Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Kidnappers Walking Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Kidnappers Walking Track
Valid Reviews
59 Valid Reviews
The Cape Kidnappers Walking Track experience has a total of 59 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 59 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
25% |
| 9/10 | 23 |
|
39% |
| 8/10 | 15 |
|
25% |
| 7/10 | 6 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.97% Average
The raw data average (mean) for all the Cape Kidnappers Walking Track valid reviews is 87.97% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
56 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 59 valid reviews, the experience has 56 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 56 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
21% |
| 9/10 | 23 |
|
41% |
| 8/10 | 15 |
|
27% |
| 7/10 | 6 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.32% Average
The raw data average (mean) for all the Cape Kidnappers Walking Track face-to-face reviews is 87.32% and is based on 56 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dani | 10/10 | 1131 days | 100% |
| Maddie F | 7/10 | 2832 days | 9% |
| Lizzie Edmonds | 8/10 | 2953 days | 8% |
| Andrea Mueller | 9/10 | 3199 days | 7% |
| Simon Briens | 7/10 | 3243 days | 6% |
| Kolar | 8/10 | 3251 days | 7% |
| Riccardo | 9/10 | 3251 days | 7% |
| Helna Saumanova | 10/10 | 3251 days | 7% |
| Sylvain Schiber | 10/10 | 3322 days | 6% |
| Benjamin Schyler | 7/10 | 3534 days | 5% |
| Laura Constans | 9/10 | 3534 days | 5% |
| Yoomm | 8/10 | 3561 days | 5% |
| Paul Larauze | 8/10 | 3564 days | 5% |
| Adam Pulkrabek | 9/10 | 3571 days | 5% |
| Simone De Angiou | 9/10 | 3586 days | 5% |
| Tatiana Racheneau | 10/10 | 3610 days | 5% |
| Annika Locker | 8/10 | 3612 days | 4% |
| Valerie Balcom | 9/10 | 3623 days | 4% |
| Linda and Gunther | 9/10 | 3641 days | 4% |
| Elsa Caniato | 7/10 | 3658 days | 4% |
| Sarah Boettcher | 8/10 | 3702 days | 4% |
| Eva Marsikova | 9/10 | 3924 days | 3% |
| Jurgen Moors | 10/10 | 4027 days | 2% |
| Zuzana Holubova | 10/10 | 4269 days | 1% |
| Christopher Buch Madsen | 9/10 | 4293 days | 0% |
| Miriam Grund | 9/10 | 4302 days | 0% |
| Pierre Gentile | 8/10 | 4309 days | 0% |
| Sophia | 9/10 | 4315 days | 0% |
| Fraule-Emmanuelle De Rouqmout | 8/10 | 4321 days | 0% |
| Pier Durand | 9/10 | 4321 days | 0% |
| Serena Poggioli | 9/10 | 4321 days | 0% |
| Luca Willensrock | 8/10 | 4342 days | 0% |
| Nelle Dutilleur | 9/10 | 4344 days | 0% |
| Reinhard Boettcher | 10/10 | 4363 days | 0% |
| Angelika Bottcher | 8/10 | 4363 days | 0% |
| Ramon Keller | 9/10 | 4743 days | 3% |
| Vitek | 10/10 | 5032 days | 3% |
| Russell Eames | 10/10 | 5040 days | 3% |
| Dominique | 7/10 | 5041 days | 3% |
| Marjolein Hartsuiker | 10/10 | 5043 days | 3% |
| Magda Savels | 9/10 | 5050 days | 3% |
| Soren Storeboerg | 8/10 | 5054 days | 3% |
| Hans Bos | 8/10 | 5120 days | 3% |
| Ute Janich | 10/10 | 5346 days | 3% |
| Christoph & Maria | 10/10 | 5384 days | 3% |
| Janey Chamberlain | 8/10 | 5385 days | 3% |
| K & J Overton | 9/10 | 5388 days | 3% |
| Barnhoorh | 8/10 | 5394 days | 3% |
| M Holierhoek | 7/10 | 5396 days | 3% |
| Hans and Astrid | 8/10 | 5736 days | 3% |
| George Lepple | 10/10 | 5752 days | 3% |
| Phil Bruce | 9/10 | 5765 days | 3% |
| Wetzel | 9/10 | 5766 days | 3% |
| Roos | 10/10 | 5773 days | 3% |
| Eva | 9/10 | 5785 days | 3% |
| Chris Kevin | 9/10 | 5796 days | 3% |
| selinab | 9/10 | 5842 days | 3% |
| Solveig Mosinski | 10/10 | 5861 days | 3% |
| StijnH | 9/10 | 6110 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Kidnappers Walking Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.