Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 590 days | 61% |
| Travel1 | 9/10 | 835 days | 100% |
| Himanshu Jaswal | 10/10 | 1079 days | 61% |
| Mike | 3/10 | 2721 days | 2% |
| Edward Lowe | 4/10 | 2813 days | 3% |
| Patricio Vidal | 10/10 | 2905 days | 4% |
| Jeny Smolders | 10/10 | 3154 days | 4% |
| Elli | 5/10 | 3464 days | 2% |
| Carina Weber | 5/10 | 3466 days | 2% |
| David | 10/10 | 3469 days | 2% |
| Gretha | 9/10 | 3471 days | 2% |
| May | 4/10 | 3494 days | 1% |
| Rik van der Niet | 6/10 | 3496 days | 2% |
| Lea Celerier | 8/10 | 3522 days | 2% |
| Leigh Dodds | 8/10 | 3539 days | 2% |
| Elizabeth Braidotti | 9/10 | 3579 days | 2% |
| Bernd Muller | 9/10 | 3706 days | 2% |
| Jana Ebelina | 9/10 | 3710 days | 2% |
| Celina | 8/10 | 3710 days | 2% |
| Alberto | 8/10 | 3724 days | 2% |
| Camilla Geert | 4/10 | 3737 days | 1% |
| Bas Marinus | 9/10 | 3741 days | 2% |
| Virginia Saez | 7/10 | 3745 days | 1% |
| Philipp | 3/10 | 3746 days | 1% |
| Matthew Palmer | 7/10 | 3747 days | 1% |
| Andre | 8/10 | 3749 days | 2% |
| Sybille | 8/10 | 3749 days | 2% |
| Stefan Hahn | 6/10 | 3754 days | 1% |
| Manibod Vannaphone | 8/10 | 3754 days | 1% |
| Alex Schott | 10/10 | 3757 days | 2% |
| Matias Santos | 5/10 | 3763 days | 1% |
| Ruben Toorwe | 7/10 | 3763 days | 1% |
| Pablo Garcia | 10/10 | 3764 days | 1% |
| Boukje Diijkstra | 9/10 | 3765 days | 1% |
| Aaron Stalley | 3/10 | 3765 days | 1% |
| Clement Delrue | 7/10 | 3769 days | 1% |
| Theo Pargemin | 8/10 | 3769 days | 1% |
| Floren Hoenschler | 7/10 | 3771 days | 1% |
| Johannes Koch | 7/10 | 3771 days | 1% |
| Feline Herbst | 9/10 | 3773 days | 1% |
| Dawn Howard | 7/10 | 3774 days | 1% |
| Verena | 7/10 | 3775 days | 1% |
| Jakub Ira | 7/10 | 3777 days | 1% |
| Michal Putnar | 10/10 | 3777 days | 1% |
| Ales Bronec | 10/10 | 3777 days | 1% |
| Aneta Hambergeroua | 7/10 | 3777 days | 1% |
| Patrick Veber | 4/10 | 3777 days | 1% |
| Megan Lenox | 9/10 | 3779 days | 1% |
| Briony | 5/10 | 3786 days | 1% |
| David Schelensky | 7/10 | 3786 days | 1% |
| Theresa Huelk | 5/10 | 3793 days | 1% |
| Eric Hertort | 10/10 | 3794 days | 1% |
| Christian Meyer | 10/10 | 3794 days | 1% |
| Miriam Hack | 8/10 | 3799 days | 1% |
| Livia and Dave | 7/10 | 3803 days | 1% |
| Rafaella | 8/10 | 3829 days | 1% |
| Sebastian and Susanna | 6/10 | 3843 days | 1% |
| Jessica and Leonie | 7/10 | 3844 days | 1% |
| Fabienne Strobel | 10/10 | 3849 days | 1% |
| Julia Waenninger | 7/10 | 3856 days | 1% |
| Jan B | 6/10 | 3857 days | 1% |
| Dan | 10/10 | 3868 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3877 days | 1% |
| Richard Thompson | 9/10 | 3909 days | 1% |
| Emma Keegan | 7/10 | 4091 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4111 days | 0% |
| Thomas Haslbeck | 7/10 | 4111 days | 0% |
| Stuart Cook | 10/10 | 4112 days | 0% |
| Daniela Wall | 8/10 | 4112 days | 0% |
| Carmen | 10/10 | 4113 days | 0% |
| Jade Cownley | 10/10 | 4136 days | 0% |
| Martha Taatz | 10/10 | 4157 days | 0% |
| Maria Ulitzsch | 10/10 | 4198 days | 0% |
| Antoine Lerin | 7/10 | 4205 days | 0% |
| isabel Zander | 10/10 | 4456 days | 1% |
| Franz Birkefeld | 10/10 | 4467 days | 1% |
| Rainer | 8/10 | 4481 days | 1% |
| Laura | 9/10 | 4482 days | 1% |
| Phil Bromby | 10/10 | 4485 days | 1% |
| Joanna Mulcahy | 10/10 | 4485 days | 1% |
| Hirsch Svenja | 9/10 | 4491 days | 1% |
| Mahr Svenja | 10/10 | 4491 days | 1% |
| Konrad Ullmann | 9/10 | 4494 days | 1% |
| Lukas Lehmeyer | 9/10 | 4494 days | 1% |
| Friederike Kranzin | 10/10 | 4495 days | 1% |
| Sarah | 7/10 | 4496 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4497 days | 1% |
| Jennifer Garner | 10/10 | 4501 days | 1% |
| Emeline Brocard | 10/10 | 4502 days | 1% |
| Marvin Koever | 9/10 | 4502 days | 1% |
| Luisa Bach | 10/10 | 4504 days | 1% |
| Klaus Petersen | 8/10 | 4506 days | 1% |
| Alex Sheldon | 9/10 | 4513 days | 1% |
| Piotr Jurkowski | 10/10 | 4532 days | 1% |
| Anne Collet | 9/10 | 4540 days | 1% |
| Evian Bolz | 7/10 | 4545 days | 1% |
| Chen Levin | 8/10 | 4545 days | 1% |
| nimrod yaron | 10/10 | 4546 days | 1% |
| Pioter Jurkowski | 10/10 | 4547 days | 1% |
| Alex Artigues | 8/10 | 4550 days | 1% |
| Brian | 6/10 | 4639 days | 1% |
| Mark Hayes | 10/10 | 4669 days | 1% |
| Anton Thisted | 9/10 | 4820 days | 1% |
| Josefine Sjodin | 9/10 | 4820 days | 1% |
| Katie Fleck | 9/10 | 4820 days | 1% |
| FlyingKiwiGirl | 8/10 | 4822 days | 1% |
| Mark Faulk | 8/10 | 4822 days | 1% |
| Iban Dupont | 7/10 | 4836 days | 1% |
| Guillaume Boudrand | 8/10 | 4836 days | 1% |
| Lorraine Doyle | 6/10 | 4839 days | 1% |
| Sean Hurley | 5/10 | 4839 days | 1% |
| LiseMarie Leger | 9/10 | 4843 days | 1% |
| Jeremy Eng | 7/10 | 4853 days | 1% |
| Stephanie Belanger | 10/10 | 4856 days | 1% |
| Brendon Furney | 10/10 | 4857 days | 1% |
| Sebastian | 7/10 | 4857 days | 1% |
| Selina Lott | 8/10 | 4857 days | 1% |
| Annika | 5/10 | 4857 days | 1% |
| Fabian | 8/10 | 4857 days | 1% |
| Jonas Herrmann | 5/10 | 4857 days | 1% |
| Missy and Chaz | 8/10 | 4863 days | 1% |
| Neele & Philipp | 5/10 | 4863 days | 1% |
| Fabian Koitka | 7/10 | 4873 days | 1% |
| Jill Fischer | 10/10 | 4881 days | 1% |
| Christina Rodewald | 9/10 | 4886 days | 1% |
| Andre and Marina | 9/10 | 4886 days | 1% |
| Jo Sutton | 9/10 | 4912 days | 1% |
| Lauret Stulemeyer | 9/10 | 4931 days | 1% |
| Aurelie Morin | 8/10 | 4934 days | 1% |
| Paul Lawrence | 7/10 | 4941 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4942 days | 1% |
| Doan | 10/10 | 4948 days | 1% |
| Milena Heinrich | 10/10 | 4949 days | 1% |
| Faassen | 9/10 | 4951 days | 1% |
| Julie Lamart | 9/10 | 4952 days | 1% |
| Henzen | 8/10 | 4952 days | 1% |
| Eric and Jen Popma | 9/10 | 4953 days | 1% |
| suemax | 10/10 | 5187 days | 1% |
| Jonathan Tuthill | 9/10 | 5203 days | 1% |
| Heiner Reinecke | 10/10 | 5210 days | 1% |
| Jens Moller | 7/10 | 5211 days | 1% |
| Chris Sylvia | 9/10 | 5211 days | 1% |
| Selwindt | 9/10 | 5212 days | 1% |
| Michael Touzer | 8/10 | 5213 days | 1% |
| A Ormsby | 8/10 | 5215 days | 1% |
| Jaroslav Gajdos | 8/10 | 5221 days | 1% |
| Carolin Haas | 7/10 | 5228 days | 1% |
| Thomas | 10/10 | 5229 days | 1% |
| Peter Dellen | 8/10 | 5230 days | 1% |
| Tom Pratt | 9/10 | 5230 days | 1% |
| Elise Violet | 8/10 | 5231 days | 1% |
| Eline Vakentijn | 8/10 | 5232 days | 1% |
| Lepied | 8/10 | 5234 days | 1% |
| Slangen | 8/10 | 5240 days | 1% |
| Samplonius | 9/10 | 5242 days | 1% |
| Guillaume Milcent | 9/10 | 5244 days | 1% |
| Roberto Hallblom | 8/10 | 5245 days | 1% |
| Mike1952 | 7/10 | 5247 days | 1% |
| Sandy & Michaela | 8/10 | 5260 days | 1% |
| CMJ | 8/10 | 5278 days | 1% |
| Nick Selzler | 9/10 | 5292 days | 1% |
| Manuela Zimmerti | 7/10 | 5310 days | 1% |
| Robert Carswell | 7/10 | 5315 days | 1% |
| Steve Neilson | 10/10 | 5316 days | 1% |
| Natascha & Greg | 8/10 | 5321 days | 1% |
| Andy Lever | 10/10 | 5324 days | 1% |
| Waldemar Schuler | 9/10 | 5325 days | 1% |
| Rudy Witt | 9/10 | 5325 days | 1% |
| JadesWorld | 8/10 | 5339 days | 1% |
| Max Grimmeiss | 8/10 | 5523 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5552 days | 1% |
| Julie Norton | 10/10 | 5554 days | 1% |
| Lindsey Clough | 8/10 | 5562 days | 1% |
| Knapen | 4/10 | 5564 days | 1% |
| Andreas Blessing | 10/10 | 5564 days | 1% |
| Franzi & Tobi | 10/10 | 5564 days | 1% |
| Boehmer | 6/10 | 5568 days | 1% |
| Nicola Thackray | 10/10 | 5571 days | 1% |
| Wheeler | 8/10 | 5573 days | 1% |
| Andy Johnson | 9/10 | 5575 days | 1% |
| Kari Tervo | 4/10 | 5576 days | 1% |
| Katy Bourne | 9/10 | 5578 days | 1% |
| Roman & Esther | 10/10 | 5581 days | 1% |
| Lauren McKeone | 4/10 | 5582 days | 1% |
| Alan Munday | 9/10 | 5582 days | 1% |
| S and A Koehue | 10/10 | 5584 days | 1% |
| Mirka Tinterova | 9/10 | 5586 days | 1% |
| Anne | 10/10 | 5586 days | 1% |
| Claudio | 10/10 | 5590 days | 1% |
| H Hensen | 7/10 | 5598 days | 1% |
| Selina Mueller | 10/10 | 5598 days | 1% |
| Birgette Weiner | 7/10 | 5598 days | 1% |
| Valerie | 10/10 | 5598 days | 1% |
| Tayler Gray | 9/10 | 5599 days | 1% |
| Mike | 9/10 | 5600 days | 1% |
| Luise Jaeger | 5/10 | 5602 days | 1% |
| David | 9/10 | 5602 days | 1% |
| Jessie Currie | 3/10 | 5603 days | 0% |
| Jonathon Heaney | 7/10 | 5605 days | 1% |
| Sue & Graham Mullin | 9/10 | 5607 days | 1% |
| Elinor Bell | 9/10 | 5607 days | 1% |
| Brandt | 9/10 | 5609 days | 1% |
| penz | 9/10 | 5827 days | 1% |
| Gea Middelbos | 10/10 | 5881 days | 1% |
| David | 8/10 | 5882 days | 1% |
| joycevanb | 9/10 | 5888 days | 1% |
| heather Cardinal | 8/10 | 5904 days | 1% |
| Bjorn Sall | 6/10 | 5930 days | 1% |
| Brian Bishop | 10/10 | 5935 days | 1% |
| Silke Seemann | 8/10 | 5940 days | 1% |
| Matilda Hansson | 9/10 | 5940 days | 1% |
| Mark and Natasha UK | 8/10 | 5951 days | 1% |
| Kay Beaumont | 8/10 | 5951 days | 1% |
| David Milner | 9/10 | 5955 days | 1% |
| Gail Mckinstry | 7/10 | 5955 days | 1% |
| Elisabeth Egerup | 10/10 | 5956 days | 1% |
| Mike Brunt | 10/10 | 5957 days | 1% |
| Wolfgang Engelke | 10/10 | 5958 days | 1% |
| Peter Koeck | 10/10 | 5958 days | 1% |
| Sue Bennett | 9/10 | 5959 days | 1% |
| Will Jemma | 10/10 | 5962 days | 1% |
| Fam Leinden | 8/10 | 5971 days | 1% |
| Mick Thexton | 8/10 | 5972 days | 1% |
| Arne van Schol | 8/10 | 5973 days | 1% |
| Wim Van Gastel | 9/10 | 5975 days | 1% |
| Sebastien Briant | 8/10 | 5976 days | 1% |
| Ines Diana | 10/10 | 5976 days | 1% |
| Pizzanelli | 7/10 | 5976 days | 1% |
| Jakob Jurgen | 8/10 | 5991 days | 1% |
| Beute Hjel | 10/10 | 5993 days | 1% |
| Sabine Locker | 8/10 | 5993 days | 1% |
| deanlaw | 10/10 | 6022 days | 1% |
| menzel | 9/10 | 6022 days | 1% |
| ursinab | 9/10 | 6023 days | 1% |
| friasj | 10/10 | 6023 days | 1% |
| Lynn Maguire | 10/10 | 6025 days | 1% |
| jameswhite | 10/10 | 6031 days | 1% |
| gereldineb | 9/10 | 6033 days | 1% |
| asiacritics | 10/10 | 6039 days | 1% |
| Sandra M | 9/10 | 6041 days | 1% |
| Tim Beuzeval | 9/10 | 6046 days | 1% |
| Christy | 9/10 | 6049 days | 1% |
| Rebecca Jenner | 9/10 | 6050 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 6050 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6062 days | 1% |
| Wim Put | 8/10 | 6065 days | 1% |
| Karen Fisher | 9/10 | 6065 days | 1% |
| CarinaB1 | 10/10 | 6267 days | 1% |
| BryonyS | 10/10 | 6271 days | 1% |
| BouterG | 9/10 | 6279 days | 1% |
| Arjan Muis | 8/10 | 6285 days | 1% |
| Mikey | 9/10 | 6288 days | 1% |
| Viktoria Stoffel | 10/10 | 6290 days | 1% |
| Falk | 9/10 | 6299 days | 1% |
| WiebkeS | 10/10 | 6299 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.