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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Hot Water Beach

Valid Reviews

255 Valid Reviews

The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 255 valid reviews:

Rating Count Percentage
10/10 71
28%
9/10 65
25%
8/10 53
21%
7/10 36
14%
6/10 8
3%
5/10 10
4%
4/10 7
3%
3/10 4
2%
2/10 1
0%
1/10 0
0%

82.78% Average

The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

226 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 226 face-to-face reviews:

Rating Count Percentage
10/10 64
28%
9/10 58
26%
8/10 47
21%
7/10 31
14%
6/10 7
3%
5/10 10
4%
4/10 6
3%
3/10 3
1%
2/10 0
0%
1/10 0
0%

83.19% Average

The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Ian 2/10 147 days 50%
Travel1 9/10 392 days 100%
Himanshu Jaswal 10/10 636 days 85%
Mike 3/10 2278 days 2%
Edward Lowe 4/10 2370 days 3%
Patricio Vidal 10/10 2462 days 4%
Jeny Smolders 10/10 2711 days 4%
Elli 5/10 3021 days 2%
Carina Weber 5/10 3023 days 2%
David 10/10 3026 days 3%
Gretha 9/10 3028 days 3%
May 4/10 3051 days 2%
Rik van der Niet 6/10 3053 days 2%
Lea Celerier 8/10 3079 days 3%
Leigh Dodds 8/10 3096 days 3%
Elizabeth Braidotti 9/10 3136 days 3%
Bernd Muller 9/10 3263 days 2%
Jana Ebelina 9/10 3267 days 2%
Celina 8/10 3267 days 2%
Alberto 8/10 3281 days 2%
Camilla Geert 4/10 3294 days 2%
Bas Marinus 9/10 3298 days 2%
Virginia Saez 7/10 3302 days 2%
Philipp 3/10 3303 days 1%
Matthew Palmer 7/10 3304 days 2%
Andre 8/10 3306 days 2%
Sybille 8/10 3306 days 2%
Stefan Hahn 6/10 3311 days 2%
Manibod Vannaphone 8/10 3311 days 2%
Alex Schott 10/10 3314 days 2%
Matias Santos 5/10 3320 days 2%
Ruben Toorwe 7/10 3320 days 2%
Pablo Garcia 10/10 3321 days 2%
Boukje Diijkstra 9/10 3322 days 2%
Aaron Stalley 3/10 3322 days 1%
Clement Delrue 7/10 3326 days 2%
Theo Pargemin 8/10 3326 days 2%
Floren Hoenschler 7/10 3328 days 2%
Johannes Koch 7/10 3328 days 2%
Feline Herbst 9/10 3330 days 2%
Dawn Howard 7/10 3331 days 2%
Verena 7/10 3332 days 2%
Jakub Ira 7/10 3334 days 2%
Michal Putnar 10/10 3334 days 2%
Ales Bronec 10/10 3334 days 2%
Aneta Hambergeroua 7/10 3334 days 2%
Patrick Veber 4/10 3334 days 1%
Megan Lenox 9/10 3336 days 2%
Briony 5/10 3343 days 2%
David Schelensky 7/10 3343 days 2%
Theresa Huelk 5/10 3350 days 2%
Eric Hertort 10/10 3351 days 2%
Christian Meyer 10/10 3351 days 2%
Miriam Hack 8/10 3356 days 2%
Livia and Dave 7/10 3360 days 2%
Rafaella 8/10 3386 days 2%
Sebastian and Susanna 6/10 3400 days 2%
Jessica and Leonie 7/10 3401 days 2%
Fabienne Strobel 10/10 3406 days 2%
Julia Waenninger 7/10 3413 days 2%
Jan B 6/10 3414 days 2%
Dan 10/10 3425 days 2%
Ahmed Mohsen Aly 7/10 3434 days 2%
Richard Thompson 9/10 3466 days 2%
Emma Keegan 7/10 3649 days 1%
Elisabeth Ringswandl 8/10 3668 days 2%
Thomas Haslbeck 7/10 3668 days 1%
Stuart Cook 10/10 3669 days 2%
Daniela Wall 8/10 3669 days 2%
Carmen 10/10 3670 days 2%
Jade Cownley 10/10 3693 days 1%
Martha Taatz 10/10 3714 days 1%
Maria Ulitzsch 10/10 3755 days 1%
Antoine Lerin 7/10 3762 days 1%
isabel Zander 10/10 4013 days 1%
Franz Birkefeld 10/10 4024 days 1%
Rainer 8/10 4038 days 1%
Laura 9/10 4039 days 1%
Phil Bromby 10/10 4042 days 1%
Joanna Mulcahy 10/10 4042 days 1%
Hirsch Svenja 9/10 4048 days 1%
Mahr Svenja 10/10 4048 days 1%
Konrad Ullmann 9/10 4051 days 1%
Lukas Lehmeyer 9/10 4051 days 1%
Friederike Kranzin 10/10 4052 days 1%
Sarah 7/10 4053 days 1%
Daniel Garcia Dezgado 10/10 4054 days 1%
Jennifer Garner 10/10 4058 days 1%
Emeline Brocard 10/10 4059 days 1%
Marvin Koever 9/10 4059 days 1%
Luisa Bach 10/10 4061 days 1%
Klaus Petersen 8/10 4063 days 1%
Alex Sheldon 9/10 4070 days 1%
Piotr Jurkowski 10/10 4089 days 1%
Anne Collet 9/10 4097 days 1%
Evian Bolz 7/10 4102 days 1%
Chen Levin 8/10 4102 days 1%
nimrod yaron 10/10 4103 days 1%
Pioter Jurkowski 10/10 4104 days 1%
Alex Artigues 8/10 4107 days 1%
Brian 6/10 4196 days 0%
Mark Hayes 10/10 4226 days 0%
Anton Thisted 9/10 4377 days 0%
Josefine Sjodin 9/10 4377 days 0%
Katie Fleck 9/10 4377 days 0%
FlyingKiwiGirl 8/10 4379 days 0%
Mark Faulk 8/10 4379 days 0%
Iban Dupont 7/10 4393 days 1%
Guillaume Boudrand 8/10 4393 days 1%
Lorraine Doyle 6/10 4396 days 1%
Sean Hurley 5/10 4396 days 1%
LiseMarie Leger 9/10 4400 days 1%
Jeremy Eng 7/10 4410 days 1%
Stephanie Belanger 10/10 4413 days 1%
Brendon Furney 10/10 4414 days 1%
Sebastian 7/10 4414 days 1%
Selina Lott 8/10 4414 days 1%
Annika 5/10 4414 days 1%
Fabian 8/10 4414 days 1%
Jonas Herrmann 5/10 4414 days 1%
Missy and Chaz 8/10 4420 days 1%
Neele & Philipp 5/10 4420 days 1%
Fabian Koitka 7/10 4430 days 1%
Jill Fischer 10/10 4438 days 1%
Christina Rodewald 9/10 4443 days 1%
Andre and Marina 9/10 4443 days 1%
Jo Sutton 9/10 4469 days 1%
Lauret Stulemeyer 9/10 4488 days 1%
Aurelie Morin 8/10 4491 days 1%
Paul Lawrence 7/10 4498 days 1%
Andreas and Christine and Nora Busch 10/10 4499 days 1%
Doan 10/10 4505 days 1%
Milena Heinrich 10/10 4506 days 1%
Faassen 9/10 4508 days 1%
Julie Lamart 9/10 4509 days 1%
Henzen 8/10 4509 days 1%
Eric and Jen Popma 9/10 4510 days 1%
suemax 10/10 4744 days 1%
Jonathan Tuthill 9/10 4760 days 1%
Heiner Reinecke 10/10 4767 days 1%
Jens Moller 7/10 4768 days 1%
Chris Sylvia 9/10 4768 days 1%
Selwindt 9/10 4769 days 1%
Michael Touzer 8/10 4770 days 1%
A Ormsby 8/10 4772 days 1%
Jaroslav Gajdos 8/10 4778 days 1%
Carolin Haas 7/10 4785 days 1%
Thomas 10/10 4786 days 1%
Peter Dellen 8/10 4787 days 1%
Tom Pratt 9/10 4787 days 1%
Elise Violet 8/10 4788 days 1%
Eline Vakentijn 8/10 4789 days 1%
Lepied 8/10 4791 days 1%
Slangen 8/10 4797 days 1%
Samplonius 9/10 4799 days 1%
Guillaume Milcent 9/10 4801 days 1%
Roberto Hallblom 8/10 4802 days 1%
Mike1952 7/10 4804 days 1%
Sandy & Michaela 8/10 4817 days 1%
CMJ 8/10 4835 days 1%
Nick Selzler 9/10 4849 days 1%
Manuela Zimmerti 7/10 4867 days 1%
Robert Carswell 7/10 4872 days 1%
Steve Neilson 10/10 4873 days 1%
Natascha & Greg 8/10 4878 days 1%
Andy Lever 10/10 4881 days 1%
Waldemar Schuler 9/10 4882 days 1%
Rudy Witt 9/10 4882 days 1%
JadesWorld 8/10 4896 days 1%
Max Grimmeiss 8/10 5080 days 1%
Ralph & Marloes Meyers 7/10 5109 days 1%
Julie Norton 10/10 5111 days 1%
Lindsey Clough 8/10 5119 days 1%
Knapen 4/10 5121 days 1%
Andreas Blessing 10/10 5121 days 1%
Franzi & Tobi 10/10 5121 days 1%
Boehmer 6/10 5125 days 1%
Nicola Thackray 10/10 5128 days 1%
Wheeler 8/10 5130 days 1%
Andy Johnson 9/10 5132 days 1%
Kari Tervo 4/10 5133 days 1%
Katy Bourne 9/10 5135 days 1%
Roman & Esther 10/10 5138 days 1%
Lauren McKeone 4/10 5139 days 1%
Alan Munday 9/10 5139 days 1%
S and A Koehue 10/10 5141 days 1%
Mirka Tinterova 9/10 5143 days 1%
Anne 10/10 5143 days 1%
Claudio 10/10 5147 days 1%
H Hensen 7/10 5155 days 1%
Selina Mueller 10/10 5155 days 1%
Birgette Weiner 7/10 5155 days 1%
Valerie 10/10 5155 days 1%
Tayler Gray 9/10 5156 days 1%
Mike 9/10 5157 days 1%
Luise Jaeger 5/10 5159 days 1%
David 9/10 5159 days 1%
Jessie Currie 3/10 5160 days 1%
Jonathon Heaney 7/10 5162 days 1%
Sue & Graham Mullin 9/10 5164 days 1%
Elinor Bell 9/10 5164 days 1%
Brandt 9/10 5166 days 1%
penz 9/10 5384 days 1%
Gea Middelbos 10/10 5438 days 1%
David 8/10 5439 days 1%
joycevanb 9/10 5445 days 1%
heather Cardinal 8/10 5461 days 1%
Bjorn Sall 6/10 5487 days 1%
Brian Bishop 10/10 5492 days 1%
Silke Seemann 8/10 5497 days 1%
Matilda Hansson 9/10 5497 days 1%
Mark and Natasha UK 8/10 5508 days 1%
Kay Beaumont 8/10 5508 days 1%
David Milner 9/10 5512 days 1%
Gail Mckinstry 7/10 5512 days 1%
Elisabeth Egerup 10/10 5513 days 1%
Mike Brunt 10/10 5514 days 1%
Wolfgang Engelke 10/10 5515 days 1%
Peter Koeck 10/10 5515 days 1%
Sue Bennett 9/10 5516 days 1%
Will Jemma 10/10 5519 days 1%
Fam Leinden 8/10 5528 days 1%
Mick Thexton 8/10 5529 days 1%
Arne van Schol 8/10 5530 days 1%
Wim Van Gastel 9/10 5532 days 1%
Sebastien Briant 8/10 5533 days 1%
Ines Diana 10/10 5533 days 1%
Pizzanelli 7/10 5533 days 1%
Jakob Jurgen 8/10 5548 days 1%
Beute Hjel 10/10 5550 days 1%
Sabine Locker 8/10 5550 days 1%
deanlaw 10/10 5579 days 1%
menzel 9/10 5579 days 1%
ursinab 9/10 5580 days 1%
friasj 10/10 5580 days 1%
Lynn Maguire 10/10 5582 days 1%
jameswhite 10/10 5588 days 1%
gereldineb 9/10 5590 days 1%
asiacritics 10/10 5596 days 1%
Sandra M 9/10 5598 days 1%
Tim Beuzeval 9/10 5603 days 1%
Christy 9/10 5606 days 1%
Rebecca Jenner 9/10 5607 days 1%
Hansjoerg Ehrmann 9/10 5607 days 1%
Christine Van Den Berg Michele Imbach 10/10 5619 days 1%
Wim Put 8/10 5622 days 1%
Karen Fisher 9/10 5622 days 1%
CarinaB1 10/10 5824 days 1%
BryonyS 10/10 5828 days 1%
BouterG 9/10 5836 days 1%
Arjan Muis 8/10 5842 days 1%
Mikey 9/10 5845 days 1%
Viktoria Stoffel 10/10 5847 days 1%
Falk 9/10 5856 days 1%
WiebkeS 10/10 5856 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.80% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

84%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.