Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
254 Valid Reviews
The Hot Water Beach experience has a total of 254 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 254 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
26% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.03% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 83.03% and is based on 254 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 254 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Travel1 | 9/10 | 247 days | 100% |
| Himanshu Jaswal | 10/10 | 491 days | 90% |
| Mike | 3/10 | 2133 days | 2% |
| Edward Lowe | 4/10 | 2225 days | 3% |
| Patricio Vidal | 10/10 | 2317 days | 4% |
| Jeny Smolders | 10/10 | 2566 days | 4% |
| Elli | 5/10 | 2876 days | 2% |
| Carina Weber | 5/10 | 2878 days | 2% |
| David | 10/10 | 2881 days | 3% |
| Gretha | 9/10 | 2883 days | 3% |
| May | 4/10 | 2906 days | 2% |
| Rik van der Niet | 6/10 | 2908 days | 3% |
| Lea Celerier | 8/10 | 2934 days | 3% |
| Leigh Dodds | 8/10 | 2951 days | 3% |
| Elizabeth Braidotti | 9/10 | 2991 days | 3% |
| Bernd Muller | 9/10 | 3118 days | 3% |
| Jana Ebelina | 9/10 | 3122 days | 3% |
| Celina | 8/10 | 3122 days | 2% |
| Alberto | 8/10 | 3136 days | 2% |
| Camilla Geert | 4/10 | 3149 days | 2% |
| Bas Marinus | 9/10 | 3153 days | 2% |
| Virginia Saez | 7/10 | 3157 days | 2% |
| Philipp | 3/10 | 3158 days | 1% |
| Matthew Palmer | 7/10 | 3159 days | 2% |
| Andre | 8/10 | 3161 days | 2% |
| Sybille | 8/10 | 3161 days | 2% |
| Stefan Hahn | 6/10 | 3166 days | 2% |
| Manibod Vannaphone | 8/10 | 3166 days | 2% |
| Alex Schott | 10/10 | 3169 days | 2% |
| Matias Santos | 5/10 | 3175 days | 2% |
| Ruben Toorwe | 7/10 | 3175 days | 2% |
| Pablo Garcia | 10/10 | 3176 days | 2% |
| Boukje Diijkstra | 9/10 | 3177 days | 2% |
| Aaron Stalley | 3/10 | 3177 days | 1% |
| Clement Delrue | 7/10 | 3181 days | 2% |
| Theo Pargemin | 8/10 | 3181 days | 2% |
| Floren Hoenschler | 7/10 | 3183 days | 2% |
| Johannes Koch | 7/10 | 3183 days | 2% |
| Feline Herbst | 9/10 | 3185 days | 2% |
| Dawn Howard | 7/10 | 3186 days | 2% |
| Verena | 7/10 | 3187 days | 2% |
| Jakub Ira | 7/10 | 3189 days | 2% |
| Michal Putnar | 10/10 | 3189 days | 2% |
| Ales Bronec | 10/10 | 3189 days | 2% |
| Aneta Hambergeroua | 7/10 | 3189 days | 2% |
| Patrick Veber | 4/10 | 3189 days | 2% |
| Megan Lenox | 9/10 | 3191 days | 2% |
| Briony | 5/10 | 3198 days | 2% |
| David Schelensky | 7/10 | 3198 days | 2% |
| Theresa Huelk | 5/10 | 3205 days | 2% |
| Eric Hertort | 10/10 | 3206 days | 2% |
| Christian Meyer | 10/10 | 3206 days | 2% |
| Miriam Hack | 8/10 | 3211 days | 2% |
| Livia and Dave | 7/10 | 3215 days | 2% |
| Rafaella | 8/10 | 3241 days | 2% |
| Sebastian and Susanna | 6/10 | 3255 days | 2% |
| Jessica and Leonie | 7/10 | 3256 days | 2% |
| Fabienne Strobel | 10/10 | 3261 days | 2% |
| Julia Waenninger | 7/10 | 3268 days | 2% |
| Jan B | 6/10 | 3269 days | 2% |
| Dan | 10/10 | 3280 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3289 days | 2% |
| Richard Thompson | 9/10 | 3321 days | 2% |
| Emma Keegan | 7/10 | 3503 days | 2% |
| Elisabeth Ringswandl | 8/10 | 3523 days | 2% |
| Thomas Haslbeck | 7/10 | 3523 days | 2% |
| Stuart Cook | 10/10 | 3524 days | 2% |
| Daniela Wall | 8/10 | 3524 days | 2% |
| Carmen | 10/10 | 3525 days | 2% |
| Jade Cownley | 10/10 | 3548 days | 2% |
| Martha Taatz | 10/10 | 3569 days | 2% |
| Maria Ulitzsch | 10/10 | 3610 days | 2% |
| Antoine Lerin | 7/10 | 3617 days | 1% |
| isabel Zander | 10/10 | 3868 days | 1% |
| Franz Birkefeld | 10/10 | 3879 days | 1% |
| Rainer | 8/10 | 3893 days | 1% |
| Laura | 9/10 | 3894 days | 1% |
| Phil Bromby | 10/10 | 3897 days | 1% |
| Joanna Mulcahy | 10/10 | 3897 days | 1% |
| Hirsch Svenja | 9/10 | 3903 days | 1% |
| Mahr Svenja | 10/10 | 3903 days | 1% |
| Konrad Ullmann | 9/10 | 3906 days | 1% |
| Lukas Lehmeyer | 9/10 | 3906 days | 1% |
| Friederike Kranzin | 10/10 | 3907 days | 1% |
| Sarah | 7/10 | 3908 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 3909 days | 1% |
| Jennifer Garner | 10/10 | 3913 days | 1% |
| Emeline Brocard | 10/10 | 3914 days | 1% |
| Marvin Koever | 9/10 | 3914 days | 1% |
| Luisa Bach | 10/10 | 3916 days | 1% |
| Klaus Petersen | 8/10 | 3918 days | 1% |
| Alex Sheldon | 9/10 | 3925 days | 1% |
| Piotr Jurkowski | 10/10 | 3944 days | 1% |
| Anne Collet | 9/10 | 3952 days | 1% |
| Evian Bolz | 7/10 | 3957 days | 1% |
| Chen Levin | 8/10 | 3957 days | 1% |
| nimrod yaron | 10/10 | 3958 days | 1% |
| Pioter Jurkowski | 10/10 | 3959 days | 1% |
| Alex Artigues | 8/10 | 3962 days | 1% |
| Brian | 6/10 | 4051 days | 1% |
| Mark Hayes | 10/10 | 4081 days | 1% |
| Anton Thisted | 9/10 | 4232 days | 0% |
| Josefine Sjodin | 9/10 | 4232 days | 0% |
| Katie Fleck | 9/10 | 4232 days | 0% |
| FlyingKiwiGirl | 8/10 | 4234 days | 0% |
| Mark Faulk | 8/10 | 4234 days | 0% |
| Iban Dupont | 7/10 | 4248 days | 0% |
| Guillaume Boudrand | 8/10 | 4248 days | 0% |
| Lorraine Doyle | 6/10 | 4251 days | 0% |
| Sean Hurley | 5/10 | 4251 days | 0% |
| LiseMarie Leger | 9/10 | 4255 days | 0% |
| Jeremy Eng | 7/10 | 4265 days | 0% |
| Stephanie Belanger | 10/10 | 4268 days | 0% |
| Brendon Furney | 10/10 | 4269 days | 0% |
| Sebastian | 7/10 | 4269 days | 0% |
| Selina Lott | 8/10 | 4269 days | 0% |
| Annika | 5/10 | 4269 days | 0% |
| Fabian | 8/10 | 4269 days | 0% |
| Jonas Herrmann | 5/10 | 4269 days | 0% |
| Missy and Chaz | 8/10 | 4275 days | 0% |
| Neele & Philipp | 5/10 | 4275 days | 0% |
| Fabian Koitka | 7/10 | 4285 days | 0% |
| Jill Fischer | 10/10 | 4293 days | 0% |
| Christina Rodewald | 9/10 | 4298 days | 0% |
| Andre and Marina | 9/10 | 4298 days | 0% |
| Jo Sutton | 9/10 | 4324 days | 0% |
| Lauret Stulemeyer | 9/10 | 4343 days | 0% |
| Aurelie Morin | 8/10 | 4346 days | 0% |
| Paul Lawrence | 7/10 | 4353 days | 0% |
| Andreas and Christine and Nora Busch | 10/10 | 4354 days | 0% |
| Doan | 10/10 | 4360 days | 0% |
| Milena Heinrich | 10/10 | 4361 days | 0% |
| Faassen | 9/10 | 4363 days | 0% |
| Julie Lamart | 9/10 | 4364 days | 0% |
| Henzen | 8/10 | 4364 days | 0% |
| Eric and Jen Popma | 9/10 | 4365 days | 0% |
| suemax | 10/10 | 4599 days | 1% |
| Jonathan Tuthill | 9/10 | 4615 days | 1% |
| Heiner Reinecke | 10/10 | 4622 days | 1% |
| Jens Moller | 7/10 | 4623 days | 1% |
| Chris Sylvia | 9/10 | 4623 days | 1% |
| Selwindt | 9/10 | 4624 days | 1% |
| Michael Touzer | 8/10 | 4625 days | 1% |
| A Ormsby | 8/10 | 4627 days | 1% |
| Jaroslav Gajdos | 8/10 | 4633 days | 1% |
| Carolin Haas | 7/10 | 4640 days | 1% |
| Thomas | 10/10 | 4641 days | 1% |
| Peter Dellen | 8/10 | 4642 days | 1% |
| Tom Pratt | 9/10 | 4642 days | 1% |
| Elise Violet | 8/10 | 4643 days | 1% |
| Eline Vakentijn | 8/10 | 4644 days | 1% |
| Lepied | 8/10 | 4646 days | 1% |
| Slangen | 8/10 | 4652 days | 1% |
| Samplonius | 9/10 | 4654 days | 1% |
| Guillaume Milcent | 9/10 | 4656 days | 1% |
| Roberto Hallblom | 8/10 | 4657 days | 1% |
| Mike1952 | 7/10 | 4659 days | 1% |
| Sandy & Michaela | 8/10 | 4672 days | 1% |
| CMJ | 8/10 | 4690 days | 1% |
| Nick Selzler | 9/10 | 4704 days | 1% |
| Manuela Zimmerti | 7/10 | 4722 days | 1% |
| Robert Carswell | 7/10 | 4727 days | 1% |
| Steve Neilson | 10/10 | 4728 days | 1% |
| Natascha & Greg | 8/10 | 4733 days | 1% |
| Andy Lever | 10/10 | 4736 days | 1% |
| Waldemar Schuler | 9/10 | 4737 days | 1% |
| Rudy Witt | 9/10 | 4737 days | 1% |
| JadesWorld | 8/10 | 4751 days | 1% |
| Max Grimmeiss | 8/10 | 4935 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 4964 days | 1% |
| Julie Norton | 10/10 | 4966 days | 1% |
| Lindsey Clough | 8/10 | 4974 days | 1% |
| Knapen | 4/10 | 4976 days | 1% |
| Andreas Blessing | 10/10 | 4976 days | 1% |
| Franzi & Tobi | 10/10 | 4976 days | 1% |
| Boehmer | 6/10 | 4980 days | 1% |
| Nicola Thackray | 10/10 | 4983 days | 1% |
| Wheeler | 8/10 | 4985 days | 1% |
| Andy Johnson | 9/10 | 4987 days | 1% |
| Kari Tervo | 4/10 | 4988 days | 1% |
| Katy Bourne | 9/10 | 4990 days | 1% |
| Roman & Esther | 10/10 | 4993 days | 1% |
| Lauren McKeone | 4/10 | 4994 days | 1% |
| Alan Munday | 9/10 | 4994 days | 1% |
| S and A Koehue | 10/10 | 4996 days | 1% |
| Mirka Tinterova | 9/10 | 4998 days | 1% |
| Anne | 10/10 | 4998 days | 1% |
| Claudio | 10/10 | 5002 days | 1% |
| H Hensen | 7/10 | 5010 days | 1% |
| Selina Mueller | 10/10 | 5010 days | 1% |
| Birgette Weiner | 7/10 | 5010 days | 1% |
| Valerie | 10/10 | 5010 days | 1% |
| Tayler Gray | 9/10 | 5011 days | 1% |
| Mike | 9/10 | 5012 days | 1% |
| Luise Jaeger | 5/10 | 5014 days | 1% |
| David | 9/10 | 5014 days | 1% |
| Jessie Currie | 3/10 | 5015 days | 1% |
| Jonathon Heaney | 7/10 | 5017 days | 1% |
| Sue & Graham Mullin | 9/10 | 5019 days | 1% |
| Elinor Bell | 9/10 | 5019 days | 1% |
| Brandt | 9/10 | 5021 days | 1% |
| penz | 9/10 | 5239 days | 1% |
| Gea Middelbos | 10/10 | 5293 days | 1% |
| David | 8/10 | 5294 days | 1% |
| joycevanb | 9/10 | 5300 days | 1% |
| heather Cardinal | 8/10 | 5316 days | 1% |
| Bjorn Sall | 6/10 | 5342 days | 1% |
| Brian Bishop | 10/10 | 5347 days | 1% |
| Silke Seemann | 8/10 | 5352 days | 1% |
| Matilda Hansson | 9/10 | 5352 days | 1% |
| Mark and Natasha UK | 8/10 | 5363 days | 1% |
| Kay Beaumont | 8/10 | 5363 days | 1% |
| David Milner | 9/10 | 5367 days | 1% |
| Gail Mckinstry | 7/10 | 5367 days | 1% |
| Elisabeth Egerup | 10/10 | 5368 days | 1% |
| Mike Brunt | 10/10 | 5369 days | 1% |
| Wolfgang Engelke | 10/10 | 5370 days | 1% |
| Peter Koeck | 10/10 | 5370 days | 1% |
| Sue Bennett | 9/10 | 5371 days | 1% |
| Will Jemma | 10/10 | 5374 days | 1% |
| Fam Leinden | 8/10 | 5383 days | 1% |
| Mick Thexton | 8/10 | 5384 days | 1% |
| Arne van Schol | 8/10 | 5385 days | 1% |
| Wim Van Gastel | 9/10 | 5387 days | 1% |
| Sebastien Briant | 8/10 | 5388 days | 1% |
| Ines Diana | 10/10 | 5388 days | 1% |
| Pizzanelli | 7/10 | 5388 days | 1% |
| Jakob Jurgen | 8/10 | 5403 days | 1% |
| Beute Hjel | 10/10 | 5405 days | 1% |
| Sabine Locker | 8/10 | 5405 days | 1% |
| deanlaw | 10/10 | 5434 days | 1% |
| menzel | 9/10 | 5434 days | 1% |
| ursinab | 9/10 | 5435 days | 1% |
| friasj | 10/10 | 5435 days | 1% |
| Lynn Maguire | 10/10 | 5437 days | 1% |
| jameswhite | 10/10 | 5443 days | 1% |
| gereldineb | 9/10 | 5445 days | 1% |
| asiacritics | 10/10 | 5451 days | 1% |
| Sandra M | 9/10 | 5453 days | 1% |
| Tim Beuzeval | 9/10 | 5458 days | 1% |
| Christy | 9/10 | 5461 days | 1% |
| Rebecca Jenner | 9/10 | 5462 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5462 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5474 days | 1% |
| Wim Put | 8/10 | 5477 days | 1% |
| Karen Fisher | 9/10 | 5477 days | 1% |
| CarinaB1 | 10/10 | 5679 days | 1% |
| BryonyS | 10/10 | 5683 days | 1% |
| BouterG | 9/10 | 5691 days | 1% |
| Arjan Muis | 8/10 | 5697 days | 1% |
| Mikey | 9/10 | 5700 days | 1% |
| Viktoria Stoffel | 10/10 | 5702 days | 1% |
| Falk | 9/10 | 5711 days | 1% |
| WiebkeS | 10/10 | 5711 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.