Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 111 days | 49% |
| Travel1 | 9/10 | 356 days | 100% |
| Himanshu Jaswal | 10/10 | 600 days | 87% |
| Mike | 3/10 | 2242 days | 2% |
| Edward Lowe | 4/10 | 2334 days | 3% |
| Patricio Vidal | 10/10 | 2426 days | 4% |
| Jeny Smolders | 10/10 | 2675 days | 4% |
| Elli | 5/10 | 2985 days | 2% |
| Carina Weber | 5/10 | 2987 days | 2% |
| David | 10/10 | 2990 days | 3% |
| Gretha | 9/10 | 2992 days | 3% |
| May | 4/10 | 3015 days | 2% |
| Rik van der Niet | 6/10 | 3017 days | 2% |
| Lea Celerier | 8/10 | 3043 days | 3% |
| Leigh Dodds | 8/10 | 3060 days | 3% |
| Elizabeth Braidotti | 9/10 | 3100 days | 3% |
| Bernd Muller | 9/10 | 3227 days | 2% |
| Jana Ebelina | 9/10 | 3231 days | 2% |
| Celina | 8/10 | 3231 days | 2% |
| Alberto | 8/10 | 3245 days | 2% |
| Camilla Geert | 4/10 | 3258 days | 2% |
| Bas Marinus | 9/10 | 3262 days | 2% |
| Virginia Saez | 7/10 | 3266 days | 2% |
| Philipp | 3/10 | 3267 days | 1% |
| Matthew Palmer | 7/10 | 3268 days | 2% |
| Andre | 8/10 | 3270 days | 2% |
| Sybille | 8/10 | 3270 days | 2% |
| Stefan Hahn | 6/10 | 3275 days | 2% |
| Manibod Vannaphone | 8/10 | 3275 days | 2% |
| Alex Schott | 10/10 | 3278 days | 2% |
| Matias Santos | 5/10 | 3284 days | 2% |
| Ruben Toorwe | 7/10 | 3284 days | 2% |
| Pablo Garcia | 10/10 | 3285 days | 2% |
| Boukje Diijkstra | 9/10 | 3286 days | 2% |
| Aaron Stalley | 3/10 | 3286 days | 1% |
| Clement Delrue | 7/10 | 3290 days | 2% |
| Theo Pargemin | 8/10 | 3290 days | 2% |
| Floren Hoenschler | 7/10 | 3292 days | 2% |
| Johannes Koch | 7/10 | 3292 days | 2% |
| Feline Herbst | 9/10 | 3294 days | 2% |
| Dawn Howard | 7/10 | 3295 days | 2% |
| Verena | 7/10 | 3296 days | 2% |
| Jakub Ira | 7/10 | 3298 days | 2% |
| Michal Putnar | 10/10 | 3298 days | 2% |
| Ales Bronec | 10/10 | 3298 days | 2% |
| Aneta Hambergeroua | 7/10 | 3298 days | 2% |
| Patrick Veber | 4/10 | 3298 days | 2% |
| Megan Lenox | 9/10 | 3300 days | 2% |
| Briony | 5/10 | 3307 days | 2% |
| David Schelensky | 7/10 | 3307 days | 2% |
| Theresa Huelk | 5/10 | 3314 days | 2% |
| Eric Hertort | 10/10 | 3315 days | 2% |
| Christian Meyer | 10/10 | 3315 days | 2% |
| Miriam Hack | 8/10 | 3320 days | 2% |
| Livia and Dave | 7/10 | 3324 days | 2% |
| Rafaella | 8/10 | 3350 days | 2% |
| Sebastian and Susanna | 6/10 | 3364 days | 2% |
| Jessica and Leonie | 7/10 | 3365 days | 2% |
| Fabienne Strobel | 10/10 | 3370 days | 2% |
| Julia Waenninger | 7/10 | 3377 days | 2% |
| Jan B | 6/10 | 3378 days | 2% |
| Dan | 10/10 | 3389 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3398 days | 2% |
| Richard Thompson | 9/10 | 3430 days | 2% |
| Emma Keegan | 7/10 | 3613 days | 2% |
| Elisabeth Ringswandl | 8/10 | 3632 days | 2% |
| Thomas Haslbeck | 7/10 | 3632 days | 1% |
| Stuart Cook | 10/10 | 3633 days | 2% |
| Daniela Wall | 8/10 | 3633 days | 2% |
| Carmen | 10/10 | 3634 days | 2% |
| Jade Cownley | 10/10 | 3657 days | 2% |
| Martha Taatz | 10/10 | 3678 days | 1% |
| Maria Ulitzsch | 10/10 | 3719 days | 1% |
| Antoine Lerin | 7/10 | 3726 days | 1% |
| isabel Zander | 10/10 | 3977 days | 1% |
| Franz Birkefeld | 10/10 | 3988 days | 1% |
| Rainer | 8/10 | 4002 days | 1% |
| Laura | 9/10 | 4003 days | 1% |
| Phil Bromby | 10/10 | 4006 days | 1% |
| Joanna Mulcahy | 10/10 | 4006 days | 1% |
| Hirsch Svenja | 9/10 | 4012 days | 1% |
| Mahr Svenja | 10/10 | 4012 days | 1% |
| Konrad Ullmann | 9/10 | 4015 days | 1% |
| Lukas Lehmeyer | 9/10 | 4015 days | 1% |
| Friederike Kranzin | 10/10 | 4016 days | 1% |
| Sarah | 7/10 | 4017 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4018 days | 1% |
| Jennifer Garner | 10/10 | 4022 days | 1% |
| Emeline Brocard | 10/10 | 4023 days | 1% |
| Marvin Koever | 9/10 | 4023 days | 1% |
| Luisa Bach | 10/10 | 4025 days | 1% |
| Klaus Petersen | 8/10 | 4027 days | 1% |
| Alex Sheldon | 9/10 | 4034 days | 1% |
| Piotr Jurkowski | 10/10 | 4053 days | 1% |
| Anne Collet | 9/10 | 4061 days | 1% |
| Evian Bolz | 7/10 | 4066 days | 1% |
| Chen Levin | 8/10 | 4066 days | 1% |
| nimrod yaron | 10/10 | 4067 days | 1% |
| Pioter Jurkowski | 10/10 | 4068 days | 1% |
| Alex Artigues | 8/10 | 4071 days | 1% |
| Brian | 6/10 | 4160 days | 0% |
| Mark Hayes | 10/10 | 4190 days | 0% |
| Anton Thisted | 9/10 | 4341 days | 0% |
| Josefine Sjodin | 9/10 | 4341 days | 0% |
| Katie Fleck | 9/10 | 4341 days | 0% |
| FlyingKiwiGirl | 8/10 | 4343 days | 0% |
| Mark Faulk | 8/10 | 4343 days | 0% |
| Iban Dupont | 7/10 | 4357 days | 0% |
| Guillaume Boudrand | 8/10 | 4357 days | 0% |
| Lorraine Doyle | 6/10 | 4360 days | 0% |
| Sean Hurley | 5/10 | 4360 days | 0% |
| LiseMarie Leger | 9/10 | 4364 days | 0% |
| Jeremy Eng | 7/10 | 4374 days | 0% |
| Stephanie Belanger | 10/10 | 4377 days | 0% |
| Brendon Furney | 10/10 | 4378 days | 0% |
| Sebastian | 7/10 | 4378 days | 0% |
| Selina Lott | 8/10 | 4378 days | 0% |
| Annika | 5/10 | 4378 days | 0% |
| Fabian | 8/10 | 4378 days | 0% |
| Jonas Herrmann | 5/10 | 4378 days | 0% |
| Missy and Chaz | 8/10 | 4384 days | 1% |
| Neele & Philipp | 5/10 | 4384 days | 1% |
| Fabian Koitka | 7/10 | 4394 days | 1% |
| Jill Fischer | 10/10 | 4402 days | 1% |
| Christina Rodewald | 9/10 | 4407 days | 1% |
| Andre and Marina | 9/10 | 4407 days | 1% |
| Jo Sutton | 9/10 | 4433 days | 1% |
| Lauret Stulemeyer | 9/10 | 4452 days | 1% |
| Aurelie Morin | 8/10 | 4455 days | 1% |
| Paul Lawrence | 7/10 | 4462 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4463 days | 1% |
| Doan | 10/10 | 4469 days | 1% |
| Milena Heinrich | 10/10 | 4470 days | 1% |
| Faassen | 9/10 | 4472 days | 1% |
| Julie Lamart | 9/10 | 4473 days | 1% |
| Henzen | 8/10 | 4473 days | 1% |
| Eric and Jen Popma | 9/10 | 4474 days | 1% |
| suemax | 10/10 | 4708 days | 1% |
| Jonathan Tuthill | 9/10 | 4724 days | 1% |
| Heiner Reinecke | 10/10 | 4731 days | 1% |
| Jens Moller | 7/10 | 4732 days | 1% |
| Chris Sylvia | 9/10 | 4732 days | 1% |
| Selwindt | 9/10 | 4733 days | 1% |
| Michael Touzer | 8/10 | 4734 days | 1% |
| A Ormsby | 8/10 | 4736 days | 1% |
| Jaroslav Gajdos | 8/10 | 4742 days | 1% |
| Carolin Haas | 7/10 | 4749 days | 1% |
| Thomas | 10/10 | 4750 days | 1% |
| Peter Dellen | 8/10 | 4751 days | 1% |
| Tom Pratt | 9/10 | 4751 days | 1% |
| Elise Violet | 8/10 | 4752 days | 1% |
| Eline Vakentijn | 8/10 | 4753 days | 1% |
| Lepied | 8/10 | 4755 days | 1% |
| Slangen | 8/10 | 4761 days | 1% |
| Samplonius | 9/10 | 4763 days | 1% |
| Guillaume Milcent | 9/10 | 4765 days | 1% |
| Roberto Hallblom | 8/10 | 4766 days | 1% |
| Mike1952 | 7/10 | 4768 days | 1% |
| Sandy & Michaela | 8/10 | 4781 days | 1% |
| CMJ | 8/10 | 4799 days | 1% |
| Nick Selzler | 9/10 | 4813 days | 1% |
| Manuela Zimmerti | 7/10 | 4831 days | 1% |
| Robert Carswell | 7/10 | 4836 days | 1% |
| Steve Neilson | 10/10 | 4837 days | 1% |
| Natascha & Greg | 8/10 | 4842 days | 1% |
| Andy Lever | 10/10 | 4845 days | 1% |
| Waldemar Schuler | 9/10 | 4846 days | 1% |
| Rudy Witt | 9/10 | 4846 days | 1% |
| JadesWorld | 8/10 | 4860 days | 1% |
| Max Grimmeiss | 8/10 | 5044 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5073 days | 1% |
| Julie Norton | 10/10 | 5075 days | 1% |
| Lindsey Clough | 8/10 | 5083 days | 1% |
| Knapen | 4/10 | 5085 days | 1% |
| Andreas Blessing | 10/10 | 5085 days | 1% |
| Franzi & Tobi | 10/10 | 5085 days | 1% |
| Boehmer | 6/10 | 5089 days | 1% |
| Nicola Thackray | 10/10 | 5092 days | 1% |
| Wheeler | 8/10 | 5094 days | 1% |
| Andy Johnson | 9/10 | 5096 days | 1% |
| Kari Tervo | 4/10 | 5097 days | 1% |
| Katy Bourne | 9/10 | 5099 days | 1% |
| Roman & Esther | 10/10 | 5102 days | 1% |
| Lauren McKeone | 4/10 | 5103 days | 1% |
| Alan Munday | 9/10 | 5103 days | 1% |
| S and A Koehue | 10/10 | 5105 days | 1% |
| Mirka Tinterova | 9/10 | 5107 days | 1% |
| Anne | 10/10 | 5107 days | 1% |
| Claudio | 10/10 | 5111 days | 1% |
| H Hensen | 7/10 | 5119 days | 1% |
| Selina Mueller | 10/10 | 5119 days | 1% |
| Birgette Weiner | 7/10 | 5119 days | 1% |
| Valerie | 10/10 | 5119 days | 1% |
| Tayler Gray | 9/10 | 5120 days | 1% |
| Mike | 9/10 | 5121 days | 1% |
| Luise Jaeger | 5/10 | 5123 days | 1% |
| David | 9/10 | 5123 days | 1% |
| Jessie Currie | 3/10 | 5124 days | 1% |
| Jonathon Heaney | 7/10 | 5126 days | 1% |
| Sue & Graham Mullin | 9/10 | 5128 days | 1% |
| Elinor Bell | 9/10 | 5128 days | 1% |
| Brandt | 9/10 | 5130 days | 1% |
| penz | 9/10 | 5348 days | 1% |
| Gea Middelbos | 10/10 | 5402 days | 1% |
| David | 8/10 | 5403 days | 1% |
| joycevanb | 9/10 | 5409 days | 1% |
| heather Cardinal | 8/10 | 5425 days | 1% |
| Bjorn Sall | 6/10 | 5451 days | 1% |
| Brian Bishop | 10/10 | 5456 days | 1% |
| Silke Seemann | 8/10 | 5461 days | 1% |
| Matilda Hansson | 9/10 | 5461 days | 1% |
| Mark and Natasha UK | 8/10 | 5472 days | 1% |
| Kay Beaumont | 8/10 | 5472 days | 1% |
| David Milner | 9/10 | 5476 days | 1% |
| Gail Mckinstry | 7/10 | 5476 days | 1% |
| Elisabeth Egerup | 10/10 | 5477 days | 1% |
| Mike Brunt | 10/10 | 5478 days | 1% |
| Wolfgang Engelke | 10/10 | 5479 days | 1% |
| Peter Koeck | 10/10 | 5479 days | 1% |
| Sue Bennett | 9/10 | 5480 days | 1% |
| Will Jemma | 10/10 | 5483 days | 1% |
| Fam Leinden | 8/10 | 5492 days | 1% |
| Mick Thexton | 8/10 | 5493 days | 1% |
| Arne van Schol | 8/10 | 5494 days | 1% |
| Wim Van Gastel | 9/10 | 5496 days | 1% |
| Sebastien Briant | 8/10 | 5497 days | 1% |
| Ines Diana | 10/10 | 5497 days | 1% |
| Pizzanelli | 7/10 | 5497 days | 1% |
| Jakob Jurgen | 8/10 | 5512 days | 1% |
| Beute Hjel | 10/10 | 5514 days | 1% |
| Sabine Locker | 8/10 | 5514 days | 1% |
| deanlaw | 10/10 | 5543 days | 1% |
| menzel | 9/10 | 5543 days | 1% |
| ursinab | 9/10 | 5544 days | 1% |
| friasj | 10/10 | 5544 days | 1% |
| Lynn Maguire | 10/10 | 5546 days | 1% |
| jameswhite | 10/10 | 5552 days | 1% |
| gereldineb | 9/10 | 5554 days | 1% |
| asiacritics | 10/10 | 5560 days | 1% |
| Sandra M | 9/10 | 5562 days | 1% |
| Tim Beuzeval | 9/10 | 5567 days | 1% |
| Christy | 9/10 | 5570 days | 1% |
| Rebecca Jenner | 9/10 | 5571 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5571 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5583 days | 1% |
| Wim Put | 8/10 | 5586 days | 1% |
| Karen Fisher | 9/10 | 5586 days | 1% |
| CarinaB1 | 10/10 | 5788 days | 1% |
| BryonyS | 10/10 | 5792 days | 1% |
| BouterG | 9/10 | 5800 days | 1% |
| Arjan Muis | 8/10 | 5806 days | 1% |
| Mikey | 9/10 | 5809 days | 1% |
| Viktoria Stoffel | 10/10 | 5811 days | 1% |
| Falk | 9/10 | 5820 days | 1% |
| WiebkeS | 10/10 | 5820 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.