Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kerosene Creek.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kerosene Creek
Valid Reviews
84 Valid Reviews
The Kerosene Creek experience has a total of 85 reviews. There are 84 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
44% |
| 9/10 | 22 |
|
26% |
| 8/10 | 19 |
|
23% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.76% Average
The raw data average (mean) for all the Kerosene Creek valid reviews is 89.76% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
48% |
| 9/10 | 18 |
|
27% |
| 8/10 | 13 |
|
19% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.49% Average
The raw data average (mean) for all the Kerosene Creek face-to-face reviews is 91.49% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
70.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laurel | 4/10 | 431 days | 100% |
| Sam | 8/10 | 1466 days | 21% |
| Haefele Lilja | 3/10 | 2623 days | 3% |
| Melanie | 9/10 | 3260 days | 4% |
| Philip Sheridan | 9/10 | 3288 days | 4% |
| Tina Mlinarevic | 9/10 | 3288 days | 4% |
| Sam Staines | 9/10 | 3319 days | 3% |
| Evan Lloyd | 10/10 | 3319 days | 3% |
| Eline-Jessica van der Hoeven | 9/10 | 3321 days | 3% |
| Sylvain Schiber | 10/10 | 3322 days | 3% |
| Robert Wolf | 10/10 | 3328 days | 3% |
| Elizabeth Braidotti | 9/10 | 3389 days | 3% |
| Taryn Thompson | 8/10 | 3479 days | 3% |
| Lisa Haedrich | 8/10 | 3543 days | 3% |
| Valerie Bernardini | 10/10 | 3556 days | 3% |
| Lisa | 9/10 | 3579 days | 3% |
| Michaela Bartotini | 8/10 | 3582 days | 3% |
| Natasha Harbinson | 9/10 | 3585 days | 3% |
| magdalena gomez haedo | 10/10 | 3593 days | 3% |
| Martina Cervenkova | 10/10 | 3602 days | 3% |
| Tilman | 10/10 | 3607 days | 3% |
| Florian Mueller | 9/10 | 3613 days | 2% |
| Chalie Dotesek | 10/10 | 3646 days | 2% |
| Selma Krap | 10/10 | 3660 days | 2% |
| Ahmed Mohsen Aly | 8/10 | 3687 days | 2% |
| Emma Keegan | 9/10 | 3901 days | 2% |
| Naelan Le Borgue | 9/10 | 3923 days | 1% |
| Michael Stibor | 9/10 | 3924 days | 1% |
| Lagarde | 9/10 | 4265 days | 0% |
| Pelletier | 8/10 | 4265 days | 0% |
| James Russell | 9/10 | 4274 days | 0% |
| Hannah Watt | 10/10 | 4274 days | 0% |
| Bea Westkam | 10/10 | 4282 days | 0% |
| Christopher Berkhahn | 10/10 | 4282 days | 0% |
| Romina De Hill | 7/10 | 4296 days | 0% |
| Tom Hill | 8/10 | 4296 days | 0% |
| thibaut vernelle | 8/10 | 4296 days | 0% |
| Ian Garner | 10/10 | 4311 days | 0% |
| Karel | 6/10 | 4314 days | 0% |
| Junior Pugieux | 10/10 | 4320 days | 0% |
| Gassat | 10/10 | 4320 days | 0% |
| Melissa Hermansson | 10/10 | 4325 days | 0% |
| Laura Pleumeekers | 8/10 | 4343 days | 0% |
| Nelle Dutilleur | 10/10 | 4344 days | 0% |
| Claire Dann | 10/10 | 4357 days | 0% |
| Thi Baut | 8/10 | 4362 days | 0% |
| Christian | 10/10 | 4656 days | 2% |
| Jeremy Eng | 10/10 | 4663 days | 2% |
| Melanie Pretzel | 10/10 | 4665 days | 2% |
| Frederic Birke | 10/10 | 4665 days | 2% |
| Erik Muchembled | 10/10 | 4667 days | 2% |
| Tony and Helene | 9/10 | 4671 days | 2% |
| Rouquette | 10/10 | 4673 days | 2% |
| Kristine and William | 7/10 | 4676 days | 2% |
| N smith | 8/10 | 4722 days | 2% |
| Anne Rodofsen | 9/10 | 4743 days | 2% |
| Neil Beckett | 8/10 | 4997 days | 2% |
| Mark Bogton | 9/10 | 5037 days | 2% |
| Kimberley Mills | 9/10 | 5044 days | 2% |
| Annette May | 8/10 | 5049 days | 2% |
| Colin Philpott | 10/10 | 5050 days | 2% |
| Lindblom | 7/10 | 5054 days | 2% |
| Lilja Bjork Hermannsdottir | 10/10 | 5056 days | 2% |
| Remy van Heugten | 10/10 | 5056 days | 2% |
| Peter W. | 10/10 | 5119 days | 2% |
| Natascha & Greg | 8/10 | 5131 days | 2% |
| Alberto Redner | 10/10 | 5135 days | 2% |
| Johanna & Mark | 10/10 | 5376 days | 2% |
| Stefanie | 9/10 | 5377 days | 2% |
| Rachel Kent-Lawton | 10/10 | 5394 days | 2% |
| Hartheib Schmid | 9/10 | 5397 days | 2% |
| Mike | 8/10 | 5410 days | 2% |
| Luise Jaeger | 9/10 | 5412 days | 2% |
| Bekema | 8/10 | 5420 days | 2% |
| Mike Howe | 8/10 | 5698 days | 2% |
| Herrmann | 9/10 | 5762 days | 2% |
| Will Jemma | 10/10 | 5772 days | 2% |
| Don Morgan | 10/10 | 5800 days | 2% |
| Jakob Jurgen | 10/10 | 5801 days | 2% |
| EA Anders | 8/10 | 5804 days | 2% |
| Karen Raven | 8/10 | 5856 days | 2% |
| Chris Leach | 10/10 | 5856 days | 2% |
| JanneP | 10/10 | 6091 days | 2% |
| SannaS | 10/10 | 6091 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kerosene Creek does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
6.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.