Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Waikoropupu Springs
Valid Reviews
101 Valid Reviews
The Te Waikoropupu Springs experience has a total of 102 reviews. There are 101 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 27 |
|
27% |
| 8/10 | 21 |
|
21% |
| 7/10 | 15 |
|
15% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.03% Average
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 87.03% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
32% |
| 9/10 | 26 |
|
28% |
| 8/10 | 21 |
|
23% |
| 7/10 | 13 |
|
14% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.10% Average
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 200 days | 100% |
| Mike Fricker | 10/10 | 2239 days | 4% |
| Gregg Wagstaff | 10/10 | 2805 days | 3% |
| Kate and Dom | 10/10 | 2827 days | 3% |
| Sebastian and Johanna | 9/10 | 2830 days | 3% |
| Isabel Zedelius | 9/10 | 2857 days | 3% |
| Danielle | 8/10 | 2866 days | 3% |
| Bernd Giermann | 8/10 | 2868 days | 3% |
| Magdalena | 10/10 | 2893 days | 3% |
| Laia Pujol | 10/10 | 2898 days | 3% |
| Kayla | 7/10 | 2912 days | 3% |
| Lene Nilsson | 10/10 | 2914 days | 3% |
| Evelyn Rloeh | 9/10 | 2920 days | 3% |
| Luke | 8/10 | 2920 days | 3% |
| Gio Zy | 9/10 | 2923 days | 3% |
| Brigitte Schneider | 10/10 | 2938 days | 3% |
| Gordon Todan | 10/10 | 2945 days | 3% |
| Gerrit Misterek | 9/10 | 2945 days | 3% |
| Vanuxem | 8/10 | 3153 days | 2% |
| Katharina Miehling | 9/10 | 3156 days | 2% |
| Ana Coulee | 7/10 | 3157 days | 2% |
| Cecile Santiaux | 7/10 | 3157 days | 2% |
| Tom Teuber | 7/10 | 3166 days | 2% |
| Anika Danits | 9/10 | 3166 days | 2% |
| Valerie Bernardini | 7/10 | 3172 days | 2% |
| Heidi et Mat | 8/10 | 3172 days | 2% |
| Aparna Gula | 10/10 | 3172 days | 2% |
| Aaron McCartie | 10/10 | 3172 days | 2% |
| Masamichi Takezawa | 10/10 | 3174 days | 2% |
| Yuko Mizuno | 10/10 | 3174 days | 2% |
| Benedikt Hang | 5/10 | 3176 days | 2% |
| Brad Dobsky | 7/10 | 3177 days | 2% |
| Thea Nicholas | 7/10 | 3182 days | 2% |
| Calum Penn | 10/10 | 3183 days | 2% |
| Jessica Mackie | 7/10 | 3185 days | 2% |
| John and Jan | 9/10 | 3185 days | 2% |
| Lizzie Sitton | 8/10 | 3211 days | 2% |
| David Sitton | 9/10 | 3211 days | 2% |
| Grace and Maria | 6/10 | 3214 days | 2% |
| Maria Brauherr | 8/10 | 3215 days | 2% |
| Anaelle Morand | 7/10 | 3220 days | 2% |
| Jitka and Matej | 9/10 | 3256 days | 2% |
| Guilaine Durieux | 10/10 | 3258 days | 2% |
| Brita Topp | 10/10 | 3883 days | 1% |
| Stefan Glock | 9/10 | 3897 days | 1% |
| Adam | 9/10 | 3906 days | 1% |
| Elena Wilkins | 10/10 | 3911 days | 1% |
| Johannes Grellmann | 10/10 | 3911 days | 1% |
| Sophia | 10/10 | 3927 days | 1% |
| Jakob | 9/10 | 3927 days | 1% |
| Bernhard Fulterer | 8/10 | 3930 days | 1% |
| Eugen Lehner | 8/10 | 3933 days | 1% |
| Max Stein | 8/10 | 3933 days | 1% |
| Nigel | 10/10 | 3949 days | 1% |
| Soizic | 10/10 | 4265 days | 0% |
| Glenn Surzur | 9/10 | 4275 days | 0% |
| Kathy Arthurs | 8/10 | 4279 days | 0% |
| Paul Liecke | 6/10 | 4281 days | 0% |
| Florent Corino | 8/10 | 4283 days | 0% |
| Amiot Cyriane | 10/10 | 4283 days | 0% |
| Mary Neustroski | 10/10 | 4293 days | 0% |
| Michael Kretzschmar | 9/10 | 4355 days | 0% |
| Dirk | 8/10 | 4367 days | 0% |
| maelstrom | 9/10 | 4613 days | 1% |
| Markus Frei | 10/10 | 4630 days | 1% |
| Lorna Williams | 8/10 | 4639 days | 1% |
| Brian Livesey | 9/10 | 4649 days | 1% |
| Ian Bailey | 8/10 | 4653 days | 1% |
| Jeroen Bartos | 9/10 | 4657 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4659 days | 1% |
| Kim Thorsted | 8/10 | 4667 days | 1% |
| Andreas Kristiansen | 8/10 | 4667 days | 1% |
| Louis Smit | 8/10 | 4668 days | 1% |
| Rachel_Flowers | 6/10 | 4735 days | 1% |
| Paul | 7/10 | 4742 days | 1% |
| Alibeare | 10/10 | 4796 days | 1% |
| Powerfamily | 7/10 | 4888 days | 1% |
| Eric Grant | 9/10 | 4984 days | 1% |
| Koen Vanlede | 10/10 | 4996 days | 1% |
| Kate Morgan | 7/10 | 4998 days | 1% |
| Victoria Boolsen | 10/10 | 5002 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5006 days | 1% |
| Mike and Diane Baker | 9/10 | 5011 days | 1% |
| John | 7/10 | 5022 days | 1% |
| Andy | 8/10 | 5025 days | 1% |
| Ross Hughes | 7/10 | 5029 days | 1% |
| Petersen | 10/10 | 5031 days | 1% |
| Tanner | 10/10 | 5033 days | 1% |
| Adam Gerrard | 8/10 | 5305 days | 1% |
| wilsoneng | 10/10 | 5344 days | 1% |
| Jan Lynch | 10/10 | 5362 days | 1% |
| Michael | 10/10 | 5385 days | 1% |
| Ferth | 9/10 | 5389 days | 1% |
| Christen Hans | 10/10 | 5389 days | 1% |
| Paul Ritchie | 9/10 | 5398 days | 1% |
| frederike | 8/10 | 5450 days | 1% |
| nadinef | 9/10 | 5457 days | 1% |
| PeterK1 | 9/10 | 5693 days | 1% |
| Sofie | 7/10 | 5704 days | 1% |
| Hans | 9/10 | 5726 days | 1% |
| BrunoG | 10/10 | 5727 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.