn Privat | 10/10 | 3643 days | 1% |
| Ian Harris | 10/10 | 3670 days | 1% |
| Neville Smith | 10/10 | 3731 days | 1% |
| Jakub Stastny | 8/10 | 3916 days | 0% |
| Jean Curry | 7/10 | 3924 days | 0% |
| Reinhard Boettcher | 10/10 | 4011 days | 0% |
| W & K Boyd | 10/10 | 4127 days | 0% |
| Patricia Busbach | 10/10 | 4311 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4311 days | 0% |
| Evyatar Tulipman | 10/10 | 4324 days | 0% |
| auré bis | 6/10 | 4339 days | 0% |
| David Restell | 8/10 | 4339 days | 0% |
| Puma17 | 10/10 | 4401 days | 1% |
| Graeme | 8/10 | 4704 days | 1% |
| josshaw | 9/10 | 5070 days | 1% |
| Cymen Crick | 9/10 | 5101 days | 1% |
| Charlotte | 6/10 | 5434 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.