Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 155 days | 50% |
| Travel1 | 9/10 | 400 days | 100% |
| Himanshu Jaswal | 10/10 | 644 days | 85% |
| Mike | 3/10 | 2286 days | 2% |
| Edward Lowe | 4/10 | 2378 days | 3% |
| Patricio Vidal | 10/10 | 2470 days | 4% |
| Jeny Smolders | 10/10 | 2719 days | 3% |
| Elli | 5/10 | 3029 days | 2% |
| Carina Weber | 5/10 | 3031 days | 2% |
| David | 10/10 | 3034 days | 3% |
| Gretha | 9/10 | 3036 days | 3% |
| May | 4/10 | 3059 days | 2% |
| Rik van der Niet | 6/10 | 3061 days | 2% |
| Lea Celerier | 8/10 | 3087 days | 2% |
| Leigh Dodds | 8/10 | 3104 days | 2% |
| Elizabeth Braidotti | 9/10 | 3144 days | 2% |
| Bernd Muller | 9/10 | 3271 days | 2% |
| Jana Ebelina | 9/10 | 3275 days | 2% |
| Celina | 8/10 | 3275 days | 2% |
| Alberto | 8/10 | 3289 days | 2% |
| Camilla Geert | 4/10 | 3302 days | 1% |
| Bas Marinus | 9/10 | 3306 days | 2% |
| Virginia Saez | 7/10 | 3310 days | 2% |
| Philipp | 3/10 | 3311 days | 1% |
| Matthew Palmer | 7/10 | 3312 days | 2% |
| Andre | 8/10 | 3314 days | 2% |
| Sybille | 8/10 | 3314 days | 2% |
| Stefan Hahn | 6/10 | 3319 days | 2% |
| Manibod Vannaphone | 8/10 | 3319 days | 2% |
| Alex Schott | 10/10 | 3322 days | 2% |
| Matias Santos | 5/10 | 3328 days | 1% |
| Ruben Toorwe | 7/10 | 3328 days | 2% |
| Pablo Garcia | 10/10 | 3329 days | 2% |
| Boukje Diijkstra | 9/10 | 3330 days | 2% |
| Aaron Stalley | 3/10 | 3330 days | 1% |
| Clement Delrue | 7/10 | 3334 days | 2% |
| Theo Pargemin | 8/10 | 3334 days | 2% |
| Floren Hoenschler | 7/10 | 3336 days | 2% |
| Johannes Koch | 7/10 | 3336 days | 2% |
| Feline Herbst | 9/10 | 3338 days | 2% |
| Dawn Howard | 7/10 | 3339 days | 2% |
| Verena | 7/10 | 3340 days | 2% |
| Jakub Ira | 7/10 | 3342 days | 2% |
| Michal Putnar | 10/10 | 3342 days | 2% |
| Ales Bronec | 10/10 | 3342 days | 2% |
| Aneta Hambergeroua | 7/10 | 3342 days | 2% |
| Patrick Veber | 4/10 | 3342 days | 1% |
| Megan Lenox | 9/10 | 3344 days | 2% |
| Briony | 5/10 | 3351 days | 1% |
| David Schelensky | 7/10 | 3351 days | 2% |
| Theresa Huelk | 5/10 | 3358 days | 1% |
| Eric Hertort | 10/10 | 3359 days | 2% |
| Christian Meyer | 10/10 | 3359 days | 2% |
| Miriam Hack | 8/10 | 3364 days | 2% |
| Livia and Dave | 7/10 | 3368 days | 2% |
| Rafaella | 8/10 | 3394 days | 2% |
| Sebastian and Susanna | 6/10 | 3408 days | 2% |
| Jessica and Leonie | 7/10 | 3409 days | 2% |
| Fabienne Strobel | 10/10 | 3414 days | 2% |
| Julia Waenninger | 7/10 | 3421 days | 2% |
| Jan B | 6/10 | 3422 days | 1% |
| Dan | 10/10 | 3433 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3442 days | 2% |
| Richard Thompson | 9/10 | 3474 days | 2% |
| Emma Keegan | 7/10 | 3656 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3676 days | 1% |
| Thomas Haslbeck | 7/10 | 3676 days | 1% |
| Stuart Cook | 10/10 | 3677 days | 1% |
| Daniela Wall | 8/10 | 3677 days | 1% |
| Carmen | 10/10 | 3678 days | 1% |
| Jade Cownley | 10/10 | 3701 days | 1% |
| Martha Taatz | 10/10 | 3722 days | 1% |
| Maria Ulitzsch | 10/10 | 3763 days | 1% |
| Antoine Lerin | 7/10 | 3770 days | 1% |
| isabel Zander | 10/10 | 4021 days | 0% |
| Franz Birkefeld | 10/10 | 4032 days | 0% |
| Rainer | 8/10 | 4046 days | 0% |
| Laura | 9/10 | 4047 days | 0% |
| Phil Bromby | 10/10 | 4050 days | 0% |
| Joanna Mulcahy | 10/10 | 4050 days | 0% |
| Hirsch Svenja | 9/10 | 4056 days | 0% |
| Mahr Svenja | 10/10 | 4056 days | 0% |
| Konrad Ullmann | 9/10 | 4059 days | 0% |
| Lukas Lehmeyer | 9/10 | 4059 days | 0% |
| Friederike Kranzin | 10/10 | 4060 days | 0% |
| Sarah | 7/10 | 4061 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4062 days | 0% |
| Jennifer Garner | 10/10 | 4066 days | 0% |
| Emeline Brocard | 10/10 | 4067 days | 0% |
| Marvin Koever | 9/10 | 4067 days | 0% |
| Luisa Bach | 10/10 | 4069 days | 0% |
| Klaus Petersen | 8/10 | 4071 days | 0% |
| Alex Sheldon | 9/10 | 4078 days | 0% |
| Piotr Jurkowski | 10/10 | 4097 days | 0% |
| Anne Collet | 9/10 | 4105 days | 0% |
| Evian Bolz | 7/10 | 4110 days | 0% |
| Chen Levin | 8/10 | 4110 days | 0% |
| nimrod yaron | 10/10 | 4111 days | 0% |
| Pioter Jurkowski | 10/10 | 4112 days | 0% |
| Alex Artigues | 8/10 | 4115 days | 0% |
| Brian | 6/10 | 4204 days | 0% |
| Mark Hayes | 10/10 | 4234 days | 0% |
| Anton Thisted | 9/10 | 4385 days | 1% |
| Josefine Sjodin | 9/10 | 4385 days | 1% |
| Katie Fleck | 9/10 | 4385 days | 1% |
| FlyingKiwiGirl | 8/10 | 4387 days | 1% |
| Mark Faulk | 8/10 | 4387 days | 1% |
| Iban Dupont | 7/10 | 4401 days | 1% |
| Guillaume Boudrand | 8/10 | 4401 days | 1% |
| Lorraine Doyle | 6/10 | 4404 days | 1% |
| Sean Hurley | 5/10 | 4404 days | 1% |
| LiseMarie Leger | 9/10 | 4408 days | 1% |
| Jeremy Eng | 7/10 | 4418 days | 1% |
| Stephanie Belanger | 10/10 | 4421 days | 1% |
| Brendon Furney | 10/10 | 4422 days | 1% |
| Sebastian | 7/10 | 4422 days | 1% |
| Selina Lott | 8/10 | 4422 days | 1% |
| Annika | 5/10 | 4422 days | 1% |
| Fabian | 8/10 | 4422 days | 1% |
| Jonas Herrmann | 5/10 | 4422 days | 1% |
| Missy and Chaz | 8/10 | 4428 days | 1% |
| Neele & Philipp | 5/10 | 4428 days | 1% |
| Fabian Koitka | 7/10 | 4438 days | 1% |
| Jill Fischer | 10/10 | 4446 days | 1% |
| Christina Rodewald | 9/10 | 4451 days | 1% |
| Andre and Marina | 9/10 | 4451 days | 1% |
| Jo Sutton | 9/10 | 4477 days | 1% |
| Lauret Stulemeyer | 9/10 | 4496 days | 1% |
| Aurelie Morin | 8/10 | 4499 days | 1% |
| Paul Lawrence | 7/10 | 4506 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4507 days | 1% |
| Doan | 10/10 | 4513 days | 1% |
| Milena Heinrich | 10/10 | 4514 days | 1% |
| Faassen | 9/10 | 4516 days | 1% |
| Julie Lamart | 9/10 | 4517 days | 1% |
| Henzen | 8/10 | 4517 days | 1% |
| Eric and Jen Popma | 9/10 | 4518 days | 1% |
| suemax | 10/10 | 4752 days | 1% |
| Jonathan Tuthill | 9/10 | 4768 days | 1% |
| Heiner Reinecke | 10/10 | 4775 days | 1% |
| Jens Moller | 7/10 | 4776 days | 1% |
| Chris Sylvia | 9/10 | 4776 days | 1% |
| Selwindt | 9/10 | 4777 days | 1% |
| Michael Touzer | 8/10 | 4778 days | 1% |
| A Ormsby | 8/10 | 4780 days | 1% |
| Jaroslav Gajdos | 8/10 | 4786 days | 1% |
| Carolin Haas | 7/10 | 4793 days | 1% |
| Thomas | 10/10 | 4794 days | 1% |
| Peter Dellen | 8/10 | 4795 days | 1% |
| Tom Pratt | 9/10 | 4795 days | 1% |
| Elise Violet | 8/10 | 4796 days | 1% |
| Eline Vakentijn | 8/10 | 4797 days | 1% |
| Lepied | 8/10 | 4799 days | 1% |
| Slangen | 8/10 | 4805 days | 1% |
| Samplonius | 9/10 | 4807 days | 1% |
| Guillaume Milcent | 9/10 | 4809 days | 1% |
| Roberto Hallblom | 8/10 | 4810 days | 1% |
| Mike1952 | 7/10 | 4812 days | 1% |
| Sandy & Michaela | 8/10 | 4825 days | 1% |
| CMJ | 8/10 | 4843 days | 1% |
| Nick Selzler | 9/10 | 4857 days | 1% |
| Manuela Zimmerti | 7/10 | 4875 days | 1% |
| Robert Carswell | 7/10 | 4880 days | 1% |
| Steve Neilson | 10/10 | 4881 days | 1% |
| Natascha & Greg | 8/10 | 4886 days | 1% |
| Andy Lever | 10/10 | 4889 days | 1% |
| Waldemar Schuler | 9/10 | 4890 days | 1% |
| Rudy Witt | 9/10 | 4890 days | 1% |
| JadesWorld | 8/10 | 4904 days | 1% |
| Max Grimmeiss | 8/10 | 5088 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5117 days | 1% |
| Julie Norton | 10/10 | 5119 days | 1% |
| Lindsey Clough | 8/10 | 5127 days | 1% |
| Knapen | 4/10 | 5129 days | 0% |
| Andreas Blessing | 10/10 | 5129 days | 1% |
| Franzi & Tobi | 10/10 | 5129 days | 1% |
| Boehmer | 6/10 | 5133 days | 1% |
| Nicola Thackray | 10/10 | 5136 days | 1% |
| Wheeler | 8/10 | 5138 days | 1% |
| Andy Johnson | 9/10 | 5140 days | 1% |
| Kari Tervo | 4/10 | 5141 days | 0% |
| Katy Bourne | 9/10 | 5143 days | 1% |
| Roman & Esther | 10/10 | 5146 days | 1% |
| Lauren McKeone | 4/10 | 5147 days | 0% |
| Alan Munday | 9/10 | 5147 days | 1% |
| S and A Koehue | 10/10 | 5149 days | 1% |
| Mirka Tinterova | 9/10 | 5151 days | 1% |
| Anne | 10/10 | 5151 days | 1% |
| Claudio | 10/10 | 5155 days | 1% |
| H Hensen | 7/10 | 5163 days | 1% |
| Selina Mueller | 10/10 | 5163 days | 1% |
| Birgette Weiner | 7/10 | 5163 days | 1% |
| Valerie | 10/10 | 5163 days | 1% |
| Tayler Gray | 9/10 | 5164 days | 1% |
| Mike | 9/10 | 5165 days | 1% |
| Luise Jaeger | 5/10 | 5167 days | 1% |
| David | 9/10 | 5167 days | 1% |
| Jessie Currie | 3/10 | 5168 days | 0% |
| Jonathon Heaney | 7/10 | 5170 days | 1% |
| Sue & Graham Mullin | 9/10 | 5172 days | 1% |
| Elinor Bell | 9/10 | 5172 days | 1% |
| Brandt | 9/10 | 5174 days | 1% |
| penz | 9/10 | 5392 days | 1% |
| Gea Middelbos | 10/10 | 5446 days | 1% |
| David | 8/10 | 5447 days | 1% |
| joycevanb | 9/10 | 5453 days | 1% |
| heather Cardinal | 8/10 | 5469 days | 1% |
| Bjorn Sall | 6/10 | 5495 days | 1% |
| Brian Bishop | 10/10 | 5500 days | 1% |
| Silke Seemann | 8/10 | 5505 days | 1% |
| Matilda Hansson | 9/10 | 5505 days | 1% |
| Mark and Natasha UK | 8/10 | 5516 days | 1% |
| Kay Beaumont | 8/10 | 5516 days | 1% |
| David Milner | 9/10 | 5520 days | 1% |
| Gail Mckinstry | 7/10 | 5520 days | 1% |
| Elisabeth Egerup | 10/10 | 5521 days | 1% |
| Mike Brunt | 10/10 | 5522 days | 1% |
| Wolfgang Engelke | 10/10 | 5523 days | 1% |
| Peter Koeck | 10/10 | 5523 days | 1% |
| Sue Bennett | 9/10 | 5524 days | 1% |
| Will Jemma | 10/10 | 5527 days | 1% |
| Fam Leinden | 8/10 | 5536 days | 1% |
| Mick Thexton | 8/10 | 5537 days | 1% |
| Arne van Schol | 8/10 | 5538 days | 1% |
| Wim Van Gastel | 9/10 | 5540 days | 1% |
| Sebastien Briant | 8/10 | 5541 days | 1% |
| Ines Diana | 10/10 | 5541 days | 1% |
| Pizzanelli | 7/10 | 5541 days | 1% |
| Jakob Jurgen | 8/10 | 5556 days | 1% |
| Beute Hjel | 10/10 | 5558 days | 1% |
| Sabine Locker | 8/10 | 5558 days | 1% |
| deanlaw | 10/10 | 5587 days | 1% |
| menzel | 9/10 | 5587 days | 1% |
| ursinab | 9/10 | 5588 days | 1% |
| friasj | 10/10 | 5588 days | 1% |
| Lynn Maguire | 10/10 | 5590 days | 1% |
| jameswhite | 10/10 | 5596 days | 1% |
| gereldineb | 9/10 | 5598 days | 1% |
| asiacritics | 10/10 | 5604 days | 1% |
| Sandra M | 9/10 | 5606 days | 1% |
| Tim Beuzeval | 9/10 | 5611 days | 1% |
| Christy | 9/10 | 5614 days | 1% |
| Rebecca Jenner | 9/10 | 5615 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5615 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5627 days | 1% |
| Wim Put | 8/10 | 5630 days | 1% |
| Karen Fisher | 9/10 | 5630 days | 1% |
| CarinaB1 | 10/10 | 5832 days | 1% |
| BryonyS | 10/10 | 5836 days | 1% |
| BouterG | 9/10 | 5844 days | 1% |
| Arjan Muis | 8/10 | 5850 days | 1% |
| Mikey | 9/10 | 5853 days | 1% |
| Viktoria Stoffel | 10/10 | 5855 days | 1% |
| Falk | 9/10 | 5864 days | 1% |
| WiebkeS | 10/10 | 5864 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.