If you care for the safety of your family - STAY AWAY!!!!
This was an extremely easy rafting trip and great for beginners. Unfortunately, the river guides felt jeopardizing guest safety was amusing and enjoyable. I would urge anyone to pick one of the many other rafting options in Queenstown.
The website warns you that you will get wet during the trip. It is not from wild river rapids but instead from the river guides literally pushing people out of the boat, unannounced, into the cold river. I watched in horror as our guide suddenly, and without warning, pushed two adults and their two small children out of the boat. As he approached me and my friend, a jet boat was approaching so he had to quickly get everyone back into the boat. My friend, who is not the best swimmer and rather scared of water, was brave enough to take a rafting trip but will unfortunately never raft again after this experience.
As the young children and their parents were pulled back into the boat, they were confused and had difficulty breathing after swallowing river water. Who in the right mind would start pushing children out of a moving raft into a fast moving river? We spent the remainder of the trip in a state of shock after witnessing such a horror.
Maybe this was a onetime situation and the act of a crazy river guide. I will personally never place the safety of myself or the safety of loved ones, in the hands of this company again.