G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Sandfly Bay Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Sandfly Bay Track
Valid Reviews
59 Valid Reviews
The Sandfly Bay Track experience has a total of 59 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 59 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
46% |
| 9/10 | 18 |
|
31% |
| 8/10 | 11 |
|
19% |
| 7/10 | 3 |
|
5% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.69% Average
The raw data average (mean) for all the Sandfly Bay Track valid reviews is 91.69% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 59 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
41% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 2 |
|
4% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.09% Average
The raw data average (mean) for all the Sandfly Bay Track face-to-face reviews is 91.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.63%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nina S. Larsen | 9/10 | 650 days | 100% |
| Susanne | 10/10 | 2203 days | 6% |
| Frankie | 10/10 | 2476 days | 5% |
| xavier MICHEL | 10/10 | 2538 days | 5% |
| Melinda Pyke | 10/10 | 2629 days | 4% |
| S Weslake | 8/10 | 2782 days | 4% |
| Damien Bernard | 10/10 | 3186 days | 3% |
| Fabian Probst | 9/10 | 3211 days | 3% |
| Myriam Ackermann | 9/10 | 3211 days | 3% |
| Eveet De Beleir | 9/10 | 3249 days | 3% |
| Ilona Roeters | 9/10 | 3249 days | 3% |
| Sylvie Martel | 10/10 | 3256 days | 3% |
| Vallee Manon | 8/10 | 3256 days | 3% |
| Laia Pujol | 10/10 | 3258 days | 3% |
| Gessica | 10/10 | 3531 days | 2% |
| Lili Souris | 10/10 | 3552 days | 2% |
| Sven and Annie | 9/10 | 3585 days | 2% |
| Steffen and Johannes | 8/10 | 3622 days | 2% |
| Ella Gilmer | 9/10 | 3877 days | 1% |
| Sofie Jebsen | 9/10 | 3898 days | 1% |
| Tobias | 9/10 | 3898 days | 1% |
| Isabelle | 9/10 | 3955 days | 1% |
| Matthias Thorn | 9/10 | 3967 days | 1% |
| Jesper Henriksen | 7/10 | 4269 days | 0% |
| Julien de la lande | 7/10 | 4315 days | 0% |
| Aude Moulin | 9/10 | 4315 days | 0% |
| celie Mcquair | 10/10 | 4339 days | 0% |
| Tan | 10/10 | 4455 days | 1% |
| Katharina Littlemann | 10/10 | 4651 days | 1% |
| M Natterser | 8/10 | 4717 days | 1% |
| Knorr Bracher | 10/10 | 4733 days | 1% |
| Dagette | 10/10 | 4790 days | 1% |
| Margreet Hanemaaijer | 8/10 | 4990 days | 1% |
| Hilbert vanEssen | 8/10 | 5001 days | 1% |
| Pete & Pat Etheridge | 10/10 | 5013 days | 1% |
| Devon Urlacher | 8/10 | 5027 days | 1% |
| Fairouz | 7/10 | 5064 days | 1% |
| Lydia McLean | 9/10 | 5111 days | 1% |
| Jasmin Loeffler | 10/10 | 5315 days | 1% |
| Rocipon | 10/10 | 5353 days | 1% |
| Juliane Kleiu | 8/10 | 5360 days | 1% |
| Chris | 10/10 | 5364 days | 1% |
| Anne & Robert | 10/10 | 5398 days | 1% |
| dollimyxture | 10/10 | 5429 days | 1% |
| davidm239 | 9/10 | 5674 days | 1% |
| jenniferuk | 8/10 | 5674 days | 1% |
| Risch & Seybold | 8/10 | 5717 days | 1% |
| Paula Martinez | 10/10 | 5738 days | 1% |
| John Cox | 9/10 | 5741 days | 1% |
| Nicola | 9/10 | 5744 days | 1% |
| Loleit | 10/10 | 5756 days | 1% |
| Johanna X | 10/10 | 5758 days | 1% |
| martinab | 10/10 | 5809 days | 1% |
| Werner Zuis | 10/10 | 5810 days | 1% |
| koellner | 9/10 | 5823 days | 1% |
| Artur D | 10/10 | 5827 days | 1% |
| Myriauy Rito | 8/10 | 5833 days | 1% |
| Emma-Louise Vetriano | 10/10 | 5835 days | 1% |
| MiepS | 9/10 | 6057 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Sandfly Bay Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.