Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Kidnappers Walking Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Kidnappers Walking Track
Valid Reviews
59 Valid Reviews
The Cape Kidnappers Walking Track experience has a total of 59 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 59 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
25% |
| 9/10 | 23 |
|
39% |
| 8/10 | 15 |
|
25% |
| 7/10 | 6 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.97% Average
The raw data average (mean) for all the Cape Kidnappers Walking Track valid reviews is 87.97% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
56 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 59 valid reviews, the experience has 56 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 56 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
21% |
| 9/10 | 23 |
|
41% |
| 8/10 | 15 |
|
27% |
| 7/10 | 6 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.32% Average
The raw data average (mean) for all the Cape Kidnappers Walking Track face-to-face reviews is 87.32% and is based on 56 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.45%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dani | 10/10 | 779 days | 100% |
| Maddie F | 7/10 | 2480 days | 4% |
| Lizzie Edmonds | 8/10 | 2601 days | 4% |
| Andrea Mueller | 9/10 | 2847 days | 3% |
| Simon Briens | 7/10 | 2891 days | 3% |
| Kolar | 8/10 | 2899 days | 3% |
| Riccardo | 9/10 | 2899 days | 3% |
| Helna Saumanova | 10/10 | 2899 days | 3% |
| Sylvain Schiber | 10/10 | 2970 days | 3% |
| Benjamin Schyler | 7/10 | 3182 days | 2% |
| Laura Constans | 9/10 | 3182 days | 2% |
| Yoomm | 8/10 | 3209 days | 2% |
| Paul Larauze | 8/10 | 3212 days | 2% |
| Adam Pulkrabek | 9/10 | 3219 days | 2% |
| Simone De Angiou | 9/10 | 3234 days | 2% |
| Tatiana Racheneau | 10/10 | 3258 days | 2% |
| Annika Locker | 8/10 | 3260 days | 2% |
| Valerie Balcom | 9/10 | 3271 days | 2% |
| Linda and Gunther | 9/10 | 3289 days | 2% |
| Elsa Caniato | 7/10 | 3306 days | 2% |
| Sarah Boettcher | 8/10 | 3350 days | 2% |
| Eva Marsikova | 9/10 | 3572 days | 1% |
| Jurgen Moors | 10/10 | 3675 days | 1% |
| Zuzana Holubova | 10/10 | 3917 days | 0% |
| Christopher Buch Madsen | 9/10 | 3941 days | 0% |
| Miriam Grund | 9/10 | 3950 days | 0% |
| Pierre Gentile | 8/10 | 3957 days | 0% |
| Sophia | 9/10 | 3963 days | 0% |
| Fraule-Emmanuelle De Rouqmout | 8/10 | 3969 days | 0% |
| Pier Durand | 9/10 | 3969 days | 0% |
| Serena Poggioli | 9/10 | 3969 days | 0% |
| Luca Willensrock | 8/10 | 3990 days | 0% |
| Nelle Dutilleur | 9/10 | 3992 days | 0% |
| Reinhard Boettcher | 10/10 | 4011 days | 0% |
| Angelika Bottcher | 8/10 | 4011 days | 0% |
| Ramon Keller | 9/10 | 4391 days | 0% |
| Vitek | 10/10 | 4680 days | 0% |
| Russell Eames | 10/10 | 4688 days | 0% |
| Dominique | 7/10 | 4689 days | 0% |
| Marjolein Hartsuiker | 10/10 | 4691 days | 0% |
| Magda Savels | 9/10 | 4698 days | 0% |
| Soren Storeboerg | 8/10 | 4702 days | 0% |
| Hans Bos | 8/10 | 4768 days | 0% |
| Ute Janich | 10/10 | 4994 days | 0% |
| Christoph & Maria | 10/10 | 5032 days | 0% |
| Janey Chamberlain | 8/10 | 5033 days | 0% |
| K & J Overton | 9/10 | 5036 days | 0% |
| Barnhoorh | 8/10 | 5042 days | 0% |
| M Holierhoek | 7/10 | 5044 days | 0% |
| Hans and Astrid | 8/10 | 5384 days | 0% |
| George Lepple | 10/10 | 5400 days | 0% |
| Phil Bruce | 9/10 | 5413 days | 0% |
| Wetzel | 9/10 | 5414 days | 0% |
| Roos | 10/10 | 5421 days | 0% |
| Eva | 9/10 | 5433 days | 0% |
| Chris Kevin | 9/10 | 5444 days | 0% |
| selinab | 9/10 | 5490 days | 0% |
| Solveig Mosinski | 10/10 | 5509 days | 0% |
| StijnH | 9/10 | 5758 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Kidnappers Walking Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.