Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 136 days | 50% |
| Travel1 | 9/10 | 381 days | 100% |
| Himanshu Jaswal | 10/10 | 625 days | 86% |
| Mike | 3/10 | 2267 days | 2% |
| Edward Lowe | 4/10 | 2359 days | 3% |
| Patricio Vidal | 10/10 | 2451 days | 4% |
| Jeny Smolders | 10/10 | 2700 days | 4% |
| Elli | 5/10 | 3010 days | 2% |
| Carina Weber | 5/10 | 3012 days | 2% |
| David | 10/10 | 3015 days | 3% |
| Gretha | 9/10 | 3017 days | 3% |
| May | 4/10 | 3040 days | 2% |
| Rik van der Niet | 6/10 | 3042 days | 2% |
| Lea Celerier | 8/10 | 3068 days | 3% |
| Leigh Dodds | 8/10 | 3085 days | 3% |
| Elizabeth Braidotti | 9/10 | 3125 days | 3% |
| Bernd Muller | 9/10 | 3252 days | 2% |
| Jana Ebelina | 9/10 | 3256 days | 2% |
| Celina | 8/10 | 3256 days | 2% |
| Alberto | 8/10 | 3270 days | 2% |
| Camilla Geert | 4/10 | 3283 days | 2% |
| Bas Marinus | 9/10 | 3287 days | 2% |
| Virginia Saez | 7/10 | 3291 days | 2% |
| Philipp | 3/10 | 3292 days | 1% |
| Matthew Palmer | 7/10 | 3293 days | 2% |
| Andre | 8/10 | 3295 days | 2% |
| Sybille | 8/10 | 3295 days | 2% |
| Stefan Hahn | 6/10 | 3300 days | 2% |
| Manibod Vannaphone | 8/10 | 3300 days | 2% |
| Alex Schott | 10/10 | 3303 days | 2% |
| Matias Santos | 5/10 | 3309 days | 2% |
| Ruben Toorwe | 7/10 | 3309 days | 2% |
| Pablo Garcia | 10/10 | 3310 days | 2% |
| Boukje Diijkstra | 9/10 | 3311 days | 2% |
| Aaron Stalley | 3/10 | 3311 days | 1% |
| Clement Delrue | 7/10 | 3315 days | 2% |
| Theo Pargemin | 8/10 | 3315 days | 2% |
| Floren Hoenschler | 7/10 | 3317 days | 2% |
| Johannes Koch | 7/10 | 3317 days | 2% |
| Feline Herbst | 9/10 | 3319 days | 2% |
| Dawn Howard | 7/10 | 3320 days | 2% |
| Verena | 7/10 | 3321 days | 2% |
| Jakub Ira | 7/10 | 3323 days | 2% |
| Michal Putnar | 10/10 | 3323 days | 2% |
| Ales Bronec | 10/10 | 3323 days | 2% |
| Aneta Hambergeroua | 7/10 | 3323 days | 2% |
| Patrick Veber | 4/10 | 3323 days | 1% |
| Megan Lenox | 9/10 | 3325 days | 2% |
| Briony | 5/10 | 3332 days | 2% |
| David Schelensky | 7/10 | 3332 days | 2% |
| Theresa Huelk | 5/10 | 3339 days | 2% |
| Eric Hertort | 10/10 | 3340 days | 2% |
| Christian Meyer | 10/10 | 3340 days | 2% |
| Miriam Hack | 8/10 | 3345 days | 2% |
| Livia and Dave | 7/10 | 3349 days | 2% |
| Rafaella | 8/10 | 3375 days | 2% |
| Sebastian and Susanna | 6/10 | 3389 days | 2% |
| Jessica and Leonie | 7/10 | 3390 days | 2% |
| Fabienne Strobel | 10/10 | 3395 days | 2% |
| Julia Waenninger | 7/10 | 3402 days | 2% |
| Jan B | 6/10 | 3403 days | 2% |
| Dan | 10/10 | 3414 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3423 days | 2% |
| Richard Thompson | 9/10 | 3455 days | 2% |
| Emma Keegan | 7/10 | 3638 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3657 days | 2% |
| Thomas Haslbeck | 7/10 | 3657 days | 1% |
| Stuart Cook | 10/10 | 3658 days | 2% |
| Daniela Wall | 8/10 | 3658 days | 2% |
| Carmen | 10/10 | 3659 days | 2% |
| Jade Cownley | 10/10 | 3682 days | 1% |
| Martha Taatz | 10/10 | 3703 days | 1% |
| Maria Ulitzsch | 10/10 | 3744 days | 1% |
| Antoine Lerin | 7/10 | 3751 days | 1% |
| isabel Zander | 10/10 | 4002 days | 1% |
| Franz Birkefeld | 10/10 | 4013 days | 1% |
| Rainer | 8/10 | 4027 days | 1% |
| Laura | 9/10 | 4028 days | 1% |
| Phil Bromby | 10/10 | 4031 days | 1% |
| Joanna Mulcahy | 10/10 | 4031 days | 1% |
| Hirsch Svenja | 9/10 | 4037 days | 1% |
| Mahr Svenja | 10/10 | 4037 days | 1% |
| Konrad Ullmann | 9/10 | 4040 days | 1% |
| Lukas Lehmeyer | 9/10 | 4040 days | 1% |
| Friederike Kranzin | 10/10 | 4041 days | 1% |
| Sarah | 7/10 | 4042 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4043 days | 1% |
| Jennifer Garner | 10/10 | 4047 days | 1% |
| Emeline Brocard | 10/10 | 4048 days | 1% |
| Marvin Koever | 9/10 | 4048 days | 1% |
| Luisa Bach | 10/10 | 4050 days | 1% |
| Klaus Petersen | 8/10 | 4052 days | 1% |
| Alex Sheldon | 9/10 | 4059 days | 1% |
| Piotr Jurkowski | 10/10 | 4078 days | 1% |
| Anne Collet | 9/10 | 4086 days | 1% |
| Evian Bolz | 7/10 | 4091 days | 1% |
| Chen Levin | 8/10 | 4091 days | 1% |
| nimrod yaron | 10/10 | 4092 days | 1% |
| Pioter Jurkowski | 10/10 | 4093 days | 1% |
| Alex Artigues | 8/10 | 4096 days | 1% |
| Brian | 6/10 | 4185 days | 0% |
| Mark Hayes | 10/10 | 4215 days | 0% |
| Anton Thisted | 9/10 | 4366 days | 0% |
| Josefine Sjodin | 9/10 | 4366 days | 0% |
| Katie Fleck | 9/10 | 4366 days | 0% |
| FlyingKiwiGirl | 8/10 | 4368 days | 0% |
| Mark Faulk | 8/10 | 4368 days | 0% |
| Iban Dupont | 7/10 | 4382 days | 1% |
| Guillaume Boudrand | 8/10 | 4382 days | 1% |
| Lorraine Doyle | 6/10 | 4385 days | 1% |
| Sean Hurley | 5/10 | 4385 days | 1% |
| LiseMarie Leger | 9/10 | 4389 days | 1% |
| Jeremy Eng | 7/10 | 4399 days | 1% |
| Stephanie Belanger | 10/10 | 4402 days | 1% |
| Brendon Furney | 10/10 | 4403 days | 1% |
| Sebastian | 7/10 | 4403 days | 1% |
| Selina Lott | 8/10 | 4403 days | 1% |
| Annika | 5/10 | 4403 days | 1% |
| Fabian | 8/10 | 4403 days | 1% |
| Jonas Herrmann | 5/10 | 4403 days | 1% |
| Missy and Chaz | 8/10 | 4409 days | 1% |
| Neele & Philipp | 5/10 | 4409 days | 1% |
| Fabian Koitka | 7/10 | 4419 days | 1% |
| Jill Fischer | 10/10 | 4427 days | 1% |
| Christina Rodewald | 9/10 | 4432 days | 1% |
| Andre and Marina | 9/10 | 4432 days | 1% |
| Jo Sutton | 9/10 | 4458 days | 1% |
| Lauret Stulemeyer | 9/10 | 4477 days | 1% |
| Aurelie Morin | 8/10 | 4480 days | 1% |
| Paul Lawrence | 7/10 | 4487 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4488 days | 1% |
| Doan | 10/10 | 4494 days | 1% |
| Milena Heinrich | 10/10 | 4495 days | 1% |
| Faassen | 9/10 | 4497 days | 1% |
| Julie Lamart | 9/10 | 4498 days | 1% |
| Henzen | 8/10 | 4498 days | 1% |
| Eric and Jen Popma | 9/10 | 4499 days | 1% |
| suemax | 10/10 | 4733 days | 1% |
| Jonathan Tuthill | 9/10 | 4749 days | 1% |
| Heiner Reinecke | 10/10 | 4756 days | 1% |
| Jens Moller | 7/10 | 4757 days | 1% |
| Chris Sylvia | 9/10 | 4757 days | 1% |
| Selwindt | 9/10 | 4758 days | 1% |
| Michael Touzer | 8/10 | 4759 days | 1% |
| A Ormsby | 8/10 | 4761 days | 1% |
| Jaroslav Gajdos | 8/10 | 4767 days | 1% |
| Carolin Haas | 7/10 | 4774 days | 1% |
| Thomas | 10/10 | 4775 days | 1% |
| Peter Dellen | 8/10 | 4776 days | 1% |
| Tom Pratt | 9/10 | 4776 days | 1% |
| Elise Violet | 8/10 | 4777 days | 1% |
| Eline Vakentijn | 8/10 | 4778 days | 1% |
| Lepied | 8/10 | 4780 days | 1% |
| Slangen | 8/10 | 4786 days | 1% |
| Samplonius | 9/10 | 4788 days | 1% |
| Guillaume Milcent | 9/10 | 4790 days | 1% |
| Roberto Hallblom | 8/10 | 4791 days | 1% |
| Mike1952 | 7/10 | 4793 days | 1% |
| Sandy & Michaela | 8/10 | 4806 days | 1% |
| CMJ | 8/10 | 4824 days | 1% |
| Nick Selzler | 9/10 | 4838 days | 1% |
| Manuela Zimmerti | 7/10 | 4856 days | 1% |
| Robert Carswell | 7/10 | 4861 days | 1% |
| Steve Neilson | 10/10 | 4862 days | 1% |
| Natascha & Greg | 8/10 | 4867 days | 1% |
| Andy Lever | 10/10 | 4870 days | 1% |
| Waldemar Schuler | 9/10 | 4871 days | 1% |
| Rudy Witt | 9/10 | 4871 days | 1% |
| JadesWorld | 8/10 | 4885 days | 1% |
| Max Grimmeiss | 8/10 | 5069 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5098 days | 1% |
| Julie Norton | 10/10 | 5100 days | 1% |
| Lindsey Clough | 8/10 | 5108 days | 1% |
| Knapen | 4/10 | 5110 days | 1% |
| Andreas Blessing | 10/10 | 5110 days | 1% |
| Franzi & Tobi | 10/10 | 5110 days | 1% |
| Boehmer | 6/10 | 5114 days | 1% |
| Nicola Thackray | 10/10 | 5117 days | 1% |
| Wheeler | 8/10 | 5119 days | 1% |
| Andy Johnson | 9/10 | 5121 days | 1% |
| Kari Tervo | 4/10 | 5122 days | 1% |
| Katy Bourne | 9/10 | 5124 days | 1% |
| Roman & Esther | 10/10 | 5127 days | 1% |
| Lauren McKeone | 4/10 | 5128 days | 1% |
| Alan Munday | 9/10 | 5128 days | 1% |
| S and A Koehue | 10/10 | 5130 days | 1% |
| Mirka Tinterova | 9/10 | 5132 days | 1% |
| Anne | 10/10 | 5132 days | 1% |
| Claudio | 10/10 | 5136 days | 1% |
| H Hensen | 7/10 | 5144 days | 1% |
| Selina Mueller | 10/10 | 5144 days | 1% |
| Birgette Weiner | 7/10 | 5144 days | 1% |
| Valerie | 10/10 | 5144 days | 1% |
| Tayler Gray | 9/10 | 5145 days | 1% |
| Mike | 9/10 | 5146 days | 1% |
| Luise Jaeger | 5/10 | 5148 days | 1% |
| David | 9/10 | 5148 days | 1% |
| Jessie Currie | 3/10 | 5149 days | 1% |
| Jonathon Heaney | 7/10 | 5151 days | 1% |
| Sue & Graham Mullin | 9/10 | 5153 days | 1% |
| Elinor Bell | 9/10 | 5153 days | 1% |
| Brandt | 9/10 | 5155 days | 1% |
| penz | 9/10 | 5373 days | 1% |
| Gea Middelbos | 10/10 | 5427 days | 1% |
| David | 8/10 | 5428 days | 1% |
| joycevanb | 9/10 | 5434 days | 1% |
| heather Cardinal | 8/10 | 5450 days | 1% |
| Bjorn Sall | 6/10 | 5476 days | 1% |
| Brian Bishop | 10/10 | 5481 days | 1% |
| Silke Seemann | 8/10 | 5486 days | 1% |
| Matilda Hansson | 9/10 | 5486 days | 1% |
| Mark and Natasha UK | 8/10 | 5497 days | 1% |
| Kay Beaumont | 8/10 | 5497 days | 1% |
| David Milner | 9/10 | 5501 days | 1% |
| Gail Mckinstry | 7/10 | 5501 days | 1% |
| Elisabeth Egerup | 10/10 | 5502 days | 1% |
| Mike Brunt | 10/10 | 5503 days | 1% |
| Wolfgang Engelke | 10/10 | 5504 days | 1% |
| Peter Koeck | 10/10 | 5504 days | 1% |
| Sue Bennett | 9/10 | 5505 days | 1% |
| Will Jemma | 10/10 | 5508 days | 1% |
| Fam Leinden | 8/10 | 5517 days | 1% |
| Mick Thexton | 8/10 | 5518 days | 1% |
| Arne van Schol | 8/10 | 5519 days | 1% |
| Wim Van Gastel | 9/10 | 5521 days | 1% |
| Sebastien Briant | 8/10 | 5522 days | 1% |
| Ines Diana | 10/10 | 5522 days | 1% |
| Pizzanelli | 7/10 | 5522 days | 1% |
| Jakob Jurgen | 8/10 | 5537 days | 1% |
| Beute Hjel | 10/10 | 5539 days | 1% |
| Sabine Locker | 8/10 | 5539 days | 1% |
| deanlaw | 10/10 | 5568 days | 1% |
| menzel | 9/10 | 5568 days | 1% |
| ursinab | 9/10 | 5569 days | 1% |
| friasj | 10/10 | 5569 days | 1% |
| Lynn Maguire | 10/10 | 5571 days | 1% |
| jameswhite | 10/10 | 5577 days | 1% |
| gereldineb | 9/10 | 5579 days | 1% |
| asiacritics | 10/10 | 5585 days | 1% |
| Sandra M | 9/10 | 5587 days | 1% |
| Tim Beuzeval | 9/10 | 5592 days | 1% |
| Christy | 9/10 | 5595 days | 1% |
| Rebecca Jenner | 9/10 | 5596 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5596 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5608 days | 1% |
| Wim Put | 8/10 | 5611 days | 1% |
| Karen Fisher | 9/10 | 5611 days | 1% |
| CarinaB1 | 10/10 | 5813 days | 1% |
| BryonyS | 10/10 | 5817 days | 1% |
| BouterG | 9/10 | 5825 days | 1% |
| Arjan Muis | 8/10 | 5831 days | 1% |
| Mikey | 9/10 | 5834 days | 1% |
| Viktoria Stoffel | 10/10 | 5836 days | 1% |
| Falk | 9/10 | 5845 days | 1% |
| WiebkeS | 10/10 | 5845 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.