Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Palliser Seal Colony and Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Palliser Seal Colony and Lighthouse Walk
Valid Reviews
47 Valid Reviews
The Cape Palliser Seal Colony and Lighthouse Walk experience has a total of 47 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 47 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
55% |
| 9/10 | 13 |
|
28% |
| 8/10 | 7 |
|
15% |
| 7/10 | 1 |
|
2% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.62% Average
The raw data average (mean) for all the Cape Palliser Seal Colony and Lighthouse Walk valid reviews is 93.62% and is based on 47 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
38 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 47 valid reviews, the experience has 38 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
47% |
| 9/10 | 12 |
|
32% |
| 8/10 | 7 |
|
18% |
| 7/10 | 1 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.37% Average
The raw data average (mean) for all the Cape Palliser Seal Colony and Lighthouse Walk face-to-face reviews is 92.37% and is based on 38 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicolas Perrot | 10/10 | 2028 days | 100% |
| Mike Fricker | 10/10 | 2270 days | 90% |
| Chris Arnold | 8/10 | 2856 days | 63% |
| Dan Schmidt | 9/10 | 2862 days | 64% |
| Lucie Revay | 10/10 | 2885 days | 63% |
| David | 9/10 | 2897 days | 62% |
| Belinda Ziswiler | 10/10 | 2905 days | 62% |
| Jade Williams | 10/10 | 2936 days | 61% |
| Miroslav Bazala | 10/10 | 3143 days | 52% |
| Sophie Rosenberg | 10/10 | 3155 days | 52% |
| Clara Guinard | 9/10 | 3182 days | 50% |
| Adam Pulkrabek | 10/10 | 3189 days | 50% |
| Olga Barathova | 10/10 | 3189 days | 50% |
| Luisa Birkel | 8/10 | 3190 days | 49% |
| Lili Souris | 9/10 | 3194 days | 49% |
| Andy Burfoot | 10/10 | 3208 days | 49% |
| Sophia Harnisch | 8/10 | 3217 days | 48% |
| Pierre Mattes | 9/10 | 3217 days | 48% |
| Martina Cervenkova | 10/10 | 3220 days | 49% |
| Sabina Roubickova | 10/10 | 3224 days | 49% |
| Anna | 8/10 | 3225 days | 48% |
| Grischa Rodust | 9/10 | 3263 days | 47% |
| Iwona | 10/10 | 3265 days | 47% |
| Isabella | 10/10 | 3270 days | 47% |
| Gessica | 9/10 | 3309 days | 45% |
| Richard Thompson | 10/10 | 3337 days | 44% |
| Michal Kamradek | 9/10 | 3620 days | 31% |
| Vanessa Leverrier | 9/10 | 3635 days | 31% |
| Camille Bellay | 8/10 | 3887 days | 20% |
| Christopher Buch Madsen | 10/10 | 3911 days | 19% |
| Stephen Revah | 10/10 | 3913 days | 19% |
| Julie Ledanois | 10/10 | 3927 days | 18% |
| Toke Frederiksen | 8/10 | 3939 days | 18% |
| Dan Lawson | 10/10 | 3956 days | 17% |
| Hendrik Schanz | 10/10 | 3968 days | 17% |
| Jeremy | 10/10 | 4006 days | 15% |
| David Restell | 10/10 | 4158 days | 9% |
| Mike and Caroline | 10/10 | 4250 days | 5% |
| Ton Martens | 10/10 | 4272 days | 4% |
| Sebastian and Peter Beate | 10/10 | 4304 days | 2% |
| Bene | 8/10 | 4357 days | 0% |
| Woggywoo | 9/10 | 4615 days | 21% |
| Darina Kvasnicova | 9/10 | 4648 days | 21% |
| De Blaeij | 9/10 | 5038 days | 21% |
| Annie | 7/10 | 5399 days | 19% |
| Wagner | 10/10 | 5402 days | 21% |
| carolineder | 9/10 | 5467 days | 21% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Palliser Seal Colony and Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.53% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.