Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 56 days | 48% |
| Travel1 | 9/10 | 301 days | 100% |
| Himanshu Jaswal | 10/10 | 544 days | 89% |
| Mike | 3/10 | 2187 days | 2% |
| Edward Lowe | 4/10 | 2279 days | 3% |
| Patricio Vidal | 10/10 | 2370 days | 4% |
| Jeny Smolders | 10/10 | 2620 days | 4% |
| Elli | 5/10 | 2930 days | 2% |
| Carina Weber | 5/10 | 2932 days | 2% |
| David | 10/10 | 2935 days | 3% |
| Gretha | 9/10 | 2937 days | 3% |
| May | 4/10 | 2960 days | 2% |
| Rik van der Niet | 6/10 | 2962 days | 3% |
| Lea Celerier | 8/10 | 2988 days | 3% |
| Leigh Dodds | 8/10 | 3005 days | 3% |
| Elizabeth Braidotti | 9/10 | 3044 days | 3% |
| Bernd Muller | 9/10 | 3171 days | 2% |
| Jana Ebelina | 9/10 | 3175 days | 2% |
| Celina | 8/10 | 3175 days | 2% |
| Alberto | 8/10 | 3190 days | 2% |
| Camilla Geert | 4/10 | 3203 days | 2% |
| Bas Marinus | 9/10 | 3207 days | 2% |
| Virginia Saez | 7/10 | 3211 days | 2% |
| Philipp | 3/10 | 3212 days | 1% |
| Matthew Palmer | 7/10 | 3213 days | 2% |
| Andre | 8/10 | 3215 days | 2% |
| Sybille | 8/10 | 3215 days | 2% |
| Stefan Hahn | 6/10 | 3220 days | 2% |
| Manibod Vannaphone | 8/10 | 3220 days | 2% |
| Alex Schott | 10/10 | 3223 days | 2% |
| Matias Santos | 5/10 | 3229 days | 2% |
| Ruben Toorwe | 7/10 | 3229 days | 2% |
| Pablo Garcia | 10/10 | 3230 days | 2% |
| Boukje Diijkstra | 9/10 | 3231 days | 2% |
| Aaron Stalley | 3/10 | 3231 days | 1% |
| Clement Delrue | 7/10 | 3235 days | 2% |
| Theo Pargemin | 8/10 | 3235 days | 2% |
| Floren Hoenschler | 7/10 | 3237 days | 2% |
| Johannes Koch | 7/10 | 3237 days | 2% |
| Feline Herbst | 9/10 | 3239 days | 2% |
| Dawn Howard | 7/10 | 3240 days | 2% |
| Verena | 7/10 | 3241 days | 2% |
| Jakub Ira | 7/10 | 3243 days | 2% |
| Michal Putnar | 10/10 | 3243 days | 2% |
| Ales Bronec | 10/10 | 3243 days | 2% |
| Aneta Hambergeroua | 7/10 | 3243 days | 2% |
| Patrick Veber | 4/10 | 3243 days | 2% |
| Megan Lenox | 9/10 | 3245 days | 2% |
| Briony | 5/10 | 3252 days | 2% |
| David Schelensky | 7/10 | 3252 days | 2% |
| Theresa Huelk | 5/10 | 3259 days | 2% |
| Eric Hertort | 10/10 | 3260 days | 2% |
| Christian Meyer | 10/10 | 3260 days | 2% |
| Miriam Hack | 8/10 | 3265 days | 2% |
| Livia and Dave | 7/10 | 3269 days | 2% |
| Rafaella | 8/10 | 3295 days | 2% |
| Sebastian and Susanna | 6/10 | 3309 days | 2% |
| Jessica and Leonie | 7/10 | 3310 days | 2% |
| Fabienne Strobel | 10/10 | 3315 days | 2% |
| Julia Waenninger | 7/10 | 3322 days | 2% |
| Jan B | 6/10 | 3323 days | 2% |
| Dan | 10/10 | 3334 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3343 days | 2% |
| Richard Thompson | 9/10 | 3375 days | 2% |
| Emma Keegan | 7/10 | 3557 days | 2% |
| Elisabeth Ringswandl | 8/10 | 3577 days | 2% |
| Thomas Haslbeck | 7/10 | 3577 days | 2% |
| Stuart Cook | 10/10 | 3578 days | 2% |
| Daniela Wall | 8/10 | 3578 days | 2% |
| Carmen | 10/10 | 3579 days | 2% |
| Jade Cownley | 10/10 | 3602 days | 2% |
| Martha Taatz | 10/10 | 3623 days | 2% |
| Maria Ulitzsch | 10/10 | 3664 days | 1% |
| Antoine Lerin | 7/10 | 3671 days | 1% |
| isabel Zander | 10/10 | 3922 days | 1% |
| Franz Birkefeld | 10/10 | 3933 days | 1% |
| Rainer | 8/10 | 3947 days | 1% |
| Laura | 9/10 | 3948 days | 1% |
| Phil Bromby | 10/10 | 3951 days | 1% |
| Joanna Mulcahy | 10/10 | 3951 days | 1% |
| Hirsch Svenja | 9/10 | 3957 days | 1% |
| Mahr Svenja | 10/10 | 3957 days | 1% |
| Konrad Ullmann | 9/10 | 3960 days | 1% |
| Lukas Lehmeyer | 9/10 | 3960 days | 1% |
| Friederike Kranzin | 10/10 | 3961 days | 1% |
| Sarah | 7/10 | 3962 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 3963 days | 1% |
| Jennifer Garner | 10/10 | 3967 days | 1% |
| Emeline Brocard | 10/10 | 3968 days | 1% |
| Marvin Koever | 9/10 | 3968 days | 1% |
| Luisa Bach | 10/10 | 3970 days | 1% |
| Klaus Petersen | 8/10 | 3972 days | 1% |
| Alex Sheldon | 9/10 | 3979 days | 1% |
| Piotr Jurkowski | 10/10 | 3998 days | 1% |
| Anne Collet | 9/10 | 4006 days | 1% |
| Evian Bolz | 7/10 | 4011 days | 1% |
| Chen Levin | 8/10 | 4011 days | 1% |
| nimrod yaron | 10/10 | 4012 days | 1% |
| Pioter Jurkowski | 10/10 | 4013 days | 1% |
| Alex Artigues | 8/10 | 4016 days | 1% |
| Brian | 6/10 | 4105 days | 0% |
| Mark Hayes | 10/10 | 4134 days | 1% |
| Anton Thisted | 9/10 | 4286 days | 0% |
| Josefine Sjodin | 9/10 | 4286 days | 0% |
| Katie Fleck | 9/10 | 4286 days | 0% |
| FlyingKiwiGirl | 8/10 | 4288 days | 0% |
| Mark Faulk | 8/10 | 4288 days | 0% |
| Iban Dupont | 7/10 | 4302 days | 0% |
| Guillaume Boudrand | 8/10 | 4302 days | 0% |
| Lorraine Doyle | 6/10 | 4305 days | 0% |
| Sean Hurley | 5/10 | 4305 days | 0% |
| LiseMarie Leger | 9/10 | 4309 days | 0% |
| Jeremy Eng | 7/10 | 4319 days | 0% |
| Stephanie Belanger | 10/10 | 4322 days | 0% |
| Brendon Furney | 10/10 | 4323 days | 0% |
| Sebastian | 7/10 | 4323 days | 0% |
| Selina Lott | 8/10 | 4323 days | 0% |
| Annika | 5/10 | 4323 days | 0% |
| Fabian | 8/10 | 4323 days | 0% |
| Jonas Herrmann | 5/10 | 4323 days | 0% |
| Missy and Chaz | 8/10 | 4329 days | 0% |
| Neele & Philipp | 5/10 | 4329 days | 0% |
| Fabian Koitka | 7/10 | 4339 days | 0% |
| Jill Fischer | 10/10 | 4347 days | 0% |
| Christina Rodewald | 9/10 | 4352 days | 0% |
| Andre and Marina | 9/10 | 4352 days | 0% |
| Jo Sutton | 9/10 | 4378 days | 0% |
| Lauret Stulemeyer | 9/10 | 4397 days | 1% |
| Aurelie Morin | 8/10 | 4400 days | 1% |
| Paul Lawrence | 7/10 | 4407 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4408 days | 1% |
| Doan | 10/10 | 4414 days | 1% |
| Milena Heinrich | 10/10 | 4415 days | 1% |
| Faassen | 9/10 | 4417 days | 1% |
| Julie Lamart | 9/10 | 4418 days | 1% |
| Henzen | 8/10 | 4418 days | 1% |
| Eric and Jen Popma | 9/10 | 4419 days | 1% |
| suemax | 10/10 | 4653 days | 1% |
| Jonathan Tuthill | 9/10 | 4669 days | 1% |
| Heiner Reinecke | 10/10 | 4676 days | 1% |
| Jens Moller | 7/10 | 4677 days | 1% |
| Chris Sylvia | 9/10 | 4677 days | 1% |
| Selwindt | 9/10 | 4678 days | 1% |
| Michael Touzer | 8/10 | 4679 days | 1% |
| A Ormsby | 8/10 | 4681 days | 1% |
| Jaroslav Gajdos | 8/10 | 4687 days | 1% |
| Carolin Haas | 7/10 | 4694 days | 1% |
| Thomas | 10/10 | 4695 days | 1% |
| Peter Dellen | 8/10 | 4696 days | 1% |
| Tom Pratt | 9/10 | 4696 days | 1% |
| Elise Violet | 8/10 | 4697 days | 1% |
| Eline Vakentijn | 8/10 | 4698 days | 1% |
| Lepied | 8/10 | 4700 days | 1% |
| Slangen | 8/10 | 4706 days | 1% |
| Samplonius | 9/10 | 4708 days | 1% |
| Guillaume Milcent | 9/10 | 4710 days | 1% |
| Roberto Hallblom | 8/10 | 4711 days | 1% |
| Mike1952 | 7/10 | 4713 days | 1% |
| Sandy & Michaela | 8/10 | 4726 days | 1% |
| CMJ | 8/10 | 4744 days | 1% |
| Nick Selzler | 9/10 | 4758 days | 1% |
| Manuela Zimmerti | 7/10 | 4776 days | 1% |
| Robert Carswell | 7/10 | 4781 days | 1% |
| Steve Neilson | 10/10 | 4782 days | 1% |
| Natascha & Greg | 8/10 | 4787 days | 1% |
| Andy Lever | 10/10 | 4790 days | 1% |
| Waldemar Schuler | 9/10 | 4791 days | 1% |
| Rudy Witt | 9/10 | 4791 days | 1% |
| JadesWorld | 8/10 | 4805 days | 1% |
| Max Grimmeiss | 8/10 | 4988 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5018 days | 1% |
| Julie Norton | 10/10 | 5020 days | 1% |
| Lindsey Clough | 8/10 | 5028 days | 1% |
| Knapen | 4/10 | 5030 days | 1% |
| Andreas Blessing | 10/10 | 5030 days | 1% |
| Franzi & Tobi | 10/10 | 5030 days | 1% |
| Boehmer | 6/10 | 5034 days | 1% |
| Nicola Thackray | 10/10 | 5037 days | 1% |
| Wheeler | 8/10 | 5039 days | 1% |
| Andy Johnson | 9/10 | 5041 days | 1% |
| Kari Tervo | 4/10 | 5042 days | 1% |
| Katy Bourne | 9/10 | 5044 days | 1% |
| Roman & Esther | 10/10 | 5047 days | 1% |
| Lauren McKeone | 4/10 | 5048 days | 1% |
| Alan Munday | 9/10 | 5048 days | 1% |
| S and A Koehue | 10/10 | 5050 days | 1% |
| Mirka Tinterova | 9/10 | 5052 days | 1% |
| Anne | 10/10 | 5052 days | 1% |
| Claudio | 10/10 | 5056 days | 1% |
| H Hensen | 7/10 | 5064 days | 1% |
| Selina Mueller | 10/10 | 5064 days | 1% |
| Birgette Weiner | 7/10 | 5064 days | 1% |
| Valerie | 10/10 | 5064 days | 1% |
| Tayler Gray | 9/10 | 5065 days | 1% |
| Mike | 9/10 | 5066 days | 1% |
| Luise Jaeger | 5/10 | 5068 days | 1% |
| David | 9/10 | 5068 days | 1% |
| Jessie Currie | 3/10 | 5069 days | 1% |
| Jonathon Heaney | 7/10 | 5071 days | 1% |
| Sue & Graham Mullin | 9/10 | 5073 days | 1% |
| Elinor Bell | 9/10 | 5073 days | 1% |
| Brandt | 9/10 | 5075 days | 1% |
| penz | 9/10 | 5292 days | 1% |
| Gea Middelbos | 10/10 | 5346 days | 1% |
| David | 8/10 | 5347 days | 1% |
| joycevanb | 9/10 | 5353 days | 1% |
| heather Cardinal | 8/10 | 5369 days | 1% |
| Bjorn Sall | 6/10 | 5396 days | 1% |
| Brian Bishop | 10/10 | 5401 days | 1% |
| Silke Seemann | 8/10 | 5406 days | 1% |
| Matilda Hansson | 9/10 | 5406 days | 1% |
| Mark and Natasha UK | 8/10 | 5417 days | 1% |
| Kay Beaumont | 8/10 | 5417 days | 1% |
| David Milner | 9/10 | 5421 days | 1% |
| Gail Mckinstry | 7/10 | 5421 days | 1% |
| Elisabeth Egerup | 10/10 | 5422 days | 1% |
| Mike Brunt | 10/10 | 5423 days | 1% |
| Wolfgang Engelke | 10/10 | 5424 days | 1% |
| Peter Koeck | 10/10 | 5424 days | 1% |
| Sue Bennett | 9/10 | 5425 days | 1% |
| Will Jemma | 10/10 | 5428 days | 1% |
| Fam Leinden | 8/10 | 5437 days | 1% |
| Mick Thexton | 8/10 | 5438 days | 1% |
| Arne van Schol | 8/10 | 5439 days | 1% |
| Wim Van Gastel | 9/10 | 5441 days | 1% |
| Sebastien Briant | 8/10 | 5442 days | 1% |
| Ines Diana | 10/10 | 5442 days | 1% |
| Pizzanelli | 7/10 | 5442 days | 1% |
| Jakob Jurgen | 8/10 | 5457 days | 1% |
| Beute Hjel | 10/10 | 5459 days | 1% |
| Sabine Locker | 8/10 | 5459 days | 1% |
| deanlaw | 10/10 | 5488 days | 1% |
| menzel | 9/10 | 5488 days | 1% |
| ursinab | 9/10 | 5489 days | 1% |
| friasj | 10/10 | 5489 days | 1% |
| Lynn Maguire | 10/10 | 5491 days | 1% |
| jameswhite | 10/10 | 5497 days | 1% |
| gereldineb | 9/10 | 5499 days | 1% |
| asiacritics | 10/10 | 5505 days | 1% |
| Sandra M | 9/10 | 5507 days | 1% |
| Tim Beuzeval | 9/10 | 5512 days | 1% |
| Christy | 9/10 | 5515 days | 1% |
| Rebecca Jenner | 9/10 | 5516 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5516 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5528 days | 1% |
| Wim Put | 8/10 | 5531 days | 1% |
| Karen Fisher | 9/10 | 5531 days | 1% |
| CarinaB1 | 10/10 | 5732 days | 1% |
| BryonyS | 10/10 | 5736 days | 1% |
| BouterG | 9/10 | 5745 days | 1% |
| Arjan Muis | 8/10 | 5751 days | 1% |
| Mikey | 9/10 | 5754 days | 1% |
| Viktoria Stoffel | 10/10 | 5756 days | 1% |
| Falk | 9/10 | 5765 days | 1% |
| WiebkeS | 10/10 | 5765 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.