Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 400 days | 55% |
| Travel1 | 9/10 | 645 days | 100% |
| Himanshu Jaswal | 10/10 | 889 days | 73% |
| Mike | 3/10 | 2531 days | 3% |
| Edward Lowe | 4/10 | 2623 days | 3% |
| Patricio Vidal | 10/10 | 2715 days | 4% |
| Jeny Smolders | 10/10 | 2964 days | 4% |
| Elli | 5/10 | 3274 days | 2% |
| Carina Weber | 5/10 | 3276 days | 2% |
| David | 10/10 | 3279 days | 3% |
| Gretha | 9/10 | 3281 days | 3% |
| May | 4/10 | 3304 days | 2% |
| Rik van der Niet | 6/10 | 3306 days | 2% |
| Lea Celerier | 8/10 | 3332 days | 3% |
| Leigh Dodds | 8/10 | 3349 days | 3% |
| Elizabeth Braidotti | 9/10 | 3389 days | 2% |
| Bernd Muller | 9/10 | 3516 days | 2% |
| Jana Ebelina | 9/10 | 3520 days | 2% |
| Celina | 8/10 | 3520 days | 2% |
| Alberto | 8/10 | 3534 days | 2% |
| Camilla Geert | 4/10 | 3547 days | 1% |
| Bas Marinus | 9/10 | 3551 days | 2% |
| Virginia Saez | 7/10 | 3555 days | 2% |
| Philipp | 3/10 | 3556 days | 1% |
| Matthew Palmer | 7/10 | 3557 days | 2% |
| Andre | 8/10 | 3559 days | 2% |
| Sybille | 8/10 | 3559 days | 2% |
| Stefan Hahn | 6/10 | 3564 days | 2% |
| Manibod Vannaphone | 8/10 | 3564 days | 2% |
| Alex Schott | 10/10 | 3567 days | 2% |
| Matias Santos | 5/10 | 3573 days | 2% |
| Ruben Toorwe | 7/10 | 3573 days | 2% |
| Pablo Garcia | 10/10 | 3574 days | 2% |
| Boukje Diijkstra | 9/10 | 3575 days | 2% |
| Aaron Stalley | 3/10 | 3575 days | 1% |
| Clement Delrue | 7/10 | 3579 days | 2% |
| Theo Pargemin | 8/10 | 3579 days | 2% |
| Floren Hoenschler | 7/10 | 3581 days | 2% |
| Johannes Koch | 7/10 | 3581 days | 2% |
| Feline Herbst | 9/10 | 3583 days | 2% |
| Dawn Howard | 7/10 | 3584 days | 2% |
| Verena | 7/10 | 3585 days | 2% |
| Jakub Ira | 7/10 | 3587 days | 2% |
| Michal Putnar | 10/10 | 3587 days | 2% |
| Ales Bronec | 10/10 | 3587 days | 2% |
| Aneta Hambergeroua | 7/10 | 3587 days | 2% |
| Patrick Veber | 4/10 | 3587 days | 1% |
| Megan Lenox | 9/10 | 3589 days | 2% |
| Briony | 5/10 | 3596 days | 1% |
| David Schelensky | 7/10 | 3596 days | 2% |
| Theresa Huelk | 5/10 | 3603 days | 1% |
| Eric Hertort | 10/10 | 3604 days | 2% |
| Christian Meyer | 10/10 | 3604 days | 2% |
| Miriam Hack | 8/10 | 3609 days | 2% |
| Livia and Dave | 7/10 | 3613 days | 2% |
| Rafaella | 8/10 | 3639 days | 2% |
| Sebastian and Susanna | 6/10 | 3653 days | 2% |
| Jessica and Leonie | 7/10 | 3654 days | 2% |
| Fabienne Strobel | 10/10 | 3659 days | 2% |
| Julia Waenninger | 7/10 | 3666 days | 2% |
| Jan B | 6/10 | 3667 days | 2% |
| Dan | 10/10 | 3678 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3687 days | 2% |
| Richard Thompson | 9/10 | 3719 days | 2% |
| Emma Keegan | 7/10 | 3901 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3921 days | 1% |
| Thomas Haslbeck | 7/10 | 3921 days | 1% |
| Stuart Cook | 10/10 | 3922 days | 1% |
| Daniela Wall | 8/10 | 3922 days | 1% |
| Carmen | 10/10 | 3923 days | 1% |
| Jade Cownley | 10/10 | 3946 days | 1% |
| Martha Taatz | 10/10 | 3967 days | 1% |
| Maria Ulitzsch | 10/10 | 4008 days | 1% |
| Antoine Lerin | 7/10 | 4015 days | 1% |
| isabel Zander | 10/10 | 4266 days | 0% |
| Franz Birkefeld | 10/10 | 4277 days | 0% |
| Rainer | 8/10 | 4291 days | 0% |
| Laura | 9/10 | 4292 days | 0% |
| Phil Bromby | 10/10 | 4295 days | 0% |
| Joanna Mulcahy | 10/10 | 4295 days | 0% |
| Hirsch Svenja | 9/10 | 4301 days | 0% |
| Mahr Svenja | 10/10 | 4301 days | 0% |
| Konrad Ullmann | 9/10 | 4304 days | 0% |
| Lukas Lehmeyer | 9/10 | 4304 days | 0% |
| Friederike Kranzin | 10/10 | 4305 days | 0% |
| Sarah | 7/10 | 4306 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4307 days | 0% |
| Jennifer Garner | 10/10 | 4311 days | 0% |
| Emeline Brocard | 10/10 | 4312 days | 0% |
| Marvin Koever | 9/10 | 4312 days | 0% |
| Luisa Bach | 10/10 | 4314 days | 0% |
| Klaus Petersen | 8/10 | 4316 days | 0% |
| Alex Sheldon | 9/10 | 4323 days | 0% |
| Piotr Jurkowski | 10/10 | 4342 days | 0% |
| Anne Collet | 9/10 | 4350 days | 0% |
| Evian Bolz | 7/10 | 4355 days | 0% |
| Chen Levin | 8/10 | 4355 days | 0% |
| nimrod yaron | 10/10 | 4356 days | 0% |
| Pioter Jurkowski | 10/10 | 4357 days | 0% |
| Alex Artigues | 8/10 | 4360 days | 0% |
| Brian | 6/10 | 4449 days | 1% |
| Mark Hayes | 10/10 | 4479 days | 1% |
| Anton Thisted | 9/10 | 4630 days | 1% |
| Josefine Sjodin | 9/10 | 4630 days | 1% |
| Katie Fleck | 9/10 | 4630 days | 1% |
| FlyingKiwiGirl | 8/10 | 4632 days | 1% |
| Mark Faulk | 8/10 | 4632 days | 1% |
| Iban Dupont | 7/10 | 4646 days | 1% |
| Guillaume Boudrand | 8/10 | 4646 days | 1% |
| Lorraine Doyle | 6/10 | 4649 days | 1% |
| Sean Hurley | 5/10 | 4649 days | 1% |
| LiseMarie Leger | 9/10 | 4653 days | 1% |
| Jeremy Eng | 7/10 | 4663 days | 1% |
| Stephanie Belanger | 10/10 | 4666 days | 1% |
| Brendon Furney | 10/10 | 4667 days | 1% |
| Sebastian | 7/10 | 4667 days | 1% |
| Selina Lott | 8/10 | 4667 days | 1% |
| Annika | 5/10 | 4667 days | 1% |
| Fabian | 8/10 | 4667 days | 1% |
| Jonas Herrmann | 5/10 | 4667 days | 1% |
| Missy and Chaz | 8/10 | 4673 days | 1% |
| Neele & Philipp | 5/10 | 4673 days | 1% |
| Fabian Koitka | 7/10 | 4683 days | 1% |
| Jill Fischer | 10/10 | 4691 days | 1% |
| Christina Rodewald | 9/10 | 4696 days | 1% |
| Andre and Marina | 9/10 | 4696 days | 1% |
| Jo Sutton | 9/10 | 4722 days | 1% |
| Lauret Stulemeyer | 9/10 | 4741 days | 1% |
| Aurelie Morin | 8/10 | 4744 days | 1% |
| Paul Lawrence | 7/10 | 4751 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4752 days | 1% |
| Doan | 10/10 | 4758 days | 1% |
| Milena Heinrich | 10/10 | 4759 days | 1% |
| Faassen | 9/10 | 4761 days | 1% |
| Julie Lamart | 9/10 | 4762 days | 1% |
| Henzen | 8/10 | 4762 days | 1% |
| Eric and Jen Popma | 9/10 | 4763 days | 1% |
| suemax | 10/10 | 4997 days | 1% |
| Jonathan Tuthill | 9/10 | 5013 days | 1% |
| Heiner Reinecke | 10/10 | 5020 days | 1% |
| Jens Moller | 7/10 | 5021 days | 1% |
| Chris Sylvia | 9/10 | 5021 days | 1% |
| Selwindt | 9/10 | 5022 days | 1% |
| Michael Touzer | 8/10 | 5023 days | 1% |
| A Ormsby | 8/10 | 5025 days | 1% |
| Jaroslav Gajdos | 8/10 | 5031 days | 1% |
| Carolin Haas | 7/10 | 5038 days | 1% |
| Thomas | 10/10 | 5039 days | 1% |
| Peter Dellen | 8/10 | 5040 days | 1% |
| Tom Pratt | 9/10 | 5040 days | 1% |
| Elise Violet | 8/10 | 5041 days | 1% |
| Eline Vakentijn | 8/10 | 5042 days | 1% |
| Lepied | 8/10 | 5044 days | 1% |
| Slangen | 8/10 | 5050 days | 1% |
| Samplonius | 9/10 | 5052 days | 1% |
| Guillaume Milcent | 9/10 | 5054 days | 1% |
| Roberto Hallblom | 8/10 | 5055 days | 1% |
| Mike1952 | 7/10 | 5057 days | 1% |
| Sandy & Michaela | 8/10 | 5070 days | 1% |
| CMJ | 8/10 | 5088 days | 1% |
| Nick Selzler | 9/10 | 5102 days | 1% |
| Manuela Zimmerti | 7/10 | 5120 days | 1% |
| Robert Carswell | 7/10 | 5125 days | 1% |
| Steve Neilson | 10/10 | 5126 days | 1% |
| Natascha & Greg | 8/10 | 5131 days | 1% |
| Andy Lever | 10/10 | 5134 days | 1% |
| Waldemar Schuler | 9/10 | 5135 days | 1% |
| Rudy Witt | 9/10 | 5135 days | 1% |
| JadesWorld | 8/10 | 5149 days | 1% |
| Max Grimmeiss | 8/10 | 5333 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5362 days | 1% |
| Julie Norton | 10/10 | 5364 days | 1% |
| Lindsey Clough | 8/10 | 5372 days | 1% |
| Knapen | 4/10 | 5374 days | 1% |
| Andreas Blessing | 10/10 | 5374 days | 1% |
| Franzi & Tobi | 10/10 | 5374 days | 1% |
| Boehmer | 6/10 | 5378 days | 1% |
| Nicola Thackray | 10/10 | 5381 days | 1% |
| Wheeler | 8/10 | 5383 days | 1% |
| Andy Johnson | 9/10 | 5385 days | 1% |
| Kari Tervo | 4/10 | 5386 days | 1% |
| Katy Bourne | 9/10 | 5388 days | 1% |
| Roman & Esther | 10/10 | 5391 days | 1% |
| Lauren McKeone | 4/10 | 5392 days | 1% |
| Alan Munday | 9/10 | 5392 days | 1% |
| S and A Koehue | 10/10 | 5394 days | 1% |
| Mirka Tinterova | 9/10 | 5396 days | 1% |
| Anne | 10/10 | 5396 days | 1% |
| Claudio | 10/10 | 5400 days | 1% |
| H Hensen | 7/10 | 5408 days | 1% |
| Selina Mueller | 10/10 | 5408 days | 1% |
| Birgette Weiner | 7/10 | 5408 days | 1% |
| Valerie | 10/10 | 5408 days | 1% |
| Tayler Gray | 9/10 | 5409 days | 1% |
| Mike | 9/10 | 5410 days | 1% |
| Luise Jaeger | 5/10 | 5412 days | 1% |
| David | 9/10 | 5412 days | 1% |
| Jessie Currie | 3/10 | 5413 days | 1% |
| Jonathon Heaney | 7/10 | 5415 days | 1% |
| Sue & Graham Mullin | 9/10 | 5417 days | 1% |
| Elinor Bell | 9/10 | 5417 days | 1% |
| Brandt | 9/10 | 5419 days | 1% |
| penz | 9/10 | 5637 days | 1% |
| Gea Middelbos | 10/10 | 5691 days | 1% |
| David | 8/10 | 5692 days | 1% |
| joycevanb | 9/10 | 5698 days | 1% |
| heather Cardinal | 8/10 | 5714 days | 1% |
| Bjorn Sall | 6/10 | 5740 days | 1% |
| Brian Bishop | 10/10 | 5745 days | 1% |
| Silke Seemann | 8/10 | 5750 days | 1% |
| Matilda Hansson | 9/10 | 5750 days | 1% |
| Mark and Natasha UK | 8/10 | 5761 days | 1% |
| Kay Beaumont | 8/10 | 5761 days | 1% |
| David Milner | 9/10 | 5765 days | 1% |
| Gail Mckinstry | 7/10 | 5765 days | 1% |
| Elisabeth Egerup | 10/10 | 5766 days | 1% |
| Mike Brunt | 10/10 | 5767 days | 1% |
| Wolfgang Engelke | 10/10 | 5768 days | 1% |
| Peter Koeck | 10/10 | 5768 days | 1% |
| Sue Bennett | 9/10 | 5769 days | 1% |
| Will Jemma | 10/10 | 5772 days | 1% |
| Fam Leinden | 8/10 | 5781 days | 1% |
| Mick Thexton | 8/10 | 5782 days | 1% |
| Arne van Schol | 8/10 | 5783 days | 1% |
| Wim Van Gastel | 9/10 | 5785 days | 1% |
| Sebastien Briant | 8/10 | 5786 days | 1% |
| Ines Diana | 10/10 | 5786 days | 1% |
| Pizzanelli | 7/10 | 5786 days | 1% |
| Jakob Jurgen | 8/10 | 5801 days | 1% |
| Beute Hjel | 10/10 | 5803 days | 1% |
| Sabine Locker | 8/10 | 5803 days | 1% |
| deanlaw | 10/10 | 5832 days | 1% |
| menzel | 9/10 | 5832 days | 1% |
| ursinab | 9/10 | 5833 days | 1% |
| friasj | 10/10 | 5833 days | 1% |
| Lynn Maguire | 10/10 | 5835 days | 1% |
| jameswhite | 10/10 | 5841 days | 1% |
| gereldineb | 9/10 | 5843 days | 1% |
| asiacritics | 10/10 | 5849 days | 1% |
| Sandra M | 9/10 | 5851 days | 1% |
| Tim Beuzeval | 9/10 | 5856 days | 1% |
| Christy | 9/10 | 5859 days | 1% |
| Rebecca Jenner | 9/10 | 5860 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5860 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5872 days | 1% |
| Wim Put | 8/10 | 5875 days | 1% |
| Karen Fisher | 9/10 | 5875 days | 1% |
| CarinaB1 | 10/10 | 6077 days | 1% |
| BryonyS | 10/10 | 6081 days | 1% |
| BouterG | 9/10 | 6089 days | 1% |
| Arjan Muis | 8/10 | 6095 days | 1% |
| Mikey | 9/10 | 6098 days | 1% |
| Viktoria Stoffel | 10/10 | 6100 days | 1% |
| Falk | 9/10 | 6109 days | 1% |
| WiebkeS | 10/10 | 6109 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.