Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
83.03% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 83.03% and is based on 254 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.93%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 18 days | 48% |
| Travel1 | 9/10 | 263 days | 100% |
| Himanshu Jaswal | 10/10 | 506 days | 90% |
| Mike | 3/10 | 2149 days | 2% |
| Edward Lowe | 4/10 | 2241 days | 3% |
| Patricio Vidal | 10/10 | 2332 days | 4% |
| Jeny Smolders | 10/10 | 2582 days | 4% |
| Elli | 5/10 | 2892 days | 2% |
| Carina Weber | 5/10 | 2894 days | 2% |
| David | 10/10 | 2897 days | 3% |
| Gretha | 9/10 | 2899 days | 3% |
| May | 4/10 | 2922 days | 2% |
| Rik van der Niet | 6/10 | 2924 days | 3% |
| Lea Celerier | 8/10 | 2950 days | 3% |
| Leigh Dodds | 8/10 | 2967 days | 3% |
| Elizabeth Braidotti | 9/10 | 3006 days | 3% |
| Bernd Muller | 9/10 | 3133 days | 3% |
| Jana Ebelina | 9/10 | 3137 days | 3% |
| Celina | 8/10 | 3137 days | 3% |
| Alberto | 8/10 | 3152 days | 2% |
| Camilla Geert | 4/10 | 3165 days | 2% |
| Bas Marinus | 9/10 | 3169 days | 2% |
| Virginia Saez | 7/10 | 3173 days | 2% |
| Philipp | 3/10 | 3174 days | 1% |
| Matthew Palmer | 7/10 | 3175 days | 2% |
| Andre | 8/10 | 3177 days | 2% |
| Sybille | 8/10 | 3177 days | 2% |
| Stefan Hahn | 6/10 | 3182 days | 2% |
| Manibod Vannaphone | 8/10 | 3182 days | 2% |
| Alex Schott | 10/10 | 3185 days | 2% |
| Matias Santos | 5/10 | 3191 days | 2% |
| Ruben Toorwe | 7/10 | 3191 days | 2% |
| Pablo Garcia | 10/10 | 3192 days | 2% |
| Boukje Diijkstra | 9/10 | 3193 days | 2% |
| Aaron Stalley | 3/10 | 3193 days | 1% |
| Clement Delrue | 7/10 | 3197 days | 2% |
| Theo Pargemin | 8/10 | 3197 days | 2% |
| Floren Hoenschler | 7/10 | 3199 days | 2% |
| Johannes Koch | 7/10 | 3199 days | 2% |
| Feline Herbst | 9/10 | 3201 days | 2% |
| Dawn Howard | 7/10 | 3202 days | 2% |
| Verena | 7/10 | 3203 days | 2% |
| Jakub Ira | 7/10 | 3205 days | 2% |
| Michal Putnar | 10/10 | 3205 days | 2% |
| Ales Bronec | 10/10 | 3205 days | 2% |
| Aneta Hambergeroua | 7/10 | 3205 days | 2% |
| Patrick Veber | 4/10 | 3205 days | 2% |
| Megan Lenox | 9/10 | 3207 days | 2% |
| Briony | 5/10 | 3214 days | 2% |
| David Schelensky | 7/10 | 3214 days | 2% |
| Theresa Huelk | 5/10 | 3221 days | 2% |
| Eric Hertort | 10/10 | 3222 days | 2% |
| Christian Meyer | 10/10 | 3222 days | 2% |
| Miriam Hack | 8/10 | 3227 days | 2% |
| Livia and Dave | 7/10 | 3231 days | 2% |
| Rafaella | 8/10 | 3257 days | 2% |
| Sebastian and Susanna | 6/10 | 3271 days | 2% |
| Jessica and Leonie | 7/10 | 3272 days | 2% |
| Fabienne Strobel | 10/10 | 3277 days | 2% |
| Julia Waenninger | 7/10 | 3284 days | 2% |
| Jan B | 6/10 | 3285 days | 2% |
| Dan | 10/10 | 3296 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3305 days | 2% |
| Richard Thompson | 9/10 | 3337 days | 2% |
| Emma Keegan | 7/10 | 3519 days | 2% |
| Elisabeth Ringswandl | 8/10 | 3539 days | 2% |
| Thomas Haslbeck | 7/10 | 3539 days | 2% |
| Stuart Cook | 10/10 | 3540 days | 2% |
| Daniela Wall | 8/10 | 3540 days | 2% |
| Carmen | 10/10 | 3541 days | 2% |
| Jade Cownley | 10/10 | 3564 days | 2% |
| Martha Taatz | 10/10 | 3585 days | 2% |
| Maria Ulitzsch | 10/10 | 3626 days | 2% |
| Antoine Lerin | 7/10 | 3633 days | 1% |
| isabel Zander | 10/10 | 3884 days | 1% |
| Franz Birkefeld | 10/10 | 3895 days | 1% |
| Rainer | 8/10 | 3909 days | 1% |
| Laura | 9/10 | 3910 days | 1% |
| Phil Bromby | 10/10 | 3913 days | 1% |
| Joanna Mulcahy | 10/10 | 3913 days | 1% |
| Hirsch Svenja | 9/10 | 3919 days | 1% |
| Mahr Svenja | 10/10 | 3919 days | 1% |
| Konrad Ullmann | 9/10 | 3922 days | 1% |
| Lukas Lehmeyer | 9/10 | 3922 days | 1% |
| Friederike Kranzin | 10/10 | 3923 days | 1% |
| Sarah | 7/10 | 3924 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 3925 days | 1% |
| Jennifer Garner | 10/10 | 3929 days | 1% |
| Emeline Brocard | 10/10 | 3930 days | 1% |
| Marvin Koever | 9/10 | 3930 days | 1% |
| Luisa Bach | 10/10 | 3932 days | 1% |
| Klaus Petersen | 8/10 | 3934 days | 1% |
| Alex Sheldon | 9/10 | 3941 days | 1% |
| Piotr Jurkowski | 10/10 | 3960 days | 1% |
| Anne Collet | 9/10 | 3968 days | 1% |
| Evian Bolz | 7/10 | 3973 days | 1% |
| Chen Levin | 8/10 | 3973 days | 1% |
| nimrod yaron | 10/10 | 3974 days | 1% |
| Pioter Jurkowski | 10/10 | 3975 days | 1% |
| Alex Artigues | 8/10 | 3978 days | 1% |
| Brian | 6/10 | 4067 days | 1% |
| Mark Hayes | 10/10 | 4096 days | 1% |
| Anton Thisted | 9/10 | 4248 days | 0% |
| Josefine Sjodin | 9/10 | 4248 days | 0% |
| Katie Fleck | 9/10 | 4248 days | 0% |
| FlyingKiwiGirl | 8/10 | 4250 days | 0% |
| Mark Faulk | 8/10 | 4250 days | 0% |
| Iban Dupont | 7/10 | 4264 days | 0% |
| Guillaume Boudrand | 8/10 | 4264 days | 0% |
| Lorraine Doyle | 6/10 | 4267 days | 0% |
| Sean Hurley | 5/10 | 4267 days | 0% |
| LiseMarie Leger | 9/10 | 4271 days | 0% |
| Jeremy Eng | 7/10 | 4281 days | 0% |
| Stephanie Belanger | 10/10 | 4284 days | 0% |
| Brendon Furney | 10/10 | 4285 days | 0% |
| Sebastian | 7/10 | 4285 days | 0% |
| Selina Lott | 8/10 | 4285 days | 0% |
| Annika | 5/10 | 4285 days | 0% |
| Fabian | 8/10 | 4285 days | 0% |
| Jonas Herrmann | 5/10 | 4285 days | 0% |
| Missy and Chaz | 8/10 | 4291 days | 0% |
| Neele & Philipp | 5/10 | 4291 days | 0% |
| Fabian Koitka | 7/10 | 4301 days | 0% |
| Jill Fischer | 10/10 | 4309 days | 0% |
| Christina Rodewald | 9/10 | 4314 days | 0% |
| Andre and Marina | 9/10 | 4314 days | 0% |
| Jo Sutton | 9/10 | 4340 days | 0% |
| Lauret Stulemeyer | 9/10 | 4359 days | 0% |
| Aurelie Morin | 8/10 | 4362 days | 0% |
| Paul Lawrence | 7/10 | 4369 days | 0% |
| Andreas and Christine and Nora Busch | 10/10 | 4370 days | 0% |
| Doan | 10/10 | 4376 days | 0% |
| Milena Heinrich | 10/10 | 4377 days | 0% |
| Faassen | 9/10 | 4379 days | 0% |
| Julie Lamart | 9/10 | 4380 days | 1% |
| Henzen | 8/10 | 4380 days | 1% |
| Eric and Jen Popma | 9/10 | 4381 days | 1% |
| suemax | 10/10 | 4615 days | 1% |
| Jonathan Tuthill | 9/10 | 4631 days | 1% |
| Heiner Reinecke | 10/10 | 4638 days | 1% |
| Jens Moller | 7/10 | 4639 days | 1% |
| Chris Sylvia | 9/10 | 4639 days | 1% |
| Selwindt | 9/10 | 4640 days | 1% |
| Michael Touzer | 8/10 | 4641 days | 1% |
| A Ormsby | 8/10 | 4643 days | 1% |
| Jaroslav Gajdos | 8/10 | 4649 days | 1% |
| Carolin Haas | 7/10 | 4656 days | 1% |
| Thomas | 10/10 | 4657 days | 1% |
| Peter Dellen | 8/10 | 4658 days | 1% |
| Tom Pratt | 9/10 | 4658 days | 1% |
| Elise Violet | 8/10 | 4659 days | 1% |
| Eline Vakentijn | 8/10 | 4660 days | 1% |
| Lepied | 8/10 | 4662 days | 1% |
| Slangen | 8/10 | 4668 days | 1% |
| Samplonius | 9/10 | 4670 days | 1% |
| Guillaume Milcent | 9/10 | 4672 days | 1% |
| Roberto Hallblom | 8/10 | 4673 days | 1% |
| Mike1952 | 7/10 | 4675 days | 1% |
| Sandy & Michaela | 8/10 | 4688 days | 1% |
| CMJ | 8/10 | 4706 days | 1% |
| Nick Selzler | 9/10 | 4720 days | 1% |
| Manuela Zimmerti | 7/10 | 4738 days | 1% |
| Robert Carswell | 7/10 | 4743 days | 1% |
| Steve Neilson | 10/10 | 4744 days | 1% |
| Natascha & Greg | 8/10 | 4749 days | 1% |
| Andy Lever | 10/10 | 4752 days | 1% |
| Waldemar Schuler | 9/10 | 4753 days | 1% |
| Rudy Witt | 9/10 | 4753 days | 1% |
| JadesWorld | 8/10 | 4767 days | 1% |
| Max Grimmeiss | 8/10 | 4950 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 4980 days | 1% |
| Julie Norton | 10/10 | 4982 days | 1% |
| Lindsey Clough | 8/10 | 4990 days | 1% |
| Knapen | 4/10 | 4992 days | 1% |
| Andreas Blessing | 10/10 | 4992 days | 1% |
| Franzi & Tobi | 10/10 | 4992 days | 1% |
| Boehmer | 6/10 | 4996 days | 1% |
| Nicola Thackray | 10/10 | 4999 days | 1% |
| Wheeler | 8/10 | 5001 days | 1% |
| Andy Johnson | 9/10 | 5003 days | 1% |
| Kari Tervo | 4/10 | 5004 days | 1% |
| Katy Bourne | 9/10 | 5006 days | 1% |
| Roman & Esther | 10/10 | 5009 days | 1% |
| Lauren McKeone | 4/10 | 5010 days | 1% |
| Alan Munday | 9/10 | 5010 days | 1% |
| S and A Koehue | 10/10 | 5012 days | 1% |
| Mirka Tinterova | 9/10 | 5014 days | 1% |
| Anne | 10/10 | 5014 days | 1% |
| Claudio | 10/10 | 5018 days | 1% |
| H Hensen | 7/10 | 5026 days | 1% |
| Selina Mueller | 10/10 | 5026 days | 1% |
| Birgette Weiner | 7/10 | 5026 days | 1% |
| Valerie | 10/10 | 5026 days | 1% |
| Tayler Gray | 9/10 | 5027 days | 1% |
| Mike | 9/10 | 5028 days | 1% |
| Luise Jaeger | 5/10 | 5030 days | 1% |
| David | 9/10 | 5030 days | 1% |
| Jessie Currie | 3/10 | 5031 days | 1% |
| Jonathon Heaney | 7/10 | 5033 days | 1% |
| Sue & Graham Mullin | 9/10 | 5035 days | 1% |
| Elinor Bell | 9/10 | 5035 days | 1% |
| Brandt | 9/10 | 5037 days | 1% |
| penz | 9/10 | 5254 days | 1% |
| Gea Middelbos | 10/10 | 5308 days | 1% |
| David | 8/10 | 5309 days | 1% |
| joycevanb | 9/10 | 5315 days | 1% |
| heather Cardinal | 8/10 | 5331 days | 1% |
| Bjorn Sall | 6/10 | 5358 days | 1% |
| Brian Bishop | 10/10 | 5363 days | 1% |
| Silke Seemann | 8/10 | 5368 days | 1% |
| Matilda Hansson | 9/10 | 5368 days | 1% |
| Mark and Natasha UK | 8/10 | 5379 days | 1% |
| Kay Beaumont | 8/10 | 5379 days | 1% |
| David Milner | 9/10 | 5383 days | 1% |
| Gail Mckinstry | 7/10 | 5383 days | 1% |
| Elisabeth Egerup | 10/10 | 5384 days | 1% |
| Mike Brunt | 10/10 | 5385 days | 1% |
| Wolfgang Engelke | 10/10 | 5386 days | 1% |
| Peter Koeck | 10/10 | 5386 days | 1% |
| Sue Bennett | 9/10 | 5387 days | 1% |
| Will Jemma | 10/10 | 5390 days | 1% |
| Fam Leinden | 8/10 | 5399 days | 1% |
| Mick Thexton | 8/10 | 5400 days | 1% |
| Arne van Schol | 8/10 | 5401 days | 1% |
| Wim Van Gastel | 9/10 | 5403 days | 1% |
| Sebastien Briant | 8/10 | 5404 days | 1% |
| Ines Diana | 10/10 | 5404 days | 1% |
| Pizzanelli | 7/10 | 5404 days | 1% |
| Jakob Jurgen | 8/10 | 5419 days | 1% |
| Beute Hjel | 10/10 | 5421 days | 1% |
| Sabine Locker | 8/10 | 5421 days | 1% |
| deanlaw | 10/10 | 5450 days | 1% |
| menzel | 9/10 | 5450 days | 1% |
| ursinab | 9/10 | 5451 days | 1% |
| friasj | 10/10 | 5451 days | 1% |
| Lynn Maguire | 10/10 | 5453 days | 1% |
| jameswhite | 10/10 | 5459 days | 1% |
| gereldineb | 9/10 | 5461 days | 1% |
| asiacritics | 10/10 | 5467 days | 1% |
| Sandra M | 9/10 | 5469 days | 1% |
| Tim Beuzeval | 9/10 | 5474 days | 1% |
| Christy | 9/10 | 5477 days | 1% |
| Rebecca Jenner | 9/10 | 5478 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5478 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5490 days | 1% |
| Wim Put | 8/10 | 5493 days | 1% |
| Karen Fisher | 9/10 | 5493 days | 1% |
| CarinaB1 | 10/10 | 5694 days | 1% |
| BryonyS | 10/10 | 5698 days | 1% |
| BouterG | 9/10 | 5707 days | 1% |
| Arjan Muis | 8/10 | 5713 days | 1% |
| Mikey | 9/10 | 5716 days | 1% |
| Viktoria Stoffel | 10/10 | 5718 days | 1% |
| Falk | 9/10 | 5727 days | 1% |
| WiebkeS | 10/10 | 5727 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.