Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 412 days | 55% |
| Travel1 | 9/10 | 657 days | 100% |
| Himanshu Jaswal | 10/10 | 901 days | 72% |
| Mike | 3/10 | 2543 days | 3% |
| Edward Lowe | 4/10 | 2635 days | 3% |
| Patricio Vidal | 10/10 | 2727 days | 4% |
| Jeny Smolders | 10/10 | 2976 days | 4% |
| Elli | 5/10 | 3286 days | 2% |
| Carina Weber | 5/10 | 3288 days | 2% |
| David | 10/10 | 3291 days | 3% |
| Gretha | 9/10 | 3293 days | 3% |
| May | 4/10 | 3316 days | 2% |
| Rik van der Niet | 6/10 | 3318 days | 2% |
| Lea Celerier | 8/10 | 3344 days | 3% |
| Leigh Dodds | 8/10 | 3361 days | 3% |
| Elizabeth Braidotti | 9/10 | 3401 days | 3% |
| Bernd Muller | 9/10 | 3528 days | 2% |
| Jana Ebelina | 9/10 | 3532 days | 2% |
| Celina | 8/10 | 3532 days | 2% |
| Alberto | 8/10 | 3546 days | 2% |
| Camilla Geert | 4/10 | 3559 days | 1% |
| Bas Marinus | 9/10 | 3563 days | 2% |
| Virginia Saez | 7/10 | 3567 days | 2% |
| Philipp | 3/10 | 3568 days | 1% |
| Matthew Palmer | 7/10 | 3569 days | 2% |
| Andre | 8/10 | 3571 days | 2% |
| Sybille | 8/10 | 3571 days | 2% |
| Stefan Hahn | 6/10 | 3576 days | 2% |
| Manibod Vannaphone | 8/10 | 3576 days | 2% |
| Alex Schott | 10/10 | 3579 days | 2% |
| Matias Santos | 5/10 | 3585 days | 2% |
| Ruben Toorwe | 7/10 | 3585 days | 2% |
| Pablo Garcia | 10/10 | 3586 days | 2% |
| Boukje Diijkstra | 9/10 | 3587 days | 2% |
| Aaron Stalley | 3/10 | 3587 days | 1% |
| Clement Delrue | 7/10 | 3591 days | 2% |
| Theo Pargemin | 8/10 | 3591 days | 2% |
| Floren Hoenschler | 7/10 | 3593 days | 2% |
| Johannes Koch | 7/10 | 3593 days | 2% |
| Feline Herbst | 9/10 | 3595 days | 2% |
| Dawn Howard | 7/10 | 3596 days | 2% |
| Verena | 7/10 | 3597 days | 2% |
| Jakub Ira | 7/10 | 3599 days | 2% |
| Michal Putnar | 10/10 | 3599 days | 2% |
| Ales Bronec | 10/10 | 3599 days | 2% |
| Aneta Hambergeroua | 7/10 | 3599 days | 2% |
| Patrick Veber | 4/10 | 3599 days | 1% |
| Megan Lenox | 9/10 | 3601 days | 2% |
| Briony | 5/10 | 3608 days | 2% |
| David Schelensky | 7/10 | 3608 days | 2% |
| Theresa Huelk | 5/10 | 3615 days | 2% |
| Eric Hertort | 10/10 | 3616 days | 2% |
| Christian Meyer | 10/10 | 3616 days | 2% |
| Miriam Hack | 8/10 | 3621 days | 2% |
| Livia and Dave | 7/10 | 3625 days | 2% |
| Rafaella | 8/10 | 3651 days | 2% |
| Sebastian and Susanna | 6/10 | 3665 days | 2% |
| Jessica and Leonie | 7/10 | 3666 days | 2% |
| Fabienne Strobel | 10/10 | 3671 days | 2% |
| Julia Waenninger | 7/10 | 3678 days | 2% |
| Jan B | 6/10 | 3679 days | 2% |
| Dan | 10/10 | 3690 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3699 days | 2% |
| Richard Thompson | 9/10 | 3731 days | 2% |
| Emma Keegan | 7/10 | 3913 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3933 days | 1% |
| Thomas Haslbeck | 7/10 | 3933 days | 1% |
| Stuart Cook | 10/10 | 3934 days | 1% |
| Daniela Wall | 8/10 | 3934 days | 1% |
| Carmen | 10/10 | 3935 days | 1% |
| Jade Cownley | 10/10 | 3958 days | 1% |
| Martha Taatz | 10/10 | 3979 days | 1% |
| Maria Ulitzsch | 10/10 | 4020 days | 1% |
| Antoine Lerin | 7/10 | 4027 days | 1% |
| isabel Zander | 10/10 | 4278 days | 0% |
| Franz Birkefeld | 10/10 | 4289 days | 0% |
| Rainer | 8/10 | 4303 days | 0% |
| Laura | 9/10 | 4304 days | 0% |
| Phil Bromby | 10/10 | 4307 days | 0% |
| Joanna Mulcahy | 10/10 | 4307 days | 0% |
| Hirsch Svenja | 9/10 | 4313 days | 0% |
| Mahr Svenja | 10/10 | 4313 days | 0% |
| Konrad Ullmann | 9/10 | 4316 days | 0% |
| Lukas Lehmeyer | 9/10 | 4316 days | 0% |
| Friederike Kranzin | 10/10 | 4317 days | 0% |
| Sarah | 7/10 | 4318 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4319 days | 0% |
| Jennifer Garner | 10/10 | 4323 days | 0% |
| Emeline Brocard | 10/10 | 4324 days | 0% |
| Marvin Koever | 9/10 | 4324 days | 0% |
| Luisa Bach | 10/10 | 4326 days | 0% |
| Klaus Petersen | 8/10 | 4328 days | 0% |
| Alex Sheldon | 9/10 | 4335 days | 0% |
| Piotr Jurkowski | 10/10 | 4354 days | 0% |
| Anne Collet | 9/10 | 4362 days | 0% |
| Evian Bolz | 7/10 | 4367 days | 0% |
| Chen Levin | 8/10 | 4367 days | 0% |
| nimrod yaron | 10/10 | 4368 days | 0% |
| Pioter Jurkowski | 10/10 | 4369 days | 0% |
| Alex Artigues | 8/10 | 4372 days | 0% |
| Brian | 6/10 | 4461 days | 1% |
| Mark Hayes | 10/10 | 4491 days | 1% |
| Anton Thisted | 9/10 | 4642 days | 1% |
| Josefine Sjodin | 9/10 | 4642 days | 1% |
| Katie Fleck | 9/10 | 4642 days | 1% |
| FlyingKiwiGirl | 8/10 | 4644 days | 1% |
| Mark Faulk | 8/10 | 4644 days | 1% |
| Iban Dupont | 7/10 | 4658 days | 1% |
| Guillaume Boudrand | 8/10 | 4658 days | 1% |
| Lorraine Doyle | 6/10 | 4661 days | 1% |
| Sean Hurley | 5/10 | 4661 days | 1% |
| LiseMarie Leger | 9/10 | 4665 days | 1% |
| Jeremy Eng | 7/10 | 4675 days | 1% |
| Stephanie Belanger | 10/10 | 4678 days | 1% |
| Brendon Furney | 10/10 | 4679 days | 1% |
| Sebastian | 7/10 | 4679 days | 1% |
| Selina Lott | 8/10 | 4679 days | 1% |
| Annika | 5/10 | 4679 days | 1% |
| Fabian | 8/10 | 4679 days | 1% |
| Jonas Herrmann | 5/10 | 4679 days | 1% |
| Missy and Chaz | 8/10 | 4685 days | 1% |
| Neele & Philipp | 5/10 | 4685 days | 1% |
| Fabian Koitka | 7/10 | 4695 days | 1% |
| Jill Fischer | 10/10 | 4703 days | 1% |
| Christina Rodewald | 9/10 | 4708 days | 1% |
| Andre and Marina | 9/10 | 4708 days | 1% |
| Jo Sutton | 9/10 | 4734 days | 1% |
| Lauret Stulemeyer | 9/10 | 4753 days | 1% |
| Aurelie Morin | 8/10 | 4756 days | 1% |
| Paul Lawrence | 7/10 | 4763 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4764 days | 1% |
| Doan | 10/10 | 4770 days | 1% |
| Milena Heinrich | 10/10 | 4771 days | 1% |
| Faassen | 9/10 | 4773 days | 1% |
| Julie Lamart | 9/10 | 4774 days | 1% |
| Henzen | 8/10 | 4774 days | 1% |
| Eric and Jen Popma | 9/10 | 4775 days | 1% |
| suemax | 10/10 | 5009 days | 1% |
| Jonathan Tuthill | 9/10 | 5025 days | 1% |
| Heiner Reinecke | 10/10 | 5032 days | 1% |
| Jens Moller | 7/10 | 5033 days | 1% |
| Chris Sylvia | 9/10 | 5033 days | 1% |
| Selwindt | 9/10 | 5034 days | 1% |
| Michael Touzer | 8/10 | 5035 days | 1% |
| A Ormsby | 8/10 | 5037 days | 1% |
| Jaroslav Gajdos | 8/10 | 5043 days | 1% |
| Carolin Haas | 7/10 | 5050 days | 1% |
| Thomas | 10/10 | 5051 days | 1% |
| Peter Dellen | 8/10 | 5052 days | 1% |
| Tom Pratt | 9/10 | 5052 days | 1% |
| Elise Violet | 8/10 | 5053 days | 1% |
| Eline Vakentijn | 8/10 | 5054 days | 1% |
| Lepied | 8/10 | 5056 days | 1% |
| Slangen | 8/10 | 5062 days | 1% |
| Samplonius | 9/10 | 5064 days | 1% |
| Guillaume Milcent | 9/10 | 5066 days | 1% |
| Roberto Hallblom | 8/10 | 5067 days | 1% |
| Mike1952 | 7/10 | 5069 days | 1% |
| Sandy & Michaela | 8/10 | 5082 days | 1% |
| CMJ | 8/10 | 5100 days | 1% |
| Nick Selzler | 9/10 | 5114 days | 1% |
| Manuela Zimmerti | 7/10 | 5132 days | 1% |
| Robert Carswell | 7/10 | 5137 days | 1% |
| Steve Neilson | 10/10 | 5138 days | 1% |
| Natascha & Greg | 8/10 | 5143 days | 1% |
| Andy Lever | 10/10 | 5146 days | 1% |
| Waldemar Schuler | 9/10 | 5147 days | 1% |
| Rudy Witt | 9/10 | 5147 days | 1% |
| JadesWorld | 8/10 | 5161 days | 1% |
| Max Grimmeiss | 8/10 | 5345 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5374 days | 1% |
| Julie Norton | 10/10 | 5376 days | 1% |
| Lindsey Clough | 8/10 | 5384 days | 1% |
| Knapen | 4/10 | 5386 days | 1% |
| Andreas Blessing | 10/10 | 5386 days | 1% |
| Franzi & Tobi | 10/10 | 5386 days | 1% |
| Boehmer | 6/10 | 5390 days | 1% |
| Nicola Thackray | 10/10 | 5393 days | 1% |
| Wheeler | 8/10 | 5395 days | 1% |
| Andy Johnson | 9/10 | 5397 days | 1% |
| Kari Tervo | 4/10 | 5398 days | 1% |
| Katy Bourne | 9/10 | 5400 days | 1% |
| Roman & Esther | 10/10 | 5403 days | 1% |
| Lauren McKeone | 4/10 | 5404 days | 1% |
| Alan Munday | 9/10 | 5404 days | 1% |
| S and A Koehue | 10/10 | 5406 days | 1% |
| Mirka Tinterova | 9/10 | 5408 days | 1% |
| Anne | 10/10 | 5408 days | 1% |
| Claudio | 10/10 | 5412 days | 1% |
| H Hensen | 7/10 | 5420 days | 1% |
| Selina Mueller | 10/10 | 5420 days | 1% |
| Birgette Weiner | 7/10 | 5420 days | 1% |
| Valerie | 10/10 | 5420 days | 1% |
| Tayler Gray | 9/10 | 5421 days | 1% |
| Mike | 9/10 | 5422 days | 1% |
| Luise Jaeger | 5/10 | 5424 days | 1% |
| David | 9/10 | 5424 days | 1% |
| Jessie Currie | 3/10 | 5425 days | 1% |
| Jonathon Heaney | 7/10 | 5427 days | 1% |
| Sue & Graham Mullin | 9/10 | 5429 days | 1% |
| Elinor Bell | 9/10 | 5429 days | 1% |
| Brandt | 9/10 | 5431 days | 1% |
| penz | 9/10 | 5649 days | 1% |
| Gea Middelbos | 10/10 | 5703 days | 1% |
| David | 8/10 | 5704 days | 1% |
| joycevanb | 9/10 | 5710 days | 1% |
| heather Cardinal | 8/10 | 5726 days | 1% |
| Bjorn Sall | 6/10 | 5752 days | 1% |
| Brian Bishop | 10/10 | 5757 days | 1% |
| Silke Seemann | 8/10 | 5762 days | 1% |
| Matilda Hansson | 9/10 | 5762 days | 1% |
| Mark and Natasha UK | 8/10 | 5773 days | 1% |
| Kay Beaumont | 8/10 | 5773 days | 1% |
| David Milner | 9/10 | 5777 days | 1% |
| Gail Mckinstry | 7/10 | 5777 days | 1% |
| Elisabeth Egerup | 10/10 | 5778 days | 1% |
| Mike Brunt | 10/10 | 5779 days | 1% |
| Wolfgang Engelke | 10/10 | 5780 days | 1% |
| Peter Koeck | 10/10 | 5780 days | 1% |
| Sue Bennett | 9/10 | 5781 days | 1% |
| Will Jemma | 10/10 | 5784 days | 1% |
| Fam Leinden | 8/10 | 5793 days | 1% |
| Mick Thexton | 8/10 | 5794 days | 1% |
| Arne van Schol | 8/10 | 5795 days | 1% |
| Wim Van Gastel | 9/10 | 5797 days | 1% |
| Sebastien Briant | 8/10 | 5798 days | 1% |
| Ines Diana | 10/10 | 5798 days | 1% |
| Pizzanelli | 7/10 | 5798 days | 1% |
| Jakob Jurgen | 8/10 | 5813 days | 1% |
| Beute Hjel | 10/10 | 5815 days | 1% |
| Sabine Locker | 8/10 | 5815 days | 1% |
| deanlaw | 10/10 | 5844 days | 1% |
| menzel | 9/10 | 5844 days | 1% |
| ursinab | 9/10 | 5845 days | 1% |
| friasj | 10/10 | 5845 days | 1% |
| Lynn Maguire | 10/10 | 5847 days | 1% |
| jameswhite | 10/10 | 5853 days | 1% |
| gereldineb | 9/10 | 5855 days | 1% |
| asiacritics | 10/10 | 5861 days | 1% |
| Sandra M | 9/10 | 5863 days | 1% |
| Tim Beuzeval | 9/10 | 5868 days | 1% |
| Christy | 9/10 | 5871 days | 1% |
| Rebecca Jenner | 9/10 | 5872 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5872 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5884 days | 1% |
| Wim Put | 8/10 | 5887 days | 1% |
| Karen Fisher | 9/10 | 5887 days | 1% |
| CarinaB1 | 10/10 | 6089 days | 1% |
| BryonyS | 10/10 | 6093 days | 1% |
| BouterG | 9/10 | 6101 days | 1% |
| Arjan Muis | 8/10 | 6107 days | 1% |
| Mikey | 9/10 | 6110 days | 1% |
| Viktoria Stoffel | 10/10 | 6112 days | 1% |
| Falk | 9/10 | 6121 days | 1% |
| WiebkeS | 10/10 | 6121 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.