Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kerosene Creek.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Kerosene Creek experience has a total of 85 reviews. There are 84 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 37 |
|
44% |
9/10 | 22 |
|
26% |
8/10 | 19 |
|
23% |
7/10 | 3 |
|
4% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 1 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
89.76% Average
The raw data average (mean) for all the Kerosene Creek valid reviews is 89.76% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 32 |
|
48% |
9/10 | 18 |
|
27% |
8/10 | 13 |
|
19% |
7/10 | 3 |
|
4% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
91.49% Average
The raw data average (mean) for all the Kerosene Creek face-to-face reviews is 91.49% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
72.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Laurel | 4/10 | 142 days | 100% |
Sam | 8/10 | 1177 days | 44% |
Haefele Lilja | 3/10 | 2334 days | 3% |
Melanie | 9/10 | 2971 days | 4% |
Philip Sheridan | 9/10 | 2999 days | 4% |
Tina Mlinarevic | 9/10 | 2999 days | 4% |
Sam Staines | 9/10 | 3030 days | 4% |
Evan Lloyd | 10/10 | 3030 days | 4% |
Eline-Jessica van der Hoeven | 9/10 | 3032 days | 4% |
Sylvain Schiber | 10/10 | 3033 days | 4% |
Robert Wolf | 10/10 | 3039 days | 4% |
Elizabeth Braidotti | 9/10 | 3100 days | 4% |
Taryn Thompson | 8/10 | 3190 days | 4% |
Lisa Haedrich | 8/10 | 3254 days | 3% |
Valerie Bernardini | 10/10 | 3267 days | 3% |
Lisa | 9/10 | 3290 days | 3% |
Michaela Bartotini | 8/10 | 3293 days | 3% |
Natasha Harbinson | 9/10 | 3296 days | 3% |
magdalena gomez haedo | 10/10 | 3304 days | 3% |
Martina Cervenkova | 10/10 | 3313 days | 3% |
Tilman | 10/10 | 3318 days | 3% |
Florian Mueller | 9/10 | 3324 days | 3% |
Chalie Dotesek | 10/10 | 3357 days | 3% |
Selma Krap | 10/10 | 3371 days | 3% |
Ahmed Mohsen Aly | 8/10 | 3398 days | 3% |
Emma Keegan | 9/10 | 3612 days | 2% |
Naelan Le Borgue | 9/10 | 3634 days | 2% |
Michael Stibor | 9/10 | 3635 days | 2% |
Lagarde | 9/10 | 3976 days | 1% |
Pelletier | 8/10 | 3976 days | 1% |
James Russell | 9/10 | 3985 days | 1% |
Hannah Watt | 10/10 | 3985 days | 1% |
Bea Westkam | 10/10 | 3993 days | 1% |
Christopher Berkhahn | 10/10 | 3993 days | 1% |
Romina De Hill | 7/10 | 4007 days | 1% |
Tom Hill | 8/10 | 4007 days | 1% |
thibaut vernelle | 8/10 | 4007 days | 1% |
Ian Garner | 10/10 | 4022 days | 1% |
Karel | 6/10 | 4025 days | 1% |
Junior Pugieux | 10/10 | 4031 days | 1% |
Gassat | 10/10 | 4031 days | 1% |
Melissa Hermansson | 10/10 | 4036 days | 1% |
Laura Pleumeekers | 8/10 | 4054 days | 1% |
Nelle Dutilleur | 10/10 | 4055 days | 1% |
Claire Dann | 10/10 | 4068 days | 1% |
Thi Baut | 8/10 | 4073 days | 1% |
Christian | 10/10 | 4367 days | 0% |
Jeremy Eng | 10/10 | 4374 days | 0% |
Melanie Pretzel | 10/10 | 4376 days | 0% |
Frederic Birke | 10/10 | 4376 days | 0% |
Erik Muchembled | 10/10 | 4378 days | 0% |
Tony and Helene | 9/10 | 4382 days | 2% |
Rouquette | 10/10 | 4384 days | 2% |
Kristine and William | 7/10 | 4387 days | 1% |
N smith | 8/10 | 4433 days | 2% |
Anne Rodofsen | 9/10 | 4454 days | 2% |
Neil Beckett | 8/10 | 4708 days | 2% |
Mark Bogton | 9/10 | 4748 days | 2% |
Kimberley Mills | 9/10 | 4755 days | 2% |
Annette May | 8/10 | 4760 days | 2% |
Colin Philpott | 10/10 | 4761 days | 2% |
Lindblom | 7/10 | 4765 days | 1% |
Lilja Bjork Hermannsdottir | 10/10 | 4767 days | 2% |
Remy van Heugten | 10/10 | 4767 days | 2% |
Peter W. | 10/10 | 4830 days | 2% |
Natascha & Greg | 8/10 | 4842 days | 2% |
Alberto Redner | 10/10 | 4846 days | 2% |
Johanna & Mark | 10/10 | 5087 days | 2% |
Stefanie | 9/10 | 5088 days | 2% |
Rachel Kent-Lawton | 10/10 | 5105 days | 2% |
Hartheib Schmid | 9/10 | 5108 days | 2% |
Mike | 8/10 | 5121 days | 2% |
Luise Jaeger | 9/10 | 5123 days | 2% |
Bekema | 8/10 | 5131 days | 2% |
Mike Howe | 8/10 | 5409 days | 2% |
Herrmann | 9/10 | 5473 days | 2% |
Will Jemma | 10/10 | 5483 days | 2% |
Don Morgan | 10/10 | 5511 days | 2% |
Jakob Jurgen | 10/10 | 5512 days | 2% |
EA Anders | 8/10 | 5515 days | 2% |
Karen Raven | 8/10 | 5567 days | 2% |
Chris Leach | 10/10 | 5567 days | 2% |
JanneP | 10/10 | 5802 days | 2% |
SannaS | 10/10 | 5802 days | 2% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kerosene Creek does not meet the criteria for any of these adjustments to apply.
5.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.